Job Overview:

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. The ideal candidate will provide essential support to the office by answering calls, managing data in Excel sheets, tracking tasks, and performing a variety of other administrative duties. The role requires excellent communication skills, proficiency with office software, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Answering Calls: Professionally handle inbound calls, redirect them to the appropriate person, or take messages as required.
• Excel Management: Maintain, update, and create Excel spreadsheets for various purposes such as data entry, reports, and tracking.
• Tracking and Reporting: Keep track of office supplies, appointments, and important deadlines, providing regular updates to management.
• Email and Correspondence: Respond to emails, manage incoming and outgoing mail, and ensure timely communication within the office.
• Filing and Documentation: Organize and maintain electronic and paper files, ensuring proper documentation is up to date and accessible.
• Scheduling: Assist in scheduling meetings and appointments.
• Data Entry: Input and manage data with accuracy in relevant systems.
• Support Team: Provide general administrative support to other team members as needed, including photocopying, scanning, and other tasks.
• Customer Service: Act as a point of contact for clients, providing information or assistance when necessary.

Key Skills & Requirements:

• Proven experience in an administrative role or similar position.
• Proficiency in Microsoft Office Suite (especially Excel, Word, and Outlook).
• Excellent verbal and written communication skills. (English Needed. Mandarin ideal)
• Strong organizational and multitasking abilities.
• High attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Problem-solving skills and the ability to handle sensitive and confidential information.
• Knowledge of basic office equipment (e.g., fax machines, printers, scanners).

Preferred Qualifications:

• Experience with project tracking or database systems.
• Previous customer service experience is a plus.

Working Conditions:

• Office environment with typical office hours. (5.5 days)

Location:

• Conveniently located 5 mins from Great World MRT station.

Job Description

• Coordinate, assign and manage day-to-day operational activities
• Plan and deliver schedules e.g. utilizing available manpower and equipment etc.
• Maintain positive relationships with customers through a positive customer experience
• Serve as liaison between customers and departments within the company.
• Prepare progress report and compile attendance for monthly submission.
• Prepare schedules for cleaners and schedule for periodic cleaning.
• Prepare quotation for ad hoc requests from client
• Record attendance and job completion forms
• Attend weekly meetings in the office
• Experience in writing meeting minutes is a plus.

Requirements

• 2 years of experience in the relevant industry will have an added advantage.
• Good communication skills, both written and spoken.
• Team player, able to work independently with minimal supervision.

Skills

· MS Office | Minutes Writing | Communication | Interpersonal Skills | Problem Solving

To apply, please click on the link below:

https://sg.quickhr.co/view_job.php?jd=MTJxdWlja19ocl9yZWNydWl0bWVudA==&cd=MjA5MHF1aWNrX2hyX3JlY3J1aXRtZW50

*Due to the volume of applications, only shortlisted candidate will be notified. Thank you for your understanding and application.

Job Summary:
We are seeking a dedicated and professional Security Officer to join our team at a luxury condominium. The Security Officer will be responsible for ensuring the safety, security, and well-being of residents, visitors, and staff within the premises. This role requires excellent communication, vigilance, and attention to detail to maintain the high standards expected in a luxury residential environment.

Key Responsibilities:

• Monitor and control access to the condominium premises, ensuring only authorized persons are allowed entry.
• Conduct regular patrols of the property to ensure the safety of residents and detect any potential security issues.
• Respond to alarms, incidents, and emergencies in a timely and efficient manner.
• Manage and operate surveillance systems (CCTV) and maintain security logs and incident reports.
• Enforce condominium policies and procedures related to security and safety.
• Provide courteous and professional assistance to residents and guests, ensuring a welcoming environment.
• Coordinate with local authorities, emergency services, and management in case of any security breaches or emergencies.
• Maintain the confidentiality and privacy of residents at all times.
• Assist in maintaining a secure environment during high-profile events or large gatherings within the condominium.

Requirements:

• Proven experience as a Security Officer or in a similar role, preferably in luxury residential or hospitality settings.
• Relevant security certifications in Singapore (e.g., PLRD License).
• Excellent communication and interpersonal skills, with the ability to interact professionally with residents and visitors.
• Ability to remain calm and composed in high-pressure situations.
• Strong attention to detail and the ability to observe and report incidents accurately.
• Physically fit and capable of conducting regular patrols and handling emergency situations.
• Knowledge of security systems such as CCTV, access control, and alarm systems.
• Willingness to work on shifts, including nights, weekends, and public holidays.

Salary: Competitive and commensurate with experience, with additional allowances and benefits.

Location: Luxury Condominium in Singapore, 5 mins from Great World MRT.

Job Description:

• Draft and design M&E system
• Quality take off for MEP services and preparing all requirement documentations
• Checking inspections and testing after installation
• Providing construction drawings, testing and commissioning support during project execution
• Coordination with customer, civil contractor, architectures and other M&E contractors for resolving interface issues and technical clarifications
• Designing duct sizing by hand calculation and by using duct checker software
• Designing Mechanical Ventilation Fan, Grilles and Diffusers sizing
• Supporting senior modeler for CSD and all other requirements for submission

Job Requirements

• Min a Diplome in relevant Discipline
• Minimum 3-5 years of working experience in BIM M&E / ACMV
• Experience in managing Infrastructure projects will be advantageous
• Candidate with BCA Specialist Diploma in BIM will be an added advantage

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

Note:

• This role will be based on property site
• Willing to work 5.5 days per week (Monday – Friday, half day on Saturdays)

Responsibilities:

• Issuing of cheques
• Prepare cash management form weekly
• Maintain cash book and petty cash
• Keying in General Ledger and Accounts Receivables
• Receive payments and issuing of receipts
• Provide administrative and front desk support
• Attend to residents’ and owners’ enquiries
• Other job related and ad-hoc duties

Requirements:

• Minimum GCE ‘O’/’N’ Level
• At least 1 year of relevant working experience in Accounting/Admin preferred
• Proficient in MS Office applications
• Meticulous, resourceful & motivated
• Strong interpersonal and communication skills
• Service-oriented and able to work independently

Responsibilities:

• Inspect, maintain, and repair electrical systems
• Responsible to calculate electrical usage and voltage
• Perform installation of new electrical systems, wiring, and components on construction site
• Ensure all work complies with regulations, safety standards, and environmental guidelines
• Conduct regular inspections and preventive maintenance to minimize the risk of electrical failures

Requirements:

• Nitec in Electrical and Electronics Engineering or its equivalent
• Minimum 2 years of related working experience
• Knowledge in electrical systems and automation in construction industry
• Strong communication, teamwork, and interpersonal skills

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R24121656

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• MNC Company (A1 Maincon)
• Basic up to $3000 - $5000 + AWS + Variable Bonus
• Location: Central
• Working days: Monday to Friday (Normal working hours)
• Training is provided for those with/without lesser experience

Job Responsibilities:

• Quantity take off / BOQ
• To source quotations for relevant trade works including price comparison and cost analysis;
• Ability to raise tender queries/ design discrepancies timely for clarification;
• Ability to handle tender correspondences and addendum to update changes made to tender documents;
• To assist in compilation of tender submission including tender qualification; and
• Other Ad hoc duties as assigned.

Requirements:

• Possess Diploma/Degree in Quantity Surveying;
• Fresh graduates are welcome to apply as training will be provided

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492

Project Manager

Job Description:

Plan construction projects and oversee the progress to ensure completion in a timely and cost- effective manner

Responsible for the overall budgeting , implementation, organization and scheduling project

Key Responsibilities:

· Review the project execution plan to ensure compliance to specifications , design and program

· Supervise and oversees the entire construction project

· Monitor site construction and activities are executed in compliance with building and safety regulations

· Verify and review technical submission and method statements

· Coordinates with Clients, sub -contractor, suppliers and other supervision teams

· Monitor / Report on the project status to ensure timely completion of project

· Experienced and familiar in leading teams in civil projects, such as LTA projects preferred.

· Possess a Degree in Civil Engineering recognized by PE Board

Singaporean and SPR may apply by submitting your resume, stating your expected salary and reason for resignation from your current job

Requirement and Skills

· Possess a Bachelor Degree in Civil or Structural Engineering

· Good analytical, supervision and communication skills

· With at least 5 years of experience in Building Engineering projects

Responsibilities

• Perform inspections and eliminate any identified fire hazard within the premises
• Monitor the maintenance of the fire safety systems in compliance with regulations
• Recommend tests for fire safety systems to ensure they are in good operating condition
• Liaise and coordinate with SCDF on all matters relating to fire safety and its requirements.
• Prepare fire safety guidebooks for the occupants of the premises;
• Conduct fire safety campaigns, training, and activities to create awareness
• Manage and guide occupants in firefighting and evacuation procedures during fire or other emergency situations
• Supervise the operation of the Fire Command Centre in the event of fire or other emergencies
• Conduct at least 2 Table-Top Exercises, fire drills within the premises together with Fire Safety Commitee
• Evaluate the effectiveness of Fire Emergency Plan / Emergency Response Plan
• Submit annual report to building owner
• Notify the SCDF immediately of any occurrence of fire incident

Requirements

• Relevant experience in mixed development, retail, commercial or industrial buildings
• Fire Safety Manager (FSM) certificate
• Registered with SCDF

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Job Summary:

We are seeking an experienced Facilities Engineer to manage and optimize our building systems, infrastructure, and assets. The ideal candidate will oversee maintenance operations, ensure regulatory compliance, and implement strategies for efficient and sustainable facility management.

Key Responsibilities:

Asset Management:

• Maintain and update asset records in the asset management system
• Conduct regular criticality and condition assessments
• Develop and implement maintenance strategies
• Produce annual and yearly asset capital replacement plans

Maintenance Operations:

• Oversee planned, preventive, and reactive maintenance for all facility assets
• Manage statutory inspections and testing
• Coordinate specialist engineering and handyman services
• Ensure compliance with health, safety, and environmental regulations

Technical Administration:

• Manage records, O&M manuals, and technical documentation
• Operate building management systems
• Oversee work order management and performance monitoring
• Maintain technical library and manage subcontractors

Infrastructure Management:

• Maintain site infrastructure including HVAC, electrical, plumbing, and security systems
• Oversee building fabric maintenance and site infrastructure upkeep
• Manage specialized systems (e.g., lifts, fire systems, water management)

Project Management:

• Initiate and manage capital projects and improvements
• Coordinate with contractors and vendors for installations and upgrades
• Manage project budgets and timelines

Compliance and Safety:

• Ensure adherence to all relevant regulations and policies
• Manage permits, licenses, and certifications
• Conduct risk assessments and implement safety measures

Reporting and Analysis:

• Prepare regular reports on asset performance and condition
• Analyze maintenance data to identify trends and improvement opportunities
• Provide recommendations for cost savings and efficiency enhancements

Requirements

• Bachelor's degree in Mechanical, Electrical, or Civil Engineering
• 3 years of experience in facilities management or building engineering
• Strong knowledge of building systems and asset management principles
• Familiarity with CMMS and building automation systems
• Experience with project management and budget control
• Understanding of relevant regulations and industry standards (e.g., ISO 55000)
• Excellent problem-solving and leadership skills
• Relevant certifications (e.g., PE, CEM, FMP) are a plus

The ideal candidate will be a hands-on leader with strong technical expertise, capable of managing complex facility operations while driving continuous improvement and efficiency.

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the Role

As an Administrative Assistant/ Officer at Knight Frank, you’ll be the key person in supporting both owners/ tenants and team. Reporting to the Site Head, you will facilitate the onboarding of new owners/ tenants, coordinate service requests and maintain an organized filing system. This position is ideal for a proactive individual with excellent interpersonal skills.

What you will be doing:

• Owners/ Tenants Support: Act as the first point of contact for owners and tenants, answering phone calls, handling enquiries and complaints with professionalism.
• Onboarding New Owners/ Tenants: Assist new owners and tenants in the application process for card access, keys, season parking and manage move-in/move-out logistics to ensure a seamless transition into their new homes.
• Service Coordination: Coordinate on-site inspections for Technician and Property Executive to promptly address residents’ service requests.
• Administrative Excellence: Manage petty cash vouchers and facility bookings. Provide administrative support by compiling weekly and monthly submissions for HQ Accounts. Establish and maintain an efficient filing system to streamline documentation and operations. Keep an accurate inventory of office stationery and track equipment maintenance records.

What we’re looking for someone who’s:

• Strong communication and interpersonal skills.
• Positive attitude with a can-do mindset.
• Detail-oriented.
• Proficient in Microsoft Office and comfortable using technology to streamline property management tasks.
• Candidates from property/ facilities management, service industry or Hospitality, Tourism, or Hotel Management will have an added advantage.
• Minimum of 'O' Level or equivalent qualifications.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the Role

As a Strata Management Customer Service Executive, you’ll play a crucial role in ensuring a seamless experience for property owners during both unit handover and defects management. Your ability to communicate effectively and prioritize customer satisfaction will be key in delivering exceptional service to our clients.

What You Will Be Doing:

• Pre-Handover Inspections: Conduct detailed inspections of units before handover, identify defects, and work closely with contractors to ensure prompt resolution. Keep the developer updated on progress and prepare comprehensive handover kits for owners.
• Handover Process: Coordinate handover schedules with the developer, guide owners through the handover, and address any inquiries about unit interiors. Maintain accurate handover records and provide daily updates to the developer.
• Defects Management: Act as the liaison between owners and contractors, ensuring timely defect resolutions. Oversee rectification sign-offs and monitor progress to meet agreed timelines. Maintain logs for keys, access cards, and other critical details during defect rectifications.

What we’re looking for someone who’s:

• Experienced in unit handover and defects management, with at least 2 years of relevant experience.
• Diploma-qualified or holds an equivalent certification.
• Able to work under pressure and manage tight deadlines.
• Detail-oriented and organized, capable of juggling multiple tasks.
• A strong communicator with a customer-focused, able to navigate complex situations with ease.
• Comfortable working independently, yet a team player with a collaborative attitude.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

MAJOR RESPONSIBILITIES

• Attend / Response customer phone calls, emails, support tickets and collect customer requests and data
• Understanding networks and provide product information
• Patching of switches, servers, and other ICT equipment
• Updating Patch Manager records according to the Vendors Reports
• Solve common problems such as verification of hardware and software, installation issues, and setup
• Checking data centre racking / unracking and cabling
• Escort and manage the Vendors and organizing the works schedule
• Coordinating with other departments and interactions with clients
• Checking the comms rooms conditions and conduct routine inspections
• Managing all cabling and IT hardware installation/decommissioning tasks and coordinate with the Vendors for executing the works
• Preparing the change requests, permits and other required documentations for the cabling and IT hardware requests

CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA

Ideal Experience

• Thorough understanding of building services design and engineering management
• Strong sense of technical services continuity, awareness of risks and impact of daily operations
• Ability to identify and implement opportunities for operational efficiency / improvements and implement agreed solutions
• Provide oversight to improve service levels
• Ability to support Service Management and related processes (e.g., Service Request, Incident, Change)
• Ability to perform data centre racking / unracking and cabling, basic rack cabling tidy-up / clean-up
• Ability to perform hardware installations, decommission and cable installations, cable removal which include troubleshooting and testing
• Working knowledge and /or experience in IT devices hardware maintenance, and break-fix support
• Working knowledge of physical Enterprise-class IT infrastructures (e.g., Servers, SANs, Networking, etc.)
• Working knowledge of Microsoft server hardware, networking, and Data Centre Power schemes
• Ability to execute the Power Maintenance Events
• Ability to handle tape backup media and prepare for offsite storage
• Ability to perform physical audits and ensure the Service Management database is updated and accurate
• Comfortable working in a challenging environment as part of a team and maintain business relationships to meet and exceed client expectations
• Comfortable managing incidents and service failures
• Strong written, verbal, and interpersonal communication skills with English and local language(s)

Desirable

• Microsoft / Linux / UNIX certification and/or administration experience
• Network certification - CCNA, Network+
• Data Centre related certification - CDCP/S/E, CDCMP/TP

Critical Competencies for Success (with corresponding ‘I am JLL behaviours’)

Client Focus & Relationship Management – ‘I Value my Customers’

• Demonstrates proactive & professional approach to customer service and stakeholder engagement
• Ability to interact with a wide range of client staff, including senior levels
• Ability to manage conflict and balance between client and firm requirements

People Management and Team Leadership – ‘I am a Team Player’

• Ability to deliver requirements through a remote matrix-reporting team effectively, promoting open, constructive and collaborative relationships at all levels

Program Management & Organizational Skills – ‘I am Proactive’

• Excellent planning & organizational skills to prioritize work and meet tight deadlines
• Proven ability to manage multiple and complex operational matters on a daily basis
• Provide oversight to improve service levels. Train, mentor, and suggest improvements / modifications to training programs

Problem Solving & Strategic Thinking – ‘I am Innovative’

• Capacity to deal with ambiguity and solve complex problems effectively
• Analytical proven ability to solve problems using a quantitative approach
• Proven ability to employ holistic approaches and looks at long term solutions

Other Personal Characteristics

• Attention to detail
• Strives for compliance while being agile to adapt to business needs and change
• Natural communicator who enjoys engaging at all levels
• Self-motivated and confident
• Exhibits honesty & trustworthiness
• Open to new ideas & willing to challenge status quo
• Works well with diverse teams from various countries/ cultures

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

What you will be doing:

• Process applications for access cards, vehicle IU registration, vessel applications, buggy registration, bulk delivery and mover requests.
• Assist residents with administrative tasks and payment-related inquiries.
• Filing.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role

As a Building Maintenance Technician at Knight Frank Strata Management business unit, you will play a crucial role in ensuring the smooth operation and maintenance of our buildings and estates. Reporting to the Site Head, you will perform a variety of technical tasks such as hands-on repairs, routine safety checks and preventive maintenance, to keep the facilities at optimal condition. We are seeking a proactive team player with relevant experience in building maintenance.

What you will be doing:

• Hands-On Repairs: Perform a variety of general building repairs, including but not limited to electrical, plumbing, and painting. Read and interpret technical diagrams, including electrical and plumbing drawings and site plans.
• Daily Safety Checks: Conduct routine checks for electrical safety hazards, water ponding, and collaborate with security personnel to maintain site safety.
• Preventive and Ad-Hoc Maintenance: Assist in executing both scheduled and on-demand maintenance tasks to keep facilities in optimal condition.
• Monitoring M&E Systems: Maintain accurate records of Mechanical & Electrical (M&E) readings and monitor the performance of systems and equipment.
• Supervision of Contractors: Assist in overseeing maintenance and servicing work conducted by external contractors, reporting any irregularities or concerns to the site manager.

What we’re looking for someone who’s:

• At least 1 year relevant working experience in building maintenance.
• Good knowledge of building, mechanical & electrical systems.
• Able to communicate and interact with people and a good team player.
• Minimum NITEC in Building Services / Mechanical / Electrical Engineering or equivalent.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Responsibilities:

Client & Stakeholder Management:

• Unprecedented business growth, working on an exceptionally exciting account with a Client recognised globally as a leader in their industry, you will be personally committed to building your knowledge of their business and relationships with stakeholders to implement strategies and projects to best support our success
• Advanced EQ and interpersonal skills will give you an edge when developing and managing relationships. Reading between the lines, maintaining a solution oriented approach and having a keen sense of empathy will enable you to function in a fast moving and high volume environment, with the trust of your stakeholders
• Able to navigate a highly matrixed organisation with finesse and balance Clients / stakeholders competing priorities, effectively evaluating and executing independently
• A people person, you’ll understand the value of true collaboration and build strong relationships with our HQ, peers and our accounts vendors / partners / project peers (eg, food, security, IT etc)
• Responsible for achieving all KPI’s and SLA’s in the Client contract through continuous delivery of exceptional quality service
• Ensuring that messaging is consistent and in line with your supervisor's direction, responding to client inquiries and concerns promptly, and with courtesy and enthusiasm.
• Building relationships by engaging clients in authentic, personable conversation. Take ownership of customer concerns and proactively seek to resolve them timely.
• Provide end to end service; take responsibility and accountability.

Operations:

• Responsible for the delivery of all hard services including supervision and oversight of subcontracted services
• Collaborates with Lead Technical Service Coordinator/FM to manage the budget for site including support for project works
• Promotes high level of satisfaction among client users by promptly responding to their service requirements.
• Assures prompt response by other team members and selected contractors to exceed customer expectations at all times
• Demonstrates leadership, gives direction and mentors the JLL team on site to promote engagement and excellence in customer service and delivery
• Management of the Building Operation System (smart building management)
• Understanding of the critical MEP systems on site including UPS, generator, fire alarm etc. with an ability to support client security teams and their systems
• Ensures compliance with local legislative requirements, JLL and client best practice, policies and procedures.
• Develops a close working relationship with all of the vendors under his/her control to ensure that they fully understand the Client culture and are made to feel part of the team delivering a high quality of service.
• Develops a close working relationship with all of the vendors under
• Ensures delivery of PPM in line with agreed timelines and monitors vendors to ensure service delivery in line with KPI/SLAs
• Communicates in an open, honest, transparent manner at all times with the ability to tailor the message to specific audience and their needs
• Leads monthly management meetings with relevant vendors
• Collaborate with other Real Estate and Workplace Services (REWS) functions to ensure the delivery of major/minor capital works projects
• Must be prepared to be on call and work out of normal working hours where applicable

Finance

• Ensure that annual capex & opex budgets are prepared within the required timescales and relevant commentary is provided
• Manage overall project dependencies and ensure project deliverables stay on-budget.

Health & Safety Management

• Implement and manage safety procedures to ensure the provision of a safe working environment at all times.
• Ensure compliance with statutory regulations on fire, health and safety standards (as required).

Requirement:

The person we need will know:

• Minimum 5 years of experience in control systems, controls engineering, IT and Smart buildings related field.
• Degree or Diploma in Engineering.
• Effective communication skills including verbal, written and presentation skills
• Proven ability to work effectively both independently and in a team based environment
• Experience within a fast paced multi-cultural global organization would be beneficial
• Demonstrated willingness to be flexible and adaptable to changing priorities
• Strong multi-tasking and organizational skills

The person we need will be:

• Confident, clear and comfortable communicating with diverse groups at all levels of the organisation
• Able to understand whether a high-level concise update is required or detailed analysis and insight
• Thoughtful and concise in written comms, with an eye for detail, always thinking a step ahead and aware of others perspectives
• Self motivated, high energy and a natural people person who enjoys collaborating
• Familiar with matrixed reporting lines, able to manage, prioritise and re-prioritise effectively
• Calm in stressful situations, rational and logical under pressure and adaptable to rapidly changing situations
• Goal oriented, able to maintain focus on deliverables in a high volume and high growth environment