Role title - Marketing Communications Senior Manager

Location – Flexible

Remote from Singapore, Malaysia, Hong Kong or India

Do you believe that business and finance must change to address sustainability and climate issues? Does your personal purpose include driving that change? ARE is looking for people who can work with investors to influence private sector decision makers across Asia. We not only search for relevant knowledge and experience, but most of all a dedication to positive impact.

Asia Research and Engagement (ARE) brings the voice of investors in support of solutions to Asia’s sustainable development challenges. We assemble coalitions of investors to address strategic sustainability issues, using dialogue and shareholder escalation tools to shift the mindsets of senior decision-makers across finance and industry.

ARE has a team of highly motivated professionals across a range of backgrounds and disciplines. Our expertise includes running investor backed engagement programmes and producing high grade research on sustainability themes and management by Asian listed companies. We work on energy, food, and financial systems, setting out the case for change at a range of banks, power, steel and food companies across South-East Asia, China, Japan and India.

The new role of Marketing Communications Senior Manager will be responsible for shaping and executing communication strategies that represent the organisation's voice and mission to key stakeholders. This role involves managing multiple external communication channels; ensuring compelling and timely communication to stakeholders such as industry, funders, governments, and civil society; supporting the Investor Liaison team’s communication with investors; supporting program teams in their communication initiatives; and enhancing the organisation’s visibility and reputation.

Key Responsibilities:

· Develop and implement effective marketing communication strategies to build company relationships, brand awareness and stakeholder engagement across Asia.

· Ensure effective dissemination of published reports and industry insights through various channels such as press releases, media placements, marketing materials, digital and social media, email campaigns, newsletters, etc to our stakeholders.

· Tailor key messages and broaden our stakeholder engagement with emphasis on companies, capital market bodies, regulators, and media.

· Oversee the creation and maintenance of marketing collateral, branding materials, and company templates, ensuring consistency in design and messaging across all communication channels.

· Develop and execute public and media relations campaigns including supporting events and partnership activities.

· Lead and develop calendars and content strategies that align with organisational goals such as newsletters and external communications.

· Collaborate with and manage the Design team (internal and/or outsourced) to develop visually engaging collaterals that support both company communications and program team outputs, ensuring alignment with branding and strategic goals.

· Manage the organisation’s external communication platforms such as Website design and updating, company presentations, external (and some internal) meeting planning, ensuring timely and effective content delivery.

· Collaborate with the Research Editor and Program teams to promote research findings and insights effectively.

· Assist the Investor Liaison team with materials development and event support.

· Draft, edit, and design materials for internal stakeholders including PowerPoint presentations and one-off marketing collaterals.

· Monitor and analyse marketing and communication channels output, performance and metrics to optimise engagement in outreach strategies and set benchmarks for improvements.

· Monitor similar organisations market presence to ensure we are competitive with our peers and recommend improvements for increased effectiveness.

· Manage team members across Asia to ensure brand and message integrity and delivery to local markets.

Qualifications:

· Bachelor’s degree in Communications, Marketing, Public Relations, or a related field, with at least 5-7 years of experience in a Senior communications or marketing management role.

· Proven track record in developing and executing communication strategies across various channels, including social media, email campaigns, and digital platforms.

· Experience managing external communications for diverse stakeholder groups, such as investors, corporates, funders, and government agencies.

· Strong leadership and project management skills, with the ability to collaborate with cross-functional teams, including content creators and designers, to meet organisational goals.

· Proficiency in branding, content creation, and maintaining brand consistency, with hands-on experience overseeing the production of marketing collateral and managing design processes.

· Regional experience in Asian countries, especially in India, Japan and China.

· Excellent English language spoken and written.

· Proficient in using communication systems such as Microsoft, Google Docs, SharePoint, PowerPoint, Canva etc.

Required attributes:

· Tenacious, collaborative and intellectually curious

· Work in a multi-cultural context

· High attention to detail and able to manage multiple deadlines

· Identify constructive solutions in addition to recognising issues

· Excellent communication, presentation skills and editorial view in written formats

ARE Values:

· Operate with Balance

· Foster Collaboration

· Always Learning

· Engage with Compassion

· Act Sustainably

What ARE offers you:

• Trusting environment where you can express, learn and teach
• Dynamic team with exciting conversations
• Established company with a start-up spirit
• Being part of a global network of institutional investors
• Flexible work life blend

Please check the ARE website and Asia Transition Platform for more company information

www.asiareengage.com

www.asiareengage.com/asia-transition-platform

Company’s Profile

Our client, a leader in APAC's digital media solutions, is renowned for pioneering first-to-market media innovations. They are ranked second globally and they hold world-class ISO certifications for quality in media systems and products. With a vast and established customer base, they are seeking a HR Executive to join their team and contribute to their ongoing success.

Location: MacPherson (5 mins walk from Tai Seng MRT)

Working hours: Monday - Friday, 9.00am to 6.00pm

Responsibilities:

• Manage office supplies and equipment to keep the workplace functional.
• Manage monthly payroll processing and administration.
• Develop and implement HR policies, ensuring compliance with labour laws.
• Manage employee relations, including addressing grievances, conflict resolution and performance management.
• Maintain documentation of employee database and personnel files
• Perform office administrative duties, including reception duties and mail/courier handling, correspondence, scheduling meetings, and maintaining records.
• Manage all insurance matters (e.g. work injury compensation, public liability, etc.)
• Prepare and submit reports, government survey returns, etc.
• Perform general HR administrative functions, such as recruitment, processing work passes and preparing appointment/confirmation letters, leave management and payroll management.

Requirements:

• Min. Diploma in Business Administration, HR Management or relevant fields
• Min. 2-3 years’ experience in HR duties and/or administrative functions
• Ability to effectively communicate with managers and employees of the organizations
• Possess strong analytical skills and prepared to work hands-on with HR functions/ systems
• Meticulous and independent worker who is able to carry out responsibilities with minimum supervision

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Mon to Fri 8.30am - 6pm

Job Description

• Assist in Account Payable and Account Receivable

• Contact oversea branch

• Emailing follow up account

• Assist in Simple GL entry

• Data entry and filing of accounting documents

• Other Ad hoc duties as assigned

Job Requirements

• ITE certificate or Diploma in Accounting

• 1 year of work experience in accounts or basic understanding of accounting.

• PC Literate, proficient in MS Excel and Word

• Experience in handling high volume of transaction

• Good communication skills and good team player

• Candidate with relevant experience will consider for senior position

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Performs administrative duties

• Supports the Aftersales Manager / Service Manager with administrative activities and paperwork

• Prepare documents for approval

• Monitor leave application for approval

• Monitor over time submission for approval

• Assists with all subcontractors PO / sublets

• Conducts follow up according to subcontractors’ last activity

• Ensures office supplies are sufficient and to order

• Safekeep uniforms and safety boots and coordinate ordering

• Knows the relevant KPIs for his or her target achievement

• Ensures the smooth cooperation between all interfaces

• Filing of all documents and scanning and archiving

Supports the warranty department

• Makes sure that all customer data are updated

• To submit warranty claims

• Take part in warranty disposal

• Ensures warranty documents are submitted on time and error free

• General administration of all warranty matters

Customer care with call centre and reception

• Liaise with call centre on customer requests

• Assist with CCR-S

• Assist with VOC scores and response rate

. Minimum 1 year admin or working experience .

• Follow up on feedback and requests for Service Assistant and Advisors

ING Bank

ING Bank covers Wholesale and Retail Banking in Asia Pacific. Our Wholesale Banking business is present and active in 11 major economies in the Asia Pacific, namely Australia, China, Hong Kong SAR, India, Indonesia, Japan, Philippines, Singapore, South Korea, Taiwan and Vietnam.

ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 300 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor-made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.

Role Summary

Responsible to define, organise, execute manage and continuously improve operational processes, allowing the optimal realisation of services(s). Reducing operational risks and increasing operating efficiencies and cost savings. They often operate in a complex and integrated environment and interact on a regular basis with internal and external clients; business partners and the solutions delivery centres ensuring an effective workflow. Tasks performed could be execution requiring specialised knowledge, exception handling, process improvement, reporting and controlling.

Job Responsibilities:

Provide detailed and comprehensive Lending support/expertise to a specific area of the business by taking on responsibility for tasks of an organisational, process or operational nature.

• Responsible for all mid-office lending activities in (complex/non-standard) domestic & international bilateral and syndicated credit facilities.
• Determination, registration and monitoring of transactions, including in agent role, in applicable risk monitoring and reporting systems.
• Perform check on drawdown & payment requests, monitoring of credit limits, outstanding and availability under the credit agreements.
• Determines and instructs applicable funding needs for involved transaction.
• Communicates in all aspects to internal and external clients and stakeholders.
• Liaison with front office and risk management to advise and structure tailor made transactions.
• Understands all relevant operations aspects of these transactions related to the Risk, Finance, Payments and Financial markets function.
• Responsible for developing and implementing the most efficient operational processes for tailor made deals, in cooperation with the Front Office and Risk Management.
• Participates in interdepartmental projects and executes tasks like drawing up test plans and participation in development and test path of the applicable Lending system.
• Monthly reporting of suspense and Reverse GST Reconciliation and any other control reporting.
• Regulatory reporting of TBGS and MAS610 H Form

What we’re looking for:

• A Diploma/Degree in Business Administration, preferably major in Banking & Finance with at least 2 years' work experience in the banking industry
• Well-versed in lending middle office operations as well as familiar with the related front to end workflows essential
• Strong background knowledge of Facility Agreements and demonstrated ability to integrate terms into specific system conditions
• Background in the administration of lending Financial Covenants
• Strong analytical and problem-solving skills essential
• Good communication skills, both verbal and written.
• Strong finance & accounting background with hands-on experiences advantageous.
• LOANIQ system knowledge preferred
• Knowledge in SWIFT payment process would be advantageous

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Company’s Profile

As APAC’s top Digital Cinema Solutions provider since 1999, they have pivoted themselves to the forefront in first-to-market innovations for media servers and Theatre Management Systems (TMS). They are ranked second globally and are equipped with world-class ISO certifications in quality cinematic systems and products. With an extensive customer database, they are now looking for an Admin and HR Officer to contribute to their success.

Location: MacPherson (5 mins walk from Tai Seng MRT)

Working hours: Monday - Friday, 9.00am to 6.00pm

Responsibilities:

• Manage office supplies and equipment to keep the workplace functional.
• Manage monthly payroll processing and administration.
• Develop and implement HR policies, ensuring compliance with labour laws.
• Manage employee relations, including addressing grievances, conflict resolution and performance management.
• Maintain documentation of employee database and personnel files
• Perform office administrative duties, including reception duties and mail/courier handling, correspondence, scheduling meetings, and maintaining records.
• Manage all insurance matters (e.g. work injury compensation, public liability, etc.)
• Prepare and submit reports, government survey returns, etc.
• Perform general HR administrative functions, such as recruitment, processing work passes and preparing appointment/confirmation letters, leave management and payroll management.

Requirements:

• Min. Diploma in Business Administration, HR Management or relevant fields
• Min. 2-3 years’ experience in HR duties and/or administrative functions
• Ability to effectively communicate with managers and employees of the organizations
• Possess strong analytical skills and prepared to work hands-on with HR functions/ systems
• Meticulous and independent worker who is able to carry out responsibilities with minimum supervision

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

Responsible for all aspects of Human Resources, Health & Safety for all the employees in Tuas. The person will also be responsible for the Administration of the Offices in Tuas. Will be the Point of Contact for all our employees in Tuas.

Key Responsibilities:

• Responsible for all HR activities Biz. Recruitment, On-boarding, Training, Compensation, Employee Grievances and Benefits for BCWs in Tuas as and when there is a need.

• Responsible for accurately and efficiently processing invoices, ensuring timely payments, and maintaining meticulous records.

• Admin activities such as ordering stationery, pantries, name card creation and others.

• Ensure accurate maintenance of BCWs’ employee database & Management of the TMS – through the HR Infotech & provide accurate details for Salary Processing.

• Responsible for overseeing and managing the company's security system, transportation operations, townhall & CSR activities.

• Support the management in overseeing the Health & Safety aspects of the work environment.

• Drive, coordinate and implement all Workplace Safety and Health Initiatives.

• Conduct regular WSH inspections and follow-up actions to ensure safety compliance.

• Produce Site Workplace Safety and Health Reports regularly.

• Ensure compliance of operations with Workplace Safety and Health regulations and statutory requirements

Skills & Qualification:

• Minimum of 1-2 years of experience in a Health & Safety role.

• No prior experience in Human Resources is required – on the job training will be provided.

• Experience managing Blue Collared workmen - right from hiring, retaining & managing the expectations of the employees would be an added advantage.

• Proficient in Microsoft Office.

• Familiar with the local labour, health and safety legislation.

. experience implementing Safety SOPs

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Job Description

• Responsible for all public relations activities professional direction and execution of public communications
• Work collaboratively with headquarters and overseas offices on external and internal communications
• Develop marketing and communication materials including webpages, press releases, factsheets, videos
• Run Social Media and SEO/SEM project
• Support media/branding/marketing events

Skills and Abilities

• Understanding of the financial services industry and technology/finance industry
• Knowledge of media production, communication, and dissemination techniques and methods
• Familiar with digital content creation process
• Capable of working collaboratively with cross-functional teams
• Detail-oriented and able to work under pressure to meet deadlines
• An excellent team player
• Self-driven and multi-tasking ability with quality results

Qualifications

• Bachelor Degree in Communications / Marketing or other related majors, advanced degree preferred.
• At least 3-5 years of full-time experience in corporate communications and media relation experience.
• Experience of financial PR agency will be an advantage.
• Experience in U.S. market PR work or projects is a plus.

The Resident Technical Officer shall be directly responsible to the Consultant (Architect) / Project PM for the duration of the construction of the Works.

Shall assist in the supervision of the construction of the Structural Works under the Building Control Act and to render all assistance as may be required by the Consultant (Civil & Structural Engineer) and the Consultant (Mechanical & Electrical Engineer).

For HDB Project Civil & Structural / Architectural Works :

Diploma in Civil Engineering or Structural Engineering or equivalent

• Registered RTO accredited by the Joint Accreditation Committee of the Institution of Engineers Singapore (IES) and the Association of Consulting Engineers Singapore (ACES)
• Preferred applicants with Certificate in Building Construction Safety Supervisors Course
• Minimum 6 years relevant experience in supervision of building projects in Singapore
• Must have HDB/ BTO projects supervision experience

Email resume with current & expected salary to : [email protected]
(Only short-listed applicants will be notified)

ACCOUNTS CUM HR OFFICER

Under the direction of Church Administrator, the Accounts cum HR Officer supports the finance and human resource administration of the church office.

Responsibilities:

1. Accounting

1.1 Handle the full set of church accounts.

1.2 Handle accounts receivables and payables.

1.3 Maintain proper documentation of all transactions.

1.4 Process all collections including banking.

1.5 Execute financial transactions and activities such as bill payments, invoicing and claims.

1.6 Prepare monthly and annual financial reports.

1.7 Handle the yearly audit process.

1.8 Attend to enquiries on financial matters.

1.9 Any other duties as assigned by the Church Administrator.

2. Human Resource

2.1 Handle staff payroll process, claims expenses, and other related matters.

2.2 Liaise with insurance agents relating to renewal, cancellation and claims of staff insurances.

Requirements

1. Minimum Certificate in Accounting or equivalent.

2. At least 3 years’ relevant experience in accounting.

3. Meticulous with attention to details.

4. Proficient in computer knowledge and MS Office skills.

5. Knowledge of accounting software such as MYOB, Xero, etc.

6. Resourceful and independent worker with ability to multi-task.

7. Good interpersonal and communication skills.

We invite interested applicants to email detailed resume together with current and expected salary and a recent photograph to [email protected]

Only shortlisted candidates will be notified.

Mon to Fri 8.30am - 6pm

Job Description

• Assist in Account Payable and Account Receivable

• Contact oversea branch

• Emailing follow up account

• Assist in Simple GL entry

• Data entry and filing of accounting documents

• Other Ad hoc duties as assigned

Job Requirements

• ITE certificate or Diploma in Accounting

• 1 year of work experience in accounts or basic understanding of accounting.

• PC Literate, proficient in MS Excel and Word

• Experience in handling high volume of transaction

• Good communication skills and good team player

• Candidate with relevant experience will consider for senior position

Roles & Responsibilities

1. Dual Certification and Registration:

The WSHO cum ECO must be registered with the Ministry of Manpower (MOM) as a Workplace Safety and Health Officer.

The individual must also be registered with the National Environment Agency (NEA) as an Environmental Control Officer.

2. Experience Requirement:

The candidate must have at least 3 years of post-registration practical experience that is relevant to the scope of work under the contract. This experience is crucial to ensure the individual is competent to manage safety, health, and environmental matters effectively.

3. Ensuring Compliance with WSH and Environmental Legislation:

The WSHO cum ECO is responsible for ensuring that all works are planned and executed in strict compliance with all Workplace Safety and Health (WSH) and Environmental legislative requirements.

This includes ensuring adherence to the Workplace Safety and Health Act, Environmental Protection and Management Act, and other relevant laws, regulations, and guidelines.

Compliance with both the legislative requirements and contractual safety and environmental obligations is a key responsibility of the WSHO cum ECO.

4. Safety and Health Management:

Plan and implement safety procedures: The WSHO cum ECO must develop and maintain a Safety Management System (SMS) that addresses all hazards related to the project.

Monitor and review work processes to ensure they are carried out safely and in compliance with the WSH regulations.

Conduct risk assessments to identify and mitigate risks before work begins.

Carry out safety inspections on-site to identify any unsafe conditions or work practices and take corrective actions as needed.

Ensure that all workers are trained and competent in safety protocols, including the proper use of personal protective equipment (PPE) and safety measures.

5. Environmental Management and Control:

Develop and implement an Environmental Management System (EMS) to ensure compliance with all environmental regulations, especially concerning noise control, air and water pollution, and waste management.

Conduct environmental audits and inspections to ensure the site remains compliant with the National Environment Agency (NEA) guidelines and environmental regulations.

Oversee the safe disposal of waste and ensure that waste management practices meet environmental standards.

Monitor for potential environmental hazards, such as air or water pollution, and take corrective actions to mitigate environmental risks.

6. Compliance with Code of Practice for Temporary Traffic Control at Work Zones:

The WSHO cum ECO must be familiar with the Code of Practice for Temporary Traffic Control at Work Zones and ensure full compliance with this code throughout the project.

This includes overseeing the planning and implementation of temporary traffic control measures to ensure the safety of workers, motorists, and pedestrians around the work zone.

Conduct regular inspections of traffic control setups to ensure they meet the required safety standards, and adjust measures as needed to minimize risks.

Work closely with authorities and stakeholders to coordinate traffic management plans and ensure smooth operation around the work area.

7. Incident Investigation and Reporting:

The WSHO cum ECO must investigate all safety, health, or environmental incidents, near misses, and accidents that occur on-site.

Prepare incident reports and recommend corrective measures to prevent future occurrences.

Ensure that all incidents are reported to the relevant authorities in accordance with regulatory requirements.

8. Collaboration and Communication:

Liaise with contractors, supervisors, workers, and external authorities to ensure all safety, health, and environmental standards are upheld.

Provide safety and environmental briefings to workers, supervisors, and stakeholders to keep them informed of the latest developments and expectations.

Act as the point of contact for regulatory inspections and audits related to safety, health, and environmental matters.

Requirement:

· At least 2 years of relevant experience in construction industry preferably 2 years with developer/main contractor

· Must be a registered Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 2 years in Experience

· Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent

· Good communication skills

· team player

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Performs administrative duties

• Supports the Aftersales Manager / Service Manager with administrative activities and paperwork

• Prepare documents for approval

• Monitor leave application for approval

• Monitor over time submission for approval

• Assists with all subcontractors PO / sublets

• Conducts follow up according to subcontractors’ last activity

• Ensures office supplies are sufficient and to order

• Safekeep uniforms and safety boots and coordinate ordering

• Knows the relevant KPIs for his or her target achievement

• Ensures the smooth cooperation between all interfaces

• Filing of all documents and scanning and archiving

Supports the warranty department

• Makes sure that all customer data are updated

• To submit warranty claims

• Take part in warranty disposal

• Ensures warranty documents are submitted on time and error free

• General administration of all warranty matters

Customer care with call centre and reception

• Liaise with call centre on customer requests

• Assist with CCR-S

• Assist with VOC scores and response rate

. Minimum 1 year admin or working experience .

