Key responsibilities:

Strategic sales and marketing

• Proactively identify and pursue sales opportunities to promote Maxwell Chambers’ services to potential users, including law firms, corporations, arbitration institutions, and other stakeholders.
• Work closely with the marketing team to create impactful sales collateral and promotional materials.
• Maintain and expand Maxwell Chambers’ client base through effective lead generation and relationship management.

Thought leadership and research

• Conduct research and analysis of trends in international arbitration and the global legal services market to identify new opportunities for growth.
• Contribute to thought leadership initiatives by preparing articles, presentations, and materials for academic and professional publications.
• Collaborate on the creation of insights that highlight Maxwell Chambers’ leadership in the industry.

Business development and stakeholder engagement

• Build and maintain relationships with stakeholders, including clients, law firms, arbitration institutions, and professional networks.
• Represent Maxwell Chambers at industry events, conferences, and seminars, both locally and internationally, to enhance brand awareness and generate leads.
• Coordinate with the marketing and events team to ensure a seamless integration of sales efforts with outreach and engagement initiatives.

Event planning and programming

• Collaborate on event programming to ensure alignment with Maxwell Chambers’ strategic objectives and audience needs.

Legal and corporate communications

• Oversee internal and external corporate communications, including preparing press releases and handling media relations.

Data and market insights

• Evaluate data and statistical trends to inform sales and marketing strategies.
• Use data-driven insights to measure the success of initiatives and refine approaches for better outcomes.

Flexibility and other responsibilities

• Perform other duties or projects assigned by the Chief Strategy Officer.

Qualifications and experience:

• A Law Degree (LLB or equivalent); experience in international arbitration is advantageous.
• Minimum of 2 years or equivalent relevant legal work experience.
• Proven experience in sales, marketing, and business development, preferably in the legal or professional services sector.
• Strong understanding of policy, research, and market trends, especially in dispute resolution and arbitration.
• Data analysis and statistical skills to evaluate trends and inform strategic decisions.
• Exceptional interpersonal and communication skills, with the ability to manage multiple projects effectively.
• Proactive and organized, with the ability to work both independently and collaboratively.

Job Description & Requirements:

Are you driven by a passion for digital marketing, software/platform technology, and corporate account management with sales benefits? Do you excel in a vibrant, growth-focused environment? Join our team as an Account manager in the digital marketing space, where you’ll play a key role in delivering impactful results for our clients. This full-time position, based in the heart of Singapore's CBD at One Raffles (just a 1-minute walk from Raffles MRT), offers an exciting opportunity to contribute to our dynamic team and digital advertising excellence.

Key Responsibilities:

- Develop and maintain strong relationships with corporate clients and prospective customers, nurturing long-term partnerships.

- Prospect, identify and secure new sales opportunities while fostering existing client relationships for ongoing business growth. (Target Leads Provided)

- Conduct market research to understand client needs, craft effective media plans, and develop customized strategies to meet their business goals.

- Deliver persuasive and clear presentations, negotiate contract terms, and close deals to achieve individual and team sales targets.

- Monitor and analyze campaign performance, providing detailed reports and actionable recommendations to clients. (The whole process is fully supported by the company)

- Collaborate with internal teams and external partners to deliver optimal solutions that drive business performance for clients.

Qualifications:

- Bachelor’s degree in marketing, communications, business, or a related field.

- 1 to 2 years of experience in B2B sales/account management or digital marketing is preferred (fresh graduates are also welcome to apply).

- Proven experience with digital advertising campaigns, including Google Ads, social media ads, and programmatic ads, is a strong advantage.

- Excellent communication and presentation skills with a proactive approach to client engagement.

- Strong numerical skills, attention to detail, and problem-solving abilities.

- Familiarity with CRM software and a good understanding of market trends. (Good to have)

- Self-motivated, collaborative, and eager to grow within the digital marketing field.

- Must be proficient in spoken Chinese.

What We Offer:

- Competitive base salary with a generous and stable bonus structure.

- Opportunities for career progression, continuous learning, and professional development.

- A supportive, team-oriented work culture with regular team-building activities and social events.

Are you ready to elevate your career in digital marketing and account management? Apply now and join us on our path to success!

Job title: Operational Risk and Compliance Manager

My Client is a top tier Chinese Bank, looking for a Operational Risk and Compliance Manager.

Key Responsibilities:

Operational Risk Management

§ Develop and maintain the Operational Risk Framework and related policies, encompassing:

o Third-Party Arrangement

o Business Continuity Management

o Operational Risk Management

§ Ensure compliance with all regulatory and Head Office requirements

§ Plan, execute, and document BCM tests, including reporting and follow-up on findings

§ Conduct periodic reviews of third-party arrangements to identify and mitigate risks

§ Maintain and update the call tree and risks indicators, regularly review of matric to enhance monitoring

Compliance:

§ Conduct regular compliance review and gap analyses, proactively addressing non-compliance

§ Monitor regulatory changes, providing timely updates and guidance

§ Manage AML/CFT framework, including assessments and reporting

§ Support regulatory inspections and audits, ensuring prompt resolution of findings

Requirements:

§ Bachelor’s degree in Finance, Risk Management, Business Administration, Law or related field

§ Minimum 5 years’ experience in Operational Risk Management and Compliance roles

§ Strong familiarity with relevant risk frameworks and compliance processes

§ Excellent analytical, problem-solving, and communication skills

§ Ability to manage multiple priorities and collaborate effectively within cross functional teams

Salary: $4k-$8k

Working location: 9 Raffles Place #39-01, Republic Plaza

Position Summary / Project Description

This role is responsible for developing the overall strategy and implementation of the National Health IT Master Plan (HITMAP) in Singapore. We are looking for experienced Programme Manager to plan and deliver Healthcare Analytics programmes. The Programme Manager will be responsible for all components of programme including strategizing, planning and implementation.

Role and Responsibilities

He/she will also work with the delivery teams comprising project managers, change management specialists, business analysts and clinical subject matter experts to deliver the programme initiatives and projects.

· 1. Understand business needs and develop IT strategies and work-plan for a specific/group of business programmes in healthcare analytics domain.

· 2. Engage, influence, communicate and seek approval from programme sponsor(s) and stakeholders to support the programme strategies and plans.

· 3. Manage the programme scope, budget and schedule to deliver the desired programme outcomes.

· 4. Lead and drive the consultants and vendors in delivering the programme/project.

· 5. Oversee the implementation and delivery of the IT programme/projects in healthcare analytics domain.

· 6. Report timely on programme/project’s achievements, issues and progress.

· 7. Obtain endorsement of strategy and work-plan from programme sponsor with support from all stakeholders.

· 8. Lead and drive the programme and project teams (including consultants) towards successfully delivery of programme/projects.

9. On-time delivery of programme/projects.

· 10. Responsible to track and monitor programme and projects are delivered within approved budget.

11. Responsible to defined, monitored and achieved KPIs of programme and projects.

Requirements / Qualifications

· Minimum 10 years of working experience as a Programme Manager or Project Manager, preferably in healthcare IT industry or public services.

· Minimum 3 years of relevant experience in delivering end-to-end industry analytics solutions, from conceptualization to deployment, within the industry with either a consultancy or a technology company.

· Minimum Bachelor’s Degree in Informatics/Computer Studies/IT/Engineering or any other relevant fields.

· Demonstrated leadership capabilities in IT industry

· Proven problem analysis and problem solving skills.

· Good listening skills and an ability to ask questions and probe to uncover issues.

· Good interpersonal, communication and presentation skills

· Have a good understanding of business processes and needs in order to create value in a business context with business intelligence and insights.

· Good knowledge of various business/ enterprise/ clinical/ patient systems/applications and outputs within specific industry domains will be advantageous.

Job Responsibilities:

• Build and maintain relationships with small and medium-sized enterprise (SME) clients, understanding their financing needs and business objectives
• Act as the main point of contact for SME clients, addressing inquiries, concerns, and requests promptly and effectively
• Develop a deep understanding of clients' businesses, industries, and market dynamics to provide tailored financial solutions
• Source and identify new lending opportunities within the SME segment, including prospecting and lead generation activities
• Conduct comprehensive credit assessments and risk analyses for loan applicants, evaluating their creditworthiness, financial stability, and repayment capacity
• Structure and negotiate loan terms and conditions in accordance with lending policies, regulatory requirements, and risk management guidelines
• Manage a portfolio of SME loan accounts, monitoring loan performance, repayment behaviour, and compliance with loan agreements
• Proactively identify and address potential credit risks or delinquencies, implementing appropriate remedial actions as necessary
• Work closely with internal stakeholders, such as credit analysts and legal teams, to ensure timely and accurate loan documentation and processing
• Provide financial advisory services to SME clients, offering insights and recommendations on business growth strategies, cash flow management, and capital allocation
• Assist clients in preparing loan applications and supporting documentation, guiding them through the loan approval and disbursement process

Job Requirements:

• Bachelor’s Degree in banking
• Minimum 4 years' experience in commercial banking, SME lending, or relationship management, with a focus on business development and credit analysis
• Demonstrated track record of successfully originating and managing SME loan portfolios, achieving lending targets, and mitigating credit risks
• Strong financial analysis skills, including the ability to evaluate business financial statements, assess credit risk factors, and perform cash flow modelling
• Familiarity with credit underwriting standards, loan structuring techniques, and risk mitigation strategies in the SME lending context
• Excellent communication and interpersonal skills, with the ability to build rapport with clients, understand their needs, and negotiate effectively
• Ability to convey complex financial concepts clearly and concisely, both verbally and in writing
• Strong networking skills and the ability to cultivate relationships with key stakeholders in the SME community, including business owners, industry associations, and referral partners

Other Information:

• Salary: $4,000 to $5,000 monthly
• Working schedule: 5 days work week

Vault Personnel Pte Ltd

EA Licence No: 20C0275

Jacinta Chua

Registration Number: R24124477

About the company

My client is a leading global ICT company with a strong presence across Asia and other international markets.

They are known for providing a comprehensive range of services including advanced telecommunications, digital services, cloud solutions, and cybersecurity, catering to both businesses and consumers.

As part of driving these new business divisions, they are seeking an ideal candidate with a strong background in the E-commerce industry, with expertise in driving the growth and optimization of digital platforms, managing cross-functional teams, and building successful partnerships to enhance business performance.

About the role

Reporting to the Director of Business Growth , your key responsibilities would includes

• Identify, onboard, and maintain strong relationships with strategic e-commerce partners, ensuring alignment with company goals and delivering mutual value.
• Negotiate contracts and agreements with partners, ensuring that both performance and financial terms are met.
• Manage day-to-day relationships with key partners, ensuring high levels of collaboration and service delivery.
• Lead and manage end-to-end e-commerce projects, from conceptualization to execution, ensuring they are completed on time, within scope, and on budget.
• Work closely with cross-functional teams (marketing, IT, product, operations) to ensure project alignment with company objectives and strategic goals.
• Monitor and report on the progress of projects, proactively identifying and resolving any issues or delays.
• Analyze key metrics, customer data, and trends to continually refine e-commerce strategies for improved performance.
• Identify new opportunities for growth, both within existing partnerships and through the acquisition of new partners and channels.
• Provide regular financial reporting and analysis to senior leadership, offering insights into performance, opportunities for cost optimization, and revenue growth.

Skills and experience required

• 5+ years of experience in E-commerce, project management, and partner management, preferably with exposure to financial oversight and P&L responsibility.
• Proven experience in managing complex projects in the e-commerce or digital space, including vendor management and partnership development.
• Strong experience in negotiating and structuring high-impact partnerships with external stakeholders.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

Project Admin Assistant [1 Year Contract]

Salary: $2, 000 - $2, 500
Working Days: Mon - Friday, 8.30am – 5.15pm
Location: Office - Boon Lay

Job Responsibilities:

• Support department for daily and administrative works
• Prepare, compile and update Operation and Maintenance Manual for submission.
• Raise Material Requisition (MR) using in-house BC system.
• Assist in sourcing for products, project documentations.
• Assist to liaise with manufacturers and suppliers for product information.
• Assist to monitoring and updating of project deliveries trackers.
• Assist in compiling project material costs of purchased goods and tools record.
• Assist to generate reports, data, and other relevant documents as per project requirements.
• Assist in project monthly progressive claim tabulation.
• Any other ad-hoc duties as assigned.

Job Requirement:

• With relevant working experience in admin / project support duties.
• Familiar with Aconex Submission procedure would be added advantage.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Responsible for the acquisition of New-To-Bank (NTB) and New-To-Premier (NTP) customers for Premier Banking Asia and Premier Private Client (Offshore segment).
• Cross sell the OCBC Premier Banking value proposition to the target client segment.
• Build and independently maintain effective customer acquisition sources.
• Identify acquisition opportunities and collaborate with the Bank’s internal stakeholders and external partners to drive quality acquisitions.
• Develop and foster strategic tie ups with potential referral partners.
• Actively engage partners to generate a consistent pipeline of prospects.
• Ability to convert leads into sales.
• Perform customer onboarding via face-to-face meetings or digital onboarding.
• Meet the compliance and control standards set in the end to end onboarding process.
• Conduct all required KYC, AML procedures and documentations.
• Deliver best in class customer service to all internal and external customers.

Requirements:

• Minimum 1 year of related working experience
• Confident individual with good networking skills
• Diploma or Degree holder with banking or sales experience preferred
• Good relationship building skills and with an entrepreneur mindset
• Highly driven and positively motivated to over-achieve assigned targets
• Excellent communication and interpersonal skills
• Able to travel for work, if required
• Converse proficiently in English, Chinese and/or Bahasa language, to effectively liaise with clients from respective markets (i.e. Mandarin for North Asia market & Bahasa for Indonesia market)
• Matured personality to handle the affluent market segment

As Senior Vertical Industry Sales Manager (CCTV), you will be responsible to develop and implement targeted sales strategies for assigned vertical markets, particularly in car parking, to meet revenue and growth objectives.

Job Descriptions:

• Develop and implement targeted sales strategies for assigned vertical markets particularly in car parking to meet targeted quota set by the management and growth objectives
• Develop and establish new system integrator partnerships yearly by collaborating with distribution partners to identify potential candidates and constantly organizing seminars or workshops
• Work closely with appointed system integrators (SIs) to conduct daily outreach (calls and meetings) for follow-ups on new projects and pending orders, while engaging key decision-makers and end users to build strong relationships and understand their security challenges and requirements
• Lead the sales process from prospecting to closing, including conducting tailored product demonstrations and presentations to maximize project success
• Work in partnership with the presales team to efficiently communicate updates to the R&D team regarding requirements from major system integrators
• Create new success case studies for marketing analysis and track sales metrics and prepare regular reports for senior management on performance, challenges, and market opportunities
• Represent the company at industry events, conferences and trade shows to promote our CCTV solutions and expand professional networks
• Stay informed about industry trends, customer needs, and competitive landscape within the CCTV market, leveraging this knowledge to position our products effectively.

Job Requirements:

• Min. 2 years of sales experience in the CCTV or security technology industry, with a focus on vertical markets
• Strong understanding of the specific needs and challenges of target vertical industries, such as retail, transportation, healthcare, and government
• Proven track record of achieving sales targets and driving revenue growth
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Good analytical and problem-solving skills
• Ability to communicate Mandarin effectively as the incumbent requires to liaise with Chinese-speaking stakeholders/counterparts for work or project related matters

About Us:

The Bioinformatics Institute at the Agency of Science, Technology and Research is at the forefront of cutting-edge research in the field of bioinformatics, contributing to advancements in drug discovery, clinical diagnostics and therapeutics, biological knowledge creation and beyond. We are seeking a dynamic and experienced Programme Manager to join our team to lead the execution of research programmes across multiple institutes and external entities.

About This Role:

As a Programme Manager at the Bioinformatics Institute within the Agency of Science, Technology and Research, you will play a crucial role in driving the success of our research programmes. This dynamic position requires a blend of strategic thinking, effective communication, and project management skills to ensure the seamless scoping, alignment and execution of cutting-edge projects.

You will be at the centre of action of interdisciplinary collaborations, working closely with research teams, external partners, and stakeholders to advance the field of bioinformatics. This role offers a unique opportunity to contribute to groundbreaking scientific discoveries while navigating the challenges of managing diverse programmes. If you are a motivated and skilled individual with a passion for scientific innovations, this role provides an exciting platform to shape the future of bioinformatics research.

Key Responsibilities:

Programme Ownership:

• Take ownership of research programmes together with the scientific lead, overseeing the entire lifecycle from project formation to execution.
• Collaborate with research teams in the early phases to assist in proposal scoping and development, funding acquisition, and project initiation.

Project Management:

• Utilize strong project management skills to ensure projects are delivered on time, on target and within resources.
• Develop and implement project plans, track progress, and proactively identify and mitigate risks, under framework agreements.
• Work closely with scientific lead to pitch to management and gain required approvals for contract execution and funding.
• Working with other project managers in the programme to coordinate execution and reporting.
• Manage multiple programmes concurrently, each at different stages of development, with varying levels of attention required.
• Prioritize and allocate resources efficiently to meet programme objectives

Stakeholder Management:

• Engage with internal and external stakeholders to build strong relationships and ensure alignment with programme goals throughout programme lifecycle.
• Effectively communicate project updates, milestones, and potential challenges to stakeholders.

Conflict Management:

• Demonstrate strong conflict resolution skills to address issues promptly and maintain positive team dynamics.
• Navigate challenges tactfully while keeping the focus on programme objectives.

Strategic Partnering and Business Development:

• Work with the Business Development team to assemble Industrial Stakeholders and Performers across Research Institutes (RI"s) to build a cohesive team for the execution of the programme.
• Supporting on Strategy and Business Development activities when called upon.

