The A*STAR Institute for Human Development and Potential (A*STAR IHDP) focuses on research that aims to improve and impact the health and wellbeing of Singaporeans across the life course.

Job Description:

We are seeking for a highly motivated individual to take on the functional role that combines data management and data science skills for OMOP data curation & data analytics of Integrative Adolescence Research Programme (IARP).

Job Responsibilities:

• Implementation of OHDSI OMOP framework across the national strategic research datasets such as the Integrative Adolescence Research Programme (IARP).
• Develop and implement data management strategies for standard Common Data Model, vocabulary/ontology, mapping tools, methods and documentation (HDR UK CaRROT mapper).
• Develop and implement proactive quality control audits/quality management plans across datasets to ensure data mapping accuracies and completeness.
• Perform advanced analytics atop the OMOP Common Data Model for population-level analyses and data visualizations

Job Requirements:

• A Bachelor/Master Degree in Public Health, Data Science, Statistics, Computer Science, Artificial Intelligence or related field.
• Good programming skills (Python, R).
• Knowledge/experience on OHDSI OMOP framework and regulatory data submissions.
• Good team player and communication skills for collaborative research.
• 0 to 3 years' experience.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Duration: 1 year contract

Location: Novena

Responsibilities

• Assist the team in working with various departments to handle office administration matters such as warrant cards, security passes, fixed assets, user trainings, etc.
• Guided by the Office Management team, the contract staff may assist to review and streamline current workflow and conduct system user acceptance tests to enhance our system functions.

Requirements

• Degree in Business or equivalent
• Previous Administrative Experience of 1-3 years in the public sector is preferred
• Strong written and verbal communication skills
• Proficiency in office software such as Microsoft Office (Word, Excel, PowerPoint)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Bank Officer to join their team
• This will start off as a 5-month contract role

The Job

• Ensure smooth and efficient handling of documentation and data entry to support the completion of customer onboarding process.
• Track daily sales applications and closures, generating reports for managerial review.
• Conduct screening checks and ensure processes are compliant with Group’s standards and control.
• Deliver overall administrative assistance to support operational efficiency.

The Talent

• Minimally 2-3 years’ experience in a support role.
• Proactive, energetic and meticulous. Able to work independently in a fast-paced environment
• Perform well under pressure
• Proficient with MS Office (i.e. Word, Excel etc).

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Bank Officer
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

• Salary: $4000 to $5000
• Working hours: Monday to Saturday, 44hrs a week
• Location: Seletar North Link (Punggol MRT)

Job Summary: As the main contractor’s Safety Officer, you will report to the Project Manager and be responsible for maintaining a safe and compliant construction site. Your duties include developing and enforcing safety protocols, conducting regular inspections, facilitating training programs, and fostering a culture of safety among all personnel. You will also liaise with regulatory bodies to ensure compliance with Singapore’s Workplace Safety and Health (WSH) regulations and best practices.

Key Responsibilities:

1. Site Inspections: Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.
2. Risk Management: Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.
3. Training and Education: Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).
4. Incident Management: Investigate accidents and near-misses to determine causes, recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.
5. Safety Protocols: As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM), to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.
6. Emergency Preparedness: Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.
7. Documentation and Reporting: Maintain accurate records of safety inspections, safety training
   sessions, incident reports, and risk assessments. Prepare monthly safety performance reports.
8. Communication: Act as a point of contact for safety-related concerns, facilitating clear
   communication between management and workers to promote a culture of safety.

Responsibilities:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.
• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.
• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.
• Excellent knowledge of construction site safety practices and legal requirements.
• Ability to work outdoors in varying weather conditions.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Duration: 12 months Contract

Location: Toa Payoh

Working hours: Mon - Fri (830am - 6pm)

Responsibilities

• Assist in developing and reviewing strategies to improve engagement and re-engagement modalities. Support email marketing operations, including the coordination, creation, dissemination, and analysis of monthly newsletters.
• Identify media, engagement, and re-engagement opportunities for amplification. Develop press releases, pitch stories to media, manage media on-site at events, and work on paid advertorials.
• Conceptualize and implement a series of roadshows across Singapore for engagement initiatives. Responsibilities include venue selection, logistics coordination, content creation, on-site management, presenting at roadshows, and facilitating discussions with participants.
• Champion data-driven marketing insights by conducting performance analysis and developing strategic recommendations through the use of digital marketing analytics. Compile online and offline marketing data, present monthly reports to evaluate efforts and measure effectiveness, and work closely with content and marketing teams to monitor live campaigns, ads, and organic content.
• Leverage analytics and social listening tools to measure campaign effectiveness, strengthen engagement and re-engagement strategies, and provide insights into trends and interests through an online lens.
• Provide additional support for ongoing tasks as required.