• Follow up on feedback and requests for Service Assistant and Advisors

5 days’ work week (rotating off day either Saturday or Monday)

Afternoon shift (1500 – 0030),

Night shift (1800 – 0330)

This position is responsible for the Air Export operations and support internal department to meet customer satisfaction.

Job Description

-Coordinate with Customer Service and Warehouse on operation matters

-Process Shipping Document and execute AWBs

-Ensure accurate input of dimension, weight , rates and other data into system

-Perform check and verification of compliance for DG and Temperature Control cargo

-Send pre-alerts to overseas destination

-Monitor consol cut-off and cargo lodge in time for urgent shipment

Pre-Requisite of candidate:

-Must be PC-liberate and comfortable using or learning software

-Must be a Team Player and able to work independently

-Must be careful, meticulous and self motivated

-Must possess a sense of urgency and responsibility in work

-At least 1-2 years of working experience.

- training will be provided

-Prior work experience in this industry is not required, but will be advantageous if have

-Shift operation Job

Responsible for all aspects of Human Resources, Health & Safety for all the employees in Tuas. The person will also be responsible for the Administration of the Offices in Tuas. Will be the Point of Contact for all our employees in Tuas.

Key Responsibilities:

• Responsible for all HR activities Biz. Recruitment, On-boarding, Training, Compensation, Employee Grievances and Benefits for BCWs in Tuas as and when there is a need.

• Responsible for accurately and efficiently processing invoices, ensuring timely payments, and maintaining meticulous records.

• Admin activities such as ordering stationery, pantries, name card creation and others.

• Ensure accurate maintenance of BCWs’ employee database & Management of the TMS – through the HR Infotech & provide accurate details for Salary Processing.

• Responsible for overseeing and managing the company's security system, transportation operations, townhall & CSR activities.

• Support the management in overseeing the Health & Safety aspects of the work environment.

• Drive, coordinate and implement all Workplace Safety and Health Initiatives.

• Conduct regular WSH inspections and follow-up actions to ensure safety compliance.

• Produce Site Workplace Safety and Health Reports regularly.

• Ensure compliance of operations with Workplace Safety and Health regulations and statutory requirements

Skills & Qualification:

• Minimum of 1-2 years of experience in a Health & Safety role.

• No prior experience in Human Resources is required – on the job training will be provided.

• Experience managing Blue Collared workmen - right from hiring, retaining & managing the expectations of the employees would be an added advantage.

• Proficient in Microsoft Office.

• Familiar with the local labour, health and safety legislation.

. experience implementing Safety SOPs

ROLE & RESPONSIBILITIES:

Project site supervision, inspection, documentation, and coordination for architectural, interior fit-out works and landscape works for healthcare project

JOB DESCRIPTION:

· Supervise and inspect all construction works, including architectural, interior, facade, and landscape works, including interfacing with building services.

· Inspect and monitor the quality of architectural materials delivered to the site.

· Check and ensure all materials, construction, and/or installations are in accordance to approved specifications, drawings, samples, and method statements. To highlight to the Client/Consultants any deviations or non-compliant works carried out by the Contractor.

· Check and ensure works are carried out in a safe manner and in accordance to statutory requirements.

· Monitor project progress schedule and quality standards and ensure quality and timeline objectives are met.

· Keep and maintain proper and updated daily records of site progress and all works done, including records of tests, inspections, the status of work, safety, site diary, material and equipment on site, labor, dayworks, provisional quantities, etc. for easy retrieval and reference.

· Attend all site, progress technical coordination, and BIM meetings.

· Provide daily updates and weekly reports on the status and progress of the Contractor’s work, including potential problems, defects, and non-compliance.

· Coordinate with the Contractor and Employer’s direct vendors for furniture/equipment in the execution of affected works to ensure no implication to work progress.

· Perform other related duties as required by the Client/Consultants.

JOB REQUIREMENTS:

· Possess a Recognised Technician Diploma or ITC Certificate (Higher NITEC/NITEC) or relevant National Construction Certificate of Supervision (NCCS) in Architectural or its equivalent

· Must be accredited RTO by BCA/IES/ACES.

· Fully conversant with statutory regulations and requirements.

· Familiar with BCA CONQUAS, Quality Mark assessment and safety aspects for site supervision, quality control procedures, and BIM.

· Meticulous and detail-oriented in quality management and ensuring good workmanship.

· Responsible and proactive in resolving and managing site issues with good team spirit, communication & interpersonal skills.

· Minimum 5 years of relevant site experience in as a full-time RTO

· Experience in supervising architectural and interior design supervision of multi-storey buildings in Singapore with precast construction and possess good knowledge of architectural finishing works and relevant local construction codes and practices is an advantage.

· Previous site supervision experience in healthcare projects is an advantage.

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

We are seeking an experienced and detail-oriented Compliance Officer to join our team. This role is to support the Chief Compliance Officer in ensuring that the company complies with regulatory requirements as well as internal policies.

Job Responsibilities

1. Responsible for the implementation and enhancement of the Compliance framework within the company

2. Develop and update the Compliance policies and procedures e.g AML, Data Protection, Risk Management etc

3. Conduct screening and due diligence review on prospects and referral partners before onboarding

4. Conduct ongoing monitoring on existing clients

5. Conduct post transaction review to ensure adherence to regulations and internal policies

6. Track the CPD training hours of the licensed representatives and maintain the record keeping

7. Prepare and maintain the compliance reports for management and regulatory reporting

8. Assess the Outsourced Service Providers and administer the Outsourcing Register of Outsourced Service Providers

9. Handle compliance related queries from staff

Job Requirements

1. Bachelor’s degree, preferably in Business related fields

2. Minimum 3 years of compliance experience in the financial services or insurance industry

3. Self-motivated and driven, able to work independently

4. Meticulous, good analytical and problem solving skills

5. Good communication and interpersonal skills

6. Familiar with Financial Advisers Act (FAA) or Insurance Act or MAS Notices/Guidelines is preferred

7. Familiar with Balanced Scorecard (BSC) framework is an added advantage

5 days’ work week (rotating off day either Saturday or Monday)

Afternoon shift (1500 – 0030),

Night shift (1800 – 0330)

This position is responsible for the Air Export operations and support internal department to meet customer satisfaction.

Job Description

-Coordinate with Customer Service and Warehouse on operation matters

-Process Shipping Document and execute AWBs

-Ensure accurate input of dimension, weight , rates and other data into system

-Perform check and verification of compliance for DG and Temperature Control cargo

-Send pre-alerts to overseas destination

-Monitor consol cut-off and cargo lodge in time for urgent shipment

Pre-Requisite of candidate:

-Must be PC-liberate and comfortable using or learning software

-Must be a Team Player and able to work independently

-Must be careful, meticulous and self motivated

-Must possess a sense of urgency and responsibility in work

-At least 1-2 years of working experience.

- training will be provided

-Prior work experience in this industry is not required, but will be advantageous if have

-Shift operation Job

Key Responsibilities:

• Conduct research clearances for the research department against the research blackout list.
• Maintain greylists and blackout lists in the Personal Investment Policy (PIP) system.
• Process and review staff trade applications in compliance with internal policies.
• Address staff inquiries related to the Staff Trading Policy and Conflict Management Policy.
• Perform User Acceptance Testing (UAT) for enhancements or new implementations of the PIP system.

Requirements:

• Degree in Banking, Finance, or any related discipline.
• At least 2 years of hands-on experience in compliance operations within financial sector.
• Familiarity with compliance policies (e.g., staff trading, conflict management) is good to have.
• Meticulous attention to detail to ensure accuracy in data entry, as no marker-checker function is in place.
• Ability to learn quickly and adapt to system changes or new processes.
• Excellent organizational and time-management skills to handle fluctuating workloads effectively.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

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Mon to Fri 8.30am - 6pm

Job Scope

- Attend to customers’ inquiry

- Prepare and process Air Export booking request

- Arrange for collection of cargo at customers’ premise

- Provide booking confirmation and flight details to customers

- Mange customers’ expectations and complaints

- Correspond with overseas offices on shipment status and inquiries

- Verify invoices from vendor

- Prepare customers’ report

Requirement

- Must be familiar with Microsoft Word and Excel

- Must be able to work independently

- Must be able to converse in English for handling English speaking clients through email and phone

- Must possess a sense of urgency and responsibility in work

- Outgoing personality

- Willing to learn with good attitude

- Prior work experience in this industry is not required, but will be at advantage

- Training will be provided