Great to Meet You! We are Ascenda

Ascenda powers the growth of leading financial services brands worldwide with premium rewards programs that differentiate their products, drive profitable customer behaviours, and create sustained engagement.

We are behind the world-class rewards propositions of major banks and fintechs around the globe, including brands like American Express, Capital One, Brex, Robinhood, Ramp, HSBC, Virgin Money (Australia), SMBC (Japan), ICBC (China), Bradesco (Brazil), ANZ (Australia), HDFC (India) and many others.

Join us as a Customer Service Executive in our Rewards Central Team!

We’re looking for driven individuals from the Travel industry keen to learn and grow in a fast-paced environment.

In this role you will be expected to:

• Quickly resolve customer queries by phone and email.
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer and partner escalations
• General administration, reporting and special projects
• Build sustainable relationships of trust through open and interactive communication

Job requirements

What We Are Looking For:

• Minimum Diploma holder
• Minimum 2 years experience working in a call centre, handling inbound calls and emails.
• Previous experience with the airline, hotel or loyalty/rewards industry would be a great advantage
• Prior experience and willingness to work on overnight shifts, weekends and public holidays.
• Enthusiastic, resilient, adaptable and keen to work in a fast-paced team environment
• Self-motivated and able to work unsupervised.
• Fun outlook, positive attitude and can-do mindset
• Strong communication and interpersonal skills
• Excellent English communication is required. Knowledge of a second language is an advantage
• Strong cross-cultural awareness
• Prior exposure to a web-driven environment
• Strong alignment with Ascenda’s core values of growth mindset, hands-on ownership, supportive collaboration, and radical simplicity

What we offer:

• Competitive salary and benefits
• Travel benefits
• Flexible working environment
• Comfortable working environment
• Diverse and friendly working culture.

Why Join Ascenda?

Ascenda offers the unique opportunity to lead in the fintech innovation space, shaping the future of rewards programs. We are passionate, we keep things simple, we focus on results, we work together & we innovate!

We have a rewarding working place that provides a:

• High growth environment & exponential career development
• Mobile & flexible work environment
• WFH office equipment allowance
• Medical insurance coverage
• Competitive compensation
• Travel perks & Employee rewards

About Ascenda

Ascenda is a global provider of innovative loyalty solutions. The company operates premium rewards propositions for major financial services and travel brands worldwide. As a trusted partner empowering over 70 of the world’s leading rewards programs, Ascenda develops end-to-end loyalty solutions to address the most meaningful challenges facing global brands today.

With a commitment to make loyalty simple, Ascenda’s solutions are easy to manage, fast to deploy and designed to deliver exceptional customer value. From end-to-end loyalty management to modular solutions such as the TransferConnect currency network, redemption

Ascenda is an equal-opportunity employer, committed to a diverse and inclusive workplace. We thank you for understanding that only shortlisted candidates will be contacted for interviews.

Join us on our mission to make loyalty simple and rewarding for everyone, everywhere.

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Ø Do Employee Monthly Payslips. Generate staff ID using the payroll system

Ø To handle Company Accounts such as invoices, payables, taxes and all related areas and assist the Company Accountant in handling account matters. Following up outstanding payments from clients.

Ø Monitor & Keep records of Active Staff List (ASL) & PLRD Updates -such as security officers notifications, cessations, deployments of sites update as per Management instructions.

Ø To manage petty Cash updates & reimbursements

Ø To assist with Quotations & Contract Managements to clients. (as and when required)

Ø To assist in accessing for WPOL/EPOL/MOM- such as work pass application, work pass renewals as per Managements advise and approval.

Ø To assist in SACE Consultancy-E LMS , ADMIN support

Ø To prepare monthly, weekly and daily payroll

Ø Submitting government related grants, CPF and surveys

Ø Office Administrative works such as filling and maintaining of employee’s particulars, monitoring employees leave and courses.

Ø Submitting and purchasing of office supplies as and when required.

Ø Additional assignments as assigned by the Management

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Lead Service Delivery Executive to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.Manage shipment import and export within the Asia Pacific region;

• Manage shipment import and export within the Asia Pacific region;
• Lead and manage escalations, working closely with cross functional teams as main point of contact;
• Support customers for end-to-end operational activities, including onboarding and review of requirements;
• Lead process improvement and implementation initiatives, working closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Oversee and ensure that SLAs are met and attend to customer enquiries;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Support regional service delivery projects

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Roles & responsibilities

· Act as a brand ambassador to provide excellent sales and after sales service

· Handle enquires and respond to customer’s feedback in a professional manner

· Develop excellent relationships with the existing and prospective customers

· Assists in daily stock keeping and operational tasks

· Perform ad-hoc projects and tasks as required

Requirements:

· Excellent customer service and interpersonal skills,

· Minimum 2 years of relevant working experience in a gold jewellery,sales showroom,freshers are welcome.

· Good communication & presentation skills.

· Good spoken of English and another language to clients of a multilingual environment.

· Presentable,Outgoing,Punctual,Responsible,Honesty and Discipline.

· Able to work as a team to achieve sales targets.

· Able to work retail hours, weekends and public holidays

· Computers proficient

Benefits and Additional Information

· Basic with attractive daily sales commission.

· Medical claim benefits.

· Career progression and drive to excel.

· Adaptability to continues in house training and learning curves.

· Applicants with positive learning initiatives will be exposed to internal and external training opportunities.

· Location: Serangoon Road (Tekka)

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Lead Service Delivery Executive to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.Manage shipment import and export within the Asia Pacific region;

• Manage shipment import and export within the Asia Pacific region;
• Lead and manage escalations, working closely with cross functional teams as main point of contact;
• Support customers for end-to-end operational activities, including onboarding and review of requirements;
• Lead process improvement and implementation initiatives, working closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Oversee and ensure that SLAs are met and attend to customer enquiries;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Support regional service delivery projects

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Nice to Meet You! We are Ascenda

Ascenda provides the rewards infrastructure for leading financial services brands across the world.

Our customers include the world’s largest banks, top tier card issuers and fintechs who utilise our rewards infrastructure to power their earn & burn rewards programs. These include American Express, CapitalOne, HSBC, Brex, Virgin Money, SMBC, ICBC, Bradesco, ANZ, HDFC and Top 10 financial services brands in many other countries.

With a best-in-class technology suite and the world’s broadest rewards content marketplace, we are the engine behind winning premium rewards propositions for financial services all around the globe.

Our customers are spread across continents, and we serve over 1 billion customers globally. No matter where you are in the world, you’ll recognize our footprint!

We believe that nothing should stand in the way of companies who strive to drive growth via compelling and effortless rewards propositions that their customers love.

Join us as a Customer Success Executive in Ascenda!

As part of the Customer Success Team, you will be responsible for building and maintaining strong relationships with our banking and fintech customers, ensuring their success and satisfaction with our loyalty platform. The ideal candidate is passionate about customer advocacy, proactive problem-solving, and driving value for our customers.

This includes onboarding, managing and growing the customer’s rewards program by developing loyalty strategy, managing the customer relationship, and delivering major loyalty initiatives.

Our team is dedicated to supporting our customers in effectively managing and expanding their rewards programs, as well as executing their loyalty and rewards campaign initiatives.

We are seeking a motivated individual who is enthusiastic about driving revenue growth and enhancing customer value for our banking and fintech customers. If you excel in a collaborative, fast-paced environment and are driven to succeed, we invite you to join our dynamic team.

Key Responsibilities

• Support Customer Success Manager in onboarding new clients onto our platform.
• Assist in identifying and implementing improvements to streamline the onboarding process.
• Coordinate campaign mechanics, backend configuration, mockups and approvals of marketing assets provided by clients
• Assist in communicating with clients regarding onboarding progress, timelines, and requirements.
• Conduct training sessions for clients to educate them on our products and services.
• Monitor client feedback during the onboarding process and collaborate with Customer Success Manager on addressing concerns.
• Collaborate with internal teams to develop action plans for client success and satisfaction.
• Assist in delivering new initiatives and technical upgrades for the clients by collaborating closely with Ascenda’s project, product and software engineering teams
• Conduct documentation updates for client information
• Perform industry research to support the Customer Success Team in providing insights and recommendations for clients' growth
• Perform other ad hoc job-related duties as assigned

Job requirements

• 1-3 years of customer success experience in SaaS/product-led organisations, with a plus in loyalty/banking/fintech industries.
• Strong self-starter with excellent communication skills, client facing experience is a plus
• Understanding of loyalty and CRM projects, with commercial, marketing, technical, and analytical acumen.
• Ability to navigate and work fluidly in a fast-paced, changing environment, with solid organisational and multitasking skills.
• Proactive mindset, willingness to take initiative and work independently.
• Professional English proficiency required; ability to speak a second language is a bonus.