Additional Considerations:

• Collaborative Environment: Foster a collaborative and inclusive work environment, promoting teamwork and knowledge-sharing across diverse research and project teams.
• Adaptability: Demonstrate flexibility in adapting to the evolving needs of research programmes and the institute, contributing to an agile and responsive work culture.
• Continuous Learning: Stay abreast of emerging trends and advancements in bioinformatics and related fields, strategic directions and programmes in A*STAR, integrating new knowledge into programme strategies.
• Budget Oversight: Collaborate with finance teams to monitor programme budgets, ensuring financial sustainability and sufficient resource allocation.
• Independence and Motivation: Self-motivated individual capable of driving projects and programmes independently.
• Strive for Excellence: Uphold high quality of performance, and taking initiatives to identify opportunities for programme improvement and innovation.
• Resourcefulness: Ability to get guidance and support from other job functions and divisions in A*STAR to be position the programme, resolve bottlenecks and ensure smooth execution of the programme.

Qualifications:

• PhD or other advanced degree in bioinformatics, biomedical engineering, life sciences or relevant scientific or management field.
• Proven success in programme and project management, preferably in a research or academic setting. PMP certification is a preferred.
• Strong understanding of bioinformatics and life sciences.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills
• Demonstrated ability to manage multiple stakeholders and conflicting priorities.
• Proficiency in conflict resolution and problem-solving.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

About Us:

The Bioinformatics Institute at the Agency of Science, Technology and Research is at the forefront of cutting-edge research in the field of bioinformatics, contributing to advancements in drug discovery, clinical diagnostics and therapeutics, biological knowledge creation and beyond. We are seeking a dynamic and experienced Programme Manager to join our team to lead the execution of research programmes across multiple institutes and external entities.

About This Role:

As a Programme Manager at the Bioinformatics Institute within the Agency of Science, Technology and Research, you will play a crucial role in driving the success of our research programmes. This dynamic position requires a blend of strategic thinking, effective communication, and project management skills to ensure the seamless scoping, alignment and execution of cutting-edge projects.

You will be at the centre of action of interdisciplinary collaborations, working closely with research teams, external partners, and stakeholders to advance the field of bioinformatics. This role offers a unique opportunity to contribute to groundbreaking scientific discoveries while navigating the challenges of managing diverse programmes. If you are a motivated and skilled individual with a passion for scientific innovations, this role provides an exciting platform to shape the future of bioinformatics research.

Key Responsibilities:

Programme Ownership:

• Take ownership of research programmes together with the scientific lead, overseeing the entire lifecycle from project formation to execution.
• Collaborate with research teams in the early phases to assist in proposal scoping and development, funding acquisition, and project initiation.

Project Management:

• Utilize strong project management skills to ensure projects are delivered on time, on target and within resources.
• Develop and implement project plans, track progress, and proactively identify and mitigate risks, under framework agreements.
• Work closely with scientific lead to pitch to management and gain required approvals for contract execution and funding.
• Working with other project managers in the programme to coordinate execution and reporting.
• Manage multiple programmes concurrently, each at different stages of development, with varying levels of attention required.
• Prioritize and allocate resources efficiently to meet programme objectives

Stakeholder Management:

• Engage with internal and external stakeholders to build strong relationships and ensure alignment with programme goals throughout programme lifecycle.
• Effectively communicate project updates, milestones, and potential challenges to stakeholders.

Conflict Management:

• Demonstrate strong conflict resolution skills to address issues promptly and maintain positive team dynamics.
• Navigate challenges tactfully while keeping the focus on programme objectives.

Strategic Partnering and Business Development:

• Work with the Business Development team to assemble Industrial Stakeholders and Performers across Research Institutes (RI"s) to build a cohesive team for the execution of the programme.
• Supporting on Strategy and Business Development activities when called upon.

Additional Considerations:

• Collaborative Environment: Foster a collaborative and inclusive work environment, promoting teamwork and knowledge-sharing across diverse research and project teams.
• Adaptability: Demonstrate flexibility in adapting to the evolving needs of research programmes and the institute, contributing to an agile and responsive work culture.
• Continuous Learning: Stay abreast of emerging trends and advancements in bioinformatics and related fields, strategic directions and programmes in A*STAR, integrating new knowledge into programme strategies.
• Budget Oversight: Collaborate with finance teams to monitor programme budgets, ensuring financial sustainability and sufficient resource allocation.
• Independence and Motivation: Self-motivated individual capable of driving projects and programmes independently.
• Strive for Excellence: Uphold high quality of performance, and taking initiatives to identify opportunities for programme improvement and innovation.
• Resourcefulness: Ability to get guidance and support from other job functions and divisions in A*STAR to be position the programme, resolve bottlenecks and ensure smooth execution of the programme.

Qualifications:

• PhD or other advanced degree in bioinformatics, biomedical engineering, life sciences or relevant scientific or management field with at least 5 years of relevant experience.
• Proven success in programme and project management, preferably in a research or academic setting. PMP certification is a preferred.
• Strong understanding of bioinformatics and life sciences.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills
• Demonstrated ability to manage multiple stakeholders and conflicting priorities.
• Proficiency in conflict resolution and problem-solving.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

About Us:

The Bioinformatics Institute at the Agency of Science, Technology and Research is at the forefront of cutting-edge research in the field of bioinformatics, contributing to advancements in drug discovery, clinical diagnostics and therapeutics, biological knowledge creation and beyond. We are seeking a dynamic and experienced Programme Manager to join our team to lead the execution of research programmes across multiple institutes and external entities.

About This Role:

As a Programme Manager at the Bioinformatics Institute within the Agency of Science, Technology and Research, you will play a crucial role in driving the success of our research programmes. This dynamic position requires a blend of strategic thinking, effective communication, and project management skills to ensure the seamless scoping, alignment and execution of cutting-edge projects.

You will be at the centre of action of interdisciplinary collaborations, working closely with research teams, external partners, and stakeholders to advance the field of bioinformatics. This role offers a unique opportunity to contribute to groundbreaking scientific discoveries while navigating the challenges of managing diverse programmes. If you are a motivated and skilled individual with a passion for scientific innovations, this role provides an exciting platform to shape the future of bioinformatics research.

Key Responsibilities:

Programme Ownership:

• Take ownership of research programmes together with the scientific lead, overseeing the entire lifecycle from project formation to execution.
• Collaborate with research teams in the early phases to assist in proposal scoping and development, funding acquisition, and project initiation.

Project Management:

• Utilize strong project management skills to ensure projects are delivered on time, on target and within resources.
• Develop and implement project plans, track progress, and proactively identify and mitigate risks, under framework agreements.
• Work closely with scientific lead to pitch to management and gain required approvals for contract execution and funding.
• Working with other project managers in the programme to coordinate execution and reporting.
• Manage multiple programmes concurrently, each at different stages of development, with varying levels of attention required.
• Prioritize and allocate resources efficiently to meet programme objectives

Stakeholder Management:

• Engage with internal and external stakeholders to build strong relationships and ensure alignment with programme goals throughout programme lifecycle.
• Effectively communicate project updates, milestones, and potential challenges to stakeholders.

Conflict Management:

• Demonstrate strong conflict resolution skills to address issues promptly and maintain positive team dynamics.
• Navigate challenges tactfully while keeping the focus on programme objectives.

Strategic Partnering and Business Development:

• Work with the Business Development team to assemble Industrial Stakeholders and Performers across Research Institutes (RI"s) to build a cohesive team for the execution of the programme.
• Supporting on Strategy and Business Development activities when called upon.

Additional Considerations:

• Collaborative Environment: Foster a collaborative and inclusive work environment, promoting teamwork and knowledge-sharing across diverse research and project teams.
• Adaptability: Demonstrate flexibility in adapting to the evolving needs of research programmes and the institute, contributing to an agile and responsive work culture.
• Continuous Learning: Stay abreast of emerging trends and advancements in bioinformatics and related fields, strategic directions and programmes in A*STAR, integrating new knowledge into programme strategies.
• Budget Oversight: Collaborate with finance teams to monitor programme budgets, ensuring financial sustainability and sufficient resource allocation.
• Independence and Motivation: Self-motivated individual capable of driving projects and programmes independently.
• Strive for Excellence: Uphold high quality of performance, and taking initiatives to identify opportunities for programme improvement and innovation.
• Resourcefulness: Ability to get guidance and support from other job functions and divisions in A*STAR to be position the programme, resolve bottlenecks and ensure smooth execution of the programme.

Qualifications:

• Bachelor or other advanced degree in bioinformatics, biomedical engineering, life sciences or relevant scientific or management field.
• Proven success in programme and project management, preferably in a research or academic setting. PMP certification is a preferred.
• Strong understanding of bioinformatics and life sciences.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills
• Demonstrated ability to manage multiple stakeholders and conflicting priorities.
• Proficiency in conflict resolution and problem-solving.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

A Progamme Manager (PM) (Objective and Key Results Officer) position is available in the Computational Digital Pathology Lab (CDPL) at the Bioinformatics Institute (BII), Agency for Science, Technology and Research (A*STAR), Singapore. The AI-based Digital Pathology (AIDP) Program aims to develop and validate advanced AI and machine learning solutions, image processing, computer vision, and mathematical modelling for the pathological diagnosis and prognosis of cancer using digitized pathology slides, including both biopsy and whole standard slides.

The innovative AI-based Digital Pathology Diagnosis (AIDP) programme is a pioneering venture set to transform the landscape of AI pathological diagnosis and solve the global shortage of pathologists and increasing cancer cases with cutting-edge AI technologies. Our focus is on bridging gaps in data quality, model generalizability and market scalability. This groundbreaking initiative aims to advance pathology practices by developing artificial intelligence systems that accurately diagnoses cancer and other diseases from digital pathology images. By leveraging state-of-the-art AI technology and advanced methodologies, we strive to achieve breakthroughs that will revolutionize the way pathologists diagnose diseases, such as Lymphoma, Gastric, Colorectal and Breast cancers, ultimately improving patient outcomes and healthcare efficiency. This program is supported by national funding and led by esteemed institutions/hospitals and cross-disciplinary leaders in the field, providing an unparalleled opportunity for professional growth and collaboration with top-tier experts.

We are seeking passionate, talented individuals to join our dynamic team. If you are driven by curiosity and have a desire to be at the forefront of AI medical innovation, this is the perfect opportunity for you. As a member of our team, you will work in a stimulating environment where creativity and initiative are highly valued. You will have access to state-of-the-art facilities, high-quality data and other resources, and the chance to contribute to high-impact research that can shape the future pathology. Our focus is on creating robust, reliable AI systems that can assist pathologists in making faster and more accurate diagnoses, ultimately leading to better patient care and improving the life quality of humankinds. We are looking for candidates who are not only skilled but also enthusiastic about making a difference. Join us in this exciting journey and be a part of something truly extraordinary! For a research overview of our lab, please refer to https://www.a-star.edu.sg/bii/research/ciid/cdpl

Key Skills and Responsibilities:

• Project Planning and Execution: Follow and dynamically adjust the project plan of AIDP programme, including milestones and deadlines. Coordinate with cross-functional teams to ensure alignment and progress.
• Team Management and Leadership: Lead, mentor, and manage project teams, fostering a collaborative and productive work environment. Facilitate effective communication and teamwork among team members.
• Stakeholder Management: Engage with internal and external stakeholders, including funding bodies, research institutions, and clinical partners. Provide regular updates and reports on project status, risks, and outcomes.
• Objective and Key Results (OKRs) Management: Define and track OKRs to ensure the programme meets its strategic goals. Analyze performance data and make adjustments to keep the project on track.
• Risk Management: Identify potential risks and develop mitigation strategies. Monitor and address issues that could impact project success.
• Resource Management: Allocate and adjust resources effectively, ensuring that project needs are met within budget constraints. Manage procurement and logistics for project-related resources.
• Quality Assurance: Ensure that project deliverables meet the highest standards of quality and reliability. Implement quality control processes and continuous improvement practices.
• Collaboration and commercialization: Build strong collaboration with the local and oversea hospitals. Establish the agreements with the industrial partners for licensing and commercialization.
• Domain Knowledge: Basic knowledge, experience, and expertise in artificial intelligence, machine learning, pattern recognition, and digital image processing techniques.
• Strong analytical and logical thinking skills to address and solve complex scientific and commercialization problems.

Requirements:

• Ph.D/Master/Bachelor degree in Biomedical Engineering, Computer Science, or a related field with industrial and project management skill and experience. Additional qualifications in Project Management (e.g., PMP) are advantageous.
• Excellent writing skills, coupled with outstanding communication abilities.
• A strong team player with proven experience in managing large-scale research or development projects, preferably in the healthcare or AI fields.
• Strong background in data science, AI, machine learning, or digital pathology.
• Excellent leadership, organizational, and communication skills.
• Ability to manage multiple tasks and projects simultaneously.
• Proficiency in project management tools and software.
• Strong analytical and problem-solving skills.
• Passionate about AI and medical innovation.
• Highly motivated and results-oriented.
• Able to work under pressure and adapt to changing circumstances.
• Proven experience or strong interest in working within cross-disciplinary teams, including collaborations with hospitals and clinical researchers.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

A Progamme Manager (PM) (Objective and Key Results Officer) position is available in the Computational Digital Pathology Lab (CDPL) at the Bioinformatics Institute (BII), Agency for Science, Technology and Research (A*STAR), Singapore. The AI-based Digital Pathology (AIDP) Program aims to develop and validate advanced AI and machine learning solutions, image processing, computer vision, and mathematical modelling for the pathological diagnosis and prognosis of cancer using digitized pathology slides, including both biopsy and whole standard slides.

The innovative AI-based Digital Pathology Diagnosis (AIDP) programme is a pioneering venture set to transform the landscape of AI pathological diagnosis and solve the global shortage of pathologists and increasing cancer cases with cutting-edge AI technologies. Our focus is on bridging gaps in data quality, model generalizability and market scalability. This groundbreaking initiative aims to advance pathology practices by developing artificial intelligence systems that accurately diagnoses cancer and other diseases from digital pathology images. By leveraging state-of-the-art AI technology and advanced methodologies, we strive to achieve breakthroughs that will revolutionize the way pathologists diagnose diseases, such as Lymphoma, Gastric, Colorectal and Breast cancers, ultimately improving patient outcomes and healthcare efficiency. This program is supported by national funding and led by esteemed institutions/hospitals and cross-disciplinary leaders in the field, providing an unparalleled opportunity for professional growth and collaboration with top-tier experts.

We are seeking passionate, talented individuals to join our dynamic team. If you are driven by curiosity and have a desire to be at the forefront of AI medical innovation, this is the perfect opportunity for you. As a member of our team, you will work in a stimulating environment where creativity and initiative are highly valued. You will have access to state-of-the-art facilities, high-quality data and other resources, and the chance to contribute to high-impact research that can shape the future pathology. Our focus is on creating robust, reliable AI systems that can assist pathologists in making faster and more accurate diagnoses, ultimately leading to better patient care and improving the life quality of humankinds. We are looking for candidates who are not only skilled but also enthusiastic about making a difference. Join us in this exciting journey and be a part of something truly extraordinary! For a research overview of our lab, please refer to https://www.a-star.edu.sg/bii/research/ciid/cdpl

Key Skills and Responsibilities:

• Project Planning and Execution: Follow and dynamically adjust the project plan of AIDP programme, including milestones and deadlines. Coordinate with cross-functional teams to ensure alignment and progress.
• Team Management and Leadership: Lead, mentor, and manage project teams, fostering a collaborative and productive work environment. Facilitate effective communication and teamwork among team members.
• Stakeholder Management: Engage with internal and external stakeholders, including funding bodies, research institutions, and clinical partners. Provide regular updates and reports on project status, risks, and outcomes.
• Objective and Key Results (OKRs) Management: Define and track OKRs to ensure the programme meets its strategic goals. Analyze performance data and make adjustments to keep the project on track.
• Risk Management: Identify potential risks and develop mitigation strategies. Monitor and address issues that could impact project success.
• Resource Management: Allocate and adjust resources effectively, ensuring that project needs are met within budget constraints. Manage procurement and logistics for project-related resources.
• Quality Assurance: Ensure that project deliverables meet the highest standards of quality and reliability. Implement quality control processes and continuous improvement practices.
• Collaboration and commercialization: Build strong collaboration with the local and oversea hospitals. Establish the agreements with the industrial partners for licensing and commercialization.
• Domain Knowledge: Basic knowledge, experience, and expertise in artificial intelligence, machine learning, pattern recognition, and digital image processing techniques.
• Strong analytical and logical thinking skills to address and solve complex scientific and commercialization problems.

Requirements:

• Master/Bachelor degree in Biomedical Engineering, Computer Science, or a related field with industrial and project management skill and experience. Additional qualifications in Project Management (e.g., PMP) are advantageous.
• Excellent writing skills, coupled with outstanding communication abilities.
• A strong team player with proven experience in managing large-scale research or development projects, preferably in the healthcare or AI fields.
• Strong background in data science, AI, machine learning, or digital pathology.
• Excellent leadership, organizational, and communication skills.
• Ability to manage multiple tasks and projects simultaneously.
• Proficiency in project management tools and software.
• Strong analytical and problem-solving skills.
• Passionate about AI and medical innovation.
• Highly motivated and results-oriented.
• Able to work under pressure and adapt to changing circumstances.
• Proven experience or strong interest in working within cross-disciplinary teams, including collaborations with hospitals and clinical researchers.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

• Administer all direct sales channels and the procedures related to bidding which is essential for the operation.
• Engage with designated or agreed-upon clients or prospects to advertise business offerings in a particular region or industry.
• Focuses on reaching personal sales targets, developing new business prospects, building connections with customers, and effectively addressing specific customer issues.
• Create product and service solutions, along with customized contract conditions, that satisfy clients' mid- to long-term needs while taking into account the advice of relevant internal specialists.
• Present the proposed solution to client representatives, then negotiate a deal within predetermined commercial constraints.

Requirements:

• Diploma and above
• At least 5 years of Sales experience in Marine Sector.
• Excellent leadership, communication, and interpersonal skills.
• Proven experience in developing strategic sales plans.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition and engagement. The Regional Brand and Growth Marketing team covers all aspects of online and performance marketing, which involve tracking and measuring data to better reach our users. Our local marketing teams work closely with the regional teams to localise and adapt strategies to increase brand awareness and acquisition in each market. Browse our Marketing team openings to see how you can make an impact with us.

Job Description:

• Identify areas of growth for topline metrics, developing and executing initiatives to drive improvement and commercial impact for our engagement platforms
• Liaise closely with local market commercial teams and regional stakeholders and address any stakeholder concerns
• Facilitate the coordination of resources, tasks, and activities to ensure the timely achievement of project milestones.
• Define clear project objectives, monitor project progress, and inspire the adoption of planning and execution best practices.
• Conduct quantitative and qualitative analysis to address the key issues and develop actionable solutions

Requirements:

• At least a Bachelor’s Degree and above
• Minimum 4 years of experience working with content and engagement channels
• Advanced proficiency in Google Suites (e.g. Sheets, Docs, Slides)
• Strong analytical, critical thinking, and problem-solving abilities
• Experience in managing regional portfolios and working with regional stakeholders to collaborate effectively with teams from diverse markets and backgrounds
• Excellent written and verbal communication skills and proficiency in complex project management

• Develops a strategic sales plan with the intention of reaching or exceeding individual sales targets and assisting in the overall organic business expansion.
• Plan and achieve revenue retention, drive revenue growth, and acquire new business within the individual's customer portfolio.
• Determines clear objectives for each sales call or meeting; adapts pre-made materials to make engaging presentations to influential people; uses relevant questions to get information, gauge interest from customers, and identify areas that require more information.
• Utilizes the effective implementation of the CRM system for creating reports on time and carry out sales activity plans. To improve team performance, offer opportunities for growth, coaching, and training.

Requirements:

• Diploma and above
• At least 5 years of experience in Sales in Defence and Public Sector.
• Excellent leadership, communication, and negotiation skills.
• Proficient in CRM system implementation.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a specialist clinic located at the city.

• Oversee daily clinic operations, ensuring smooth patient flow and optimal resource utilization.
• Manage the clinic budget, monitor expenses, and ensure financial viability.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
• Implement quality improvement initiatives to enhance patient outcomes and service delivery.

Requirements:

• Nitec and above
• At least 2 years of managerial experience in clinic setting.
• Excellent leadership, communication, and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

You are part of the HQ Regional Controllership Team in Sea Finance. You play a key role in bridging HQ finance and country finance teams through leading and rolling out crucial projects and new developments.

• Play a key role in overseeing and guiding country finance teams within the region on all Finance-related initiatives driven from HQ level
• Manage and oversee the cash flow forecasts and projections to effectively manage cash balances
• Develop financial policies and procedures in compliance with group level requirements and local GAAP
• Lead crucial projects in revenue recognition, process improvement, system implementation and other group level initiatives while managing stakeholders from diverse backgrounds
• Seek excellence and continuous improvement through reviewing current business models, identify potential finance and tax risks and proposing feasible solutions to the management
• Assist business through providing data, insights and analytics to support the team in making the right data driven decisions

Requirements

• Bachelor’s degree in Finance, Accounting or a related discipline
• Minimum 4 years of relevant working experience
• Big 4 accounting firm experience desired but not a must
• Strong team player with experience in leading, developing and growing teams preferred
• Passionate in the finance space and loves to challenge the status quo
• Enjoys working in a fast-paced and demanding environment while delivering desired results
• Excellent interpersonal and communication skills to engage and influence stakeholders from diverse backgrounds
• Strong logical and analytical thinking skills with attention to detail and accuracy
• Proficient in Microsoft Excel
• Experience with voluminous data management, statistics and research methodology will be a plus

As part of our recruiting process, interested candidates are to complete an application through our careers website at: https://www.pwc.com/sg/en/careers.html

How will you value-add?

As a Senior Manager, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

• Proactively lead the practise by setting strategy, drive the development of new business in the market, and provide technical advice across disciplines
• Building strong networks within the firm to spot and capitalise on opportunities to get involved in projects that others are leading across a number of different business units and sectors
• Identifying and discussing key issues with our clients to identify potential opportunities
• Responsibility for a majority of day to day client communications
• Responsibility to shape and deliver various projects that exceed the expectations of our clients and our own assignment quality criteria
• Manage and deliver large projects by developing the project team, assessing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team
• Responsibility for management of engagement financials
• Helping to grow and develop our team through hands on training and coaching

About you

• Possess good degree qualifications in accounting or business from recognised Universities, or professional accounting qualifications.
• Minimum 6 years of relevant experience in global accounting firms, with detailed knowledge and understanding of financial due diligence and M&A processes
• Demonstrates proven expertise and success in leadership roles providing financial due diligence and other transaction-related services to large company and private equity fund clients.
• Demonstrates proven expertise and success in leadership interviewing executive management at target companies, as well as extensive knowledge assessing a target company's quality of earnings, net assets, and cash flows.
• Prior experience working in South East Asia is highly regarded, but not essential.
• Excellent written and oral communication and presentation skills.
• Strong analytical skills including the ability to interpret data, generate insights and construct solutions.
• Enthusiasm to work as part of a team based across multiple geographies to meet challenging client deadlines in a fast paced environment.

About the company

My client is a global leader in financial insights, analysis, providing comprehensive tools and solutions for credit ratings, risk assessment, and market intelligence to financial institutions & beyond and helping them drive & make strategic decisions.

As part of its expansion, they are looking for a Client Engagement Manager to join their regional team where you would play a critical role in onboarding clients, providing continuous education, and building strategies to enhance engagement and retention.

About the role

Reporting to to the APAC Regional Director, your responsibilities would includes

• Oversee the onboarding for new clients, ensuring they are well-equipped to utilize the company's web platforms effectively.
• Collaborate closely with clients to understand their needs and objectives, ensuring the platform delivers measurable value.
• Provide ongoing support to existing customers, offering solutions to optimize their experience and drive success.
• Develop strong relationships with clients, becoming their trusted advisor for the platform.
• Monitor usage patterns and proactively address issues to ensure long-term satisfaction and retention.
• Partner with sales colleagues to identify opportunities for growth within existing accounts.
• Gather customer feedback and insights to influence product development and improve user experience.
• Stay informed about industry trends and competitors to offer relevant and impactful advice to customers.

Skills and experience required

• Proven experience in customer success, account management, or a related field, preferably in financial services or SaaS platforms.
• Exceptional communication and presentation skills, with the ability to translate technical information into user-friendly language.
• Strong analytical skills to interpret customer data and usage patterns for actionable recommendations.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

Meta is looking for an individual to join its Content Policy Team. The team’s mission is to create and communicate rules for how our products may be used by people on Meta and its family of applications. Specifically, this individual will be responsible for policies that focus on consumer safety and regulatory compliance.

As a member of the team, you will work closely with a number of other teams at Meta, including our Global Operations, Product, Legal, Communications, and Public Policy teams. You will be responsible for helping our team craft and implement content standards that best serve the company and the people who use our services globally. It is critical that you are able to analyze and communicate the costs and benefits of refinements to content policies at Meta and their implementation, and be comfortable making difficult decisions under pressure.

This is a full time, in-office role based in Singapore.

Responsibilities

• Help craft and implement content policies that take into account regulatory compliance with the needs of a global community.
• Collaborate with Policy, Product, Operations, Legal, Communications and External Stakeholders to drive policy improvements.
• Articulate policy philosophy and changes to relevant parties, including both internal and external stakeholders.
• Proactively identify gaps in existing policies and develop scalable solutions.
• Join the policy on-call roster to help field policy questions on high priority escalations, with an expectation to think critically about complex problems and exercise excellent judgment under time pressure.

Minimum Qualifications

• At least 5 years experience in online safety policy and/or content policy
• Experience working in a global team
• Excellent written and oral communication skills
• Experience communicating cross-functionally, particularly in the area of consensus-building
• Experience in analytical-thinking and problem-solving

Preferred Qualifications

• Previous experience in content regulation
• Knowledge of Meta products and principles

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Are you passionate about delivering exceptional dining experiences and driving restaurant success? Join our team as an Assistant Restaurant Manager and play a pivotal role in creating memorable moments for our guests while ensuring our operations run smoothly and profitably.

What to expect:

• Support the Restaurant Manager in overseeing daily operations, ensuring exceptional service, food quality, and guest satisfaction.
• Conduct shift briefings, align team priorities, and oversee adherence to standard operating procedures.
• Address guest concerns promptly and resolve issues professionally to ensure positive outcomes and satisfaction.
• Oversee reservation management, guest seating, waitlist handling, and accurate wait-time communication.
• Promote events, menu offerings, and special promotions to increase reservations.
• Perform administrative tasks, including reservation logs, guest records, and management reports
• Assist with staff training, scheduling, performance monitoring, and feedback.
• Manage inventory, including ordering, supplier coordination, and waste control.
• Ensure compliance with health, safety, and hygiene standards through routine inspections.
• Support additional duties as assigned by the Restaurant Manager to ensure smooth operations.

Requirement:

• At least 2 years of relevant experience in F&B restaurants
• Willing to be involved in hands on operations
• Excellent communication and interpersonal skills
• Ability to work effectively under pressure in a fast-paced environmen

5 Days work/week rostered, must be able to work weekends.
Time: Between 10.30am to 3pm and 5.30pm to 10.30pm (Split Shift) - 44 Hours/Week

Duration: 2 years contract

Location: Shenton

Working hours: Mon - Fri (830am - 6pm)

Responsibilities

Training Admin:

• Manage L&D group mailbox.
• Set up Catalogue and Courses on LMS.
• Track mandatory eLearning completion status and send reminder emails to delinquents.
• Track and upload learning hours for in-house, external, and online training sessions.
• Support Learners Registration on external training sites, all types of training including mandatory eLearning.
• Event Management (Logistics – Venue, F&B, Training materials).
• Drive program awareness and engagement.
• Raise and assist in course grants submission.
• Manage digital portal access and download learning reports.
• Oversee training and HR related procurement activities and invoice payments.
• Coordinate with new and existing vendors for training programs, including onboarding for new vendors.
• Prepare reports for audits and financial year-end sustainability purposes."

Leave Admin

• Manage Leave group mailbox.
• Support leave management such as joiner, leave, year-end leave calculation and staff queries.
• Liaise with staff, manager and HR (BP, Payroll) to obtain necessary information needed for calculating actual leave entitlement/utilization of leave days.
• Support system enhancement, review leave application process, preparation of user requirements, UAT relating to use of SAP SF Leave System.

Requirements

• Minimum Diploma in any discipline
• At least 3 year(s) of working experience in Leave & Training Admin. Proficient in Microsoft Excel, minimally Intermediate level
• Entry level candidates will be considered
• Familiarity with SAP/SuccessFactors

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

GetGo is Singapore’s largest and fastest-growing carsharing platform that enables everyone with the freedom to drive without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. You will be the bridge between the GetGo community and various business functions such as Operations, Marketing, Enforcement, Tech, and Customer Service. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

The working hours for this role are 10.30pm -7.30am. This is a 5 Days work week that requires to work over the both weekends + 3 week days.

This is also a 1 year contract position, convertible to full-time. Please only apply if you are able to work this shift arrangement.

Day to Day Activities

• Provide excellent customer service to GetGo’s customers
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• Share clear and accurate information when attending and responding to queries on GetGo’s official communication channels, including but not exclusive to live chat and emails
• Resolve customer enquiries and disputes efficiently, and escalate issues promptly when required
• Encourage and influence an excellent service mindset in the CX team and affirm positive behaviour
• Dealing with service failure and crisis management

Who We Are Looking For

• Passionate team member who loves to serve
• Minimum two (2) years experience as a Customer Support Specialist or similar Customer Service role, preferably with live chat support background
• Experience using help desk software such as Intercom, Zendesk is preferred
• Proficient in using Microsoft Office applications such as Excel, PowerPoint, Word
• Excellent verbal and written communication skills is a must

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values:

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!