The Opportunity

• Helping my banking client look for a Business Analyst to join the team
• 12 months contract

The Job

• Collate and manage all the details regarding the application for the assigned business vertical
  – information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

The Talent

Skills preferred:

• 1-2 years of MS Excel skills
• 2-4 years of JIRA Skills
• 1-2 years of MS Visio

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• We regret to inform that only shortlisted candidates will be contacted

NTU is leveraging learning analytics to improve teaching and learning as part of our Education Strategy 2025. This position is similar in nature to a business analyst but for advancing the use of data for teaching and learning purposes. The position is critical for developing a communication plan to get faculty and students buy-in on the learning analytics goals of the university. He or she would also be responsible for gathering faculty, students and schools’ teaching and learning needs, and translating the needs into meaningful learning analytics solutions. In addition, he or she is expected to have some technical competency in SQL, python and/or SharePoint, and to support the administration of key system Dataiku in compliance with the data and AI governance policy of the university.

Responsibilities

Communication, engagement and collaboration opportunities

• Conceptualise and execute a communication plan for learning analytics with various units in the university
• Engage students and support faculty champions to increase acceptance and adoption of learning analytics
• Communicate with end-users and analyse their business needs
• Manage and maintain the department website

Data management

• Support the data engineer in handling data request
• Manage the data science machine learning platform
• Work with director and data engineer to look into methods to ensure data and AI governance.

Project Management

• Provide support for learning analytics projects by helping to build dashboards and communications

Requirements

• Bachelor degree in Business Analytics or Data Science and related fields
• At least two years of experience as a business analyst or experiences working on data related project
• Prior experience working in a university setting is highly preferred
• Proficient in statistics,
• Some knowledge of machine learning approaches and AI approaches including discriminative and generative
• Some idea of the various data governance framework issued by PDPA
• Strong communication and networking skills
• Strong ability in translating user needs into a data science problem
• Good understanding of data science or analytics and governance
• Good technical skills such as python programming, system administration
• Experiences in developing dashboards and other visualization tools such as Qliksense and Power BI would be ideal

Our client is an established foreign bank.

Job Duties:

• Develop investment thesis using primary and third-party research
• Creating, updating and maintaining company models, company valuation, and industry databases
• Performing regular tasks promptly and providing regular reports to the analyst including analysis of periodically released industry statistics, sector news, etc.
• Assist in research, analytical review on performance and perform financial modelling
• Work with the deal teams on portfolio company management, such as implementation of strategic plans, acquisition opportunities, budgeting / forecasting, and other board level initiatives

Job Requirements:

• Degree in Finance/Accounting/Economics or related field
• Minimum 3 years of statitics/financial modeling/accounting experience
• Candidate must also possess effective interpersonal and oral / written communications skills.
• Proficiency in Microsoft Excel and PowerPoint required

Interested applicants please send your resume in MS Words format to [email protected] and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Our Client is an established local bank, they are looking for a Business

Analyst to join them.

A) Data Analytics:

1. Participate in data projects for Investment Advisory and Products team

2. Gather requirements, collaborate with stakeholders on user journeys, perform data validation, ensure data integrity

3. Using data-driven approach to drive insights and support MIS and sales management strategy

4. Perform regular and ad-hoc data analysis on Advisory Sales and Products attributes, depending on business needs and strategy

B) Business reviews and MIS:

1. Assist in preparation of regular updates and presentation materials for MIS and ad-hoc reporting purposes.

C) Drive productivity:

1. Improve strategy team’s productivity through workflow/process enhancements

2. Drive digital adoption by automating existing data extraction/maintenance tasks and processes.

Requirements:

• 2-5 years relevant working experience

• Proficiency in SQL, Tableau, MS Excel is a must

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Make an Impact by:

Key Industry Research Analyst firm’s liaison & management:

• Single point of contact and interface for strategic key industry research firms, namely, IDC, Gartner, Frost & Sullivan & others research publications, for industry insights, leadership positioning and awards.
• Proactive engagement and leadership positioning for Singtel Group Enterprise in key market research and reports conducted by these named research firms.
• Triangulate product houses, sales and marketing with the industry research firms in deliver industry awards and positioning, for thought leadership and sales enablement.

Market & Audience Research:

• Partner with stakeholders in research projects for sales enablement, customer and marketing insights.
• Partner research firm on Digital & social campaigns / Case Studies.
• Market research and intelligence capability.

Lead and deliver Marketing Services deliverables for the EMI on reporting and financials. Track and ensure monthly / quarterly budgeting to plan. Annual planning and budgeting.

• Planning cadence and operational tracking
• Analysis and finance interlock
• Budget system/platform management

Special project squads to work on data analysis, insights, and automation through MarTech/AI/NLP etc.

Skills for Success:

• BA/BS or equivalent working experience in Tech industry, business analyst related.
• Minimum 5 to 8 years of related research experience in the ICT industry.
• Regional/Global experience in a matrix organization.
• Data analysis and dashboard analysis experience.
• Experience in Excel, Power BI, Power App, Automation tools and Salesforce.

Rewards that Go Beyond

• Full suite of health and wellness benefits.
• Ongoing training and development programs.
• Internal mobility opportunities.

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Our client is from Travel industry. They are looking for a IT Business Analyst to assist their team for the next phase of their business. They are located in East.

Duties:

• Analyze user requirements and draft detailed functional specifications.
• Serve as the bridge between business users and technical teams.
• Collaborate with IT teams to ensure timely project delivery.
• Develop comprehensive test strategies and support testing phases.
• Facilitate effective communication among stakeholders.
• Mentor junior analysts and provide training to business users.
• Mitigate business and regulatory compliance risks.
• Stay updated on industry trends related to compliance and technology.
• Proactively address potential concerns and share risk management practices.

Requirements:

• Min Diploma in IT or any relevant field.
• Min 2 years of relevant working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (NEW JIRN TONE)

Our client is a global manufacturer. Due to business needs, they are now recruiting a Business Process Analyst to be part of their Business Improvement team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Business Process Analyst:

• Evaluates business systems and workflows, conducting a thorough process analysis of current and future Finance & Manufacturing systems/processes.
• Mapping existing processes and suggesting new/improved processes, aligning with the department’s strategic directives and operational guidelines.
• Collaborates with various departmental business process owners to assess current systems and processes, identifying areas for automation and integration to enhance overall operational efficiency and reduce costs.
• Collects and documents requirements, encompassing business processes and needs, and translates them into detailed functional specifications.
• Provides support for ad-hoc projects and initiatives as required.

Requirements:

• Diploma in any discipline
• Min 3 years of system improvement process experience
• Proficiency in Microsoft Office
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

We are actively on the lookout for individuals who exude self-confidence and have a strong focus on delivering outstanding performance to join our workforce. If you are someone who quickly absorbs new knowledge and has remarkable communication skills, you are an ideal fit.

In this role, you can enjoy the flexibility of working during hours that suit you, all from the comfort of your own home.

Your responsibilities includes

• Arranging sales meetings with potential clients
• Conveying company updates to our existing clients
• Overseeing administrative tasks in collaboration with our sales services.

Given that this is a remote position with adaptable timing, you must practice self-sufficiency and discipline. The salary range is between $3,000 and $6,000 per month. We expect candidates to have "A" Level, diploma, or degree qualifications.

Job Description:

• Work with Process Engineers to support, coordinate and follow up on all manufacturing / process related activities
• Support Process Engineers in monitoring line performance / quality / yield
• Monitor abnormal lots on daily basis
• Support the Process Engineers on material and process qualification / evaluation activities
• Ensure that the line complies in all the quality procedures / controls / system implemented by Process Engineers
• Perform other related tasks that may be assigned by supervisor from time to time
• Support new product introduction / device and package qualification builds.
• You will be required to work on 12hours shift pattern (3 or 4 working days per week)

Role: Business Compliance Analyst - CDD

Duration: 6 months renewable

Location: Central, Singapore

Responsibilities :

• Conduct name screening, enhanced customer due diligence reviews on bank’s customer base; corporate case reviews;
• Follow-up closely with internal unit(s) for relevant information or documents for review(s) performed;
• Provide findings/recommendation for Management’s decision making for each case review;
• Perform ad-hoc administrative duties.

Requirements:

• Degree in Accounting/Banking/Finance or related discipline with at least 2 years of experience in conducting CDD for institutional clients;
• Good analytical, interpersonal, verbal and written communication skills;
• Proficient in MS office applications / Public Domain searches ;
• Proactive, team-oriented and has a positive attitude with the ability to organize, prioritize and multi task functions within tight timeline.

Roles & Responsibilities

You will have the opportunity to join our IT project team, where we have several in-house projects running on OutSystems and building them from ground up. This will also allow you to work alongside with our internal IT project teams and OutSystem vendor teams on challenging and interesting projects that we are collaborating on. You'll work closely with various business users, translating business requirements into technical solutions.

• Work closely with project, vendor and users’ teams, interacting with technical and non-technical members to translate business requirements into technical solutions mainly on the microservices.
• Address and solve architectural challenges, implementing scalable, high-performance, and robust solutions for the new applications.
• Sharing knowledge and best practices.
• Ensure effective interoperability between modules or external systems, providing an integrated user experience.
• Translating complex business requirements into technical solutions, ensuring that applications accurately and effectively meet customer needs.
• Act as a “devil advocate” to validate against the OutSystems vendor on their delivery of OutSystems portions, where their designs are effective and right.
• Assist in troubleshooting on the OutSystems issues, bug fixing and optimizing the performance of the applications. Additionally, implement strategies and techniques to improve operational efficiency of the applications.
• Challenging feature requirements if you think they add no value
• Participating and contributing to other company-wide initiatives

Requirements

• At least 6 years of proven working experience as Systems Analyst
• At least 3 years of proven work experience with the OutSystems platform
• Knowledge of SQL/PostgreSQL and experience in Data Modeling is a plus
• Hands on knowledge in C# for API(microservice), JAVA, PHP and JSON are a need
• Knowledge of Process Maker software is an added advantage
• Bachelor’s degree in Computer Engineering or Computer Science
• High sense of responsibility and rigor in the execution of tasks
• Experience in Agile environments
• A focus on the result (and not on the task)
• Ability to work both collaboratively but also on your own
• Excellent verbal in English and Mandarin and written communication skills in English
• A keen commitment to your team
• The courage to question the status quo in a constructive and empathic way
• An unshakable desire to keep on learning, and the willingness to share what you already know

Key Requirements

• A bachelor's in accounting, business management, finance, or similar.

• At least 15 years of experience as Business analyst with expertise in Cards and Payment domain.

• Thorough knowledge of the area of specialization – Cards and Payments

• Ability to understand the bigger picture

• Working knowledge of data and process modelling

• Elicitation and comprehension skills

• Ability to translate high-level requirements into detailed documentation within the organisation’s context.

• Ability to evaluate and analyse existing business processes, and uncover areas for improvements.

• Ability to envision and design end to end business processes keeping an eye on the details.

• Ability to gather critical information from meetings with various stakeholders and producing useful documentation.

• Ability to communicate and clarify requirements with developers.

• Ability to identify and clearly document dependencies.

• Excellent functional / documentation skills.

• Ability to multi-task and perform well under pressure

Key Responsibilities

• Be an authority in the area of specialization - Cards and Payments

• Fulfil the role of a subject matter expert in requirement elicitation

• Document requirements, create functional specifications and prepare flowcharts

• Define detailed business processes, spanning both online and offline aspects. Coordinate with various stakeholders in the Bank to get detailed requirements, and ensure that they are met through proposed solution.

• Analyze and decompose complex requirements ensuring that they follow the Bank’s prescribed format

• Ability to analyze the Bank’s existing systems and highlight areas of improvement

• Enhance opportunities by identifying new software/service to be developed

• Oversee the development of the product as per the specifications

• Validate the functionality of the end product according to the requirement specifications

• Consult Solution Architect or System Analyst for technical requirements.

• Be available for Product Owner to discuss any dependencies or backlog topic. Assist the Product Owner in defining finer details of the product.

• Assist on operational impact and ensure affected areas embed in operational readiness plan

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

1) Analyze and plan change requests cum project related to Financial Reporting, Management Accounting and Regulatory Reporting applications using Hyperion, Oracle Financials and Moody's Ray software.

2) Perform regulatory requirements and data analyses, functional solution review, User Acceptance Test(UAT) preparation, UAT execution and production implementation tasks

3) Tasks include configuration management of the software system to support User Acceptance Tests(UAT)

4) Conduct functional validation of system changes, including data transport from the Data Warehouse to the OFSAA, Hyperion, Moody's Ray and Wolters Kluwer OSX applications

Job Requirements:

1) Degree in Accounting, Economics, Business Admin, Mathematics or related discipline

2) Minimum 2 years working experience, preferably in the banking/financial services industry with exposure and participation in at least 1 major project

3 Foundational knowledge in Financial Accounting and Financial Reporting Standards, as well as familiarity with the financial/ regulatory reporting process and submission frequency. (BASEL, IFRS, MAS, ACCOUNTING)

4) Sound knowledge of banking products, including Loans, Overdrafts, Trade Finance and Treasury instruments 5) Understanding of the process of change management, regulatory changes and reporting cycles

6) Able to oversee change management, as well as track, manage and escalate issues

7) Experience in conducting UAT, logging errors and documenting test scripts, results and findings

8) Proficiency in SQL scripting, MS Excel functions including Pivot table is a must

9) Good understanding of Data Architecture, Data Warehouse and Business Intelligence subjects

10) Experience with use of analytics tools such as OBIEE and QlikSense is a plus

11) Possess good communication skills, a curious nature and strong ability in project identification, variance analyses and issue resolution.

12) Team player, meticulous and able to work independently and motivate others.

Maltem Singapore is seeking a Data Analyst for a Wealth Management Client based in Singapore.

Summary :

• Support Research Data Management team for Data Strategy Group.
• The successful candidate will play an integral role in ensuring data ingested into the organization’s enterprise system to meet the stringent quality requirements required by business. These data are in turn required by business in their pursuit of alpha returns.
• On a day to day basis, he/she will also be involved in various data management tasks, including unstructured data.

Requirements :

• Degree from a recognized tertiary institution.
• At least 2 years of hands-on experience in Data Management or Data Analytics within investment and banking industry.
• Experience in SQL and Python.
• Confident and comfortable engaging with various business end users and stakeholders at all levels.
• Experience with data validation and correction tasks.
• Able to multi-task across various activity streams.
• Meticulous, with a keen eye for details, especially with numbers.

Position: Application Programmer
Employment Type: 1-year Direct Contract (Highly Renewable)
Location: Pasir Panjang

Responsibilities:

• Application monitoring responsibilities
• Define and implement in coordination with the build team the needed application monitoring
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.
• Maintain programmable code outlined in technical instructions and specifications for software applications.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to the business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests coming

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

Job Requirements:

• Candidates should have 8+ years experience in support activity.
• Candidates should have ITIL knowledge.
• Experience in Software development or Devops team.
• Should be able to do
• SLA & KPI management, client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Appetite for continuous improvement, out of the box solution and automation mindset
• Strong knowledge in XML, SQL, PL/SQL, MQ Series, CFT and Control-M.
• Knowledge of monitoring solution (E.g ITRS Geneos)
• At least 3-year experience with Jenkins, GIT (GitLab)
• At least 1-year experience in Ansible
• Shell scripting, Perl Scripting (not mandatory)
• Unix Batch creation

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

Key responsibilities include:

• Assist in the verification function to ensure all trades are booked correctly, liaising with the front office or clients for any discrepancies in a timely manner
• Confirmation function to ensure that discrepancies and exceptions are investigated and resolved promptly
• Settlements functions to ensure all payments are made correctly within the payment cut off time
• Client services function, establishing excellent working relationship and providing quality service and issue resolutions to both internal business partners and external global counterparties

To succeed in this role, the candidate would require to be well organized with minimal supervision. The successful candidate would also require strong analytical skills. Relevant experience understanding of the front to back trade lifecycle processes is also necessary.

Other Key requirements include

• Bachelors /Honors degree or equivalent required
• proficiency in Microsoft office Excel, Word and outlook would be advantageous
• The ability to be a team player and possess strong organizational skills
• Excellent communication and interpersonal skills, ability to communicate professionally in a clear, concise manner to internal and external clients at all levels

About the company

This is a global leading financial institution. This organization has diversified financial services and multiple business segments. This organization offers diversity and growth for innovation for all employees which makes it a great place to work and being a part of.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting FX Operations Analyst job.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Your key responsibilities but not limited to the following include:

• Gather and document user requirements
• Assess functional impact of changes to Finance applications
• Assess the user configuration setup required for application changes
• Review functional design and ensure that business requirements are met
• Responsible for end-to-end User Acceptance Testing activities such as: define test approach, prepare test scripts and execute User
• Acceptance Test, analyse test results and ensure that reported issues are resolved
• Transition project to production support teams with proper documentation and training
• Provide support in resolving post implementation issues during warranty period

Job Requirements:

• Degree in Accounting / Finance/ Business or its equivalent professional certificates
• 1-2 years of experience as a Business Analyst in a project setting within Financial Services Industry
• Proven business analysis skills: experience in developing business requirements documents, test strategy and test scripts for User
• Acceptance Test is a plus

Interested applicant, kindly send your detailed resume to [email protected]

CEI no.: Jerlin Aw Bi Zhi (R1218675)

Recruit Express Pte Ltd

EA Licence no.: 99C4599

Strategy Planning Analyst

Our client, a US MNC within the Aerospace industry is presently looking for a Strategy Planning Analyst.

As part of a 3-man team, the Strategy Planning Analyst will be responsible for driving the growth of product lines, profit and loss (P&L) monitoring and analysis, forecasting and budgeting. Reporting to the Business Planning Manager, the incumbent will assist in preparing of business plans and maintain relationship with current customers.

Successful candidates can expect to work in a fast-paced work environment with career progression in the esteemed organization.

REQUIREMENTS:

• Possess at least a Degree in Finance or equivalent.

• At least 1 year(s) of working experience within Aerospace (avionics)/ Telecommunications (network) industry

• Fluent in English with strong influencing and negotiating skills

• Proficient in Microsoft Office such as PowerPoint and Excel - VLookUp and Pivot Table)

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan at/onyxrecuit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

Our Client is an established local bank, they are looking for a Business Analyst to join them.

A) Data Analytics:

1. Participate in data projects for Investment Advisory and Products team

2. Gather requirements, collaborate with stakeholders on user journeys, perform data validation, ensure data integrity

3. Using data-driven approach to drive insights and support MIS and sales management strategy

4. Perform regular and ad-hoc data analysis on Advisory Sales and Products attributes, depending on business needs and strategy

B) Business reviews and MIS:

1. Assist in preparation of regular updates and presentation materials for MIS and ad-hoc reporting purposes.

C) Drive productivity:

1. Improve strategy team’s productivity through workflow/process enhancements

2. Drive digital adoption by automating existing data extraction/maintenance tasks and processes.

Requirements:

• 2-5 years relevant working experience

• Proficiency in SQL, Tableau, MS Excel is a must

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

1. Providing strategic directions for standardizing of SNOC monitoring and efficient use of resources for pro-active application/infrastructure monitoring.
2. Identifying areas for improvement in SNOC communications with other Incident/Problem management, Application/Infrastructure SMEs etc.
3. Overseeing creation and availability of SNOC monitoring metrics and alerts’ reports for management reporting.
4. Reviewing completeness and correctness of SNOC monitoring metrics and alerts.
5. Establishing measurements and track improvement for SNOC monitoring effectiveness and efficiency.
6. Acting as an escalation focal point for all improvement activities involving SNOC
7. Supervise and manage a team of service providers to ensure delivery of quality infrastructure services by engaged vendors to the Bank.
8. Work effectively and closely with vendor Delivery Managers and technical support staff, regulators, other IT groups such as infrastructure & applications, architecture & engineering, GPS, Finance, internal and external auditors.
9. Ability to work closely with various line of business technologies from junior to management level.
10. Change governance on all the monitoring changes for production implementation
11. Perform on call duty on rotation basis.

About Our Clients:

• A gobally renowned online institution catering to investors and traders, proficiency spans across various assets and instruments, encompassing stock investing, stock trading, options trading, forex trading, REIT investing, and cryptocurrency.

Job Descriptions:

• Conduct routine research on keywords and competitors to uncover potential gaps and opportunities, and suggest content topics.
• Implement on-page SEO strategies for website pages and blogs to enhance search rankings and increase site traffic.
• Collaborate with an in-house content specialist and seek out writers to develop cornerstone articles, establishing a repository of high-quality content.
• Review and enhance content articles for optimization and accuracy prior to publication.
• Conduct YouTube keyword research and propose ideas for video content. Optimize YouTube video titles, descriptions, captions, and tags.
• Execute link-building and outreach initiatives to enhance website authority and bolster the backlink profile.
• Regularly monitor and report SEO performance metrics utilizing tools such as Google Analytics and Semrush, providing insights and recommendations for enhancement.
• Identify and address technical SEO issues, collaborating with web developers to optimize site performance.
• Stay abreast of the latest updates in search algorithms.

The Successful Applicants:

• Possession of a Bachelor’s degree
• Minimum of 2 years of experience in SEO
• Demonstrated success in ranking keywords on Page 1
• Familiarity with Semrush or equivalent tools
• Proficiency in HubSpot and WordPress CMS
• Competence in using Google Analytics
• Knowledge or interest in the stock market, investing, and trading

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We will reach out for a confidential but casual discussion about this role and let us share more on the exciting career opportunities.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search. You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Tan Chin Yee (Cindy) | EA Personnel No.: R23116373

Our client is a global manufacturer. Due to business needs, they are now recruiting a FP&A Accountant to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility:

• Coordinate the preparation, compilation, and analysis of the Annual Budget prior to its submission to the corporate office.
• Analyze financial variances and take a proactive approach by conducting meetings with operations departments to review and discuss monthly forecast performance.
• Synthesize complex data from various sources and transform it into comprehensive management reports.
• Scrutinize a wide range of records and engage with various departments to ensure data accuracy and reliability.
• Oversee SOX compliance and address internal and external audit queries.
• Enhance processes and actively participate in ad-hoc LEAN projects.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 5 years experience in FP&A and SOX
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Key Requirements

• A bachelor's in accounting, business management, finance, or similar.

• At least 15 years of experience as Business analyst with expertise in Cards and Payment domain.

• Thorough knowledge of the area of specialization – Cards and Payments

• Ability to understand the bigger picture

• Working knowledge of data and process modelling

• Elicitation and comprehension skills

• Ability to translate high-level requirements into detailed documentation within the organisation’s context.

• Ability to evaluate and analyse existing business processes, and uncover areas for improvements.

• Ability to envision and design end to end business processes keeping an eye on the details.

• Ability to gather critical information from meetings with various stakeholders and producing useful documentation.

• Ability to communicate and clarify requirements with developers.

• Ability to identify and clearly document dependencies.

• Excellent functional / documentation skills.

• Ability to multi-task and perform well under pressure

Key Responsibilities

• Be an authority in the area of specialization - Cards and Payments

• Fulfil the role of a subject matter expert in requirement elicitation

• Document requirements, create functional specifications and prepare flowcharts

• Define detailed business processes, spanning both online and offline aspects. Coordinate with various stakeholders in the Bank to get detailed requirements, and ensure that they are met through proposed solution.

• Analyze and decompose complex requirements ensuring that they follow the Bank’s prescribed format

• Ability to analyze the Bank’s existing systems and highlight areas of improvement

• Enhance opportunities by identifying new software/service to be developed

• Oversee the development of the product as per the specifications

• Validate the functionality of the end product according to the requirement specifications

• Consult Solution Architect or System Analyst for technical requirements.

• Be available for Product Owner to discuss any dependencies or backlog topic. Assist the Product Owner in defining finer details of the product.

• Assist on operational impact and ensure affected areas embed in operational readiness plan