What matters at Ascenda:

We are passionate, we keep things simple, we focus on results, we work together & we innovate!

We have a rewarding working place that provides a:

• High growth environment & exponential career development
• Mobile & flexible work environment
• Competitive compensation
• Travel perks & Employee rewards
• Diverse and friendly working culture

Ascenda is an equal opportunity employer, committed to a diverse and inclusive workplace. We thank you for your understanding that only shortlisted candidates will be contacted for interviews.

Join us on our mission to make loyalty simple and rewarding for everyone, everywhere.

Job Description

• Responsible for sales activities (preparation of presentations, proposals, follow up on email enquiries, quotations, invoices and after sales service)
• Establish, develop and maintain good customer relationship
• Communicating with clients to understand their needs and offer solutions to their problems
• Creating positive, long-lasting relationships with current and potential clients
• Growing business through the development of new leads and new contacts
• Identifying new revenue opportunities
• Maintaining and updating sales, marketing and business development documentation
• Assisting with marketing and promotional projects
• Collaborating with management on sales goals
• Project management and sales data management
• Support the team with other responsibilities as required and
• Other sales administrative matters

Requirements

• Minimum Poly Diploma holder in Business studies
• Basic business admin background
• Proficient in Microsoft Office, Word, Excel and Powerpoint
• Team player, good communication and presentation skills
• Ability to prioritize tasks
• Takes initiative and driven to learn

The duties under a Risk Management job description include the following:

• Designing and implementing an overall risk management process for the organisation, which includes an analysis of the financial impact on the company when risks occur
• Performing a risk assessment: Analysing current risks and identifying potential risks that are affecting the company
• Performing a risk evaluation: Evaluating the company’s previous handling of risks, and comparing potential risks with criteria set out by the company such as costs and legal requirements
• Establishing the level of risk the company are willing to take
• Preparing risk management and insurance budgets
• Risk reporting tailored to the relevant audience. (Educating the board of directors about the most significant risks to the business; ensuring business heads understand the risks that might affect their departments; ensuring individuals understand their own accountability for individual risks)
• Explaining the external risk posed by corporate governance to stakeholders
• Creating business continuity plans to limit risks
• Implementing health and safety measures, and purchasing insurance
• Conducting policy and compliance audits, which will include liaising with internal and external auditors
• Maintaining records of insurance policies and claims
• Reviewing any new major contracts or internal business proposals
• Building risk awareness amongst staff by providing support and training within the company

To assist Manager, Development & Maintenance or Manager, Corporate Services on the following roles:

• Consolidation of tender specifications for Integrated Facilities Management
• Tidy up the all drawings and equipment list
• Any other jobs as assigned

Requirements:

• Minimum Diploma in Building/Electrical/Mechanical Engineering with at least 3 years of relevant working experience.
• Good knowledge in trouble-shooting M&E faults and failures.
• Able to work independently, be resourceful and self-motivated.
• Able to work in both indoor and outdoor environment.
• Valid Class 3 driving licence.
• Proficient in Microsoft Word/Excel/Powerpoint and Outlook.

Interested candidates are to send in detailed resume stating current and expected salary. Starting salary will commensurate with qualifications and relevant work experience.

We regret that only shortlisted candidates will be notified.

KEY AREAS OF RESPONSIBILITY:

The responsibilities shall mainly include:

Accounts

1. Accounts payable review including:

a. Vendor Payments (starting from issue of PO, obtaining approval, vendor bill review, rebilling, payment monitoring, vendor account reconciliation and closure in Accounting system) b. Expenses review (recording in Accounting systems, verification with policies, documentation and approvals review, etc.). c. Salary (including yearly bonus) and reimbursement processing, verification and approval from management. 2. Petty Cash management 3. Supporting in closure of pending Sales orders, invoicing, documentation required thereof. 4. Bank statement and bank reconciliation review. 5. Ledger Scrutiny and reconciliation on monthly basis.

