Job Responsibilities:

• Assist in the execution phase of grant and industry projects, including monitoring project milestones, risks, costs, and schedules.
• Collaborate with various functions within the organization to resolve roadblocks and ensure the programme and projects deliver key outcomes within the allocated time and budget.
• Update and maintain the internal research project database, and external engagement tracking.
• Support the Quantum Programme Office (QPO) in managing and ensuring proper and updated records of project variations, grant proposals, publications, patents, and technology disclosures.
• Administer overseas travel arrangements, including checking travel plans, budgets, and ensuring proper documentation and approval in compliance with existing policies.
• Assist the team in organizing technology road-mapping and scientific workshops/symposiums.
• Assist the QPO team in day-to-day operations and administrative duties.

Job Requirements:

• Degree in Science, Technology, or Engineering.
• Proficiency in relevant software and tools such as MS Excel, MS Project, and PowerBI preferred.
• Strong attention to detail.
• Ability to manage multiple tasks and projects simultaneously.
• Excellent problem-solving, analytical, and systems thinking abilities.
• Resourceful and independent.
• Ability to work collaboratively with internal and external stakeholders.
• Strong written and verbal communication skills.
• Familiarity with quantum technologies and their applications is advantageous.
• 1-2 years of experience working in the public R&D sector preferred

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Implementation of HR Policies & Practices

• Understand the Leighton Asia HR Policies and practices defined by the corporate HR function and the organisation’s overall talent strategy.
• Communicate and implement current policies/practices, policy changes and new HR initiatives at project level; Seek support from Head Office (HO).
• Coordinate with respective team leads for allocation of tasks to team members as per plan.
• Analyse movement in volume of requests over time and highlight any downward/upward trend to supervisor for additional resource planning

Recruitment, promotions & transfers

• Review tracker shared by the project teams for open positions
• Coordinate with project teams to identify and promote existing personnel to fill openings prior to external recruitment
• Liaise with the recruitment team to close pending openings in order of criticality
• Identify resource requirements across projects and recommend employees for transfer based on project requirements, past performance of employees and employees’ own preferences
• Coordinate with project teams and HO to complete the transfer process and for appropriate contract extensions/terminations

Performance Management

• Coordinate with project teams to oversee implementations of the performance development review (PDR) process on the projects within stipulated timelines.
• Explain the PDR process in its current form and any changes from the previous cycle, as applicable, to the project teams.
• Share existing process documents, templates, etc.; Oversee timely completion of the process and related documentation/submission.
• Seek support from Project Director to expedite the process in case of any delays.

Training & Development

• Collate Appraisal results and identify training needs of individuals in line with the same
• Create training calendar for each project and share with the Project Director and respective department heads
• Track completion of training programmes via the training calendar; Follow-up with respective project teams and escalate to Project Manager, if required

Grievance handling & employee welfare

• Act as intermediary between employees for dispute resolution; Identify employee grievances on project sites and share the information with the Project Director, departments heads for resolution
• Share relevant information with healthcare providers for prompt & timely healthcare services to personnel
• Coordinate with healthcare providers to obtain “fit to work” certification for personnel post treatment

People management

• Set objective goals, evaluate performance of subordinates and provide them regular feedback
• Identify performance gaps in subordinates and provide necessary support to close such gaps
• Recognize and encourage high performing subordinates
• Train and mentor subordinates on technical as well as behavioral aspects of their respective roles
• Provide opportunities to the team to develop their capabilities

Requirement

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Human Resource Management, Business Studies/Administration/Management or equivalent.
• At least 5 year(s) of working experience in the related field is required for this position.
• Preferably Executives specializing in Human Resources or equivalent.
• Able to meet deadlines and work under pressure

The NeuroPhenomics Lab is dedicated to the profound exploration of brain tumor biology, focusing particularly on key driver mutations like IDH1 and IDH2. These mutations significantly contribute to the development of aggressive malignant gliomas by altering chromatin structure and genome methylation, thus influencing tumor evolution. Beyond this, our lab is committed to identifying other genetic alterations with potential clinical relevance.

We are currently seeking a Research Officer who is passionately interested in translational cancer research. The ideal candidate should have a robust background in biochemistry, with a preference for experience in protein engineering and antibody work.

Job Requirements:

• A Bachelor"s or Master"s degree in Biology, Biochemistry, or Biochemical Engineering.
• In-depth knowledge of PCR and molecular cloning.
• Experience with proteins and antibody engineering is preferred.
• Proficiency in wet lab techniques.
• Strong teamwork abilities; leadership experience is highly desirable.
• Ability to work independently with a proactive approach.
• A positive and eager attitude toward learning, coupled with responsibility and excellent organizational skills.
• Advanced skills in critical thinking, communication, and building interpersonal relationships.

Job Highlights

• Central location.
• Executive Health screening, GP Clinic and Radiology Centre.
• 5.5 days' week (Monday - Saturday, Office hours)

About The Opportunity

As a Patient Care Ambassador, you will be a key member of our Clinic and Medical Centre, being the face of the Medical Centre, as well as handling administrative tasks and contributing to the smooth operation of our facility.

Role and Responsibilities:

• Manage administrative tasks such as patient registration, appointment scheduling, and maintaining accurate patient records.
• Operate the clinic CMS (Clinical Management System) for patient registration, data entry, retrieval of medical records, and generate reports based on test results for doctor’s review
• Handle billing and cashiering duties, including processing payments and issuing invoices or receipts.
• Introduce and explain medical services and pricing to patients in a professional manner, seeking opportunities to upsell when appropriate
• Assist with inventory management by monitoring and replenishing medical supplies and ensuring proper stock levels.
• Assist with providing basic medical screening procedures such as taking patient height/weight, administer vision tests, taking blood pressure etc. and phlebotomy (if qualified), or other clinical tasks.
• Ensure a clean and welcoming environment in the waiting area and examination rooms.
• Provide excellent customer service by greeting patients, answering enquiries and phone calls, and addressing concerns in a professional and empathetic manner.
• Collaborate with the Centre Manager and other healthcare professionals to coordinate patient care and facilitate the smooth flow of operations.
• Adhere to strict infection control protocols and maintain a safe and hygienic environment.
• Stay updated on clinic policies, procedures, and services to provide accurate and up-to-date information to patients.
• Perform other duties as assigned

Skills Required:

• Diploma or Nitec with at least 2 years of prior experience in a related field
• Minimum of 2 years of relevant experience in a healthcare setting, preferably in a similar role
• Proven experience in performing clinic duties and administration of health screening tests
• Familiarity with operating a clinic CMS system and preparing medical reports
• Strong organizational and multitasking abilities to manage administrative tasks effectively.
• Excellent communication and interpersonal skills to interact with patients, colleagues, and other healthcare professionals.
• Attention to detail and a high level of accuracy in recording patient information and test results.
• Ability to work in a fast-paced environment and handle potentially stressful situations with professionalism and empathy.
• Strong critical thinking and problem-solving skills to make informed decisions and provide appropriate care.
• Having a certification in Phlebotomy will be an advantage

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://www.alliancehealthcare.com.sg.

As teachers, you build the foundation of education. You equip students with essential skills and sound values to prepare them for life. Anticipate a career of lifelong learning, as you grow alongside your students.

We are looking for individuals with subject content knowledge and good communication skills to deliver the school curriculum effectively.

Applicants will need to have good personal attributes for teaching and a willingness to learn; in addition to the ability to inculcate sound moral values and relate to the young. Applicants should also have the fitness and stamina to deliver lessons, and resilience required to engage students safely and carry out their duties effectively.

In addition, applicants should possess one of the following entry qualifications to meet the requirements for pre-service teacher training at the National Institute of Education (NIE).
• University degree; or
• equivalent qualifications

The application window is open from 26 December 2024 to 15 January 2025. If you would like to be considered for a teaching position under the PGDE programme, you are required to:

• Go to the Careers@Gov job post at www.moe.gov.sg/teach2025

• Click "Apply Now" in Careers@Gov to fill in the FormSG application form.
• Indicate your preferred teaching subjects.
• Attach all your educational transcripts along with your application. If you have not received your official transcripts, you can submit your latest transcripts at point of application.

You will need to submit your application by 15 Jan 2025, 11.00 PM. Only applications received via the FormSG application form will be considered.

Should you encounter any difficulty in submitting your application, please contact us at [email protected] for assistance.

For teachers with professional teaching qualifications, please refer to the application details at https://www.moe.gov.sg/careers/become-teachers/pri-sec-jc-ci/trained.

Research Officer positions are available soon in the Computational Digital Pathology Lab (CDPL) at the Bioinformatics Institute (BII), Agency for Science, Technology and Research (A*STAR), Singapore. The AI-based Digital Pathology (AIDP) Program aims to develop and validate advanced AI solutions, image processing, computer vision, and mathematical modelling for the pathological diagnosis and prognosis of cancer using digitized pathology slides, including both biopsy and whole standard slides.

The innovative AI-based Digital Pathology Diagnosis (AIDP) programme is a pioneering venture set to transform the landscape of AI pathological diagnosis and solve the global shortage of pathologists and increasing cancer cases with cutting-edge AI technologies. Our focus is on bridging gaps in data quality, model generalizability and market scalability. This groundbreaking initiative aims to advance pathology practices by developing artificial intelligence systems that accurately diagnoses cancer and other diseases from digital pathology images. By leveraging state-of-the-art AI technology and advanced methodologies, we strive to achieve breakthroughs that will revolutionize the way pathologists diagnose diseases, such as Lymphoma, Gastric, Colorectal and Breast cancers, ultimately improving patient outcomes and healthcare efficiency. This program is supported by national funding and led by esteemed institutions/hospitals and cross-disciplinary leaders in the field, providing an unparalleled opportunity for professional growth and collaboration with top-tier experts.

We are seeking passionate, talented individuals to join our dynamic team. If you are driven by curiosity and have a desire to be at the forefront of AI medical innovation, this is the perfect opportunity for you. As a member of our team, you will work in a stimulating environment where creativity and initiative are highly valued. You will have access to state-of-the-art facilities, high-quality data and other resources, and the chance to contribute to high-impact research that can shape the future pathology. Our focus is on creating robust, reliable AI systems that can assist pathologists in making faster and more accurate diagnoses, ultimately leading to better patient care and improving the life quality of humankinds. We are looking for candidates who are not only skilled but also enthusiastic about making a difference. Join us in this exciting journey and be a part of something truly extraordinary! For a research overview of our lab, please refer to https://www.a-star.edu.sg/bii/research/ciid/cdpl

Specific Technical Requirements:

• Proficiency in one or more programming languages: Matlab, C/C++, Java, or Python, etc.
• Extensive knowledge, experience, and expertise in artificial intelligence, machine learning, pattern recognition, and digital image processing techniques.
• Practical coding skills in implementing numerical computational algorithms.
• Strong analytical and logical thinking skills to address and solve complex scientific problems.
• Familiarity with deep learning frameworks such as TensorFlow, PyTorch, or similar.
• Basic knowledge of cell biology or pathology is an added advantage.
• Ability to learn quickly and integrate knowledge across multiple disciplines.
• Experience or willingness to engage in collaborations with hospitals and clinical settings.
• Capability to present research findings effectively at both internal and external seminars and conferences.
• Strong writing skills for both technical reports and scientific papers.

General Requirements:

• Highly motivated researcher with an bachelor or master degree, eager to pursue a scientific career, particularly with a passion for artificial intelligence, machine vision, computer vision and biological image processing projects.
• Independent thinker with a strong passion for advancing the field of AI and biological image processing in clinical diagnosis.
• Excellent team player capable of conducting independent research under the guidance of the Principal Investigator (PI) and collaborating effectively with lab members.
• Solid general knowledge and understanding of scientific and engineering principles.
• Exceptional scientific and technical writing skills, coupled with outstanding communication abilities.
• Previous experience in medical image analysis projects, whether in an industrial or academic setting, is a plus but not mandatory.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

As teachers, you build the foundation of education. You equip students with essential skills and sound values to prepare them for life. Anticipate a career of lifelong learning, as you grow alongside your students.

We are looking for individuals with subject content knowledge and good communication skills to deliver the school curriculum effectively.

Applicants will need to have good personal attributes for teaching and a willingness to learn; in addition to the ability to inculcate sound moral values and relate to the young. Applicants should also have the fitness and stamina to deliver lessons, and resilience required to engage students safely and carry out their duties effectively.

In addition, applicants should possess one of the following entry qualifications to meet the requirements for pre-service teacher training at the National Institute of Education (NIE).
• University degree; or
• equivalent qualifications

The application window is open from 26 December 2024 to 15 January 2025. If you would like to be considered for a teaching position under the PGDE programme, you are required to:

• Go to the Careers@Gov job post at www.moe.gov.sg/teach2025

• Click "Apply Now" in Careers@Gov to fill in the FormSG application form.
• Indicate your preferred teaching subjects.
• Attach all your educational transcripts along with your application. If you have not received your official transcripts, you can submit your latest transcripts at point of application.

You will need to submit your application by 15 Jan 2025, 11.00 PM. Only applications received via the FormSG application form will be considered.

Should you encounter any difficulty in submitting your application, please contact us at [email protected] for assistance.

For teachers with professional teaching qualifications, please refer to the application details at https://www.moe.gov.sg/careers/become-teachers/pri-sec-jc-ci/trained.

Responsibilities

• Assist M&E Engineer, Superintending Officer Representation (SO Rep) in the supervision and quality assurance of construction works on site.
• Provide standing supervision required by the M&E Engineer and SO Rep.
• Check and ensure all installation methods, testing & commissioning and materials used are in accordance with the design intent, approved drawings, and specifications, as well as in compliance to code of practice/manufacturer’s installation instructions where applicable.
• Liaise with the Contractors/ sub-contractors, Resident Engineer (RE), and other Resident Technical Officers (RTO) in the coordination of site works and assist in resolving M&E issues.
• Highlight discrepancies, deviations, irregularities and feedback site progress and any critical/major issues to the M&E Engineer, SO Rep, and RE.
• Monitor the progress of work on-site, verify the contractors’ progress report and present the report to the Consultants in such format that the progress payment claim by the contractor can be easily evaluated.
• Verify the contractors’ progress payment claim in terms of work done and materials/equipment delivered and stored at site.
• Attend site meetings, client/consultant meetings, technical meetings, user group meetings, site inspections, testing and commissioning, etc
• Check as-built drawings and specifications tally with site installation.
• Ensure the contractors maintain work safety, cleanliness, and tidiness of the site.
• Maintain proper and updated daily records of all works done, including records of tests, inspections, T&C, status of work, safety, site diary, material and equipment delivered to and on site, labour, dayworks, provisional quantities, etc.
• Compile Punch List or Defect List with the contractors and ensure that the contractors carry out rectification work diligently to clear all defects during the Maintenance Period.
• Aware of the potential and actual OH&S hazards of his activities at the workplace and to highlight / communicate to the PM when he knows of any irregularities. He shall be aware of his individual OH&S obligations by ensuring that he is adequately equipped with appropriate safety gears, by observing closely to all safety rules / regulations / procedures at site and by attending all relevant site safety trainings.
• Undertake any other duties related to the project as and when instructed by the consultant. team.
• Liaise with the Contractors/ sub-contractors and other Resident Technical Officers (RTO) in the coordination of M&E systems’ interfacing, integration, and testing and commissioning between different stakeholders (i.e. Neighbourhood Centres (NCs) and Polyclinic).

Requirements

• Diploma in Electrical/ Mechanical or Building Services Engineering from local Polytechnic or other tertiary institutions of equivalent standing.
• Minimum eight (8) years of M&E work experience as a Resident Technical Officer. Past work experience in healthcare/residential/institutional projects is preferred.
• Conversant in local construction practices and codes for ACMV, electrical, fire protection, plumbing and sanitary services.
• Good co-ordination skills especially interfacing of M&E works with architectural and C&S works.
• Good analytical ability with strong verbal and written communication skills.
• Self-motivated, proactive and team player.
• Able to start Q4 2024.

Research Officer positions are available soon in the Computational Digital Pathology Lab (CDPL) at the Bioinformatics Institute (BII), Agency for Science, Technology and Research (A*STAR), Singapore. The AI-based Digital Pathology (AIDP) Program aims to develop and validate advanced AI solutions, image processing, computer vision, and mathematical modelling for the pathological diagnosis and prognosis of cancer using digitized pathology slides, including both biopsy and whole standard slides.

The innovative AI-based Digital Pathology Diagnosis (AIDP) programme is a pioneering venture set to transform the landscape of AI pathological diagnosis and solve the global shortage of pathologists and increasing cancer cases with cutting-edge AI technologies. Our focus is on bridging gaps in data quality, model generalizability and market scalability. This groundbreaking initiative aims to advance pathology practices by developing artificial intelligence systems that accurately diagnoses cancer and other diseases from digital pathology images. By leveraging state-of-the-art AI technology and advanced methodologies, we strive to achieve breakthroughs that will revolutionize the way pathologists diagnose diseases, such as Lymphoma, Gastric, Colorectal and Breast cancers, ultimately improving patient outcomes and healthcare efficiency. This program is supported by national funding and led by esteemed institutions/hospitals and cross-disciplinary leaders in the field, providing an unparalleled opportunity for professional growth and collaboration with top-tier experts.

We are seeking passionate, talented individuals to join our dynamic team. If you are driven by curiosity and have a desire to be at the forefront of AI medical innovation, this is the perfect opportunity for you. As a member of our team, you will work in a stimulating environment where creativity and initiative are highly valued. You will have access to state-of-the-art facilities, high-quality data and other resources, and the chance to contribute to high-impact research that can shape the future pathology. Our focus is on creating robust, reliable AI systems that can assist pathologists in making faster and more accurate diagnoses, ultimately leading to better patient care and improving the life quality of humankinds. We are looking for candidates who are not only skilled but also enthusiastic about making a difference. Join us in this exciting journey and be a part of something truly extraordinary! For a research overview of our lab, please refer to https://www.a-star.edu.sg/bii/research/ciid/cdpl

Specific Technical Requirements:

• Proficiency in one or more programming languages: Matlab, C/C++, Java, or Python, etc.
• Extensive knowledge, experience, and expertise in artificial intelligence, machine learning, pattern recognition, and digital image processing techniques.
• Practical coding skills in implementing numerical computational algorithms.
• Strong analytical and logical thinking skills to address and solve complex scientific problems.
• Familiarity with deep learning frameworks such as TensorFlow, PyTorch, or similar.
• Basic knowledge of cell biology or pathology is an added advantage.
• Ability to learn quickly and integrate knowledge across multiple disciplines.
• Experience or willingness to engage in collaborations with hospitals and clinical settings.
• Capability to present research findings effectively at both internal and external seminars and conferences.
• Strong writing skills for both technical reports and scientific papers.

General Requirements:

• Highly motivated researcher with an bachelor or master degree, eager to pursue a scientific career, particularly with a passion for artificial intelligence, machine vision, computer vision and biological image processing projects.
• Independent thinker with a strong passion for advancing the field of AI and biological image processing in clinical diagnosis.
• Excellent team player capable of conducting independent research under the guidance of the Principal Investigator (PI) and collaborating effectively with lab members.
• Solid general knowledge and understanding of scientific and engineering principles.
• Exceptional scientific and technical writing skills, coupled with outstanding communication abilities.
• Previous experience in medical image analysis projects, whether in an industrial or academic setting, is a plus but not mandatory.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

A Progamme Manager (PM) (Objective and Key Results Officer) position is available in the Computational Digital Pathology Lab (CDPL) at the Bioinformatics Institute (BII), Agency for Science, Technology and Research (A*STAR), Singapore. The AI-based Digital Pathology (AIDP) Program aims to develop and validate advanced AI and machine learning solutions, image processing, computer vision, and mathematical modelling for the pathological diagnosis and prognosis of cancer using digitized pathology slides, including both biopsy and whole standard slides.

The innovative AI-based Digital Pathology Diagnosis (AIDP) programme is a pioneering venture set to transform the landscape of AI pathological diagnosis and solve the global shortage of pathologists and increasing cancer cases with cutting-edge AI technologies. Our focus is on bridging gaps in data quality, model generalizability and market scalability. This groundbreaking initiative aims to advance pathology practices by developing artificial intelligence systems that accurately diagnoses cancer and other diseases from digital pathology images. By leveraging state-of-the-art AI technology and advanced methodologies, we strive to achieve breakthroughs that will revolutionize the way pathologists diagnose diseases, such as Lymphoma, Gastric, Colorectal and Breast cancers, ultimately improving patient outcomes and healthcare efficiency. This program is supported by national funding and led by esteemed institutions/hospitals and cross-disciplinary leaders in the field, providing an unparalleled opportunity for professional growth and collaboration with top-tier experts.

We are seeking passionate, talented individuals to join our dynamic team. If you are driven by curiosity and have a desire to be at the forefront of AI medical innovation, this is the perfect opportunity for you. As a member of our team, you will work in a stimulating environment where creativity and initiative are highly valued. You will have access to state-of-the-art facilities, high-quality data and other resources, and the chance to contribute to high-impact research that can shape the future pathology. Our focus is on creating robust, reliable AI systems that can assist pathologists in making faster and more accurate diagnoses, ultimately leading to better patient care and improving the life quality of humankinds. We are looking for candidates who are not only skilled but also enthusiastic about making a difference. Join us in this exciting journey and be a part of something truly extraordinary! For a research overview of our lab, please refer to https://www.a-star.edu.sg/bii/research/ciid/cdpl

Key Skills and Responsibilities:

• Project Planning and Execution: Follow and dynamically adjust the project plan of AIDP programme, including milestones and deadlines. Coordinate with cross-functional teams to ensure alignment and progress.
• Team Management and Leadership: Lead, mentor, and manage project teams, fostering a collaborative and productive work environment. Facilitate effective communication and teamwork among team members.
• Stakeholder Management: Engage with internal and external stakeholders, including funding bodies, research institutions, and clinical partners. Provide regular updates and reports on project status, risks, and outcomes.
• Objective and Key Results (OKRs) Management: Define and track OKRs to ensure the programme meets its strategic goals. Analyze performance data and make adjustments to keep the project on track.
• Risk Management: Identify potential risks and develop mitigation strategies. Monitor and address issues that could impact project success.
• Resource Management: Allocate and adjust resources effectively, ensuring that project needs are met within budget constraints. Manage procurement and logistics for project-related resources.
• Quality Assurance: Ensure that project deliverables meet the highest standards of quality and reliability. Implement quality control processes and continuous improvement practices.
• Collaboration and commercialization: Build strong collaboration with the local and oversea hospitals. Establish the agreements with the industrial partners for licensing and commercialization.
• Domain Knowledge: Basic knowledge, experience, and expertise in artificial intelligence, machine learning, pattern recognition, and digital image processing techniques.
• Strong analytical and logical thinking skills to address and solve complex scientific and commercialization problems.

Requirements:

• Ph.D/Master/Bachelor degree in Biomedical Engineering, Computer Science, or a related field with industrial and project management skill and experience. Additional qualifications in Project Management (e.g., PMP) are advantageous.
• Excellent writing skills, coupled with outstanding communication abilities.
• A strong team player with proven experience in managing large-scale research or development projects, preferably in the healthcare or AI fields.
• Strong background in data science, AI, machine learning, or digital pathology.
• Excellent leadership, organizational, and communication skills.
• Ability to manage multiple tasks and projects simultaneously.
• Proficiency in project management tools and software.
• Strong analytical and problem-solving skills.
• Passionate about AI and medical innovation.
• Highly motivated and results-oriented.
• Able to work under pressure and adapt to changing circumstances.
• Proven experience or strong interest in working within cross-disciplinary teams, including collaborations with hospitals and clinical researchers.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

A Progamme Manager (PM) (Objective and Key Results Officer) position is available in the Computational Digital Pathology Lab (CDPL) at the Bioinformatics Institute (BII), Agency for Science, Technology and Research (A*STAR), Singapore. The AI-based Digital Pathology (AIDP) Program aims to develop and validate advanced AI and machine learning solutions, image processing, computer vision, and mathematical modelling for the pathological diagnosis and prognosis of cancer using digitized pathology slides, including both biopsy and whole standard slides.

The innovative AI-based Digital Pathology Diagnosis (AIDP) programme is a pioneering venture set to transform the landscape of AI pathological diagnosis and solve the global shortage of pathologists and increasing cancer cases with cutting-edge AI technologies. Our focus is on bridging gaps in data quality, model generalizability and market scalability. This groundbreaking initiative aims to advance pathology practices by developing artificial intelligence systems that accurately diagnoses cancer and other diseases from digital pathology images. By leveraging state-of-the-art AI technology and advanced methodologies, we strive to achieve breakthroughs that will revolutionize the way pathologists diagnose diseases, such as Lymphoma, Gastric, Colorectal and Breast cancers, ultimately improving patient outcomes and healthcare efficiency. This program is supported by national funding and led by esteemed institutions/hospitals and cross-disciplinary leaders in the field, providing an unparalleled opportunity for professional growth and collaboration with top-tier experts.

We are seeking passionate, talented individuals to join our dynamic team. If you are driven by curiosity and have a desire to be at the forefront of AI medical innovation, this is the perfect opportunity for you. As a member of our team, you will work in a stimulating environment where creativity and initiative are highly valued. You will have access to state-of-the-art facilities, high-quality data and other resources, and the chance to contribute to high-impact research that can shape the future pathology. Our focus is on creating robust, reliable AI systems that can assist pathologists in making faster and more accurate diagnoses, ultimately leading to better patient care and improving the life quality of humankinds. We are looking for candidates who are not only skilled but also enthusiastic about making a difference. Join us in this exciting journey and be a part of something truly extraordinary! For a research overview of our lab, please refer to https://www.a-star.edu.sg/bii/research/ciid/cdpl

Key Skills and Responsibilities:

• Project Planning and Execution: Follow and dynamically adjust the project plan of AIDP programme, including milestones and deadlines. Coordinate with cross-functional teams to ensure alignment and progress.
• Team Management and Leadership: Lead, mentor, and manage project teams, fostering a collaborative and productive work environment. Facilitate effective communication and teamwork among team members.
• Stakeholder Management: Engage with internal and external stakeholders, including funding bodies, research institutions, and clinical partners. Provide regular updates and reports on project status, risks, and outcomes.
• Objective and Key Results (OKRs) Management: Define and track OKRs to ensure the programme meets its strategic goals. Analyze performance data and make adjustments to keep the project on track.
• Risk Management: Identify potential risks and develop mitigation strategies. Monitor and address issues that could impact project success.
• Resource Management: Allocate and adjust resources effectively, ensuring that project needs are met within budget constraints. Manage procurement and logistics for project-related resources.
• Quality Assurance: Ensure that project deliverables meet the highest standards of quality and reliability. Implement quality control processes and continuous improvement practices.
• Collaboration and commercialization: Build strong collaboration with the local and oversea hospitals. Establish the agreements with the industrial partners for licensing and commercialization.
• Domain Knowledge: Basic knowledge, experience, and expertise in artificial intelligence, machine learning, pattern recognition, and digital image processing techniques.
• Strong analytical and logical thinking skills to address and solve complex scientific and commercialization problems.

Requirements:

• Master/Bachelor degree in Biomedical Engineering, Computer Science, or a related field with industrial and project management skill and experience. Additional qualifications in Project Management (e.g., PMP) are advantageous.
• Excellent writing skills, coupled with outstanding communication abilities.
• A strong team player with proven experience in managing large-scale research or development projects, preferably in the healthcare or AI fields.
• Strong background in data science, AI, machine learning, or digital pathology.
• Excellent leadership, organizational, and communication skills.
• Ability to manage multiple tasks and projects simultaneously.
• Proficiency in project management tools and software.
• Strong analytical and problem-solving skills.
• Passionate about AI and medical innovation.
• Highly motivated and results-oriented.
• Able to work under pressure and adapt to changing circumstances.
• Proven experience or strong interest in working within cross-disciplinary teams, including collaborations with hospitals and clinical researchers.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Title: Security Officer (ID1604)
Location: Pioneer, transport pick up Singapore and JB Bukit Indah
Working Hours: 4334 days 12 hours shift (Day & Night)
Day Shift: 8:00am – 8:15pm
Night Shift: 8:00pm – 8:15am
Salary: $1800 - $2350
Benefit: 12 days Annual Leave, AWS and Variable Bonus


Job Description
• Supporting of daily operations in the security office
• Support company new implementation process for security purpose
• Support document control administrative work
• Maintain counter area to make sure the 5S housekeeping is in place.
• Assist on security check for Employee / Visitors / Vendors
• Other non-security job function e.g. temperature screening, post, collect and distribute mail.
• Any other duties assign by GA Manager

Requirement:
• At least GCE N level, ITE or equivalent
• No experience required, training will be provide
• Basic computer literate
• PLRD license required
• Valid Basic Security License

Computational Systems Biology deals with mathematical formulation adopted on a computational platform to analyse experimental biological datasets. Here, the candidate with work with multidisciplinary team members to develop a computational model of a microbial system under variable experimental conditions.

The highly motivated and experienced candidate will drive a project in optimizing sustainable food production through a microbial chasis. The candidate will have an opportunity to learn and innovate on deep learning -based flux analysis.

Responsibilities:

• Set up computational pipeline, code in python, and conduct relevant bioinformatics analysis
• Communicate progress, research findings, and implications to stakeholders
• Draft documentation, manuscripts, and slides

Requirements:

• Bachelor or Master in Bioinformatics, Computer Biology, Molecular Biology, or related field.
• Experience in preprocessing and analyzing RNASeq and/or meta-transcriptomics data
• Coding or scripting experience in any language
• Be a self-starter, detailed orientated, and with a growth mindset
• Proficient in python programming and the usage of its interactive notebook
• Have experience in applying flux balance analysis
• Have interest in, or a basic understanding of microbial biology
• Have an interest in post-graduate studies

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

• Electrical Supply (MNC company)
• Basic $2300 - $2600
• *AWS + Bonus
• Mon-Fri (8.15am-5.45pm)
• Working location: Tuas
• Company transport provided: CCK, Bukit Batok, Boon Lay

Responsibilities

• Generate delivery orders, invoices, packing lists, and process sales inquiries via email/phone calls. Handle issuing of debit and credit notes.
• Answer phone calls, send statements of accounts
• Print, sort, file delivery orders and tax invoices, and mail tax invoices to customers.
• Manage the ordering of office supplies and equipment, such as toner, A4 paper, and envelopes.
• Arrange courier services for deliveries and shipments as needed.
• Consolidate and submit monthly petty cash summaries to accounts, and process purchase orders to vendors.

Requirements

• Min O Level with experience in administration.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

Responsibilities:

• Conduct investigation into causes of bus accidents / incidents arising from bus defects
• Assist in planning & managing campaigns for retrofitting on buses for improved performance, safety and standardization
• Assist to implement maintenance policies for vehicle improvement to meet our operational requirements in accordance to manufacturers’ recommendations
• Conduct engineering audits, smoke checks and field visits
• Any ad-hoc jobs as per assigned

Requirements:

• Diploma in Engineering
• At least 5 years' relevant experience in automotive industry
• Hands-on experience on bus repair
• Proficient in software applications such as Microsoft Office and SAP

We regret to inform that only shortlisted candidate will be notified.

Submitting this application for this position, you acknowledge that you have read the Data Protection Policy for Job Applicants (the “Policy”) of SBS Transit Ltd and its subsidiaries, affiliates and related corporations (‘SBST”) and consent to:

a. The collection, use and disclosure of your personal data by SBST for the purposes of your application and potential employment with SBST and the purposes set out in the Policy: and

b. SBST’s retention of your personal data for two years for consideration of future job opportunities (where applicable) form the date of submission of application.

This role is similar to a (junior) chief of staff to the Co-founder (COO&CFO) of a Pre-A startup. Notwithstanding the job description listed below, your role would be anything and everything that the Co-founder is currently in charge of. DO NOT apply if you want a well defined routine, job scope, and if you prefer to know what will happen in the coming month. Also do not apply if you only want to do sales, strategy, and other "high level" stuff. There will be a mixture of everything that is not too technical (everyone else in the company is highly technical) and I need someone to offload my work. There will be times when you have to work on construction sites like everyone else in the company. It is hot, dirty, dusty, and overall not a pleasant experience. We do anything and everything necessary based on the ever changing situation. Either engineers with a strong business acumen or business school graduates with reasonable engineering interest can apply.

Fabrica AI is creating a future where ideating and developing a robot for any task takes days, not years. We believe that by training end to end controls in simulation with reinforcement learning and above that iterating hardware designs, we can automate the whole development process.

To validate our approaches for our AI system and to collect data, we invented an automatic tile grouting robot that boosts productivity by up to 5x and are piloting it on construction sites in Singapore managed by Woh Hup, BHCC, Gin Chia, Soilbuild, Chan Rong Fen, and Dragages. Tile grouting is the process of filling up the gaps between tiles after the tiles have been laid. We invented a patented robot that is able to automatically grout and clean tile gaps with only a press of a button.

We’ve raised over 3m USD from Hoxton Ventures, Credo Ventures, our Professor from Cambridge University, Woh Hup, ffVC, and the owner of BHCC (listed construction company). We’ve 2500sqft of space in Singapore where we have over 20 team members, and 1200sqft of space in Czechia where we have our software team.

Website: https://www.fabrica.ai/ (and various press releases, awards, etc.)
Latest Grouting Robot Demo: https://drive.google.com/file/d/1SEj-CUkHErY332Xbn8t8h_kzUA562gRe/view?usp=sharing

Fabricator videos

https://www.youtube.com/watch?v=4aoQ4QaEOPQ

https://www.youtube.com/watch?v=xnENP7zWzEM

https://youtu.be/qXpkFeEidac

https://www.youtube.com/watch?v=5SBiEBLMQ9k

1. Assisting with the recruitment process, including posting job openings, reviewing resumes, and conducting initial candidate screenings.
2. Coordinating and scheduling interviews with job applicants and hiring managers.
3. Assisting in onboarding new employees, including paperwork and orientation.
4. Maintaining and updating employee records and databases.
5. Assisting with HR-related communications, such as preparing HR documents and announcements.
6. Supporting HR team with various administrative tasks.
7. Assisting in the development and implementation of HR policies and procedures.
8. Conducting research on HR trends and best practices.
9. Assisting in organizing HR-related training and development programs.
10. Participating in special HR projects and initiatives as assigned.
11. Scheduling and joining meetings with prospective clients, investors, and partners
12. Market research for expansion overseas
13. Accounting and purchasing
14. Scouting for new opportunities, writing proposals for them, and pushing fabrica out there
15. Visiting industry trial sites, giving appropriate feedback to product development team
16. Speaking to industry players, ground workers, understanding the process of tile grouting to help us shape our solution, especially from an operational point of view
17. Connecting manufacturers and our product team to build and iterate on our prototype, creating new avenues for manufacturing at scale, manufacturing for reliability
18. Website and other marketing/public relations management
19. Any other operational duties

A great candidate would possess the following:

• Value the direct impact on the product and proximity to clients at a startup and the growth potential of a startup
• Willing to work without a very well defined job scope and willing to adapt to changes week on week
• Ability to think of metrics to measure progress and deciding based on back of the envelope calculations
• Keenness to do more than is expected, impact driven
• Growth mindset driven

Roles and Responsibilities

1. Administers members’ booking of the Sports facilities.

2. Assists in tabulating scores and coordinates events / tournaments.

3. Basic knowledge of Gym equipment / machines.

4. Cleaning the gym equipment / machines daily.

5. Ensures that the Sports’ outlet counter is clean and tidy at all times.

6. Checks the condition of the equipment.

7. Ensure members comply with the House rules.

8. Conducts regular checks at all the sports facilities to ensure they are in good condition.

9. Ensures all equipment & facilities are well-maintained and reports to Executive if any repair or upgrading is necessary.

10. Ensures that all billing chits are in running order.

11. Ensures that there is enough billing chit paper and printer paper.

12. Assist in Sports / Social Events / Programs.

13. Performs any other duties as assigned by the Head of Department / Executive.

Job Requirements

· GCE ‘O’ Level, preferably with one year of related working experience.

· A team player with positive working attitude.

· Customer-oriented and good initiatives.

· PC literate.

Join a dynamic and growing leather cleaning & restoration company!

If you are passionate about meeting people, enthusiastic with a pleasing personality, we want YOU!

Your key responsibilities include:

• Managing and engaging our clients.
• Building up our customer base.
• Assist with taking orders/bookings for our services.
• Handling sales enquiries over the phone or via email.
• Handle, process and manage quotations and invoicing.
• Handle customer enquiries and complaints.
• Actively support operations in meeting client needs and requests.
• Provide excellent customer service to meet the needs of the clients.
• Work closely with operations team to ensure smooth running of the business.

Requirements:

• Only Singaporeans/PR need apply
• Good command of English, Mandarin speaking is a bonus (as need to speak with Mandarin client speaking)
• Good communication skills
• Pleasant, enthusiastic and engaging
• Polite and patient
• PC literate, comfortable with MS Office
• Good with the various social media platforms

Job benefits:

• Attractive salary package
• Sales incentives
• Medical & insurance benefits
• Annual & medical leaves
• Career growth development

Working hours:

• 5/6 days
• Off on alternate Saturdays. Off on Sundays and Public Holidays

Contract Period:

1 Jan 2025 to 31 Dec 2025 + 1 year optional renewal by school

Deployment:

Mon to Thurs: 8.30 am to 6.00 pm

Fri: 9.00 am to 6.00 pm

Scope of Works:

Receptionist duties

• Assist to man General Office counter, answering phone calls and handling walk-ins requests from students , staff and stakeholders during assigned hours.
• Attend to students who are unwell or injured in the sick bay.
• Record attendance of late coming students
• During holidays will collate hardcopy Financial Assistance Application forms, check all required documents submitted, update staff mailbox and Organisation Chart
• Perform administrative support such as data entry , collation of data and statistics when required.
• Provide manpower support during ad-hoc school activities and events (such as refreshment, phototaking day, award day)
• Any other duties assigned by the school leaders & administration manager

Printing Operator Duties

• to process printing requests from the staff of the Authority.
• monitor and replenish the consumables associated with the operation of the printing machines.
• fulfil any printing requests submitted by the staff of the Authority within [3] working days, excluding the day the printing request is received.
• Update job status and assist in tabulating, on a monthly basis, the amount of printing carried out using the machines supplied by the vendor.
• Perform regular checks to ensure school’s printing machines are functional and support on the operational needs as required.
• Perform scanning, laminating, binding and finishing operations.

The personnel is to sign an undertaking to safeguard official information.

We are seeking a highly motivated and skilled Bioinformatician to join our team. As a new team working at the intersection of synthetic biology, genomics and machine learning, we seek to develop innovative approaches in advancing the field of bioinformatics and protein structure using large language models. The ideal candidate will have a strong background in computational biology, programming, and a keen interest in protein structure and language models. If you are passionate about unraveling the mysteries of biological systems using computational methods, we encourage you to apply.

Job Responsibilities:

• Develop and implement state-of-the-art algorithms and models for protein structure prediction and analysis.
• Utilize deep learning frameworks such as PyTorch and TensorFlow to design and train novel protein language models.
• Collaborate with interdisciplinary teams to integrate bioinformatics methods into biological research projects.
• Analyze and interpret high-throughput biological data, including next-generation sequencing and structural biology data.
• Contribute to the development of software tools and pipelines for protein structure prediction and analysis.
• Stay updated with the latest advancements in bioinformatics, machine learning, and protein structure prediction methods.

Job Requirements:

• Bachelor/Master's degree in Bioinformatics, Computational Biology, Computer Science, or a related field.
• Strong programming skills in Python and experience with deep learning frameworks such as PyTorch and TensorFlow.
• Proficiency in molecular visualization software, preferably PyMOL, for protein structure analysis.
• Demonstrated interest in protein structure and protein language models, with a focus on applying computational methods to solve biological problems.
• Familiarity with natural language processing and language models is a significant advantage.
• Excellent problem-solving skills and the ability to work independently and collaboratively in a team-oriented environment.
• Effective communication skills and the ability to present complex findings to both technical and non-technical audiences.
• Previous research experience in bioinformatics, computational biology, or related fields is highly desirable.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

About us

Data science is an important component of biomedical and translational research, where data of multiple modalities are being constantly generated at unprecedented scale. The Research Data Integration group in the Biomedical Datahub Division of the Bioinformatics Institute (BII), A*STAR, aims to bridge the complexity of computational biology and data science with the needs of biologists and clinicians to drive biological discoveries and predict translational outcomes. One of our immediate challenges is to analyze and integrate and analyze multi-omics, imaging and clinical data generated by biomedical institutes in A*STAR, healthcare institutions and national initiatives in Singapore to improve the usability and interpretability of large-scale multimodal datasets of cancer, metabolic diseases, and other diseases. We seek motivated individuals to join us to push the potential of biomedical data in truly benefitting patients.

Job description

We are seeking a research officer to drive data management and analysis of large-scale biomedical multi-omics and clinical data. The candidate will be expected handle a number of tasks, including curate and QC incoming large-scale multi-omics data, implement and benchmark bioinformatics workflows, perform downstream analysis, develop file catalogues, databases, knowledge graphs and visualization of datasets, and implement international data standards to ensure data interoperability. The successful candidate will also extensively mine, analyze and curate publicly available resources and develop annotation tools and databases to link up with available datasets of different diseases, including cancer and metabolic diseases. The candidate will also manage and maintain all data in a database structure and develop a searchable web portal for researchers and clinicians. This position offers the candidate an opportunity to gain expert knowledge in multi-dimensional data from cancer and other diseases, and become computationally competent in delivering these knowledge to the end-user.

Requirements:

• Bachelor/Master degree in Bioinformatics, Computational Biology, Data Science, Computer Science, Engineering, Genetics, Biology or a related field.
• At least 5 years of relevant experience
• Proficient programming skills (e.g. Python, R, RStudio, Jupyter Notebook, Shinyapps)
• Highly experienced with Unix/Linux environment and cloud architecture (AWS)
• Familiar with database development (e.g. SQL), BI and AI/ML.
• A background in life sciences, biology, biomedical informatics or clinical research is preferred.
• Strong analytical and problem-solving skills.
• Excellent oral and written communication and presentation skills.
• Able to work independently, and as part of a team, with a positive and enthusiastic learning attitude.
• Competent project management and organizational skills will be very valuable.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

We are seeking a highly motivated and skilled Bioinformatician to join our team. As a new team working at the intersection of synthetic biology, genomics and machine learning, we seek to develop innovative approaches in advancing the field of bioinformatics and protein structure using large language models. The ideal candidate will have a strong background in computational biology, programming, and a keen interest in protein structure and language models. If you are passionate about unraveling the mysteries of biological systems using computational methods, we encourage you to apply.

Job Responsibilities:

• Develop and implement state-of-the-art algorithms and models for protein structure prediction and analysis.
• Utilize deep learning frameworks such as PyTorch and TensorFlow to design and train novel protein language models.
• Collaborate with interdisciplinary teams to integrate bioinformatics methods into biological research projects.
• Analyze and interpret high-throughput biological data, including next-generation sequencing and structural biology data.
• Contribute to the development of software tools and pipelines for protein structure prediction and analysis.
• Stay updated with the latest advancements in bioinformatics, machine learning, and protein structure prediction methods.

Job Requirements:

• Bachelor/Master's degree in Bioinformatics, Computational Biology, Computer Science, or a related field.
• Strong programming skills in Python and experience with deep learning frameworks such as PyTorch and TensorFlow.
• At least 5 years of relevant experience
• Proficiency in molecular visualization software, preferably PyMOL, for protein structure analysis.
• Demonstrated interest in protein structure and protein language models, with a focus on applying computational methods to solve biological problems.
• Familiarity with natural language processing and language models is a significant advantage.
• Excellent problem-solving skills and the ability to work independently and collaboratively in a team-oriented environment.
• Effective communication skills and the ability to present complex findings to both technical and non-technical audiences.
• Previous research experience in bioinformatics, computational biology, or related fields is highly desirable.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

About us

Data science is an important component of biomedical and translational research, where data of multiple modalities are being constantly generated at unprecedented scale. The Research Data Integration group in the Biomedical Datahub Division of the Bioinformatics Institute (BII), A*STAR, aims to bridge the complexity of computational biology and data science with the needs of biologists and clinicians to drive biological discoveries and predict translational outcomes. One of our immediate challenges is to analyze and integrate and analyze multi-omics, imaging and clinical data generated by biomedical institutes in A*STAR, healthcare institutions and national initiatives in Singapore to improve the usability and interpretability of large-scale multimodal datasets of cancer, metabolic diseases, and other diseases. We seek motivated individuals to join us to push the potential of biomedical data in truly benefitting patients.

Job description

We are seeking a research officer to drive data management and analysis of large-scale biomedical multi-omics and clinical data. The candidate will be expected handle a number of tasks, including curate and QC incoming large-scale multi-omics data, implement and benchmark bioinformatics workflows, perform downstream analysis, develop file catalogues, databases, knowledge graphs and visualization of datasets, and implement international data standards to ensure data interoperability. The successful candidate will also extensively mine, analyze and curate publicly available resources and develop annotation tools and databases to link up with available datasets of different diseases, including cancer and metabolic diseases. The candidate will also manage and maintain all data in a database structure and develop a searchable web portal for researchers and clinicians. This position offers the candidate an opportunity to gain expert knowledge in multi-dimensional data from cancer and other diseases, and become computationally competent in delivering these knowledge to the end-user.

Requirements:

• Bachelor/Master degree in Bioinformatics, Computational Biology, Data Science, Computer Science, Engineering, Genetics, Biology or a related field.
• Preferably with at least 3 - 5 years of relevant experience
• Proficient programming skills (e.g. Python, R, RStudio, Jupyter Notebook, Shinyapps)
• Highly experienced with Unix/Linux environment and cloud architecture (AWS)
• Familiar with database development (e.g. SQL), BI and AI/ML.
• A background in life sciences, biology, biomedical informatics or clinical research is preferred.
• Strong analytical and problem-solving skills.
• Excellent oral and written communication and presentation skills.
• Able to work independently, and as part of a team, with a positive and enthusiastic learning attitude.
• Competent project management and organizational skills will be very valuable.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Duties and Responsibilities

To manage a condominium’s daily operations and to carry out policies set by the condo management board such as;

- Carry out inspections and provide inputs to the planning and execution Building Improvement Works

- Provide technical evaluation, monitor and ensure work completion in accordance with Building Maintenance and Strata Management Act (BMSMA) and relevant governmental requirements

- Liaise, schedule and supervise all maintenance works to ensure that contract service providers perform all contractual obligations under various term contracts Maintain the operational, safe and efficient operation of the M&E systems covering the following key systems & equipment.

- Plan preventive works schedule, conduct and supervise inspections of building and grounds to identify defects/irregularities and follow-up on rectification works

- Procure service contracts and ad hoc repair/replacement parts and equipment’s

- Conduct system audit and scheduled after hours inspection on security services and lighting

- Manage and attend to residents' requests, feedbacks and response their request promptly

Qualification / Education Required

- Degree / Diploma in Mechanical or Electrical Engineering

- Minimum 2 years in facility management / relevant experience in MCST

- Good presentation, interpersonal, and communication skills

- Strong client engagement skills, and customer orientation

- Able to work with tight deadlines and handle pressure

- Able to work independently as well as in a team

- Proficient in Microsoft Office (Word, Excel, PowerPoint)

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to helm CareHub in line with CareHub’s service standards and key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community. The job scope would include referrals to community partners, facilitating community appointments, conducting outbound nudges to encourage participation in screening and vaccination to assisting residents and community partners with navigation of the healthcare landscape.

You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion for CareHub ’s knowledge management system.

The job holder will support the operations of CareHub Care and Call Centre in the following areas but not limited to:

1. Engagement of residents and community partners to address enquiries about population health and RHSO services and initiatives and link up with the appropriate team / service where appropriate;
2. Proactively liaising with NUHS teams and community partners to facilitate coordination of community based services for residents
3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
4. Assisting residents with community appointment related requests
5. Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Requirements

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends