Facilities Coordinator

Work Dynamics - Integrated Facilities Management

Admin and Reporting:

• Prepare and submit utilities reports.
• Compile and submit various FM-related reports as required.
• Maintain accurate records of all maintenance activities and inspections.
• Assist to raise Purchase Order and process invoices when required.

Helpdesk Management:

• Oversee the facilities helpdesk operations.
• Ensure timely response and resolution to facility-related inquiries and issues.
• Prioritize and assign tasks to appropriate team members or vendors.

Pantry Management:

• Oversee pantry operations and maintenance.
• Ensure pantry areas are well-stocked, clean, and functional.

Mailroom Operations:

• Support mail sending and receiving processes, ensuring timely and accurate distribution.
• Oversee and maintain mailroom consumables inventory.

Housekeeping Operations:

• Oversee housekeeping for all daily maintenance issues and conduct daily inspection to ensure quality standards are being maintained.
• Monitor submission of supervisors’ daily inspection and periodic cleaning reports.
• Review cleaners’ deployment and duties to optimal use of manpower.
• Regular inspection for conformance to service standards and expectation of cleanliness, waste management, landscape and pest control.
• Investigates complaints regarding housekeeping service and equipment and takes corrective action.
• Monitor the cleaners’ schedule and ensure that they carry out their duties accordingly

The Snr Quantity Surveyor, oversee the works of a group of Quantity Surveyors, playing a critical role of managing all costs relating to building and civil engineering projects, from the initial calculations to the final figures, seeking to minimize the costs of a project and enhance value for money, while still achieving the required standards and quality. Many of these are specified by statutory building regulations, which the surveyor needs to understand and adhere to. Snr Quantity Surveyors keep track, throughout project progression, of variations to the contract that may affect costs and create reports to show profitability estimates and manages the cost relating to building project.

Summary :

5.5 days / Alt Saturday

Site Engineer up to $6000

Senior Site Engineer up to $7000

Industry: Construction (Civil & Structural)

Industry: M&E Fire Protection

Job Scope:

1. Site Supervision: To Oversee daily construction activities to ensure they align with project plans and timelines.

2. Quality Assurance: Monitor workmanship and materials to ensure compliance with specifications and standards.

3. Coordination: Collaborate with project managers, subcontractors, and other stakeholders to facilitate smooth operations.

4. Technical Support: Provide on-site technical assistance and resolve any engineering-related issues that arise.

5. Site Inspections: Conduct regular inspections to assess progress and identify any potential problems early.

6. Documentation Management: Maintain accurate records of project progress, including daily reports, logs, and photographs.

7. Health and Safety Compliance: Ensure that all safety protocols are followed and promote a safe working environment.

8. Problem Solving: Identify issues and implement effective solutions to minimize disruptions.

9. Client Communication: Liaise with clients to update them on progress and address any concerns.

10. Budget Monitoring: Assist in tracking project expenses and resource allocation to stay within budget.

Job Requirements:

• Bachelor's Degree / Diploma in Civil Engineering / Mechanical Engineering / Electrical Engineering OR any equivalent is welcome to apply
• Strong communication, organizational skills, and a solid understanding of construction practices and regulations.
• Good to have experience with LTA project
• Entry level is welcome to apply as there's assistant engineer's vacant available & training is provided.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

The Assistant Manager/Manager of Industrial & Logistics is responsible for supporting and managing industrial and logistics real estate operations, including leasing, property management, and client relationships. This role requires a strong understanding of the industrial and logistics sector, excellent analytical skills, and the ability to drive business growth.

Key Responsibilities:

• Support business development initiatives and assist in identifying new opportunities in the industrial and logistics sector
• Manage and oversee industrial and logistics properties, ensuring optimal performance and client satisfaction
• Conduct market research and analysis to inform strategic decisions and provide insights to clients
• Assist in the preparation of property valuations, financial models, and investment proposals
• Collaborate with cross-functional teams to deliver comprehensive solutions to clients
• Develop and maintain strong relationships with clients, tenants, and industry stakeholders
• Participate in lease negotiations and renewals
• Monitor market trends and competitor activities to maintain a competitive edge
• Ensure compliance with relevant regulations and company policies
• Mentor and guide junior team members as needed

Qualifications:

• Bachelor's degree in Real Estate, Business Administration, Finance, or related field
• 3-5 years of experience in industrial and logistics real estate or related industry
• Strong knowledge of industrial and logistics property markets and trends
• Excellent analytical and problem-solving skills
• Proficiency in financial modeling and property valuation techniques
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite and relevant real estate software
• Professional real estate license preferred

Skills:

• Strategic thinking and business acumen
• Project management and organizational skills
• Negotiation and conflict resolution abilities
• Attention to detail and accuracy
• Time management and ability to prioritize tasks
• Client-focused approach with strong customer service orientation
• Adaptability and willingness to learn in a dynamic industry

This job description provides a general overview of the role. Specific duties and requirements may vary depending on the company and location. It's always advisable to tailor the job description to the specific needs of the organization and the local market conditions.

Overview:

We are seeking a motivated and experienced M&E (Mechanical & Electrical) Engineer to join our dynamic team in the construction industry. The successful candidate will play a key role in the planning, design, and implementation of M&E systems in our construction projects, ensuring all works are executed to the highest standards and comply with local regulations.

Key Responsibilities:

• Design and Planning:
• Develop and review M&E designs, drawings, and specifications.
• Collaborate with architects, structural engineers, and other stakeholders to integrate M&E systems seamlessly into the overall project design.
• Conduct feasibility studies and cost estimates for M&E systems.

Project Management:

• Manage and oversee M&E installations and ensure that all works are completed on time and within budget.
• Coordinate with contractors and suppliers to ensure timely delivery and installation of M&E components.
• Monitor project progress and prepare regular reports for stakeholders.
• Quality Assurance and Compliance:
• Ensure all M&E works comply with relevant codes, standards, and regulations.
• Conduct inspections and testing of M&E installations to ensure quality and performance.
• Address and resolve any technical issues or discrepancies promptly.

Technical Support:

• Provide technical support and guidance to the project team and contractors.
• Assist in the preparation of tender documents and evaluation of bids for M&E works.
• Stay updated with the latest industry trends, technologies, and regulations.

Requirements:

• Education:
• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related field.

Experience:

• Minimum of 3-5 years of relevant experience in M&E Engineering within the construction industry.
• Proven track record in managing M&E systems in construction projects.

Skills:

• Strong knowledge of local building codes and regulations.
• Proficient in AutoCAD, BIM, and other relevant design software.
• Excellent project management and organizational skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Certifications:

• Professional Engineer (PE) license is an advantage but not mandatory.

How to Apply:

Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and qualifications to [email protected]

The Assistant Manager/Manager of Industrial & Logistics is responsible for supporting and managing industrial and logistics real estate operations, including leasing, property management, and client relationships. This role requires a strong understanding of the industrial and logistics sector, excellent analytical skills, and the ability to drive business growth.

Key Responsibilities:

• Support business development initiatives and assist in identifying new opportunities in the industrial and logistics sector
• Manage and oversee industrial and logistics properties, ensuring optimal performance and client satisfaction
• Conduct market research and analysis to inform strategic decisions and provide insights to clients
• Assist in the preparation of property valuations, financial models, and investment proposals
• Collaborate with cross-functional teams to deliver comprehensive solutions to clients
• Develop and maintain strong relationships with clients, tenants, and industry stakeholders
• Participate in lease negotiations and renewals
• Monitor market trends and competitor activities to maintain a competitive edge
• Ensure compliance with relevant regulations and company policies
• Mentor and guide junior team members as needed

Qualifications:

• Bachelor's degree in Real Estate, Business Administration, Finance, or related field
• 3-5 years of experience in industrial and logistics real estate or related industry
• Strong knowledge of industrial and logistics property markets and trends
• Excellent analytical and problem-solving skills
• Proficiency in financial modeling and property valuation techniques
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite and relevant real estate software
• Professional real estate license preferred

Skills:

• Strategic thinking and business acumen
• Project management and organizational skills
• Negotiation and conflict resolution abilities
• Attention to detail and accuracy
• Time management and ability to prioritize tasks
• Client-focused approach with strong customer service orientation
• Adaptability and willingness to learn in a dynamic industry

This job description provides a general overview of the role. Specific duties and requirements may vary depending on the company and location. It's always advisable to tailor the job description to the specific needs of the organization and the local market conditions.

Marketing & Sales Executive (Construction Industry)

Vacancies : 02

www.singlee.com.sg | www.singlian.com.sg

Office Location: 33 Ubi Avenue 3, Vertex Tower A

Nearest MRT Station: Ubi Station and Tai Seng Station

We are looking for results-oriented sales & marketing executives with a positive attitude and determination. He / She will be employed under one of our related companies. Main responsibilities include introducing our company products and services, securing sales and payments for the company.

Product & Services:

· ERSS Projects as contractor

· Steel Rental : Rental of sheet piles, steel beams and steel plates

· Machinery Rental: Excavators with vibro and auger attachments, excavators, silent pilers & telecrawler cranes

· Lorry crane & Transport services: Lorry cranes, trailers and low beds

Job Description & Scope:

· Marketing - Grow new leads, including marketing, by calls to action and meet potential clients

· Sales – Understand client’s requirements and prepare quotations, follow up, and secure sales

· Execution – Monitor, deliver and invoice to clients

· Payment - responsible for payment follow-up and collection

Job Requirements:

· Minimum ‘O’ level

· Minimum 3 years of Singapore sales experience in construction related.

· Must have driving licence (Class 2 or 3)

Remuneration Details:

· Gross monthly salary up to $8,000 (Transport allowance included)

· 5-day work week (8.30am – 5.30pm)

· Commission from collection

· Annual Leave 14 days + Various types of leave

· 2x bonus per year: Mid-Year-Bonus (Jun) & Year-End-Bonus

· Potential career progress

Interested applicants, email resume WhatsApp to 8048 1007 or call 6509 3117 for enquiries

Only shortlisted applicants will be contacted.

Property Management and Maintenance

■ Manage and maintain the property and keep it in a state of safe, good and operational condition

■ Ensure compliance of all relevant legislations, standards and requirements governing the

maintenance and management of buildings in Singapore, including customary business practices

■ Implement and regulate all instructions, by-laws and laws permitted under the requirements of

BMSMA and House rules

■ Liaise, schedule, supervise and conduct routine inspections of the property, grounds, facilities and

equipment to ensure that the property is properly maintained and serviced by staff and/or

contractors

■ Prepare, implement and review checklist and preventive maintenance programmes for the property

■ Liaise with property developers, consultants, architects, contractors during TOP and POST TOP for

new developments

■ Respond to after office hour emergency calls, messages and emails and take appropriate actions

Requirements:

■ Diploma or above

■ At least 2 years of related working experience

■ Proven management experience within property management industry

■ Strong understanding on Running Management Corporations and the Building Maintenance & Strata Management Act

■ Experience in managing relationships with clients

■ Demonstrate strong ability to influence and negotiate

■ Strong interpersonal, organisational, people management skills

■ Passion for and experience in developing people

■ Fluent in English

■ Excellent communication skills

1) Work pass applications matters and processing.

2) Training and certifications of site workers.

3) On boarding & repatriation of foreign workers.

4) Handling welfare and employee/worker issues.

5) Handling employee/worker leave issues.

6) Levy waiver applications.

7) Strong knowledge of the Singapore Employment Act and/or Singapore Foreign Employment Act

8) Able to work in a team.

9) Has a sense of urgency and problem-solving skills.

10) Good communication skills, both written and verbal.

1) Supervising and coordinating with warehouse team on loading and unloading of containers and vehicles.

2) Prepare delivery orders by arranging cargo and placing them in delivery area.

3) Inventory control.

4) Scheduling and arranging deliveries and manpower deployment.

5) Assist in keeping a safe and clean working environment.

6) Working with customer service team to handle client accounts.

1. Willing to work LTA Depo & mrt Construction project may be Long Hrs.

2. Must Work Saturday, Sunday & Public Holiday if required.

3. Site Work and attend inspection with RTO.

4. Autocad & BIM knowladge.

5. Willing to work Construction project may be Long Hrs.

6. Planning for workers schedule, control the cost, implementation and developing for Safety, Health and environmental for the projects. Ensure and developing the Relationship with client.

7. Site HT & LV cable pulling works at Existing Water Plant (Existing Water Plant).

8. Planning to carry on site work, attend the all the meeting.

9. Must Work Saturday, Sunday & Public Holiday if required

1) Assist M & E team with assembly and disassembly of TBM.

2) All aspects of TBM operation including maintenance of line and grade of the tunnel while steering the TBM, as well as operation of the segment erector and annular grouting systems.

3) Undertake cutterhead and tool inspection during the drive, take charge of emergency situations within the TBM.

4) Identify and communicate any and all working environment safety hazards.

5) Minimum 3 years experience as a TBM Operator. Experience in Slurry Plant is also an additional advantage.

6) Possess certificate in Building Construction Supervsiors Safety Course (BCSS) and Building Construction Supervisors Safety Course (BCSS-T).

1) Supervise and coordinate activities of tunnel construction crew engaged in sinking shafts, boring tunnels, placing tunnel segments, moving shield forward, and excavating in front of shield

2) Determine spacing, alignment, and depth of blast holes.

3) Assist and support Engineers in carrying out works as assigned, and ensuring that the works are carried out to schedule and in accordance to relevant regulations

4) Manage and supervise site workers for each shift.

5) Ensure completion of work in accordance to main contractor program and requirements safely with no accidents and incidents.

6) Troubleshooting and submit in-house report

7) Must know how to do hands-on training to do erecting of segment, ring building etc.

8) Able to do shift work (day and night shift)

9) Minimum 5 years’ experience in supervision of temporary works and underground structure or tunnelling.

10) Possess Certificate in Building Construction Safety Supervisor and BCSS-T

Build and manage a sales team, set performance goals and objectives, and provide coaching and feedback to team members.

Maintain good rapport and business relationships with existing customers in related marble products.

Develop strong working relationship with customers through interpreting customers'needs and ensuring customers' satisfaction.

Identify and develop new business opportunities and leads.

Understand market trends, customer’s changing requirements to develop and plan sales strategies.

Coordinate department activities and projects to meet project timelines

Conduct Products & Technical Presentation/Demonstration to Consultants / Architects / Main & Sub Contractors.

All related Sales and Marketing duties. (Projects follow up, Preparation of Quote, Project submission, Site meeting and collection)

Proven track record of achieving sales targets and driving revenue growth highly preferred.

Knowledge in Plumbing & Sanitary and experience in liaising with Consultants & Architects will be an advantage.

Conceptualizes concept and schematic designs.

Carries out feasibility studies and presents design proposals

Prepares tender documentation, schedules and material specifications

Oversees progress on-site work and resolves any arising issues

Collaborate with clients and consultants in design reviews

Work with the relevant parties in the authorities' submission, project execution, coordination and on-site construction supervision

Ensures design quality and authority compliance

Align tiles and straighten them with straightedges, levels and squares to ensure

patterns are even and precise

Cut, install, polish and surface granite and marble and ensure accuracy during the installation process for lasting results

Prepare various surfaces for tiling with waterproofing material or lath and by cleaning the surfaces properly

Create decorative wall and floor designs by laying and setting mosaic tiles in kitchens, bathrooms and living rooms

Tap tiles into place carefully using tools to properly adhere tiles to the base, making sure not to break or damage tiles

Follow blueprints precisely and mark and measure surfaces that need to be tiled to determine how to go about jobs

Ensuring teams work together to deliver quality work to strict deadlines.

Monitoring renovation processes, and providing materials and team building sessions are required.

Ensuring adherence to health and safety regulations at all times.

Cut tiles and shape them properly to ensure they fit around obstacles and in tight corners and odd spaces using power and hand tools

Form tile beds using concrete, plaster, mastic, cement, glue or mortar utilizing tools such as screeds, brushes and trowels

Loading & Unloading of material/products

Prepare Delivery of goods to customers

Any other ad-hoc duties assigned

Prepare Delivery of goods to construction sites.

Must be physically fit to carry heavy tiles and materials.

Must be physically fit to hack floor wall tiles.

1. Willing to work LTA Depo & MRT Construction project may be Long Hrs.

2. Must Work Saturday, Sunday & Public Holiday if required.

3. Site Work and attend inspection with RTO.

4. Autocad & BIM knowladge.

5. Willing to work Construction project may be Long Hrs.

6. Planning for workers schedule, control the cost, implementation and developing for Safety, Health and environmental for the projects. Ensure and developing the Relationship with client.

7. Site HT & LV cable pulling works at Existing Water Plant (Existing Water Plant).

8. Planning to carry on site work, attend the all the meeting.

9. Must Work Saturday, Sunday & Public Holiday if required

1) Devising and establishing software systems to support the implementation of strategies set by company’s management .

2) Development and maintenance of all our internal software systems and database.

3) Offer training to the company staff on the software and technical hardware usage.

4) Liaising with external vendors regarding network related matters and website hosting.

5) Staff support and maintaining hardware systems (CCTV, PCS/Laptops/Printers etc.) .

6) Server Maintenance & configurations.

7) Internet /Router Maintenance Requirements.

8) Bachelor’s Degree in Computer Science or equivalent 2+ yrs Experience in Programming Language Asp.Net C#, Sql Server 2012 or above Well verse in getting Requirements, Programming & Testing accordingly.

1) Oversee the full operation of the project sites of our tunnel projects

2) Control & monitor the day to day operations

3) Cost control

4) Safety issues of the sites

5) Discuss & nego technical issues with the clients

6) Planning of materials, manpower deployment & equipments usages

7) Engineering and technical drawings interpretation

-Primary responsibilities include transporting clients to and from places

-Deliver and collect items and materials

-Carrying out vehicle maintenance checks

-Picking up office purchases or other administrative needs

-Maintaining an organized schedule

-Arranging for vehicle repairs when necessary

-Utilizing navigation apps to find the most optimal route

Construction Company

Key Responsibilities

• Coordinate project activities
• Prepare project documentation
• Support procurement process by preparing tender documents
• Perform cost analysis, cost control and support Accounts with billing matters.
• Liaise with project engineers and contractors for relevant documentation submission

Job Requirements

• Diploma in Building/Quantity Surveying or prior relevant experience is preferred
• Attention to detail and problem-solving skills
• Ability to work well in a team environment

Others

• 5.5 working days
• Location: Kaki Bukit
• Salary Range: $2.5-3k Neg

1. Must possess Engineering degree or equivalent.

2. Must be able to co-ordinate with clients, inspectors, suppliers, workers and subcons.

3. Able to do computer aided drawing (AutoCad and sketchup)

4. Able to interpret drawing, able to generate shop drwing and cutting list.

5. Must be able to commit Saturday workdays.

6. Able to fulfill task with minimum supervision.

7. Ableto schedule daily work activities, deployment with workforce and resources.

8. Able to write Method of Statement adn Risk Assessment. Do Bar Schedule.

Duties and Responsibility:

- Attend conferences and training as required to maintain proficiency

- Ensure safety compliance and Quality Control

- Follow up master line program and closely monitor site progress

- Lead and manage project team

- Plan construction schedule and oversee implementation at site

- Prepare and review of construction drawings, technical proposal and method statements.

- Liaise and coordinate with client, QS, authorities, subcontractors

- Liaise and meet with client for construction project

- Manage changes to the project scope and project schedule

- Provide for site safety and security

- Report and escalate to management as needed

Job requirement:

- At least 5 years experience as a Construction Project Manager

- Meticulous with good communication, interpersonal and leadership skills

- Strong technical knowledge and capability to solve site issues

- WSQ RA Leader Risk Management Cert, SMO, BCSS, Work-At-Heigh (Supervisor), Scissor Lift (Supervisor) and Boomlift Certificate (Supervisor) requirement.

Job Description:

The Quantity Surveyor (QS) is responsible for managing and overseeing all aspects of cost control, financial monitoring, and contract administration throughout the lifecycle of construction projects. The role includes preparing budgets, handling tenders, sourcing quotations, managing contracts, conducting site measurements, and ensuring timely payments to subcontractors.

Key Responsibilities:

• Accurately measure and take off quantities from drawings and site, ensuring quantities align with project specifications.
• Source quotations from suppliers, specialists, and subcontractors, evaluating them based on cost, quality, and performance.
• Prepare costing summaries for review and assist in preparing and submitting tender proposals and price breakdowns.
• Prepare project budgets and monitor them regularly, tracking costs against the budget and implementing corrective actions as necessary.
• Recommend subcontractors for award, prepare subcontract agreements, and negotiate terms and conditions with subcontractors.
• Conduct site measurements to verify work is aligned with contract and attend site meetings with clients, consultants, and project teams.
• Review and verify subcontractor progress claims, ensuring timely responses for payments based on progress.
• Assess and prepare variation orders and claims, ensuring accurate documentation of variations and their cost impacts.
• Prepare and submit progress claims and compile and prepare project final accounts, ensuring accuracy.
• Maintain records of all contract and subcontract documents, and manage the transmission of documents and drawings to clients and consultants.
• Provide regular updates to senior management on project finances, and communicate effectively with clients, consultants, subcontractors, and internal teams.

Job Requirements:

• Degree or Diploma in Building / Civil Engineering / Quantity Surveying / Construction Management or equivalent qualification.
• Detail-oriented with strong analytical abilities and effective communication and negotiation skills.
• Individuals of the highest calibre who are confident, driven and with excellent interpersonal skills.
• PC literate in Word / Excel / Power Point /AutoCAD etc.
• Good team player and able to work independently with positive attitude.
• Opportunities for career growth into senior roles such as Senior Quantity Surveyor or Project Manager, with access to professional training and certifications.

Responsibilities

• Be the APAC marketing owner defining a short- and long-term GTM strategy for Work Dynamics Technology solutions, owning and executing optimal marketing programs and delivering against this strategy;
• Define geo-specific marketing plans that support the regional sales strategy; developing and implementing new and existing customer pipeline creation and acceleration sales plays and programs jointly with sales, field marketing, partners, and subject-matter experts;
• Strategize, build, and execute integrated field campaigns that involve digital marketing, email marketing, direct mail marketing, and other channels, as required, with a goal of increasing brand awareness locally/regionally, and driving leads and MQLs for tech and sustainability offerings that improve the value and performance of our accounts/client’s real estate;
• Manage account-based marketing activities, in partnership with sales including but not limited to, identifying target accounts, developing strategy, executing campaigns, accelerating existing sales opportunities, and deepen our existing customer relationships.
• Research, choose, design, and manage live events to be included as tactics in the overall marketing mix, and ensure there is a cohesive pre-event, at-event and post-event nurture strategy to increase engagement, response rates, leads to the business. Forecast, measure, analyze and report on impact of in-person/virtual events & programs.
• Help APAC technology sellers and business development teams with content conceptualisation and creation for email nurture campaigns, talk tracks, webinars, live events etc. Interlock to create consistent experience across marketing and outbound prospecting campaigns
• Produce and manage a regional/field marketing calendar that includes regional/local activations, paid/earned media, and support around regional/national campaigns (in-reach/outreach).
• Collaborate with regional/global marketing COEs to develop metrics to measure the success of marketing programs. This includes benchmarked ROI metrics by working with the sales and demand generation teams, managing, and analysing campaign data in Salesforce.
• Identify opportunities to improve marketing and program effectiveness through better audience.
• Manage regional/field marketing budget including, but not limited to local partnerships, sponsorships, brand ambassador labor, media spend etc. working closely with field marketing teams.
• Complete quarterly budget reviews and ROI analysis; pivot strategy to align with findings. Segmentation, account targeting, messaging, marketing techniques, PR, and processes.
• Communicate and educate the sales team regarding new and planned marketing activities, including global, regional, and local programs.
• Providing intel and market intelligence from different markets/industries in terms of audience pain points/trends. Conduct relevant market scans/industry sizing prior to running campaigns/BDR out reaches.
• Interface with sales to determine sales enablement needs, and work with sales enablement team to develop tools, training, and content.
• Evaluate, select, and work with vendors to help translate goals into deliverables and results.

Qualifications

• Singapore for role base.
• English fluency is essential.
• BS in marketing or business, MBA preferred.
• 8+ years of B2B/SaaS product marketing experience
• 3+ years of B2B field marketing leadership experience
• Experience working in commercial real estate industry is a plus.
• Proven experience working with sales teams to formulate and operationalise programs that drive sales.
• Excellent project and time management skills
• Ability to demonstrate track record of success in all key areas of responsibility.
• Highly motivated individual who thrives in a fast-paced team environment and is adaptable to changing market and organisational requirements.
• Experience building, executing, and scaling cross-functional marketing programs.

Job Description

Strategy and Development

Overall responsibility for QRC activities across the Work Dynamics business. Ensure that QRC strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery targets and which enables the company to function and compete effectively in the market and in a sustained manner. Evaluate the risks faced by the business and take action to mitigate and develop opportunities. Contribute to overall business strategy for Quality, Risk Management and Business Assurance to ensure Work Dynamics has a consistent approach that is steeped in ISO and TQM.

Responsibilities

• Coordinate use of the JLL quality management systems (QMS) across all industries and clients within the region, and optimize the use of the JLL QMS to add value and minimize compliance risk for IFM services provided to our clients.
• Create and implement best practice quality vision, strategy, policies, processes and procedures to aid and improve business performance.
• Drive any necessary culture change and improvement in business performance to deliver strategic goals
• Establish quality and reliability standards by studying industry benchmarks and the requirements of customers and research/design and development, and define the metrics required to assess performance against standards required
• Implement new QRC processes and systems where appropriate
• Develop and manage an internal operational audit program to ensure effective internal and external audits happen as well as assessment and audit of subcontractors. Ensure audits are documented, findings identified, and actions are created by responsible stakeholders and tracked through to resolution. Create Quality & compliance, external audit and internal audit reports and dashboards for senior executives.
• Assist in continuous improvement activities throughout the business ensuring that problems are prevented and that customer requirements are met with any problems resolved effectively and economically
• Work to prevent non-conformances, customer complaints, concession and rework alongside Operations to develop corrective and preventative actions within required time-frame
• Liaise with the account management enablement teams in each region to ensure compliance with JLL global client assurance programs. Support account teams with coaching and guidance on quality, risk, and compliance best practices and global standards.
• Continually improve the Quality Management System, updating procedures and train team members where required
• Collate ISO certification by country (ISO 9001 (quality management), ISO 1400 (environmental management), ISO 45001 (occupational health & safety management) to understand current certification and collaborate on development of integrated management system plans for future ISO accreditations.
• The role will require interaction with cross functional SMEs in each of the product delivery areas and participate in the development of the QRC framework at a global, regional, sub-regional and country level by industry to ensure all required playbooks, processes and standard operating procedures are in place, logged, named and numbered correctly on a central register and stored in a central repository
• Provide QRC support to new business development initiatives, and enable quality and risk management programs at new accounts within region and global as needed
• Able to clearly communicate regulatory requirements to relevant clients within the region, and apply these to the compliance systems that JLL will develop for clients in these industries.
• Ensure that corrective actions are delivered and non-compliance issues are resolved on time
• Work with external ISO accreditors to schedule external audits as and when required ensuring key stakeholders, SME’s are aware and available by country as required.
• Develop improvement and communication protocol within all systems and processes across the business Report on QRC activities on a regular basis to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators
• Partner with Environmental, Health and Safety, and Engineering to implement a behavioural approach to safety and a zero tolerance culture
• Develop training materials for quality, risk, and compliance for employees at all levels.
• Work with the transition leader to ensure that the quality and risk framework minimum standards are included in all transitions and in place for go-live
• Other quality, risk, and compliance tasks required to support regional operations.

The Candidate

The candidate should have a technical mindset and proven leadership and management skills with the ability to engage, negotiate, and manage key stakeholders and suppliers. S/he should be a strong and confident negotiator with the ability to engage internal and external stakeholders at all levels, excellent communication, interpersonal and influencing skills as well as excellent analytical and problem-solving abilities. The candidate should be results orientated with ability to plan and deliver against project deadlines commercially and financially astute with experience of managing budgets. An appreciation of and an ability to positively resolve issues arising from different cultures

Experience

• Educated to degree level in a relevant area of study. Bachelors or similar level degree (Desired: Engineering, statistics, or quality discipline or related). Advanced degree beneficial, or equivalent experience
• At least 10 years’ experience in Quality or Operations required, at least 5 leading quality improvement programs
• Demonstrable experience of leading a quality function with a proven track record in strategic quality leadership delivering effective quality strategies, policies, processes and systems and compliance to ISO accreditations
• Experience implementing / managing ISO 9001-certified quality management systems
• Certified Quality Auditor (internal or lead)
• Experience leading/managing a large, complex and geographically dispersed team
• Proven leader with extensive ability to build solid and collaborative relationships with team members that fosters a contagiously quality and compliance CI culture.
• Ability to add value, reduce costs and make business improvements
• Proven project management and cross-functional experience
• Ability to communicate, effectively interface and influence multiple levels of executives and a broad range of internal and external customers
• Chartered Membership of an industry related Professional Body, preferred
• Six Sigma Green / Black Belt experience preferred
• Experience working in cGxP operations, especially related to regulated facilities and equipment, a plus but not required
• Other quality, risk, and compliance tasks required to support regional operations.

Skills

• Leadership Skills:A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization and with clients.
  Strong cultural alignment: unwavering ethical standards; drives excellence and innately collaborative
  Strategic in nature, with a strong bias towards transformation and execution
  Inspirational Leader, stimulates action with a balanced leadership style of control and influence
  Operates with a sense of urgency
  Decisive, willing to take risks
  
• Influencing and Team work: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others
• Project Management Skills: Knows how to effectively structure, staff and manage projects and teams to ensure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes.
• Analytical Skills: Has a structured approach to problem solving with a natural inclination for systems thinking, planning strategy and tactics. Experience / qualification in Design Thinking will be of advantage
• Character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach
• Client orientation: Keen focus on client needs, acutely focused on improving the client experience. Very high credibility in front of senior client audiences.

Behavioural Competencies

• Strategically adept
• Possesses a customer mindset, internal and external
• Cross-functional, collaborative, and culture-builder
• Results oriented, constantly raising the bar
• Proven leadership in both direct and project environments