Duration: 2 years contract

Location: Depot Road

Working hours: Mon - Fri (8am - 530pm)

Responsibilities

• Managing, training, motivating, and evaluating accounts payable staff members.
• In charge of data validation, and processing of various types of invoices to vendors and employee reimbursements.
• Overseeing routine department activities to ensure that they are completed accurately and on time.
• Maintaining accurate and complete financial and client records.
• Compiling, analyzing, and reporting financial information to management and clients.
• Setting and facilitating the achievement of department objectives.
• Building and maintaining relationships with staff, clients and vendors.
• Ensures that systems, policies, controls and procedures adhere to company policies while functioning with accuracy and timeliness.
• Standardize procedures to generate efficiency in-house and create internal templates to be used by the company.

Requirements

• Diploma / Bachelor’s degree in accounting, finance, management, or a related field.
• Excellent communication and interpersonal skills.
• Proficiency with MS Excel, use of SAP is preferable
• Strong planning and problem-solving skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Duration: 12 months

Location: PLQ

Working hours: Mon - Fri (9am - 6pm)

Job Purpose

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with the company.

Responsibilities

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
• Provide excellent customer service experience; and
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

• ‘A’ Levels and preferably possessed professional certification in Insurance (i.e. M9, M5 and CHI);
• 3 years’ experience in customer servicing role (Life Insurance) - Preferred & not a MUST have

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2498

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

We are looking for a highly skilled and motivated individual to join our client as an AVP, Business Financial Crime Risk (BFCR) for WPB Retail. Our client is a financial services institution with 40+ million customers. This role involves

If you are passionate about financial crime risk management and possess the required skills and experience, we encourage you to apply for this exciting opportunity.This role involves supporting various Financial Crime Risk Management (FCRM) activities, covering Customer Due Diligence (CDD), Anti-Money Laundering (AML), Sanctions, and Screening. The successful candidate will gain exposure to multiple policies, procedures, local regulatory requirements, and associated systems to support New-to-Bank (NTB) onboarding and Existing-to-Bank (ETB) reviews.

Responsibilities:

• FCRM MI Reporting: Prepare and perform various Financial Crime Risk Management Management Information (FCRM MI) reporting at local and regional/global levels.
• Risk Forum Updates: Prepare updates for materials used in the monthly local Risk Forum.
• Manual Controls Activities: Conduct activities relating to FCRM manual controls, such as weekly checks for unauthorized account restriction uplifts and monitoring accounts opened without proper CDD controls.
• Audit Preparation: Support preparation activities for upcoming audits within the FCRM domain.
• Additional FCRM Controls: Perform other FCRM control activities as assigned during the contract period.
  

Qualifications:

• Bachelor's Degree or equivalent
• At least 7+ years of relevant experience in Financial Crime Risk Management, specifically in CDD, AML, Sanctions, and Screening.
• Familiarity with local regulatory requirements and financial crime policies.
• Strong analytical and reporting skills.
• Excellent communication and presentation skills.
• Ability to work independently and collaboratively within a team.
• Detail-oriented with a strong focus on accuracy and compliance.
  

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Job Responsibilities

• Develop and implement technical skills framework for frontline employees
• Work with line managers to Identify training and development needs and key skills required for each terminal at each level
• Identify and create OJT checklist with skills and competencies identified
• Create Mypulse blending learning course to track skills and competencies attainment
• Identify and source for courses or external skills framework depending on the terminal needs and challenges
• Review and management of Training Matrix in line with skills framework developed
• Coordinate the training matrix review with Learning Leads
• Develop training matrix for non-technical roles (Function by Function)
• Develop people manager development program based on learning needs
• Support the development of People Manager Elearning course
• Liaise with vendor and coordinate the review and creation
• Creation of course, program, audience and campaigns to automate training assignment when required
• Maintain and update course, program, audience and campaigns to automate training assignment when required

Job Requirements

• At least 3 years of relevant experience in Learning and Development role or Project Management role
• Diploma in Business, or a related field / Advanced Certificate in Training and Assessment / Advanced Certificate in Learning and Performance
• Familiarity with e-learning platforms and practices
• Good communication and project management skills
• Ability to build rapport with stakeholders, employees and vendors

Other Information

• Working Location: Jurong East (near to MRT)
• Working Hours: Monday - Friday, 9am - 5.30pm
• Hybrid Work Arrangements
• Competitive Bonuses

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 25028

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Our client is an established local bank, they are looking to hire a customer service officer to join their contact center.

Working hours:

5 working days per week - 4 weekdays 1 weekend

AM shift will be any 8 hours between 8am - 8pm

PM shift will be any 8 hours between 1pm - 12 midnight

• Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient manner.

• Ability to understand customers' needs and provide appropriate solutions and attention

• Identify cross-sell opportunities during customer interaction

• Consistently deliver excellent quality service to customers to achieve total customer satisfaction

• Solicit customers' feedback and identify problem trends for improvement actions

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Contract: 1 year

Location: Caldecott

Working days: Mon - Fri (9am - 6pm)

Responsibilities

• Support with administrative duties in Child Welfare
• Support with Child Welfare related data reporting
• To work with vendor and support in the digitalization of Child Welfare Case files.
• To attend to Adoption related Enquiries.

Requirements

• Degree in Psychology, Social Work or Admin
• Proficient in Microsoft Excel
• Possess minimally 6 months of liasion with external stakeholder and admin experience
• Strong written and verbal communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/10079

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Project Admin Assistant [1 Year Contract]

Salary: $2, 000 - $2, 500
Working Days: Mon - Friday, 8.30am – 5.15pm
Location: Office - Boon Lay

Job Responsibilities:

• Support department for daily and administrative works
• Prepare, compile and update Operation and Maintenance Manual for submission.
• Raise Material Requisition (MR) using in-house BC system.
• Assist in sourcing for products, project documentations.
• Assist to liaise with manufacturers and suppliers for product information.
• Assist to monitoring and updating of project deliveries trackers.
• Assist in compiling project material costs of purchased goods and tools record.
• Assist to generate reports, data, and other relevant documents as per project requirements.
• Assist in project monthly progressive claim tabulation.
• Any other ad-hoc duties as assigned.

Job Requirement:

• With relevant working experience in admin / project support duties.
• Familiar with Aconex Submission procedure would be added advantage.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Key responsibilities:

This is a position with Deloitte’s rapidly expanding Tax Technology Consulting practice, providing tailored advice and solutions to a broad range of clients, both domestic and multinationals looking to gain access into various markets from tax and regulatory perspective.

As a Senior Associate, you will have some knowledge of working on ERP (SAP/Oracle) implementations and familiar with integrating the tax bolt-on solutions (OneSource/Vertex) within the ERP transformation programs.

You will join a team of dedicated ERP and OneSource/Vertex implementation specialists, focusing on end-to-end project implementations. You will be responsible for delivering compliance and customs solutions which include project management, change management, solution design, solution implementation and end-user support & training.

In your role, you will also lead and/or facilitate business process definition and modeling, check the feasibility of this business model regarding the ERP products and the legal requirements. You will guide a team to implement and configure the software to replicate the required business processes and analytical/reporting needs

You will be a key contributor to the development and growth of our TTC practice globally.

Requirements:

• Bachelor degree in Accountancy, Business Management, Information Technology or similar fields.
• At least 5 years of experience in ERP (SAP/Oracle) project implementation or similar projects, and thus have solid knowledge of the ERP Solution.
• Integrating tax bolt-on solutions with the ERP system (i.e. Vertex, OneSource Indirect Tax)
• Technical or functional lead on at least 2 full-lifecycle SAP implementation
• Experience in SAP modules (e.g. DRC, ABAP etc.) is an asset
• Software aptitude in PowerPoint, MS Project, Access, Excel, and/or Visio
• Well versed in pitching presentations to clients and key stakeholders
• Advantageous to have good understanding of the supply chain management processes
• Good analytical and modeling skills
• Team player with strong communication skills
• Open to work in an international multicultural environment and to work abroad if needed;

About Us
SeeSalt Corporate Services offer suite of corporate services that include assisting in individual and corporate tax compliance, in a manner which cater to the needs of business owners. Headquartered in Singapore, there are plans to establish a regional practise in several key Asian cities in over 3 key core countries of Singapore, China, and Malaysia. We will become one of Asia’s most recognisable professional services company.

The Job
You will be a part of Taxation team whose primary focus is to service and support our existing clients in their taxation needs.

Key Responsibilities
You are on a journey to join an exciting Company and be part of our success story. Here we will equip you with the know-how and experience that will define your growth. In this role that you are about to embark on, you are required to carry out the following responsibilities (but not limited to):

– Liaise with clients and collate the information required for the preparation of tax computations.

– Interact with business teams and local tax teams to identify and analyse implications of new and evolving business initiatives and priorities

– Prepare and/or review of income tax computations and tax returns for a portfolio of corporate and individual clients

– Prepare workings and withholding tax forms to the IRAS

– Keep abreast with the developments and ensure compliance in taxation rules and regulations

– Perform ad-hoc tasks/ projects

– Carry out any other duties / projects from time to time when assigned.Act as a channel of communication and information to BOD

– Lead in correspondence to enquiries on corporate tax matters and provide compliance requirements advice

Profile expectation

– ISCA qualification/certification

– At least 5 – 8 years of proven tax experience

– Strong research and technical skills with experience covering a broad range of tax matters.

– Experience with international transfer pricing dealings, leading complex and cross-functional projects.

– Conversant with the Tax Act and familiar with the regulatory and reporting requirements

– Good knowledge of processes and electronic filing requirements of IRAS

– Strong interpersonal skills, excellent organisational skill.

– Ability to perform under tight deadlines and work independently with minimal supervision

– Good communication and interpersonal skills, both written and verbal

Benefits

- Flexible benefits with comprehensive medical coverage for self and family
- Training and development opportunities
- Strong advocate of staff volunteerism
- Wellness programmes

- 5-days work week

At SeeSalt, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Please send your application directly to [email protected]. Only shortlisted candidates will be notified.

• Investigating and resolving production issues related to Oracle Tuxedo middleware platform
• Troubleshooting technical issues reported by customers
• Developing scripts for verifying the correct operation of integrations
• Performing data imports/exports and maintenance of third-party integrations
• Designing and developing distributed applications using Oracle Tuxedo middleware platform
• Writing efficient, scalable, and reliable code in programming languages such as C, C++, Java, or COBOL to implement application logic
• Configuring and managing the Oracle Tuxedo environment, including setting up application servers, managing resources, and optimizing performance
• Collaborating with cross-functional teams, including business analysts, system administrators, and database administrators, to gather requirements, design application architecture, and ensure seamless integration
• Developing and maintaining documentation for applications, including code comments, technical specifications, and system configurations
• Performing unit testing, debugging, and troubleshooting to ensure the applications meet functional and performance requirements
• Conducting performance tuning and optimization of Oracle Tuxedo applications
• Keeping up to date with the latest Oracle Tuxedo platform updates, technologies, and best practices in distributed application development
• Providing technical support and guidance to other team members and stakeholders
• Participating in code reviews and ensuring adherence to coding standards and software development best practices
• Bachelor's degree in Computer Science, Software Engineering, or a related field
• Proven experience in developing distributed applications using Oracle Tuxedo middleware platform
• Strong proficiency in programming languages such as C, C++, Java, or COBOL
• Familiarity with middleware concepts, distributed computing, and service-oriented architecture (SOA)
• Experience in performance tuning and optimization of Oracle Tuxedo applications
• Knowledge of database systems and SQL
• Excellent problem-solving and debugging skills
• Strong communication and teamwork skills
• Ability to work independently and manage multiple priorities in a dynamic, deadline-driven environment

· Determine and define project scope and objectives

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Measure project performance to identify areas for improvement

. Knowledgeable in both Software/ Application and Infrastructure

· Must have worked in Agile environment and is hands-on with Jira and Agile methodologies to perform the role of Scrum Master as well.

· Must be able to work as an individual contributor.

. Good Communication and leadership skill

Tower Research Capital, a high-frequency proprietary trading firm founded in 1998, seeks a Risk Manager, with a strong background in systematic/algorithmic trading to join the global Risk and Trading Supervision team in Singapore.

Responsibilities

• Providing risk oversight for the APAC trading activities of the firm by focusing on electronic trading risk and market risk
• Support the APAC Head of Risk in developing and enhancing risk management framework, policies and procedures
• Controlling both electronic trading risk and market risk of strategies in real-time, and consequently escalating, reporting, and resolving any risk related issues in a timely manner
• Working closely with the Portfolio Managers, Traders, Core Engineering team, and Exchanges/Prime Brokers to respond effectively to any risk limit violation and resolving any trading and risk related issues
• Assisting Risk Management and Risk Technology teams to enhance the electronic trading risk controls and design the next generation of risk analytics and trading supervision systems
• Conducting ad-hoc risk analysis and back-testing on trading strategies on a regular basis

Qualifications

• Bachelor’s degree in Financial Engineering, Mathematics, Economics, Computing or related field. Quantitative Master’s degree highly regarded
• At least 5 years of experience in an electronic trading role gained from a quantitative proprietary trading group, systematic hedge fund manager, or sell-side electronic trading role
• Strong experience with algorithmic trading and low latency electronic risk controls is preferred
• Strong financial markets, products and valuation knowledge preferably in Equities, FX and related derivatives (futures and options)
• Understanding of regional exchange-specific rules and regulations
• Strong Python and database proficiency skills in conducting data and quantitative analysis
• Good track record of working with senior management, compliance, business management and technology teams
• Strong problem-solving skills, attention to details with excellent written and verbal skills
• Desire to continuously learn and proactively challenge the status quo to improve existing processes

Job Description & Requirements:

Are you driven by a passion for digital marketing, software/platform technology, and corporate account management with sales benefits? Do you excel in a vibrant, growth-focused environment? Join our team as an Account manager in the digital marketing space, where you’ll play a key role in delivering impactful results for our clients. This full-time position, based in the heart of Singapore's CBD at One Raffles (just a 1-minute walk from Raffles MRT), offers an exciting opportunity to contribute to our dynamic team and digital advertising excellence.

Key Responsibilities:

- Develop and maintain strong relationships with corporate clients and prospective customers, nurturing long-term partnerships.

- Prospect, identify and secure new sales opportunities while fostering existing client relationships for ongoing business growth. (Targeted Leads Provided)

- Conduct market research to understand client needs, craft effective media plans, and develop customized strategies to meet their business goals.

- Deliver persuasive and clear presentations, negotiate contract terms, and close deals to achieve individual and team sales targets.

- Monitor and analyze campaign performance, providing detailed reports and actionable recommendations to clients. (The whole process is fully supported by the company)

- Collaborate with internal teams and external partners to deliver optimal solutions that drive business performance for clients.

Qualifications:

- Bachelor’s degree in marketing, communications, business, or a related field.

- 1 to 2 years of experience in B2B sales/account management or digital marketing is preferred (fresh graduates are also welcome to apply).

- Proven experience with digital advertising campaigns, including Google Ads, social media ads, and programmatic ads, is a strong advantage.

- Excellent communication and presentation skills with a proactive approach to client engagement.

- Strong numerical skills, attention to detail, and problem-solving abilities.

- Familiarity with CRM software and a good understanding of market trends. (Good to have)

- Self-motivated, collaborative, and eager to grow within the digital marketing field.

- Must be proficient in spoken Chinese.

What We Offer:

- Competitive base salary with a generous and stable bonus structure.

- Opportunities for career progression, continuous learning, and professional development.

- A supportive, team-oriented work culture with regular team-building activities and social events.

Are you ready to elevate your career in digital marketing and account management? Apply now and join us on our path to success!

Job Summary:

We are seeking an experienced and detail-oriented Finance Manager to join our team. The ideal candidate will have a strong background in financial management and a proven track record of working in multinational corporation. This role is critical to ensuring accurate financial reporting, compliance with regulations, and strategic financial planning to support the company’s growth objectives.

Responsibilities:

1. Financial Management and Reporting

• Oversee the preparation of financial statements, budgets, and management reports.

• Ensure compliance with local and international accounting standards.

• Monitor and analyze financial performance to provide actionable insights to senior management.

2. Budgeting and Forecasting

• Lead the annual budgeting process and periodic forecasting.

• Track budget performance and recommend adjustments to align with business objectives.

3. Compliance and Risk Management

• Ensure adherence to all financial regulations and company policies.

• Identify financial risks and implement effective internal controls to mitigate them.

4. Strategic Financial Planning

• Support strategic decision-making by providing financial analysis and feasibility studies.

• Partner with other departments to optimize resource allocation and cost management.

• Liaise with government agencies and stakeholders to ensure compliance and alignment with public-sector expectations.

Qualifications and Skills:

• Bachelor’s degree in accounting, Finance, or a related field. CPA, CFA, or an equivalent professional qualification is preferred.

• At least 10 years of experience in financial management, including a minimum of 5 years in the petrochemical, manufacturing or related industries.

• Strong knowledge of financial regulations, tax laws, and compliance requirements.

• Expertise in financial operations within China and cross-border transactions, with a strong emphasis on collaboration with the headquarters in China.

• Proficiency in SAP financial software and ERP systems.

• Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.

• Proficiency in both written and verbal communication in English and Mandarin, enabling effective collaboration with native Mandarin-speaking stakeholders and comprehension of Chinese-language documents.

about the company

Our client is one of the largest banks in the world. They offer a full-suite of banking services to meet the needs of customers across the world. They continually invest in people and technology to create the best banking experience, and strongly believe in supporting the growth ambitions of its stakeholders.

about the job

• To manage and strengthen business relationships with corporate and commodities clients by understanding their needs, offering tailored solutions and collaborating closely with internal stakeholders
• Gather credit requests and documents from clients
• Analyze clients' financial health, needs and industry/market trends regularly
• Identify opportunities to enhance systems, processes and practices

skills and experience required

• Bachelor Degree in Banking, Finance, Accounting, Economics or relevant disciplines
• > 2 years of experience in similar capacity
• Experience in Corporate banking / Investment banking client relationship management
• Excellent marketing, client relationship management, and presentation abilities, coupled with strong communication skills to engage effectively with clients and internal stakeholders

To apply online please use the 'apply' function
Krystal Kwah (EA: 94C3609/ R22104933)

Job Description & Requirements

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Propose training programs for new employees in consultation with reporting manager
• Improve operational management systems, processes and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Conduct Key Performance Indicators (KPI) reviews with top management to ensure personnel are kept abreast of their performance and to match expectations between both parties
• Train and supervise staff arrange work for them
• Find ways to increase quality of customer service & Maintain relationships with clients
• Conduct monthly job analysis with employees and send the report to top management for review
• Review, revise and explain operation policies and procedures
• Manage client's issues and disputes
• Other ad hoc duties as assigned by the management

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organizational skills
• Degree in Business, Operations Management or related field

· Determine and define project scope and objectives

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Organize the management of contracts with vendors and suppliers by delegating responsibilities and discussing anticipated outcomes.

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Assess the performance of the project in order to pinpoint areas that can be improved.

. Knowledgeable in both Software/ Application and Infrastructure

· Must have worked in Agile environment and is hands-on with Jira and Agile methodologies to perform the role of Scrum Master as well.

· Must be able to work as an individual contributor.

. Good Communication and leadership skill

Responsibilities

• Ensure the successful implementation of the business strategy, responsibilities, services and deliverables
• Monitor programme reporting and assist the team in reporting to senior management and stakeholders
• Establish frameworks and standards for programme and project management manage and compile programme related financial and KPI information oversee project costs and ensure finances are well managed
• Provide and maintain a capacity planning and resource tracking service across the programme
• Planned track financial reporting whilst ensuring that the programme and projects adhere to the agreed budget
• Ensure cross-programme dependencies are managed and the dependency log is accurately maintained
• Coordinate project closure to distil good practice and ensure lessons learned are logged
• Build cohesion within the team and motivate team to produce quality work
• Define and embed project control and governance
• Provide Project planning, milestone management, scope management, resource forecasting
• Financial Management; change management across the project portfolio
• Prepare regular status reporting for the engagement leadership

Requirements:

• Proven track record for planning, executing, controlling and closing projects
• Experience of managing the complete lifecycle of a project with teams of 5 to 25 people
• Experience of project management using AGILE methodology (or equivalent) for medium to large sized projects
• Strong skills in creating and maintaining project and programme plans, including risks, actions, issues, dependencies
• Highly efficient in resource planning and tasks assignment
• Knowledge of benefits and dependency mapping, risk management and resource planning
• Highly proficient IT skills in Word, Excel, PowerPoint, and MS project
• Excellent written/oral communication skills for reports and presentations.
• Diplomatic ability to influence others at all levels of the business
• Strong and demonstrated ability to build lasting relationships with key stakeholders
• Ability to competently mediate disagreements and negotiate agreeable resolutions
• Experience of Programme and project level financial management
• Experience of defining and delivering benefits realisation for projects and programme

Job Descriptions

• Supervise, coach and ensure smooth daily operation of the Front Office operation
• Be proactive in thinking, to be able to react fast to problems, and to make sound management decisions
• Ensure that all VIP arrival rooms are checked and the amenities in the room prior the guest’s arrival
• Welcome and bid farewell to all VIP guest
• Well informed of hotel facilities and activities and be able to answer all inquiries
• Develop and maintain close business contact with house guests and to provide personalised service whenever possible
• Ensure that the lobby and the public areas are kept clean and maintained at all times
• Develop and maintain close liaison with all supporting departments and personnel through good inter- departmental/inter-personal relationship
• Compose incident reports relating to guest feedback and forward copies to various executive/department heads concerned
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and co-ordinate with respective Departments and contacts
• Authorise the acceptance of traveller cheques, cash advance, rebates, paid out, refunds base on the established procedures, in the absence of the Director of Front Office/Assistant Front Office Manager
• Ensure that manual key, guest card key, and guest room security procedures are followed

Job Requirements

• Cordial and warm, enjoy interacting and engaging with guests.
• Guest centric oriented
• Competent in oral and written communication in English. Effectively multilingual would be an added advantage.
• Attention to details
• Planning and organizational ability
• Must be able to work well under stressful situations and handle challenges in a professional manner
• Willing to work on shift rotation including overnight shifts

Job Description

• Formulate and implement effective procedures and protocols to ensure that financial transactions are accurately recorded, monitored, and maintained within the core banking system.
• Responsible in the bank’s financial statements, ensuring they are accurate and timely, and complying with all relevant regulations and directives. This also includes managing year-end statutory accounts and other reporting needs.
• Ensuring compliance with Banking Act and MAS directives within the financial reporting process and other applicable laws and regulations.
• Ensuring timely and accurate financial reporting to Head Office, MAS and other stakeholders. This includes reports like MAS 610, MAS 649, BIS report, MCB, Liability Base etc.
• Ensuring timely and accurate GST reporting to the IRAS.
• Managing the bank’s annual budget, involving planning and forecasting the bank’s financial needs and resources.
• Ensuring compliant in maintaining Minimum Liquid Assets (MLA) and the Liquidity Coverage Ratio (LCR) under the requirements of MAS.
• Liaise with internal/external auditors, MAS officers, head office, the company’s secretarial service and tax agents. This involves collaborating with these parties to ensure compliance and address any issue.
• Expense processing involving the process of approving expenses in ensuring accuracy, compliance, and effective use of bank’s approved budgets.
• Ensuring proper recording of the bank's fixed assets in complying with accounting standards and tax regulations.
• To discharge other duties and responsibilities as assigned by the Management of the Bank, at its sole discretion.

Requirements:

• Degree in Accountancy or equivalent
• At least 5 years working experiences in banking industry.
• Proficient in Microsoft Office application, especially Excel
• Interpersonal relationship skill and a good team player

Job Description

1. Recruitment and Talent Management

• Oversee the end-to-end recruitment process, including job postings, candidate screening, interviewing, and onboarding for new hires.
• Develop strategies for talent acquisition and retention to ensure the organization attracts and retains high-quality talent.
• Implement workforce planning and succession planning initiatives to build a strong internal talent pipeline.

2. Employee Relations

• Act as a trusted advisor to employees and management on HR policies, benefits, and employee relations matters.
• Proactively address and resolve employee issues and workplace conflicts, promoting a positive work environment.
• Lead employee engagement initiatives and foster a supportive workplace culture in alignment with the bank’s values.

3. Performance Management

• Manage the performance management process, facilitating goal-setting, appraisals, and development plans for staff.
• Identify training and development needs through performance assessments and collaborate with managers to implement development plans.

4. HR Administration and Operations

• Maintain accurate HR records, ensuring data privacy and compliance with data protection regulations.
• Oversee the processing of HR documentation, including employment contracts, job changes, and terminations.
• Continuously improve HR processes to enhance efficiency and service delivery to employees.

5. Compliance and Policy Development

• Ensure compliance with labour laws, banking regulations, and company policies, keeping up to date with relevant employment legislation.
• Develop, implement, and regularly review HR policies and procedures, promoting consistency and compliance throughout the organization.

6. Compensation, Benefits, and Payroll Processing

• Payroll Processing: Oversee the end-to-end payroll processing, ensuring accuracy, timeliness, and compliance with local tax and labor regulations.
• Manage employee benefits programs, including health insurance, retirement plans, and other perks.
• Conduct market research and benchmarking to ensure competitive compensation and benefits packages.
• Address employee inquiries regarding benefits and manage the annual benefits enrollment process.

7. Leadership and Team Development

• Provide leadership to the HR team, guiding and mentoring junior HR staff members to build their capabilities.
• Foster a collaborative and high-performing HR team environment, focusing on continuous improvement and professional growth.

Job Requirement

1. Minimum of 10 years of HR experience, with at least 3 years in a managerial role, preferably within banking or financial services.
2. Proven expertise in talent acquisition, employee relations, performance management, and compliance within a highly regulated environment.
3. Strong knowledge of labour laws, HR policies, and best practices within the banking sector.
4. Excellent communication, interpersonal, and leadership skills to build trust with employees and management.
5. Given that we are a Taiwanese bank; knowledge of mandarin is essential as the role involves preparing email correspondence and periodic reports for overseas branches and HQ in Taiwan.
6. Demonstrated ability to handle confidential information with discretion and uphold a high standard of professionalism.
7. Proficiency in HR systems and data analytics, with strong Microsoft Office skills

Responsibilities:

· Define and drive the product vision, strategy, and roadmap based on market research, user feedback, and business goals.

· Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful product development and launch.

· Conduct market analysis to identify trends, competitive landscape, and potential opportunities for product innovation.

· Gather and prioritize product requirements from various stakeholders and translate them into actionable development plans.

· Create and maintain detailed product documentation, including user stories, wireframes, and feature specifications.

· Work closely with the design team to create intuitive and visually appealing user interfaces and experiences.

· Monitor and analyze key metrics to evaluate product performance and identify areas for improvement.

· Lead product launches, coordinating with marketing, sales, and customer support teams to ensure a successful rollout.

· Stay updated with industry trends, emerging technologies, and best practices in product management.

Qualifications:

· Bachelor's degree in a relevant field; MBA or advanced degree is a plus.

· Proven experience as a product manager or similar role, with a track record of successfully launching and managing products throughout their lifecycle.

· Strong understanding of user-centered design principles and the ability to translate user needs into product features.

· Excellent project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.

· Strong analytical and problem-solving skills, with a data-driven approach to decision-making.

· Exceptional communication and interpersonal abilities, with the capacity to collaborate effectively with both technical and non-technical teams.

· Familiarity with Agile/Scrum methodologies and experience working in an Agile environment.

· Proficiency in using product management tools and software.

· Leadership qualities and the ability to motivate and inspire cross-functional teams.

EMPOWERING PEOPLE TO MAKE A DIFFERENCE

At Howden, we employ talented individuals and empower them to make a real difference to the company, whilst building successful and fulfilling careers.

The entrepreneurial atmosphere is one of the biggest reason people love to work for us. We are a leading independent, global insurance brokers but have a noticeably flat hierarchy. It doesn’t matter how junior or senior, anyone with a good idea will be heard. This means our employees can shape their own career paths and determine their own success.

This atmosphere attracts the brightest talent in the market. If that includes you, get in touch.

Job role: Assistant Manager to Manager (Insurance Broking)

Department: Major Corporate, Howden Singapore

A LEADING GLOBAL INDEPENDENT BROKER

Howden is a specialist commercial insurance broker. Its regional footprint covers Singapore (regional headquarters), Malaysia, Hong Kong, Indonesia, Thailand, and Philippines. It is part of the London-headquartered Howden Broking Group, a leading independent, global broker with offices in over 30 countries worldwide.

YOUR RESPONSIBILITIES:

· Manage and develop a portfolio of client accounts

· Build and maintain strong relationships with clients, understanding their insurance needs and providing tailored solutions

· Preparation and presentation of insurance proposals, quotations and renewals

· Handle client inquiries and resolve issues

· Collaborate with underwriters and other internal teams to deliver best solutions for clients

· Conduct regular reviews of client accounts to ensure optimal overage and identify opportunities for cross-selling and up-selling

· Stay updated on industry trends, regulatory changes, and market conditions to provide informed advice to clients

· Foster a cohesive and collaborative team culture within the division as well as across the company

JOB SCOPE

· Demonstrate knowledge and expertise in Corporate Insurance, specifically in Property and Casualty; additional experience in Marine and Construction insurance will be advantageous.

· Analyse client needs and risk exposures specific to these industries and recommend appropriate insurance products and services

· Ensure compliance with industry regulations and standards in all dealings with clients and insurers.

OUR REQUIREMENTS:

· Enjoys working with people and building relationships with people

· Meticulous and mindful of deadlines

· Detail-oriented with strong organizational and problem-solving skills

· Ability to work independently and as part of a team

· Experience in Corporate insurance with a minimum of 5 years in an insurance or broking firm or similar capacity

· Experienced in MNC accounts and/or handling tenders will be an advantage.

· A diploma / degree holder in any discipline and/or professional insurance qualifications, i.e. ACII, DGI or BCP, PGI, ComGI Certifications

· Applicants keen on a career change, and have applicable experience from related industries, may apply.

· Good understanding and knowledge of local statutory insurance requirements

YOUR BENEFITS AND SALARY:

· Commensurate with qualification and experience

· Working in a collaborative environment with excellent learning opportunities

Seeking for Global Mobility Specialist, Up $6.5K

Duration: 1 Year Contract

Location: Central

Responsibilities:

• Support the mobility team in transfers/ assignments end to end process
• Perform cost estimates required for transfers/ assignments
• Create and maintain the current process guides for various mobility types
• Work with employees to support them on documentations required during their transfers/ assignments lifecycle
• Develop expertise on the mobility knowledge so as to support questions posted by employees or relevant stakeholders for the mobility arrangements
• Partner with relevant vendors in all stages of execution
• Participate in any ongoing global mobility projects

Requirements:

• Bachelor's degree or equivalent practical experience
• Strong communication skills both written and spoken
• Ability to work independently and multi-task in a fast paced, rapidly changing environment
• Strong team collaboration and communication skills and the ability to cooperate efficiently with stakeholders
• Preferably 3-5 years of experience in mobility or HR Operations
• Familiarity with labor laws and regulations across the APAC region, ensuring compliance in global mobility practices.
• Ability to maintain effective partnerships with key stakeholders (cross team or cross functions)
• IT savvy and open to using new IT tools for day to day operations

https://sg.go.persolkelly.com/job/details/10629

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

E-CHANNEL SERVICE CENTER OFFICER (6 mths CONTRACT for maternity cover)

My client is a top tier Private Bank.

ROLE PROFILE:

The E-Channel Service Center officer is a key member in the Client Service Network (CSN) team. He/she is responsible to provide first level Digital Platform support by phone and/or e-mail to Clients. He/she has to analyze and answer/handle the Client’s enquiry/request, as well as collaborate with colleagues from other units in the Bank who are providing second level support for the Bank Digital Platform.

KEY FEATURES OF THE POSITION Stakeholder / Client Management

• “First Contact” for Singapore and Hong Kong booked Clients regarding the Bank’s Digital Platform.

• Analyse and answer/handle the client’s enquiry/request, as well as collaborate with colleagues from other units in the Bank who will provide second level support.

Job Scope:

• Perform independent verification of client’s instructions

• Perform Independent Call Back to clients for High-Risk Transactions as a form of anti-fraud deterrence

• Co-ordinate & ensure smooth and timely delivery of client’s instructions/documents between two

processing locations (SG and HK)

• Process Closure of Accounts and all their related requests

• Support quarterly Periodical Fee processing

• Perform Signature Verification for non-account life cycle related documentation

• Process new, renewal or termination of Bankers Guarantee for credit card clients

• Assist to prepare quarterly updates of the Bank’s Authorized Signatory List to various counter

parties

• Prepare Audit Confirmation & Custody Declaration for clients’ auditors and external asset managers

(EAM) respectively

• Maintain the knowledge database of the E-Channel Service Centre.

• Document and maintain the Client’s requests/enquiries received in the Bank’s ticketing tool, keep control over the issues list and see through each issue to closure in a timely manner.

• Act as Subject Matter Expert for a specific focus area e.g. Authentication, Trading, Payments etc.

• Ensure activities performed are in compliance with relevant regulations and internal policies.

• Strong commitment to quality service and a desire to drive innovation and continuous process improvement initiatives.

• Support the clearance of Long Form Deficiency and signature verification of Operational Documents such as Corporate Action Reply Letters, Subscription of Private Equity Documents, Investment Related Forms etc.

• Support any ad-hoc tasks / requests as assigned from time to time.

• Provide support as a team also for Hong Kong Public Holidays.

Regulatory Responsibilities &/OR Risk Management

•Demonstration of appropriate values and behaviors including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations.

SKILLS REQUIREMENTS OF THE POSITION

•Communication talent i.e. confidently leading a discussion, managing conflict situation, efficient and goal-oriented communication style

•Meticulous and efficient working style

•Ability to work under pressure

•Able to work with minimal supervision and a team player

•Proactive, hands-on, and solutions-oriented

•Good analytical and problem-solving ability

•IT savviness

Professional and Technical

•Degree with at least 3 years of related banking working experience

•Previous experience in call Centre and/or call back experience is preferred

•Good understanding of Banking and financial products

Salary: $3700- $4000

Work location: Changi