About the job

-Work with Regional Chief Information Security Officer to drive and deliver the Bank's security transformation agenda including implementation of security strategy, technologies and building up operations for the region

-Manage projects within regional transformation program

-Maintain all relevant technical documentation, processes, procedures and reportable metrics

-Select technologies implementing bank's cyber security program and control objectives.

- Build and operate technologies which necessary to maintain bank's cyber security program

-Work with third party vendors to design, deploy, maintain and operate Bank's security solutions.

-Build cybersecurity engineering, maintenance and operational teams.

-Configure and Troubleshoot bank's security systems

skills and experience required

-Minimum 15 years of experience in hands on cybersecurity and project management roles

-Strong understanding of various cyber security technologies addressing the protection of identities, data, applications,endpoints and infrastructure.

-Demonstrated experience in applying security and risk frameworks such as: NIST, Mitre ATT&CK, Mitre DEFEND, ISO27K

-Demonstrated experience in applying technical solutions to meet regulatory requirements stipulated by regional authorities (examples: MAS, HKMA, BOJ, RBI, BNM, CFR-RBA, CBIRC, etc)

- Demonstrated experience is building the cyber security teams in the areas of engineering and/or operations. Program and project management skills

-Broad knowledge across all facets of modern cybersecurity program, including strong understanding of current and emerging trends and threats.

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

Email to: [email protected]

Subject: Engagement Manager / Go-to-market Product Manager

Encompass events organization, marketing planning and strategy, product go-to-market planning and strategy and customer engagement.

The Team aims to spearhead the digital transformation of the government. Our team aspires to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for an outgoing individual that is able to cultivate relationships with different stakeholders, drive adoption, and is passionate about running marketing campaigns and events. Be part of a web search & AI team, that is data driven, values excellence, and balances efficiency with effectiveness.

You will be part of an agile team that is working on SearchSG. Powered by machine learning and artificial intelligence, SearchSG is a Search-as-a-Service tech stack developed internally within GovTech that aims to be the de facto search tool within the Singapore Government. The team’s vision is to improve the findability of Government information and services for the general public.

What to expect

● Mainly responsible for managing/engaging government agencies, strategizing & planning, driving adoption, executing marketing campaigns & events, and creating reports.

● Evaluate and pinpoint the sustained competitive advantages of our product offerings amid a swiftly changing marketplace characterized by intense competition, rapid technological advancements, and a dynamic regulatory environment

● Work closely with product managers to develop and mold comprehensive go-to-market strategies for products/programs over multiple years, grounded in essential competitive insights and operational metrics

● Run events, workshops, webinars and build cases for potential opportunities, and generate insightful recommendations regarding strategic possibilities and operational efficiency

● Own the marketing plan to grow the community and develop the business

● Build the brand and awareness of the web search & AI team product

● Craft Electronic Direct Mailers (EDMs) and develop content for email marketing campaign

● Source and develop marketing collaterals (e.g. merchandise, prizes)

● Liaise with stakeholders to gather feedback for the team

● Respond to queries from users and drive conversion

● Work closely with Software Developers, User Interface/User Experience Designers, Data Analyst, Business Analyst, Product Manager, and Quality Engineer.

Requirements

● Experience in digital marketing – email marketing, content marketing, social media marketing, marketing analytics, web search, and AI.

● Experience in planning and executing events

● Experience in developing a marketing strategy & plan

● Proficiency in project management and cross-functional collaboration

● Able to understand technical concepts in product

● Able to contextualize and switch between macro product market strategy to micro product engagement with other government agencies

● Proficient in English (verbal & written)

● Familiar with design tools (e.g. Adobe Photoshop, InDesign and Canva)

● Excellent communication and interpersonal skills

● Excellent time management

● Prior experience in customer engagement, tech market strategy or data analytics is a good to have

● Able to thrive in an uncertain and agile environment

● Able to work independently and collaborate in a team

Preferred

● Minimum of 5 years’ experience in digital marketing and events

● Familiar with leading search tools (e.g. Google Search Console, Ahrefs, Semrush)

● Knowledge in AI/ML

● Creative with an eye for design

● Data and insights driven

● Outgoing personality, proactive, and takes initiative

● An appetite for learning and development

● Resourceful problem solver

Email to: [email protected]

Subject: UX –Researcher

1. Responsibilities

· Define and plan qualitative user research to effectively inform the design and development of products & services.

· Recruit participants for research.

· Conduct qualitative user research independently (e.g. in-depth interviews, contextual inquiries, ethnographic observations, focus groups, diary studies, usability testing, remote testing, etc.)

· Collaborate with UX Designers/ UX team to translate research insights into design (e.g. brainstorming, collaborative sketching, prototyping, user stories, etc.)

· Communicate research insights effectively to stakeholders depending on project needs (e.g. reports, stakeholder workshops, videos, etc.)

· Nice to have: Understanding of quantitative user research such as data analytics, A/B testing, data mining, card sorting, survey evaluation, etc.

2. What we are looking for

· Experience with the end-to-end user research process.

· Knowledge of UX design processes and methodologies.

· Ability to facilitate discussions and workshops with different stakeholders.

· Experience working in an agile development environment.

· Portfolio with examples of leading strategic user research with significant business outcomes.

Email to: [email protected]

Subject: Operation Support Lead

1. Responsibilities

Manage the day-to-day running of application systems, for example:

· oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.

· manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.

· work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.

· manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.

· plan, execute and support system implementation, software/hardware upgrades and security patches.

· perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.

· monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.

· work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.

· identify opportunities for process improvement and operational efficiency enhancements, and implement appropriate solutions.

· develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

Plan and implement system enhancements to meet user change requests, including:

· providing estimated costs and timeline to implement the changes.

· securing the necessary resources to carry out the changes.

· ensuring that the vendor and/or in-house contractors complies with the relevant IT policies and procedures while working on the changes.

· assisting users during requirement gathering and user acceptance testing to ensure clarity of scope and quality of the developers’ work.

· overseeing the proper implementation of the changes.

2. What we are looking for

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.

• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.

• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.

• Knowledge of IT security best practices and compliance standards.

• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

• Proficiency in managing Windows and Linux server/cloud environments, will be an added advantage.

Job Highlights:

· 5 DAYS

· Toa Payoh (near MRT)

· AWS + Performance Bonus

· Transport + Mobile allowances provided

· Annual leaves + Medical benefits, etc

· Good career progression

Responsibilities:

· Supervise Technical Support team

· Plan and organise servicing and maintenance on-site

· Service, repair and assist on pre and post installation activities

· Ensure satisfactory performance and timely execution in accordance to SLA

· Planning of work schedule for Technical Support team

· Advise users and clients and follow-up with them

· Ensure proper inventory control and timely procurement of equipment spares

· Assist in proper installation, testing, commissioning and smooth operation on site

Requirements:

· Diploma in Biomedical, Security Technology / other related fields

· 1 to 2 years of experiences with strong technical knowledge

· Certification in Basic Ionising Radiation Safety (General) Course

· Good communication skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV in MS Word format to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Email to: [email protected]

Subject: UX –Researcher

1. Responsibilities

· Define and plan qualitative user research to effectively inform the design and development of products & services.

· Recruit participants for research.

· Conduct qualitative user research independently (e.g. in-depth interviews, contextual inquiries, ethnographic observations, focus groups, diary studies, usability testing, remote testing, etc.)

· Collaborate with UX Designers/ UX team to translate research insights into design (e.g. brainstorming, collaborative sketching, prototyping, user stories, etc.)

· Communicate research insights effectively to stakeholders depending on project needs (e.g. reports, stakeholder workshops, videos, etc.)

· Nice to have: Understanding of quantitative user research such as data analytics, A/B testing, data mining, card sorting, survey evaluation, etc.

2. What we are looking for

· Experience with the end-to-end user research process.

· Knowledge of UX design processes and methodologies.

· Ability to facilitate discussions and workshops with different stakeholders.

· Experience working in an agile development environment.

· Portfolio with examples of leading strategic user research with significant business outcomes.

Email to: [email protected]

Subject: Project Manager

1. Responsibilities

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Plan and lead the development of the business case/concept paper and funding.

· Plan and lead the overall procurement activities, in particular Tender Specifications compilation, tendering, tender evaluation, recommendation & award.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Conduct regular work group meetings and provide project progress and status reports to stakeholders.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period

· During project maintenance, lead the application maintenance and support services covering:

ü Contract Management

ü Service Level Management (SLM)

ü Service/Change Request Management (scope, schedule, budget, prioritisation)

ü Problem and Incident Management (tracking, escalation, closure)

ü Audit and Security Services

ü Risk Management

2. What we are looking for

i. General

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles.

· Knowledge of Singapore Government procurement and governance processes will be an added advantage.

· Knowledge of design thinking and workshop facilitation will be an added advantage.

ii. Infrastructure specialisation (additional requirements)

· Proven ICT project management experience, preferably in medium to large scale ICT projects in government sector.

· Experience in IT Infra Project Management (Systems, Cloud, Network, Facilities, Data Center).

· Possess a proven and successful track record in delivering complex IT projects/programs.

· Hands-on IT professional with full SLDC lifecycle experience.

· Experience in a project management methodology - Prince2, PMP.

· Good knowledge of ICT infrastructure: Servers. Network, IT Security, end-user computing (EUC), ICT Operation.

iii. Security specialisation (additional requirements)

· Knowledge and experience on Use Cases and threat model development.

· Strong knowledge in Firewall, IPS, WAF, Proxy, API gateways and Network Security Architecture.

· Experience in SIEM, Security Architecture.

· Review and verify security requirements for new initiatives, for delivery of secured systems.

· Strong understanding and experience of Singapore Government security standards and compliance.

· Familiar with Singapore Government data security policies and governance

iv. Change Management specialisation (additional requirements)

· A solid understanding of how people go through a change and the change process.

· Experience and knowledge of change management principles, methodologies and tools.

· Acute business acumen and understanding of organizational issues and challenges.

· Experience with large-scale organizational change efforts

· Change management certification or designation desired.

Email to: [email protected]

Subject: Engagement Manager / Go-to-market Product Manager

Encompass events organization, marketing planning and strategy, product go-to-market planning and strategy and customer engagement.

The Team aims to spearhead the digital transformation of the government. Our team aspires to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for an outgoing individual that is able to cultivate relationships with different stakeholders, drive adoption, and is passionate about running marketing campaigns and events. Be part of a web search & AI team, that is data driven, values excellence, and balances efficiency with effectiveness.

You will be part of an agile team that is working on SearchSG. Powered by machine learning and artificial intelligence, SearchSG is a Search-as-a-Service tech stack developed internally within GovTech that aims to be the de facto search tool within the Singapore Government. The team’s vision is to improve the findability of Government information and services for the general public.

What to expect

● Mainly responsible for managing/engaging government agencies, strategizing & planning, driving adoption, executing marketing campaigns & events, and creating reports.

● Evaluate and pinpoint the sustained competitive advantages of our product offerings amid a swiftly changing marketplace characterized by intense competition, rapid technological advancements, and a dynamic regulatory environment

● Work closely with product managers to develop and mold comprehensive go-to-market strategies for products/programs over multiple years, grounded in essential competitive insights and operational metrics

● Run events, workshops, webinars and build cases for potential opportunities, and generate insightful recommendations regarding strategic possibilities and operational efficiency

● Own the marketing plan to grow the community and develop the business

● Build the brand and awareness of the web search & AI team product

● Craft Electronic Direct Mailers (EDMs) and develop content for email marketing campaign

● Source and develop marketing collaterals (e.g. merchandise, prizes)

● Liaise with stakeholders to gather feedback for the team

● Respond to queries from users and drive conversion

● Work closely with Software Developers, User Interface/User Experience Designers, Data Analyst, Business Analyst, Product Manager, and Quality Engineer.

Requirements

● Experience in digital marketing – email marketing, content marketing, social media marketing, marketing analytics, web search, and AI.

● Experience in planning and executing events

● Experience in developing a marketing strategy & plan

● Proficiency in project management and cross-functional collaboration

● Able to understand technical concepts in product

● Able to contextualize and switch between macro product market strategy to micro product engagement with other government agencies

● Proficient in English (verbal & written)

● Familiar with design tools (e.g. Adobe Photoshop, InDesign and Canva)

● Excellent communication and interpersonal skills

● Excellent time management

● Prior experience in customer engagement, tech market strategy or data analytics is a good to have

● Able to thrive in an uncertain and agile environment

● Able to work independently and collaborate in a team

Preferred

● Minimum of 5 years’ experience in digital marketing and events

● Familiar with leading search tools (e.g. Google Search Console, Ahrefs, Semrush)

● Knowledge in AI/ML

● Creative with an eye for design

● Data and insights driven

● Outgoing personality, proactive, and takes initiative

● An appetite for learning and development

● Resourceful problem solver

Email to: [email protected]

Subject: Software Engineer (Web) - Technical Lead

The team aims to spearhead the digital transformation of government. Our team aims to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for software developers that are open and enthusiastic about end-to-end software delivery and trying out new technologies. Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver.

What to expect

● Mainly responsible for software design and development of web frontend and backend applications

● Write automated functional and unit testing for the code you write

● Develop backend APIs & databases supporting the applications

● Design and develop applications leveraging cloud technologies

● Assist DevOps Engineer on build and release automation

● Work closely with fellow developers in pair programming and code review

● Work closely with Business Analyst, Quality Engineer, User Interface/User Experience Designers to deliver features

Requirements

● Experience with front-end development framework such as React.js / Next.js

● Experience in server-side web application development using Node.js

● Experience on working on CI/CD pipeline

● Experience of leveraging on cloud platforms such as Amazon AWS, Azure or Google Cloud

Platform (GCP) etc

● Familiar with Javascript unit testing frameworks such as Jest or Mocha

● Familiar with Agile and Continuous Integration and Delivery Practices

● Familiar with version control using Git

● Open to work on other platforms because we want a cross-functional team :D

Preferred

● Minimum of 3-5 years of software development experience

● Solid Fundamentals in Javascript & Typescript

● Familiarity with building reusable web components will be an advantage

● Familiarity on how search engines components work (crawl, index, search)

● Familiar with practices such as Test-Driven Development and Behavior-Driven Development

● Familiar with Docker

● Collaborative team player with good interpersonal and presentation skills

Email to: [email protected]

Subject: Developer – Microsoft SharePoint

1. Responsibilities (Developer)

· Solution the design and develop the software using waterfall/Agile methodology.

· Perform investigation, troubleshoot issues by developing scripts, SQL queries.

· Work closely and collaborate with the Business Analysts and Quality Engineers/application testers for user stories elaboration, test automation, bug fixes etc.

· Work with deployment team/DevOps team on setting up continuous integration, build and release automation.

· Provide estimates for stories during sprint planning for Agile project.

· Convert acceptance criteria into automated unit tests cases.

· Support production issues and duty rotation for after-office-hours support

· Champion Agile technical practices such as test-driven development, pair programming and refactoring

· Involve in application deployment to the various environments.

2. What we are looking for

· Relevant software development certifications, e.g. Microsoft Certified Solution Developer for Dynamics or equivalent.

· Good understanding and completion of projects using waterfall/Agile methodology.

· Demonstrable skills in Java, Dot Net, Python, Dynamics CRM, SharePoint, Mobile, Cloud or SSIS development

· Demonstrate knowledge of creating packaging / build scripts with MSBuild, Maven, Docker etc.

· Ability to troubleshoot complex issues ranging from system resource to application stack traces.

· Track record in implementing systems with high availability, high performance, high security hosted at various data centres or hybrid cloud environments will be an added advantage.

Email to: [email protected]

Subject: Developer – Mobile

1. Responsibilities (Developer)

· Solution the design and develop the software using waterfall/Agile methodology.

· Perform investigation, troubleshoot issues by developing scripts, SQL queries.

· Work closely and collaborate with the Business Analysts and Quality Engineers/application testers for user stories elaboration, test automation, bug fixes etc.

· Work with deployment team/DevOps team on setting up continuous integration, build and release automation.

· Provide estimates for stories during sprint planning for Agile project.

· Convert acceptance criteria into automated unit tests cases.

· Support production issues and duty rotation for after-office-hours support

· Champion Agile technical practices such as test-driven development, pair programming and refactoring

· Involve in application deployment to the various environments.

2. What we are looking for

· Relevant software development certifications, e.g. Microsoft Certified Solution Developer for Dynamics or equivalent.

· Good understanding and completion of projects using waterfall/Agile methodology.

· Demonstrable skills in Java, Dot Net, Python, Dynamics CRM, SharePoint, Mobile, Cloud or SSIS development

· Demonstrate knowledge of creating packaging / build scripts with MSBuild, Maven, Docker etc.

· Ability to troubleshoot complex issues ranging from system resource to application stack traces.

· Track record in implementing systems with high availability, high performance, high security hosted at various data centres or hybrid cloud environments will be an added advantage.

Email: [email protected]

Subject: Project manager

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with a governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones, and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Conduct regular work group meetings and provide project progress and status reports to stakeholders with good presentation skills.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project, including the performance guarantee and Warranty Period

· During project phase, lead the application in covering,

i. Contract Management

ii. Service Level Management (SLA)

iii. Service/Change Request Management (scope, schedule, budget, prioritisation)

iv. Problem and Incident Management (tracking, escalation, closure)

v. Audit and Security Services

vi. Risk Management

What we are looking for

· Tertiary Education in relevant fields is preferred.

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles

· Team player with project management and people management skills

· Experience in Hardware or Technical refresh project is an added advantage.

· Analytical, conceptualisation and problem-solving skills.

· Knowledge of Singapore Authority procurement and governance processes will be an added advantage.

· Results and customer oriented

· Good written, verbal communication, presentation, and negotiation skills

· Familiar with Singapore government data security policies and governance Alternative Change Management Skills Set and Experience for Project Manager

· A solid understanding of how people go through a change and the change process

Email to: [email protected]

Subject: Delivery Manager/ Product Manager/ Business Analyst

As Delivery Manager you will manage a Product built on Agile fundamentals and work towards adopting tech best practices and cutting edge tools. You’ll be adept at delivering the product, breaking down barriers for your team and both planning at a higher level and getting into the details to make things happen when needed. You will be core to decisions that build high performing teams, where people are excited about the work they are undertaking.

What to Expect:

● Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently.

● Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements.

● Brings new products to market by analysing proposed product requirements and product development.

● Introduces and markets new products by developing time-integrated plans with marketing and production.

● Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team.

● Facilitating discussion, decision making, and conflict resolution.

● Understand the different technical aspects of the project including the capabilities and limitations of the systems.

● Communicate or share technical insights of a project to internal or external audiences.

● Support the Product Owner, especially on grooming and maintaining the product backlog.

● Define the roadmap and ensure user stories are created for product development in JIRA, Confluence etc.

● Groom the product backlog, prioritise user stories, technical tasks and bug fixes into the sprints.

● Work with the Product Owner, Technical Lead, Business Analysts, User Experience Designers, Engineers in planning the activities required and timeline for each release.

● Responsible to track the application bugs, assess impact and severity of bugs.

● Follow up and support assistance where required for team to resolve any impediments or issues they faced from their daily standup.

● Bridge communication between multiple teams (business and technical). This includes creating documentation or presentations when necessary.

● Measure project development velocity, perform and manage the project risks. Identify and escalate any important risk.

● Continuously gather user feedback, analyze market trends, and identify opportunities for product improvements and new features.

● Assist in government processes, such as procurement, project finance and any other administrative needs in accordance to government policies and documentation requirements

How to Succeed:

● Bachelor's degree or higher in Computer Science/Engineering, Information Technology, Communications or other related disciplines.

● Experience with project budgeting and assets procurement. Delivered complex and large applications in a cross-functional team setup.

● Eager to change and improve workflow and processes. Willing to assist team members. Strong ability in fostering teamwork and collaborations.

● Self-driven and motivated to learn and follow topics related to the projects

● Strong analytical and strategic thinking skills to devise practical solutions to tackle work issues ● Solid understanding of end-to-end agile software development process (Scrum and Kanban).

● Understand the project from the business and technical point of view

● Excellent communication skills. Able to communicate with technical and non-technical users.

Preferred:

● Experience with using, maintaining and customizing software development tools such as Confluence, SharePoint, Jira, etc.

● Experience in ops-tech integration, AI/ ML creation and implementation, SAAS platform management, UI/UX design and research strategy, go-to market strategy for software services preferred

● Understanding of government to government working relationship and familiarity with public service policies

● Proven experience in defining and executing product strategies, roadmaps, and go-to-market plans.

Email to: [email protected]

Subject: Developer – Mobile

1. Responsibilities (Developer)

· Solution the design and develop the software using waterfall/Agile methodology.

· Perform investigation, troubleshoot issues by developing scripts, SQL queries.

· Work closely and collaborate with the Business Analysts and Quality Engineers/application testers for user stories elaboration, test automation, bug fixes etc.

· Work with deployment team/DevOps team on setting up continuous integration, build and release automation.

· Provide estimates for stories during sprint planning for Agile project.

· Convert acceptance criteria into automated unit tests cases.

· Support production issues and duty rotation for after-office-hours support

· Champion Agile technical practices such as test-driven development, pair programming and refactoring

· Involve in application deployment to the various environments.

2. What we are looking for

· Relevant software development certifications, e.g. Microsoft Certified Solution Developer for Dynamics or equivalent.

· Good understanding and completion of projects using waterfall/Agile methodology.

· Demonstrable skills in Java, Dot Net, Python, Dynamics CRM, SharePoint, Mobile, Cloud or SSIS development

· Demonstrate knowledge of creating packaging / build scripts with MSBuild, Maven, Docker etc.

· Ability to troubleshoot complex issues ranging from system resource to application stack traces.

· Track record in implementing systems with high availability, high performance, high security hosted at various data centres or hybrid cloud environments will be an added advantage.

Email to: [email protected]

Subject: Operation Support Lead

1. Responsibilities

Manage the day-to-day running of application systems, for example:

· oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.

· manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.

· work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.

· manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.

· plan, execute and support system implementation, software/hardware upgrades and security patches.

· perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.

· monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.

· work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.

· identify opportunities for process improvement and operational efficiency enhancements, and implement appropriate solutions.

· develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

Plan and implement system enhancements to meet user change requests, including:

· providing estimated costs and timeline to implement the changes.

· securing the necessary resources to carry out the changes.

· ensuring that the vendor and/or in-house contractors complies with the relevant IT policies and procedures while working on the changes.

· assisting users during requirement gathering and user acceptance testing to ensure clarity of scope and quality of the developers’ work.

· overseeing the proper implementation of the changes.

2. What we are looking for

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.

• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.

• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.

• Knowledge of IT security best practices and compliance standards.

• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

• Proficiency in managing Windows and Linux server/cloud environments, will be an added advantage.

Email to: [email protected]

Subject : Project Engineer

(a) Responsibilities:

The scope of the Project Engineer shall include but not be limited to the following:

· Manage the document review process, including collating comments from all reviewing parties and ensuring proper follow-up to the review comments;

· Manage and coordinate the design, installation, testing, and commissioning activity, including coordination with all stakeholders (contractors, site owners, end users);

· Liaise with the contractors and stakeholders to monitor and update the program and work schedule;

· Assist the project team in terms of project delivery;

· Prepare project summary reports for progress reporting; and

· Manage the administrative activities of the project, including coordinating meetings, preparing meeting records, preparing the presentation material and drafting letters for issuance.

(b)Qualifications & Requirements:

· Recognised degree in Engineering or related discipline;

· Relevant project management experience in Rail Electrical & Mechanical system;

· Relevant project management or project experience in the area of Automatic Fare collection system in Singapore transit environment will be a plus;

· Proficient in Microsoft Office for Windows;

· Highly motivated and pro-active with the ability to work independently;

· Ability to work and collaborate with team;

· Able to cope with flexible working hour;

· Be expected to perform night works during engineering hours;

· Good analytical and problem-solving skills;

· Good written and verbal communication skills in English; and

· Be expected to travel regularly between office and sites.

Email to: [email protected]

Subject: Delivery Manager/ Product Manager/ Business Analyst

As Delivery Manager you will manage a Product built on Agile fundamentals and work towards adopting tech best practices and cutting edge tools. You’ll be adept at delivering the product, breaking down barriers for your team and both planning at a higher level and getting into the details to make things happen when needed. You will be core to decisions that build high performing teams, where people are excited about the work they are undertaking.

What to Expect:

● Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently.

● Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements.

● Brings new products to market by analysing proposed product requirements and product development.

● Introduces and markets new products by developing time-integrated plans with marketing and production.

● Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team.

● Facilitating discussion, decision making, and conflict resolution.

● Understand the different technical aspects of the project including the capabilities and limitations of the systems.

● Communicate or share technical insights of a project to internal or external audiences.

● Support the Product Owner, especially on grooming and maintaining the product backlog.

● Define the roadmap and ensure user stories are created for product development in JIRA, Confluence etc.

● Groom the product backlog, prioritise user stories, technical tasks and bug fixes into the sprints.

● Work with the Product Owner, Technical Lead, Business Analysts, User Experience Designers, Engineers in planning the activities required and timeline for each release.

● Responsible to track the application bugs, assess impact and severity of bugs.

● Follow up and support assistance where required for team to resolve any impediments or issues they faced from their daily standup.

● Bridge communication between multiple teams (business and technical). This includes creating documentation or presentations when necessary.

● Measure project development velocity, perform and manage the project risks. Identify and escalate any important risk.

● Continuously gather user feedback, analyze market trends, and identify opportunities for product improvements and new features.

● Assist in government processes, such as procurement, project finance and any other administrative needs in accordance to government policies and documentation requirements

How to Succeed:

● Bachelor's degree or higher in Computer Science/Engineering, Information Technology, Communications or other related disciplines.

● Experience with project budgeting and assets procurement. Delivered complex and large applications in a cross-functional team setup.

● Eager to change and improve workflow and processes. Willing to assist team members. Strong ability in fostering teamwork and collaborations.

● Self-driven and motivated to learn and follow topics related to the projects

● Strong analytical and strategic thinking skills to devise practical solutions to tackle work issues ● Solid understanding of end-to-end agile software development process (Scrum and Kanban).

● Understand the project from the business and technical point of view

● Excellent communication skills. Able to communicate with technical and non-technical users.

Preferred:

● Experience with using, maintaining and customizing software development tools such as Confluence, SharePoint, Jira, etc.

● Experience in ops-tech integration, AI/ ML creation and implementation, SAAS platform management, UI/UX design and research strategy, go-to market strategy for software services preferred

● Understanding of government to government working relationship and familiarity with public service policies

● Proven experience in defining and executing product strategies, roadmaps, and go-to-market plans.

Email to: [email protected]

Subject: Project Manager

1. Responsibilities

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Plan and lead the development of the business case/concept paper and funding.

· Plan and lead the overall procurement activities, in particular Tender Specifications compilation, tendering, tender evaluation, recommendation & award.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Conduct regular work group meetings and provide project progress and status reports to stakeholders.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period

· During project maintenance, lead the application maintenance and support services covering:

ü Contract Management

ü Service Level Management (SLM)

ü Service/Change Request Management (scope, schedule, budget, prioritisation)

ü Problem and Incident Management (tracking, escalation, closure)

ü Audit and Security Services

ü Risk Management

2. What we are looking for

i. General

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles.

· Knowledge of Singapore Government procurement and governance processes will be an added advantage.

· Knowledge of design thinking and workshop facilitation will be an added advantage.

ii. Infrastructure specialisation (additional requirements)

· Proven ICT project management experience, preferably in medium to large scale ICT projects in government sector.

· Experience in IT Infra Project Management (Systems, Cloud, Network, Facilities, Data Center).

· Possess a proven and successful track record in delivering complex IT projects/programs.

· Hands-on IT professional with full SLDC lifecycle experience.

· Experience in a project management methodology - Prince2, PMP.

· Good knowledge of ICT infrastructure: Servers. Network, IT Security, end-user computing (EUC), ICT Operation.

iii. Security specialisation (additional requirements)

· Knowledge and experience on Use Cases and threat model development.

· Strong knowledge in Firewall, IPS, WAF, Proxy, API gateways and Network Security Architecture.

· Experience in SIEM, Security Architecture.

· Review and verify security requirements for new initiatives, for delivery of secured systems.

· Strong understanding and experience of Singapore Government security standards and compliance.

· Familiar with Singapore Government data security policies and governance

iv. Change Management specialisation (additional requirements)

· A solid understanding of how people go through a change and the change process.

· Experience and knowledge of change management principles, methodologies and tools.

· Acute business acumen and understanding of organizational issues and challenges.

· Experience with large-scale organizational change efforts

· Change management certification or designation desired.

Email to: [email protected]

Subject: Software Engineer (Web) - Technical Lead

The team aims to spearhead the digital transformation of government. Our team aims to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for software developers that are open and enthusiastic about end-to-end software delivery and trying out new technologies. Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver.

What to expect

● Mainly responsible for software design and development of web frontend and backend applications

● Write automated functional and unit testing for the code you write

● Develop backend APIs & databases supporting the applications

● Design and develop applications leveraging cloud technologies

● Assist DevOps Engineer on build and release automation

● Work closely with fellow developers in pair programming and code review

● Work closely with Business Analyst, Quality Engineer, User Interface/User Experience Designers to deliver features

Requirements

● Experience with front-end development framework such as React.js / Next.js

● Experience in server-side web application development using Node.js

● Experience on working on CI/CD pipeline

● Experience of leveraging on cloud platforms such as Amazon AWS, Azure or Google Cloud

Platform (GCP) etc

● Familiar with Javascript unit testing frameworks such as Jest or Mocha

● Familiar with Agile and Continuous Integration and Delivery Practices

● Familiar with version control using Git

● Open to work on other platforms because we want a cross-functional team

Preferred

● Minimum of 3-5 years of software development experience

● Solid Fundamentals in Javascript & Typescript

● Familiarity with building reusable web components will be an advantage

● Familiarity on how search engines components work (crawl, index, search)

● Familiar with practices such as Test-Driven Development and Behavior-Driven Development

● Familiar with Docker

● Collaborative team player with good interpersonal and presentation skills

Email to: [email protected]

Subject: Developer – Microsoft SharePoint

1. Responsibilities (Developer)

· Solution the design and develop the software using waterfall/Agile methodology.

· Perform investigation, troubleshoot issues by developing scripts, SQL queries.

· Work closely and collaborate with the Business Analysts and Quality Engineers/application testers for user stories elaboration, test automation, bug fixes etc.

· Work with deployment team/DevOps team on setting up continuous integration, build and release automation.

· Provide estimates for stories during sprint planning for Agile project.

· Convert acceptance criteria into automated unit tests cases.

· Support production issues and duty rotation for after-office-hours support

· Champion Agile technical practices such as test-driven development, pair programming and refactoring

· Involve in application deployment to the various environments.

2. What we are looking for

· Relevant software development certifications, e.g. Microsoft Certified Solution Developer for Dynamics or equivalent.

· Good understanding and completion of projects using waterfall/Agile methodology.

· Demonstrable skills in Java, Dot Net, Python, Dynamics CRM, SharePoint, Mobile, Cloud or SSIS development

· Demonstrate knowledge of creating packaging / build scripts with MSBuild, Maven, Docker etc.

· Ability to troubleshoot complex issues ranging from system resource to application stack traces.

· Track record in implementing systems with high availability, high performance, high security hosted at various data centres or hybrid cloud environments will be an added advantage.

Email to: [email protected]

We are seeking passionate software developers who thrive on end-to-end software delivery and are eager to explore new technologies. As a member of our cross-functional development team, you will be instrumental in ensuring the quality, automation, and user experience of the software we deliver.

Key Responsibilities:

• Design and develop web frontend and backend applications, taking ownership of the software development process.

• Create automated functional and unit tests for the code you develop to ensure high-quality deliverables.

• Develop backend APIs and databases to support the applications.

• Leverage cloud technologies to design and develop scalable applications.

• Collaborate with DevOps Engineers to implement build and release automation.

• Engage in pair programming and code reviews to foster a collaborative and efficient development process.

• Work closely with Product Manager, Business Analysts, Quality Engineers, and User

Interface/User Experience Designers to deliver exceptional features.

Requirements:

• Familiarity with front-end development frameworks such as React.js / Next.js.

• Familiarity in server-side web application development using Node.js and Typescript.js.

• Familiarity with working on CI/CD pipelines.

• Familiarity with leveraging on cloud playorms such as Amazon AWS, Azure, or Google Cloud PlaYorm (GCP), etc.

• Familiarity with Javascript unit testing frameworks such as Jest or Mocha.

• Familiarity with serverless technologies such as AWS Lambda, and ECS.

• Familiarity with Agile and Con9nuous Integra9on and Delivery Prac9ces.

• Familiarity with version control using Git.

• Willingness to work on different platforms to contribute to a dynamic and cross-functional team.

Preferred Qualifications:

• Minimum software development experience:

o Associate consultant: 2 years.

o Consultant: 2 – 3 years.

o Senior consultant: 3 – 5 years.

• Strong fundamentals in Javascript & Typescript.

• Familiarity with building reusable web components is advantageous.

• Knowledge of search engine components and how they work (crawl, index, search).

• Experience with Test-Driven Development and Behaviour-Driven Development. • Familiarity with Docker containers.

• A collaborative team player with excellent interpersonal and presentation skills.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities
• Plan, implement, manage, monitor, and upgrade IT security solutions.
• Support projects by delivering project deliverables and completing milestones.
• Develop and maintain technical, operational, and configuration documentation necessary for project implementation.
• Coordinate and manage vendors for product implementation and troubleshooting.
• Evaluate security products and conduct Proof of Concept (POC) to verify the effectiveness of security measures, ensuring their continued efficacy post-implementation.
• Provide technical support and incident response for IT security infrastructure components to the maintenance team.

Requirements:
• Proficient in Endpoint Security solutions, including Anti-Malware, Host Firewall, Application & Change Control, Disk Encryption, and EDR.
• Knowledgeable in Identity & Access Control solutions, such as PKI solutioning, Hardware Security Module (HSM), Privileged Access Management, 2FA, and OS Hardening Policies.
• Implement Endpoint or Identity & Access Control Security tools.
• Familiarity with various operating systems like Windows or Linux.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

About MyQueen:

We are seeking for dynamic and creative individual to join us as our Sales & Marketing Executive for our subsidiary,My Queen. My Queen is the 1st prenatal and postpartum wellness centre located in Sentosa, supported by a medical team. We aspire to provide prenatal and postpartum care for our quintessential women, to empower and support modern women in their maternal journey.

We strive to educate our mummies on topics varying from breast care to infant care. Marrying modern knowledge and traditional cultural insights by maternal-infant experts, we would like to deliver a blended maternal care model that emphasizes parental bonding and positive emotional wellbeing. We believe in a Happy Mum, a Happy Baby.

To learn more, please watch a short video about what we do here or visit our website here.

We have also appeared on Channel New Asia, Channel 8 News, Lianhe Zaobao and Yahoo.

As our Sales & Marketing Executive, you must have a passion towards marketing and embracing latest technology tools to engage our prospects and customers.

You will be involved in campaign ideation, planning, implementation, measurement of progress, and optimization process. You would need to be tech-savvy to enhance our brand awareness via digital tools. You should be proficient in English and Chinese to manage our company’s bilingual website.You will be a strong advocate for My Queen’s vision and mission, and a passionate role- model in women’s wellbeing.

If this challenging role is something that you are looking for, send in your application right away. We will love to meet you.

• Assist in the formulation of marketing strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (Instagram, Facebook, WeChat, Weibo etc.)
• Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online blogs and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Improve user experience in the company’s website
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Acquire insights in online marketing trends and keep strategies up-to-date
• Cold calling to potential customers; closing sales and working with the customers through the closing process;
• Meeting all quotas for cold, active, inactive calls, appointments, and meeting or exceeding annual sales goals; and
• Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.

A Successful Candidate should have:

• Proven experience as Digital Marketing Executive or similar role
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
• Good knowledge of web analytics tools (e.g. Google Analytics, WebTrends etc.)
• Experience with creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills
• Proficient communicating both English and Chinese
• Minimally Diploma in marketing or relevant field

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said Notice as well.

- Receptionist duties at the counter in an institute.

- Doing clerical duties and customer service.

- other duties and responsibilites given by the management.

- Work hours (0830 hrs - 1730 hrs weekdays) , (0900 hrs to 1300 hrs on Saturdays)

- Full time position with benefits

- Work place at Clementi area

Job Responsibilities

• Maintaining accurate client records such as contacts and accounts in CRM system
• Maintaining positive business relationships to ensure future sales
• Expedite the resolution of clients’ problems to maximize satisfaction
• Prepare quotations, job sheets and marketing tracking necessities
• Perform other sales-related duties as assigned

Job Requirements

• Minimum Diploma in IT or Business Administration
• Minimum 1-year proven work experience as IT inside sales/sales representative
• Commitment to excellent customer service
• Proactive and Resourceful
• Able to work independently with minimal supervision
• Team-oriented such as providing support and coordinates with sales team
• Competency in Microsoft Office