Job Description & Requirements

• Overseeing the loading and offloading of goods.
• Inspecting and cleaning the vehicle.
• Safely transporting goods to and from distribution centers.
• Obeying the rules of the road and following company safety regulations.
• Finding the quickest and safest route to your destination.
• Completing travel logs.
• Following accident procedures.
• Reporting any accidents or delays.
• Conducting minor roadside repairs on the truck.
• Maintaining a good relationship with customers.

Lorry Driver Requirements:

• LGV C+E certificate.
• Valid Certificate of Professional Confidence (CPC).
• 3+ years' experience as a lorry driver.
• Clean driving record.
• Must supply a medical certificate.
• Experience with goods handling preferred.
• Experience with GPS navigation and mapping.
• Ability to drive long distances while maintaining focus.
• Self-motivated and able to work without supervision.
• Good communication skills.

• Designing, maintaining, implementing, or improving electrical instruments, facilities, components, equipment products, or systems for industrial, commercial, or domestic purposes.
• Performing a wide range of engineering tasks by operating computer-assisted design or engineering software and equipment.
• Conferring with customers, engineers, and others to discuss existing or potential engineering products or projects.
• Ensuring that installation and operations conform to standards and customer requirements by preparing electrical systems specifications, technical drawings, or topographical maps.
• Establishing construction, manufacturing, or installation standards or specifications by performing a wide range of detailed calculations.
• Ensuring compliance with specifications, codes, or customer requirements by directing or coordinating installation, manufacturing, construction, maintenance, documentation, support, or testing activities.
• Writing reports and compiling data regarding existing and potential electrical engineering projects and studies.
• Preparing specifications for purchases of electrical equipment and materials.
• Supervising or training project team members.
• Estimating material, labor, or construction costs for budget preparation.
• Maintaining electrical equipment.
• Working with a variety of technicians.

Electrical Engineer Requirements:

• Bachelor's degree in electrical engineering degree from an accredited school.
• Licensed as a professional engineer.
• Experience in using or a desire to learn the required software.
• Knowledge of applicable codes related to electronic engineering.
• Proficient in design and calculation software.

Benefits

1. Competitive Pay: $3,000 - $4,000 monthly with additional incentives.
2. Dynamic Industry Exposure: Engage in impactful HR work within the construction sector.
3. Personal and Professional Growth: Opportunities for training and development to advance your career.
4. Collaborative Team Environment: Work with a supportive team dedicated to excellence in HR.
5. Versatile Role: Balance office-based and field responsibilities, ensuring a fresh work environment every day.

Job Description

Are you ready to make a real difference? Join us as an HR Executive, where you’ll be at the heart of our people operations, supporting our team and enhancing the employee experience. From recruitment and onboarding to employee engagement and policy compliance, this role lets you develop HR expertise and create a positive impact in our organization.

Roles & Responsibilities

• Recruitment & Onboarding: Manage full-cycle recruitment and support smooth employee integration.
• Employee Relations: Address concerns, mediate issues, and foster a positive work environment.
• Performance Management: Support goal-setting, appraisals, and track employee progress.
• Policy Compliance: Ensure policies are up-to-date with current legislation and best practices.
• Engagement & Wellness: Organize activities to enhance job satisfaction and promote work-life balance.

Requirements

• Diploma or higher in Human Resources or related field.
• Minimum 2-3 years of HR experience, ideally within construction or related fields.
• Familiarity with the Employment Act and HR compliance standards.
• Strong organizational and communication skills; comfortable in both office and field environments.
• Ability to work effectively under pressure and meet deadlines.

Additional Information

• Location: Paya Lebar, Singapore
• Schedule: Monday to Friday, 8:30 am to 5:30 pm
• Immediate Start

Roles & Responsibilities

-good knowlege of carpentry skills

-min 5 years experiences at least 5 years supervisory level

-read drawings and sketches to fully grasp requirements

-take measurements and calculate the size and amount of material needed

-cut, shape and other material according to measurements

-assemble furniture, cabinets, shelves and other items and install them

-skillful with wood working machineries router, planner, sanding machine, etc

-lead a team of experience carpenters, train new carpenter

-able to work independently

Job Description

To receive orders and preparation of D/Os

To select and retrieve items for delivery and make necessary preparation arrangements such as sawmilling or planing the timber panels to required sizes

Reviewing orders before and after delivery to ensure the items are correct,

payment is in order and customers are satisfied

To supervise and assist in loading and unloading the wooden panels for delivery

Ensure that all deliveries are made in a safe and timely manner

To assist in store duties such as retrieving/ stocking the timber items and inventory

Operation of wood processing machineries in the factory

Keeping of records and reporting to the factory manager

Job Requirements

Has minimum 2 years relevant experience

Has minimum Trade Certificate or equivalent

Possess Class 3 driving license

Computer literacy

Mathematical skills and knowledge of use of measurement tools

Strong built with ability to lift timber panels

A hands-on person and willing to multi-task

Able to commit long hours and weekends when required

1. Project Planning

• Collaborate with project managers to develop project plans and timelines.
• Assist in budgeting and resource allocation.

2. Team Coordination

• Supervise construction workers and subcontractors.
• Ensure effective communication among team members.

3. Site Management

• Oversee daily operations on the construction site.
• Ensure adherence to safety regulations and protocols.
• Conduct regular site inspections to monitor progress and quality.

4. Quality Control

• Review work to ensure compliance with project specifications and standards.
• Identify and address any quality issues promptly.

5. Documentation and Reporting

• Maintain accurate records of project progress, incidents, and changes.
• Prepare reports for stakeholders on project status and challenges.

6. Problem Solving

• Address on-site issues, including delays, resource shortages, and technical challenges.
• Mediate conflicts between workers or subcontractors.

7. Compliance

• Ensure that all work complies with building codes, regulations, and environmental standards.
• Liaise with inspectors and regulatory agencies as needed.

8. Client Interaction

• Communicate with clients to update them on project progress and address concerns.
• Assist in client meetings and presentations.

9. Final Inspections and Handover

• Conduct final inspections to ensure project completion meets specifications.
• Facilitate the handover process to the client.

Benefits:

• Salary up to $4,000 basic, depending on experience, plus a variable bonus.
• 6-month probation period with a confirmation bonus and potential salary increment.
• Work-life balance with a 5.5-day work week.
• Opportunity to grow in a dynamic engineering environment.

Job Description:

As a Project Engineer, you will be responsible for supporting the Project Manager in ensuring smooth and timely project execution. You will coordinate various aspects of the project plan, handle RFIs, and oversee the submittal process, ensuring that project deadlines are met. The role involves managing monthly progress claims, attending on-site meetings, and providing regular updates on the project's status.

Roles & Responsibilities:

• Report to the Project Manager and ensure the project plan is on track.
• Manage the RFI and submittal process to ensure smooth workflow.
• Process and submit monthly progress claims.
• Attend on-site meetings when required.
• Oversee project progress and provide regular updates to management.
• Ensure compliance with project timelines and resolve any delays or challenges.

Requirements:

• Education: Bachelor’s Degree in Mechanical or Electrical Engineering, or equivalent qualifications.
• Experience: Minimum 1 year of experience as a Project Engineer.
• Skills: Ability to read and write proficiently in English.
• Additional Skills: Good communication, problem-solving abilities, and the ability to work independently.

Additional Information:

• Salary: Up to $4,000 basic salary, plus variable bonus.
• Working Hours: 44 hours per week, Monday to Friday (8am to 5pm), and Saturday (8am to 12pm).
• Location: 322 King George's Ave, Singapore 208565.
• Overtime: No overtime pay.

We are a TCM Clinic with CAT 1 spa licence. Currently we are looking for a professional senior massage therapist. The following are the job requirements:

1. Min Diploma in Massage with minimum four years related working experiences;

2. Possessed basic human anatomy theory and healthcare knowledges;

3. Bilingual in Mandarin & English;

4. Able to assit to the TCM doctors, and follow the guide to carry out massage service to customers to solve their problems;

5. Able to provide advices to customers for their daily health care;

6. Able to guide and supervise junior massage therapists;

7. Follow up with customers for the next appointment;

8. Must work on public holidays and weekends. Working hour from 9am-10.30pm. One day rest per week;

Basic+attractive commission up to 7k per month. Annual leave, medical leave and other benefits will be entitled after 3 months probation.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation

Key Responsibilities:

• Supervision of Scaffold Operations:Oversee daily scaffold activities, ensuring all work is carried out safely and efficiently.
  Ensure scaffolding is erected, maintained, and dismantled in accordance with relevant regulations and standards.
  
• Safety Management:Implement and enforce safety protocols and procedures for all scaffolding work.
  Conduct regular safety inspections and audits of scaffolding setups, identifying hazards and recommending corrective actions.
  
• Team Leadership:Lead and train a team of scaffolders, promoting a culture of safety and quality.
  Allocate tasks and manage the workflow of scaffolding activities on site.
  
• Quality Assurance:Ensure scaffolding work meets project specifications and quality standards.
  Review and approve scaffold designs and layouts before implementation.
  
• Compliance and Reporting:Maintain accurate records of scaffolding operations, including inspections, maintenance, and incidents.
  Report on scaffold-related activities to management, highlighting any issues or concerns.
  
• Collaboration:Work closely with other trades and project teams to coordinate scaffold needs and schedules.
  Participate in project planning meetings to provide input on scaffolding requirements.
  
• Continuous Improvement:Stay updated on industry best practices, innovations, and regulatory changes related to scaffolding.
  Suggest improvements to scaffolding processes and equipment to enhance safety and efficiency.
  

Qualifications:

• High school diploma or equivalent; relevant certifications in scaffolding (e.g., CISRS, OSHA) preferred.
• Minimum 5 years of experience in scaffolding supervision, preferably in shipbuilding or maritime environments.
• Strong knowledge of scaffolding materials, techniques, and safety standards.
• Proven leadership skills and ability to manage a team effectively.

Key Competencies:

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced and physically demanding environment.
• Proficient in reading and interpreting blueprints and technical drawings.

Working Conditions:

• Work is performed in a shipyard environment, which may include exposure to noise, heights, and outdoor conditions.
• May require occasional overtime or weekend work based on project deadlines.

Job Description

· Assist the team in the development of the overall digital marketing strategy

· Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile, Display)

· Manage and maintain the company’s owned media including websites, mobile apps, and email/CRM software

· Manage the creation of relevant and engaging digital content for publishing onto various digital platforms

· Manage social media marketing campaigns

· Manage digital advertising campaigns (SEM, Display, Social, Programmatic)

· Manage SEO campaigns

· Set up conversion, pixel, and event tracking on the website and across various digital platforms

· Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions

· Analyze digital marketing analytics reports and share insights with the team to develop optimization plans

· Stay abreast of emerging digital tools and platforms, digital marketing trends, new technologies, and share insights with the rest of the team

Requirement

· At least 2-years relevant work experience in Search Engine Marketing (SEM) / Paid Search (PPC) / Social Media Marketing

· Proficient experience with social media platforms (Facebook, Instagram, LinkedIn, TikTok, YouTube, Xiaohongshu etc)

· Proficient experience with various types of campaigns such as Search, Display, YouTube, Remarketing etc.

· Proven track record in managing numerous clients at varying levels of media spend.

· Stay up-to-date with PPC/Social Media industry trends and developments.

· Monitor and administer web analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance with client goals.

· Analytical, performance-driven and good problem-solving skills.

· Positive attitude, detailed and customer-oriented.

· Able to multitask and has organizational ability.

· Good visualisation and possess a keen eye for detail.

· Maintaining content and graphics as it relates to the campaign.

· Competency in Adobe Creative Suite such as PhotoShop, and Illustrator is a plus.

Key Responsibilities:

• Develop and implement social media marketing strategies to increase brand awareness and engagement

• Create compelling and engaging content for various marketing channels

• Execute email marketing campaigns to drive customer acquisition and retention

• Utilize Google Analytics to analyze website traffic and user behaviour

• Implement SEO strategies to improve website visibility and search engine rankings

• Manage digital advertising campaigns across various platforms

• Utilize marketing automation tools to streamline processes and improve efficiency

• Conduct data analysis to track and measure marketing performance

• Write persuasive copy for marketing materials and campaigns

• Assist in graphic design tasks to create visually appealing marketing materials​​​​​​​

• Able to present and report on the efficiency of campaigns and be able to justify budgeting for future campaigns

Skills Required:

• Content creation
• Social media marketing
• Email marketing
• Google Analytics
• Search engine optimization (SEO)
• Digital advertising
• Marketing automation
• Data analysis
• Copywriting
• Graphic design

Minimum Qualification: Post Secondary / Diploma

Salary Range: (Negotiable)

If you are a motivated individual with a passion for marketing and possess the skills listed above, we encourage you to apply for this exciting opportunity.

Please submit your resume to: [email protected]

Job Overview:

As a Business Development Executive here at BM Safety Singapore, you will play a crucial role in driving the company’s growth strategy in the automation and industrial safety system industry.

You will be responsible for identifying new business opportunities, establishing and managing client relationships, and collaborating with cross-functional teams to drive successful project outcomes across Southeast Asia.

Key Responsibilities:

• Market Analysis & Strategy Development: Conduct market research to identify industry trends, competitive landscape, and emerging opportunities. Develop and implement business strategies to achieve growth targets.
• Business Opportunities Identification: Identify potential partners, customers, and sectors for growth, with a focus on Safety, Automation and Industrial sectors in Southeast Asia.
• Client Relationship Management: Establish, nurture, and maintain strong relationships with clients, partners, and key stakeholders. Ensure high levels of customer satisfaction and trust-building through proactive engagement.
• Project Management Collaboration: Work closely with internal teams, including engineering, product development, and marketing, to ensure successful project execution, align goals, and support product customization based on client needs.
• Sales and Negotiation: Lead sales presentations, proposals, and negotiations to secure contracts, manage pricing discussions, and close deals that align with company objectives.
• Brand Positioning and Promotion: Collaborate with marketing to develop initiatives that increase brand visibility and recognition in target markets, leveraging knowledge of Southeast Asian culture and market dynamics.
• Reporting and Metrics: Monitor, report, and analyze key performance metrics related to sales growth, client acquisition, and market expansion. Provide regular updates to senior management on progress and challenges.

Requirements:

• Education: Bachelor’s degree in Business, Marketing, Engineering, or a related field. MBA or equivalent experience is a plus.
• Experience: Minimum 3 years of experience in business development, sales, or a related field within the safety and automation sector. Experience in the relevant industries is highly advantageous.
• Knowledge & Skills: Strong understanding of Industrial automation and safety sector, relevant applications, and market trends.
• Track Record: Proven track record in managing complex sales cycles and achieving targets.
• Communication Skills: Excellent interpersonal, negotiation, and presentation skill
• Independance: Ability to work independently and thrive in a fast-paced, dynamic environment.
• Language: Proficiency in English is required; proficiency in Mandarin or other Southeast Asian languages is a plus, given the target market.
• Location & Travel: Willingness to travel within Southeast Asia to meet clients, attend industry events, and support project rollouts as required.

What We Offer:

• Competitive salary and performance-based incentives
• Opportunity to work with a dynamic and innovative team in a rapidly growing industry
• Professional growth opportunities in a market-leading company

If you are passionate about making an impact in the Safety and Automation sector and possess the drive to expand BM Safety Singapore Pte Ltd footprint in Southeast Asia, we encourage you to apply and send in your resume to: [email protected]

Key Responsibilities:

1. Develop and maintain strong customer relationships
2. Conduct product demonstrations to showcase the features and benefits of our solutions
3. Drive sales through consultative and solution-selling techniques
4. Deliver compelling sales presentations to potential clients
5. Negotiate contracts and close deals to meet sales targets
6. Provide technical support to customers as needed
7. Possess a valid driving license to travel to client sites as required

Requirements:

1. 1-3 years of working experience in technical sales or a related field
2. Proficiency in technical sales, CRM, product demonstration, solution selling, consultative selling, sales presentations, negotiation, and technical support
3. Post Secondary / Diploma qualification in a relevant field
4. A valid driving license will be great but not necessary
5. Excellent communication and interpersonal skills
6. Ability to work on-site in Singapore

If you meet the above requirements and are passionate about sales and technology, we encourage you to apply for this exciting opportunity.

Please send your resume to: [email protected]

Benefits:

• Competitive salary of up to $4,800 + variable bonus
• Opportunities for professional growth with a well-established construction company
• Comprehensive site experience coordinating with multiple trades and disciplines
• Hands-on leadership role in M&E work planning, QC implementation, and inspection
• Convenient location Defu Ln 1

Job Description:

As an M&E Coordinator, you will manage site coordination across various trades to ensure high standards and compliance with contract specifications. This role requires you to lead in M&E scheduling, inspection, and quality control, coordinating with sub-contractors and suppliers to support project progress and meet quality standards.

Roles & Responsibilities:

• Lead site coordination with all trades involved in the project
• Prepare and submit shop drawings, materials, and method statements (MOS)
• Ensure work aligns with contract requirements and technical drawings
• Plan and micro-schedule M&E work alongside other disciplines
• Liaise with sub-contractors, suppliers, and other stakeholders
• Implement quality control plans and monitor architectural materials
• Conduct inspections, trade demos, material testing, and mock-ups
• Verify Variation Orders (VO) and prepare back charges
• Attend sub-con meetings and update M&E project progress using scheduling tools
• Oversee compliance with Temporary Occupation Permit (TOP) checklist
• Ensure all work is performed in a safe working environment
• Perform other ad-hoc duties as directed by the Supervisor or Management

Requirements:

• Diploma/Degree in Mechanical, Electrical, or a related discipline
• Relevant certification in Mechanical & Electrical field
• Minimum 3 years of relevant local experience
• Ability to lead sub-contractors and ensure high-quality work with minimal defects
• Preferred experience in Quality Mark (QM) projects
• Knowledgeable in M&E specifications and BCA quality standards
• Proficient in Microsoft Office and knowledgeable in BIM

Additional Information:

• Salary: Up to $4,800 basic + variable bonus
• Working Location: Defu Ln
• Working Days: 6-day work week (Monday to Saturday, with one Saturday off per month)

Job Description

1. Assess site progress and work together with project manager on the plan (inclusive but not limited to method of construction, schedule, storage, and manpower).

2. Liaise with client and subcontractors on construction, safety, site QA/QC and logistic matters.

3. Complete the tasks within schedule, budget and accepted quality and in safe manner.

4. Monitor and control work progress of subcontractors and report to direct superior on any underperformer.

5. Verify all claims submitted by sub-contractors prior to the submission to QS.

6. Advise QS about the site progress for timely claim submission to main contractors.

7. Prepare and submit Permit to Work prior to any construction.

8. Conduct daily toolbox and progress meeting with subcontractors and assigned manpower.

Job Requirements

1) Candidate shall possess a minimum ITE or equivalent

2) Minimum 3 years’ experience in project supervision role preferably in housing construction

3) The candidate shall possess positive and open-minded mindset

4) The candidate shall be outcome oriented and take ownership of the duties assigned

Job description

Responsibilities

• Perform data entry tasks with accuracy and efficiency
• Provide excellent customer service to clients and visitors
• Assist with administrative support tasks as needed
• Utilize Microsoft Office suite for various administrative functions
• Manage calendars and schedule appointments
• Handle email correspondence and inquiries
• Demonstrate strong organizational skills to manage multiple tasks simultaneously
• Maintain a high level of attention to detail in all tasks
• Exhibit excellent communication skills in written and verbal interaction
• Administrative support for Sales & Marketing
• Receive and process sales orders (SO) from customers
• Verify by comparing price, quantity and item of sales orders received with quotations
• Perform the registration of SO
• Respond to email and other digital queries
• Researches as requested and compiles and summaries information for reports and presentations

Requirements

• Proficiency in Microsoft Office applications
• Strong data entry skills
• Customer service-oriented mindset
• Ability to provide administrative support effectively
• Excellent organizational and time management skills
• Strong communication skills
• Attention to detail

Experience with calendar management and email handling is a plus

If you are a self-motivated individual with a knack for administrative work and possess the required skill set, we encourage you to apply for this opportunity.

For those interested in this opportunity, please send your resume to: [email protected]

Job Types: Full-time, Permanent

Pay: $1,600.00 - $2,400.00 per month

Schedule:

• Monday to Friday

Key Responsibilities:

• Develop and maintain strong customer relationships
• Conduct product demonstrations to showcase the features and benefits of our solutions
• Drive sales through consultative and solution-selling techniques
• Deliver compelling sales presentations to potential clients
• Negotiate contracts and close deals to meet sales targets
• Provide technical support to customers as needed
• Possess a valid driving license to travel to client sites as required

Requirements:

• 1-3 years of working experience in technical sales or a related field
• Proficiency in technical sales, CRM, product demonstration, solution selling, consultative selling, sales presentations, negotiation, and technical support
• Post Secondary / Diploma qualification in a relevant field
• A valid driving license will be great but not necessary
• Excellent communication and interpersonal skills
• Ability to work on-site in Singapore

If you meet the above requirements and are passionate about sales and technology, we encourage you to apply for this exciting opportunity.

Please send your resume to: [email protected]

1) Specialization in the financial and contractual aspects of company’s construction projects and maintenance projects

2) Attending site show rounds and tender interviews

3) Translating drawings to detail quantities, taking of measurements using software

4) Preparing information on cost of materials & plants, sourcing of sub-contractors and suppliers

5) Advising on choice of materials & construction techniques

6) Preparing tender & contract documents including bills of quantities

7) Examining tenders & preparing tender reports

8) Negotiating of rates with contractors / sub-contractors

9) Advising project team regarding with contractual matters

10) Managing and controlling of cost and budget

11) Performing site measurements, valuing work in progress, preparing monthly progress claim and sub-contractors payment certification, evaluation of contract variation orders

12) Preparing the final account on completion of the contract works

13) Executing pre & post contract administrative works and assisting in project management

14) Working as a member of team involving owner / developer, architects, consultants, company’s project team, sub-contractors and suppliers

Job Summary:

We are seeking a skilled Construction Foreman to coordinate operations and oversee workers at our construction sites. As a key point of contact for both workers and supervisors, you will play an essential role in ensuring project completion.

Key Responsibilities:

• Task Coordination: Organize tasks based on project priorities and timelines.
• Scheduling: Create schedules and monitor crew attendance to ensure productivity.
• Delegation: Allocate daily responsibilities to team members effectively. Supervision and Training: Oversee and train workers and tradespeople to ensure high standards.
• Resource Management: Ensure adequate manpower and resources are available for project needs.
• Safety and Quality Compliance: Uphold all safety protocols and quality standards on-site.
• Equipment Oversight: Supervise the use of machinery and equipment to maintain safety and efficiency.
• Budget Monitoring: Track expenditure to ensure projects remain within budget.
• Problem Resolution: Address and resolve any issues that arise during the project.
• Progress Reporting: Provide regular updates to managers and engineers on project status.

Requirements:

• Proven experience as a construction foreman.
• Strong knowledge of construction procedures, equipment, and Occupational Safety and Health (OSH) guidelines.
• Possess Class 3 driving licence.
• Ability to read and interpret drawings, plans, and blueprints.
• Excellent organizational and leadership skills.
• Strong communication and reporting abilities.
• Proficiency in basic math and problem-solving skills.
• Good physical condition and stamina for site work.

- Overseeing daily operation need

- Ensure all staffs are in compliance with company’s Standard Operating Procedures - - Ensure all staff maintain high standards of hygiene and sanitation

- Meet good customer service standards

- Ensure all staffs compliances with food hygiene standards and operating procedures

- Obtain customer feedbacks

· At least 3 year(s) of working experience in the related field

· Maintaining a positive attitude and focus on customer satisfaction

· Preferably some experience and knowledge in retail selling will be a good advantage.

· Able to use basic computer skills such as Microsoft Word, Excel and Email.

· Able to converse in Chinese to liasise with mandarin speaking vendor &customers

.Must be able to work night shift or split shift
.Must be able to work extra hours or weekend if needed

About ght

ght provides exceptional support and technical expertise to help our clients resolve complex issues efficiently. We are committed to offering on-site solutions, advanced engineering support, and a responsive customer service experience.

Job Summary

As a Customer Service Engineer at ght, you will play a pivotal role in supporting our customers by delivering top-tier on-site technical assistance, managing equipment servicing, and responding to inquiries efficiently. You will collaborate closely with our engineering and customer service teams to diagnose issues, provide solutions, and ensure customer satisfaction.

Key Responsibilities

• On-Site Technical Support: Travel to customer locations as required to perform diagnostics, maintenance, and repair of equipment.
• Customer Assistance: Act as a primary point of contact for customers seeking technical help. Provide prompt and professional responses to customer queries and concerns.
• Problem Solving: Analyze technical problems, identify root causes, and implement effective solutions in a timely manner.
• Collaboration with Engineering Teams: Work closely with our engineering teams to address recurring issues and communicate customer feedback.
• Documentation & Reporting: Accurately document service activities, issues encountered, and resolutions for tracking and future reference.
• Proactive Maintenance: Conduct preventive maintenance and perform scheduled inspections to help minimize equipment downtime.
• Training and Education: Educate customers on equipment usage and provide guidance on maintenance best practices.

Qualifications

• Educational Background: Diploma or degree in Engineering, Information Technology, or a related field.
• Experience: Minimum of 3-5 years in a technical support or customer service engineering role.
• Technical Skills: Proficiency in troubleshooting, diagnosing, and repairing equipment.
• Customer Service Orientation: Strong interpersonal skills with a focus on customer satisfaction.
• Problem-Solving Abilities: Analytical mindset with the ability to troubleshoot and resolve issues independently.
• Communication Skills: Good verbal and written communication skills.
• Flexibility: Willingness to travel to customer sites as needed and work outside of standard business hours when required.

Added advantages and skills

• Industry Certifications: Relevant certifications such as CompTIA, ITIL, or manufacturer-specific certifications are a plus.
• Multilingual Abilities: Proficiency in additional languages is beneficial for supporting a diverse customer base.
• Experience with Pharmacy automation or IT Systems: Familiarity with pharmacy operation or

Benefits

• Competitive salary and performance-based incentives
• Opportunities for professional growth and development
• Health insurance and other employee benefits

Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
• Decide on reward and promotion based on performance
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements and skills

• Proven experience as supervisor or relevant role
• Familiarity with company policies and legal guidelines of the field
• Ability to learn a variety of job descriptions
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership skills

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office