Statutory compliances:

6. Annual Compliance management with statutory requirements (including applicable laws, Insurance, safety regulations, requirements of Ministry of Manpower, etc.) 7. GST compliance - Supporting in preparation of GST working and submission of quarterly GST return. - Documentation review (e.g. Sign and stamp on delivery notes for zero rated sales)

HR:

8. Documentation review of employees. 9. Leave and attendance record maintenance.

Administration:

10. Processing of employee Visa application, Ministry of Manpower pass requirements.

5 days Mon to Fri

9am to 6pm

Near Bishan MRT

• Plan and direct food preparation and culinary activities
• Modify menus or create new ones that meet quality standards
• Estimate food requirements and food/labor costs
• Supervise kitchen staff’s activities
• Arrange for equipment purchases and repairs
• Recruit and manage kitchen staff
• Rectify arising problems or complaints
• Give prepared plates the “final touch”
• Perform administrative duties
• Comply with nutrition and sanitation regulations and safety standards
• Keep time and payroll records
• Maintain a positive and professional approach with coworkers and customers

• Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies
• Building business relationships with current and potential clients
• Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)
• Collaborating with sales and leadership to secure, retain, and grow accounts
• Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences
• Creating and maintaining a list/database of prospect clients; maintaining a database (Salesforce, CRM, Excel, etc.) of prospective client information
• Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process
• Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals
• Maintaining a pipeline of all sales administration using CRM software
• Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans

Job Highlights:

1) Freelance / part-time vacancy

2) Attractive Remuneration Packages & incentive bonus

3) Outstanding Career Advancement Opportunities

4) Premium boutique spa beauty, wellness & aromatherapy

5) Employee Retail Discount

6) Quarterly free products

7) Franchise business & system

Job Description:

1) To develop & expand business on beauty & aromatherapy

2) Generate new sales opportunities and build relationship with new clients.

3) Market research and set up sales channels to forecast

4) Design and implement a strategic business plan that expands company’s customer base

5) Liaise with events organizer for sales events, exhibition, corporate events, wedding & other opportunities

6) Achieve growth and hit sales targets by developing new business and manage existing customers

7) Organize meeting, identify, develop and follow-up on sales leads and prospects

8) Able to manage & work with operation & logistics team

9) Analyse Monthly Performance Report so as to implement effective sales strategies for the team to achieve the targets

Requirements:

1) Minimum diploma in marketing or other related qualifications

2) Experience in skincare / beauty wellness / aromatherapy with proven sales records will be advantageous.

3) Ability to communicate, present and influence credibly and effectively to clients

4) Strong negotiation and consultative sales skills.

5) Participates exhibition experience will be advantageous

• Plan and direct food preparation and culinary activities
• Modify menus or create new ones that meet quality standards
• Estimate food requirements and food/labor costs
• Supervise kitchen staff’s activities
• Arrange for equipment purchases and repairs
• Recruit and manage kitchen staff
• Rectify arising problems or complaints
• Give prepared plates the “final touch”
• Perform administrative duties
• Comply with nutrition and sanitation regulations and safety standards
• Keep time and payroll records
• Maintain a positive and professional approach with coworkers and customers

As a Project Executive, you will play a pivotal role in the interior design and renovation projects undertaken by our company in chinese speaking market . You will be responsible for project planning, coordination, and execution, ensuring that each project is completed successfully and to the satisfaction of our clients. Your role will involve working closely with our clients, design teams, and subcontractors to deliver exceptional interior design and renovation solutions.

Strictly Supervise and Comply to ALL SOPs in order to reduce wastage.

Responsible all staff work Progress with records and schedule for training.

Responsible all food costs, maintainance and expenditures control.

Responsible for staff development and works upgrade.

Supervise staff in food knowledge, storage and acceptable quality.

Strictly Comply and Execute ALL SOPs.

Supervise Kitchen operational SOP, hygiene, cleanliness, maintainance…

Supervise staff to ensure and comply with FIFO procedures.

Ensure all products comply to company's requirement and quality in achieving its maximum profitability.

Able to create new dishes in order to meet market needs and expectation.

Able to cook China Chinese Cuisine.

We are seeking a self-driven and highly competent executive director to lead and influence our organization towards favorable growth, and to design and direct strategies that support and enhance our organizational operations. Duties for the executive director will include managing company assets, optimizing financial operations, providing leadership to all staff, establishing business goals, ensuring tax compliance, advising the board of directors on organizational activities, overseeing and streamlining daily operations, improving staff performance, and executing special business projects. Your exceptional stewardship and strategic planning skills as an executive director will aid our organization in promoting our mission and objectives, maintaining positive relationships with internal and external stakeholders, achieving organizational goals, and maintaining sound financial practices.

The ideal candidate must possess a strong entrepreneurial drive, outstanding communication skills, strong leadership qualities, and good planning and organizational skills. The exceptional executive director should streamline our organizational operations, effectively and efficiently direct operational budgets, improve revenue, direct our business strategy, and enhance relations with the media, internal stakeholders, staff, and surrounding communities.

Executive Director Responsibilities:

• Developing and directing organizational strategy.
• Drafting organizational policies and philosophies.
• Overseeing day-to-day business activities.
• Conducting performance reviews.
• Preparing comprehensive budgets.
• Reporting on revenue and expenditure.
• Engaging with community groups.
• Creating sound business plans.
• Coaching department heads.
• Overseeing financial accounts.

Executive Director Requirements:

• Masters in business administration or equivalent.
• Financial management experience.
• Highly organized.
• Project management experience.
• Highly ethical behavior.
• Effective communicator.
• Motivational skills.
• In-depth knowledge of financial practices.
• Public relations and marketing knowledge.
• Exceptional interpersonal skills.

About StarMed Specialist Centre:

Established in 2018 and a member of HMI Group, StarMed Specialist Centre is a one-stop private ambulatory care centre, comprising of GP, urgent care and health screening services, specialist clinics, operating theatres, endoscopy suites, radiology facilities, physiotherapy centre, day suites and occupational health services. With more than 40 experienced doctors, we’re a team of dedicated healthcare professionals that seek to give our valued patients, the best of care. Together, we are here to build healthier communities.

StarMed Specialist Centre was named the overall winner in the Promising Brands category at the Singapore Prestige Brand Award in 2023. It was also awarded Leading Day Hospital of the Year in Asia Pacific by Global Health Asia Pacific Awards in 2023. “

About the Role:

Overall drive the implementation and maintenance of business applications for StarMed Specialist Centre (StarMed) and ensure it is delivered as per users’ expectations, most importantly meet the business objectives.

He / She will be providing daily IT Helpdesk service and any related applications support to StarMed such as Clinic Management Systems (CMS), Radiology PACS system, Operation Theatre (OT) system, Endoscopy system and etc. The person is also responsible to manage the CMS change requests / service request, critical issues and daily IT Service Desk support.

Key Duties & Responsibilities:

1. The person shall endeavor to gain a strong understanding of StarMed workflow and key functions, and observe, discuss with the department heads/key users on potential areas of improvement, where IT/Digital solutions can be introduced to improve:

· Customer experience

· Patient safety

· Revenue generation

· Cost saving

· Staff efficiency and productivity

2. Working closely with StarMed administrators and staffs in designated area(s) to understand and interpret user needs at a division level and to collaborate across lines in meeting those needs.

3. To maintain an in-depth knowledge of full scope CMS functionalities and system configuration, Project Management Life Cycle and Software Development Life Cycle (SDLC). Good knowledge of various business application architecture, Data analytic/Business Intelligence, integration with 3rd party applications and medical equipment, as well as latest digital health trend.

4. Participate in the evaluation and potential implementation of a new software at StarMed, and work with the team to achieve the targeted operational improvement/KPIs.

5. Participates in the IT planning, development, implementation, and maintenance of Standard Operating Procedure (SOP); implements tracking and evaluation programs to assist in accomplishment of established goals.

6. To liaise with vendors, digital team and stakeholders (doctors/staffs), and study users’ “pain” points & wish list; to be part of the team to evaluate the suitable application and reliable digital solutions to meet users’ expectation and company’s KPI.

7. Provides technical liaison on a variety of medical specialized project-related activities requiring expertise in specific technical areas for core information technology systems and services.

8. To execute HMI business application & digital initiatives in StarMed in an efficient manner leveraging on the subject matter expertise, streamlined work processes and IT best practices. The implementation cycle shall cover from project kick-off, system configuration, 3rd party system interface including externally subscribed cloud services, change management, data migration, User Acceptance Test (UAT), till system Go-Live.

9. Participate in review of HMI Implementation methodology and champion the project documentation in StarMed such as gap analysis report, User Requirement Study (URS), testing/quality control, training plan & user guide, UAT script, Cut-Live plan and Business Continuity Plan (BCP) / Code White procedure.

Requirements:

• Minimum 2 years of working experience in healthcare industry.
• Has experience in Radiology setting will be an added advantage.
• Is a team player and can work independently when required.
• Good communication and interpersonal skills.
• Able to commit to a 5.5 day work week, office hours.

Sales Admin will:

• process online orders
• liaise with kitchen team
• interact with online and walk-in customers
• serve customers
• promote products
• assist sales manager in sales process (marketing collaterals, online marketing)

Requirement:

• Singapore hygiene cert a must
• Proficiency in Microsoft Suite of Products

Primary Responsibilities

Manage and monitor cabin inventory and pricing for each market segment with maximizing yield.

Responsibilities Include

• Coordinate and work closely with Mass and VIP teams in addition to the Cruise sales teams on cabin revenue/ inventory management to optimize the Yield.
• Review and recommend onboard product to increase rate of occupancy and/or maximize the average revenue per available cabin.
• Maintain, setup and monitor inventory in booking systems.
• Work on RW@Sea booking promotions based on given costing to increase booking rate.
• Work on pricing of RW@Sea products based on different market segments.
• 1 – 3 times cruising or travel required within a year.
• Other duties that may be assigned on an ad hoc basis.

Job Requirement

• Diploma / Degree holder either in Statistics, Administration, Management Studies or related disciplines.
• 1-2 years working experience in analysis or business management development, and/or experience in Yield Management or gaming industry will be an advantage.
• Yield management strategy, Managerial skills & Communication, analytical skills required.
• Self-motivated and self-disciplined, able to work independently.
• Good knowledge of application software including MS Word / Excel / PowerPoint.

Job Description

• Prepare full set of accounts (AP, AR, bank reconciliation)
• Close accounts and perform GST and financial reports
• Work with marketing team to generate invoices and payroll
• Manage cash flow and internal control
• Liaise with different teams and clients to ensure smooth flow of operations
• Handle MOM and other government related submissions and matters
• Other ad-hoc activities

Job Requirement

• Possess at least Diploma/Post Graduate Diploma/Professional Certification in Accountancy or equivalent
• At least 1 year of working experience/Fresh Graduates are welcome to try
• Singaporean/PR/Malaysian only
• Proficient in MS Excel and other MS Office (many claim they know excel but few truly know it, please let us know how much do you understand)
• Able to communicate with all levels
• Responsible and positive with ‘can-do’ attitude
• Meticulous, independent and have integrity
• Able to work efficiently and effective under high pressure

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated and meticulous QA Executive (Logistics) to spearhead quality control efforts across operations.

• Establish and oversee quality assurance and control protocols to maintain high standards in all warehouse functions;
• Perform routine checks on both inbound and outbound goods to ensure they meet required quality criteria and specifications;
• Work closely with various departments to pinpoint and rectify quality issues, encouraging continuous improvement;
• Create and refresh documentation related to quality, such as SOPs and instructional guides;
• Provide quality control training to warehouse personnel to ensure consistent compliance and understanding;
• Evaluate quality performance data, delivering periodic analyses and suggestions for process optimisation to leadership;
• Lead the investigations into customer quality issues, resolving issues by collaborating with customer support and logistics internal teams;
• Design and execute plans for corrective and preventive measures to eliminate quality inconsistencies;
• Coordinate and lead quality review meetings, both within the organization and with external parties, to ensure process compliance and identify areas for improvement.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience in quality control and assurance in a similar environment;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

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