Summary:

The Customer Journey & Growth Program Manager is a strategic role combining expertise in customer experience, M&A, franchise management, and new business development. The role emphasizes operational excellence, regional market knowledge, and ERP project implementation to drive growth and enhance customer journeys across the brand portfolio. This position also requires financial and audit expertise to ensure operational and strategic decisions are data-driven and sustainable.

Key Responsibilities:

Customer Journey and Experience Management

- Design and optimize customer journeys across multiple brands, ensuring exceptional experiences at all touchpoints.

- Collaborate with marketing, operations, and technology teams to implement customer-centric initiatives.

- Analyze data to track and improve customer satisfaction, loyalty, and retention.

Mergers & Acquisitions (M&A) and Franchise Management

- Support M&A activities by conducting financial analysis and assessing customer and operational synergies.

- Develop and oversee franchise management strategies, ensuring consistent brand compliance and performance.

- Build relationships with franchisees to support their operational and customer journey improvements.

New Business Development and Market Expansion

- Identify and pursue growth opportunities in the SEA market.

- Lead new concept launches and market entry strategies to strengthen the brand portfolio.

- Conduct market research to understand trends, consumer behavior, and opportunities in the F&B industry.

ERP and Project Management

- Oversee ERP implementation to streamline processes and enhance operational efficiency.

- Manage cross-functional projects with clear objectives, timelines, and KPIs.

- Ensure alignment of all projects with the company’s strategic goals and growth objectives.

Financial and Audit Expertise

- Leverage ACCA certification and audit experience to ensure financial accuracy and compliance in projects and operations.

- Conduct regular audits and financial analyses to identify risks and opportunities for cost optimization.

- Collaborate with finance teams to align customer journey projects with budgeting and financial targets.

Regional Expertise and Communication

- Utilize knowledge of the SEA market to inform localized strategies and initiatives.

- Build strong networks in the region to stay ahead of market trends and opportunities.

- Communicate effectively in English, Malay, and Chinese to engage diverse stakeholders and audiences.

Qualifications:

- ACCA professional certification with a minimum of 5 years of audit experience, preferably in the F&B or retail industry.

- Proven experience in customer experience, M&A, franchise management, or new business development.

- Strong knowledge of the SEA market with demonstrated success in driving growth and market expansion.

- Hands-on experience in ERP project implementation.

- Fluency in spoken and written English, Malay, and Chinese.

Key Competencies:

- Strong financial acumen and attention to detail.

- Strategic thinker with the ability to align customer experience with business goals.

- Exceptional project management skills, with the ability to lead cross-functional teams.

- Excellent interpersonal and communication skills, adaptable to diverse cultures and stakeholders.

- Entrepreneurial mindset with a focus on innovation and growth.

• Develop comprehensive project management plan including scheduling, resource planning, capacity planning and ensure quality assurance.

• Manage project related tasks to achieve the project objectives on time and within the cost target by strictly enforcing quality, safety and customer satisfaction throughout the entire duration of the project.

• Assure effective project management, smooth and timely communication with all parties involved, in particular with the representatives of the customer.

• Sell variation orders to reach financial objectives.

• Provide regular project management reports for Work In Progress (WIP) review.

• Follow the process oriented Project Management from award until handover including all statutory requirement and deliverables.

• Ensure compliance to Schindler Organizational Norms, policies, procedures and requirement of the processes and quality hold points defined in the work instructions (WI).

• Sign off as defined in ON 17100 for projects, execute all contractual terms to continuously protecting Schindler's financial entitlement.

• Lead the project team and assign adequate authorities and responsibilities.

• Attract, retain and develop employees to meet project needs.

Reporting to Contracts & Compliance (HOD), the C&C Senior Executive/ Assistant Manager is responsible for Contracts Review, Negotiation, and Compliance matters in the Research Division.

Main Responsibilities:

1. Oversee and Manage C&C unit

• Track and manage legal agreements, and maintain legal agreement database,
• Facilitate the negotiation and execution of legal agreements,
• Provide support to facilitate the training and guiding of staff on compliance (HBRA & PDPA),
• Act as check points for compliance (HBRA, PDPA) requirements by sighting compliance related approval documentation where necessary,
• Provide guidance to C&C unit junior staff,
• Improve contracts review workflow,
• Coordinate with CTE-CTO and LCDG (other contract teams in NCCS)
• Update and manage C&C policy.

2. Intellectual Property (IP) Management & Revenue

• Coordinate with SingHealth Intellectual Property (SHIP) unit for paperwork involving IP filing
• Track and monitor revenue from commercialised IP agreements.

3. Research Admin

• Broadcasting research related events to the research community on campus; provides administrative support for research events hosted by NCCS,
• Support HBRA and PDPA compliance matters (e.g. broadcast updates to NCCS stakeholders),
• Organise, coordinate and collate Research Metrics Info for submission to Office of Research, SingHealth (translational funding, IP and licensing indicatros)
• Support with KPIs collation for NMRC Centre Grant

Requirements:

• Bachelor of Science degree with a keen interest in contracts review, compliance & governance, and research administration.
• Must possess a flair for writing and a good command of English to handle minutes and draft policy papers/ presentation slides
• Excellent oral and presentation skills for effective communication with PIs, clinicians & peers in other departments
• Must be IT savvy and able to navigate through standard software applications and databases
• Familiar with HBRA and PDPA regulations
• Experience in reviewing contracts
• Must be meticulous and have good organisational skills to create / maintain detailed records.
• Independent worker with a strong sense of initiative

The candidate will be part of MHC Project Management Office & Business Solutions and will be assigned to lead business requirement gathering in various projects or system enhancements. This is a hands-on role which requires understanding of Insurance & Healthcare process and system, strong analytical skills and a high level of accuracy when defining business specifications

Key Responsibilities:

• Liaise with end users to produce/refine business specifications (Business Requirement Document)
• Liaise with Sales, Operations, Finance, and IT teams to ensure accurate functional coverage
• Define and produce testing plan and provide guidance in user acceptance testing (UAT)
• Manage and escalate risks and issues to management (Issues, Risks & Action Management)

Competencies:

• Business oriented with a clear focus on results and deliveries
• Strong business acumen; keen to understand and quick to identify risks and opportunities.
• Be creative, innovative, pro-active, and convincing in terms of finding solutions
• Strong communication and presentation skills both verbal and written.
• Experiences in operations or IT project environment.

Requirements:

• Good knowledge in Apps, Webs, and mobile technology (prefer but not mandate)
• Degree in Information System, Computer Science, or professional certificates in relevant fields
• At least 3 years of working experiences in related fields
• Prefer with insurance, TPA or healthcare background

Responsibilities:

• Manage a portfolio of clients, ensuring compliance with tax regulations and providing expert tax advisory services.
• Review and offer recommendations on client agreements or documents to ensure compliance and mitigate risks.
• Identify and assess cross-business opportunities for business development while overseeing tax engagements.
• Evaluate clients' portfolios, offering recommendations and solutions to align with target revenue goals.
• Collaborate with staff, peers, and partners to deliver comprehensive tax advisory services to multinational clients across various industries in Singapore and globally.
• Lead and oversee all tax-related engagements and processes.
• Mentor, train, and develop junior staff members.
• Build and maintain strong relationships with clients, networks, teams, and other service areas.
• Participate in ad hoc projects and tasks as needed by the Partner(s).

Requirements:

• Bachelor’s degree in Accountancy, Finance, or a related discipline, preferably with an SCTP-recognized professional qualification.
• At least 6 years of relevant experience, ideally within a professional services or accounting firm.
• Strong knowledge of Singapore Tax guidelines.
• Excellent project management, leadership, and analytical abilities.
• Effective communication skills, with the ability to engage at all levels.
• Team-oriented, motivated, and committed to career growth and development.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

Senior Manager, Plans & Development is responsible for the sensing making of MINDS' strategic and operational environment. S/He plans, implements and reviews MINDS' medium to long term plans & initiatives. S/He is also conscientious in ascertaining and assessing relevant strategic and operational matters that might impact MINDS' business model, modus operandi and strategies, Mission and Vision.

S/He is required to conduct strategic reviews/analysis, study into areas of organisation development, and think tank pieces that will help to reframe and transform the organisation for the future.

S/He may work in various settings within MINDS that pertain directly or indirectly to the organisation's strategic and management planning processes. These could range from Workplan Seminars, Workplan Retreats, Board Meetings, Partnership Engagements, Focus Group Discussions and Senior Management Meetings.

S/He should be proactive, forward looking, conversant in systems thinking and sensitive to the strategic needs of the organisation. S/He should possess strong inter-personal communication and problem-solving skills.

Strategic Planning

• To conduct regular horizon scanning on relevant strategic and operational matters• To plan, conduct and manage FGDs (if needed) and other sensing mechanisms to gain insights, opinions and impressions of MINDS effectiveness in executing its mission
• To sense-make from the data points collected to assess the potential implications and impacts on MINDS, which are to be presented to MINDS senior management team on a regular tempo, annually• To identify key issues and potential ‘Black Swans' from the horizon scanning that could impact MINDS' Vision, Mission, Business Model and Strategic Thrusts
• Undertake evidence-based trials, experiments and projects relevant and when deem necessary for strategic planning
• Conduct research study in various areas of the organisation development (e.g. Knowledge Management, Change Management and etc.)
• Conduct strategic reviews/analysis on the effectiveness of policies and programmes for the organisation (e.g. Data collection, ERM and etc.)
• Produce Think Tank Research pieces that reframes and transform the strategic thinking for the organisation (e.g. Inclusive Living for PWIDs, Independent Living for PWIDs, Funding Models from Care to Development)

Strategic Partnership

• Liaise and collaborate with external agencies as appropriate on strategic matters to raise the standard of service delivery to clients and improve the quality of their lives

Organisation Excellence

• Study and Review into the bimonthly MINDS Monitoring Dashboard to be presented to SMM and Board
• Assist in the development and approval of MINDS Monitoring Dashboard using Data Analytics
• Review and Present MINDS Monitoring Dashboard using Data Analytics to SMM and Board

Culture Building & Planning Cycle

• To design, plan and execute MINDS' Annual Workplan Seminar

• To assist in the design, planning, execution and if needed facilitation of MINDS' management retreats

• Demonstrated experience and skills in strategic planning; analysing, framing, reframing, systems thinking, wide span of perspective, and grounded in options generation

• A minimum of 5 years' experience in strategic planning, risk management and Occupational Health and Safety, or quality improvement

• A relevant degree qualification and/or postgraduate qualification and/or in a related field of expertise

• High level of written and oral communication skills with the ability to communicate with a range of stakeholders

Strategic Business Development

• Identify and capitalize on growth opportunities within the advanced manufacturing sector to support business expansion.
• Conduct comprehensive market research to analyze industry trends, workforce skill demands, and gaps in the talent pool.
• Design and execute strategic initiatives to enhance business growth and drive the adoption of training programs.

Client Relationship Management

• Build and maintain strong relationships with key stakeholders, including manufacturing firms, industry associations, and training providers.
• Serve as the primary liaison for clients, addressing inquiries, resolving concerns, and ensuring a positive client experience.

Training Program Development

• Collaborate with Institutes of Higher Learning (IHLs) and industry training providers to develop tailored training solutions that align with client needs.
• Evaluate and update training program content to ensure relevance, alignment with industry standards, and adaptability to emerging trends.
• Monitor the performance of training programs, gather client feedback, and implement continuous improvements.

Qualifications and Requirements

• Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.
• A minimum of 3–4 years of experience in business development, marketing, or related roles within advanced manufacturing or industrial training sectors.
• Proven analytical skills with the ability to interpret market trends and derive actionable insights.
• Exceptional communication, negotiation, and relationship management skills.
• A proactive and results-oriented mindset with the ability to work collaboratively in a team and engage effectively with industry professionals.

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Pasir Panjang

Working hours: Monday - Thursday: 8.30am – 6.00pm, Friday: 8.30am – 5.30pm

Salary: up to $3,450 per month

Contract duration: 7 months

Job descriptions:

• Assessment of Data Breach Notification cases and submission of the reports
• Administrative support (e.g. logging of cases in system) for Data Breach Notification Cases
• Assist in preparation of case and complaints data for monthly and ad-hoc management reports
• Assist in ongoing GenAI Project (implementation of GenAI tool for case assessment and Investigation Report Summarization)

Job requirements:

• Only Singaporean.
• Minimum Degree in any related discipline.
• Preferably with experience in report writing.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See

R23114253

BGC Group Pte Ltd (Outsourcing )

EA 05C3053

Operations Manager in SuperMarket

Operations Manager Responsibilities

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• All Races welcome,

Responsibilities

• Highly adept in performing within high-pressure and deadline-driven environments, driving full sales lifecycles with focus on territory expansion.
• Analyze, review and identify customers' security concern and gaps, or overall security status
• Proactive to contact newly identified customers and to hunt for new leads
• Promote and determine security system solutions to new and existing customers' base and to upsell services and products
• Negotiating the terms of an agreement and closing sales
• Make sales presentations and site assessments
• Design and configure system solutions
• Prepare price proposals
• Partnership management (Vendors and Sub-contractors) and collaboration
• Monitoring sales results, trends and key performance indicators (KPI) for achieving annual sales targets determined by management
• Regional and/or international traveling may be required

Requirements

• Qualifications in Security Systems Engineering/Engineering preferred
• 2-3 years sales experience providing security systems solutions (CCTV, Door Access, Public Address etc.) or system integration solutions
• Self-motivated, highly-driven and results-oriented
• Proven track record of sales achievements and networks
• A high level of presentation skills
• Ability to work independently on most aspects of project tendering
• Able to coordinate projects between the customer and project manager
• Strong customer relationship skills
• Demonstrate initiative and creativity by originating, anticipating and implementing new ideas
• Strong problem-solving skills, ability to understand and identify key strategic issues
• Team player and a natural networker
• Candidates with more years of experience shall be considered for Sales Manager role

Remuneration package includes salary, allowances and sales commissions.

Scale Insights is a SaaS company that helps brand owners scale their business on the Amazon marketplace by automating their advertising campaigns using rule-based algorithms.

As an Account Manager, you will be the key link between our clients and internal teams, ensuring customer satisfaction and long-term success. You will manage client relationships, identify opportunities for growth, and ensure the smooth delivery of our products and services.

Key Responsibilities:

1. Client Relationship Management:

• Serve as the primary point of contact for a portfolio of clients.
• Develop and maintain strong, long-lasting client relationships.
• Conduct regular check-ins and reviews to ensure client satisfaction.

2. Account Growth and Sales:

• Identify opportunities to upsell or cross-sell additional products/services.
• Collaborate with sales and marketing teams to achieve revenue targets.
• Prepare and deliver client presentations, proposals, and reports.

3. Coordination and Communication:

• Liaise between clients and internal teams to ensure successful delivery of solutions.
• Communicate client requirements and feedback to the relevant teams.
• Ensure prompt resolution of client issues and concerns.

4. Performance Monitoring and Reporting:

• Track account performance and key metrics.
• Provide regular updates to clients and internal stakeholders.
• Analyze client data to identify trends and recommend improvements.

5. Strategic Planning:

• Develop account plans tailored to client needs and business goals.
• Monitor industry trends and client-specific challenges to anticipate needs.
• Support the onboarding of new clients to ensure a seamless experience.

Job Requirement

• Relevant work experience in account management, project leadership or technology consulting. SaaS experiences a benefit.
• Strong consulting skills and validated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
• Excellent communication skills to articulate technical issues to diverse audiences.
• Ability to manage multiple accounts and prioritize tasks effectively.
• Proven track record of highly professional customer service in a fast paced, dynamic environment.
• Analytical mindset with problem-solving abilities.
• Proficiency in CRM software.

Do drop us your CV @ [email protected] .Only successful candidates will be notified to proceed to the next round.

The Hotel General Manager is responsible for the overall management and strategic direction of the hotel. This includes ensuring the highest standards of customer service, optimizing hotel operations, maximizing profitability, and ensuring a positive guest experience. The General Manager will lead a team of department heads and staff to achieve the hotel's business goals.

Key Responsibilities:

Operational Management:

• Oversee daily operations of the hotel, including front office, housekeeping, food and beverage, maintenance, and security.
• Ensure compliance with all health and safety regulations.
• Implement and monitor standard operating procedures (SOPs).

Financial Management:

• Review and manage the hotel's budget, including revenue and expenditure forecasts.
• Monitor financial performance and implement cost-saving measures.
• Oversee financial reporting, including monthly P&L statements.

Guest Experience:

• Ensure the highest level of guest satisfaction and address guest complaints and feedback promptly.
• Develop and implement strategies to enhance the guest experience.
• Monitor online reviews and feedback platforms to maintain a positive online reputation.

Human Resources:

• Conduct performance evaluations and implement employee development programs.
• Foster a positive work environment and promote teamwork and employee engagement.

Sales and Marketing:

• Develop and implement sales and marketing strategies to increase hotel occupancy and revenue.
• Establish and maintain relationships with corporate clients, travel agencies, and other key stakeholders.
• Oversee the hotel's branding and promotional activities.

Strategic Planning:

• Develop and implement long-term strategic plans for the hotel.
• Identify new business opportunities and market trends.
• Ensure the hotel remains competitive in the market.

Quality Assurance:

• Maintain high standards of quality and service in all areas of the hotel.
• Conduct regular inspections and audits to ensure compliance with brand standards.
• Implement corrective actions as necessary.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• Minimum of 5-7 years of experience in hotel management or a similar role.
• Strong financial acumen and experience in budget management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Knowledge of hotel management software (e.g., Opera, PMS) is preferred.
• Proficiency in Microsoft Office Suite.

You will be responsible for providing administrative and secretarial support to various clinical services in Medical, Nursing, Allied Health and the department. You will engage in effective office management such as maintaining and monitoring office equipment assets, ensuring proper documentation of purchases and timely submission of invoices and claims.

You will ensure the smooth running of clinical service and operations through coordinating manpower-related activities and providing administrative support for new staff hiring activities. In addition, you will support processes required to comply with SCH policies and regulatory bodies. You will also help to coordinate and provide logistics support for staff education activities.

Job Requirement

• Diploma with 2 years’ experience; or
• Higher NITEC / NITEC/ GCE N / O / A Level + 8 years’ experience
• Good writing skills, meticulous and organised.
• Excellent communication and interpersonal skills. Able to work independently and supervise junior clerical staff.
• Experience in healthcare setting will be an advantage
• Proficient in Microsoft Office

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The role of Operations Manager (OM) is to be responsible for the strategic management of the school environment, including estate, facilities, resources (inventories/supplies) and processes, to achieve school's objectives as well as day-to-day operations. The OM also plays a key role in school safety and security, overseeing risk-management, health matters and emergency preparedness processes.

As part of the management team, the OM will also contribute towards organizational decision-making and participate in general executive and non-executive functions that the team undertakes. The role will also include the reviewing and enhancement of systems by harnessing technology to improve productivity and efficiency.

The OM is also required to supervise and manage a team of cleaners and/or general workers.

The School aims to support students with intellectual disability including those with Autism Spectrum Disorder (ASD) from ages 7 through 18. Our staff are key in supporting our students towards becoming independent adults and community contributors.

Estate/Facilities Management:

• Execution of medium to long term (e.g. 3 years) localised facility planning and forecasting to develop the facility improvement roadmap for the school (including moving of school etc.)
• Forecast needs arising from the improvement, maintenance and upkeep of the school facilities on a yearly basis (eg budgeting for facilities management, maintenance & upgrading)
• Manage maintenance and improvement projects, check, renew and prepare maintenance contracts for works and supplies.
• Regularly check the premises for damages and ensure cleanliness and a safe learning environment.
• Liaise with relevant stakeholders (e.g. MINDS HQ, MOE, SLA, BCA etc) to manage physical / technological infrastructure improvement and facilities maintenance works
• Documentation of building plans, school design, generic manuals, warranties project handing-over etc.
• Manage fault reporting and ensuring close follow up with term contractors
• Manage school facilities booking and evaluate to optimize use
• Management of access and attendance electronic systems
• Carry out joint spot-checks with NEA on cleanliness of the school and proper maintenance of anti-mosquito regimes
• Provide inputs for Risk Assessment and Management for Term Contractors
• Any other duties assigned by Reporting Officer.

School Safety and Security:

• Be part of the School Safety Committee as the School Safety and Security Liaison Officer, overseeing school safety and emergency preparedness to ensure the safety of all in the event of emergencies and heightened health and safety risk situations
• Manage all SOPs for emergency preparation, readiness and response
• Work closely with MOE's School Safety & Emergency Preparedness Department
• Conduct Safety, Security and Emergency Preparedness audits, including internal and external exercises
• Perform the role of Fire Safety Manager to assist and advise school leaders on fire safety measures in accordance to the Fire Safety Act.
• Ensure proper maintenance of fire equipment and update of escape routes maps
• Oversee all risk-assessment (RAMS) for school programmes
• Inducting staff on safety, security and emergency matters
• Liaise with external regulatory organisations (e.g. NEA, LTA, Traffic Police, SPF) for Safety, Security and Emergency Preparedness
• Oversee the security of school during movement of visitors and contractors in school, daily access control and vehicle traffic, car parking arrangement and conduct security check
• Ensure regular maintenance of security systems, CCTVs, fire alarms and operations check with security agencies
• Ensure proper maintenance and update of first aid kits

Support for Student Safety:

• Work with school leaders, teachers and social workers to manage students at risk (eg accompany social workers for home visits, accompany student to seek emergency medical treatment) when necessary
• Assist with discipline / behaviour regulation and maintenance of order of students for safety

Management of Assets, Resources / Supplies:

• Ensure physical sighting and tagging of all fixed asset
• Manage the procurement, maintenance and condemnation of fixed asset
• Ensure proper inventory management procedures.
• Ensure the maintenance and security of LAN room
• Ensure the maintenance and security of storage of IT equipment, furniture store, PE equipment and all fixed assets
• Oversee and ensure adequate office supplies and furniture for the school.
• Any other duties assigned by Reporting Officer.

Management of Vendors:

• Manage long-term vendors, eg Canteen operator, school-bus transport operator, school-uniform supplier
• Manage term contractors
• Assessment of term contractors and provide feedback to MINDS Procurement
• Provide support for canteen operations

Staff Management:

• Supervise and manage school operations supportive staff, eg General Workers and contract-cleaners
• Supervise and manage school para-staff, eg security officers
• Provide coaching, support and mentorship for General Workers
• Prepare and review reports
• Any other duties assigned by Reporting Officer

• Degree in any relevant discipline / Diploma in safety or operations management
• At least 3 years of relevant management /operations/safety / leadership experience will be an advantage
• Strong interpersonal, organisation and communication skills, as well as the ability to lead and work well in teams.
• Good organisational and people management skills
• Exposure in community care sector is an added advantage

E-commerce managers are responsible for the online sales and overall management of an e-commerce business. They oversee the company's online presence, including the website, product selection, and customer experience. They also develop and implement online marketing plans to increase sales and brand visibility

• Website managementEnsure the website is customer-friendly, competitive, and achieves sales goals. They may also oversee digital marketers, web developers, and software developers who contribute to the website's design, structure, and traffic.
• MarketingDevelop and implement online marketing plans to increase sales and brand visibility. This includes analyzing data to optimize sales, developing marketing campaigns, and generating data-driven commercial insights.
• Customer experienceAnalyze customer data and website analytics to identify trends and opportunities to improve the customer experience. They may also ensure good customer service by addressing customer issues and comments in a timely manner.
• Financial managementHelp manage and control expenditures, such as supplies, postage, and utilities. They may also develop financial strategies and plans to maximize the budget, and track expenditures and create reports.
• Order fulfillmentWork closely with demand planning and warehousing teams to ensure smooth order fulfillment. This includes retrieving and filling customer orders accurately and on time, and processing orders through the point of sale (POS) system.
• Devising strategies that harness sales-related insights, prevailing standards, and novel developments to encourage sales in our online store.
• Creating frameworks that transform our social media sites into highly profitable platforms.
• Directing the activities of software developers, copywriters, and graphic designers to ensure careful adherence to predetermined strategies.
• Reviewing the security of checkout pages and payment procedures.
• Creating promotional offers and checking to see that these are uploaded precisely.
• Reviewing copy and legal disclaimers to verify their accuracy.
• Analyzing traffic to inform website maintenance and the effectiveness of marketing strategies.
• Examining sales-related metrics to inform restocks.
• Reporting on the utility of existing and novel strategies.

E-Commerce Manager Requirements:

• Completion of a pertinent sales qualification is preferred.
• Extensive experience as an e-commerce manager.
• Demonstrable track record of devising sales-enhancing strategies.
• Sound knowledge of prevailing procedures and techniques in e-commerce.
• Unmatched supervision, research, and troubleshooting skills.
• Exceptional consulting and quality assurance abilities.
• Ability to tackle the demands of ever-evolving technological implements with ease.
• All Races welcome

BUSINESS DEVELOPMENT MANAGER in Supermarket

Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• All Races welcome
• Day and Night Shift

Responsibilities:

• Receiving, processing, and organizing shipments and deliveries accordingly.
• Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines.
• Assisting customers in locating desired shop items.
• Informing customers of shop promotions to encourage purchases.
• Performing regular price audits to identify and correct price discrepancies.
• Performing end-of-day cleaning duties, which includes wiping down windows, mirrors, and fixtures as well as sweeping and mopping the shop floor.
• Addressing and resolving customers complaints in a professional manner.
• Processing customer payments using the shop's Point of Sale (POS) system.
• Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.

Requirements

• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Exceptional customer service skills.
• Detail-oriented.

E-commerce retail is a type of retail that involves buying and selling goods and services online. It's different from traditional retail, which is the sale of goods in physical stores, because e-commerce transactions take place digitally.

E-commerce retail can take place on online marketplaces r on proprietary e-commerce platforms.

Specializes in online sales strategies and the day-to-day operations of a business's online store. They plan, coordinate, and execute e-commerce activities to drive online sales and enhance the customer shopping experience. This role often requires a combination of technical and marketing skills, familiarity with e-commerce platforms, digital marketing, data analysis, and understanding of the online retail market.

Roles and Responsibilities

• Write and edit product content that will be published on e-Commerce websites/portals.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Work closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e-Commerce platforms.
• Provide support in other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
• Be a subject matter expert to assigned product categories.
• Identify SEO best practices regarding inventory, pre-orders, and pricing policies.
• Monitor changes in product sales by using web analytics and Excel spreadsheets (pivot tables, vlookups, etc) to stay organized.
• Ability to multitask and meet deadlines while maintaining attention to detail.

Requirements

• Minimum of 4+ years experience in a fast-paced, e-Commerce business.
• Hands-on experience in managing and maintaining e-Commerce websites/portals.
• Knowledgeable of the e-Commerce space that includes marketing strategies, various leading e-Commerce website builders (e.g. Shopify, Elementor), product development, competitive strategies, consumer research, industry trends and usability best practices.
• Knowledge of various platforms and online sales strategies and can be used to conduct digital sales or website conversions.
• Familiarity with web design and a keen eye to detail.
• Excellent communication and collaboration skills.
• Analytical and multitasking skills.
• All races welcome

As a valuable member of the SCH family, you are an integral part of the care team providing nursing care that matters to rehab and sub-acute patients. Working in a homely environment where there is lesser segregation of duties amongst staff groups, will provide quality nursing care and services in alignment with SCH’s care philosophy of unhurried personalised care. You will facilitate the continuity of care for patients throughout their hospitalisation and transition to home and community.

• Diploma or Degree in Nursing or its equivalent
• Advanced Diploma / Specialist Diploma / Graduate Diploma in Nursing (Gerontology / Orthopaedic / Neuroscience / Palliative Care / Community Nursing) is preferred for Senior Staff Nurse
• Experience in ILTC setting is an advantage
• Valid Registered Nurse practicing certificate issued by Singapore Nursing Board
• Valid BCLS certification
• Comfortable with shift work (3-rotating shift) and open to deployment within 2 work sites under SingHealth Community Hospitals
• Uniform required

You will be responsible for assisting therapists in all activities of therapy treatment to ensure safe patient handling and care. You will contribute to the smooth operation of the department.

• GCE ‘N’ or ‘O’ Level, Diploma preferably with Recognised Certificate in Therapy Services
• Experience as a Therapy Assistant in relevant clinical settings will be an advantage
• Able to work well independently and in groups

You will be responsible for the provision of pharmaceutical care by working collaboratively with a multidisciplinary health care team to promote wellness, maintain current health, and/or intervene in acute or chronic illness. You will also identify, resolve and prevent drug-related problems.

In addition, you will recommend and monitor patient drug therapy and provides drug information. Your role requires to interact with patients, family, and other health care providers as appropriate to assure continuity of services and to achieve desired patient outcomes through safe, timely, and cost-effective drug therapy. You will need to ensure the accurate and timely distribution of pharmaceuticals, and provides education to patients, Pharmacy staff and other health care practitioners.

Job Requirements

• Graduate from a School of Pharmacy recognised by the Singapore Pharmacy Council
• Full registration with the Singapore Pharmacy Council.
• Valid membership with local professional body/association is preferred where applicable.
• Experience as a Pharmacist in relevant clinical settings and demonstrated competency will be an advantage.
• Candidates with 4 years of experience can qualify for the Senior Pharmacist position

As a valuable member of the SCH family, you are an integral part of the care team providing nursing care that matters to rehab and sub-acute patients. Working in a homely environment where there is lesser segregation of duties amongst staff groups, you will provide nursing care, treatment and patient education activities to an assigned group of patients.

Job Requirements:

• Minimum NiTEC / Certificate in Nursing or equivalent recognised by Singapore Nursing Board
• Candidates with more relevant work experience will be considered for Senior Enrolled Nurse position
• Experience in ILTC setting is an advantage
• Valid Registered Nurse practising certificate issued by Singapore Nursing Board
• Valid BCLS (Basic Cardiac Life Support) certification
• Comfortable with shift work (3-rotating shift) and open to deployment within 2 work sites under SingHealth Community Hospitals
• Uniform required

As a valuable member of the SCH family, you are an integral part of the care team providing nursing care that matters to rehab and sub-acute patients. Working in a homely environment where there is lesser segregation of duties amongst staff groups, you will provide nursing care, treatment and patient education activities to an assigned group of patients.

• National Institute of Technical Education Certificate (NITEC) in Nursing or equivalent
• At least 4 years experience as an Enrolled Nurse for a Senior Enrolled Nurse
• Experience in ILTC setting is an advantage
• Valid Registered Nurse practicing certificate issued by Singapore Nursing Board
• Valid BCLS certification
• Comfortable with shift work (3-rotating shift) and open to deployment within 2 work sites under SingHealth Community Hospitals
• Uniform required

As a valuable member of the SCH family, you are an integral part of the care team providing nursing care that matters to rehab and sub-acute patients. Working in a homely environment where there is lesser segregation of duties amongst staff groups, will provide quality nursing care and services in alignment with SCH’s care philosophy of unhurried personalised care. You will facilitate the continuity of care for patients throughout their hospitalisation and transition to home and community.

• Diploma or Degree in Nursing or its equivalent
• Advanced Diploma / Specialist Diploma / Graduate Diploma in Nursing (Gerontology / Orthopaedic / Neuroscience / Palliative Care / Community Nursing) is preferred for Senior Staff Nurse
• At least 3 years experience as Registered Nurse in acute hospital setting
• Experience in ILTC setting is an advantage
• Valid Registered Nurse practicing certificate issued by Singapore Nursing Board
• Valid BCLS certification
• Comfortable with shift work (3-rotating shift) and open to deployment within 2 work sites under SingHealth Community Hospitals
• Uniform required

You are responsible for all activities related to patient care in the ward. You will ensure that the ward is operating with optimal resources and patient care is of high quality, safe and cost-efficient. You will supervise the nurses’ clinical patient care activities and ensure that they uphold professional standards and code of ethics.

• Bachelor of Nursing with post-graduate qualifications in Gerontology / Orthopaedic / Neuroscience / Palliative Care / Community Nursing preferred
• At least 8 years of relevant experience in a hospital setting with 2 years of experience in a supervisory role
• Experience in ILTC setting is an advantage
• Valid Registered Nurse practicing certificate issued by Singapore Nursing Board
• Valid BCLS certification