• Manage the Influencer strategy through gifting, events and activations, and social content.
• Handle the development and performance of influencer marketing campaigns across social and offline channels.
• Build-up the growing Influencer team, optimizing and scaling the existing programs, work closely with the in-house Creative team to drive impact across all social channels.
• Establish and build relationships with key industry partners on social platforms.

Requirements:

• Degree and above
• At least 5 years of influencer marketing, social media experience in the E-Commerce, Fashion/Retail industry.
• Skilled in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Experienced with a deep understanding of the dairy and food ingredients industry preferred.
• Proven track record of achieving sales targets and business objectives
• Strong ability to build and maintain positive relationships with clients and internal stakeholders is essential.
• Singapore based.

About the Opportunity

Reporting to the Sales Director, NZMP S&EA, the Sales Manager is responsible for managing a specific set of customers within their respective markets, and developing & executing account plans to achieve volume, revenue, and pricing targets. You will leverage complex sales tools and innovative solutions to drive value creation and customer satisfaction.

To ensure successful execution, you will collaborate closely with various internal teams, including Sales Operations, Technical, Supply Chain, Manufacturing, Marketing, CPM, Category Teams, and Regulatory teams. This cross-functional collaboration is essential to meet business objectives and deliver timely solutions to customers.

Role Accountabilities

Account Strategy:

• Develop a deep understanding of the customer vision, mission, strategies and business drivers and how they impact on the customer’s relationship with Fonterra. Use this understanding to name and drive strategic objectives, new business opportunities.
• Using the Fonterra WoS tools and methodology, prepare and communicate dynamic account plans.
• Develop and execute comprehensive account plans aligned with Fonterra's regional and global strategies.
• Monitor market trends, competitor activities, and customer needs for strategic decision-making purpose.
• Communicate the account plan up, down and across Fonterra, to influence outcomes
• Participate actively in developing and implementing Fonterra and regional strategies, in the context of local market environment and opportunities.

Deliver exceptional service standards for customers and operations:

• Develop and maintain excellent relationships with customer decision makers. Ensure efficient, seamless customer services through monitoring customer interfaces and providing feedback to relevant parties
• Maintain accurate demand signals, and a robust opportunity pipeline with accurate inputs into IBP processes for aligned accounts
• Adhere to financial, sales and operating authorities as defined by Fonterra company policy
• Develop and maintain an in-depth understanding of the supply chain; including knowledge of import regulations, licences and documentation specific to the local market
• Work closely with Global Ingredients network to address long term supply, supply chain, capacity and profitability issues and opportunities
• Develop and maintain comprehensive knowledge of new and existing dairy products and the market environment in which they compete

Sales and Business Development:

• Achieve sales, business growth, and profitability targets.
• Identify and pursue new business opportunities, including product launches and value-added services.
• Develop partnerships between Fonterra and the customer stakeholders to identify and capture mutually beneficial growth opportunities.
• Manage sales in accordance with volume, value and pricing guidelines
• Manage account receivables and credit limits to mitigate risk.

Market Intelligence:

• Gather and analyse market intelligence to identify trends and opportunities.
• Monitor competitor activities and customer behaviour to inform strategic decisions.
• Develop a deep understanding of the global dairy market and customer needs.
• Possess an understanding of dairy financial markets, and commodity indices

Team Collaboration:

• Collaborate with cross-functional teams to ensure alignment and efficient execution of strategies.
• Foster a positive and collaborative work environment.

About You

• Degree with minimum 5 to 10 years of experience in sales, technical, marketing, or business development roles in a multinational environment
• Experience with a deep understanding of the dairy and food ingredients industry preferred.
• Proven track record of achieving sales targets and business objectives.
• A strong ability to build and maintain positive relationships with clients and internal stakeholders is essential.
• Possess a keen eye for detail and the ability to interpret complex data.
• Excellent written and verbal communication skills.
• Proven relationship-building skills.
• Ability to identify and resolve issues effectively and efficiently.
• Ability to work independently and as part of a team.
• Proactive self-starter and committed to delivering high-quality work.

Our Co-operative

Te Mātāpuna toa takitini

Fonterra’s strength is in the collective.

We are a Co-operative created and owned by Aotearoa New Zealand dairy farmers. Our rich history is built on farming families working together to share the natural goodness of our dairy with the world.

NZMP, which stands for New Zealand Milk Products, is the ingredients and solutions brand of dairy co-operative, Fonterra. We have one of the broadest ranges in the dairy industry; our ingredients are sold in over 100 countries and are used by some of the world’s most famous food and nutrition brands.

Owned by 9,000 New Zealand farming families, NZMP are backed by Fonterra’s grass-fed farming heritage, passion for innovation, and leading processing and quality standards.

Organizational Background:

The Wildlife Conservation Society (WCS) is a US non-profit, tax-exempt, private organization established in 1895 that saves wildlife and wild places by understanding critical issues, crafting science-based solutions, and taking conservation actions that benefit nature and humanity. With more than a century of experience, long-term commitments in dozens of landscapes, field presence in 56 nations, and experience of helping establish over 150 protected areas across the globe, WCS has amassed the biological knowledge, cultural understanding and partnerships to ensure that vibrant, wild places and wildlife thrive alongside local communities. Working with local communities and organizations, that knowledge is applied to address species, habitat and ecosystem management issues critical to improving the quality of life of poor rural people whose livelihoods depend on the direct utilization of natural resources.

Program Summary:

The Southeast Asia-Pacific (SEAP) Regioncomprises six country programs: Indonesia, Malaysia, Philippines, Solomon Islands, Papua New Guinea, and Fiji, reporting to a regional management and fundraising office in Singapore. This has recently been created as a new ‘super-region’, following the merger of two former regions of Southeast Asian Archipelago and Melanesia. The new region now encompasses the Coral Triangle; a global centre for marine biodiversity with extraordinarily high integrity coastal reef ecosystems. The extensive Southeast Asia and Pacific Island archipelagos harbour outstanding species endemism in both their coastal and terrestrial realms, combined with vast marine jurisdictions. Across the Pacific Islands in particular, the region also encompasses a remarkable interconnectedness between people, culture and nature that offers a uniquely participatory and inclusive approach to conservation.

Position Objectives:

The Wildlife Conservation Society (WCS) seeks a dynamic and motivated individual with excellent communication and organizational skills to support the regional management of WCS’s SEAP program. This is a rapidly evolving and growing program with a diverse and expanding portfolio of donors, partners and projects. The region presents a set of complex conservation challenges to biodiversity and their habitats and WCS field programs are addressing these through a number of initiatives including protected area management, community engagement, sustainable livelihoods, policy reform and sustainable financing.

Job Summary:

The Regional Program Manager (RPM) will directly support the SEAP Regional Director and work in close coordination with the Regional Business Manager and Grants Manager, and field program leadership. The primary objective of the RPM position is to ensure central coordination support to the regional and country programs in grant proposal, management and report development, donor compliance, knowledge management, implementation tracking and internal communications. The RPM will fulfill a key role in program management, managing workflows, and information management for the SEAP regional team and help ensure excellent coordination with the rest of WCS Global and Corporate to facilitate and support WCS's mission in the region.

Responsibilities:

Overall responsibilities:

• Provide effective coordination and operational support to the SEAP Regional Director and team (including Regional Business and Grants Managers and country program teams) to successfully manage a growing portfolio of grants, related processes and workflow for the region.

• Support the SEAP Regional Director and team in the building of collaborative relationships with central WCS Global staff (including in New York and Europe), particularly on grant management, fundraising and partnership management, communicating the interests and priorities of the regional program with the global program and partner departments.

• Supports strategic partnership-building with government, donors, and WCS stakeholders, in coordination with the Regional Director and Country Directors, as appropriate.

• Support project teams to prepare on-time grant reports, proposals, and communications with donors; review these materials to ensure adherence to quality guidelines and assist in tracking and ensuring timely implementation and deliverables for project grants.

• Work closely with the country teams to coordinate and support implementation of cross-cutting technical support to assist and build capacity of programs and staff.

• Identify and pursue agreed fund-raising opportunities to implement the objectives and activities agreed under the regional and country strategic plans.

• Assist the Regional Director with cross-regional strategic prioritization work: facilitating implementation of program priorities, strategy, and approaches: supporting project development and ensuring implementation is tracked and monitored.

Specific Tasks & Responsibilities

Strategic Leadership

• Support the SEAP Regional Director and team in building collaborative relationships as a focal point for SEAP programs with the wider WCS Global team

• Work with the SEAP Regional Director and the central Global Resources and Grants, Management & Compliance team to review and implement funding strategies to meet agreed funding objectives and targets, and ensure sound grant management and compliance.

• Communicating regional program priorities and interests to the global program and partner departments; ensuring coordination, management, and support to the region.

• Provide effective coordination and operational support to the SEAP Director and regional team to successfully manage a growing portfolio of grants, related processes, and workflows.

• Conduct research and analysis of suitable mix of conservation donors to increase understanding of the donor environment in the SEAP Region as well as long-term perspectives and preferences.

Program Development and Management

• Support field teams, as needed, with the development of funding project workplans

• Oversee a Monitoring, Evaluation, Adaptation and Learning (MEAL) approach to support program implementation

• Provide support to various WCS departments (HR, Safety and Security, etc.) to ensure alignment of and communication of policies and procedures across the region

• Assist HR teams in the development of Terms of References, contract review and with selection and onboarding of new staff to the program where needed

• Support Regional Business and Procurement Managers in the development and review of contracts where needed

Proposal Development, Reporting & Grants Management

• Under the guidance of the Regional Director, and in coordination with the Regional Business and Grants Managers and Country program teams, support proposal preparation and donor reporting.

• Work closely with the Regional Grants Manager to ensure the monitoring of grants for compliance with WCS’s policies and procedures as well as donor / government / external rules and regulations.

• Liaise with the Regional Business and Grants Managers in process mapping and assist with improvement of standard procedures and control of workflows.

• Under the guidance of the Regional Director, and in coordination with the Regional Business Manager, support and coordinate high level project monitoring and host regular meetings with Program, Project, Management, Evaluation, Adaptation and Learning (MEAL), and the Regional Management teams to ensure performance on individual grants is tracked effectively, risks and issues are flagged and corrective action taken as appropriate.

• Ensure knowledge management by maintaining good project documentation and archiving.

Qualifications and Requirements:

Requirements:

• A Bachelors or Master's degree in a related field (international relations, development, social or natural sciences or similar), or equivalent work experience.
• Minimum 8+ years professional experience.

· Proven successful grants management skills, ideally with EU, US and/or other bilateral donors, including proposal and report writing, but also workflow management and compliance.

• Ability to multi-task and deliver high quality outputs sometimes within short deadlines.
• Experience working, coordinating and collaborating with diverse stakeholders, including partner NGOs.

· Proven effective coordination skills, with excellent communication, organizational and interpersonal skills, with demonstrated success in working with diverse partners and within a large, dynamic and complex program to achieve common objectives.

• Excellent oral and written communication skills in English.
• Willingness to travel to sites across the region.
• Interest in conservation and committed to the mission of the Wildlife Conservation Society.

Preferred:

• Demonstrated experience working as an effective member of a multi-cultural team, with experience working in SEAP and across time-zones is a distinct advantage.
• Proficiency in a language, other than English, from a country within the region is an advantage

WCS is an equal opportunity employer, and the organization complies with all employment and labor laws and regulations that prohibit discrimination in hiring and ensures that candidates from all backgrounds are fairly and consistently considered during the recruitment process. We are dedicated to hiring and engaging a diverse workforce. We are committed to cultivating an inclusive work environment and look for future team members who share that same value. The organization provides equal employment opportunities for all qualified candidates. The organization does not discriminate for employment based on gender, race/ethnicity, religion, color, national origin, sex, age, disability, marital status, sexual orientation, citizenship status, caste, genetic information or any other covered status or characteristic protected by laws and regulations/and similar categories.

It is everyone’s responsibility to ensure that we do not tolerate discrimination or harassment based upon a person’s membership in one of these protected categories in areas such as recruitment, selection, job assignment, supervision, training, promotions, job grading, transfers, termination, compensation, benefits, educational opportunities, WCS sponsored recreational activities and facilities.

The organization complies with the spirit and intent of relevant local laws and WCS’s employment policies.

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You're independent, proactive, and comfortable with ambiguity and problem-solving. You have experience juggling multiple projects and prioritizing them to have the greatest impact on your team and the company. You're also a strategic communicator, helping to define product narratives in conjunction with your team. You'll write and edit campaign content, GTM materials such as video scripts, in-app feature webpages, newsletter copy, and push notification copy, as well as apply and evolve our style guidelines. You have a strong intuition for writing clear, concise copy that is easily translated and localized for our global audience.

Job Description:

1. Responsible for the content ecosystem of international short video platforms. Develop a deep understanding of content, analyze business data and user needs to identify key issues in content production, distribution, and consumption. Set quantifiable goals and implement strategies to achieve them.
2. Conduct quantitative data analysis and qualitative observations to address critical issues in platform ecosystem evolution. Provide effective insights and leverage product mechanisms, content/recommendation strategies, and AI technologies such as machine learning to create a positive content consumption and creation environment.
3. Gain in-depth familiarity and understanding of content recommendation processes and principles. Collaborate with recommendation algorithm teams and analysts to validate the effectiveness of various recommendation strategies and drive continuous optimization.

Qualifications

Minimum Qualification

1. Bachelor's degree or above
2. With more than 3 years of experience in product or strategy roles. Strong content understanding, with experience in content strategies, scheduling strategies, recommendation strategies, or product recommendations preferred.
3. Excellent communication, collaboration, and project management skills. Resilient under pressure, with a strong sense of responsibility and goal orientation. Capable of addressing complex problems with a focus on key priorities and a long-term vision.

Preferred Qualification

1. Strong data analysis and logical thinking skills.
2. Individuals who are deep consumers and creators of content products and those who frequently use international content platforms.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You're independent, proactive, and comfortable with ambiguity and problem-solving. You have experience juggling multiple projects and prioritizing them to have the greatest impact on your team and the company. You're also a strategic communicator, helping to define product narratives in conjunction with your team. You'll write and edit campaign content, GTM materials such as video scripts, in-app feature webpages, newsletter copy, and push notification copy, as well as apply and evolve our style guidelines. You have a strong intuition for writing clear, concise copy that is easily translated and localized for our global audience.

Job Description:

1. Responsible for the content ecosystem of international short video platforms. Develop a deep understanding of content, analyze business data and user needs to identify key issues in content production, distribution, and consumption. Set quantifiable goals and implement strategies to achieve them.
2. Conduct quantitative data analysis and qualitative observations to address critical issues in platform ecosystem evolution. Provide effective insights and leverage product mechanisms, content/recommendation strategies, and AI technologies such as machine learning to create a positive content consumption and creation environment.
3. Gain in-depth familiarity and understanding of content recommendation processes and principles. Collaborate with recommendation algorithm teams and analysts to validate the effectiveness of various recommendation strategies and drive continuous optimization.

Qualifications

Minimum Qualification

1. Bachelor's degree or above
2. With more than 3 years of experience in product or strategy roles. Strong content understanding, with experience in content strategies, scheduling strategies, recommendation strategies, or product recommendations preferred.
3. Excellent communication, collaboration, and project management skills. Resilient under pressure, with a strong sense of responsibility and goal orientation. Capable of addressing complex problems with a focus on key priorities and a long-term vision.

Preferred Qualification

1. Strong data analysis and logical thinking skills.
2. Individuals who are deep consumers and creators of content products and those who frequently use international content platforms.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You're independent, proactive, and comfortable with ambiguity and problem-solving. You have experience juggling multiple projects and prioritizing them to have the greatest impact on your team and the company. You're also a strategic communicator, helping to define product narratives in conjunction with your team. You'll write and edit campaign content, GTM materials such as video scripts, in-app feature webpages, newsletter copy, and push notification copy, as well as apply and evolve our style guidelines. You have a strong intuition for writing clear, concise copy that is easily translated and localized for our global audience.

Job Description:

1. Responsible for the content ecosystem of international short video platforms. Develop a deep understanding of content, analyze business data and user needs to identify key issues in content production, distribution, and consumption. Set quantifiable goals and implement strategies to achieve them.
2. Conduct quantitative data analysis and qualitative observations to address critical issues in platform ecosystem evolution. Provide effective insights and leverage product mechanisms, content/recommendation strategies, and AI technologies such as machine learning to create a positive content consumption and creation environment.
3. Gain in-depth familiarity and understanding of content recommendation processes and principles. Collaborate with recommendation algorithm teams and analysts to validate the effectiveness of various recommendation strategies and drive continuous optimization.

Qualifications

Minimum Qualification

1. Bachelor's degree or above
2. With more than 3 years of experience in product or strategy roles. Strong content understanding, with experience in content strategies, scheduling strategies, recommendation strategies, or product recommendations preferred.
3. Excellent communication, collaboration, and project management skills. Resilient under pressure, with a strong sense of responsibility and goal orientation. Capable of addressing complex problems with a focus on key priorities and a long-term vision.

Preferred Qualification

1. Strong data analysis and logical thinking skills.
2. Individuals who are deep consumers and creators of content products and those who frequently use international content platforms.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Summary:

We are seeking a seasoned Project Manager to lead strategic initiatives and foster strong partnerships with business stakeholders. This role is critical in aligning project objectives with business goals, enhancing user experiences, and ensuring the successful delivery of projects within a large-scale organization.

Mandatory Skill-set:

• A degree in Computer Science, Information Technology, or a related field;
• A minimum of 5 years of technical lead experience within a large organization;
• Proven experience managing software projects, with expertise in project planning, resource management, and stakeholder communication;
• Strong understanding of Agile methodologies (Scrum, Kanban, etc.) and tools such as Jira, Trello, or similar;
• Experienced to lead and oversee large scale migration / platform upgrade projects within the organization;
• Experience in contract negotiation and vendor management;
• Exceptional leadership and project management capabilities;
• Strong decision-making and problem-solving skills;
• Detail-oriented with the ability to manage multiple tasks effectively;
• Excellent verbal and written communication skills, enabling collaboration with stakeholders at all levels.

Desired Skill-set:

• PMP or Scrum Certified is a plus;
• Experience in change management .

Responsibilities:

• Project Manage, gather and understand the business objectives with multiple business stakeholders on projects;
• Manage the projects from end-to-end, quality, budgets and teams to completion;
• Build and lead cross-functional project teams while motivating and coaching team members to ensure project success;
• Lead technical design and architecture reviews for project related enhancements and investigations on system issues;
• Manage and communicate project status, progress, and risks to stakeholders, including senior management and project sponsors;
• Define project scope, objectives, and deliverables that align with organizational goals;
• Work with technical and functional teams, vendors, business stakeholders and delivery teams;
• Manage external service providers and vendors to ensure operational SLA is met;
• Provide proposals for internal teams on functional and technical scope, architecture, system integration, user experience and training;
• Formulate solution plans on gaps identified for the project;
• Keep abreast of regulatory/legislation changes that affects the compliance, procedures and processes;
• Support regulatory audit and review activities for projects;
• Work closely with IT Infrastructure and Cloud team to ensure systems are well supported by underlying infrastructure in an hybrid environment;
• Work closely with IT Governance to ensure all audit and compliance requirements in the project area are met.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Description:

Team Management:

Lead the work of the application development and maintenance team to ensure that team members' work aligns with project goals, fostering teamwork and an efficient work environment.

Requirements and Project Management:

1. Communicate with business departments to understand business needs and provide recommendations for system development.

2. Develop project plans, budgets, and resource allocation strategies, monitor project progress, and promptly address issues.

Application Development and Solution Design:

1. Drive the branch's self-developed application projects, including but not limited to: requirements gathering, requirements analysis, system design, functional documentation, full-stack development, testing, and production deployment-related tasks.

2. Lead the planning and construction of application system architecture, ensuring the sustainable development of the application system.

3. Organize second-line production issue troubleshooting and provide technical support for existing application systems.

Job Requirements:

• A Bachelor's degree or higher in Computer Science, Information Technology, Data Science, or a related field.
• Bilingual in English and Chinese so as to commmunicate effectively with our Head Office and Chinese-speaking customers.

Work Experience:

At least 10 years of experience in application development, maintenance, and project management within the information technology field. Prior experience working in a bank or financial institution is preferred.

Technical Skills:

Proficient with application development, system maintenace, with experience in managing the application development lifecycle, including requirements analysis, design, development, testing, and deployment.

Proficient with software developing frameworks and mainstream databases.

Project Management Skills:

Well-versed in project management methodologies (e.g., Agile, Scrum, Waterfall) and capable of effectively managing multiple projects.

Leadership and Communication Skills:

Strong team leadership and personnel management skills. Excellent communication abilities, with the capacity to collaborate effectively with both technical and non-technical stakeholders.

Senior Manager

1. Maintain cleanliness and hygiene of work stations and maintenance of equipment.

2. Ensure the consistency in the preparation of all food items according to recipes and standards.

3. Managing in all kitchen activities to ensure guests receive high quality food in a timely manner.

4. Communicate politely and display courtesy to guests.

5. Supplier management and stock level check.

6. Promotion and program design for customer satisfaction and sales growth

7. Communication with marketing agency for the lead generation

Retail Store Manager

• Location: Jewel Changi
• Working Days: 5 Days (44 Hours)
• Working Hours: Shift
• Salary: $2,500 - $3,000

Job Responsibilities

• Results focused - you must have a strong sales focus and proven results
• Assist in maintaining all company policies and standards in relation to running of the store such as store appearance and merchandising
• Manage retail staff, among which includes people working on the floor.
• Training new staff members and scheduling shifts.
• Maintain health and safety measures and store’s cleanliness
• Help, drive, motivate, and encourage retail sales staff to achieve sales targets
• other duties as assigned.

Job Qualifications

• Minimum of 2-5 years’ experience in a retail environment.
• Ability to organize inventory while working on the selling floor and backend.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Our client is a major player in the e-gaming and e-payment industry.

Salary budget is SGD 10K + bonuses.

Responsibilities:

• Develop and maintain strategic partnerships with key industry players to drive business growth
• Conduct market research and analysis to identify trends, opportunities, and challenges in the global market
• Design and implement solutions to meet the needs of clients and partners, while driving revenue growth
• Establish and maintain relationships with internal and external stakeholders to ensure seamless collaboration and communication
• Identify and capitalize on new business opportunities, while continuously optimizing existing partnerships and channels

Qualifications:

• Proven track record in business development, partnership management, and growth strategy in a global context
• Bachelor's degree or higher in a relevant field
• Strong analytical, research, and problem-solving skills, with the ability to work independently and collaboratively
• Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain strong relationships with diverse stakeholders
• Results-driven and proactive, with a strong work ethic and a passion for driving growth and innovation.
• Candidates from gaming companies, internet companies, e-commerce or payment companies are encouraged to apply.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

China Life Insurance Singapore (CLIS) aims to foster a strong sense of belongings for all employees with people-oriented corporate culture.

Position Objective:

To be involved in areas such as IFRS17 valuation reporting functions, actuarial modelling (liability model/ALS model), as well as, other ad-hoc actuarial projects.

Job Responsibilities:

• Support IFRS17 valuation reporting for production and ensure the financials are in compliance with current accounting standards
• Identify areas of enhancement in IFRS17 valuation reporting to streamline and value add to current production process
• Maintenance and enhancement of both Prophet liability and ALS model for RBC2, IFRS17 and other internal reporting purposes;
• Support IFRS 17 business planning, including but not limited to development of new capabilities/KPIs, analyzing of the financial results, sensitivity testing and optimizing business strategies with forward looking view;
• Drive and provide support to audit matters, as well as, other ad-hoc projects related to IFRS17
• Support to other business units functions, if needed

Job Requirements:

• Bachelor degree in Actuarial Science or closely related subjects, such as Data Analysis and Mathematics
• Minimum 3 to 5 years of working experience related to IFRS17 valuation in life insurance industry
• Technical, sensitive to details, ability work independently and apply critical thinking
• Job title and rank depend on the number of years of actuarial working experience in Life/GI insurance
• Proficient in MS Excel, Macro and Prophet Model coding
• Good communications skills, meticulous and detail-oriented team player
• Must be a member of an actuary association recognized by the Singapore actuarial society and have a good progress in actuarial exams
• Ability to read and write in Chinese will be an advantage
• Fluent in both spoken and written English and Chinese

• The role of the Private Banking Senior Relationship Manager (SRM) is to understand client requirements across Non Resident Indian (NRI) customer base, ensure superior service and provide regular updates to the client on financial markets developments and on clients’ portfolios
• Acquire High Net-worth Clients & mine existing relationships across NRI customer base
• Facilitate FCNR/ Indian Rupee (INR) deposits as per the applicable product framework as part of overall asset allocation
• Provide appropriate investment advise to the clients based on their needs and risk profile in conjunction with the house views on various products and asset classes
• Conducting financial need mapping of clients to analyze key parameters including risk profile, asset allocation, investment horizon and liquidity needs
• Construction of customized portfolio proposals for clients through allocation of client funds into products across debt, equity and other asset classes
• Active review and re-balancing of client's AUM through timely buy/ sell/ hold calls triggered by clients' preferred or recommended allocation
• Responsible for striving towards the AUM Growth & Revenue generation from the relationships with ICICI Bank Private Banking - Singapore
• Responsible for ensuring regulatory compliance as laid down by relevant teams/ authorities at all times
• To have a keen understanding and full awareness of, and adherence to, in-country regulatory framework, rules of engagement in the sales and marketing of investment
• Manage Relationship Manager(s) and/ or Customer Service Manager(s) and track their productivity
• Prepare data, presentations and MIS as required by the management on a periodic basis
• Any other relevant task as assigned by Reporting Manager

Job Requirements:

1. Candidate should have 5+ years of relevant banking experience
2. Customer Relationship Management skills
3. Knowledge of Financial Markets & Products (eg: Bonds, Equities, FX, etc.)
4. Knowledge and understanding of Indian banking landscape, India market and macroenvironment

Overview of the role

You will be accountable for business planning and commercial design finance for the region focused on Japan in Fabric & Home Care business unit. You will take a lead to design mid / long term Japan Fabric Care business strategy and financial glidepath by collaborating with multi-functional team. You will manage short-term financial result delivery and financial reporting by providing explanation of variances and key performance drivers and consolidation of business results to senior management. You will own initiative financial design including new product design with innovation, pricing strategy, and promotion strategy. You will provide insightful analysis to support business unit leaders by identifying financial improvement opportunities.

Your team

This role reports to the Finance Vice President and works closely with Marketing / Product Supply / Sales on financial planning, design work, and analysis.

How success looks like

• Demonstrate an ability to integrate the brand strategy, pricing, consumer position and profitability to recommend solutions to identify and deliver business growth opportunities.
• Seen as trusted finance manager to evaluate business issues, anticipant questions and demonstrate excellent analytical skills to optimize investment or handle risk.

Responsibilities of the role

• Provide financial leadership to key business partners in Regional Business Unit and Market Operations, across multi-functional teams.
• Lead financial analysis of initiative design, category plans, giving business recommendations to leaders.
• Lead in monthly regional financial forecast and support actual proofing.
• Lead in delivering high standards of stewardship in organisation and process workflow.

Qualifications

• At least 4 years of proven track record in managing financial forecast and budget management across a matrix organization with high level of agility.
• Business proficiency in Japanese language and past working experience in Japan market for the consumer goods industry is preferred as the role requires local consumer understanding to develop brand equity and marketing strategies for the Japan market.
• Detailed understanding of Generally Accepted Accounting Principles (GAAP).
• Ability to multi-task and work in a fast paced environment.
• Maturity, integrity, and high level of discretion are required.
• Independent worker and analytical problem solver with an ability to conduct research, data analysis and resolve problems.
• Financial modelling expertise a plus.

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Neurobion, Sangobion, Vicks, Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com (http://www.pg.com) to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Our client is actively searching for a IT Project Manager to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Lead the planning and execution of project
• Manage project plan, schedule, budget and resources
• Manage project team, stakeholders, vendors and outsourcing contracts
• Monitor and report project status to the project steering committee, stakeholders and team
• Deliver project and system documentation according to the Project Development Methodology
• Form good user relations by cultivating trust and building good rapport with users
• Value-add by providing advice on best practices in using appropriate technology
• Review and improving work processes; facilitate and support users' change management process
• Influence alignment of changes with the overall organisation goals
• Conduct post implementation reviews to gather users' feedback
• Assist supervisor to review and QC team members' deliverables

The ideal candidate will need to have the following qualities and experience:

• Degree / Diploma in Computer Science or IT
• At least 8 years of relevant work experience, with a proven track record and minimum 5 years of hands-on experience as a project manager
• Extensive project leadership / management experience and proficient in project management methodology, techniques and tools
• Certification in Project Management (e.g. PMP, CITPM) preferred
• Experience in business process management (preferably in human resources, financial and procurement administration) will be advantageous
• Good knowledge of software development life cycles and structured project development methodology
• Excellent communication (oral and written), interpersonal, conflict management and negotiation skills
• Strong critical thinking and problem solving skills
• Ability to multi-task and take on concurrent projects

The Company

My client is an established leader in its industry, currently hiring a hands-on and collaborative Finance talent to oversee a Regional finance portfolio. The successful candidate should have strong team management experience, and the ability to work with ambiguities & embrace changes.

Requirements

- CPA/ Chartered Accountant and Degree qualified

- Regional experience in the commercial sector, overseeing Accounting, Reporting and FP&A

- Strong with processes, able to be hands-on

- Strong Team management experience required

- Traits: Down to earth, collaborative, mature, able to work in a fast-paced environment and manage ambiguities, embrace changes, and lead by example.

Budget

SGD 11,000 – SGD 13,000 x 12 months (No Bonus)

Job Scope

Reporting to the Director of Finance, you will be responsible for a Regional Finance portfolio including review of accounting operations (AR, AP, GL, Travel & Expense, Payroll approval etc), financial and management reporting, forecasting, budgeting, tax, audit, compliance and statutory filing requirements. You will implement cost control measures to manage CAPEX and OPEX, identify cost reduction opportunities and provide recommendations for improvement actions. You will also oversee cash flow and liquidity management, manage relationships with banks, ensure accuracy of payments and ensures prompt collections from customers. You will prepare financial results presentation, weekly and monthly reports for management and commercial teams to have latest information on sales, cost and profitability performance.

Apply Today

Please send your resume, in WORD format only and quote reference number GH12877858, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Hor Man Teng (Geraldine) EA Registration no.: R1217737

Job Responsibilities:

Responsible for the build/ imaging of desktop PCs and laptops.
Responsible for the physical installation of hardware(monitors, PC, webcam etc), as well as the handover of laptops to users.
Perform troubleshooting for client platform related problems.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
Perform service request related to client platforms.
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Involve in client platform implementation/upgrade project
Perform asset management & update asset records.
Perform user account management (eg. Create password, reset & delete)
Perform local server administration to facilitate software distribution & patch management service.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R21100074> <Cheryl Thng Wei Lin>

We are hiring a Regulatory Reporting & Enhancement - VP level to join the team. This is will be a 12 months contractual role for a start.

Key Responsibilities:

• Review the end-to-end regulatory reporting process, from data sourcing to submission of returns and notifications.
• Establish regulatory reporting controls based on risk assessments to ensure compliance.
• Collaborate with Finance and Actuarial teams to identify and mitigate key risks.
• Provide governance by challenging key risks and controls within Finance.
• Monitor the effectiveness of controls, execute assessments, and develop action plans for any issues.
• Engage with stakeholders to ensure effective communication and issue resolution.
• Participate in coordinating audit activities and preparing regulatory initiatives.

Qualifications:

• 8 to 10 years of experience in Finance, Risk & Compliance, Actuarial, or Audit functions.
• Experience in regulatory reporting within the insurance industry preferred.
• Familiarity with IFRS 4 & 17 principles is a plus.
• Strong communication and interpersonal skills.
• Solid understanding of SOX, audit, compliance, and risk requirements.
• Ability to adapt to a fast-paced environment.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Responsibilities:

Support the organisation's data centre services through monitoring and management for system, network and facilities
Perform computer operations including account and tape management
Incident management and act as escalation point to any facilities and system / network
Manage and administer the service desk operations
System alert monitoring and perform necessary escalation
Liaison with landlord / vendor with regards to utilities, building services / facilities and systems issues
Assist in planning and execution of disaster recovery activities
Ensure procedures, processes and service level are being followed for any service delivery and operations
Review of the data centre operations and report any gaps and issues
Maintain proper IT documentation and prepare monthly reporting

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R21100074> <Cheryl Thng Wei Lin>

Job Descriptions

Maintaining and administering the networks environments including hardware, and configurations.
Performing disaster recovery operations and data backups when required.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software, and network problems.
Replacing faulty network hardware components when required.
Monitoring network performance to determine if adjustments need to be made.
Coordinating computer network access and use.
Administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
Responding to inquiries from users, IT peers, vendors and to provide technical assistance and support.
Ensure control and compliance for the systems and servers related are available to only authorize users which follows policies and SOPs closely.
Attending audit meetings and ensure proper documentation of all work done.
Vendor management
Establish/maintains customer relationship with partners or internal users to ensure complete understanding of business processes to enable the delivery of viable Infrastructure solution.
Provide PABX support based on Client’s SOP and documentation
Attending to machine faults related to network problems during office and after office hours.
Job Requirements:

3-4 years of network
Network security
HPE network
Wifi knowledge (Aruba or Cisco)
Fortigate, Palo, or Cisco firewall experience
Megapop and SD-WAN knowledge
Work with vendors
Networking best practices
PABX knowledge (will be good)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R21100074> <Cheryl Thng Wei Lin>

Job Descriptions

Maintaining and administering the computing environments including systems software, applications software, hardware, and configurations.
Performing disaster recovery operations and data backups/recover when required.
Protecting data, software, and hardware by coordinating, planning and implementing security measures in accordance to best practises
Troubleshooting, diagnosing and resolving hardware, software, and other system problems.
Coordinate replacement of faulty hardware components with vendors when required.
Maintaining, configuring, and monitoring virus protection software and email applications.
Monitoring system performance to determine if adjustments need to be made.
Conferring with users about solving existing system problems.
Operating master consoles to monitor the performance of various systems.
Configuring and testing the systems
Responding to inquiries from users, IT peers, vendors and to provide technical assistance and support
Create system architecture diagram and documentation for design and planning interfaces with various communication systems.
Ensure control and compliance for the systems and servers related are available to only authorize users which follows policies and SOPs closely
Attending audit meetings and ensure proper documentation of all work done
Work as team with users and within IT for problem resolution
Vendor management
Establish/maintains customer relationship with partners or internal users to ensure complete understanding of business processes to enable the delivery of viable Infrastructure solution.
Responsible for providing leadership, advice and to line management on Infra & security. Its role also includes identifying risk and to recommend and develop corrective plans as appropriate.
Coordinate with any contractor/partners for interfacing matters
Perform regular backup/recovery test and any other compliance test where to ensure business continuity based on SOP
Job Requirements:

4-5 years on Hyper-V/Wondows Server/Linux
Familiar with HCI (Nutanix) or blade technology
System security
Ability to create accurate system architecture diagram and documentation for design and planning interfaces with various communication systems.
Cloud experience (Azure/AWS/GCP) is a plus
Work with vendors
Knowledge of system best practices
Basic networking knowledge

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R21100074> <Cheryl Thng Wei Lin>

Job Description & Requirements
Responsible for Windows servers, AD, DHCP, DNS and GPO implementation and maintenance.
Responsible for insuring the day-to-day operation, reliability, and integrity of the client’s environment. This includes the installation, maintenance, and management of all system related technologies such as VMware, backup, patch management, anti-virus rollout/support/monitoring.
Perform cloud technology administration on platforms such as AWS, Azure, Office365, etc.
The Engineer is responsible to assist in the development of company policies and procedures to support operations, security, and integrity.
Responsible for performing system generation, tuning, configuration, upgrades, performance management, disaster recovery, network troubleshooting, end-user support and usage reporting as required.
This position is responsible to work with all technology team member to insure proper design of system architecture.
Analyses existing customer system infrastructure and identify potential enhancements to sustain and improve optimization and performance.
Perform MS Windows 2008/2012/2016 and health checks.
Create and maintain documentation, report generation/customization.
Provides clear oral and written communication.
Maintains high quality customer service to customers.
Requirements

Diploma/Degree in Computer Science Engineering in relevant discipline.
ITIL, MCSE/MCSA certification or equivalent preferred.
Minimum 3 years’ experience in supporting and implementing IT infrastructure.
Strong consultancy and interpersonal skills.
Good technical/engineering/development practice.
Hands-on system design and/or configuration experience with Microsoft Technologies, VMware, Backup Software and Cloud Technologies.
Experience in VMware server virtualization and administration.
Working knowledge of Microsoft Server OS Roles and Features is required.
Well rounded technologist willing to learn and understand networking, middleware, storage, backup/restore, automation, system and security.
Experience planning and developing support processes and adhering to best practices
Ability to quickly comprehend the functions and capabilities of new technologies.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R21100074> <Cheryl Thng Wei Lin>

Senior Functional Business Analyst to join the AML Uplift program to support QR Management, BAU activities and various new initiatives within the bank which undergoing a large transformation change.

1. Accountable for overall project business requirements elicitation

2. Driving business discussions and managing the project scope

3. Senior stakeholder management and leadership updates

4. Support the project delivery phases especially during Analysis and design and test phases.

Key skills required:

• Should have good communication skills and capability to drive senior stakeholders with minimal supervision.
• Should have experience in AML, KYC, compliance domain and data analytics.
• Experience in AI/ML and workflow applications is good to have

Duration: 1 year contract

Location: Paya Lebar

Working hours: Mon - Fri (830am - 6pm)

Responsibilities

• Develop and implement training admin processes to meet client needs.
• Work with client’s department heads to identify and streamline processes for efficiency improvement.
• Coordinate training sessions with internal and external parties.
• Lead and support a team of 15 training admin staff.
• Oversees daily end to end training admin operations.
• Present monthly reports to management.
• Table monthly management meetings.

Requirements

• Degree or equivalent in business, operations management, data analytics or related fields.
• At least 8 years of experience in the management of customer service, training/operations, service planning, and involved in the handling of process improvement and data analysis.
• Strong leadership skills to motivate and lead the team effectively and to ensure that the deployed personnel are loyal, committed to good performance and have the knowledge they need to do their jobs well.
• Process strong interpersonal skills, with the ability to give clear instructions and guidance to the team, provide great customer service and handle high level escalations.
• Has strong analytical skills and the ability to interpret information from numerous sources to address and rectify issues, find focused solutions to business problems, and identify areas.
• Strong grounding in governance, performance management, project management (Especially prior experience in achieving smooth and efficient transition from the incumbent service provider), innovative in-service management.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

About Disney Cruise Line:

Since launching in 1998, Disney Cruise Line has established itself as a leader in the cruise industry, providing a setting where families can reconnect, adults can recharge and children can experience all Disney has to offer. Today, the award-winning Disney Cruise Line continues to expand its blueprint for family cruising with a fleet of five ships — the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy and Disney Wish — and three more ships planned. One of these ships will exclusively homeport in Singapore for at least five years beginning in 2025, marking the cruise line’s debut in Southeast Asia.

About the Role:

The Associate Manager, Customer Relationship Management (CRM) is responsible for managing marketing automation platforms and workflows to streamline customer communications. This role involves developing and implementing automated marketing campaigns, ensuring consistency and effectiveness, and collaborating with CRM and analytics teams to integrate customer insights into marketing strategies.

Responsibilities:

• Marketing Automation Management: Oversee the setup, configuration, and optimization of marketing automation platforms.
• Campaign Development: Develop and implement automated marketing campaigns to nurture leads and support customer journeys and drive customer engagement, conversion, and retention.
• Execution: Design, build, and sustain end-to-end marketing campaign flows from data selection to HTML development, data validation, proofing and campaign deployment. Perform technical analysis, level-of-effort estimation, and contribute to the development of direct channel communications
• Analytics & Optimization: Identify customer segments for targeted marketing programs, develop testing scenarios and hypotheses, monitor and analyze campaign performance data to identify areas for improvement and optimization.
• Support the global loyalty program and integrate the process into the overall framework
• Conversion: Encourage customers who receive email updates to book their itineraries through targeted and compelling marketing messages.
• Collaboration: Work with content, creative, and technical teams to ensure seamless integration of marketing automation initiatives. Partner with cross-functional teams to analyze business and marketing data and effectively translate analytics into clear insights, actionable recommendations, and strategies to optimize existing processes and drive key business metrics.
• A/B Testing: Develop and execute A/B testing plans to continually improve campaign performance.
• Data maintenance - Assist in data entry and maintenance of marketing databases and systems, ensuring data accuracy and integrity for reporting purposes.
• Vendor Management - Coordinate with external vendors and suppliers for procurement of marketing services and materials and manage vendor relationships effectively.
• Financial Administration: Assist with budget tracking for direct marketing activities, ensuring compliance with company policies and procedures.
• Best Practices: Stay updated on marketing automation best practices and emerging trends to enhance the effectiveness of campaigns.

Requirements:

• Experience with tools such as Salesforce / Clever Tap
• Strong business and commercial acumen with proven track record of driving exponential sales growth through the effective management of CRM analysis, channels and platforms (Meta, YouTube, Google, Adobe Campaign, Braze, Salesforce, etc.)
• Experience with Audience segmentation and activation tools (DMP, CDP, Data Onboarders), A/B testing, campaign analysis, and CRM reporting.
• In-depth understanding of database concepts, SQL queries, and scripting languages.
• Understanding of Customer Data Strategy concepts (1st/2nd/3rd party data, Compliance, Data Privacy and Suppression, Segmentation)
• Basic experience with API integrations, web services, and microservices architectures is a bonus
• Excellent communication and collaboration skills with a positive learning attitude and ability to work effectively across teams.
• Creative thinker with strong problem-solving capabilities.
• Detail-oriented with excellent time-management and project management skills.
• Must be flexible and comfortable working across different time zones to collaborate with global teams and stakeholders.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.