Role Overview

To assist in technical investigations in case of fault calls and regularly review the preventive and corrective maintenance activities for property in the aviation sector. He / She should be a competent problem solver on the ground, possessing strong technical knowledge in building and M&E maintenance and ability to liaise with service providers to ensure maintenance or repair works are carried out timely.

Role Responsibilities

To review preventive and corrective maintenance works to ensure adherence to quality and safety standards and regulations

To lead technical investigations in response to fault calls

To review documentation on procedure and schedules of maintenance works

To track inventory levels of spare parts, consumables and non-consumable items

To prepare technical reports and / or monthly reports where required

To conduct risk assessments in accordance to regulatory and organisational Workplace Safety and Health(WSH) policies and practices

Responsible for initiating and tracking all purchase requisitions and closing of work orders, including thepreparation of costing for all proposed works to his supervisors for approval and liaison with client reps.

Liaising with term and adhoc contractors for all appointed works and coordinating with relevantstakeholders for approval and work executions, including reporting work progress and completion.

Reporting to the Engineer and appointed reporting supervisor for any adhoc work matters.

Job Summary

This is a 6 months contract process improvement role, supporting Regional Manager in projects to streamline processes and improve efficiencies in Parts & Service operations. This role focuses to document current processes, improve current processes/develop new processes, work with teams to implement these changes through briefing/training sessions and support any other related activities as assigned by Regional Manager.

Key Accountabilities

• Clear documentation of processes

• Review and develop streamlined processes

• Train and implement new processes

• Reduce Waste & Improve efficiencies

• Project management & administrative support

• Completion of tasks/assignments according to given timeline

Key Job Requirements

• Process improvement knowledge

• Project management/administration

• Parts Logistics management/administration

• Proficient in Microsoft Office Suite

• Working experience with ERP systems

• Meticulous, Analytical, Team player, Effective communicator (Verbal & Written)

• Minimum 1 year in Logistics/Engineering/Administration

• Diploma/Degree in Industrial Engineering/Operations Management/ Business Administration

Full Job Description

Job Description:

• play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation
• Required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control.
• Ensure to exercise effectively safe and economical methodology and enforces project standards
• To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimize errors in the process to achieve smooth completion of projects
• To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issues

Job Requirement:

• 6 years relevant working experience within the Construction industry in Singapore
• Ability to prioritize tasks well and able to work independently
• Able to motivate in a challenging work environment
• Good in planning, organizing and interpersonal skills

• Ensure compliance with government authorities legislative requirements for earth control measures.
• Conduct regular site inspections to assess effectiveness and identify potential issues.
• Oversee implementation of earth control measures, including silt fences, sediment basins, and other erosion control methods.
• Collaborate with Workplace Safety and Health Officer (WSHO) and Environmental Control Officer (ECO) to ensure site safety and environmental compliance.

Requirements:

• Minimum 2 years valid ECMO registration (IES)
• Advanced Certificate in Workplace Safety & Health (with refresher course)
• Atleast 2 years high-rise building construction experience

Reg no. R1659970

RESPONSIBILITIES

• Conduct high-quality guided tours and interactive activities for all levels of visitors (e.g. students and tourists)
• Assist with event coordination and crowd management
• Assist with site facility checks, site operations and submit administrative/operations' reports
• Perform visitor services' duties
• Undertake historical and related research from time to time as directed by senior management

JOB SCOPE

In-House Tours and Interactive Activities

• Conduct daily in-house guided tours
• Handle guest enquiries
• Gather feedback on visitor experience
• Perform service recovery (where necessary)

Retail

• Handle cash register sales
• General in-house announcements and AV operations
• Counter sales (in-house guided tours and gift shop)
• Registration of visitors

Stocktaking

• Daily and end-of-month stocktakes
• Stock tallying and monitoring
• Stock deliveries and replenishment of merchandise

Other Duties

• Maintain museum decorum and general cleanliness
• Maintain facility security
• Simple F&B duties
• Assist in emergency evacuation/administer first aid
• Other duties as and when assigned by senior management

PRIOR EXPERIENCE

• Not necessary; however, prior experience (at least 1 year) working at heritage sites or attractions will be an advantage.
• If you are interested, please email your CV to the HR Director at [email protected].

• Plan, conceptualize, and create mechanical designs for new products
• Develop testing processes, and perform testing and validation of new designs
• Generate working prototypes for beta testing and customer demonstration
• Perform engineering calculations to support design work
• Create and review technical drawings, plans, and specifications using computer software
• Collaborate with multi-disciplinary engineering teams, and work with vendors and contractors
• Perform detailed documentation to track project development and design process
• Ensure project timeline is met and project stays within budget

1. JOB DESCRIPTION

Job Title

WSHO Safety Officer / Safety Coordinator

Job Description & Requirements
- Applicant must be MOM registered safety officer or posses relevant MOM coordinator grade certification

- Min 8 years experience with work place/site safety

- Good at documention

- Able to conduct and present SIC periodically.

- Develop workplace safety & health management system for work site.

- Ensure safety policies and standards are being complied at work site

- Work with client's safety consultant, prepare all documentation.

- Prepare periodic reports and submit to project safety consultant

- Perform work site safety and health check daily.

- Identify and highlight workplace safety breaches or unsafe operation.

- Upkeep company HSE documentation for annual audit.

- Implement any improvement plans on safe work practice.

- Work with our contractor's safety, implemet schedule to ensure work place safety 24/7.

- Conduct fire drill and evacuation plan.It is a 5.5 days work week.

Interested applicant pls submit your resume with recent photo and indicate your expected salary to [email protected]

2. SKILLS
- Candidate must be good at supporting paper work for submission.

- Identify work safety and health; Fire Safety, ConstructionRisk Assessment, Workplace Safety

Qualification: relevant MOM certiciation

Monthly Salary Range (SGD) $3,000 - 4,000

A*STAR Infectious Diseases Labs (A*STAR IDL) is seeking a Laboratory Officer/ Technician (BSL-3 operations) to join us.

The Laboratory Officer/ Technician will engage in day-to-day operations, housekeeping, maintenance of the high containment (BSL-3) and BSL-2 enhanced laboratories. This role will involve but is not limited to the following:

Job Responsibilities:

• Perform lab biohazard waste collection, sort, autoclave, and safe disposal.
• Liaise with biohazard waste contractor for scheduled disposal.
• Manage laboratory supplies, chemical and equipment inventory.
• Assist in coordination of the lab maintenance, calibration, repair of faulty and recertification of laboratory equipment.
• Coordinate with vendors and service providers to ensure timely delivery of lab supplies and stock checking.
• Track and manage personal protective equipment (PPE) inventory, perform regular checks, and replenish stock as needed.
• Maintain overall cleanliness and organization of the laboratories.
• Able to carry loads such as lab laundry and send for cleaning, drying and redistributing to storage cabinet.
• Perform ad-hoc duties as required to facilitate smooth and efficient operation of the lab.

Job Requirements:

• "N" Level/"O" Level/ITE/NITEC/Higher NITEC/Diploma.
• Minimum 2 years working experience in a BSL-2 laboratory setting.
• Experience in a high containment environment will be advantageous.
• Team player, proactive and possess good communication skills.
• Ability to work independently under minimal supervision.
• Able to wear PPE and don respirator to perform daily work.
• Knowledge of biohazard waste management and autoclaving procedures.
• Familiarity with research animal facility housekeeping.
• Attention to detail and strong organizational skills.
• Willing to learn and ability to follow strict safety protocols and guidelines

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Hire skilled plasterer and tiler.

Monthly salary is S$3000-$4700.

six days 8am-5pm.

Call +6592719748 for interview.

Join NUHS@Home, an innovative and transformative healthcare initiative at the National University Health System. We are looking for a forward-thinking Physiotherapist to play a key role in revolutionising patient care within our Hospital-at-Home program. This flexible role, available as full or part-time, allows you to practice at the top of your license, leveraging your expertise in physiotherapy to make an impact on patient outcomes.

Key Responsibilities:

• Assess and manage patients referred for physiotherapy independently and implement appropriate treatment plans.
• Report to referring doctor and other members of the medical team.
• Document patient physiotherapy records accurately.
• Charge patients accurately.
• Comply with clinical and service standards.
• Practise within areas of professional competence and seek clinical support from supervisor / other healthcare professionals when appropriate.
• Collaborate with other healthcare members and participate in case conferences.
• Assist and/or co-lead in projects and activities which supports the goals of the department and organisation at department or institution level.
• Any other duties or responsibilities as assigned.
• Manage and oversee therapy equipment inventory.
• Contribute to departmental in-service training programmes, home hospital educational talks and external talks/ workshops/ forums/ seminars
• Contribute to development and implementation of protocols and guidelines that will shape the future of hospital-at-home care at NUHS
• Review and update of clinical protocols and SOPs
• Assist in developing, promoting /marketing clinical services
• Assist in the induction of new physiotherapists.
• Supervise students on clinical attachment
• Embrace continuous learning and professional development opportunities.

Requirements:

• Full AHPC registration
• Recognised Diploma or Degree in Physiotherapy
• Min. 2 years of relevant experience
• Good communication and interpersonal skills
• Service oriented and customer focus
• Motivated, self-driven and able to work independently and collaboratively in a team
• Passion for transforming traditional healthcare models through innovative care delivery

Join NUHS@Home, an innovative and transformative healthcare initiative at the National University Health System. We are looking for a forward-thinking Principal Clinical Pharmacist to play a key role in revolutionising patient care within our Hospital-at-Home program. This flexible role, available as full or part-time, allows you to practice at the top of your license, leveraging your expertise in pharmaceutical care and medication management to make an impact on patient outcomes.

Key Responsibilities:

• Attend daily interdisciplinary rounds to collaborate closely with physicians, nurses, and other healthcare professionals to develop and implement patient care plans in a home-based hospital setting
• Conduct daily virtual ward rounds with the patients, driving innovation in pharmacological care and ensuring optimal patient outcomes.
• Utilize your extensive knowledge of inpatient care to manage complex cases across a wide range of specialties
• Innovate and optimize medication regimens, enhancing patient adherence and minimising adverse effects, while contributing to the transformation of clinical care models
• Provide expert consultation on medication management, ensuring the highest standards of safety and efficacy
• Engage in patient education, empowering patients with the knowledge they need to manage their therapies effectively at home
• Contribute to clinical governance, strategic planning, and the development and implementation of protocols and guidelines that will shape the future of hospital-at-home care at NUHS
• Embrace continuous learning and professional development opportunities, positioning yourself at the forefront of healthcare innovation

Clinical Practice also includes the following pharmacy duties:

• Provide general clinical pharmacy services to promote wellness and ensure optimization of medication therapy outcomes for patients, including ensuring accurate medication records, medication reconciliation, and ensuring medication adherence
• Identify and define patient-specific medical problems, recommend, implement and manage patient pharmacotherapy, review, counsel, dispense and/or supply medications as needed
• Provide ongoing monitoring and adjustment of patient's drug therapy, resolve and/or prevent patient's drug-related problems in accordance with departmental policies and procedures, work and/or consult with other health care providers to improve patient outcomes
• Promote and monitor for adherence to prescribing guidelines or drug use protocols.
• Provide professional advice and evidence-based drug information to patients and the health care team
• Work with patients, caregivers and other health care providers to ensure safe, cost-effective, timely distribution and quality use of medication that will best meet the patient's needs, achieve desired patient outcomes and assure continuity of services
• Communicate with patients and/or caregivers on a group or individual basis to ensure understanding of prescribed drugs, to resolve or prevent drug- related problems and to assure optimal patient cooperation in drug therapy
• Document clinical activities as defined in the competency development framework and/or department guidelines
• Lead and/or serve on departmental and/or institutional clinical practice committees and/or other relevant committees as assigned
• EducationIdentify, plan, implement and provide educational programs and training to entry level health care professionals and the public
  Plan and contribute to the development or publication of high quality patient education materials and articles targeted at general professional education
  Lead the development and implementation of pharmacy professional standards, competency framework and/or assessments for future clinical pharmacists for this ACP telehealth service
  Lead and contribute to the continuing professional development strategy
  
• ResearchLead, initiate and participate in clinical research independently or in collaboration with other health care disciplines
  Publish scientific papers in peer reviewed journals and/or present findings at key local or overseas scientific meetings
  

Secondary Duties (10%)

• Lead and contribute to the review and evaluation of services, policies and processes, and identify and implement medication safety and quality improvements initiatives to ensure optimal outcomes under NUHS@Home
• Participates in and/or undertakes responsibility for projects and activities which supports the goals of the department and organisation at department or institution level
• Maintain and up-to-date professional portfolio
• Any other duties or responsibilities as assigned

Requirements

• Possess MSc (Clinical Pharmacy) or Pharm D or Board Certification
• Completion of a Collaborative Prescribing Course within last 2 years
• A minimum of 5 years of experience in clinical experience (ideally in inpatient care)
• Registered with the Singapore Pharmacy Council
• Possess extensive and current knowledge of pharmaceuticals, clinical practice guidelines and protocols
• Possess strong leadership qualities
• Possess good supervisory, negotiation and managerial skills
• Excellent clinical pharmacy and evidence-based medicine knowledge and skills
• Excellent clinical problem solving, judgment and decision making skills
• Excellent knowledge of drug information research tools, clinical research methodologies and outcomes evaluation
• Excellent listening and communication skills, with the ability to educate and engage patients, and work collaboratively with a diverse healthcare team. Ability to speak in a second language in addition to English will be helpful.
• Passion for transforming traditional healthcare models through innovative care delivery

JOB RESPONSIBILITIES

-Be responsible for the day-to-day operations of the site.

-Plan, execute and supervise all the facilities' management and operational activities

-Conduct meetings, project co-ordination in residential/Commercial strata development

-Invite quotations, conduct evaluation for all services, provide recommendation reports and organise and coordinate Corrective Program for repairs and maintenance of the common properties

-Administer contracts renewals and issue of contracts

JOB REQUIREMENT

-Candidate with self drive possess Professional Certificate/ Diploma or degree in Estate Management or related disciplines.

-Previous experience in managing condominiums, industrial or commercial buildings.

-Good interpersonal, communication and leadership skills

-Knowledge of Management Corporation Strata Title (MCST) and Building Maintenance & Strata Management (BMSM) Act

MULTIPLE LOCATIONS AVAILABLE

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Key Responsibilities

• Responsible for the day-to-day operation, maintenance and upkeep of Mosque facilities
• Conduct periodic inspection, and preventive and corrective maintenance as per contract agreement and/or schedules
• Capable in troubleshooting simple electrical and mechanical systems
• Liaise, supervise and manage contractors, sub-contractors on repair and maintenance works including payment matters.
• Attend to enquiries, complaints of breakdown, service request pertaining to mosque facilities and/or equipment
• Manage a team of Maintenance Support Officers
• Work closely with Head if Department to prepare, review and propose annual budget and expenditures

Requirements

• NITEC or Diploma in Engineering (Mechanical & Electrical/ Building Services/ Facility Management or equivalent)
• At least one year of experience in building maintenance and facilities
• Good knowledge in building, mechanical and electrical systems
• Certificate in Infocomm Technology (IT) would be advantageous
• Proficient in Microsoft Office and Google Suites
• Possess good time management skills and communication skills
• Able to work independently and a team player

• Responsibilities:
  Provide sales and service assistance for banking customers
  Resolve sales problems by identifying and selecting solutions from acquired technical experience and precedent
  Deliver quality service to customers and refer potential customers to Acquisition Managers
  Assist in meeting overall branch sales and service goals

Qualifications:

• Diploma or Degree
  Customer service experience in Banking
  Consistently demonstrates clear and concise written and verbal communication
  Min 3 years in a bank/financial institution; at least 5 years if no bank experience

Send your cv to [email protected]

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Applications are invited for the below full-time position in the Saw Swee Hock School of Public Health:

Postdoctoral Fellow (Health Economics and Equity)

The Health Intervention and Policy Evaluation Research Centre (HIPER) (https://hiper.nus.edu.sg/) at the Saw Swee Hock School of Public Health (SSHSPH), NUS, is seeking to hire a postdoctoral fellow to conduct research on health economics and equity under the supervision and mentorship of Professor Richard Cookson (https://sph.nus.edu.sg/faculty-directory/cookson-richard/).

The Postdoctoral Fellow will play a critical role in the development of the Centre’s research to support health policy and services research in Singapore and the region, gaining the opportunity to work with leading experts and policy makers in the field. As well as conducting and disseminating research on health economics and equity through journal publications, the successful candidate will be expected to submit research grant proposals, perform research administration, mentor junior research staff, and be involved in capacity building through conducting workshops for local and regional participants and supporting relevant training activities (e.g. short courses, co-supervision of masters dissertation students). They will also have various other opportunities to develop their skills and career trajectory.

Requirements:

• Postgraduate degree in Health Economics or a related quantitative field such as Biostatistics, Epidemiology, Health Technology Assessment, Pharmacy, or Public Health.
• Demonstrable motivation to do high-quality research on health economics and equity and produce useful evidence that helps decision makers improve health and wellbeing
• Strong quantitative skills in data analysis using R, Stata, Python or similar software and ability to summarise results using clear, concise and relevant tables and graphs
• Familiarity with basic concepts of economic evaluation and causal inference
• Strong communication skills, in both presentations and written work
• Independent critical thinking skills

We also prefer an applicant with expertise and experience in one or more specialist quantitative research methods that can be applied to do useful research on health economics and equity, such as decision modelling for health economic evaluation, longitudinal data analysis, use of linked electronic health records, preference elicitation studies, microsimulation, or some other useful method.

To apply for position, kindly share your CV, a sample of your written work, and a cover letter that covers the following:

• Why you want this role and how it will further your long-term career aims
• How you meet the requirements of this post
• Your MBTI personality (https://www.16personalities.com/free-personality-test)

Further instructions regarding sample of written work:
Please submit a piece of existing written work illustrating your ability to conduct quantitative analysis and present the methods and findings clearly. It can be a journal article, a work in progress paper, a dissertation, or any other piece of academic work that has been lead authored by you – ideally single authored, but if there were co-authors please indicate their names and affiliations.

For further information, please contact A/P Wee Hwee Lin ([email protected]).

Key Information:

• Monthly salary: $2,650 to $3,300*
• Shift Pattern: 3 days on, 1 day off; 4 days on, 1 day off (permanent day or night shift)
• Location: Island wide (easily accessible by MRT)
• Shift Timing: 8 a.m. to 8 p.m.

Job Responsibilities:

• Manage static and access control points
• Screen personnel and vehicles entering/exiting
• Patrol and safeguard personnel and property
• Issue visitor/contractor passes in exchange for ID
• Respond to alarm activations
• Monitor CCTV
• Handle incidents (e.g., unattended bags)
• Maintain incident records

Send your Cv to [email protected]

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs’ lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

To perform the tasks of teaching, training, supervising, maintaining and developing the functioning level of client to function adequately and independently in the areas of Activities of Daily Living, Community Living, Social and Recreational Skills.

Please watch this recruitment video to find out more about the role of Training Officer - https://bit.ly/3fHXuvv

Client Engagement & Development

• To meaningfully engage, teach, train, supervise, maintain and develop the functioning level of clients to function adequately and independently in the following areas:

• Activities of Daily Living
• Home Living Skills
• Community Living & Mobility Skills
• Social and Recreational Skills
• Work Readiness Skills

Client/Trainee Management & Development

• Formulate and implement Individual Learning Programme (ILP) through professional assessment
• Engage in continuous assessment, training and evaluation of trainees’ holistic development
• Plan and Implement appropriate group activities
• Plan, implement and monitor trainees’ security and safety procedures

 Support Allied Health Professionals

• Monitor and implement programmes designed by Allied Health Professionals in the area of health fitness & wellness programme, motivational & behaviour management plans as well as sensory awareness
• Communicate critical information to Social Worker and Centre Manager

 Administrative & Operations

• Support unit operational and logistics management
• Ensure centre/trainees safety and security
• Update of  clients’/trainee’s daily attendance and participation in activities, events and programmes in various client management system platforms
• Engage in caregiver dialogue sessions, home visits and maintain good rapport and communication with parents / caregivers
• Attend staff meeting and training as required

 Event Management

Staff will be assigned to oversee at least one of the following duties and will provide assistance to the other staff when required:

Camp, Festive Celebrations, Sports Events, First Aid & Medicare, Evacuation & Emergency Planning Team, Transport Duties, Staff Welfare and others

• Organise internal/external events and activities for trainees
• Support volunteer engagement events
• Support public education activities
• Support MINDS events at organisation level

• Minimum O levels
• NITEC Certificate in Community Care & Social Services (ITE)
• Certificate of Special Needs Education (MOE)
• Diploma of Special Education (MOE)
• Diploma in Disability Studies (SSI)
• Diploma of Community Services (SSI)

• Computer literacy skills MS Word, Excel and PowerPoint
• People-oriented team player
• Good interpersonal and communication skill
• Passion and great deal of patience to work with people with intellectual disabilities

1. Primary Responsibilities

• Project Maintenance Management: Oversee maintenance teams’ tasks across multiple project sites, ensuring timely, cost-effective, and quality service.
• Scheduling & Planning: Develop, schedule, and rectification procedure and ensure timely repairs.
• Budgeting & Cost Control: Manage maintenance team expenditures and track expenses, and identify cost-saving measures.
• Quality Assurance: Ensure maintenance team meets industry standards, client requirements, and conmpany’s quality guidelines.
• Risk & Compliance: Ensure adherence to safety protocols, compliance with regulatory and company standards, and mitigate risk on project sites.
• Client Liaison: Act as the primary contact for clients and consultants concerning maintenance and defect rectification.
• Vendor & Supplier Coordination: Manage relationships with suppliers, negotiate service contracts, and ensure materials meet project specifications.

2. Leadership and Team Management

• Team Supervision: Lead and manage maintenance staff, including training, scheduling, and performance evaluations.
• Training & Development: Ensure that maintenance personnel are trained in safety procedures, equipment handling, and troubleshooting.
• Performance Monitoring: Regularly assess team performance, address any gaps, and promote staff development and skill enhancement.

3. Technical Skills and Knowledge

• Technical Knowledge: Deep understanding of construction technology and method used in the industry and expertise in their maintenance and preventive requirements.
• Problem Solving: Diagnose and resolve maintenance issues efficiently to minimize inconvenience to client.
• Safety Standards: Strong knowledge of workplace safety and health regulations, particularly in construction site.
• Software Proficiency: Familiarity with relevant software for planning and record-keeping.

4. Reporting & Documentation

• Maintain accurate records of maintenance activities, including work orders, inspection reports, and incident logs.
• Provide regular updates and detailed reports to management and clients on equipment performance, maintenance costs, and any challenges.

5. Qualifications

• Education: Degree in engineering, facilities management, or related field.
• Experience: At least 7-10 years of experience in a maintenance role, with prior leadership experience preferred.
• Skills: Strong communication, negotiation, and project management skills.

6. Key Competencies

• Analytical Thinking: Ability to assess needs and identify areas for improvement.
• Attention to Detail: Precision in inspection, rectification procedures, and adherence to protocols.
• Time Management: Efficiently prioritize tasks and manage resources to meet deadlines.
• Adaptability: Ability to handle unexpected challenges and adjust maintenance plans as needed.

1. Primary Responsibilities

• Quality Planning & Documentation: Develop, implement, and maintain a project-specific Quality Assurance (QA) and Quality Control (QC) plan that aligns with BCA CONQUAS standards, ensuring all quality processes meet assessment criteria.
• CONQUAS Compliance Monitoring: Monitor construction activities to meet CONQUAS requirements, ensuring each component (structural, architectural, and M&E works) adheres to the system’s quality benchmarks and detailed criteria.
• Material Inspection & Testing: Oversee the inspection and testing of materials used on-site, ensuring conformity with BCA-approved materials and standards under CONQUAS. This includes managing third-party testing agencies when required.
• Site Audits & Inspections: Conduct frequent site inspections and audits focused on CONQUAS criteria, including workmanship, material application, and defect minimization in structural, architectural, and M&E works.
• Non-Conformance Management (NCR): Identify, document, and address non-conformances, particularly those impacting CONQUAS scoring. Recommend corrective actions, ensuring rectifications align with quality standards to avoid future issues.

2. Collaboration with Project Team

• Coordination with Site Engineers & Supervisors: Work closely with site engineers and supervisors to ensure construction methods comply with CONQUAS specifications, providing guidance on quality protocols and rectifications as needed.
• Client & Consultant Interaction: Act as the primary quality liaison with clients and consultants, updating them on QA/QC matters and addressing quality concerns directly related to CONQUAS scoring.

3. Reporting & Documentation

• Quality & CONQUAS Reports: Prepare quality and assessment reports, including checklists and summaries that reflect compliance with CONQUAS scoring standards, inspection records, and non-conformance resolutions.
• Record Management: Maintain comprehensive QA/QC records, including BCA CONQUAS documentation, material certificates, inspection logs, and testing results.

4. Technical Skills and Knowledge

• CONQUAS Standards & Guidelines: In-depth knowledge of BCA’s CONQUAS standards, especially in structural, architectural, and M&E works criteria, assessment scoring, and inspection guidelines.
• Inspection Techniques & Tools: Proficiency in inspection techniques and tools that align with CONQUAS criteria, including non-destructive testing (NDT) and visual inspection practices.

5. Training & Development

• CONQUAS Training for Team: Train the construction team on CONQUAS requirements, quality assessment protocols, and best practices to enhance work quality and scoring.
• Continuous Improvement: Promote continuous quality improvement initiatives that reflect CONQUAS requirements, addressing observed quality gaps with updates to procedures.

6. Qualifications

• Education: Diploma/ bachelor’s degree in civil engineering, construction management, or related field
• Experience: 3-5 years of experience in a QA/QC role within the construction industry, with added experience in managing Quality Marks assessment processes or certifications a significant advantage
• Certifications: BCA-Approved CONQUAS training or relevant quality certification such as ISO 9001:2015 in Quality Management Systems.
• Skills: Strong analytical skills, attention to detail, and the ability to assess and improve quality standards.

7. Key Competencies

• Attention to Detail: Strong focus on details in line with CONQUAS quality metrics for structure, architecture, and M&E works.
• Communication Skills: Ability to clearly communicate quality standards, updates, and CONQUAS requirements to all team members and stakeholders.
• Problem Solving & Decision-Making: Effective in resolving quality issues that may affect CONQUAS scoring, ensuring timely solutions.
• Adaptability: Ability to adjust processes to meet dynamic project needs while adhering to CONQUAS standards.

Terra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a competitive edge. At Terra, we are unwavering in our commitment to delivering the highest service levels and exceptional customer experiences.

We are looking for a dedicated and professional Contact Center Officer to join our team! In this role, you will be the first point of contact for customers, managing inbound calls and emails with efficiency and empathy. Your primary responsibilities will include addressing inquiries, resolving issues, and ensuring customer satisfaction through effective communication. Join us to make a difference in each customer interaction and grow your career in a supportive, dynamic environment.

JOB DESCRIPTION – CUSTOMER SERVICE OFFICER (Email and call)

The Customer Service Officer will be working for the Contact Center project. You will be responsible for handling a diverse range of enquiries from members of public via email, call and live chat. You will endeavour to provide a high level of service to MOPs, supported by the Team Leaders and Supervisor, as well as Points of Contact (POCs). A team player and a champion for customer happiness, you will go the extra mile to delight MOPs with insightful and accurate answers.

ROLES AND RESPONSIBILITIES

• Attend to enquiries, feedback & complaints via email, call and live chat.

• Resolve MOP’s queries efficiently and within stipulated datelines

• Liaise with external stakeholders with regards to enquiries and feedback.

• Escalate issues to the relevant internal line units and see to their resolution.

• Practice the no wrong door policy and warm transfer MOPs to the correct government agency.

• Participate in daily systems testing to ensure a high level of systems uptime.

• Any other ad-hoc duties as assigned by your Supervisor and Team leader.

REQUIREMENTS

· At least A Level/ Diploma/Degree holder

· Experience in Customer Service/Call Centre will be an added advantage.

· Excellent verbal and written communication skills and troubleshooting and problem-solving skills to resolve complex issues with little or no supervision.

· Independent, reliable and responsible

· Adaptable and fast learners

· Comfortable with accessing and checking various IT Systems.

*Flexible work schedule: 8.30am-6.00pm / 11.00am-8.30pm /830pm to 8.30am

*4 - 5 days workweek (including one weekend) and work on Public Holiday with scheduled shifts when needed.

*Training will be provided

*Salary range: $2000-$2700

• Organise, host and facilitate BIM meetings with sub-contractors
• Author, conflict detect and update BIM models.
• Document BIM models accurately and efficiently
• Maintain BIM standards and workflow
• Other ad-hoc duties as assigned by Superior

Qualifications and Job Requirements:

• Relevant Diploma/Degree in BIM related field
• Minimum 3 years of work experience as BIM Modeller
• Familiar and well-versed in Autodesk Revit and Construction Cloud
• Able to work independently and in a team
• Fluency in spoken and written English language in order to liaise with English-speaking stakeholders regarding BIM-related matters

Job Description

a) Report to the Manager/Team leader as shown in the organization chart. Responsible for the coordination and control of technical matters, quality implementation and site supervision works.

b) The detailed duties and responsibilities includes but not limited to the following:

• Coordinate with all the parties including sub-contractors and consultants to solve and coordinate technical issues.
• Production and maintaining of drawings from BIM (Revit) model and ensure proper transmission of data to all parties involved.
• Ensure that the detailed schedules of drawing production and site progress are met.
• For quality management, the coordinator is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.
• Transform AutoCAD drawings into 3D drawings.
• Ensure BIM standards and Level of Development (LOD) are followed.
• Supervise site works according to the quality and EHS requirements.
• Handle all inspections and handing over process with the final objective of achieving customer satisfaction and high Conquas/QM score.
• Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirements

• Degree in Architecture / Engineering
• Minimum 2-3 years' experience in BIM Drafting (Architectural or M&E)

Job Description

a) Report to the Manager/Team leader as shown in the organization chart. Responsible for the coordination and control of technical matters, quality implementation and site supervision works.

b) The detailed duties and responsibilities includes but not limited to the following:

• Coordinate with all the parties including sub-contractors and consultants to solve and coordinate technical issues, production of drawings and ensure proper transmission of data to all parties involved. Ensure that the detailed schedules of drawing production and site progress are met.
• For quality management, the coordinator is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.
• Supervise site works according to the quality and EHS requirements.
• Handle all inspections and handing over process with the final objective of achieving customer satisfaction and high Conquas/QM score.
• Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirements

• Degree in Architecture / Engineering
• Minimum 2-3 years' experience in BIM Drafting (Architectural or M&E)

Job Description

a) Report to the Project Manager. Responsible for the EHS systems and implementations.

b) The detailed duties and responsibilities includes but not limited to the following:

• Assist and advise the Project Manager on EHS planning for overall project scope and detailed activities.
• Study and fully understand the requirements of company ISO, EHS and sub-contracts agreements.
• Liaise, handle and keep proper records in dealing with all related authorities in complying with their respective requirements.
• Conduct regular site audits to ensure compliance with EHS requirements. He is authorized to take necessary actions including issuance of partial stop work order as he and the Project Manager deem fit.
• Handle all accident and incident reports.
• Work as a team with project team members and sub-contractors to provide a safe working environment.
• Prevention of fines, imposition of demerit points and SWO from the authorities or owners like MOM, NEA and HDB is a key role which is also a key performance measurement of WSHO cum ECO.
• Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirements

• Certified NEA, ECO, ECO, ECMO
• At least 3-5 years' on-site experience