Requirements

• Degree
• 5 years of relevant experience in communications or equivalent
• Proven knowledge and experience in in multi-channel communications including mainstream media, social media, traditional and digital media platforms
• Familiar with social media and/ or email marketing. Understanding of other digital marketing practices and platforms (eg. SEO, SEM, web analytics, Google Analytics etc.) is a plus.
• Have strong analytical skills and data-driven thinking. Comfortable dealing with statistics.
• Good writing and communication skills.
• Possess a macro perspective of issues and an eye for detail.
• Able to adapt well and thrive in a dynamic environment.
• Be a team player who is effective, resourceful and takes the initiative in work.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10446

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• East (Company Transport Provided)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

- 1 year renewable contract

- Up to 3,000 + PB

- Monday to Friday: 9am – 6.30pm

- Novena

Responsibilities:

• Deliver Quality Assurance objectives by conducting regular call reviews and highlight any potential risk to management.
• Review 15 of closed sales calls per day for General Insurance Team.
• Backup for Auto Insurance for Call Review purposes.
• Promptly report any calls detected with potential quality issues (e.g. misrepresentation, fraudulent) to Management.
• Prepare, track and send Quality Assurance related reports to UOB management and team. (NMD, Service Quality Monthly, Penalty Points Table)
• Keep track on all the status of Quality Assurance Cases from beginning to end process and provide update to management on a timely manner.
• Weekly meeting with management to discuss on discrepancies and solutions for further improvements.
• Other ad-hoc duties as assigned by supervisor

Period:

• 1 Year Renewable Contract

Location:

• Novena

Working Hours:

• Monday – Friday (9.00am – 6.30pm)

Salary:

• Up to 3,000 + PB

Requirements:

• Good to have BCP and PGI Certificates.
• Preferably have quality assurance experience and insurance products knowledge.
• Meticulous and responsible team player.
• Proficient in Microsoft Office.
• Able to multi-task.
• Fast Learner and willing to learn on multiple Insurance Products.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
3 Shenton Way, Shenton House, #19-01 Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

We are seeking a highly motivated and skilled Research Officer to join our team. The successful candidate will be responsible for implementing and optimizing algorithms for the generation of synthetic RNAs. This role involves a strong emphasis on computational biology, algorithm development, and the application of machine learning techniques to simulate RNA sequences and structures.

Key Responsibilities:

• Develop, implement, and optimize algorithms for generating synthetic RNA sequences with specific properties.
• Collaborate with cross-functional teams to integrate these algorithms into our synthetic biology platform.
• Analyze large datasets to validate the accuracy and efficiency of generated synthetic RNAs.
• Work closely with experimental biologists to design in silico RNA sequences that can be tested in the lab.
• Contribute to the development of software tools that assist in the design and simulation of synthetic RNAs.
• Stay updated with the latest research and technological advancements in the field of RNA biology and synthetic biology.
• Document research findings and present them at internal meetings and external conferences.

Requirements:

• A Master or Bachelor degree in Computational Biology, Bioinformatics, Synthetic Biology, Computer Science, Statistics, or a related field.
• Strong programming skills in languages such as Python, R, or C++.
• Experience with RNA sequence analysis, algorithm development, or machine learning is preferred.
• Familiarity with RNA secondary structure prediction and synthetic biology principles is a plus.
• Ability to work independently as well as collaboratively in a multidisciplinary research environment.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills, both written and verbal.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

We are expanding our laboratory unit at the Pediatric Brain Tumor Research Office, SingHealth Duke-NUS Academic Medical Center. This is a Research Officer position. You will be working on molecular and cellular characterization of genes and biochemical/functional experiments related to translational aspects of human carcinogenesis, as well as mouse models.

