Roles & Responsibilities
Responsibilities:
· Manage day-to-day operations at a designated branch
· Attending to inquiries and providing comprehensive scalp and hair analysis
· Perform tailored treatments and professional consultations for homecare
· Possess strong leadership qualities and ensure all staff adhere to the company’s standard operating procedures and uphold the highest standard of customer service at all times
· To handle customer’s inquiries and feedback professionally
· To lead and maintain good morale amongst staff and ensure smooth operations
· Recommend seasonal promotions and discount packages to increase our clientele
Requirements:
· Work experience as a Hair Salon Assistant Manager or Superviosor role in the beauty industry
· 5 years of prior experience in managing of Hair-salon and hairdressing skills
· Service-oriented with leadership ability and excellent interpersonal skills
· Solid organizational skills with the ability to manage shifts and appointments
· Able to commit to retail hours