Job Description Global Procurement  

G03 - Global Category Manager - Sugar

Functional overview 

The purpose of Asahi Procurement is to safeguard the existing value and to unlock new sources of sustainable value for Asahi, our customers, and the planet. This is done through partnering with Asahi business stakeholders and a high-performing supplier network.  

Procurement capabilities are mobilized to improve product and service quality, mitigate risks, drive total cost of ownership and infuse top-line growth for Asahi local businesses.  

Asahi Procurement aspires to be the partner of choice for internal clients as well as for external suppliers; trusted for being an inspirational business advocate; connecting people and driving sustainable procurement value; while aiming to achieve operational and transactional excellence to ensure business continuity.  

Excellence in procurement is achieved by establishing strong partnerships for strategic internal and external cooperation, as well as responding innovatively and agilely to business disruptions and challenges.  

No matter if Procurement people are based in Japan, Australia, Malaysia, Europe or any other location, there is a one-direction approach used to maximize value delivery in a consistent way.  

Cost and Net Working Capital efficiency is equally important as proactive risk management is. The aspiration for continuity, sustainability, and circular economy is reflected in everything we do. Moreover, Procurement employees are not only experts in their categories but also ambassadors for corporate social responsibility. Following the Asahi Group philosophy, Procurement thinks globally and acts locally.  

Job title 

Global Category Manager - Sugar

Qualification criteria  

·                University degree, preferably in Business related field (master's degree preferred)   

·                Proficiency in English 

·                7+ years of professional experience, whereof 4+ years in procurement 

·                International experience from multinational company 

·                Experience from an above-market role 

·                3+ years of proven managerial experience 

·                Procurement platform/-s experience  

·                Advanced knowledge of MS Office Suite 

Reporting to  

Global Category Director - Raw Materials

Main interfaces 

Internally 

Senior leadership teams across the globe 

Externally 

Suppliers / other procurement organization / local authorities  

Main purpose of the job  

The primary role of a Global Category Manager - Sugar is to lead and implement procurement strategies, vision, and governance across the organization. This position heads the Procurement team, fostering unity across regions and promoting the sharing of best practices and knowledge. Alongside adhering to established governance, policies, and processes, the role involves protecting the company's assets and reputation through effective internal control systems, procedures, and legal compliance. The role is also responsible for driving sustainable procurement and procurement innovation strategies, as well as creating and implementing category strategies. Responsibilities include executing strategic sourcing plans to maximize business value, building and enhancing stakeholder relationships across all procurement activities, and managing supplier partnerships. The Global Category Manager also manages and tracks plans and budgets against objectives, key value drivers, and related KPIs. Risk management, with a focus on price volatility, supplier stability, and product or service availability, is a key part of the role. The ultimate goal of the role is to contribute to operational excellence in Procurement and drive continuous improvement of Procurement capabilities and practices in alignment with Asahi's overall strategy and external benchmarks. 

Accountabilities and deliverables   

1.           Implement Procurement purpose, vision, strategies and governance.  

2.           Lead Procurement team overseeing the definition and execution of functional goals. 

3.           Promote one team spirit between all regions to enable sharing of best practices and knowledge. 

4.           Support Global Procurement People strategy and culture (incl. DEI, employee engagement and well-being). 

5.           Self-manage adherence to defined governance, policies, and processes. 

6.           Protect all company’s assets by putting in place internal control system and procedures. 

7.           Protect reputation of Asahi by following applicable legislation. 

8.           Drive Sustainable Procurement (incl. CSR) and Procurement innovation strategies and projects. 

9.           Create and implement category strategies. 

10.         Execute strategic sourcing plans to maximize the value for the business. 

11.         Build and enhance strong stakeholder relationship across all Procurement activities. 

12.         Develop and maintain strong partnership with suppliers including performance and quality assurance. 

13.         Manage and track plans and budgets including objectives, key value drivers and related KPIs. 

14.         Risk management focusing on extended agenda: price volatility, supplier stability, and product or service availability. 

15.         Contribute to achieving operational excellence for Procurement, including its processes and systems. 

16.         Drive continuous improvement of Procurement capabilities and practices in alignment with the overall Asahi strategy and external benchmarks.  

Procurement functional competencies  

Competency Level 

1.           Category management - Advanced 

2.           Strategic Sourcing and Contracting - Advanced 

3.           Stakeholder & Supplier Management - Advanced 

4.           Risk Management and Governance - Experienced 

5.           Sustainability, Supplier Innovation & Value creation - Advanced 

6.           Process Excellence - Experienced 

Leadership competencies 

Competency Level 

1.            Strategic Foresight - Advanced  

2.           Shapes Culture - Intermediate 

3.           Drives Positive Impact - Advanced 

Competitive salary package.

Health, Life and Dental coverage.

Opportunities for career advancement and professional development.

Dynamic and inclusive work environment.

• Receive training and perform duties in service/kitchen department
• Assist Outlet Manager/Overall responsible for the smooth operations of the restaurant
• Gain deep and thorough knowledge of the restaurant operation by rotating on each position
• Perform cashiering duties and maintain cleanliness and general upkeep of the restaurant
• Participate in initiatives to further improve service standards and procedures
• Observe high standards of mise en place with attention to detail
• Generate daily sales report and present to company's management
• Perform stock ordering and controlling in daily basis
• Perform effective problem solving skill when neccesary
• Delivering superior food and beverage service and maximizing customer satisfaction
• Promote upselling of food and services
• Responsible for planning weekly/monthly schedule of manpower
• Any other tasks as and when assigned by Management

Job Requirements:

• At least 1 to 2 years of food & beverage industry experience
• Highly customer service oriented
• Exhibit strong leadership skills
• Cheerful, and fun-loving individual who likes communicating with people

We’re expanding and are actively looking for an experienced and highly motivated talent to join our Revenue team. You’ll be working alongside Partnership, Marketing and Customer Success team to generate sales leads in a fast-paced and collaborative environment.

Responsibilities

• Build business development pipeline by proactively identifying opportunities and engaging with key prospects
• Plan and execute a territory plan with clear account prioritisation
• Build relationships with multiple stakeholders and influencers across the customers’ organisations

• Uncover customers’ pressures, challenges and priorities to effectively position our offering to meet their business objectives
• Participate in pricing and tender/proposal reviews with senior management to ensure alignment to the customer requirements
• Possess a thorough knowledge of the market, and the solutions and services Xtremax provides

• Minimum 5 years of relevant sales experience
• Impressive track record in B2B or B2G sales, with key established connections in the relevant sector
• History of successfully developing and maintaining senior client relationships
• Demonstrate good empathy and listening skills

• A highly self-motivated and independent initiator with excellent interpersonal skills
• A team player who is willing to work for the success of the team and its goals
• Excellent communication, negotiation and presentation skills
• Candidate must possess at least a Bachelor’s Degree in a relevant field
  

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

·       Up to Basic $4500, Permanent Role with Variable Bonus

·       Monday to Friday 9.30am to 6.30pm

·       Central near MRT Stations

·       Minimum 2 years experiences in related field within Interior Design

Our client is a leading Interior Designer Firm specializing in creating innovative and captivating interior spaces. With a focus on creativity, functionality, and sustainability, they strive to exceed expectations and deliver exceptional design solutions.

Job Description:

Are you a dynamic individual with a passion for interior design and a knack for business development? We are seeking a motivated Business Development Manager to join our client's team. In this role, you will play a crucial part in driving the growth and success of the firm.

Key Responsibilities:

·       Business Development: Utilize your creativity and industry knowledge to identify and pursue new business opportunities. Collaborate with the team to develop strategies for expanding the client base and increasing revenue.

·       Client Presentations: Showcase the portfolio and services to potential and existing clients in a compelling and professional manner. Tailor presentations to address client needs and demonstrate the value of partnering with our client.

·       Relationship Management: Build and maintain strong relationships with clients, understanding their objectives and providing personalized solutions. Act as a trusted advisor, offering insights and guidance to enhance client satisfaction and loyalty.

·       Internal Culture Enhancement: Contribute to the development and improvement of the internal culture by sharing your perspectives and ideas. Foster a collaborative and supportive environment where creativity thrives and team members feel empowered to excel.

·       Self-Initiative: Demonstrate strong initiative and self-motivation in pursuing business opportunities and achieving targets. Take ownership of projects and initiatives, driving them forward with enthusiasm and determination.

·       Bachelor’s degree in Business Administration, Marketing, Interior Design, or related field.

·       1-2 years of business development working experience in a related field within interior design industry

·       Strong communication and presentation skills, with the ability to articulate ideas clearly and persuasively.

·       Excellent interpersonal skills, with the ability to build rapport and establish trust with clients and colleagues.

·       Proven track record of achieving targets and driving business growth.

·       Creative thinking and problem-solving abilities.

·       Ability to work independently as well as part of a team.

Why Join Us:

·       Opportunity for growth and advancement in a dynamic and fast-paced environment.

·       Collaborative and supportive team culture that values creativity and innovation.

·       Chance to work with prestigious clients and contribute to exciting projects.

·       Competitive salary and benefits package.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Key Responsibilities:

• Reporting to the Regional General Manager for Fragrance, you will work closely with country managers, local brand managers & teams regionally to drive commercial strategies and key financial KPIs for the fragrance portfolio.
• Identify and recommend key action plans through trend and business analysis to optimize fragrance portfolio growth in each country in line with company, brands, and partners strategies.
• Responsibility of company’s P&L for fragrance portfolio, maximizing both sales and profits
• Build and maintain strong relationships with brand owners/internal stakeholders in regular dialogue to review performance. Identify needs and requirement to achieve mutual satisfaction
• Act as the regional key contact point to assigned business partners on any matters relating to the business/brands, serving as the link of communication between partners and internal teams
• Oversees all aspects of commercial activities and negotiation with business partners including budget planning, KPIs setting, contract negotiation, etc
• Conceptualize regional CRM campaigns to engage customers, build brand loyalty and increase transactions/brand engagements for fragrance category
• Lead in driving eCommerce/social selling projects regionally for fragrance portfolio
• Identify growth opportunities across the region
• Prepare regular reports to internal and external stakeholders as required on business issues and progress

• Minimum 5 years of experience in beauty/FMCG/luxury/consumer/retail industry preferred. Exposure to regional markets in SEA or APAC will be an advantage
• Strong expertise in driving business/brand strategy & execution (sales, marketing, media, PR, and market development)
• Good analytical skills with ability to grasp numbers and problem-solving
• Well-groomed, confident, and independent individual with entrepreneur spirit. Able to handle negotiations and meetings with higher level executives, both internally (eg., Country Managers) and externally (eg., Senior Executives from brand partners)
• Digitally savvy and familiar with various eCommerce and social commerce selling tools and platforms
• Fluent in English, any other Asian language an advantage to support business needs within Asia Pacific
• Proficient in MS Office, strong in excel (pivot table, vLookup) and PowerPoint presentation
• A strong team player with the ability to work in a fast-paced, dynamic environment
• Resourceful, meticulous, and well organized with a positive can-do attitude
• Passion for the beauty industry and a genuine interest in developing a career in marketing or beauty

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/ If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Assistant Revenue Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

REVENUE MANAGEMENT STRAGEGY SUPPORT

• Support the Hotel Management and Director of Revenue Management to define the hotel strategy (in terms of business mix and pricing by season and type of day) for the future periods

REVENUE MANAGEMENT PERFOMANCE

• Analyze in detail the hotels results and performance (average rates, occupancy rates, RevPAR..). Survey the market and competitors in terms of performance (RevPAR Index, market penetration…), pricing and availability as a basis for future tactical decisions with the Hotel GM.

REVENUE FORCASTING

• Ensure an accurate and dynamic forecast for the future dates(by room and revenue by segment and day) based on the RM referenced systems recommendations and a daily monitoring of the data (portfolio, booking pick-up,events, calendar events)

PRICING, PLANNING & DISTRIBUTION OPTIMISATION

• Take daily decisions to optimise the hotel turnover. Decisions in terms of pricing, inventory management (RMLs open/close), group quotation, distribution channels... Ensure that these recommendations are implemented in reservation and reception, and that systems (PMS, CRS/TARS, RMS) are updated accordingly. 

REVPRO CULTURE

• Ensure that a “RevPRO culture” is spread in the hotel, through the animation of weekly yield meetings and regular coaching and training sessions for the hotel teams 

OTHER RESPONSIBILITIES 

• Pricing and distribution loading across all systems and tools
• Cover responsibilities for the Director of Revenue Management when out of the office

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role 

You will be responsible for continuously delighting and exciting the LB community through our thoughtful assortment and superb merchandising strategy and implementation. Reporting directly to our Senior Buying & Merchandising Manager, you will play a pivotal role in shaping Love, Bonito through our exhilarating scale-up season.

Main responsibilities

• Drive and implement merchandising strategies that align with LB identity and DNA, target market, seasonal trends and sales forecasts
• Research and analyse market trends, competitor activities, and consumer preferences to identify opportunities and risks in the market
• Partner with Buying to place initial buys and lead on allocations across country channels
• Monitor inventory levels and sales performance to make informed decisions about product assortments, reorder quantities, and markdown strategies
• Analyse sales performance to identify opportunities and make timely adjustments; detailed reporting and sharing with country and channel regional teams
• Collaborate with marketing, e-commerce, visual merchandisers and retail area managers to ensure that products are displayed effectively to drive sales and enhance the shopping experience
• Partner with marketing on product launches, promotions, and campaigns to maximise visibility and generate excitement around new arrivals and key fashion trends
• Monitor inventory levels, turnover rates, and sell-through percentages to optimise stock levels and minimise excess inventory and markdowns
• Implement inventory control measures, such as stock replenishment, allocation and transfers, to ensure that stores have adequate stock levels to meet customer demand.
• Works closely with Planning team to Identify slow-moving or obsolete inventory and implement strategies to minimise markdowns, clear end of life and liquidate excess inventory to suitable partners or organisations
• Collaborate with cross-functional teams, including buying, planning, marketing, e-commerce, retail and VM, to align merchandising strategies with overall business objectives.
• Communicate effectively with internal stakeholders to share insights, coordinate activities, and address any issues or challenges related to merchandise planning and execution.
• Build strong relationships with external partners, such as suppliers, vendors, and industry contacts, to stay informed about market trends, product availability, and emerging opportunities
• Lead, nurture and inspire a high performing and passionate merchandising team

KPIs

• Net revenues, inventory cover, core contribution, country customer acquisition and retention

You Should Have / Be:

• Passionate about fashion and apparel and a good understanding of LB
• Extreme ownership and a self-starter who is hands-on with a ‘get things done’ attitude
• Gritty and able to work under pressure; comfortable to navigate through uncertainty
• Desire to work in a dynamic and fast paced environment
• Performance-centric mindset with a strong desire to achieve targets
• Commercial savviness and customer centric mindset
• Strong analytical skills, with attention to detail, with the ability to analyse sales data, market trends, and financial metrics to make data-driven decisions.
• Strong communication and excellent collaboration and stakeholder management skills
• Growth mindset and sense of continuous improvement
• Mature leader who is able to manage, influence and inspire direct and indirect teams
• An embodiment and role model of LB’s values 
• At least 5 years in merchandising, 2 years as manager
• Knowledgeable with a keen eye and passion for fashion

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

• Perm and comfortable to work at Jurong Island
• Must have strong L2 technical support experience within manufacturing industry
• Have managed manufacturing site control room system and troubleshoot hardware issues.
• Proven strong experience in network & server experience with CCNA certification

The Site IT Engineer provides specialized support to IT Administrators and contractors within the assigned region, offering expert advice and resolving complex issues related to PC's, laptops, servers, Microsoft Office, collaboration tools, security, and networks.

Job Description

• Provide L1 and L2 technical support for up to 200 users, ensuring timely communication regarding progress, issues, and improvements.
• Resolve computer software and hardware problems in accordance with Group IT policies and standards, emphasizing root cause analysis and knowledge sharing to prevent rework.
• Maintain and support network and regional systems for process automation and local databases, addressing needs such as safety incident registration and compliance.
• Drive improvement of IT systems and processes, contributing creative and innovative ideas to site management.
• Lead on-site end-to-end projects within the region, ranging from infrastructure upgrades to core service changes, with varying complexity and duration.
• Represent multiple sites and offices, attending meetings, reporting findings, and implementing solutions independently.

• Degree
• Familiar with cyber security principles and best practices
• Must have strong L2 technical support experience within manufacturing industry
• Have managed manufacturing site control room system and troubleshoot hardware issues
• Proven strong experience in network & server experience with CCNA certification
• Certificates:
• Microsoft Fundamentals (eg. Azure Fundamentals or M365 Fundamentals);
• ITIL v4 Foundations;
• Cisco CCNA
• Show interest in and be aware of latest trends in IT.
• Fluent business English and local-language speaker.
• Comfortable to work in a multi cultural environment with IT contacts all over the region.
• Team player

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• AWS
• Bouns
• Medical & Insurance Coverage
• Flexi Benefits

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare, a renowned chain of medical aesthetic clinics operating in Singapore, Shanghai, Hangzhou, and Kuala Lumpur, is on the hunt for a driven and seasoned Marketing Assistant Manager / Manager to become part of our dynamic team.

Job Highlights:

• Attractive remuneration package
• 5-day work week
• Hybrid WFH option
• Free aesthetics treatments up to SGD6000 per annum

Responsibilities:

• Participate in a 3-month job rotation at the front desk and conversion centers of our Singapore and/or Shanghai clinics, gaining direct experience in aesthetic clinic operations and customer service, essential for a comprehensive understanding of the client-facing aspects of the business, crucial for a marketing manager role.
• Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat.
• Plan, execute, and manage Google SEM and SEO campaigns, including Youtube and various digital platforms, to incorporate Paid Media and Web Analytics.
• Leverage excellent communication skills to engage potential customers, turning inquiries into appointments or sales.
• Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service.
• Stay on the cutting edge by continuously learning and integrating new technologies, such as ChatGPT, into our marketing strategies.
• Work closely with in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customers reviews.
• Assist in planning, organizing, and executing online sales events.
• Project manage in the development of new eshops.

Qualifications:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• Overall, at least 2 years of prior B2C experience in similar role is required. At least 2-4 years of experience in digital marketing and Google Digital Ads, SEO, and SEM, ideally in the healthcare or aesthetics industry.
• Expert in digital marketing platforms (e.g. Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch).
• Has general understanding of Shopify in terms of maintenance, launch, shop construction and admin system.
• Exceptional communication skills and fluent in both Eng and Chin, able to cater to English-speaking & PRC customers.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Strong organizational and time management skills to handle multiple priorities effectively.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai /Suzhou. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

• Attend to customer’s incoming calls, SMS and Whatsapp messages
• Issuance of invoices for different branches
• Update of customer information on internal database
• To support sales consultants by securing appointments
• To place outbound cold calls and provide good customer services
• To keep our customers informed on the latest update and ongoing promotions
• To be inquisitive and sensitive towards customers’ requirements and concerns over call
• Other administrative duties as assigned from time to time
• Reports to head of department and senior operation manager

Role Requirement

· Suitable candidate should possessed ‘A’ Levels or Diploma and above

· 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· Able to work on some weekdays and Saturdays.

Benefits

• Career Progression for driven individuals
• Flexi-work plans available for Part-time, 3 months Contract based (renewable)
• Convenient working locations
• Able to work from home for well-trained staff

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Reporting to the Managing Director, your job responsibilities are as follows but not limited to:-

• Oversee the Company’s Singapore and China business operations
• Plan the Company's Chinese strategy, hiring and delegating authority to implement new policies and practices.
• Oversee specific departments in sales, marketing or finance and drive the respective division's China operation
• Other duties as assigned from time to time

We're looking for a candidate who has the following:

• Minimum degree with 6 years experience including 1-2 years of Supervisory experience
• Experience in overseas or China business development is an advantage
• Able to read, write and converse in Chinese
• Ability to plan and organise

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare, a renowned chain of medical aesthetic clinics operating in Singapore, Shanghai, Hangzhou, and Kuala Lumpur, is on the hunt for a driven and seasoned Marketing Manager to become part of our dynamic team.

Job Highlights:

• Attractive remuneration package
• 5-day work week
• Hybrid WFH option
• Free aesthetics treatments up to SGD6000 per annum

Responsibilities:

• Participate in a 3-month job rotation at the front desk and conversion centers of our Singapore and/or Shanghai clinics, gaining direct experience in aesthetic clinic operations and customer service, essential for a comprehensive understanding of the client-facing aspects of the business, crucial for a marketing manager role.
• Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat.
• Plan, execute, and manage Google SEM and SEO campaigns, including Youtube and various digital platforms, to incorporate Paid Media and Web Analytics.
• Leverage excellent communication skills to engage potential customers, turning inquiries into appointments or sales.
• Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service.
• Stay on the cutting edge by continuously learning and integrating new technologies, such as ChatGPT, into our marketing strategies.
• Work closely with in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customers reviews.
• Assist in planning, organizing, and executing online sales events.
• Project manage in the development of new eshops.

Qualifications:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• Overall, at least 2 years of prior B2C experience in similar role is required. At least 2-4 years of experience in digital marketing and Google Digital Ads, SEO, and SEM, ideally in the healthcare or aesthetics industry.
• Expert in digital marketing platforms (e.g. Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch).
• Has general understanding of Shopify in terms of maintenance, launch, shop construction and admin system.
• Exceptional communication skills and fluent in both Eng and Chin, able to cater to English-speaking & PRC customers.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Strong organizational and time management skills to handle multiple priorities effectively.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSk Healthcare Group is an international aesthetics clinic chain headquartered in Singapore, with presence in Shanghai, Hangzhou and now Kuala Lumpur. We are a reputable provider of advanced aesthetic treatments and skincare solutions. Our dedication to excellence and personalized care has made us a leader in the medical aesthetic industry. As we continue to expand our services, we are seeking an Assistant General Manager to join our team. This role will play a crucial part in driving business development and executing strategic marketing initiatives.

Job Summary: ClearSk Healthcare is looking for an Assistant General Manager, shaping the future of our business alongside the CEO. In this pivotal role, you'll drive business development and execute strategic marketing initiatives. Your responsibilities span operations, including manning, resource allocation, and HR programs. Managing frontline doctors and staff scheduling, coupled with implementing leave policies, are crucial components. With a focus on KPIs, your efforts will lead to significant improvements in sales and service quality. Join us in making a lasting impact on our organization's success.

Management Trainee Program:

Candidates without direct experience will undergo a comprehensive 6-9 months Management Trainee Program in SG, KL, or Shanghai. The program includes transitional roles in frontline positions (front desk manager or customer service manager) and HQ roles focusing on procurement, inventory flow control, and resource deployment planning.

Responsibilities:

• Assist in managing the day-to-day operations of the clinics, including managing Business Call Centre (BCC) operation, supervising staff, and handling frontline operations.
• Developing and implementing policies and procedures to ensure the smooth and efficient operation of the clinic.
• Overseeing the financial performance of the clinic, including setting budgets, tracking expenses, and analyzing financial data to identify areas for improvement.
• Developing marketing and sales strategies to attract new customers and increase revenue.
• Ensuring that the clinic is in compliance with all relevant laws and regulations.
• Maintaining a safe and clean work environment for staff and customers.
• Collaborating with the medical team to develop and implement treatment plans for patients.
• Providing training and support to staff to help them develop their skills and knowledge.
• Participating in professional development opportunities to stay up-to-date on industry trends and best practices.
• Contribute to business development and execute marketing strategies.
• Allocate resources among outlets and guide HR in talent recruitment.
• Oversee frontline doctors, staff scheduling, and leave policies.
• Focus on KPIs to enhance sales and servicing volumes and quality.

Qualifications and Requirements:

• Minimum Bachelor’s Degree in Business Operation or equivalent
• Minimum 2 years' demonstrated experience in business development and marketing strategy.
• Proven leadership skills for team supervision, adhering to SOPs, and guiding HR in talent recruitment and development.
• Experience in utilizing IT apps to enable business process and generate data analytics reports
• Demonstrated maturity, integrity, results-oriented.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Superior organizational and time management skills, and the ability to efficiently manage multiple priorities.
• Able to grasp the big picture yet maintain high attention to relevant detail and accuracy;
• Able to learn fast, work systematically, Au Fait with the use of apps and IT systems to facilitate work.
• Able to assist the director to conduct weekly meetings or daily briefings to track progress of a team or a project as assigned by the director.
• Demonstrated management and supervisory experience with strong interpersonal skills required
• Possess a high sense of responsibility, accountability, and commitment with the ability to work under pressure
• Able to solve problem and execute solutions systematically.
• Able to break down tasks and assign the tasks to the appropriate person in charge , track progress and completion of the tasks and re integrate the components into the whole
• Able to manage teams and resolve conflicts firmly and confidently.
• About to use computational method to solve problems or design KPIs for his junior managers

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK is a premier medical aesthetic clinic chain with a significant presence in Singapore, Kuala Lumpur, Shanghai, and Hangzhou. With over a decade of experience in providing innovative, safe, and effective aesthetic treatments, we are dedicated to empowering individuals to embrace beauty and confidence. Our commitment to quality and excellence in aesthetic care has made us a trusted partner in our clients' journeys towards perfecting skin and body beautifully.

About the Role

Are you an organized individual with a penchant for systematic thinking and a knack for executing business plans flawlessly? Do you thrive in an environment where meticulous planning meets hands-on action? If yes, we're looking for you! We are seeking an Operation Planning Executive/Manager to join our dynamic team at [Name of Aesthetic Clinic Chain]. In this role, you will be responsible for organizing logistics, materials, and manpower to ensure seamless operations across our chain of aesthetic clinics. You'll play a vital role in achieving our business objectives by maintaining a high-level perspective while being actively involved in day-to-day execution. Adaptability is key as you'll be handling unforeseen challenges such as machine breakdowns and manpower shortages with ease.

Job Responsibilities

• Collaborate with Directors, Doctors, and frontline colleagues to develop and execute operational plans.
• Implement and refine Standard Operating Procedures (SOPs) to ensure efficiency and cost-effectiveness.
• Oversee logistics, materials, and manpower to meet business demands.
• Handle sudden changes and challenges such as machine breakdowns and manpower shortages effectively.
• Utilize IT systems to streamline operations and enhance productivity.
• Maintain clear communication channels with all stakeholders.

Ideal Candidate

• Minimum Bachelor’s degree from reputable universities preferably in Business Administration and Health Sciences.
• 2 years of relevant experience in service/hospitality/healthcare/retail industry, are welcome to apply.
• Proficiency in English verbal and written communication; conversational in Chin.
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.
• Strong working knowledge of Excel.
• Proficient in IT systems.

What We Offer

· An attractive Salary Package with fixed pay of up to S$5,000 per month for candidates who fully meet our requirements.

· 5 working days per week; Monday to Friday.

· Sponsored work trips to KL to promote mutual learning and exchanges.

· Comprehensive job training and professional guidance provided.

· Fast-track career path for fast learners and high performers.

· Opportunity to work alongside doctors and management.

· Opportunity to embark on the Management Trainee Program for career advancement.

· Reward and recognition program that appreciates the most competent and brightest employees.

· Promotion based on performance and achievements.

· Generous package of free medical aesthetics treatments (up to S$6000 per year) selecting from 100+ treatments for full time employees.

· Exclusive staff discounts on our products and services.

· Medical Benefits for full time employees.

Join Us

At ClearSK, we value innovation, excellence, and the continuous pursuit of enhancing beauty and confidence through safe and effective treatments. If you are passionate about making a difference in the aesthetic industry and possess the creative skills and experience we are looking for, we invite you to apply.

Become a part of our dynamic team and contribute to our journey of perfecting skin and body beautifully, enjoying the flexibility of a hybrid work model designed to foster both independence and collaboration.

Application process

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the job portal:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role 

You will be responsible for continuously delighting and exciting the LB community, through thoughtful assortment selection. Reporting directly to the Senior Buying & Merchandising Manager, you will play a pivotal role in shaping Love, Bonito through this exhilarating scale-up phase. 

Main Responsibilities

• Partner up with design development and assortment teams to create core and capsule products that are in line with LB DNA, customer preferences and opportunities in the market
• Research current fashion trends, consumer preferences, competitor activities and market demand to anticipate market shifts and consumer preferences
• Analyse sales data, customer feedback and product performance metrics to identify opportunities for product innovation, assortment enhancements and category expansion
• Prepare and present buying reports, trend analyses, sales forecasts to management and cross functional teams to inform strategic decision making and planning 
• Partner up with sourcing & production and product development team to negotiate pricing, terms and contracts to maximise margins; source for new suppliers to expand product offering and enhance LB’s competitive advantage
• Develop inventory replenishment plans, reorder quantities, and stock allocation strategies to optimise inventory levels and minimise stock outs or overstocks
• Collaborate with design and merchandising teams to curate a product assortment that meets customer expectations - manage product life cycle, including markdowns and inventory clearance strategies; monitor inventory turnover, sell-through rates, and ageing stock to identify opportunities for markdowns, promotions, or inventory reallocation
• Collaborate with cross-functional teams, including merchandising, planning, and store operations, to ensure that inventory levels meet customer demand and sales targets
• Steer new range development i.e. new categories, collaborations
• Manage OTB for the portfolio assigned ensuring spend is within assigned budget
• Execute monthly replenishments to ensure healthy inventory cover
• Develop pricing framework and partner up with merchandising for final pricing recommendations 

KPIs

• Net revenues, inventory cover, core contribution, customer acquisition and retention

You Should Have / Be:

• Passionate about fashion and apparel and a good understanding of LB
• Extreme ownership and a self-starter who is hands-on with a ‘get things done’ attitude
• Desire to work in a dynamic and fast paced environment
• Gritty and able to work under pressure; comfortable to navigate through uncertainty
• Performance-centric mindset with a strong desire to achieve targets
• Commercial savviness and customer centric mindset; able to make timely decisions
• Numerically inclined, data-savvy and able to leverage on data to make decisions
• Strong communication and negotiation skills
• Excellent collaboration and stakeholder management skills
• Growth mindset and sense of continuous improvement
• Mature leader who is able to manage, influence and inspire direct and indirect teams
• An embodiment and role model of LB’s values 
• Minimally 5 years in buying with experience in the fashion retail industry, 2 years as manager
• In-depth knowledge of trends, textiles and production processes and a keen eye and passion for fashion

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

• Monitor market trends, consumer behaviors and competitive activities
• Leverages relevant consumer/customer trends and insights to build a plan and deliver against business objectives
• Leads the development and implementation of annual brand with clear outlines of goals, objectives, tactics, metrics of the brand. The brand strategy should align with the overall organization’s vision, mission, values and support overall business strategy and objectives.
• Monitor and evaluate performance and effectiveness of the brand strategy and plan and make adjustments as needed.
• Monitor and report marketing campaign performance with clear assessment on KPIs and ROIs
• Translates brand elements into plans and go-to-market strategies, ensuring consistency across the different deployment touchpoints
• Manages local product adaptation, in compliance with global/ regional guidelines
• Manages external communication activities (including social media) and maintains relationship with local media all in line with the global communication and media strategy guidelines.

We are looking for a Manager / Lead, Operations to work in our regional APAC team. You will be responsible for supporting the APAC countries to provide a better experience to our customers through more efficient logistics.

What you will do

• Lead a team of logistics analysts, managing regional projects across 11 APAC markets to enhance logistics performance, with a focus on improving customer experience and retention.

• Optimize operational performance during market imbalances by adjusting pricing, delivery flow, and customer choice.

• Transform large data sets into visualizations to inform decision-making and analyze KPIs to enhance delivery setup and overall operational performance, aiming to elevate customer experience.

• Drive product strategy and feature development to enhance logistics operations.

• Develop and execute the logistics strategy, challenging the status quo, and driving innovative improvements in the logistics and operations ecosystem.

We are establishing a dynamic team to consult in the Asset Management and Investment Management realm. Seeking individuals with proficient experience in middle office operations and a comprehensive understanding of the Aladdin system.

We have a number of roles open across multiple levels of seniority.

Responsibilities:

1. Client System Deployment: Collaborate closely with clients to facilitate the implementation of new systems, particularly the Aladdin platform.

2. Project Alignment: Grasp client objectives thoroughly and guide project delivery in accordance with these goals.

3. Stakeholder Management: Effectively manage relationships across various stakeholders, including business and technology teams. Understand their needs, constraints, and influence decision-making processes.

4. Subject Matter Expertise: Serve as the subject matter expert (SME) in Aladdin and Middle Office investment cycles. This includes pre-trade activities, order management, trading, investment operations, risk management/compliance/oversight, closed-book accounting, and performance measurement. Collaborate extensively with key stakeholders to provide Aladdin expertise throughout the implementation process.

5. Coordination and Management: Oversee and coordinate business analysis, project delivery, testing, and end-user training activities to ensure seamless integration and utilization of the Aladdin system.

Job Scope

Under the general guidance of the Director of Finance, you oversee and direct all aspects of the finance function, including the accounting operation, financial reporting, managing relationships with lenders and compliance with tax and other governmental authorities.

Reports directly to the Director of Finance on all day-to-day operational matters affecting the hotel, and directly to the Director of Finance on all finance matters.

Essential Responsibilities

• Supervises the accounting department of the Hotel
• Directs the accounting departments of the hotels to ensure strong accounting procedures and controls are in place, and financial reporting is timely, reliable and accurate.
• Responsible for all staffing matters for the finance function including recruitment, training and counseling of employees.
• Oversees hotel accounting systems and ensures full use is made of system capabilities.
• Responsible to produce the most effective and efficient accounting organization and processes to support the hotel’s operations.
• Provides financial support to the Director of Finance/GM and the hotel Executive Committee, including periodic reporting, financial analysis, forecasts etc. 
• Provides financial input on all significant business decisions.
• Monitors departmental costs across hotel and provides leadership in controlling and reducing costs.
• Monitors financial performance and provides the management team and with early warnings of variances from budget or forecast.  Responds proactively to business developments, and assists the management team to take appropriate action to address changing circumstances.
• Liaises with finance department in and ensure all reporting requirements and requests for information are satisfied in a timely manner.
• Oversees the consolidation of the financial information for reporting to the banks and joint venture partners.
• Oversees the accumulation of the financial information for reporting to tax accountants and tax authorities. 
• Oversees F&B accounting and reporting and monitors relations/responds.
• Responsible for liaising with banks, and monitoring compliance with all loan agreements and covenants.
• Oversees the generation of operating and cash flow forecasts for Corporate office and for the banks, as per directed by the Director of Finance.
• Responsible for managing and supporting the annual budget process.
• Oversees capital project budgets and reporting.

The Senior Manager for Social Media Strategy is the driving force behind our digital presence. This individual is tasked with developing and executing a comprehensive social media strategy across various platforms, including TikTok, LinkedIn, Instagram, and Facebook. Key responsibilities include crafting innovative content, fostering engagement, analysing metrics, and driving growth.

Key Responsibilities:

Strategy Development

• Develop and implement a comprehensive social media strategy to drive brand awareness, engagement, and growth.
• Identify and capitalise on emerging trends and opportunities in the digital landscape.
• Craft innovative content strategies tailored to each platform, ensuring alignment with business objectives.
  

Content Creation and Management

• Create engaging and impactful content across social media platforms, including visuals, videos, and written copy.
• Maintain brand consistency and voice across all social media channels.
• Manage and curate content calendars, ensuring timely and relevant postings.
  

Engagement and Community Building

• Foster meaningful connections with our audience through active engagement and interaction.
• Cultivate a sense of community and brand loyalty among followers.
• Monitor and respond to audience feedback, comments, and inquiries in a timely and professional manner.
  

Analytics and Reporting

• Track and analyse key social media metrics to measure performance and effectiveness of strategies.
• Generate regular reports and insights to inform decision-making and strategy refinement.
  

Innovation and Adaptation

• Stay abreast of industry trends, platform updates, and best practices in social media marketing.
• Continuously innovate and experiment with new content formats and engagement tactics.
  

Qualifications and Abilities:

• Bachelor's degree in Marketing, Communications, or related field.
• Proven track record of at least 3 years in social media management, with a focus on strategy development and execution.
• Strong understanding of social media platforms, algorithms, and trends.
• Exceptional creativity and strategic thinking skills.
• Proficiency in content creation tools, analytics platforms, and social media management software.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities effectively.
• Results-driven mindset with a passion for driving growth and engagement through social media.

- Managing curriculum development and review

- Supervising teacher quality assessment periodically

- Managing the accreditation of school courses

- Ensuring student examination arrangements conform set requirements of the school

- Enforcing policies stipulated in the school’s regulations

- Arranging training for staff, among others.

About the role

Reporting to the Business Intelligence Solutions Manager for Asia Pacific, this role will manage a diversified series of projects, assist application development teams in adopting new technology, and plan ongoing maintenance and enhancements for existing systems and frameworks. This is a 1-year contract position.

What you will be doing

• Apply and adapt Project Management best practices: project scoping, planning strategies, milestones and schedules definition, reporting of project status, issue tracking, change control.

• Create and manage BI and analytics solutions that turn data into information supporting decision making: gather, analyze, and document reporting functional and technical requirements.

• Work closely with business stakeholders to make sure data definitions and technical logic specifications align with business requirements.

• Oversee test plan, test cases and test scripts.

• Perform data extractions via SQL and present findings to stakeholders.

• Analyze production problems, realize / recommend data correction.

• Support remote BI users on training and best practices on BI tools, where to find data.

• Maintain user guides and release notes up to date.

The successful candidate

Essential

• At least 3 years experience in Business Intelligence project management (Waterfall and Agile)

• Working experience with any of the following BI tools (ordered by preference): Tableau, Power BI, IBM Cognos Analytics, IBM Planning Analytics, Business Object, Qlikview

• Good knowledge of relational and multidimensional data models (star schemas, cubes)

• Strong skills with SQL (preferably T-SQL)

• Basic knowledge of financial reporting (P&L, BS, CF)

• Good written and spoken English

• Must be able to work collaboratively with cross-functional teams to analyze and understand business needs in order to translate them into report/ dashboard specifications and deliverable solutions

• Self-starter with ability to work independently with minimal supervision and manage own workload

• Proactive, able to suggest improvements of processes, systems, code... and prioritize them

Desirable

• Strong customer focused, team-oriented communication skills with emphasis on building lasting, trusted partnerships through written and verbal communications

• Experience with / knowledge of at least one of the functional areas: finance management, customer relationships and sales, freight forwarding or logistics operations

• Experience with / knowledge of finance (non-banking), transportation or logistics domains

• Experience with / understanding of OLAP solutions and MDX (TM1 especially)

• Willing to work with and learn new technologies

About the role

Reporting to the Regional Business Finance Manager, this role will provide meaningful analysis and spell out the business impact to the Asia Pacific Regional Management team, work closely with the Business Intelligence and Operational Control team, and coordinate with different functions to improve existing processes.

What you will be doing

• Provide Regional management with business analysis for decision making process (key accounts, activity trends, trade lane analysis, operational purchases analysis, ad-hoc reporting)

• Coordinate with entity management and various regional teams (finance, operational controller and BI) to ensure timely and accurate submissions (flash activity, ad-hoc reporting)

• Take part in and improve the budgeting process

• Assist entities in improving their business analysis communication and reporting

• Assist regional management team to monitor follow-up actions / implementation plans with various stakeholders

• Take part in financial consolidation process

• Generate monthly reports of P&L by department for Regional Singapore office

• Create PowerBI reports or dashboard for management

• Assist other ad-hoc projects on financial reporting, credit control or accounting process as needed

The successful candidate

Essential

• At least a Bachelor’s degree in business, finance or accountancy

• Meticulous with strong analytical skills

• Excellent verbal and written communication skills

• Strong excel skill with the ability to handle large data set with complex formula

• Good grasp of Microsoft Office suite, VBA, MS Visio

Desirable

• Knowledge of Cognos, PowerBI, PowerAutomate, Tableau, Oracle Smart View, Cargowise is a plus

Founded in 2014, Laundryheap is one of the young, leading, and fastest-growing UK-based tech startups. Our dedicated teams pick up, clean, and deliver laundry and dry cleaning within 24 hours. We are currently operating in 12 countries, including the UK, the US, and the UAE. Our aim is to grow further, and we want you to be part of it!

We have big ambitions for the sustainability of our start-up as well as the industry. After a successful expansion last year we are now looking for a RRegional Vendor Operations Manager to help our team in achieving the best results and drive the business forward. This is a great opportunity to join a dynamic company with a vibrant team of individuals who can help you grow with us! 

THE ROLE:

Reporting into the Senior Divisional Manager, the Regional Vendor Operations Manager will be responsible for the growth and performance of our Partner base. 

Your role will include, but is not limited to:

• Onboarding and daily operational management of Partner facilities in your allocated region. This includes, ensuring high quality processing & output and liaising with internal and external stakeholders.
• Smooth out any operational issues with your allocated Partners, in a timely and professional manner, including crisis and escalation management.
• Coordinate with the Partner Operations team to ensure all tasks are completed, and order management is controlled as per the set deadlines.
• Ensure all Partner KPIs are met or exceeded. 
• Ensure monthly Partner catch-ups that address areas such as customer complaint resolutions, pricing/contract negotiations and scalability. 
• Complete weekly Audits for your Facilities and provide clear actionable points to improve processing compliance.
• Implementation of any transformation projects to ensure that all processes, physical requirements and training are completed for your Partner facilities.
• Coordinate with the regional account managers and customer operations team to improve customer satisfaction and quick issue resolution.
• Document management, summarizing processes, learning, and helping to replicate successful models across international markets where needed.
• Work with internal teams on a series of different projects as required, to improve the overall operations and quality of Partnerships.
• Keep up-to-date and familiar with all departmental operational changes to understand the sourcing requirements.
• Ensure adequate processing capacity for orders in your region by scaling current partners or sourcing,, engaging and closing partnership leads, alongside the business development team.

Requirements:

• Minimum 3 years of previous experience in a similar role.
• Excellent communication and relationship-building skills.
• Must be able to conduct presentations, discussions and negotiations with international and external stakeholders.
• Strong negotiation skills, with an understanding of budget restraints.
• Must be comfortable analysing data sets and must possess the ability to express clear, logical thinking.
• Must be organized and a self-starter.
• Ambitious & entrepreneurial.
• Hungry for progression & process-driven.
• A keen eye for detail.
• Should be comfortable multitasking in a high-energy environment.
• Needs to be able to adapt to highly dynamic situations.

Desired, but not essential:

• Experience with Partner acquisition CRMs and/or digital sales.
• Exposure to business intelligence platforms such as Data Studio.
• Experience in working in different markets internationally, with strong cultural awareness.
• 3+ years of experience in a high-growth start-up environment.
• Can ideally demonstrate a highly numerate and commercial mindset. 
• Exposure to dealing and negotiating with commercial businesses. 
• Experience working in/with a busy dry cleaning/laundry business.

Note: Candidates who are Singapore Nationals or candidates with Work Visa can only apply for the role.

Contract:

Full time, 40 hours. 

We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today!

Get to know the Role:
It takes a village to give a safe and delightful service to our customers. As things get more complex, “the village” needs highly multi-skilled leaders who can lift their head above the noise and push us to do what is truly best for our customers. This is you. You will manage highly complex projects working with senior leaders of Grab with the purpose of giving our customers and partners world class support. 
 

The day-to-day activities:

• Explore: Uncover best customer insights through customer research and analytics in order to support decision-making
• Launch: Propose and launch impactful projects that lift the Customers’ and Drivers’ experience to world class levels
• Deliver: Lead cross-functional teams to implement changes at light speed
• Influence: Work closely with senior executive stakeholders to make impact happen
• Shape the customers experience through the best capabilities such as analytics, design thinking, software engineering, agile
• This is everything: You have to be the radical advocate for our customers, laser focused on the quality and the safety of their experience with us above anything else
• Lead the charge: Influence and serve in order to deliver through others
• Role model at all times Grab principles to ensure we are always, always, working in a way that our behaviours would make us proud