Requirements:

- Bachelor of Science with Honors.
- Technical competence in a broad set of laboratory skills.
- Laboratory experience in molecular biological and cell culture techniques will be required.
- Experience in handling experiment with laboratory mice.
- Fluent in both written and spoken English.
- Ability to work independently, a good team player with good communication skills and dedication to the job.
- Conscientious, well organized and efficient in work management.
- Basic skills in computing and statistics analyses.

You are expected to work in a very friendly laboratory environment, with great learning opportunities, and mentorship from a clinician-scientist. Motivated individuals with good academic performance are encouraged to apply.

Responsibilities:
• To procure materials or tools raised in the Material Requisition (MR) Form.
• Source quotation for products feedback to the Contracts Department for evaluation and approval (if required).
• Keep record of all materials purchased for all projects in terms of supplier, quantities, rate & etc.
• Assist in budgetary & cost control.
• Review all delivery Orders from site.
• Maintain plant and machinery rental list and repair record.
• Tracking of diesel consumption for all projects.
• Maintain and update Company's preferred list of suppliers & sub-contractors.
• Monitor and assist in Asset/Inventory management.
• Evaluate and maintain approved list of suppliers.
• Obtain MSDS for chemical procured and submit to WSHO for updating.
• Obtain Green Mark Certificate for Green Mark Material from suppliers
• Any duties to be assigned from time to time.

Requirements:
• Nitec / Diploma in Procurement, Quantity Surveying, Civil Engineering
• 2 to 3 years of procurement or purchasing experience in construction firm preferred
• Candidate without relevant procurement experience but have a keen interest to learn are encouraged to apply
• Positive work attitude and high level of integrity is essential
• Able to work independently as well as in a team

Please submit your resume in MS Word format to [email protected]

Please remember to include your
1) Recent photo
2) Current salary & Expected salary
3) Notice period

UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent
#11-74 WCEGA Tower
Singapore 658065
www.united-personnel.com

EA Licence No.: 05C5278
Registration No.: R1103477

(We regret that only shortlisted candidates would be notified)

Responsibilities:

• Process vendor invoices and prepare bank transactions for accounts payable.
• Assist with client billing and accounts receivable tasks, including preparing statements, recording collections, and following up.
• Help prepare GST schedules, audit schedules, and financial reports.
• Handle monthly journal entries and maintain the fixed assets register.
• Manage and reconcile intercompany transactions and balances.
• Coordinate with internal and external parties to ensure smooth operations.
• Support daily accounting tasks as needed.

Working Locations: Bukit Batok

Completion Bonus provided

Wecruit Pte Ltd | 20C0270

Tew Jie Wei | R22106822

• Work Location: Changi Naval Base, Project Office at Geylang area
• Working days: 5.5 days 8am to 5pm, Alt Sat Full Day
• Salary: $2500 to $3500 (depends on experience)

Requirements

• Candidates possess at least a Diploma in Logistics/Supply Chain Management/Construction management/ Transportations or equivalent.
• At least 2 years of fleet management or transportation management experiences, preferably from construction/civil engineering industry.

Job scope

• Tracking and submission of documentation related to material movement (P.O / D.O).
• Update reports on inventory and highlight any discrepancies.
• Verify purchases and storage of inventory.
• Facilitate enquiries with regards to office, equipment and inventory.
• Allocate and direct manpower according to fleet schedule.
• Submission and approval of personnel for clearance matters.
• Generation and verification of temporary passes.
• Ensure timely and accurate submissions of various documents.
• Any other ad-hoc tasks as instructed by Logistics Manager.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Oversee procurement processes for projects, ensuring cost-effectiveness and adherence to standards.
• Assess alternatives based on cost, quality, durability, and environmental impact.
• Source, purchase, and negotiate terms to ensure timely delivery.
• Issue and manage purchase orders, maintain cost databases, and generate procurement reports.
• Collaborate with logistics, service providers, and project teams to ensure smooth material flow.
• Organize and maintain project-related documents like contracts and reports.
• Schedule meetings, prepare agendas, and record minutes.
• Process invoices, track vendor payments, and maintain expense records.
• Act as a contact point for internal teams, clients, subcontractors, and suppliers.

Requirements:

• Minimum Diploma in any fields
• Minimum 1-2 years of purchasing experience in construction industry
• Proficient in Microsoft Office (Words and Excel)
• Good Communication, negotiation, problem solving and sourcing skills
• Project admin experience in a plus point

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Safety Health Environmental Control Officer – YK

☑ Basic $ 4000 - $ 6500

☑ Permanent role + High Variable Bonus.

☑ 5 Days (Mon – Fri: 8.00pm – 5.30pm / 8.30am – 6pm)

☑ East Area

☑ Semicon Construction

Responsibilities

• Maintain a Site Safety Management System to manage risks and reduce accidents.
• Oversee safety, health, and environmental programs and ensure regulatory compliance.
• Conduct safety training and inspections for staff and subcontractors.
• Prepare safety reports, audits, and assist with safety certifications.
• Collaborate with safety teams and stay updated on industry best practices.

Job Requirements:

• Diploma in Environment, Health and Safety Management or related field.
• 1-3 years’ experience as WSHO in construction safety.
• Registered WSH Officer with MOM.
• Chinese language proficiency is a must to liaise with China stakeholders.

Interested applicants are welcome to apply or send your updated resume to [email protected]

Only shortlisted candidate will be notified

Kam Soo Leng, Yvette

Registration: R22107492

Duties and Responsibilities

Education and Experience:

• Diploma or degree in Human Resource Management, Business Administration, or related fields
• At least 2 years of relevant working experience in HR administration and payroll processing
• Proficiency in MS Office applications, Success Factors or other HRIS, and payroll software
• Adaptable and capable of handling multiple tasks in a fast-paced environment
• Excellent communication and people skills
• Team player, able to work under pressure in a fast -paced environment
• Ensure accurate and timely computations of overtime, leave, and payroll adjustments while maintaining strict confidentiality
• Good understanding of Singapore labour laws and payroll regulations
• Organised with exceptional attention to detail
• Fresh graduates may be considered.

This position includes, but is not limited to, the following essential functions:

Responsibilities:

• Manage end-to-end payroll processes, including salary computation, statutory submissions, and payslip generation
• Address and resolve payroll-related queries with a discreet approach
• Support HR onboarding processes, including offer letters, contracts, and new hire documentation
• Assist with HR projects, adapting quickly to changing priorities and evolving needs
• Ensure adherence to HR policies, procedures, and Singapore labour laws.
• Prepare HR reports, payroll summaries, and statutory filings with precision and confidentiality.
• Maintain a high level of professionalism, always safeguarding sensitive employee information
• Support in other ad hoc tasks as assigned by HR Director.

Candidates on short notice advantageous.

Other Responsibilities:

• All staff are required to manage effective personal development as part of the Company’s commitment to invest in staff as the key resource in the organization.
• All Staff must ensure that they meet their statutory responsibilities with regards to Health and Safety, Equal Opportunities and other relevant legislation, and should conform to professional and ethical requirements.

Others

• Hold a current Enhanced Criminal Records Bureau Disclosure or equivalent for countries lived in outside of the UK.
• Compliance with visa requirements for working in Singapore.
• A commitment to safeguarding and promoting the welfare of all pupils and the willingness to undertake appropriate child protection training when required.

Safeguarding

At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils where we embrace all race, abilities, religions, genders, and cultures.

All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years.

We welcome applications from suitable qualified persons from all diverse backgrounds.
Please note, only shortlisted candidates will be contacted.

To apply to the role please click https://careers.nordangliaeducation.com/job-invite/4493/

Key Responsibilities

• Provide support for software and hardware installation/troubleshooting to ensure smooth operation for SSS end users.
• Coordinate with the SATS Vendor, SMITH, for any IT-related hardware or software issues.
• Interpret basic system diagrams to assist with troubleshooting and planning for network setups and equipment configurations.
• Assist in troubleshooting electrical, network, and mechanical issues as needed.
• Register and update new and existing Win2K IDs for Ground-star/GOPS.
• Collaborate with the OPS Tech Team to assist with projects, tasks, and other assignments as needed.
• Offer Level 1 support for both existing and new systems, handling initial troubleshooting and resolving basic issues before escalating to the Development Team.
• Work closely with the Ops Logistics Support team to maintain records for hardware and IT systems, ensure timely renewals of maintenance contracts, and ensure vendor compliance.
• Provide hands-on technical support to resolve system malfunctions.

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Responsibilities

1. Mosque Annual Action Plan

- Assist in planning, budgeting, implementation and reviewing of Annual Action Plan for the unit

- Coordinate family development/social development programmes approved by the Board.

- Report to the Board on these programmes

2) Application for Zakat/ other Assistance

- Conduct the daily walk-in interviews for zakat assistance.

- Make & submit appropriate recommendations for new walk-in & review cases to Muis and/or other agencies by end of month.

- Manage mosque’s fidyah disbursement on quarterly basis to deserving poor & needy families.

- Develop and implement the Individual Client Plan (ICP) for the needy families, based on feedback by befrienders.

- Attend monthly SDO meetings and/or case conferences within the cluster (initiated by Muis’ MO team).

- Supporting role for Cluster-based programmes for poor and needy families.

- Liaise with relevant external organisations regarding welfare of low-income families (cluster-based)

3) Befrienders’ Management

- Monitor Befrienders home visits (intake assessment/ follow-ups).

- New in-take for Befrienders.

- Collate and submit claims for befrienders’ allowance to Muis MO team.

Supporting Roles

1) Volunteers/Donors Management (Ambassador)

- Develop & maintain volunteer & donor management system

- Run mosque volunteers and donors recruitment drive

- Engage and inspire mosque volunteers and donors

2) Community Engagement

- Assist on Mosque Islamic Events, sending invites to neighbouring on the event

calendar.

- Home Visit to Jemaah in Hospital or Home

- Empowered Volunteers on Mosque Events

3) Perform any duty assigned by HOD

Requirements

1. Minimum Diploma in Social Services or related
2. At least 1 year of relevant work experience
3. Effectively bilingual in Malay and English
4. Proficient in Microsoft Office
5. Dedicated and responsible in working with the needy and their family members
6. Possess good interpersonal and communication skills
7. Able to do planning and implement programmes
8. Able to work during weeknights, weekends or Public Holidays when required

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

1. Minimum 5 years of experience in the supervision of structural & architectural works. Experience in commercial and / or institutional projects will be an advantage

2. Relevant experience in RC footings, RC works and structural steel works.

3. Relevant experience in architectural building works, ID finishing fit out works and coordination.

4. Must be fully conversant with Building Control Act and Regulations.

Possession of a valid practicing certificate from ACES/IES for RTO or relevant Diploma in Building / NCCS Certification / JAC Accredited

Responsibilities

• Greet and meet every customers in the most friendly manner
• Act as first point of telephone contact for customer support requests
• Obtain precise customer personal particulars, vehicle registration, car ownership (raise change management form for amendment / update)
• Ensure all inbound/ outbound calls, including customer compliments and complaints logged in CRM system are defined
• Log complete and accurate data within the call logging tool (CRM) and booking appointment (date/time) for all 3 service centres & ensure mobility service are offered to customer at all time
• Provide technical call screening and assign call to the appropriate delivery method (CSA) and payment type
• Optimise available workshop capacities by effectively assigning work/ cars to each service centres
• Provide customer with call number for follow-up and set customer expectations on the next steps in the service delivery process
• Assist in special product campaign or promotions
• Arrange for airport service, pickup and delivery for customers
• Assist schedule customers for professional car care services
• To ensure daily service level achievement, monitor customers waiting time, look out for body language etc.
• Assist in generating daily, weekly and monthly reports as and when required
• Hand over vehicle to customers with basic work explanation.

Requirements

• Minimum O Levels
• Able to work under pressure and fast-pace environment
• Minimum 2 years in Customer Service industry / Call Centre support
• Good Customer Service skill and Communication skill
• Basic (OT payable) + 1 month AWS, 2 positions available
• 2 working hours:
• 1) 5.25 days (Alter Saturday), Monday Friday : 7.45am 5.15pm , Alternate Saturday: 8.00am 11.00am
• 2) 5 days work week (shift on schedule), 1st shift ( 8.00am 17.30pm), 2nd shift (9.30am 7.00pm)
• Job Reference: L859X46V

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann