Location: East

Salary up to $5,500

We are seeking a proactive and service-driven individual to execute IT initiatives and ensure operational excellence within the IT systems. The selected candidate will be responsible for conducting requirements analysis, performing technical assessments, managing projects, deploying solutions, and overseeing the operation and management of IT solutions and IT Managed Services.

Key Responsibilities:

• Collaborate with internal and external stakeholders to collect user requirements and deliver appropriate solutions.
• Partner with internal technical teams and vendors to develop comprehensive technical solutions and define key performance indicators for success.
• Manage project and change processes to ensure solutions meet technical, functional, performance, and business objectives.
• Oversee 24/7 operations, maintenance, compliance, and renewal of IT systems to support daily operations, with a preference for candidates familiar with industry best practices.
• Review, optimize, and continuously improve business and IT processes.

Requirements:

• A Bachelor's degree in Information Systems/Technology, Computer Science, Systems Engineering, or a related field.
• IT Service Management (ITSM) and IT Project Management certifications are preferred.
• Knowledge of Networking, System Administration, and Cybersecurity is an advantage.
• At least two years of relevant experience in technical domains and the industry.
• Strong analytical skills and experience in project management.
• Excellent verbal, written, and presentation communication skills to effectively convey and demonstrate solutions to stakeholders.
• Strong team player with a high level of responsibility and problem-solving ability. Self-motivated and proactive in approach.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Your Career

You will work within the  JAPAC GTM Shared Services Business Office team.  In this role, you will help develop, refine, manage and execute GTM initiatives.  You will collaborate with teams across APJ, from individual contributors to senior leaders, and will play an important role in our ongoing growth.

In addition to leading and supporting initiatives, you will help problem-solve - proposing solutions that help us stay the course.

Your Impact

• Structure and break down complex business problems, develop a hypothesis, drive analysis and deliver recommendations

• Performance Analysis: Monitor, analyse, and report on the effectiveness of GTM initiatives using data-driven insights to optimise future strategies

• Work collaboratively across a cross-functional set of stakeholders to gather the right information, pressure test your hypothesis, co-create deliverables, accelerate execution and unlock value

• Project Management: Work closely with the GTM Strategy and wider Business Office team to ensure our initiatives are executed at scale

• Problem solve: Turn challenges into opportunities through problem solving

• Develop and present high-quality recommendation and deliverables (GSlide, GSheet, PPT, Word, etc.) for executive level consumption

• Drive change across the organisation and be willing to wear multiple hats (initiative development, project management and execution) to do it what it takes to “move the needle”

• Stay up-to-date with market trends, customer feedback, and competitor strategies to adjust growth initiatives and stay ahead in the market.

Job Summary

As the Senior Manager – IT Project Delivery – Contract Logistics – APAC, you will take charge of delivering high-impact IT projects from start to finish across the region. Working alongside the IT Solutions Manager, you will drive forward commercial logistics projects, managing project timelines, risk factors, and stakeholder engagement. In this influential, regional role, you’ll utilize your expertise in Contract Logistics, WMS, and TMS systems to deliver customer-centric solutions that push boundaries and elevate our service offerings.

Key Accountabilities

• Define clear project scope, deliverables, and milestones, ensuring all timelines are met and quality standards upheld.
• Create, manage, and track project budgets, ensuring alignment between forecast and actual expenses.
• Implement and monitor quality metrics to ensure optimal project delivery.
• Communicate and coordinate all change impacts with stakeholders, securing approvals and aligning on resources.
• Present IT solutions effectively to internal and external stakeholders, ensuring transparency and alignment.
• Conduct workshops to gather requirements and develop actionable implementation roadmaps.
• Maintain open communication with internal teams and external customers, ensuring expectations are clear and progress is tracked.
• Build productive relationships with IT Heads and senior stakeholders across the region, ensuring cohesive project delivery.

Qualifications, Experience, and Skills

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Project Management Certification (PMP or equivalent).
• 8+ years in IT project management within supply chain/logistics, with a strong focus on solution design and customer-facing roles.
• Proficiency in WMS, TMS, and EDI standards, along with experience in application development, integration, and various contract logistics models.
• Proven experience in large, global organizations and cross-functional environments.
• Exceptional English proficiency, with additional language skills in Asia preferred; adept at translating technical details for non-technical stakeholders.
• Skilled in assessing and mitigating technical and business risks, with a strong analytical approach to complex challenges.
• Strong negotiation skills to address and resolve conflicts, ensuring successful project outcomes.
• Familiarity with IT frameworks such as ITIL or Agile.
• Willingness to travel across the APAC region as needed.

Note: The job title is being used for talent attraction and job advertisement purposes.

Equal Employment Opportunity (EEO)

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 114,000 employees from 162 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs almost 10,000 people, and has ports and terminals in 18 locations.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Position: Assistant Contract Manager [M&E Industry]

Basic: $4,000 - $5,800
Working Hours: 5 Days Mon-Fri (830am to 530pm)
Location: Jalan Kilang Timor, Redhill (Office)

Requirements:

• Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.
• Minimum 5 years of related working experience in industrial projects.
• Good working knowledge in Mechanical and Electrical.
• Good knowledge of Singapore health and safety rules and regulations.
• Good knowledge of materials and works for site usage
• Good knowledge on local pricings

Job Responsibilities

• As part of Tender/Contracts Team responsible in Pre/Post-Contracts administration
• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• To assist in contract administration, prepare progress claim(s) and liaise with the Client’s representative.
• Review and preparing of response for claims and variation costs;
• To compile subcontractor quotations and submit for review and approval;
• To review and verify the Subcontractor’s / Supplier’s claims and prepare payment certificates and to obtain approval from various approving parties;
• Preparation of final accounts and variation submissions;
• Any other contracts management related job

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Salary: $3,500 – $4,000

Working Days: Monday - Friday, 9am – 6:30pm

Location: Bugis/Bras Basah

Contract Period: 1 year (likely Feb 2025 onwards)

Job Responsibilities:

1. Programme Coordination: Coordinate events and engagements that facilitate meaningful interactions and dialogue between volunteers and senior participants.

2. Partnership Management: Cultivate and maintain strong relationships with community partners, local organisations, schools, and other stakeholders, recognising them as key collaborators in the development and execution of the FM’s community programmes.

3. Operations Management: Work with appointed Event Management Company to manage the complex scheduling requirements for the programme – ensuring the successful assignment of suitable volunteers to event timeslots. To also manage all logistical matters to ensure programme effectiveness.

4. Evaluation and Reporting: Monitor the effectiveness of the programme, gather feedback from stakeholders, and prepare reports to assess the impact and success of the initiative. When required, to be on-site at the programme venue to evaluate performance of facilitators and volunteers, and implement suitable interventions should programme quality fall short.

5. Budget Management: Monitor and track budget utilisation of assigned programmes and prepare reports for proper accountability of funds and resources.

Job Requirements:

• A recognised diploma or degree in a relevant field.

• Preferably possess at least 1 year of experience in community programming, event management, or cultural outreach, preferably in a museum, garden or exhibition setting, with a demonstrated focus on interactions that cater to a diverse range of audience profile

• An interest in local history, particularly that of the pre- and post- Independence decades and/or experience with culture/heritage/arts sector-related work is preferred, though not mandatory

• Good command of the English language (written and verbal) – candidates who are proficient in a Mother Tongue language will be considered favourably

• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse community groups and key stakeholders.

• Proficiency in project management and the ability to work effectively in a team environment.

• Some weekend and after-work hours engagements might be required – candidates should be prepared to exercise some flexibility in his/her work schedule

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://sg.go.persolkelly.com/job/details/10370

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

Company’s profile
Julian Grey's client specialises in electrical engineering services, offering high-quality installation, design, and supply solutions.

Responsibilities:

• Lead and manage the project team, conduct regular project status update meetings with the team.
• Oversee project execution, ensuring compliance with safety, quality, design, procurement, construction, budget, schedule, and PQP standards.
• Assign qualified team members to projects and manage all stakeholders for smooth execution.
• Approve purchase requisitions and invoices promptly, and control project costs to maintain profit margins.
• Achieve project objectives, such as on-time delivery and staying within budget, escalating challenges to the management as needed.

Requirements:

• Minimum 5 years of experience in a managerial role within the construction industry
• Experience with LTA/MRT projects is a plus

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Global Commercial Banking serves businesses of all shapes and sizes, from micro start-ups to small and medium-sized enterprises in a spectrum of industries. We provide key services from trade, financing, and cash management to help businesses buy, sell operate daily. We offer expertise and beyond banking solutions for successful expansion locally and internationally.

Running a business is never easy. That’s where we come in, fulfilling everything beyond banking needs. Fuelled by your empathy for businesses, you’ll stand at the forefront of partnering small and medium-sized companies, supporting them throughout their business lifecycle. With SMEs making up 99% of businesses that provide jobs to 7 out of 10 employees in Singapore, #OpportunityStartsHere on making real impact in developing these vital building blocks of our country’s economy, bringing bold business ambitions of young start-ups to life, being a pillar for business owners to lean on in times of need and a partner to chart their growth today for a stronger tomorrow.

What you’ll do

We are an acquisition team specialising in the offshore market. Our team works closely with internal and external partners to acquire new-to-bank corporate entities that are foreign owned (offshore). The team drives revenue and captures customer wallet share by identifying opportunities to cross-sell other services and products offered by the Bank.

1. Acquire new-to-bank customers to develop new business accounts via channel building and engagement.
2. Conduct proper Customer Due Diligence (CDD) and Know-Your-Customer (KYC) prior to onboarding
3. Ensure compliance of mandatory banking policies and procedures
4. Introducing the Bank’s suite of Banking products and services.
5. Identify cross-selling and up-selling opportunities beyond account opening for cross referral to capture additional revenue
6. Proactively engage existing portfolio of channel partners to increase customer referrals
7. Develop and build new referral channels via proactive outbound engagement

About You

1. Degree in any discipline
2. Possess strong communication and interpersonal skills
3. Self-motivated and driven with a focus on customer service
4. Ability to engage and build rapport with external stakeholders
5. Organized and meticulous
6. Able to manage mandarin speaking clients and China counterparts

At OCBC, we do not just merely provide a working space. We create a culture that allows you to flourish. Across the Bank, our leaders encourage fresh ideas, reward continuous learning and most importantly, we care for not just you but also your family. We recognise the passion, creativity, intellect, potential and uniqueness that each individual brings. #OpportunityStartsHere

• Location: Woodlands
• Basic + Commission + Transport allowances
• Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

Account Management

• Accountable for the Key Account sales performance in line with agreed and annual sales budget and performance.
• Accountable for developing and maintaining effective working relationship with account at HQ Level.
• Liaise with Key Account’s buyers for updates, promotional activation, and periodic reviews.
• Plan, execute, evaluate promotion with objective of optimising cost, sales, and volume effectiveness.
• Manage the promotion spend within the budgeted funds.
• Prepare, plan, monitor and manage promotion calendar activities and trade expenses in line with business, brand strategy.
• Coordinate with internal stakeholders (Production, Logistics, Purchasing team etc) to resolve supply chain, customer service and marketing issues etc related to retailer’s activities.

Sales Operation Management

• Manage and guide the Sales Executive in managing the Sales Team operational effectiveness.
• Ensure that Sales Executive provide updates on promotions activation and display guides in the stores with sales team through monthly internal Sales meeting together.
• Conduct monthly meeting with sales team to provide updates on forward promotional activities and related matters.
• Product/Promotion Submission.
• Responsible for product promotion proposal submission, negotiation, and execution.

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities:

• Develop comprehensive annual business plans, budgets, and work plans for regional restaurants, aligned with overarching business goals.
• Break down annual targets into monthly plans for effective monitoring and execution.
• Track and analyze the performance against budgeted targets for each restaurant in the region.
• Compile insights and lessons learned to inform the next budget cycle and improve financial forecasting.
• Monitor the utilization of budgets to ensure regional goals are met.
• Oversee staffing levels and ensure timely adjustments based on operational needs and talent development plans.
• Implement regional talent development plans, assessing personnel needs, current staffing, and reserve talent.
• Adjust staffing and rectify personnel issues as needed to ensure optimal performance across all locations.
• Gather and analyze market trends, customer feedback, and competitor activities within the regional business district.
• Ensure that marketing strategies and store operations are both relevant and effective based on these insights.
• Use monthly profit management reports to control standard food costs, labor costs, utility expenses, and repair/maintenance costs.
• Identify opportunities to enhance profitability across the region.
• Conduct regular performance appraisals for regional stores to continuously enhance employee capabilities and operational efficiency.
• Lead the promotion and sales efforts, particularly focusing on market-specific sales initiatives such as stored-value card promotions.

Requirements:

• Minimum Degree in Business Management or equivalent
• Minimum of 5 years of experience in a regional operations management role, with a strong background in the chain restaurant or hospitality industry.
• Demonstrated integrity, and a meticulous approach to work.
• Excellent verbal and written communication skills, with the ability to convey ideas clearly and effectively. Strong interpersonal skills to foster teamwork and collaboration across various departments.
• Proven ability to work collaboratively in team environments with strong leadership qualities, driving both individual and team performance.
• Strong conceptual understanding of data analysis, with proficiency in using various restaurant management systems and tools to drive performance improvements and strategic decision-making.
• Ability to quickly adapt to new challenges and environments, with a continuous learning mindset to stay updated with industry trends and operational best practices.
• Must be able to read and write in Mandarin (need to communicate mandarin speaking couterparts and clients)

Job ID: QWRRR6X9

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Markets and Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high calibre professional to join our team as a Senior Product Manager, GDTA.

Principal Responsibilities

• Drive the development and maintenance of a strategy and associated roadmap for ASEAN Transfer Agency and develop this cohesively with relevant stakeholders
• Assist in shaping broader segment strategy for various client segments and work on initiatives linked to the strategy
• A good understanding of the funds industry in Singapore and other ASEAN markets
• Assist in segment management initiatives, working with colleagues in Europe and Asia
• Prepare product pricing strategies and maintain product rate cards
• In conjunction with IT, align the Transfer Agency product architecture and design to the IT architectural blueprint
• Design and maintain global service definition documentation and relevant elements of sales collateral
• Establish and maintain relationships with relevant industry bodies, regulators e.g. CPF Board, consultants, competitor organisations, software vendors and appropriate other third parties. Use input to contribute to product development and product management processes
• Provide thought leadership both internally and externally through promotion of best practices, interaction with trade publications, speaking on public trade forums, client user groups etc
• Maintain an awareness of the ASEAN markets and competitor developments and position and differentiate the Transfer Agency offering relative to the competition
• Work closely with the Sales and Business Development team on various client pitches, RFPs, due diligence meetings and other discussions/negotiations
• Produce and update marketing and sales collateral on an ongoing basis
• Active involvement in industry award submissions, surveys, pitches and other market-related initiatives
• Engage with top clients on product proposition / requirements and take feedback as input into product development
• Provide support for client onboarding, where required, from a product perspective (e.g. operating model design, solutions to bespoke requirements etc

Qualifications

• Minimum 8 years’ operational experience in the financial services industry working directly on Transfer Agency services
• Demonstrates an in-depth knowledge of the securities market and the associated market infrastructure
• Demonstrates a thorough understanding of the ASEAN funds industry and in particular Transfer Agency
• Demonstrates a solid grasp of the technology and systems supporting the product with direct knowledge of core GDTA platforms.
• Strategic mind-set, with strong conceptual, creative and analytical content
• Energetic, results focused, change agent, with a strong work ethic
• Strong organisation, multi-tasking and time management skills
• Personal qualities of stability, maturity and leadership; team player and people motivator
• First class interpersonal, collaborative, relationship building and influencing skills
• Excellent communicator, both verbally and in writing, with strong presentation skills

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Tescom is an IT consulting firm providing a range of professional services in functional testing, automation testing, cyber security testing, performance testing, independent IT auditing, usability testing, resource augmentation, IT support and training.

We are looking to hire an IT Audit Manager to join us in an exciting project.

Responsibilities

1. Lead and manage the audit activities of an IT software project, ensuring alignment with organizational goals and industry best practices.

2. Develop comprehensive IT audit plans, checklists and methodologies tailored to software project requirements.

3. Assess IT systems, applications, and processes for compliance with internal policies, regulatory standards, and security protocols.

4. Collaborate with project managers, developers, and stakeholders to identify and mitigate project risks.

5. Produce audit findings reports, and actionable recommendations.

6. Provide leadership and mentorship to audit team members, fostering a culture of excellence and continuous learning.

7. Act as a liaison between the audit team and the client, ensuring a smooth audit process and effective communication.

Qualifications & Experience

1. Bachelor’s degree in Information Technology, Computer Science, Accounting, or a related field.

2. Professional certifications such as Certified Information Systems Auditor (CISA), or equivalent would be advantageous.

3. At least 8+ years of experience in technology projects.

4. At least 5+ years of experience in IT auditing, governance or compliance.

5. At least 2+ years in a leadership role.

6. Strong understanding of IT project management methodologies (e.g., Agile, Waterfall) and software development life cycles.

7. Excellent analytical, problem-solving, and decision-making skills.

8. Exceptional written and verbal communication skills, with the ability to present findings to technical and non-technical audiences.

9. Demonstrated ability to work collaboratively in cross-functional teams and foster stakeholder relationships.

KEY ACCOUNTABILITIES

• Oversees and plays an integral part in the development and implementation of CX strategy and plans, ensuring all areas of the business from product proposition development, digital and channel services, sales and marketing, branding and communications, customer communications and contact points, claims and operations are interrelated and integrated to relay one seamless CX.
• Champions the Voice of Customer (VOC) programme and feedback is collected, analysed and disseminated into the business for consideration / execution and delivery.
• Manages the ongoing synthesis of relevant Customer data, business analytics and intelligence, to increase effectiveness and efficiency, vision and principles and uplift CX and Customer Loyalty.
• Designs and develops best in class digital customer experiences across all technology driven interfaces.
• Manages all user experience, working with IT to ensure simplicity of all front end design, and that the customer is at the heart of all design.
• Manages customer communication touchpoints including but not limited to service & customer information emails, app communications, Chatbot & LiveChat.
• Manages the Service Call Centre, ensuring customer service levels are kept above industry benchmarks. Further, the role ensures the right protocols/procedures for front-line facing employees to enhance the customer experience.

QUALIFICATIONS / EXPERIENCE

• Bachelor’s or master degree in business, marketing, communications, public relations or related field.
• A 10+ year career, preferably spanning both line and staff functions, with demonstrable operational and public-facing results.
• Proven experience in transforming customer operations and services, leading to measurable improvement in the end-to-end customer experience, preferably along with a reduction in related expenses.
• Experience influencing large customer-facing teams with metrics that demonstrate improvements in both customer satisfaction and cost management.

KNOWLEDGE & TECHNICAL SKILLS

• Ability to oversee customer research and analysis, able to develop, implement, and cause adjustment to functional strategies and plans to ensure competitive pricing, customer satisfaction, innovative product development.
• Experience managing Voice of Customer Programs
• Ability to oversee the development and initial implementation of UX opportunities that meet the growth objectives of the business.
• Ability to manage performance data, analyse and report results e.g. NPS, CXI and recommends/takes corrective actions to ensure the achievement of mission and CX objectives.
• Ability to people manage and lead a large team as well as projects
• Strong digital know how

Background

We are looking to digitalise the various services and business processes of our accounting and corporate services business. Therefore, we desire to leverage and apply the prevailing broad advances in various digital technologies to custom develop and implement targeted solutions (our IP) that enable us to serve our clients more efficiently and competitively. This initiative is also expected to enhance the work-roles of our team members and enable them to elevate their skills, job satisfaction and career sustainability (eg: minimise mundane tasks and transition towards more review-oriented, supervisory and advisory responsibilities)

Role and Responsibilities

You will be required to assist our business leaders to analyse the overall technical requirements of our strategic business initiative and to propose and design the overall system and applications solution that will serve as the backbone of the software platform.

You will be responsible to evaluate various technologies and frameworks, plan out the proof-of-concepts, and establish the MVP exit criteria for the proposed functionalities.

You will be hands-on to design, develop/code, QA and roll-out the proposed applications from POC to MVP to full blown capabilities so as to enable the business to reap its ROI. In this regard, you will be adept in every aspect of coding competencies, including but not limited to frameworks, mobile and web program design and coding (in person), API development, DB and system performance tuning, cloud setup, and the incorporation of ML and AI engines.

Qualifications and Experience

• Graduate in the requisite IT, Technology, Computer Science and/or Engineering disciplines;
• At least 10 years relevant working experience in this field;
• Proven track record in the coding and implemention of projects of this nature and scope;
• Full stack hands-on skills in the latest technical development trends;
• Able to lead by example with personal delivery of output, as well as subsequently to build up and lead a competent team to accomplish phased tasks;

About CapBridge

CapBridge Pte Ltd, a member of FOMO Group, is an investment and asset allocation platform for corporate and individual investors to build a portfolio of direct investments in various public and private market instrument. alongside other institutional lead investors. Combining advanced financial technologies with comprehensive service throughout the investment and development horizon, CapBridge assists in connecting and enabling cash and treasury management, and in assisting mid or late-stage high growth companies with accredited investors and strategic buyers globally across key industry sectors.

CapBridge is based in Singapore, featuring a premier geographic presence, an unparalleled legacy of growth, and superior access to the global financing markets. We seek to transform the manner in which capital is allocated and value is optimised, realized throughout an integrated digital platform. We achieve this by by:

• Syndicating and aggregating premier cash management products
• Achieve greater portfolio diversification through exclusive and proprietary private market deal flow
• Expanding access to capital for Entrepreneurs and promising high growth companies

CapBridge is well positioned through its extensive experience in developing a world-class capital markets system, championing the interests of small enterprises, entrepreneurs and high growth companies. We are currently looking for a Relationship Manager to join our distribution team. The role is based in Singapore. We offer attractive remuneration with commission and the opportunity to join a high-performance team.

Key Responsibilities:

• Client Conversion and Acquisition: Identify and convert existing client base and seek new clients and business opportunities.
• Lead Nurturing: Cultivate relationships with current leads and convert them into investment clients.
• Relationship Management: Develop and maintain strong relationships with key stakeholders and clients. Conduct client meetings to understand their needs.
• Sales and Revenue Growth: Drive sales efforts to meet revenue targets. Develop and manage sales pipelines, ensuring timely follow-ups and conversions. Prepare and present proposals and pitches to prospective clients.
• Compliance: Ensure all activities comply with regulatory requirements.

Requirements

• Bachelor’s degree in Business, Finance, Economics, or a related field.
• Minimum 3 years of relevant work experience in the financial industry (preferably with a CMFAS licence holder).
• Knowledge of the Securities & Futures Act, its relevant notices and guidelines
• Proficiency in English and Mandarin is preferred to liaise with local and international clients.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
• Entrepreneurial mindset with a proactive approach to identifying and pursuing new business opportunities.
• Strong analytical and strategic thinking skills, with the ability to identify and capitalize on market opportunities.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Excellent organizational and time management skills, with the ability to manage multiple priorities effectively.

Responsibilities

• Support the implementation of patient-driven initiatives by working closely with various sections in-charge to align processes and workflows.
• Work with various sections in-charge to drive new services and to ensure revenue generation.
  Assist sections to derive and drive business case for new services.
• Maintain close supervision on financial performance and where appropriate, work with sections in-charge to institute strategic approaches on cost recovery and sustainable profitability.
  Responsible for the supporting the procurement related to strategic projects.
• Lead and manage projects as assigned - Work with sections in-charge to establish context, develop project plan with goals and targets, and secure approval for project, also to oversee projects from start to end.
• Support department through upcoming changes to major clinical systems via training, supporting infrastructural changes and formulation of new processes.

Requirements

• Degree in Business, Management, Healthcare or related field
• At least 7 to 8 years of working experience, preferably in the healthcare industry
• Possess healthcare operational experience and comfortable in leading a team

To apply, please visit www.gmprecruit.com and search for Job Reference: 25004.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

The Assistant Hall Manager supports the Hall Manager/director in overseeing the daily operations of the restaurant, ensuring smooth service, customer satisfaction, and the effective supervision of staff. They also play a key role in maintaining service standards, managing staff schedules, and ensuring compliance with health and safety regulations.

SPECIFIC RESPONSIBILITIES:

1. Support in managing daily opening and closing procedures.

2. Coordinate staff schedules, ensuring appropriate staffing levels during peak hours.

3. Handle guest complaints or concerns, escalating them to the Hall Manager/ Director when necessary.

4. Monitor food handling, hygiene, and cleanliness to prevent any violations.

TECHNICAL SKILLS AND COMPETENCIES:

1. Proficiency in operating the point-of-sale (POS) system to process transactions, print sales reports, and handle cash register balancing.

2. Ability to input availability, track employee hours, and adjust schedules in real-time based on operational needs.

3. Ability to apply problem-solving strategies quickly to defuse guest dissatisfaction before escalation is necessary.

4. Ability to conduct regular checks to ensure compliance with food safety laws, such as proper food storage temperatures, expiration dates, and sanitation protocols.

ATTACHMENT : 6 MONTHS

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Job Summary

Part of SEA's endeavour to triple the business in 3 years. The talent would take care of Surgery portfolio and also execute digital campaigns from across BDI SEA.

Key Responsibilities

Product Management & Marketing Activities:

• Develop and iterate marketing plans for assigned portfolio(s) which include new product launches, product lifecycle management, go-to-market strategies, tactics, demand forecast, and pricing strategy per Corporate’s guidance
• Create and drive market shaping and market development initiatives to maximize therapy reach
• Collaborate with Health Economics and Outcomes Research team, Medical Affairs and Strategic Marketing to optimize portfolio and address unmet market needs
• Ensure smooth execution of marketing plans through close collaboration with key internal stakeholders, key customers and distributors
• Organise and co-ordinate all aspects of product promotional campaigns and / or participation in 3rd party conferences
• Measure effectiveness of marketing plan and campaigns, and pivot accordingly
• Design and execute digital campaigns

Market Knowledge:

• Possesses thorough understanding of local healthcare policies, and industry and market macrotrends which would impact market access and marketing strategy
• Acquire / demonstrate excellent knowledge and understanding of competitive landscape, patient journey, buying process required to inform marketing strategy and thereby achieve sustainable profitability
• Conduct or acquire market research for relevant data and information required to validate marketing initiatives

Budgeting & Forecasting:

• Participate in budgeting and forecasting process
• Establish and maintain effective and valid product portfolio forecasting
• Manage and optimize resource allocation i.e., assigned expense budget for marketing activities for assigned Divisional product portfolios

Product Knowledge and Training:

• Develop and maintain superior product knowledge and provide regular product training to sales team and customers
• Maintain high level of sales competency through regular product training and develop and enhance sales team’s clinical selling skills to communicate product value propositions effectively

Relationship Management:

• Manage relationships with Divisional marketing, sales organization, marketing agencies to implement the marketing & branding activities
• Establish professional relationships with key opinion leaders and customers to ensure high level of customer centricity in marketing plans

Our Requirements

• Bachelor’s Degree in Marketing or industry-related discipline (MBA is an advantage)
• Minimum 3 years’ Marketing experience in Medical Device or Pharmaceutical industry, in demonstrating strategic thinking and successful implementation of marketing strategies
• Possesses strong drive to succeed, reflected by proven track record
• Digital marketing skills is a must
• Experience working with distributors would be an advantage
• Possesses strong business acumen and excellent presentation skills (both oral and written)
• Able to undertake at least 40% travel

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Business Development Manager is responsible for maintaining and nurturing key client accounts. This

person must be adept at professional networking and building strong relationships to ensure we establish long-term commitments with key clients. This person will engage, develop new business, and actively seek out new sales opportunities with our existing clients.

Job Responsibilities

• Conduct prospecting activities to generate leads through effective in-person, phone, email, and other outreach methods.
• Develop strong relationships with our clients’ hiring managers by understanding their business and staffing needs.
• Creating and implementing Account Plans for all strategic accounts with short-term objectives and long-term goals along with clearly defined steps to reach them.
• Speaking with customers on a regular basis to check in on them and propose new solutions for their organisation.
• Generate viable, quality contracts, contract to hire and direct hire orders.
• Coordinating with recruitment and operations teams to ensure sales objectives and performance
• goals are met.
• Proactively establishing professional and productive relationships with stakeholders in client
• accounts.
• Assessing, clarifying, and validating customer requirements, needs, and goals on a consistent basis.
• Managing new client onboarding, client launches, and initiatives.
• Work with senior leaders to define the client priorities and ensure engagement at multiple levels in the organisation.
• Guide the hiring process to meet the needs of the client while ensuring that roles are filled timely.
• Track and complete the timely entry of all required client activity and documentation into the ATS/CRM system while maintaining consistency and integrity of data.
• Collaborate with recruitment team to ensure the effective delivery for clients’ needs.
• Strong skills selling the value of our services and possess the ability to influence and effectively negotiate pricing.
• Effectively prepare and deliver business reviews, presentations and proposals.
• Able to work with a sense of urgency and meet tight deadlines.
• Performs other job duties as requested and assigned

Requirements:

• Minimum 5 years' sales or customer service experience in a service industry
• Proactive and motivated to go above and beyond to deliver client expectations
• Superior communication skills (both written and oral) and comfortable presenting and speaking to senior-level executives
• Outstanding organizational skills and the ability to manage multiple moving parts and accounts simultaneously
• Prior experience in Account Management or Sales
• Experience with strategic account plans.
• Proven success achieving and/or exceeding performance goals.
• Detailed, organized, and adaptable.
• Prioritize and possess excellent time management skills.
• Work effectively in a team environment and build strong relationships.
• Strong negotiation and presentation skills.

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891 | JP

Roles & Responsibilities

- Possess a relevant certificate in Tuina Health/Massage (ITEC/NITEC/WSQ/CIBTAC etc.) or other TCM diploma/degree or well-trained and recommended by our clients/staff or friends

- Minimum 2 years industry experience

- Relevant 2 years work experience and familiarity with human anatomy

- Possess basic English communication skills, be friendly and responsible

- Sincere attitude, willing to work with the team, good interpersonal and communication skills

- Can use simple computer operation

- Management of clinic daily tasks and personel

- Assist TCM physicians in dispensing medicine, instructing patients in stretching exercises, assisting physicians in completing treatment, and simple daily clinic management

A. VESSEL CHARTERING

· Manage and oversee all regional vessel fixtures for trade support.

· Ensure vessels fixtures are concluded with the most competitive market levels.

· Explore freight optimization options with all in house and third-party trades.

· Ensure all vessel fixtures are backed with the relevant CPA clauses protecting charterers.

· Ensure traders are fully kept abreast of all market fixtures and going fixture rates to help plan intended trades.

· Build and maintain close relationship and ties with ship brokers, technical owners, commercial owners, disponent owners and head owners.

B. CONTRACT MANAGEMENT

· Oversee Preparation of Contracts and contract counters with regards to agreed trade recaps and trade incoterms.

· Ensuring full alignment of Contract clauses as per agreed deal sheet and operative GTCs in company’s favour to minimize risk and costs (Demurrage, Laytime, Laycan, Legal etc).

C. TRADE FINANCE SUPPORT

· Work closely with Trade Finance team to fully understand the requirements of ops related documents to be produced under corresponding Import/Export Letter of Credit (L/C) formats for confirmation with counterparties for timely issuance of workable L/Cs prior to cargo delivery.

D. TRADE OPERATIONS EXECUTION

· Overseeing the handling of cargo operations efficiently from load to discharge ports.

· Managing and ensuring contractual quantity, quality and delivery date range are strictly adhered to.

· Liaise with counterparties (Trading/Shipbrokers/Owners/Terminal/Agents/Surveyors) to manage vessel nominations/acceptances, voyage/discharge orders, stowage planning, loading/ discharging berth schedules and operations, surveyor appointments, documentary and discharging instructions including discharging Letter of Indemnity (LOI), Heating requests etc)

· Managing In-Tank Transfer operations, Inter-Tank Transfer purchase and sale with counterparties and terminals.

· Working closely with Trader, surveyors and terminals in planning and managing inter tank transfer nominations from counterparties.

· Good knowledge and experience in handling cargo loss control issues, on ship and in tank.

· Ensuring all ops related invoices such as freight, inspection costs, agency and port costs etc are verified and processed for payments in a timely manner.

· Managing and giving a comprehensive weekly and monthly in-tank quantities and movement report.

· Providing operational support to traders in ensuring all contractual obligations are complied with.

E. DEMURRAGE AND POST FIXTURE CLAIMS MANAGEMENT

· Oversee the handling of all demurrage and ancillary ops related claims and recoveries, verify demurrage calculations, negotiating claims with Vessel Owners and trade counterparties to finalize claim amount for settlement.

· Close monitoring of incoming and outgoing payments for claims. Follow up and escalate where necessary

· Maintain a comprehensive historical and on-going claims record/register for reporting to HOD and management on a monthly basis

F. POST SHIPMENT CONSOLIDATION

· Post Shipment Consolidation: Manage/Update Shipment Excel Report (Load Details, Load and discharge window, incoterm, inspectors, load and discharge ports, load and discharge figures, Price and Costs).

· Managing and giving daily operations report to Line Manager and management.

G. RELATIONSHIP MANAGEMENT AND SOFT SKILLS

· Build and maintain effective relationship, communication and good rapport with colleagues, internal stakeholders, counterparties and external parties for efficient flow of all operations in achieving trade targets

· Good knowledge of Chinese market, counterparties, in-land operational trade flows, local stake holder management which includes agents, inspectors, port authorities, terminals, refineries etc

· Good command and usage of English language and basic Mandarin.

· Must possess a good team playing, listening, negotiation, time management, leadership and problem solving skills.

Job Description:

• Responsible for performing Credit Appraisal of Trade Finance Accounts, Retail loans/Syndicated/Bilateral loans.
• Responsible for all Credit administration related function pertaining to trade finance advances, retail loans, Syndicated/ Bilateral loans including
• Post sanction monitoring of corporate and retail credit accounts including verification of sanction notes and related documents before disbursal.
• Maintenance and safe custody of Credit file/ loan documents/ security documents etc.
• Monitoring of the credit portfolios to ensure prompt pre-emptive action so as to maintain quality of assets.
• Analyse financial statement of borrowal accounts for deviation with the sanction proposal.
• Ensure compliance of Loan Grading and provisioning as per MAS/RBI guidelines, whichever is more stringent.
• Monitoring of Early Warning Signal (EWS) and analysis of the alerts received with specific views and the impact on the credit quality of the loan.
• Follow up with the borrower/ Agent for regularisation of irregular loans as well as stressed assets for early resolution.
• Make unit visits as per terms of sanction.
• Follow up for compliance of other terms and conditions as per terms of sanction/Facility Agreement and perfection of security.
• Verification/Authorization financial payment messages and non-financial messages through Finacle.
• Follow-up on roll over notices, interest advice to borrowers and other lenders/participating branches
• Correspondence with borrowers/agents through email or phone calls for their confirmation on payment due or on clarification of various issues relating to different clauses of facility agreement, interest periods, compliance certificate etc.
• Preparation of regulatory returns (MAS, RBI) at stipulated intervals.
• Preparation of various returns and internal reports (including adhoc and miscellaneous reports for top management)
• Attending to Internal and External Audits and ensure rectification of deficiencies pointed out.
• Follow-up for submission of periodic financials and compliance certificates.
• Attending to credit related queries from regulators.
• Work closely with Senior Management to provide views and recommendations on market trends and conditions.

Requirements:

• Degree or equivalent preferably in the field of Banking and finance
• Banking experience of a minimum of 5 years in related field.
• Good understanding of financial statements
• Sound knowledge of banking systems/processes/procedures.
• Good management skills and analytical mindset, one who can effectively analyse a situation and make decisions to address issues/problem.
• Excellent communication and inter personal skills with the ability to Interact with all levels of staff and top management
• Sound knowledge of Microsoft applications: Excel/Word/PowerPoint.

The candidate should preferably have experience in different verticals such as International Banking, Computer Application and Business Management.

Interested candidates please email resume in MS Word format to [email protected]

Please state your last drawn and expected package, relevant skill sets and the position you are applying for.

Kindly attached a photograph of yourself on the resume.

Resumes collected will be kept in strict confidence and used for recruitment purposes only.

About the role

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Responsibilities:

Responsible to assist HOD and CFD team members to actively develop and maintain

CFD's Korea clientele onshore and offshore Korea.

Assist CFD team to also develop and grow general business development workflows in order to bring in more business to the unit.

To be knowledgeable of all aspects of the business from client onboarding, dealing,

settlement and client services.

Some travelling will be required as part of the business development role.

Written and spoken fluency in English and Korean are a pre-requisite for the role to liase with external clients.

Job Requirement:

• Minimum degree or its equivalent qualification
• Dealing and project management background in the same field
  Able to work under pressure and be able to multitask, while keeping track of each outstanding points
• Minimum of 5 years of experience in industry experience

Manage Third Party Business Arrangements through all stages of the Third Party Management Lifecycle (TPML), in alignment with relevant frameworks, policies and standards. Vendor Managers are expected to understand and maintain knowledge of Business Arrangement terms (including key Third Party and business segment or corporate function (TD) deliverables). Vendor Managers are also responsible for monitoring, analyzing and reporting on performance of Business Arrangements and identifying and escalating issues where identified in order to mitigate risk. On more strategic, critical and/or complex relationships across multiple business segments or corporate functions, role may also act as the Lead Vendor Manager supporting the Accountable Executive that owns TD's relationship with the Third Party.

This position is part of a newly formed Singapore Vendor Management team.

CUSTOMER

• Own the management of Third-Party Business Arrangements through all stages of the TPML, in alignment with relevant Third-Party frameworks, policies and standards
• Initiate intake via a Sourcing Request and follow the Third-Party Risk Assessment process
• Set up and onboard Third Parties post contract execution including the implementation of the governance structure and interaction models between key TD and Third Party stakeholders
• Understand the financial terms of a Business Arrangement and monitor a Third Party's financial health to mitigate risk related to costs and services
• Collaborate with internal stakeholders to support business needs by delivering a transition or termination of a Third Party
• Support Lead Vendor Managers in consolidating an enterprise view of the relationship with the Third
• Party in support of the Accountable Executive
• Maintain strong relationships with internal stakeholders
• Ensure integrity in dealing with Third Parties, complying with TD's Expense Policy, Enterprise Procurement Policy, Vendor Management Policy and Code of Conduct and Ethics
• Focus on continuous improvements to facilitate entering into Third Party Business
• Arrangements and promote effective delivery

SHAREHOLDER

• Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
• Manage Third Party Business Arrangements through all stages of the TPML, in alignment with relevant frameworks, policies and standards
• Monitor, analyze and report a Third Party's performance through delivery against SLAs, SLOs, KPIs or other contractual commitments
• Identify issues and monitor trends with a Third Party in a responsive manner, to reduce risk in alignment with Third Party Risk Management (TPRM) Policies and related Standards
• Document Third Party risk issues, as per the TPRM Issues Management process and standards, escalate issues as appropriate, and partner with Third Party to develop a remediation plan to drive resolution
• Participate in cross-functional initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations
• Conduct internal and external research projects; support the development/delivery of presentations / communications to management or broader audience
• Conduct meaningful analysis at the functional level using results to draw conclusions, make recommendations, assess the effectiveness of programs or practices
• Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participate in personal performance management and development activities, including cross training within own team
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to team development of skills and capabilities through mentorship of others by sharing knowledge and experiences and leveraging best practices
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships
• Contribute to a fair, positive and equitable environment that supports a divere workforce
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

• Expert level professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas
• Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations
• Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
• Acts as a lead integrating cross-function understanding within their own field of specialty; with significant resource requirements, risk and / or complexity
• Independently manages business arrangements
• Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions
• Uses sophisticated analytical thought to exercise judgement and identify solutions
• Impacts the achievement of sub-function or business line objectives within the area they are accountable for
• Supports advanced methods to contribute to new solutions and recommend standards against which others will operate
• Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
• Works autonomously as the lead and guides others within area of expertise

Job Requirements

• Undergraduate degree with minimum 7+ years of related experience
• Advanced knowledge of Vendor Management, Business Arrangements, Third-Party
• Management Lifecycle framework/principles, systems, products/services, product research, assessment & reporting, competitive intelligence, negotiation tactics and/or regulatory requirements
• Knowledge of current and emerging competitor and market trends
• Knowledge of Risk Management environment, standards and regulations
• Knowledge of budgetary management principles/practices/procedures
• Skill in identifying complex problems and reviewing related information to develop/evaluate options and implement solutions and/or governance procedures
• Skill in supporting the development and implementation of change strategies and/or processes
• Ability to negotiate, influence, collaborate and effectively communicate to build relationships
• Ability to contribute to strategic direction of the function and provide advice to senior leadership
• Ability to monitor, analyze, report and assess adherence, performance and risk of information, contractual terms and/or delivery of services
• Skill in researching, collecting, organizing and analyzing complex or technical data and developing plans to address identified issues/problems
• Ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
• Ability to exercise sound judgement in making decisions
• Ability to research, collect, organize and analyze information and prioritize work while meeting multiple deadlines
• Skill in using analytical software tools, data analysis methods and reporting techniques
• Skill in using computer applications including MS Office
• Ability to work successfully as a member of a team and independently
• Ability to handle confidential information with discretion

Job Location : Orchard

Work timings : 5 days works week inclusive of weekends & P.H. ; 930-630pm & 1230-930pm

Benefits : Basic + AWS + VB

Duties and Responsibilities – Retail Manager

Sales Floor Operation, Staff Management and Customer Service

1. Manage day-to-day sales operations, develop and execute business plans to achieve sales growth and profit targets. Keep up-to-date on store information and product knowledge to sell and promote merchandise and services of the company employing a consistently high level of service.

2. Stationed on sales floor during store operation hours to lead and motivate sales staff and promoters to carry out their duties effectively and efficiently and to achieve sales, profit and stock targets; ensure that staff and promoters adhere to company policies, rules and regulations. Lead and motivate section’s staff to carry out their duties effectively and efficiently and to achieve profit and sales targets.

3. Ensure that sales area, fitting rooms, stock rooms, showcases and fixtures are always clean and tidy. Ensure also that merchandises on display are clean and neat and that sales staff and promoters observe safety procedures. Control and maintain procedures for fitting rooms.

4. Conduct On-The-Job training – coach staff on service etiquettes, selling techniques, merchandise knowledge, grooming standards and provide POS training. Check on staff and promoters’ performance and discipline. Ensure that all staff and promoters provide the highest level of service to customers; adhere to company policies, rules and regulations; behave according to business etiquette and standards set by the company; and that all staff and promoters are properly dressed and groomed.

5. Effective planning of monthly staff rosters for department manager’s approval; ensure optimal management of manpower strength.

6. Handle and resolve customers’ enquiries and complaints expeditiously. Develop regular customers, update and maintain their records, know them by their names and their shopping interests, research customers’ profiles and obtain their feedback. Maintain and update data bank of regular customers, ensure effective and systematic customer data resources system.

7. Check / approve return or exchange of goods; approval of credit vouchers.

Merchandising and Market Research

8. Plan and control open-to-buy budget through constant review of stock level, stock assortment, delivery schedule and identification of fast-selling and dead stocks and to achieve feedback through frequent consultation with retail advisors and staff.

9. Assist in the implementation of merchandising plans and strategies; to maximize sales and minimize losses through the management of staff, merchandise and space.

10. Assist in the enhancement of online store sales.

11. Forecast and analyze fashion and demand trends, recommend new merchandise mix and suppliers.

12. Assist the department manager in developing new merchandise concept and subsequent promotion and marketing of the product.

13. Plan effective and efficient sourcing and procurement systems, source and procure merchandise.

14. Assist in the negotiation with vendors / suppliers for most favorable terms and conditions and to plan major vendor programs in important growth areas. If necessary, co-ordinate and conduct business meetings with vendors / suppliers and prepare business correspondence.

15. Plan and organize merchandise purchase and delivery schedule from overseas buying trips.

16. Conduct market survey, research trade information and analysis on competitors’ stores; provide reports, feedback and recommendations.

Advertising & Promotions Events / Merchandise Presentation

17. Prepare and execute advertising and promotion plans, budgets and schedules; plan and execute effective merchandise zoning, layout and display working closely with Visual Display team and vendors to present merchandise in an exciting and interesting manner to portray the desired concept / theme.

18. Advice and feedback to department manager on display locations and fixtures to maximize visual impact; feedback on point of sale, publicity on the effectiveness of A&P programs.

19. Assist in supporting the use of digital marketing for better customer engagement and business growth for the physical store and online store.

Sales Budgets / Reports & Stock Inventory

20. Provide and analyze sales, profit and stock budgets/reports. Prepare sales budget and any other forms and reports required by the company.

21. Review purchases regularly and provide recommendations on appropriate actions to be taken, manage physical stock takes and regular stock checks. Ensure that all purchase orders, notices of price revisions, goods returns are duly completed and processed according to established procedures. Facilitate smooth movement of stocks to and from the sales floor. Effect shortage control audits.

Safety and Security

22. Ensure that staff and promoters observe safety and security procedures.

23. Report any shoplifting case to security personnel and to attend to the necessary follow-up action.

24. Any other job-related duties as and when assigned by the company.