Manage Service Staff and Partners On-Site

• Supervise service staff responsible for shelving, shelf-reading, handling customer queries, and backroom operations.
• Ensure service staff are updated on work processes, policies, guidelines, and SOPs.
• Monitor performance, provide feedback, and highlight issues or commendations to the Team Leader and Library Manager, including patron complaints and compliments.
• Consolidate and submit monthly feedback on vendor performance to the Manager.
• Act as the primary liaison for volunteers at the branch.

Oversee On-Site Systems and Building Maintenance

• Report system access issues and required maintenance.
• Ensure daily checks of system functionality by service staff and report faults as needed.
• Troubleshoot system-related issues.
• Manage IT equipment and system asset housekeeping.
• Report, track, and follow up on building/site faults and maintenance issues.
• Ensure library facilities are clean, well-maintained, and safe for use.

Collection Promotion and Maintenance

• Collaborate with the Branch Manager on collection promotion and upkeep.
• Monitor and analyze collection performance.
• Ensure items are shelved within the stipulated timeline.
• Follow up on damaged, incomplete, or mismatched collection items.
• Process and remove decommissioned books from the library collection.

Handle Customer Queries

• Support the Library Manager in addressing customer feedback.
• Communicate feedback and required actions to staff/service staff for follow-up.
• Collate and report monthly compliments, complaints, and feedback.
• Manage lost and found items within the library.

Crisis Management

• Maintain and oversee PPE items and the First Aid kit.
• Handle crisis situations and escalate communication according to SOPs.

Other Operational Responsibilities

• Assist the Library Manager in preparing the annual library report.
• Oversee the inventory of library supplies, including stationery and pantry items.

Requirements:

• 5 days work week (across Monday - Sunday)
• 1 year contract
• Location: Chinatown
• Salary $4,600

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:10373

• Exceed sales targets by building a client base, analyzing data, managing promotions, staying updated on trends, and building relationships with local and VIP clients
• Resolve issues, provide service, maintain merchandising, and ensure store upkeep and repairs
• Manage store operations efficiently, minimizing costs for staff, shipping, and outsourced work
• Lead and motivate staff, resolve performance issues with HR, and oversee recruitment, training, and appraisals.
• Manage rosters and absences, ensuring adequate coverage without depending on agency staff.

Requirements:

• GCE 'O' Level and above
• At least 5 years of sales leadership experience in the luxury industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24125585

• Handle feedback, resolve issues with staff, draft replies, and ensure service standards are met
• Manage facilities, coordinate vendors, handle faults, and maintain records
• Resolve user queries, train staff, and manage vendors for policy compliance
• Manage dental lab and implant procurement, invoicing, and stock accuracy
• Coordinate MDC activities, logistics, scheduling, site visits, and client management

Requirements:

• Degree and above
• At least 3 years of experience in Dental/Healthcare Operations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24125585

The Recruitment Manager is responsible for leading a team of Recruiters with a sole focus on sourcing, recruiting, screening/assessing, and submitting qualified candidates to our clients, as well as providing leads and market intelligence direct to the sales functions.

The Recruitment Manager must be highly organised, able to work in a fast-paced and adapting environment to ensure the successful fulfilment of job orders.

This individual will work closely with both the Sales and Strategic Accounts Teams to define roles and priorities to ensure this is cascaded to the Recruitment Team, fostering impactful service delivery and collaboration across the Sales, Strategic Accounts and Recruitment teams.

Responsibilities:

• Work with senior leaders to develop the engagement and recruitment strategy.
• Lead the Recruitment Team using KPIs and regularly track candidate pipelines, priorities, and performance metrics to share within the team and the wider Sales and Strategic Account Teams.
• Ensure recruiter productivity is met and exceeded.
• Responsible for driving fill ratios and ensuring we are filling a high percentage of the roles we are receiving.
• Lead the Recruitment Team in fostering strong collaborative relations with both the Sales and Strategic Account Teams
• Responsible for building candidate target lists and talent networks specific to core job.
• Clearly map out other agency contractors/temps in target sectors and clients
• Target the team to generate tangible leads and commercial information.
• Develop a contractor/temp end date strategy across key wheelhouse contractor/temp populations
• Drive the Recruitment Team to follow process and consistency with each job order
• Develop, mentor and upskill the team of Recruiters
• Manage the full lifecycle of the recruiting process, recommending and making improvements to sourcing, processing and communication with candidates
• Ensure we are repurposing candidates and generating a high level of candidate referrals
• Ensure we are delivering a best in class candidate experience
• Maintain regular contact with candidates we have on assignment and those we may have placed in into perm roles
• Develop strategies to support differing ways to engage candidates and developing talent pipelines
• Be an ambassador for change and be open to alternative processes and suggestions
• Generate and share leads with Sales and the Strategic Accounts Teams from interviews with candidates and reference checks to increase sales
• Ensure recruitment teams are fully using candidate management system to maximise benefits and speed to market as well as ensuring proper and complete documentation in system to ensure data integrity
• Maintain a high level of professionalism and confidentiality.
• Able to work with a sense of urgency and meet tight deadlines.

Requirements:

• minimum of 5 years of recruitment or relevant recruitment experience
• Proven success achieving and/or exceeding performance goals.
• Detailed, organised, and adaptable.
• Prioritize and possess excellent time management skills
• Work effectively in a team environment
• Ability to build strong collaborative relationships
• Experience of leading and mentoring a team or project

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891

1. To lead, oversee and manage daily operations in the delivery of excellent food and beverage service with the goal of achieving customer satisfaction.

2. Handle guests’ complaints and eventually convert dissatisfied guests into returning customers through efficient and accurate response.

3. Revenue management towards achieving profitability and quality goals by managing operations within set budget and to the highest standards.

4. Management of both Front of house and Back of house staff to ensure complete all round involvement and coordination.

5. Motivate service staff to provide excellent customer service and maintaining high productivity towards goal of high employee retention.

6. Maximise reservations and optimize restaurant’s seating plan by working with the Guest Relations Manager.

7. Ensure all activities within the restaurant are in compliance to hygiene, sanitation and safety regulations.

8. Establish relationships with suppliers and constantly research on new suppliers to ensure competitive sourcing.

9. Conduct training to consistently work towards knowledge-driven customer service and helping employees reach their full potential.

10. Involvement in the sourcing and planning of vendor contracts.

The Company

Our fast growing client is seeking for a dynamic APAC Tax Manager with a focus on compliance/ direct tax to play a key role in providing dedicated local tax expertise to support our business operations and collaborate with their global corporate tax team. If you thrive on challenges, value opportunities for professional growth, and excel in a collaborative team environment, we love to hear from you!

The Role

The skilled tax professional to provide comprehensive local income tax will support their team in spanning acquisitions, construction, operations, corporate finance, leasing, and accounting. This role involves coordinating with local tax advisors to manage tax compliance, including gathering required information, reviewing tax returns, and ensuring timely, accurate filings and payments. You will liaise with local tax authorities on notices, elections, and assessments while collaborating with internal and external teams to maintain tax and legal structures, ensuring alignment of legal documents and financial records. Additionally, you will lead value-added initiatives such as cost segregation studies to optimize cash flow and reduce tax leakage. You will also provide insights on local tax matters, assist in calculating and budgeting tax liabilities, and prepare US GAAP quarterly tax provisions to ensure appropriate reserves for US reporting. This role includes monitoring US REIT compliance, supporting due diligence, and documenting the company’s tax positions, including transfer pricing policies and internal control processes, for Asia-Pacific operations. This is a unique opportunity to engage with complex, multifaceted tax issues in a dynamic and expanding organization.

Your Profile

The ideal candidate will hold a bachelor’s degree in accounting, with professional certification being a plus. They should bring a minimum of 7 years of combined public and corporate tax experience, preferably including Big 4 exposure and familiarity with US GAAP tax accounting principles. Experience in a multinational corporation is highly desirable. The client is looking for a perceptive, self-motivated professional who thrives under pressure, with strong analytical and problem-solving skills and exceptional attention to detail. The candidate should possess excellent organizational abilities, capable of multitasking and meeting tight deadlines, and demonstrate proficiency in computer applications such as Excel, Windows, Word, and Outlook.

Apply Today

Please send your resume, in WORD format only and quote reference number SN10621934, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | Suriani Norahim | EA Registration No: R1109288

Job Purpose:

The HR Manager will lead and manage the human resources function, overseeing operations across multiple business units and ensuring alignment with overall strategic objectives. Working closely with our team in Indonesia and other regional offices, the role will focus on developing and implementing HR strategies that support the group’s business goals.

Key Responsibilities:

1. Talent Acquisition and Management:

• Oversee recruitment, selection, and onboarding processes to attract and retain top talent across all levels.

• Manage talent development initiatives, including training, career progression, and succession planning.

2. Compensation and Benefits:

• Design competitive compensation and benefits packages, aligned with industry standards and group policies, in collaboration with finance.

• Manage payroll functions and oversee compliance with relevant employment laws in each region.

3. Performance Management:

• Implement and oversee performance appraisal systems and support management in setting clear KPIs and development goals.

• Provide guidance on performance improvement plans to ensure consistency in approach across business units.

4. Compliance and Policy Management:

• Ensure compliance with all HR-related legal requirements across Singapore, Indonesia, and other operational regions.

• Develop, implement, and monitor HR policies and procedures to maintain consistency and fairness.

5. Employee Relations and Culture Development:

• Foster a positive work culture and ensure alignment with the group’s values and mission.

• Act as the primary contact for employee relations issues, providing guidance and support to managers and staff.

6. HR Metrics and Reporting:

• Track and analyze HR metrics, preparing reports for senior management to assess the impact of HR initiatives.

• Use data-driven insights to recommend HR improvements and drive organizational performance.

7. Strategic HR Planning:

• Develop and implement HR strategies, policies, and programs that align with the group’s growth and long-term objectives.

• Partner with senior management to forecast HR needs based on business plans and ensure consistent HR practices across all units.

8. Collaboration with Indonesia HR Team:

• Coordinate with the Indonesia HR team to streamline processes and leverage regional expertise.

• Ensure consistent application of group-wide HR policies while respecting local practices.

Qualifications and Requirements:

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field; advanced degree or HR certification is a plus.

• Experience: Minimum of 5 years of HR experience, with at least 2 years in a HR role overseeing multiple business units.

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

As a Tax Manager you will be responsible for both Singapore and International tax matters. You will be working closely with our in-house global tax team and act as a liaison with external tax advisor.

Key Role and Responsibility:

• Global Minimum Tax Governance: Ensure compliance with international tax regulations and standards.
• Transfer Pricing Compliance Management & Advisory: Coordinate and/or prepare transfer pricing documentation in collaboration with local advisers. Manage risk assessments and prepare defense files. Review and ensure the accuracy of intragroup agreements.
• Tax Compliance Management: Oversee the preparation and filing of all tax returns to ensure compliance with local, state, and federal tax laws.
• Tax Project Management: Manage tax-related projects, ensuring timely and accurate completion.
• Tax Audit Management: Handle inquiries and manage tax audits effectively and maintain a close relationship with tax authorities to facilitate smooth audit processes.
• Collaboration with Regional Tax Teams and External Consultants: Work closely with regional tax teams to ensure alignment and consistency in tax practices and liaise with external tax consultants to obtain expert advice and support.
• Tax Controversy Resolution and Prevention: Proactively identify and resolve potential tax controversies. Develop strategies to prevent future tax disputes.
• Contract Review from a Tax Perspective: Review contracts to identify and mitigate potential tax risks.

Mandatory Requirements

• More than 10 years’ experience in the Tax Services
• Bachelor’s Degree in Tax or Accounting
• Ability to lead & work closely with stakeholders from all levels
• Excellent communication skills
• Experience in digital service and/or telecom industry
• Ability to take on challenge and work under pressure
• CA/CPA would be a plus

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

About EON Consulting & Training Pte Ltd:

Established in 1996, EON Consulting & Training Pte Ltd specializes in providing human capital consulting and training services to organizations in Singapore. Our mission is to build human capital capability and capacity through organizational development solutions. We are committed to fostering growth, inspiring excellence, and transforming challenges into opportunities.

Key Duties and Responsibilities

1. Office and operational IT and equipment management

2. Procurement and Office Environment

3. Human resources management

4. Financial management

5. Corporate support

Prerequisites:

- Bachelor's degree in Business Administration, Management, or related field

- Minimum 5 years of experience in an administrative management role

- Proven track record in office management and procurement

- Experience in a B2C office environment a plus

Competencies:

- Strong organisational and multitasking skills

- Excellent communication and interpersonal skills

- Proficiency in MS Office Suite (Word, Excel, PowerPoint)

- Ability to manage multiple projects and deadlines

- Knowledge of office management software and tools

Attitudes:

- Professional: Conduct business at the highest technical and ethical standards

- Service to Others: Always trying to help and be useful to others

- Resilience: Responsive and resourceful in adversity

- Excellence: A life-long learner, always seeking better ways to do things

Join us at EON Consulting & Training Pte Ltd, where we transform challenges into opportunities and inspire excellence. Apply now and be a part of our journey to excellence!

Our client, one of the world's largest container shipping companies, is looking for qualified candidates to join their organisation under the Career Development Program (CDP). The CDP was designed with the goal of recruiting talented individuals as Liner Business Generalists, providing them with opportunities to develop a deep understanding of the business through global job rotations across various departments and offices.

Selected candidates must demonstrate both functional and geographical mobility.

We are looking for candidates to join as Assistant Manager / Manager for Global Sales Management, who will then be further rotated.

Roles and Responsibilities:

• Regularly engage with equity terminals to review their operational and financial performance, aiming to maximize profitability through improved productivity and efficiency.
• Assist in setting and monitoring terminal KPIs, identifying performance gaps, and providing actionable insights.
• Prepare and deliver regular updates on terminal performance, associated projects, and ongoing discussions to key stakeholders.
• Evaluate terminals’ annual budgets, including capital expenditure plans, and facilitate the approval process with Management.
• Analyze existing terminal processes to identify improvement opportunities and implement industry best practices.
• Collaborate across departments to ensure seamless project management and execution.
• Contribute to ad-hoc projects and initiatives as required.

Requirements:

• Bachelor’s degree in a relevant field such as Maritime Studies, Accounting, Finance, Mathematics, or Engineering.
• 2–3 years of experience in container terminal management. Candidates with additional experience may be considered for senior roles.
• Strong business judgment and analytical abilities.
• Proficiency in Microsoft Excel and PowerPoint at an intermediate level.
• Basic understanding of financial statement analysis and financial modeling.
• Open to candidates from other industries; experience in shipping or marine terminal operations is an advantage.
• Basic knowledge of contract structures.

We thank all candidates for your interest in this role, and regret only short-listed candidates will be notified.

Peh Wei Hao Daniel

EA Registration ID: R24125536

EA Licence No.: 24C2528

Our client, one of the world's largest container shipping companies, is looking for qualified candidates to join their organisation under the Career Development Program (CDP). The CDP was designed with the goal of recruiting talented individuals as Liner Business Generalists, providing them with opportunities to develop a deep understanding of the business through global job rotations across various departments and offices.

Selected candidates must demonstrate both functional and geographical mobility.

We are looking for candidates to join as Assistant Manager / Manager for Global Sales Management, who will then be further rotated.

Roles and Responsibilities:

• Serve as the primary point of support and ownership for projects within Global Sales Management (GSM) and collaborate with cross-functional teams to ensure timely delivery of key objectives.
• Assist the GSM Team Lead in developing data-driven insights for the GSM BCO and NVO teams.
• Evaluate and recommend value-added initiatives to align with Trade Management and Strategic Yield Management goals.
• Support the GSM Team Lead in the alignment and execution of strategic and tactical sales initiatives for Global Key Accounts (BCO/NVO segments) to enhance the sales pipeline.
• Streamline and improve processes within the GSM team to drive efficiency.
• Facilitate customer-facing activities for the GSM team to strengthen relationships with Global Key Accounts.
• Participate in ad-hoc projects and assignments as required.

Requirements:

• Bachelor’s degree in a relevant discipline.
• 4 to 5 years of experience in the liner shipping or logistics industry.
• Proven track record in sales and business development.
• Strong team player with the ability to work independently.
• Demonstrated experience in managing multiple work streams and handling project management tasks.
• Background in front-line key account management and customer relationship management.
• Excellent communication and negotiation skills for effective stakeholder engagement.
• Strong leadership abilities and collaborative skills.
• Knowledge of Salesforce and the liner shipping business is a plus.

We thank all candidates for your interest in this role, and regret only short-listed candidates will be notified.

Peh Wei Hao Daniel

EA Registration ID: R24125536

EA Licence No.: 24C2528

Job Duties & Responsibilities:

• Manage and coach the administration team members of Specialized Product Team
• Handle, check or approve the transaction administration: the securities settlement, custodian arrangement
• Handle, check or approve internal control sheets or execution slips related to regular transaction administration; oversee the BAU matters related to execution / ongoing transaction management
• Review transaction documentation on the pre-closing, and monitor its adherence on the post-closing for securitization and structured credit transactions, by working closely with the clients and transaction counterparties (e.g. legal counsel, accounting firm, trustee, custodian, securities clearing house)
• Regular reporting on compliance, account closing, audit or internal control required for the department. Ensure the corresponding procedures are complying with the internal rules and external regulations
• Propose improvement plan to streamline the group’s business procedure, in order to raise its effectiveness and efficiency for business developmen

Requirements:

• Degree in any discipline.
• Minimum 10 years of relevant experience in transaction administration
• Minimum 10 years of experience in securitization business, with the expertise in securities settlement and custodian arrangement,
• Good knowledge to review transaction documentation on the pre-closing and monitor its adherence on the post-closing for securitization transactions.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: City Hall

Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.

Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.

Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.

Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.

Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.

Review and refresh key performance indicators (KPIs) on internal team and external partners.

Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.

Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

Degree/Professional certificate in a related field preferred.

5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.

Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes

Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Company’s profile
Julian Grey's client specialises in electrical engineering services, offering high-quality installation, design, and supply solutions.

Responsibilities:

• Lead and manage the project team, conduct regular project status update meetings with the team.
• Oversee project execution, ensuring compliance with safety, quality, design, procurement, construction, budget, schedule, and PQP standards.
• Assign qualified team members to projects and manage all stakeholders for smooth execution.
• Approve purchase requisitions and invoices promptly, and control project costs to maintain profit margins.
• Achieve project objectives, such as on-time delivery and staying within budget, escalating challenges to the management as needed.

Requirements:

• Minimum 5 years of experience in a managerial role within the construction industry
• Experience with LTA/MRT projects is a plus

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Global Commercial Banking serves businesses of all shapes and sizes, from micro start-ups to small and medium-sized enterprises in a spectrum of industries. We provide key services from trade, financing, and cash management to help businesses buy, sell operate daily. We offer expertise and beyond banking solutions for successful expansion locally and internationally.

Running a business is never easy. That’s where we come in, fulfilling everything beyond banking needs. Fuelled by your empathy for businesses, you’ll stand at the forefront of partnering small and medium-sized companies, supporting them throughout their business lifecycle. With SMEs making up 99% of businesses that provide jobs to 7 out of 10 employees in Singapore, #OpportunityStartsHere on making real impact in developing these vital building blocks of our country’s economy, bringing bold business ambitions of young start-ups to life, being a pillar for business owners to lean on in times of need and a partner to chart their growth today for a stronger tomorrow.

What you’ll do

We are an acquisition team specialising in the offshore market. Our team works closely with internal and external partners to acquire new-to-bank corporate entities that are foreign owned (offshore). The team drives revenue and captures customer wallet share by identifying opportunities to cross-sell other services and products offered by the Bank.

1. Acquire new-to-bank customers to develop new business accounts via channel building and engagement.
2. Conduct proper Customer Due Diligence (CDD) and Know-Your-Customer (KYC) prior to onboarding
3. Ensure compliance of mandatory banking policies and procedures
4. Introducing the Bank’s suite of Banking products and services.
5. Identify cross-selling and up-selling opportunities beyond account opening for cross referral to capture additional revenue
6. Proactively engage existing portfolio of channel partners to increase customer referrals
7. Develop and build new referral channels via proactive outbound engagement

About You

1. Degree in any discipline
2. Possess strong communication and interpersonal skills
3. Self-motivated and driven with a focus on customer service
4. Ability to engage and build rapport with external stakeholders
5. Organized and meticulous
6. Able to manage mandarin speaking clients and China counterparts

At OCBC, we do not just merely provide a working space. We create a culture that allows you to flourish. Across the Bank, our leaders encourage fresh ideas, reward continuous learning and most importantly, we care for not just you but also your family. We recognise the passion, creativity, intellect, potential and uniqueness that each individual brings. #OpportunityStartsHere

• Location: Woodlands
• Basic + Commission + Transport allowances
• Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

Account Management

• Accountable for the Key Account sales performance in line with agreed and annual sales budget and performance.
• Accountable for developing and maintaining effective working relationship with account at HQ Level.
• Liaise with Key Account’s buyers for updates, promotional activation, and periodic reviews.
• Plan, execute, evaluate promotion with objective of optimising cost, sales, and volume effectiveness.
• Manage the promotion spend within the budgeted funds.
• Prepare, plan, monitor and manage promotion calendar activities and trade expenses in line with business, brand strategy.
• Coordinate with internal stakeholders (Production, Logistics, Purchasing team etc) to resolve supply chain, customer service and marketing issues etc related to retailer’s activities.

Sales Operation Management

• Manage and guide the Sales Executive in managing the Sales Team operational effectiveness.
• Ensure that Sales Executive provide updates on promotions activation and display guides in the stores with sales team through monthly internal Sales meeting together.
• Conduct monthly meeting with sales team to provide updates on forward promotional activities and related matters.
• Product/Promotion Submission.
• Responsible for product promotion proposal submission, negotiation, and execution.

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities:

• Develop comprehensive annual business plans, budgets, and work plans for regional restaurants, aligned with overarching business goals.
• Break down annual targets into monthly plans for effective monitoring and execution.
• Track and analyze the performance against budgeted targets for each restaurant in the region.
• Compile insights and lessons learned to inform the next budget cycle and improve financial forecasting.
• Monitor the utilization of budgets to ensure regional goals are met.
• Oversee staffing levels and ensure timely adjustments based on operational needs and talent development plans.
• Implement regional talent development plans, assessing personnel needs, current staffing, and reserve talent.
• Adjust staffing and rectify personnel issues as needed to ensure optimal performance across all locations.
• Gather and analyze market trends, customer feedback, and competitor activities within the regional business district.
• Ensure that marketing strategies and store operations are both relevant and effective based on these insights.
• Use monthly profit management reports to control standard food costs, labor costs, utility expenses, and repair/maintenance costs.
• Identify opportunities to enhance profitability across the region.
• Conduct regular performance appraisals for regional stores to continuously enhance employee capabilities and operational efficiency.
• Lead the promotion and sales efforts, particularly focusing on market-specific sales initiatives such as stored-value card promotions.

Requirements:

• Minimum Degree in Business Management or equivalent
• Minimum of 5 years of experience in a regional operations management role, with a strong background in the chain restaurant or hospitality industry.
• Demonstrated integrity, and a meticulous approach to work.
• Excellent verbal and written communication skills, with the ability to convey ideas clearly and effectively. Strong interpersonal skills to foster teamwork and collaboration across various departments.
• Proven ability to work collaboratively in team environments with strong leadership qualities, driving both individual and team performance.
• Strong conceptual understanding of data analysis, with proficiency in using various restaurant management systems and tools to drive performance improvements and strategic decision-making.
• Ability to quickly adapt to new challenges and environments, with a continuous learning mindset to stay updated with industry trends and operational best practices.
• Must be able to read and write in Mandarin (need to communicate mandarin speaking couterparts and clients)

Job ID: QWRRR6X9

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Markets and Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high calibre professional to join our team as a Senior Product Manager, GDTA.

Principal Responsibilities

• Drive the development and maintenance of a strategy and associated roadmap for ASEAN Transfer Agency and develop this cohesively with relevant stakeholders
• Assist in shaping broader segment strategy for various client segments and work on initiatives linked to the strategy
• A good understanding of the funds industry in Singapore and other ASEAN markets
• Assist in segment management initiatives, working with colleagues in Europe and Asia
• Prepare product pricing strategies and maintain product rate cards
• In conjunction with IT, align the Transfer Agency product architecture and design to the IT architectural blueprint
• Design and maintain global service definition documentation and relevant elements of sales collateral
• Establish and maintain relationships with relevant industry bodies, regulators e.g. CPF Board, consultants, competitor organisations, software vendors and appropriate other third parties. Use input to contribute to product development and product management processes
• Provide thought leadership both internally and externally through promotion of best practices, interaction with trade publications, speaking on public trade forums, client user groups etc
• Maintain an awareness of the ASEAN markets and competitor developments and position and differentiate the Transfer Agency offering relative to the competition
• Work closely with the Sales and Business Development team on various client pitches, RFPs, due diligence meetings and other discussions/negotiations
• Produce and update marketing and sales collateral on an ongoing basis
• Active involvement in industry award submissions, surveys, pitches and other market-related initiatives
• Engage with top clients on product proposition / requirements and take feedback as input into product development
• Provide support for client onboarding, where required, from a product perspective (e.g. operating model design, solutions to bespoke requirements etc

Qualifications

• Minimum 8 years’ operational experience in the financial services industry working directly on Transfer Agency services
• Demonstrates an in-depth knowledge of the securities market and the associated market infrastructure
• Demonstrates a thorough understanding of the ASEAN funds industry and in particular Transfer Agency
• Demonstrates a solid grasp of the technology and systems supporting the product with direct knowledge of core GDTA platforms.
• Strategic mind-set, with strong conceptual, creative and analytical content
• Energetic, results focused, change agent, with a strong work ethic
• Strong organisation, multi-tasking and time management skills
• Personal qualities of stability, maturity and leadership; team player and people motivator
• First class interpersonal, collaborative, relationship building and influencing skills
• Excellent communicator, both verbally and in writing, with strong presentation skills

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

We’re looking for a highly motivated controller. Our ideal candidate is confident in his/her technical skills, has a great attitude, thrives in a fast-paced environment and wants to join a dynamic team centered around innovation. The successful candidate will have full ownership of the financial numbers and processes of business in Singapore, the role is based in Singapore and reports to the Director, Finance (Singapore).

What you’ll find at our table:

• Oversee the full set of accounts and take responsibility for month-end closing, closely partnering with the GL shared service team to ensure accurate and timely reporting
• Business partnering with local business stakeholders and FP&A counterparts to solve accounting issues effectively, review our financial numbers (PnL, balance sheet and cash flow) thoroughly and highlight any significant variances/potential risk areas to the management
• Focus on continuous process improvement, drive for the adoption of best practices and operational excellence for Singapore across different teams that will have significant financial impacts
• Ensure proper documentation on the processes to strengthen internal controls
• Assist with any new systems or process implementations
• Perform internal audits and manage quarterly and year-end external audits and liaise closely with external advisors to ensure that our regulatory reporting is completed on time
• Ensure processes are compliant with group accounting policies, internal controls, tax and other statutory requirements. Identify new internal accounting controls that we should implement to mitigate the risk of non compliance
• Ensure compliance with group accounting policies, audit, tax, and other statutory requirements
• Understand the company’s financial goals and offer data-driven, well informed recommendations to the Director, Finance
• Stay up to date with new accounting regulations and IFRS and update the team/ revise internal processes as necessary

Responsibilities

1. Perform document checks on instructions (e.g., Board Resolutions, Structured Forms) for change of account signatories.
2. Conduct Identification & Verification (ID&V) where EWSS (Enterprise-Wide Surveillance System) screening is performed for new directors and/or new-to-bank signatories.
3. Create customer profile records for new signers in core banking systems.
4. Compare and identify required changes for account signatories.
5. Ensure account signatory details and account operating requirements are properly maintained and updated.
6. Carry out all tasks assigned in accordance with operating and compliance procedures.
7. Participate in departmental initiatives, including process improvements and system enhancements, by working across business and technology lines to define, analyze, and lead improvements to business processes and procedures in line with best practices and regulatory/legal compliance.
8. Ensure all requests are processed within the agreed service-level agreement (SLA).
9. Coordinate and promptly follow up on discrepancy items with relevant parties, escalating exceptions to supervisors as necessary.
10. Understand the bank's policies on AML/CFT, information protection, risk and security control, and regulatory compliance, and report problems or exceptions to supervisors immediately.
11. Respond to email and phone inquiries from Business Units (BUs) and other teams.
12. Handle internal customer complaints tactfully and ensure responsive problem-solving for inquiries from branches and other units/parties.
13. Manage relationships with Regional Operations, Product Teams, and Risk & Control stakeholders.
14. Take on any ad-hoc duties as assigned.

Requirements

1. Education: Bachelor’s Degree in any field.
2. Experience: Relevant experience in operational controls and pre-check capabilities within a Corporate Banking setting.
3. Technical Skills: Proficient in MS Office Applications.
4. Mindset: Strong control and process management mindset with attention to detail and the ability to conduct deep-dive investigations.
5. Judgment: Ability to exercise sound judgment on transaction monitoring and escalate red flags as needed.
6. Domain Knowledge: Strong knowledge and work experience in corporate banking and associated process life cycles.
7. Attitude: Passionate about driving change with a can-do attitude when faced with challenges.
8. Flexibility: Ability to multitask and handle diverse roles in a fast-paced environment.
9. Time Management: Effectively manage time and prioritize tasks and responsibilities.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

What you’ll do

The Financial Reporting team strives to be Marketing's centre of excellence for efficient and effective Record to Report (RTR) processes while driving optimization on processes & implementing robust controls to capture accurate business and financial information in accordance and within the framework of accounting policies across all commodities in Marketing entities.

Reporting to the Team Lead – Financial Reporting, the Analyst supports the Accountant in performing the month-end closing and financial reporting activities for the Platinum businesses and works closely with other stakeholders to support the timely delivery of quality data within agreed timelines.

From time to time, the Analyst may be involved in ad hoc finance projects and business initiative and represent Finance Reporting team in providing input to enable the capturing of accurate business and financial information for the RTR processes and will also work closely with Information Management Department to deploy technology to automate finance activities.

Lastly, the Analyst plays an integral role in supporting a continuous improvement culture within Finance.

KEY TASKS

Drive efficient and effective Financial Reporting

· The Analyst helps to drive the engine room of the Finance Reporting team, making sure that transactions are appropriately accounted for, perform month end tasks and reconciliations, and duly reported. All this will need to be done within the framework of our financial controls and accounting policies, and the role works closely with Risk, Group Shared Services and the wider Finance teams to formulate, implement and operate robust controls and ensure documentation of key processes within Financial Reporting.

Deliver on-demand information

· The role plays a key role in making information available on-demand to support commercial decisions and new business initiatives. It works closely with the Finance Business Partners and other stakeholders around the group to determine data requirements and is responsible for managing the systems and processes to capture and deliver them as efficiently and accurately as possible.

· Supports coordination and collection of performance information from all relevant sources and delivering Monthly Financial Statements and other regular information as required by the Marketing Business, Production Business Units or Group Finance.

· Manages information through relevant systems, ensuring that data interfaces lead to traceable, reconcilable and well-supported financial information.

· Works with the Business Partnering and Corporate teams to design and implement the technical accounting logic to align data streams with business activities from performance and financial reporting perspectives.

Technology transformation

· Working closely with Information Management (IM), the role looks to implement technologies that improve control, increase information available for the business and automate transactional activity as much as possible, freeing up the team to add value elsewhere. It needs to think differently about the work Finance does and how it gets done, including the elimination of manual journals and recons as a cost to quality.

· As we implement new systems, the role needs to establish appropriate processes for defining user needs and managing UAT for the Finance department, ensuring that accounting logic and financial controls are appropriately captured.

Continuous improvement

· Create ways to measure and manage how well we perform as a team. Amongst the team, this role creates a culture that actively looks to improve workflows and processes, minimizing control weaknesses while increasing speed and accuracy.

· Optimise links between SAP, Aspect, HFM, Blackline and other systems to ensure information is available as and when required.

· Design and improve processes around the systems to streamline efforts required to input and extract data.

· Drive standardisation and automation of processes via continual improvements.

Learning & development

· Proactively engage on learning and process improvement initiatives.

Qualifications

What we’re looking for

· Undergraduate degree in Accountancy or business-related subject.

· Excellent Microsoft Word, Excel, and PowerPoint skills

· Familiar with financial accounting systems such as SAP/Blackline/Hyperion will be a plus

· Hands on experience in performing financial reporting and month end closing activities in an MNC setting

· Prior knowledge working in commodity industry will be a plus

· Familiar with using trading systems (Aspect) will be highly regarded

· Good interpersonal skills and strong team player

· Possess strong financial and analytical skills and attention to detail

· Ability to deal with some ambiguity in an ever-changing, fast-paced environment and willingness to challenge status quo and explore new ways of working

· Experience with process improvement methodologies such as Lean Six Sigma would be advantageous.

· Familiar with collaborative and innovative ways of working such as Agile would be advantageous.

• Singapore Based (Harbourfront)
• 5 days Mon to Fri 830am – 530pm
• Starting Salary: $3000 - $4,000
• Diploma/Degree in relevant field; Have experience in SAP R3 or S4 Hana.
• Career Progression Opportunities

The Customer Service Executive is part of the customer service team running the order-to-cash flow, with key focus on ensuring internal and external customers are taken care of in a timely manner. Other working partners include other functions within the office, 3PL warehouse and so on.

Job Description:

• Hands-on processing and ownership of full order-to-cash function for varied customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Ensure timely booking of customer orders (issuance of PI/contracts) in line with SLA to customer.
• Managing letters of credit (LCs) and ensuring compliance when negotiating through bank.
• Communicate updates to customers in any event of adjustments to supplies/shipment schedules. Have good understanding for First Expire First Out (FEFO) rule on inventory utilization, as well as shelf-life & expiry dates of materials
• Review allocation plans with countries where needed and issue pick lists to our 3rd party warehouse
• Responsible for clean shipping documents for drop shipments from our production plants.
• Meticulous preparation of final set of shipping documents in line with customer and/or LC
• requirements, for submission to bank.
• Ensure all necessary documents are available (invoices, CN/DN, freight bills, etc.) and submitted to finance at month end.
• Communicate order status to country sales teams on periodic basis.
• Ad hoc tasks/duties that may be assigned as and when necessary.

Job Requirement:

• Diploma/Degree in relevant field
• Experience in managing OTC for customers around the region
• Possess strong working knowledge and negotiation of Letters of Credit via banks.
• Understands a variety of other payment terms such as open account, D/P (Documents against Payment), D/A (Documents against Acceptance), T/T (Telegraphic Transfer).
• Have experience in SAP R3 or S4 Hana.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

The APAC Education Specialist will play a pivotal role in supporting and managing educational initiatives across the Asia-Pacific region. This role requires a highly organized, detail-oriented individual with strong event management skills and the ability to coordinate complex logistics. The ideal candidate is also an effective communicator, fluent in both spoken and written Mandarin, to collaborate closely with stakeholders, especially as the primary host is based in China.

• Orchestrate Educational Events: Plan and execute webinars, conferences, and training sessions, managing every detail—from participant registration to logistics like travel and accommodation for international speakers.
• Run Virtual Events Like a Pro: Handle technical setups, live support, and participant coordination to ensure seamless webinars and online experiences.
• Simplify Research: Analyze and summarize scientific papers into clear, actionable insights for bi-monthly reports.
• Collaborate Region-Wide: Work closely with stakeholders across APAC, aligning content with regional needs while coordinating with a key host based in China.
• Drive Improvement: Gather feedback to evaluate the success of programs and refine future initiatives.

What We’re Looking For:

• Excellent spoken and written communication skills, with the ability to converse in both English and Mandarin (Mandarin fluency is required for collaboration with China-based stakeholders).
• Experience in event management, including virtual and in-person logistics.
• The ability to interpret scientific research and make it accessible to diverse audiences.
• Ability to review and interpret scientific research, particularly clinical studies, and summarize key insights.
• Strong interpersonal skills to coordinate effectively with stakeholders across different regions.

Location : Bugis 5 days

Salary : $S4,000.00 – S$5,500.00

· Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

· Interested applicants please send your resume to [email protected]

· We regret that only short-listed candidates will be notified.

· PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

· By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Salary: $2500 per month + $300 transport allowance

Main office: Near One North

Work hours: Monday-Friday 9am-530pm, Saturday 9am-130pm

Job scope:

The dispatch driver will be required to ensure medical samples and reports are handled and transported safely, accurately and promptly from diagnostics lab to GP Clinics and vice versa.

Ensure medical samples and reports are handled and transported safely, accurately, and promptly to diagnostic lab and GP clinics. This role requires attention to detail, organizational skills, knowledge of medical terminology and procedures, and adherence to strict protocols to maintain sample integrity and patient confidentiality.

• Organizing logistics of sample collection and transportation.
• Managing paperwork, including labelling, tracking forms and ensuring all samples are documented and accounted for.
• Adhering to PDPA policy, ensure no breach of patient confidentiality.
• Ensure that medical samples and reports are delivered timely.
• Perform simple verification checks on the recipient before handing over item(s)
• Any other ad-hoc duties assigned.

Requirements:

• Valid motorcycle license (Class 2A/2B) with good driving records
• Must have own bike
• N/O Level certificate
• Good verbal and written communication skills
• Familiar with Singapore roads
• Able to work independently

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan