Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Join us as we start a movement to change the way people view chocolate.

We are looking for someone who is passionate about quality products and people. This can be a physically demanding job which may require moving all day. You should be comfortable working with machinery and getting your hands dirty with chocolate! You should be be able to work independently as well as with our team of Chocolatiers & Chefs.

Job description

• Assist with the Bean-to-bar chocolate making process: roasting, cracking, winnowing, tempering, molding and packaging.
• Maintain cleanliness of chocolate production area and equipment.
• Assist with the performance of chocolate production equipment maintenance and up-keep of these machines.
• Track production schedule.
• Ensure the quality of chocolate made
• Assist with the supervison of team members
• In charge of the rostering for all team members.
• Farm visits may be required
• Nurture relationship and be in communication with partner farms in India, Malaysia,Vietnam…etc.
• Assist in the quality control of chocolate products.
• Identify process improvements.

About you

• Passionate with a happy and positive personality.
• Fast learner and a team player.
• Desire to teach and grow, and an immense passion for creating remarkable flavours.
• Hard working, dedicated to the job, willing to listen and contribute to the team.
• Never afraid to respectfully share thoughts and contribute ideas to improve products and efficiency.
• Innovator
• Have experience with Chocolate making equipement and machinery.

Our perks

• Competitive salary
• Great working environment
• Copious amounts of chocolate

• Fits and sells shoes, : Ascertains style and color of shoe customer wishes.
• Asks customer shoe size or measures customer's foot
• Obtains footwear of specified style, color, and size from stock.
• Helps customer try on shoes, observes and questions customer about fit, and feels customer's feet through shoes to ensure fit.
• May stretch shoes, using hand stretcher, or insert insoles or instep pads to improve fit.
• May sell related products, such as handbags, hosiery, shoetrees, and shoe polish.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Reporting to the Boss or other senior managers as required.

Liaising between the Boss and other employees.

Hiring and training new employees.

Developing training materials and conducting training sessions and workshops.

Establishing business knowledge and awareness of shared company goals.

Monitoring both individual and team job performance metrics.

Providing staff with technical guidance and assistance.

Relaying productivity concerns to the Boss.

Preparing job descriptions and work schedules.

Assisting with other administrative tasks, when required.

58 RECRUITMENT PTE LTD.

2 GAMBAS CRESCENT #06-22 SINGAPORE 757044

LICENSE NO:19C9772

TEL:67026282

Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

• Master degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills.

Job Title: Assistant Project Manager (Construction Company) (ID4586)
Location: Kaki Bukit
Working Hours: Mon to Fri 8.00am-5.00pm, Sat 8.00am-12.00pm
Salary: $5000-$6500


Responsibilities:
• Assist Senior Project Manager or Project Manager during planning and supervising work on site.
• Ensure the work goes on track.
• Provide information of construction planning and coordinate works to subcontractors, client and consultants.
• Supervise and guide the workers to achieve requirement.
• Critical thinking and problem solving for incoming issues.
• Analyze the upcoming risk from the workplace or work processes and minimize impact within the construction activities.
• Assist the Senior Project Manager/HOD in the coordinator of work for the on-going project.
• Manage the project sites and operations by overseeing the day to day running of all matters related to the construction of the project.
• Ensure that all projects are duly completed within budget and high quality.
• Ensure goals are met with regards to customer satisfaction, quality and team performance
• Ensure that all workplace safety rules and regulations are being observed to the construction of the project.
• Assist Senior Project Manager/HOD in the feasibility study of identified projects as they arise.
• Identify potential construction related issues or contractual disputes and remedies through appropriate solutions.
• Any other ad hoc duties assigned.

Requirement
• Diploma or Degree in Engineering (Civil) or equivalent
• Min 2-3 years Assistant Project Manager on Construction company experience
• Good interpersonal skill
• Strong troubleshooting skill and analytical mind
• Self-motivated and team player

· To perform and ensure accuracy in payroll administration for the foreign workers

· To ensure proper updates of employee records and documentation

· To assist in obtaining approval of the Man Year Entitlement (MYE) for sub-contractors

· To assist in obtaining Prior Approval for recruitment of foreign workers

· To update and follow up for all enrolment of Safety Orientation Course (SOC)

· To maintain a tracking records of the worker deployment to site

· To process and follow up on all the foreign worker matters e.g. (Work Permit)

· To ensure proper updates of employee records and documentation. (leave administration, medical, group insurance and training)

· To process and follow up with all workmen compensation insurance claim for the Company and the sub-contractors

· To update all ISO 9001 / ISO 14001 / OHSAS 18001 documentation

Responsibilities:

• Offer guests an enjoyable, expertly served beverage/dining experience.
• Conforming to hotel standards of excellence for quality, professionalism and friendliness.
• Review basic banquet event orders and follow up on all special requests.
• Complete opening and closing side work as assigned and have all tables set according to standards.
• Anticipate and service of guests’ requirements before requests.
• Serve and clear food and beverage items in an unobtrusive and professional manner.
• Assist in doing the opening and closing beverage inventory during their respective shift.
• Organize and be responsible for final set-up arrangements.

Requirements:

• O-Level or equivalent
• At least 1 year of relevant experience in banquet or hospitality industry
• Willing to work rotating shifts, weekends or Public Holidays

Job Responsibilities

- work in construction

- preparation of work schedule and arrange materials

- coordinate with main contractors

- arrangement of workers' working schedule

- monitoring and supervising work progress requirements from main contractors

- comply with company safety procedures

- provide timely and detailed status updates

- must be available and willing to work overtime, weekends and holidays, if required

- experience in mechanical works

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description & Requirements

• Responsible for receiving / packing / collecting of parcels, shipments and documents

• Housekeeping of store premises

• Assist in stock count

Pick and packing of supplies

Assist in daily operations

· Verify quantities, condition and type of goods received

· Ensure proper labelling & storing of goods received

· Liaise with suppliers of overseas and local and buyers on delivery schedule

· Check the packing of food products by mixing up of various combinations and proportions of spices which could bring a good quality and flavour of masala powders and various spices powders are in correct proportion.

· Ensure accurate update of goods received and goods issued into system

· Responsible for receiving / packing / collecting of parcels, shipments and documents

· Replenish stock, monitor stock expiry & conduct cycle counts every quarterly

· Maintain and count of stocks properly

· Responsible for good housekeeping and safe workplace

· Dispose obsolete equipment and material

· Inspect deliveries for damage and correct order received\Ensure adequate record keeping and manage all paper documentation of inventory control

· Maintain store cleanliness and upkeep

· Assist in delivery of goods to job sites occasionally

· Any other duties assigned by the Management

· Should be able to work in shifts as per requirement and be able to work in rotational weekly offs and holidays.

Roles & Responsibilities

Job Description:

1. Handle full spectrum of Accounts Payable & Receivable responsibilities.

2. Timely and accurate processing of sales/ work invoices to customers.

3. Follow up closely with customers on payments.

4. Timely and accurate processing of purchase invoices to suppliers.

5. Assist with GST preparation & submission

6. Assist in the monthly and annual closing of accounts.

7. Any other duties assigned from time to time.

Requirements:

1. Minimum a Diploma in Accountancy or equivalent certification.

2. Minimum 2 year of relevant experience.

3. Must be computer literate with working knowledge of Microsoft Office application (Excel, Word etc)

4. Proactive, exercise flexibility, able to multi-task and work independently

5. Enjoy working with people and thrive in team environment under a fast paced environment

6. Fluent in written and spoken English.

7. Ability to start immediately or short notice.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

· Able to motivate and lead the sales team.

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Able to work in full autonomy and yet able to follow the direction and strategy of the management.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Able to train promoters and improve the visual merchandising.

· Understand the market, competitors and brand environment.

· At least 5 years of managerial exposure.

· Experience in retail operations, liaising with suppliers, merchandising, etc.

· Able to work shifts hours/weekends/public holiday.

· Customer service oriented.

· Salary offered will be based on individuals' experiences and qualifications.

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are looking for a Fitting Supervisor. This is a permanent opportunity, and its location is Singapore.

What will you be doing as Fitting Supervisor? Your work will focus on these responsibilities:

1. Promote and practice 5 "S" and the QEHS system procedures.

2. Take corrective steps on non-conformities which are reported and to solve the problems which impact the quality and delivery of service and products.

3. To counsel subordinates who violate company rules and regulations.

4. Lead team of men for site works as required.

5. On time delivery.

6. Promote & drive continual improvement programs.

7. Mentor new fitters and give guidance to update others on technological changes in our portfolio

To be successful in this role, we expect you to have:

• A Supervisory Capacity preferably in the marine line

• Knowledge & Experience of job cards

• Hands-On knowledge and experience in assembly/disassembly of engines

• To oversee packing standards to ensure compliance

• To conduct tool-box meeting with subordinates to disseminate information and instructions

• A diploma in marine engineering with shipyard experience

• Fruitful and Meaningful relationship with our customers

• A good attitude with willingness to learn

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David Samuel, Talent Acquisition Specialist ([email protected]) with any questions related to this position.

#FSWSCareers

Job Title: M & E Coordinator/Supervisor (ID4436)
Location: Kakit Bukit
Working Hours: Mon to Fri 8.00am-5.00pm, Sat 8.00am-12.00pm
Salary: $3500-$4500


Responsibilities:
• Interprets specifications and combined services drawings accurately, identifies discrepancies and performs calculation of levels;
• Ensures all M&E queries and discrepancies are put up and resolved in writing via the issue of “Request For Information / Request For Approval”;
• Submits and obtains approval of samples and shop drawings from the consultants;
• Produces, compiles and issues M&E documents, shop drawings and as-built drawings to the consultants for approval, and issues such approved documents and drawings to the site for construction;
• Works closely with the structural and architectural trades for the effective execution of interface responsibilities and associated works;
• Submits method statements of specialist sub-contractors, if any, to the QEHS section for its evaluation and corresponding QEHS inputs prior to approval by consultants;
• Controls the registration and distribution of M&E construction drawings and revisions, if any;
• Plans, co-ordinates and implements the overall M&E site works with M&E sub-contractors and other related trades;
• Identifies and resolves M&E on-site problems;
• Properly trained in QEHS Policy, Objectives, impact/risk assessment, relevant safe work procedure/ operational control procedure, management programme, applicable legal and other requirements;

Requirements
• Degree Mechanical and / or Electrical Engineering
• 2 to 5 years’ experience in local building projects
• Experience with building electrical, sanitary and plumbing works
• Knowledge in BIM/VDC is an advantage

Responsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to enResponsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliance
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations

·Preferably 5 years of previous experience in serving in restaurant

·Must be able to work night shift and split shift

·Must be able to work extra hours if neededsure food health and safety compliance
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations

·Preferably 5 years of previous experience in serving in restaurant

. Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliance
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Job Title: QC Assistant & Laboratory Technician (Construction) ID9034
Location: Geylang Bahru
Working Hours:
Monday to Friday: 8am-5pm or 9am-6pm
Salary: $2,000 to $3,000
Benefit:
*Bonus given with 14 days AL

Job Description:
• Perform material testing and cube compressive strength test for in-house and lab trial test cubes
•Record test data and assists to QC / Service / Technical Engineer to raise cube failure report
•Compiled the test cube results from external laboratory and keep proper filing of the test reports
•Housekeeping of the quality control laboratory and ensure inspection and test activities are in accordance to the established procedures.
•Assist the QC / Technical Manager in the effective implementation of the quality system.
•Oversee and ensure the calibration system for plant is implemented.

Requirement:
‘O’ Level or minimum 2 years of relevant experience

· To carry out measurement/taking-off quantities for project and tender,

· To prepare Bills of Quantities,

· To call and obtain quotation from supplier, Sub Contractor, Vendor, Hirer,

· To assist superior to negotiate prices and terms & conditions with supplier, subcontractor, etc.,

· To assist superior for preparation and submission of tender,

· To visit site for assessment of payment, measurement and joint measurement,

· To attend site meeting,

· To prepare letter of award for suppliers and subcontractors and appointment letter for consultants,

· To prepare cost estimate, cost analysis for superior to review,

· To prepare budgetary cost, cash flow, update progress report, s-curve, etc.,

· To prepare cost comparison and quotation report,

· To prepare variation order (VO) and final account for client, supplier and subcontractor,

· To prepare payment claim for client,

· To issue Tax Invoice, payment, works order, etc.,

· To handle an individual project assigned to you,

· To prepare document and drawing for tender presentation,

· To co-ordinate meeting and attend meeting,

· To implement all ISO 9001, ISO 14001, ISO 45001 procedure/system to ensure full compliance.

1. Received adequate safety and health training (Min. with BCSS or CSCPM certificate) as to ensure that the work which the person oversees or supervises can be carried out safely.

2. Enforce on the compliance of legal requirements and the PEHSP by all sub-contractors under their control.

3. Perform daily EHS precautions checks as stipulated in the 2007 regulations.

4. Assist in investigating and reporting on accidents and dangerous occurrences and take prompt remedial action as recommended.

5. Ensure that workers who are trained for and capable of carrying out their duties correctly and safely;

6. Ensure that new or transferred worker was not deployed to undertake any tasks without undergoing safety induction training or appropriate instruction.

7. Ensure that workers are not to deploy for working at height unless they had attended the In-house Working at Height training.

8. Ensure that the necessary protective clothing and safety equipment are readily available and that contractors provide workers with the necessary personal protective equipment.

9. Attend all safety committee meetings and any other meetings required for the purpose of accident prevention; conduct daily toolbox meetings.

10. Set the example for all workers to follow at all times.

11. Serve strictly to the safety advises of the TC Safety Officers/Coordinators/Supervisors.

12. Check and ensure that all necessary machinery, tools and equipment are safe to use.

13. Ensure that all sub-contractors provide and maintain safe access in all places of work.

14. Acquaint workers on the hazards and safety requirements of the job and ensure that they observe all safety operating procedures as instructed.

15. To provide safety oversight over the subcontractors under their direct in charge.

16. To cease any unsafe act or environment and make it safe before any work activities commence again.

17. Ensure that the provisions of the Workplace Safety & Health Act and its subsidiary Legislations, LTA, SCDF and any regulations made hereunder are complied with.

18. Distinctively attire for easy identification. (white Helmet)

Requirements :

1. Degree/Diploma in Civil Engineering

2. Certificate in Pavement Construction and Maintenance (CPCM)

3. Certified Pavement Supervisor

4. Class 3 driving license

5. Minimum 3 years work experience

Job Title: Operation Supervisor (ID7114)

Location: Jurong Port

Salary: $3350 to $4120

Job Description

• Arranging shift / scheduling roster

• Supervising Dispatch Team

• Liaising with clients/Sales Team/Maintenance Team

• Monitoring performance of delivery drivers

• Assigning work tasks ensuring performance within expectation of the company

• Handling order changes / complaints if any

• Maintaining a safe, secure & healthy work environment with strict adherence to & enforcing safety codes

• Proactive organisational skills & meticulous administrative capability

Requirement:

• Degree holder / professionals

• Preferably with engineering background

• 3 to 5 years of leadership experience

• Good communication skills

• Bilingual, well versed in computer literacy.

• Well organised & able to multi-task

• Keeping positive attitude when working under pressure

Job Duties:

• Ensure consistent quality of food and beverages for all customers.

• Provide excellent customer service at the counter.

• Adhere to health, safety, and sanitation guidelines to maintain hygiene standards.

• Maintain cleanliness of preparation and counter areas.

• Handle cash transactions.

• Plan, recruit, and schedule monthly duty rosters for drink stall staff.

• Submit staff attendance and leave records to the office for payroll processing.

• Analyze the cost of goods sold and ensure staff meet monthly KPI sales targets.

• Review financial transactions such as budgets and payroll records.

• Manage service performance and employees during shifts in the absence of the Outlet Manager, including training, providing support during busy periods, addressing customer complaints, and maintaining positive relationships with the store to ensure maximum customer satisfaction.

• Act as the primary point of contact for customers, ensuring consistent and fair handling of customer complaints and adherence to company policies.

• Follow closing procedures in accordance with company policies and procedures to minimize financial risk.

• Foster two-way communication and cultivate an environment of ownership, motivation, and teamwork.

• Manage day-to-day food and beverage operations within budgetary guidelines and to the highest standards.

• Design exceptional menus, purchase goods, and implement necessary improvements.

• Conduct monthly inventory in the designated store.

• Perform other ad hoc duties assigned by the Manager.

Requirements:

• Minimum 2 years of experience working in a coffee shop environment.

• Willingness to work long hours and weekends.

• Up-to-date with food and beverage trends and best practices.

• Proficiency in various computer software programs (MS Office, restaurant management software, POS system).

• Experience in handling customers and resolving problems efficiently.