To organise and oversee the daily operations of our company. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people.

The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. Must be competent and able to plan many different kinds of operational activities.

The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.

An Operations Manager makes sure that all aspects are covered and that company goals are met. They are responsible for everything from negotiations to budgeting and purchasing. In addition, they work closely with senior management in developing long-term operational strategies that help meet company objectives.

Experience in the following are required

• Operations Planning (including roster scheduling and manpower deployment, update SOPs and workflows, improve operational processes)
• Client Relations (Maintain and improve relationship with clients i.e. improve client satisfaction, Source for new clients)
• Finance knowledge (managing budgets, expenses, forecasting)
• Human Resources (market knowledge, hiring, compensation & benefits, training, retention, handle grievences)
• Leadership skills
• Drive service quality and effectiveness
• Support the Sales and Business Development team
• Able to work on the ground and relate to team members

Operation Manager

• Handles day to day deployment
• Conduct meeting with client
• Cover security post when requested
• Conduct Security Audits
• Irregular working hours
• Must be able to lead a team of 50 security officers and possibly, above.
• Strongly encouraged to have your own vehicle
• With PLRD licence (Security Supervisor Rank)

Role Description

This is a full-time on-site role for a Nurse Manager at St Andrew's Nursing Home (Aljunied) in Singapore. The Nurse Manager will be responsible for overseeing and managing the nursing staff, ensuring the highest standards of patient care and safety, as well as ensuring compliance with regulatory requirements. The Nurse Manager will also work collaboratively with other healthcare professionals to develop and implement policies and procedures.

Key Responsibilities

• Oversee the team of registered and enrolled nurses, nursing aides, healthcare assistants.
• Responsible for compliance of all nursing standards as stipulated by Ministry of health (MOH) and Singapore Nursing Board (SNB).
• Promote evidence-based practices or nursing care delivery.
• Ensure written policies and procedures and work process are available and up to date to guide the nursing care delivery.
• Ensure the smooth transition of residents from acute to chronic care and back to the community, where possible.
• Direct care of the residents to ensure compliance to standards.
• Ensure appropriate skills mix and adequate manpower resourcing for all shifts and types of services.
• Facilitate staff development, skills and competency upgrading through various opportunities. These may include formal education, in-house training or approved online learning programmes.
• Guide orientation/induction programmes and preceptorship for all new staff.
• Support the DON in nursing home management.

Qualifications

• Registered Nurse/Licensed Practical Nurse in Singapore
• Valid nursing licensure with Singapore Nursing Board (SNB) and appropriate certifications
• Bachelor's degree or diploma in nursing
• Minimum of 5 years of nursing experience, with 2 years of management experience
• Strong leadership, organizational and communication skills
• Excellent understanding of nursing practices and procedures
• Experience in geriatric care desirable
• Ability to work effectively in a team environment
• Excellent problem-solving skills

Job Summary:

• Competitive Remuneration Package
• Semiconductor Industry
• Overseas travel opportunities

Job Responsibilities:

• Collaborate with suppliers to develop and execute effective marketing strategies and plans.
• Manage forecasting, inventory, and business reports, working closely with suppliers and internal teams.
• Build and maintain strong relationships with suppliers to enhance business collaboration.
• Drive demand creation and product promotion activities to meet business goals.

Job Requirements:

• Minimum 3 years of relevant product marketing experience in the semiconductor industry.
• Strong communication and presentation skills with proficiency in MS Office applications.

Please submit your updated resume in MS Word format via the "Apply Now" button.

We regret that only shortlisted candidates will be notified.
StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

Duties & responsibilitiesPEOPLE MANAGEMENT (where applicable)Manage and coach team
Develop and sustain a high-quality well motivated team
Ensure high staff morale, trust and work ethics
Build and maintain an environment that supports teamwork, co-operation and performance excellence within team
CLIENT/STAKEHOLDER MANAGEMENTProactively engage stakeholders to ensure that on site client’s expectations are met
Build and develop effective client / stakeholder relationships across multiple levels of the organisation
On-site key point of contact for Facilities in the client’s premises

OPERATION MANAGEMENTRecommend continuous quality improvement practices and implement Industry Best Practice operations
Implement building procedures and performance measures and ensure they are maintained at all times
Ensure all Critical Environment (CEM) requirements are met
Review existing operations regularly to reduce costs and improve operational standards
Achieve Key Performance Indicators and Service Level Agreement targets

RISK MANAGEMENTEnsure a property risk management program including audits is implemented and maintained
Ensure disaster recovering and business continuity plans are implemented and maintained
Ensure escalation procedures and incident reporting procedures are implemented and in place
Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle’s and Client’s business conduct

HEALTH & SAFETY MANAGEMENTEnsure the provision of a safe working environment

Ensure compliance with statutory regulations on fire, health and safety standards

PROCUREMENT MANAGEMENTEnsure vendors are well-managed, delivering services on time and within budget
Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice

Candidate SpecificationEXPERIENCEMin. 3-5 years’ experience in facilities, property management or related field with technical background
Has experience working in School environment
Knowledge of local occupational health and safety requirements
Knowledge of vendor management for specialized services
Has an understanding of basic technical aspects of property (ACMV, Fire Protection system, Mechanical & Electrical system)
Proven capacity to understand and interpret commercial contracts
Strong budget management and financial analysis skills.

COMPETENCIESClient Focus & Relationship Management
Demonstrates proactive & professional approach to customer service and stakeholder engagement
Ability to interact with a wide range of client staff, including senior levels
Ability to manage conflict and balance between client and firm requirements
Has a customer service oriented attitude
Project Management & Organizational Skills
Excellent planning & organizational skills to prioritize work and meet tight deadlines
Proven ability to manage multiple and complex operational matters on a daily basis
Problem Solving & Strategic Thinking
Proven ability to employ holistic approaches and looks at long term solutions

• Oversee all marketing campaigns for their company or department
• Implement strategy
• Promote a business, product, or service
• Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones
• Represent the marketing team to cross-functional groups including product management, sales, or customer support
• Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

In manufacturing of cosmetic products in an air conditioned clean enviroment. On site training provided in the manufacuring of cosmetic productsand the use of the cosmetic ingredients . Responsible to manufacture cosmetic products complying to Good Manufacturing Procedure. Basic chemistry understanding will be very helpful and any laborartory experience will be a plus.

JOB REQUIREMENTS

1. Strong Accounts background
2. Able to work independently
3. Good communication skill
4. Deligent and meticulous

JOB DESCRIPTION

Accounts Payable

Monitor and ensure data of inventories/ invoices/ vendor particulars are input into the Accounting System.
Ensure all documentations are well received, invoices tally with delivery orders and ensuring payment are promptly issued within credit term.
Generating of payment vouchers and issuance of cheques.
Ensure payment are immediately entered into the Accounting System upon payment.
Proper filing and book keeping.

Accounts Receivable

Generating invoices accordingly to certified payment.
Follow up on accounts receivable with relevant clients.
Ensure timely collection of payment.
Keeping proper documentations and paper trail regarding related AR matters.

Monitoring of Project

Generate weekly (WIP) Work-in-progress report to reflect revenue, COGS, labour costs and other operating expenses to derive the profitability of the week.
Ensure timely and justifiable certification of payment are provided by Clients.
Keep track of progress claim status and Accounts Receivable.

Finalization of Project

Generate report to reflect the statistics of man-hours/ COGS/ operating expenses and update to system for future reference.
Finalize payment and keep track of retention amount and time frame.
Final settlement of payment and record project reference into “Completed projects”.

Administrative Duties/ Others

Generating of invoices, payment vouchers and other related documents.
Ensure neat and tidy book keeping.
Assist with issuance of wages to workers and breaking down into the appropriate monetary denominations.
Fulfil any other ad-hoc duties as and when assigned by Superior/ Management.
Reimbursement to employees / Petty cash.
Generate weekly reports for Management review. (Progress Claim status, WIP and Accounts Receivable)
Handle GST quarterly report and filing, Form C-S/C submission.
Liaise with auditors for statutory reporting and compliance.

My Client, a private banking is seeking a Trade support to assist in trading related activities.

This function covers a wide range of clients and a complex product range, including equities, fixed income, currency, derivatives and alternative investments. This team has extensive interaction with traders, portfolio managers and other operational teams globally to ensure effective oversight and risk management of existing business activity whilst working to shape and implement solutions for new clients, products, strategies, and system architecture.

Responsibilities

- Holistic ownership and understanding of trading related activities from an Asset Management Operations perspective.
- Trade confirmation and settlement across markets and products in line with internal and external cut offs.
- Trading desk support to include ad-hoc queries as well as ongoing business initiatives.
- Review existing processes to identify inefficiencies within the flows and work with management to drive process changes.
- Build and maintain relationships with the trading desks and other operation teams internally as well as brokers, custodians and vendors externally.

Qualifications

- Bachelor's degree and 2+ years of experience in Operations/Middle Office in the Financial Services industry.
- Experience from an operational perspective in one or more of the following products – Equities, Fixed Income, Futures, IRS.
- Self-motivated and proactive team player, who takes ownership and accountability.
- Strong verbal, written and presenting communication skills.
- Proven analytical thinking and problem solving skills.
- Strong organizational skills and the ability to apply judgement and effectively manage competing priorities in a - fast-paced environment.
- A risk mindset and meticulous attention to detail.
- Proven track record of partnering across teams and an ability to build and maintain relationships.

Condo Manager

Fully responsible for the day to day operation of building / condominium.

Coordinate all maintenacne and administrative staff assigned to the building / condominium.

Carry out all maintenance functions to the highest standard expected for the client and the subsidary proprietors.

Coordinate personnel of providing maintenance, finance, security, fire safety and car park management.

Ensure all contract works / rountine servicing are carried out accordingly as specified in their contracts agreement.

Review all contracts, agreements and insurance before their expiry and recommend renewal or call for quotation / tender.

Co-ordinate council meetings and general meeetings.

Please take note of the following information:

*For location wise, you will be placed at site around west side.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent project management skills and IT/cybersecurity knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Provide high-quality support to all open projects of the Technical Team.
• Ensure that clients receive the best support they need.
• Resolve escalated customer complaints without supervisor intervention.
• Organise and control project elements and provide reports to the Technical Director on project status.
• Develop project objectives by reviewing project proposals and plans, conferring with management.
• Determine project responsibilities by identifying project phases and elements; assigning personnel; reviewing contractor bids.
• Determine project specifications by studying product design, customer requirements, and performance standards; completing technical studies; preparing cost estimates.
• Confirm product performance by designing and conducting tests.
• Determine project schedule by studying the project plan and specifications; calculating time requirements; sequencing project elements.
• Maintain project schedule by monitoring project progress; coordinating activities; resolving problems.
• Control project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.
• Control project costs by approving expenditures; administering contractor contracts.
• Prepare project status reports by collecting, analysing, and summarizing information and trends; recommending actions.
• Contribute to team effort by accomplishing related results as needed.
• Responsible for professional services targets.
• Work closely with the commercial team to ensure swift project closure.
• Manage internal project team members and external vendor/partners.
• Report any project issue in a timely manner to the relevant personnel to reduce time wastage.
• Ensure the project tasks are monitored, tracked, and completed on time; negotiate with the customer in case of delays or gaps.
• Create and maintain comprehensive project documentation

Job Requirements:

• Highly motivated and willing to learn new technologies, able to work under pressure
• Resourceful, creative, independent, and able to work well in a team
• Action and customer-oriented
• Excellent time management skills
• Take initiative and adheres to deadlines
• Take ownership of projects and communicate effectively with information holders
• Excellent interpersonal, presentation, writing, and communication skills
• Strong soft skills
• Able to communicate IT technology and process effectively
• Experience in managing small to mid-sized IT solution projects
• Degree in IT/Cybersecurity certification or equivalent

o Certifications (Preferred): CAPM / PMP / Scrum

o CCNA / Microsoft ccse / ITIL v3

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Salary commensurate with qualifications and experiences
• 13th month AWS / Variable bonus

*Expected to work on after office hours, Sat/Sun/Holidays when required by customers.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

• Responsible for effective implementation and successful completion of building projects undertaken by the company within schedule, cost and quality.
• Liaise Closely with Main contractor, Sub Contractor;
• set guildlines and provide expertise and supervision to the team.
• Manage each phase of the project from design to completion and ensure efficient use of resource and enhance cost effectiveness.Manage,
• Monitor and regulate the schedule and quality of performance of sub-contractors.
• In-charge all the construction matters, integration of programs, scheduling and planing of manpower, materials and sequence of works.
• Others Job Assigned by Company Management.

Requirements and skills

· Diploma or above in Civil / Construction Engineering and any others equivalent certification.

· min 5yrs of pharmaceutical related project exp.

· Well-versed in constractual terms, conditions and obligations.

· Strong construction background to discuss and advise technical matters with Main and Sub Contractors.

· Excellent Communication skills and highly organized, driven adn conscientious.

- Bilingual in English and Mandarin in order to communicate and engage with Mandarin speaking customers.

(A) Essential Job Functions:

The Construction Manager is responsible for, but not limited to, the following:

• Review and prepare method statements for submission to the client.
• Manage a construction project team and oversee the construction activities, planning, implementation, and monitoring of work schedules in accordance with the master and detailed construction program.
• Ensure progress according to schedule, quality standards are maintained site inspections are carried out and technical issues are resolved on time.
• Monitor ongoing site activities and ensure work runs smoothly.
• Liaise and coordinate with clients, designers, consultants, subcontractors, and different authorities on the project’s activities.
• To perform Ad-Hoc duties as per assigned.

(B) Minimum Qualifications/ Job Experience:

• Degree in Civil Engineering or its equivalent, preferably recognized by Professional Engineers Board of Singapore.
• Proficient in both MS Office, MS Project and AutoCAD.
• At least 15 years working experience and 8 years’ experience in managing civil engineering project.

(C) Knowledge/ Skills/ Abilities:

• Good knowledge of local authority requirements and engineering standards.
• Working knowledge of general construction, especially in civil engineering project.
• Good verbal and written communication skills.
• Strong organizational and interpersonal skills.
• Strong time management skills with exceptional attention to detail and ability to manage multiple tasks / projects at one time.
• Ability to analyse and synthesize complex issues quickly.
• Able to work overtime and be on standby when required.

Job Description & Requirements

• Maintain employee records
• Update leave records for employees
• Prepare employment contracts
• Prepare recruitment advertisements
• Apply/Renew/Cancel EP/S-PASS
• Monitor and arrange training for all local and foreign workers
• Monitor and update ISO training records
• Monitor and update dormitory list for foreign workers
• Monitor insurance coverage for local and foreign workers
• Assist in the renewal of company's registered contractors licences
• Implementation of control measures
• Adoption of HR technologies
• Recruiting Talents

• Provide technical services to the maintenance and troubleshooting of the different security, mechanical and electrical systems as company’s product
• It would be preferable to have a woman for the role
• Attend and carry out Fault Finding and Diagnosis of systems breakdowns, both on a mechanical and electrical basis, with a focus on providing high levels of service and response times
• Follow Preventive and Corrective Maintenance work schedules to specified standards and procedures and maintain all relevant written records as applicable
• Attend to any operational and maintenance issues
• Maintain records of breakdowns and repairs in compliance with ISO standards
• Assist in project related activities that include deployment, installation and testing
• Assist in planning standby duties and implementing better strategies for improvement of maintenance operation
• Be available for on call and stand by duty procedures and other responsibilities required
• To follow all company business operation and SOP at all times
• Participate actively in Health Safety and Environment programs and activities in order to achieve Company’s KPIs, ISO 14001 objectives and target. Proactively rectify any abnormalities, unsafe acts or unsafe situations and report to supervisor accordingly.
• Maintain high standard of housekeeping at all times
• Other operational and maintenance duties as assigned by Supervisor

Requirements

• Minimum of 2 years of experience with a Diploma / ITE in Electrical or Mechanical Engineering
• Required to work half a day on Saturday
• This position will be based at the Girls' Home
• Work independently and as part of a team
• Good at coordination and strong communication skills.

• Provide technical services to the maintenance and troubleshooting of the different security, mechanical and electrical systems as company’s product
• Attend and carry out Fault Finding and Diagnosis of systems breakdowns, both on a mechanical and electrical basis, with a focus on providing high levels of service and response times
• Follow Preventive and Corrective Maintenance work schedules to specified standards and procedures and maintain all relevant written records as applicable
• Attend to any operational and maintenance issues
• Maintain records of breakdowns and repairs in compliance with ISO standards
• Assist in project related activities that include deployment, installation and testing
• Assist in planning standby duties and implementing better strategies for improvement of maintenance operation
• Be available for on call and stand by duty procedures and other responsibilities required
• To follow all company business operation and SOP at all times
• Participate actively in Health Safety and Environment programs and activities in order to achieve Company’s KPIs, ISO 14001 objectives and target. Proactively rectify any abnormalities, unsafe acts or unsafe situations and report to supervisor accordingly.
• Maintain high standard of housekeeping at all times
• It would be preferable to have a woman for the role
• Other operational and maintenance duties as assigned by Supervisor

Requirements

• Minimum of 1 years of experience with a Diploma / ITE in Electrical or Mechanical Engineering
• Required to work half a day on Saturday
• This position will be based at the Girls' Home
• Work independently and as part of a team
• Good at coordination and strong communication skills.
• Fresh graduates are welcome to apply

Job Description

• Liaise and assist GM in responding to request for quotation from prospective clients
• Manage and coordinate preparation of pre-tender documentation and response to tender clarifications and amendments involved and attends tender meetings leading to award of tenders
• Prepare contract documents for control and implementation of contract administration and reviews commercial aspects of contract and agreement with clients sub-contractors
• Assist the Project Managers in preparation of monthly progress payment and ensure successful claim of progress payment
• Attend site meetings with Project Staff as and when required
• Assist Project Managers in preparation of variation order and keep comprehensive record on work alteration and design amendment etc.
• Liaise closely with Main Contractor and Client’s Q/S in regard to claims and negotiation of claims and finalization of account
• Prepared budgets and cash flow projection in conjunction with GM, Directors, Project Managers and Financial Controller
• Assist in negotiation of sub-contractors packages and preparation of sub-contractor or supplier agreement letters
• Analyze scope of work in project and contract for effective contract administration in conjunction with interpretation of architectural and shop drawings
• Monitor Project cost and prepare general financial administration
• Report example Cost history for contract negotiation and budget
• Other Ad-hoc duties

Job Requirements

• Possess excellent interpersonal skills/people management skills, good communication skills and negotiation skills and possess strong leadership qualities
• Efficient, Good Analytical Skills and Able to work independently.
• Candidates with QS or Contracts background is advantageous.
• Candidate must possess at least a Bachelor's Degree in Quantity Surveying or equivalent.
• At Least 5 years of Experience in Building, n architectural works
• Proficient in Microsoft Office, MS Project, ERp and AutoCAD
• Able to start work immediately or within short notice

Job Description & Requirements

• Managing tenders
• Negotiating contracts.
• In-charge contractual claim and monthly progress claim.
• Manage costing and budgeting for all building works and maintain cost within budget.

Requirements:

• Candidate must possess at least Bachelor degree in Construction.
• At least 5 years of working experience in quantity taking off and measurement.
• Bilingual in English and Mandarin in order to communicate and engage with Mandarin speaking customers.

• Job Description:
• Preparation and submission of M&E tenders, including reviewing technical specifications, cost estimates and project timelines.
• Taking charge on M&E QS related matters and responsible from tender to pre-contract and post contract administration duties.
• Prepare tender clarifications, liaise with consultant, attend site visit and tender briefings/meetings.
• Responsible for interpretation of specifications, compliances, review of tender drawings for any discrepancies and any other relevant document.
• Conduct detailed technical evaluations of tender documents to ensure compliance with project requirements and industry standards.
• Identify potential risks and challenges associated with tender submissions and develop mitigation strategies.
• Plan and execute with tender team to achieve KPI.
• Suggest Value Engineering solution for MEP works, if required, in the tender.
• Assist in the presentation slide, technical write up for tender submission/interview and attendance of tender interview.
• Involve in project write up such as understanding scope of work, manpower histogram, programs and project schedule using Microsoft Project software.
• Provide technical expertise and guidance to support the decision-making process during tender evaluations.
• Evaluating quotations from sub-cons/suppliers according to tender requirement

Requirements:

• Degree / Diploma in Mechanical Engineering or Building Services.
• Min 8-10 years’ experience in Mechanical & Electrical services.
• Good knowledge in M&E works, planning capability and authorities / statutory compliance.
• Good knowledge and experienced in Design & Build Tender for M&E services is preferred.
• Proficient in MS Excels, Words, Power Point, etc.
• Excellent communication and coordination skills.
• Be a self-motivated, confident individual, confident in interacting with senior team members, clients and consultant

The Job

This role plays a crucial role in supporting fundraising efforts within the Charity. Strong organisational skills, attention to detail, and excellent communication abilities are essential in this position.

Responsibilities

• Responsible to manage giving.sg campaigns.
• Provide full administration support.
• Prepare monthly statistics report on fundraising progress.
• Perform other office support related duties.
• Provide assistance to Finance department.
• Any other ad-hoc duties assigned.

Requirements

• At least Diploma or equivalent.
• Min 2 years’ experience in relevant field.
• Proficient in Microsoft Office and Outlook.
• Computer savvy.
• Good administrative skills.
• Good communication skills.

Position Summary

The Merchant Operations (MO) team is part of the Customer Service and Operations division in NETS. This team is responsible for verifying and onboarding customers onto NETS internal systems.

The Project officer will be tied to the Records Remediation project and will report to the Merchant Operations – Project Lead.

Key Responsibilites

• Receive files and documents containing past merchant records from vendor
• Sorting and repacking of files and documents based on established criteria
• Scanning required documents according to the established process and ensuring quality and correctness

• Maintain document integrity & security

Requirements

• GCE ‘A’ Level / Diploma

• 1-2 years of relevant work experience

• Prior experience with document digitization projects (transition from hardcopy to softcopy) will be an advantage

• Meticulous and able to work under tight deadlines

• Conscientious & team player

• Good interpersonal & communication skills

• Proficient in Microsoft Office

Responsibilities

• Oversees the BIM process in a design or construction organization.
• Implementing and maintaining BIM standards, processes, and workflows.
• Coordinating and collaborating with architects, engineers, contractors, and other project stakeholders to ensure accurate and timely delivery of BIM data
• Training and educating project team members on BIM technology and workflows.
• Troubleshooting and resolving BIM-related issues and conflicts.
• Developing and maintaining BIM documentation and reports.
• Ensuring compliance with BIM project requirements, standards, and regulations.
• Ensuring that BIM execution plans are produced and maintained for each project.

Requirement

• Relevant Diploma/Degree in Engineering field
• Posses relevant certification recognized by BCA
• Minimum 5 years of work experience in similar capacity
• Expert knowledge of BIM technology, software, and workflows
• Strong project management and leadership skills
• Excellent communication and interpersonal skills
• Proficiency in BIM software programs such as Revit, AutoCAD
• Experience in LTA / MRT projects is advantageous

• Leading firm in building management and consultancy services
• Headquartered in Singapore with 12 overseas offices
• Attractive Remuneration Package

Responsibilities:

• Manage a team of property officers and technicians on daily works carried out in few shopping malls and overseeing their daily operations.
• Liaise with and supervise contractors, recommend and implement improvement works, attend to feedback, complaints and services requested by the clients.
• Handle matters relating to tenancy and lease management, advertising and promotions management etc.
• Prepare and submit management reports to the Client.

Requirements:

• Degree in Real Estate Business/Facilities Management /Project and Facilities Management /Engineering or equivalent
• Minimum 2 years of relevant experience in leading a team in managing commercial properties/retail mall.
• Possess Fire Safety Manager certification
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Good communication and interpersonal skills

Working Hours: Mon - Fri (8.30am-6pm)

Working location: Woodlands

Salary: Up to $6,000 + AWS + VB

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Regional Operations Manager

Work Dynamics - Integrated Facilities Management

What this job involves

Delivery of Client Satisfaction

The Operations Manager role works with the Account Director. The role is responsible for ensuring a high level of client satisfaction, managing the service delivery team, delivering key operational initiatives as well as ensuring consistency in processes, systems and reporting.

The role also ensures that JLL’s IFM standards are implemented and practiced at all sites within the account portfolio including SOP’s, EOP’s, Playbooks and escalation processes.

Reporting to the position will be the Facilities Managers.

Duties and responsibilities

Leadership (where applicable)

• Assist the Client & AD to establish the vision and strategy for the account.
• