Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Job Summary:

We are seeking an experienced Facilities Engineer to manage and optimize our building systems, infrastructure, and assets. The ideal candidate will oversee maintenance operations, ensure regulatory compliance, and implement strategies for efficient and sustainable facility management.

Key Responsibilities:

Asset Management:

• Maintain and update asset records in the asset management system
• Conduct regular criticality and condition assessments
• Develop and implement maintenance strategies
• Produce annual and yearly asset capital replacement plans

Maintenance Operations:

• Oversee planned, preventive, and reactive maintenance for all facility assets
• Manage statutory inspections and testing
• Coordinate specialist engineering and handyman services
• Ensure compliance with health, safety, and environmental regulations

Technical Administration:

• Manage records, O&M manuals, and technical documentation
• Operate building management systems
• Oversee work order management and performance monitoring
• Maintain technical library and manage subcontractors

Infrastructure Management:

• Maintain site infrastructure including HVAC, electrical, plumbing, and security systems
• Oversee building fabric maintenance and site infrastructure upkeep
• Manage specialized systems (e.g., lifts, fire systems, water management)

Project Management:

• Initiate and manage capital projects and improvements
• Coordinate with contractors and vendors for installations and upgrades
• Manage project budgets and timelines

Compliance and Safety:

• Ensure adherence to all relevant regulations and policies
• Manage permits, licenses, and certifications
• Conduct risk assessments and implement safety measures

Reporting and Analysis:

• Prepare regular reports on asset performance and condition
• Analyze maintenance data to identify trends and improvement opportunities
• Provide recommendations for cost savings and efficiency enhancements

Requirements

• Bachelor's degree in Mechanical, Electrical, or Civil Engineering
• 3 years of experience in facilities management or building engineering
• Strong knowledge of building systems and asset management principles
• Familiarity with CMMS and building automation systems
• Experience with project management and budget control
• Understanding of relevant regulations and industry standards (e.g., ISO 55000)
• Excellent problem-solving and leadership skills
• Relevant certifications (e.g., PE, CEM, FMP) are a plus

The ideal candidate will be a hands-on leader with strong technical expertise, capable of managing complex facility operations while driving continuous improvement and efficiency.

Responsibilities

• Perform inspections and eliminate any identified fire hazard within the premises
• Monitor the maintenance of the fire safety systems in compliance with regulations
• Recommend tests for fire safety systems to ensure they are in good operating condition
• Liaise and coordinate with SCDF on all matters relating to fire safety and its requirements.
• Prepare fire safety guidebooks for the occupants of the premises;
• Conduct fire safety campaigns, training, and activities to create awareness
• Manage and guide occupants in firefighting and evacuation procedures during fire or other emergency situations
• Supervise the operation of the Fire Command Centre in the event of fire or other emergencies
• Conduct at least 2 Table-Top Exercises, fire drills within the premises together with Fire Safety Commitee
• Evaluate the effectiveness of Fire Emergency Plan / Emergency Response Plan
• Submit annual report to building owner
• Notify the SCDF immediately of any occurrence of fire incident

Requirements

• Relevant experience in mixed development, retail, commercial or industrial buildings
• Fire Safety Manager (FSM) certificate
• Registered with SCDF

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Job Description

Duties & Responsibilities

• Deliver exceptional customer service to meet the expectations of on-site clients.
• Ensure timely completion of preventative and reactive work requests.
• Manage the preventative and reactive maintenance database to efficiently handle work order and ticket requests.
• Provide supervision during major works to ensure high-quality workmanship.
• Conduct root cause analysis on major reactive faults and assess proposed rectifications with technicians to ensure suitability and effectiveness.
• Perform regular site inspections and assessments to maintain building procedures and performance measures.
• Assist with requests related to management, operations, and financial audits.
• Coordinate and oversee day-to-day operations of facilities management for assigned properties.
• Serve as a liaison between property owners, tenants, vendors, and internal stakeholders.
• Respond promptly to maintenance requests, resolve issues, and achieve satisfactory resolutions.
• Schedule and manage routine inspections, maintenance, and repairs of facilities.
• Cultivate strong vendor relationships, including obtaining quotes, negotiating contracts, and ensuring compliance with service level agreements.
• Ensure compliance with health, safety, and environmental regulations.
• Maintain accurate records of maintenance activities, service contracts, and warranties.
• Provide regular reports to management on facility performance, maintenance activities, and adherence to budget.

Required Knowledge, Skills and Abilities

• Diploma in Facilities Management or a related field is preferred.
• Proficient in both written and spoken English.
• Strong interpersonal skills for effective communication with various stakeholders.
• Extensive experience in the built environment, with a solid understanding of HVAC, electrical, plumbing, carpentry, and general handyman tasks.
• Previous experience in a similar coordination role would be advantageous.
• Goal-oriented mindset with the ability to focus on meeting performance targets.
• Strong problem-solving skills, capable of effectively resolving complex issues in ambiguous situations.
• Self-motivated and able to work independently with minimal supervision.
• adept at prioritizing and managing operational works efficiently and within deadlines.
• Quick to learn and adapt to utilizing required software.

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the Role

As an Administrative Assistant/ Officer at Knight Frank, you’ll be the key person in supporting both owners/ tenants and team. Reporting to the Site Head, you will facilitate the onboarding of new owners/ tenants, coordinate service requests and maintain an organized filing system. This position is ideal for a proactive individual with excellent interpersonal skills.

What you will be doing:

• Owners/ Tenants Support: Act as the first point of contact for owners and tenants, answering phone calls, handling enquiries and complaints with professionalism.
• Onboarding New Owners/ Tenants: Assist new owners and tenants in the application process for card access, keys, season parking and manage move-in/move-out logistics to ensure a seamless transition into their new homes.
• Service Coordination: Coordinate on-site inspections for Technician and Property Executive to promptly address residents’ service requests.
• Administrative Excellence: Manage petty cash vouchers and facility bookings. Provide administrative support by compiling weekly and monthly submissions for HQ Accounts. Establish and maintain an efficient filing system to streamline documentation and operations. Keep an accurate inventory of office stationery and track equipment maintenance records.

What we’re looking for someone who’s:

• Strong communication and interpersonal skills.
• Positive attitude with a can-do mindset.
• Detail-oriented.
• Proficient in Microsoft Office and comfortable using technology to streamline property management tasks.
• Candidates from property/ facilities management, service industry or Hospitality, Tourism, or Hotel Management will have an added advantage.
• Minimum of 'O' Level or equivalent qualifications.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the Role

As a Strata Management Customer Service Executive, you’ll play a crucial role in ensuring a seamless experience for property owners during both unit handover and defects management. Your ability to communicate effectively and prioritize customer satisfaction will be key in delivering exceptional service to our clients.

What You Will Be Doing:

• Pre-Handover Inspections: Conduct detailed inspections of units before handover, identify defects, and work closely with contractors to ensure prompt resolution. Keep the developer updated on progress and prepare comprehensive handover kits for owners.
• Handover Process: Coordinate handover schedules with the developer, guide owners through the handover, and address any inquiries about unit interiors. Maintain accurate handover records and provide daily updates to the developer.
• Defects Management: Act as the liaison between owners and contractors, ensuring timely defect resolutions. Oversee rectification sign-offs and monitor progress to meet agreed timelines. Maintain logs for keys, access cards, and other critical details during defect rectifications.

What we’re looking for someone who’s:

• Experienced in unit handover and defects management, with at least 2 years of relevant experience.
• Diploma-qualified or holds an equivalent certification.
• Able to work under pressure and manage tight deadlines.
• Detail-oriented and organized, capable of juggling multiple tasks.
• A strong communicator with a customer-focused, able to navigate complex situations with ease.
• Comfortable working independently, yet a team player with a collaborative attitude.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

MAJOR RESPONSIBILITIES

• Attend / Response customer phone calls, emails, support tickets and collect customer requests and data
• Understanding networks and provide product information
• Patching of switches, servers, and other ICT equipment
• Updating Patch Manager records according to the Vendors Reports
• Solve common problems such as verification of hardware and software, installation issues, and setup
• Checking data centre racking / unracking and cabling
• Escort and manage the Vendors and organizing the works schedule
• Coordinating with other departments and interactions with clients
• Checking the comms rooms conditions and conduct routine inspections
• Managing all cabling and IT hardware installation/decommissioning tasks and coordinate with the Vendors for executing the works
• Preparing the change requests, permits and other required documentations for the cabling and IT hardware requests

CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA

Ideal Experience

• Thorough understanding of building services design and engineering management
• Strong sense of technical services continuity, awareness of risks and impact of daily operations
• Ability to identify and implement opportunities for operational efficiency / improvements and implement agreed solutions
• Provide oversight to improve service levels
• Ability to support Service Management and related processes (e.g., Service Request, Incident, Change)
• Ability to perform data centre racking / unracking and cabling, basic rack cabling tidy-up / clean-up
• Ability to perform hardware installations, decommission and cable installations, cable removal which include troubleshooting and testing
• Working knowledge and /or experience in IT devices hardware maintenance, and break-fix support
• Working knowledge of physical Enterprise-class IT infrastructures (e.g., Servers, SANs, Networking, etc.)
• Working knowledge of Microsoft server hardware, networking, and Data Centre Power schemes
• Ability to execute the Power Maintenance Events
• Ability to handle tape backup media and prepare for offsite storage
• Ability to perform physical audits and ensure the Service Management database is updated and accurate
• Comfortable working in a challenging environment as part of a team and maintain business relationships to meet and exceed client expectations
• Comfortable managing incidents and service failures
• Strong written, verbal, and interpersonal communication skills with English and local language(s)

Desirable

• Microsoft / Linux / UNIX certification and/or administration experience
• Network certification - CCNA, Network+
• Data Centre related certification - CDCP/S/E, CDCMP/TP

Critical Competencies for Success (with corresponding ‘I am JLL behaviours’)

Client Focus & Relationship Management – ‘I Value my Customers’

• Demonstrates proactive & professional approach to customer service and stakeholder engagement
• Ability to interact with a wide range of client staff, including senior levels
• Ability to manage conflict and balance between client and firm requirements

People Management and Team Leadership – ‘I am a Team Player’

• Ability to deliver requirements through a remote matrix-reporting team effectively, promoting open, constructive and collaborative relationships at all levels

Program Management & Organizational Skills – ‘I am Proactive’

• Excellent planning & organizational skills to prioritize work and meet tight deadlines
• Proven ability to manage multiple and complex operational matters on a daily basis
• Provide oversight to improve service levels. Train, mentor, and suggest improvements / modifications to training programs

Problem Solving & Strategic Thinking – ‘I am Innovative’

• Capacity to deal with ambiguity and solve complex problems effectively
• Analytical proven ability to solve problems using a quantitative approach
• Proven ability to employ holistic approaches and looks at long term solutions

Other Personal Characteristics

• Attention to detail
• Strives for compliance while being agile to adapt to business needs and change
• Natural communicator who enjoys engaging at all levels
• Self-motivated and confident
• Exhibits honesty & trustworthiness
• Open to new ideas & willing to challenge status quo
• Works well with diverse teams from various countries/ cultures

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role

As a Building Maintenance Technician at Knight Frank Strata Management business unit, you will play a crucial role in ensuring the smooth operation and maintenance of our buildings and estates. Reporting to the Site Head, you will perform a variety of technical tasks such as hands-on repairs, routine safety checks and preventive maintenance, to keep the facilities at optimal condition. We are seeking a proactive team player with relevant experience in building maintenance.

What you will be doing:

• Hands-On Repairs: Perform a variety of general building repairs, including but not limited to electrical, plumbing, and painting. Read and interpret technical diagrams, including electrical and plumbing drawings and site plans.
• Daily Safety Checks: Conduct routine checks for electrical safety hazards, water ponding, and collaborate with security personnel to maintain site safety.
• Preventive and Ad-Hoc Maintenance: Assist in executing both scheduled and on-demand maintenance tasks to keep facilities in optimal condition.
• Monitoring M&E Systems: Maintain accurate records of Mechanical & Electrical (M&E) readings and monitor the performance of systems and equipment.
• Supervision of Contractors: Assist in overseeing maintenance and servicing work conducted by external contractors, reporting any irregularities or concerns to the site manager.

What we’re looking for someone who’s:

• At least 1 year relevant working experience in building maintenance.
• Good knowledge of building, mechanical & electrical systems.
• Able to communicate and interact with people and a good team player.
• Minimum NITEC in Building Services / Mechanical / Electrical Engineering or equivalent.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Responsibilities:

Client & Stakeholder Management:

• Unprecedented business growth, working on an exceptionally exciting account with a Client recognised globally as a leader in their industry, you will be personally committed to building your knowledge of their business and relationships with stakeholders to implement strategies and projects to best support our success
• Advanced EQ and interpersonal skills will give you an edge when developing and managing relationships. Reading between the lines, maintaining a solution oriented approach and having a keen sense of empathy will enable you to function in a fast moving and high volume environment, with the trust of your stakeholders
• Able to navigate a highly matrixed organisation with finesse and balance Clients / stakeholders competing priorities, effectively evaluating and executing independently
• A people person, you’ll understand the value of true collaboration and build strong relationships with our HQ, peers and our accounts vendors / partners / project peers (eg, food, security, IT etc)
• Responsible for achieving all KPI’s and SLA’s in the Client contract through continuous delivery of exceptional quality service
• Ensuring that messaging is consistent and in line with your supervisor's direction, responding to client inquiries and concerns promptly, and with courtesy and enthusiasm.
• Building relationships by engaging clients in authentic, personable conversation. Take ownership of customer concerns and proactively seek to resolve them timely.
• Provide end to end service; take responsibility and accountability.

Operations:

• Responsible for the delivery of all hard services including supervision and oversight of subcontracted services
• Collaborates with Lead Technical Service Coordinator/FM to manage the budget for site including support for project works
• Promotes high level of satisfaction among client users by promptly responding to their service requirements.
• Assures prompt response by other team members and selected contractors to exceed customer expectations at all times
• Demonstrates leadership, gives direction and mentors the JLL team on site to promote engagement and excellence in customer service and delivery
• Management of the Building Operation System (smart building management)
• Understanding of the critical MEP systems on site including UPS, generator, fire alarm etc. with an ability to support client security teams and their systems
• Ensures compliance with local legislative requirements, JLL and client best practice, policies and procedures.
• Develops a close working relationship with all of the vendors under his/her control to ensure that they fully understand the Client culture and are made to feel part of the team delivering a high quality of service.
• Develops a close working relationship with all of the vendors under
• Ensures delivery of PPM in line with agreed timelines and monitors vendors to ensure service delivery in line with KPI/SLAs
• Communicates in an open, honest, transparent manner at all times with the ability to tailor the message to specific audience and their needs
• Leads monthly management meetings with relevant vendors
• Collaborate with other Real Estate and Workplace Services (REWS) functions to ensure the delivery of major/minor capital works projects
• Must be prepared to be on call and work out of normal working hours where applicable

Finance

• Ensure that annual capex & opex budgets are prepared within the required timescales and relevant commentary is provided
• Manage overall project dependencies and ensure project deliverables stay on-budget.

Health & Safety Management

• Implement and manage safety procedures to ensure the provision of a safe working environment at all times.
• Ensure compliance with statutory regulations on fire, health and safety standards (as required).

Requirement:

The person we need will know:

• Minimum 5 years of experience in control systems, controls engineering, IT and Smart buildings related field.
• Degree or Diploma in Engineering.
• Effective communication skills including verbal, written and presentation skills
• Proven ability to work effectively both independently and in a team based environment
• Experience within a fast paced multi-cultural global organization would be beneficial
• Demonstrated willingness to be flexible and adaptable to changing priorities
• Strong multi-tasking and organizational skills

The person we need will be:

• Confident, clear and comfortable communicating with diverse groups at all levels of the organisation
• Able to understand whether a high-level concise update is required or detailed analysis and insight
• Thoughtful and concise in written comms, with an eye for detail, always thinking a step ahead and aware of others perspectives
• Self motivated, high energy and a natural people person who enjoys collaborating
• Familiar with matrixed reporting lines, able to manage, prioritise and re-prioritise effectively
• Calm in stressful situations, rational and logical under pressure and adaptable to rapidly changing situations
• Goal oriented, able to maintain focus on deliverables in a high volume and high growth environment

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

What you will be doing:

• Process applications for access cards, vehicle IU registration, vessel applications, buggy registration, bulk delivery and mover requests.
• Assist residents with administrative tasks and payment-related inquiries.
• Filing.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Job Description

Technical Property Management:

• Oversee the technical aspects of property management, including building systems, infrastructure, and maintenance protocols.

Maintenance Planning and Execution:

• Collaborate with property managers to develop and implement preventive maintenance plans, ensuring that building systems, equipment, and infrastructure are functioning optimally.

Energy Efficiency:

• Identify opportunities to optimize energy usage in buildings and implement sustainable solutions to drive energy efficiency and cost savings.
• Stay updated on energy regulations and rebates to maximize efficiency and compliance.

Vendor Management:

• Engage and manage relationships with service providers, contractors, and suppliers for technical maintenance and repairs.
• Ensure timely completion of tasks and adherence to quality standards.

Technical Assessments and Audits:

• Conduct regular inspections and assessments of properties to identify maintenance needs, potential risks, and compliance with technical standards and regulations.
• Develop action plans to address identified issues.

Budgeting and Cost Management:

• Assist in the preparation and management of the technical budget, monitoring expenses, and optimizing costs while maintaining quality standards.

Technology Integration:

• Evaluate and implement emerging technologies and systems to enhance property operations, such as building automation, security systems, IoT devices, and energy management software.

Compliance and Regulations:

• Stay updated on local building codes, safety regulations, and environmental requirements.
• Ensure properties comply with relevant standards and implement necessary remedial actions.

Communication and Coordination:

• Collaborate with property management teams, tenants, and other stakeholders to address technical issues, provide updates on maintenance projects, and ensure timely resolution of concerns.

Documentation and Reporting:

• Maintain accurate and up-to-date records of property maintenance activities, contracts, service agreements, and technical documentation.
• Prepare reports on building performance, maintenance activities, and expense tracking.

Requirements:

• Min Diploma holder with at least 3 years of experience in hands on of Facilities maintenance.
• Team player

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

What This Job Involves

Support Account Lead & account leadership team in handling business, operational, financial decision making, risk mitigation, other pricing advice and all account specific finance related matters. Your key responsibilities will be:

Job Description:
Business Partnering and Contract Management

• Team member of Account Relationship Team with client
• Partnering with Account Lead in providing financial reports and analysis for business decision making.
• Interaction with different stakeholders including third-party service providers/vendors and key client personnel.
• Expense and debtors’ management
• Setting, review and monitoring of financial key performance indicators
• Resolving system issues
• Implementation of process improvements, encouraging efficiencies in financial management
• Ensure the Finance team assists with on-going cost saving projects, including identification, monitoring and analysis.

Invoice Payments & Billings

• Manage Vendor Payments
• Ensure accurate and timely client billings.
• Support and maintain all necessary guidelines and manuals associated with the accounts payable / receivable process
• Accountable for the timely coordination of the JLL invoice processing and monitoring the accounts receivable ensuring management of JLL cash flow.
• Optimizing working capital and monitoring liquidity on the account. Develop and execute strategies to maximize cash efficiency while minimizing financial risks.

Reporting/Forecasting/Planning

• Responsible for developing and implementing financial plans, budgets, and forecasts.
• Analyse financial data to provide insights on performance, identify areas for improvement, and measure the financial impact of business initiatives.
• Accurate and timely monthly, quarterly & ad hoc reporting and variance analysis for client and corporate requirements, Annual budget & quarterly forecasts for both client and corporate stakeholders.
• Working closely with the local country Finance teams on profitability/revenue variances, issues and other requirements and task
• Reviewing and monitoring of potential risk and opportunities within the account
• Perform sensitivity analysis and scenario modelling where requested.

General Ledger Management, Policies & Procedures & Audit

• Management of Month End processes
• Responsible in ensuring month end closing procedures are properly performed and investigated i.e. Bank Reconciliation, GRNV
• Ensure data integrity of the systems across the region and audit data from time to time.
• Working with different finance teams (i.e Controllership, FP&A teams) to compliance to accounting standards such as revenue recognition (fee at risk), cost capitalisation and etc.
• Ensure that appropriate process and systems controls are in place and maintained to guarantee the integrity of all transactions.
• Ensure that all financial accounting and reporting is audit worthy and in keeping with recognised quality management processes
• Ensure all finance staff are well trained on the financial systems & are effectively able to extract data.
• Co-ordination of adhoc financial requests as required by regional finance team

Sound like you? Here is what we’re looking for:

Being Analytical and Meticulous

Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor financial aspects. You should have a good knowledge of the working procedures.

Qualifications

University degree or professional qualification in accounting, finance, or relevant field (ACCA, CIMA, CPA)

Minimum of 5 years of finance managerial experience in finance.

Candidate with regional exposure in APAC will be an added advantage.

Experience in leading finance in matrix environment including ability to manage through complexity and ambiguity

Business partnering and commercial finance experience

Job Description:

• Responsible for checking Tender Documents and preparing BOQ
• Handle on the Details Estimating.
• Sourcing of Subcontractors and Suppliers.
• Prepare the Request for Quotation (RFQ).
• Make Cost Comparison.
• Prepare the Letter of Awards (LOA)
• Prepare Variation Orders (VO).
• Issue Payment Certificate.
• Maintain Proper Documents and Drawings.
• All other QS-related assignments

Job Requirement:

• Degree / Diploma in Building or its equivalent
• At least 3 years of working experience with building construction
• Computer literacy (MS Office)
• Able to work independently

Able to read construction drawings, know well the skill of formwork , rebar, concreting, survey.

To lead the installation teams at construction sites to plan and execute works according to the project schedule;

To plan the manpower deployment require for the site works;

To ensure efficient utilization of manpower, raw materials and consumables for our construction projects at construction sites;

To oversee the works and resolve any technical issues/ difficulties that may arise on constructions sites;

To ensure the works at construction sites carried out are complying with safe work procedures;

To report to project team on work progress at construction sites;

To liaise with main or sub-contractor for coordination work and installation,able to handle complaints and provide regular feedbacks.

To manage all on-site matters and assist Technical issues.

Any other duties as assigned by the Project Manager from time to time.

Accept working outdoors,the minimum working hours are from Monday to Saturday.

Supervisor

(Building Construction/Project)

Responsibilities:

• to assist in Project team on site matters
• on building projects assigned
• on maintenance and defects, A&A works
• co-ordination of sub-contractors and suppliers
• able to lead & supervise workers on site
• comply with the site works and safety regulations and rules
• daily ferrying workers to-&-fro from dormitory to site
• supervising of direct workforce on day-to-day operation of project
• any other works as & when directed by the Management or your Superior

Requirements:

• Recognized or related work skill certificates
• Minimum 1 to 2 years construction trade experiences in Singapore
• Fresh graduate is welcome to apply
• Preferred Singaporean to apply