We are a global business with very ambitious goals and have a fantastic opportunity to join our Internal Finance Function. The successful candidate will play an important part in the Asia Finance Function delivering an excellent service to both our clients and internal stakeholders in Singapore, Hong Kong, China and Japan as part of a rapidly growing Private Equity backed business.

Every day will offer new challenges so you will need to be a team player with good communication skills dealing with and building strong relationships with stakeholders across the local business and have the ability to work in a fast-paced environment with like-minded people.

Summary of Role

• Working with the Finance Team and responsible for the management of the financial accounting activities within the IQ EQ Asia Cluster ensuring month end deliverables completed in line with Group Finance Reporting timetable.
• The provision of proactive and insightful financial support to Asia Cluster’s Finance Manager and Head of Finance (“HOF”) to allow achievement of financial objectives, management of financial risks, and identify opportunities for improvement.
• Assist with the Financial Accounting/GST reporting activities ensuring all deadlines are adhered to.
• Assist with the management of the statutory audit process and corporate tax computation/review.
• Assist with projects such as post -acquisition finance integration including migration of accounting and billing systems.
• The provision of support to the Billing Team as required and any other ad-hoc assignments as assigned.

Reports to
Audit & Project Manager 

Responsibilities are mainly ensuring the right level of internal control and driving process improvement within LFCS and L Beauty.

Coordinate Internal Control self-assessment and action plan implementation

• Execute and coordinate yearly LVMH Internal Control self-assessment campaign. Review supporting documents submitted by process owners, challenge declarations/ratings, and perform substantive tests to validate the accuracy of the process owners’ self-assessments.
• Identify main control gaps, formulate pragmatic, practical solutions and recommendations.
• Work with the process owners to design action plans to address the gaps identified effectively. Actively support local teams during implementation phases.
• Follow-up on the action plans and provide a clear picture of the progress and status for clear reporting and/or presenting to Management

Drive processes continuous improvement initiatives and advocate internal control good practices

• Actively participate in drafting, developing, and implementing standard operating procedures to ensure compliance with LVMH policies and local laws (if applicable), strengthen internal controls, and promote standardization of processes.
• Conduct analysis and testing of potential risk areas and provided recommendations to ensure adequate controls were in place to mitigate risks.
• Draft internal control newsletters, assist or conduct trainings/webinars on internal control-related topics and processes, or to introduce new LVMH guidelines or revisions of SOPs.

Lead internal control projects and other initiatives

• Plan and coordinate internal control projects (e.g., Business Continuity Plan, Crisis Management, Anti Money Laundering procedures, etc.). Monitor progress and prepare status reports for Management.
• Actively contribute to process continuous improvement initiatives (e.g., automation of financial processes).

Partner with stakeholders to establish sound practices and effective controls

• Review and improve business process SOPs, ensuring consistency with LVMH Internal Control standards and guidelines, and identify and propose modifications or updates, if needed.
• Provide recommendations on effective and efficient procedures and controls for new business processes.
• Perform routine checks as the independent reviewer of business processes to ensure the continuous operating effectiveness of key controls.

What's the role?

We’re looking for an experienced SEO Content Manager to join our growing SEO Content team. 

This role is a fantastic opportunity for someone who is ready for their next big challenge to fully own the performance of one of our fastest growing regions and to manage an already successful team to drive even more growth from our Asian blogs. 

You’ll join a diverse team of 45+ SEO Content specialists who produce content in 25 languages across five global offices with one simple goal: to make international finance simpler. 

You’ll lead a team of Specialists who operate locales within your region. And you’ll create, iterate and deliver a long term plan for growth. 

Your Mission:

• Own the performance and growth strategy for generating new customers for Wise in Asia
• Lead, coach and mentor two specialists (and counting!) and challenge them to reach their growth objectives for their locales
• Work with the specialists in your team to ensure locales operate profitably
• Own the hiring pipeline and strategy for your region
• Own and deliver the planning cycle for your region
• Understand our prospective customers in Asia and our varied product offering across the continent
• Own stakeholder relationships with product and the wider business for Asia
• Set realistic targets for your region and inspire and motivate your team to achieve them 
• Own the performance forecast for your region
   

This role will give you the opportunity to:

• Lead and develop others: you’ll manage two high performing existing SEO Content specialists
• Work autonomously; identifying, validating and owning what growth for our Asian blogs could look like and how we can get there
• Travel to work with our teams in Tallinn, Budapest and London as well as meet key internal stakeholders when they visit from other offices

A bit about you:

• You have hands-on experience in creating or managing the production of organic content
• You’re fluent/native in either Japanese or Simplified Chinese
• You know how to measure performance of SEO initiatives
• You have experience managing others and understand how to support people with different abilities and needs and can flex your leadership style accordingly
• You have good experience of surfacing data-driven opportunities and insights to build a solid, prioritised action plan that brings growth
• You have experience working with and communicating the impact of SEO initiatives to different business stakeholders
• You’re a strategic long-term thinker 
• You’ve contributed to optimising bigger team-wide processes to make the content machine run more efficiently

Some extra skills that would be awesome:

• Experience in creating or managing content plans in multiple languages
• Experience working with international search engines like Baidu is a plus

Job Responsibilities

• Provide advice to internal stakeholders on regulatory requirements, policies, procedures, and areas of AML/ CFT;
• Develop, maintain, review and implement policies, procedures, templates, manuals on AML/ CFT controls framework, enhance relevant policies and procedures as well as proper controls to ensure that the company’s business activities are in compliance with the latest regulatory requirements;
• Design and execute regular reports to Senior Management and/or Board of Directors, measuring success and performance of AML Compliance initiatives, program, operations, critical metrics, and KRIs.
• Assist with timely investigations and reviews for enhanced due diligence, transactions and sanctions related cases
• Assist/ Manage all regulatory, audits, independent reviews engagements relating to AML/CFT
• Assist/ Manage all financial crimes ad sanctions-related incidents, escalations and exceptions
• Identify and mitigate potential areas of AML compliance vulnerability and risks / gaps
• Analysis of accounts and client information according to prescribed internal control policies and procedures;
• Provide AML regulatory guidance and direction in respect to clients who /which pose high AML risks and ensure that the appropriate due diligence is conducted;
• Support in day-to-day handling of AML matters (including activities in relation to PEP, periodic reviews, AML advisory support to business functions on AML/CFT policies and procedures, etc);
• Understand technical aspects of systems and controls relevant to Customer Due Diligence, Client Risk Assessment, Name and Transaction Screening, Transaction Monitoring/ AML Surveillance, and support disposition, selection, calibration and tuning of rules and scenarios;
• Participate in the company’s ad-hoc compliance projects and provide compliance support.

Job Requirements

• Bachelor’s degree in Business/Finance or equivalent, Professional qualifications such as ACAMS or relevant certification is an advantage;
• 5 years’ experience in undertaking AML / KYC reviews within a financial institution, Futures and Options is an add on advantage;
• Practical knowledge in AML, regulatory compliance and controls within the financial industry;
• Experience in MAS AML compliance regulations in capital markets activities (in particular, futures and options brokerage activities) is preferred.
• Time management skills with the ability to prioritize workload and multi-task;
• Strong stakeholder management skills. Strong teamwork, organizational, complex problem resolution and initiative;
• Familiarity with Microsoft office tools and other software.
• Able to communicate in English and Chinese due to frequent interactions with China HQ and Chinese speaking clients

• Achieve sales target and generate sales for the company under Freight Forwarding Division.
• Handle FCL & LCL Sea freight quotations to overseas customers and domestic customers.
• Give timely updates and market trends with all parties involved.
• Assist on providing solutions in all shipment matters.

Requirements:

• Degree and above
• At least 5 years of sales experience in Singapore & Far East market in Logistics, Freight Forwarding, Shipping Industry.
• Proactive, customer focused and excellent communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Coordinate with Company logistics activities and oversee business plans at the regional level.
• Lead the Logistics and Landing Storage and Delivery (LSD) function and participate in the strategic planning of logistics solutions.
• Promote Asia-Pacific standard process and strategy of Supply Chain within NSC/Factory
• Analyze logistics costs and (KPIs) for guiding to actions for achieving target.

Requirements:

• Diploma in Logistics or equivalent
• At least 3 years of experience in Freight Forwarding, Logistics or Shipping industry.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Handle assigned customer portfolios effectively.
• Secure a high level of customer satisfaction by establishing a good rapport and trust with the customer.
• Explore new business opportunities as per sales plan.
• Accountable in a regional role as a focal point for assigned account.

Requirements:

• Diploma and above
• At least 5 years of sales & marketing experience in semiconductor equipment.
• Good knowledge in Machine Vision Process
• Comfortable to travel extensively.
• Strong customer service orientation with excellent networking and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

About us

Alvarez & Marsal (“A&M”) is a leading independent global professional services firm. We are a group of entrepreneurial, action and results-oriented professionals who take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.

A&M established its Southeast Asia and Australia presence in 2017 and has in the last year scaled up rapidly across the region, with 8 offices now in Singapore (HQ), Sydney, Melbourne, Perth, Brisbane, Kuala Lumpur, Jakarta and Ho Chi Minh City; these are complemented by our offices in North Asia in Greater China (Hong Kong, Shanghai and Beijing) & Seoul and India (Mumbai, Bengalaru, New Delhi).

A&M Tax Team

The A&M Tax team is an independent group of experienced tax professionals dedicated to providing customized tax advice to clients and investors across a broad range of industries. Its professionals extend A&M’s commitment to offering clients a choice in advisors who are free from audit-based conflicts of interest and bring an unyielding commitment to delivering responsive client service. A&M Tax has offices in major metropolitan markets throughout Asia, Australia, EMEA, and the U.S.

The Southeast Asia Tax team is now looking for high performing and motivated professionals to join our fast-growing tax team in Singapore.

Responsibilities

· Manage M&A tax work in the private equity industry

· Manage tax due diligence projects, helping to identify key tax risks and potential deal breakers, and assist with tax structuring for the potential transaction in the context of their clients’ investment strategy.

· Analyze detailed tax computation and other tax documents, financial statements. Synthesize and convert the data into meaningful information that is used to drive discussions with target management and drive observations and conclusions.

o Assess the quality of the target's tax management function and compliance.

· Review tax due diligence and tax structuring reports and presentations for clients that highlight the key tax findings and supporting analysis.

· Manage various tax advisory assignments, including but not limited to, fund structuring advice, legal entity and operational restructuring, tax incentive assessment and application, etc.

· Lead meetings and conference calls with target management and with client personnel

Qualifications:

· Degree or Postgraduate degree in Accountancy and/or related major

· Solid M&A tax / international tax / corporate tax advisory experience

· Ability to travel within the region (where practical and possible)

· Fluent in English; additional language proficiency such as Mandarin / Bahasa will be an advantage.

· Strong technical knowledge of Singapore corporate income tax laws. Familiarity and practice experience in a Big Four accounting firm and / or other key ASEAN countries’ taxation will be an advantage.

Qualities we look for in the candidate include:

· Excellent verbal and written communication skills including the ability to articulate to client representatives and colleagues

· Ability to lead team members of diverse backgrounds across offices and lines of service

· Ability to work and lead the team in an entrepreneurial environment

· Ability to exceed client expectations and deliver high quality client service

· Motivated and effective in a fast-paced culture

Diversity & Inclusion

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Equal Opportunity Employer

It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Assistant Project Manager

Job Responsibilities:-

• Under broad direction, this position is responsible for all phases of planning and execution on a medium-sized (typically less than $100 million total installed cost) project or may be responsible for a segment of a larger project
• Plans, organizes, coordinates and controls projects in accordance with the established policies, procedures, systems, and requirements approved by the company
• Has responsibility for day to day contact and communication with the client and focuses on providing client satisfaction
• Possesses knowledge of the respective industry
• Supervises personnel assigned to the project through subordinate leaders
• May also serve as the proposal manager of medium-sized projects
• Job role has budgetary type of accountabilities

Job Requirements:-

• Degree in Engineering
• Minimum 10 years of related experience, with average experience of 15 to 20 years
• Possesses knowledge of the respective industries including Onshore, Offshore, LNG, Refinery etc

This role is within the Business Management team, the predominant focus is on headcount, financials, and reporting.

• Assist team lead with managing and planning team financials, ensuring forecasting and budgeting are aligned with the targets.
• Assist with compiling monthly/annual reports, collect financial and operational data.
• Participate in collaborative initiatives with the team and stakeholders to simplify processes, improve and add value to existing business processes.
• Assist with preparing business review decks and other presentations as required for various management meetings, townhalls etc.
• Collate and maintain internal resources and documentation on collaboration sites.
• Support administrative tasks, on/offboarding procedures, invoicing and ad hoc tasks.
• Exposure to the various teams within Private Banking Operations.

Your Skills and Experience:

• Degree holder with 1-2 years work experience in Banking.
• Comfortable with numbers and possess strong analytical skills to investigate financial deviations and drivers.
• Pro-active and able to work under pressure.
• Willing to learn and take on additional challenges.
• Resourceful and independent with the ability to follow-through tasks.
• Good communication skills (oral and written) and interpersonal skills.
• Good knowledge of Microsoft Suites – Word, Excel, PowerPoint.

Job Description:

Being part of Airbus Asia Training Centre (AATC) Customer Experience team, this customer-facing role encompasses a wide variety of day-to-day tasks with the objective to deliver an excellent customer experience to the pilots performing their flight crew training.

Front Desk operations: 

• Provide welcome and check out on the first and last day of training of the pilots

• First line assistance and support to any customers / visitors entering the premises

• Facilitate effectively pilots’ requests by liaising promptly with other departments (Flight Training Operations, Sales, Training, Quality, Maintenance)

• Deliver day-to-day operations: basic procurement, first day preparation, administrative tasks, etc

• Contribute actively in continuous improvement of customer experience and launch of new initiative and projects

• Maintain high standards of Customer Experience at any point of time

• Organize in autonomy visits of the training centre for various audiences (customers, students, external guests)

Boutique operations:

• Perform opening and closing of the Airbus Asia Training Centre Boutique shop

• Provide assistance for products sales while delivering high range experience to customers

• Support regular stock inventory and orders management following processes in place.

• Organize promotional events to increase boutique sales

• Take initiative on renew boutique products and mode of sales

• Work with marketing department for new boutique campaign

Communications and events:

• Support company events in coordination with Airbus communications and marketing teams.

• Support organisation and execution of special visits (government, VIP, etc)

• Organise and execute any relevant internal and external events.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

-------

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

As an Assistant Manager, you will be responsible for participating in and overseeing all aspects of our restaurant and bar together with the Manager, ensuring exceptional customer experiences, providing service to tables, managing staff, and maintaining the highest standards of quality and service. You will play a crucial role in creating a welcoming and vibrant atmosphere for our guests.

Bar Operations:

· Supervise the daily operations of the bar, including opening and closing procedures.

· Maintain adequate inventory levels of beverages, garnishes, and supplies.

· Develop and update bar menus, specialty cocktails, and beverage offerings.

· Ensure compliance with all relevant laws and regulations related to alcohol service.

Team Leadership:

· Recruit, train, and manage staff, including bartenders, servers, and barbacks.

· Schedule and delegate responsibilities to staff, ensuring smooth and efficient operations.

· Conduct regular staff meetings, provide feedback, and encourage professional growth.

Customer Service:

· Foster a culture of exceptional customer service, setting high standards for staff.

· Handle customer inquiries, feedback, and concerns with professionalism and tact.

· Create a welcoming and friendly atmosphere, ensuring an outstanding guest experience.

Service:

· Ensure tables are set impeccably, and that food and drinks are served promptly and at the correct temperature.

· Knowledgeable about the restaurant's menu offerings, including food and beverage options.

· Providing an excellent dining experience to customers.

Quality Control:

· Monitor and maintain beverage quality, presentation, and consistency.

· Conduct regular quality checks of beverages and enforce standard recipes and techniques.

· Ensure cleanliness and organization of the bar area and equipment.

Safety and Compliance:

· Enforce safety and sanitation standards, promoting a safe working environment.

· Comply with health and safety regulations and maintain accurate records.

· Ensure responsible alcohol service and address any incidents promptly.

Requirements:

• A degree or diploma in hospitality management or a related field is preferred.
• Relevant certifications in hospitality or bar management are a plus.
• Ability to contribute to the development of innovative promotions and events.
• Bring creative ideas to enhance the overall guest experience
• Establish and maintain positive relationships with suppliers and vendors.

SENIOR ADMIN & SUPPORT COORDINATOR

THE ROLE:

The Senior Admin & Support Coordinator will be responsible for overseeing all administrative duties that pertain to supporting the business division including director level support. This role will support the executive on driving assigned regional business programs and provide certain level of business management and reporting. This level of support includes, but is not limited to, project management, calendar and meeting management, travel, goods & services purchasing, report preparation, and expense reporting.

THE PERSON:

The ideal candidate would be someone with a welcoming approach, displaying professionalism, exhibits outstanding communication skills, problem solving, and is a collaborative standout colleague.

KEY RESPONSIBILITIES:

• End to end completion of all administration tasks and compliance to local legislation and practices
• Assist executive on schedule planning and prioritise key activities
• Support executive on major business review activities
• Support executive on leading assigned business programs
• Support executive on business reporting
• Support finance & marketing budgeting process
• Provide leadership to the business group regional Admin

PREFERRED EXPERIENCE:

• Advanced skills and experience with MS Office Applications
• Good leadership & strong problem solving skill
• Strong communication skills, both written and oral
• Ability to balance multiple tasks in a fast-paced environment
• Maintain a high degree of confidentiality
• Detail oriented with the ability to multi-task
• Ability to tackle business process and operational flow
• Ability to work with all levels of management
• Ability to work independently on projects with minimal supervision
• Strong interpersonal skills
• Strong customer-service orientation and approachable style
• Attention to detail and quality of all out-going materials and correspondence
• High level of initiative and organization
• Offer back-up support to other

ACADEMIC CREDENTIALS:

• Undergraduate degree is a plus

Job Highlights

• Exposure to the different sectors in the financial market
• Understand the work aspects of investor relations and corporate communications and shareholder communications
• Appreciate importance of investor rights
• Career development opportunities and training
• Work life balance and caring work environment
• Friendly with great teamwork as the backbone of the work culture

Job Description

Business Development and Corporate Engagement

• Execute a full suite of shareholder engagement initiatives such as dialogue sessions, fireside chats and questions on annual reports etc.
• Liaise with public listed companies and corporate partners on planning and organising stakeholders’ engagement programmes.
• Engage corporate partners who have sponsored their shareholders and employees for SIAS Associate Membership, market and promote this benefit within the partners’ organisation and to the investing community.
• Work with sponsors to deliver and fulfil sponsorship entitlements.
• Involve in part of the planning and executing of annual flagship events such as Corporate Governance Week, Investors’ Choice Awards and Investor Rights Campaign

Partnership and Community Engagement

• Identify and work with relevant partners to provide exclusive benefits and events for the betterment of our services to members.
• Work with respective departments to develop new membership benefits and exclusive members’ only events.
• Maintain good relations and customer service with corporates and members.
• Plan, execute and work within budget to promote membership to the public.
• Any other matters related to corporate and community engagement assigned by the Management

Requirements

• Diploma or Degree in Finance, Business, Marketing and/or relevant fields
• Minimum 2 years experience in Accounts Servicing, Fund Raising, Project Management and/or relevant fields is preferred
• Proficiency in Microsoft Office
• Self-driven, people oriented and a team player
• Good interpersonal communication and presentation skills
• Able to work under pressure and to tight deadlines
• Ability to communicate, build and maintain good relationship with the community.
• Excellent in oral and written command of the English language is essential, proficiency in Chinese language will be an added advantage to liaise with Mandarin-speaking members

About the company
Join a dynamic audit firm headquartered in the UK, where you'll thrive in a collaborative environment and make a meaningful impact in the world of accounting and advisory services. We are currently seeking talented individuals to join the Transfer Pricing team, with opportunities ranging from managerial roles to associates!

About the job
As a Transfer Pricing Manager, you'll be responsible for fostering strong client relationships, adeptly conveying transfer pricing concepts both verbally and in writing, and distilling complex ideas into clear, concise summaries. Additionally, you'll play a pivotal role in mentoring team members, empowering them to leverage their strengths and drive their self-development, while also contributing to business and practice development initiatives within the team.

Skills and experience required
Degree holder with experience in tax transfer, demonstrating a positive attitude and strong communication skills. For managerial level positions, proficiency in preparing transfer pricing documentation, tax value chain analyses, and benchmarking is required. Please note that the designation and compensation will commensurate with your level of experience.

Why is this a good role?
You get to work for a supportive and understanding Partner who provides mentorship. This role offers support for your professional growth, with reimbursement available for professional certifications such as ACCA, giving you the opportunity to invest in your continued education. Enjoy 15 days of annual leave plus an additional day for your birthday (available for senior positions and above). Additionally, a health allowance of $700+ per year covers health check-ups and wellness activities, including gym memberships. Claimable transport fees further contribute to your convenience, with the flexibility to work from home one day a week!

If you are a good fit, please click the 'apply' function for the role (EA: 94C3609\ R1984239). Consultant-in-charge: Stella Tan https://www.linkedin.com/in/sgtanstella

Responsibilities:

• Define project scope, objectives, and deliverables. Develop detailed project plans, including schedules, budgets, and resource allocation.
• Lead cross-functional project teams, ensuring alignment with project goals and milestones.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear manner.
• Identify project risks and develop mitigation strategies to minimize project disruptions.
• Ensure that project deliverables meet quality standards and client requirements.
• Monitor project budgets and financial performance, making necessary adjustments to stay within budget.
• Track project schedules and timelines, identifying and addressing any deviations.
• Manage project scope changes, ensuring that changes are documented, approved, and integrated into the project plan.
• Proactively identify and resolve project issues to keep projects on track.
• Build and maintain strong client relationships, serving as the primary point of contact for project-related matters.
• Prepare and deliver regular project status reports to clients and senior management.
• Maintain project documentation, including project plans, status reports, and meeting minutes.

Requirement:

• Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred).
• Proven experience as an IT Project Manager (minimum 3-5 years) in a consulting or professional services environment.
• Strong understanding of project management methodologies, tools, and best practices.
• PMP, PRINCE2, or other relevant project management certifications are a plus.
• HCC or GCC Cloud experience is a added advantage.
• Excellent leadership and team management skills.
• Experience in managing multiple IT projects simultaneously.
• Client-focused approach with a commitment to delivering exceptional service.
• Adept at working in a fast-paced, dynamic consulting environment.
• Proficiency in project management software and tools.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Responsibilities:

Marketing collaterals

• Responsible for the preparation of monthly fund factsheets (English and Chinese); ensure accuracy of the information and timely production for distribution
• Responsible for preparing and sending email notices to inform distributors and corporate clients on newly lodged prospectus, annual reports and fund related matters
• Preparation of monthly and quarterly reports for clients

Client Services

• Respond to queries coming from distributors and corporate clients; and general hotline and ContactUs email inbox
• Liaise with Registrar on client’s account opening and updates, trades and settlement related issues
• Assist clients with Unit Trust redemptions for retail clients

Business Development Support

• Respond to sales team's Fund related requests
• Prepare responses to clients' due diligence questionnaires
• Assist with onboarding of new corporate/ institutional accounts. Liaise with Regulatory compliance and client to fulfil onboarding requirements and documentation. This includes gathering the onboarding documents from institutional clients and assessing documents.
• Work closely with the firm's Compliance department to ensure client accounts adhere to the firm's Compliance Standards (Client reviews and Due diligence)
• Ensure accurate and prompt payment to Business Development vendors and suppliers
• Identify areas of improvements in processes/system enhancement
• Work on adhoc projects or any other duties as may be assigned from time to time

Pre-Requisites:

• Degree, preferably in Business, Finance & Accountancy
• At least 5 years of relevant experience in the financial industry (in the fund administration role or unit trust operations would be advantageous)
• Good understanding of unit trusts
• Proficient in Microsoft Office, in particular, MS Excel and Word
• Strong interpersonal and communication skills
• Meticulous and diligent individual with positive attitude
• Self-motivated
• Team player

Other Information:

Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.

Please refer to our Data Protection Policy Statement at Data Protection Policy | Lion Global Investors on how we may collect, use and disclose your personal information.

Please be informed that only shortlisted candidates will be notified.

In this role, you are required to have a flair for language and writing with the ability to communicate with all stakeholders, be resourceful and able to provide a solution within the agreed turnaround time. Your primary role is to deliver an awesome customer service experience to our customers through email communication and online chat. Feedback received is to be handled with urgency and care to provide an outcome that is both fair and satisfactory. You need to have the ability to drive escalations through defined process to resolution.

You must have the passion to provide outstanding customer service quality and be able to embrace change positively. You must be interested to participate in the various email resolution techniques such as making outbound call to internal or external customer to resolve and be proactive to provide ideas as to how we can match our email resolution with the constant development in digital/communication media.

Job Description:

• Manage the day to day email communication with customers and distributions
• Provide quality customer service through reviewing, assessing and providing the response in a timely manner
• Meet SLA of 90% email resolution within 5 working days
• Work with different business units to provide a one stop solution to the customers
• Resolve feedback or issues raised by customers or sales representatives
• Provide reports and analyse email to streamline and work with team lead to improve on the SLA and be involved in the emails reduction initiatives.

Who we are looking for:
Competencies & Personal Traits:
• Strong command of the English language (spoken and written)
• Analytical and self-motivated
• Resourceful and resilient
• Effective in problem solving
• Fast learner

Working Experience:
• At least 2-3 years of experience in a Financial Institution and in a customer service role
• Knowledge in Lifeasia, CRM, communication tools and financial products is an advantage

Education
• Degree/Diploma holder in any discipline

Language
• English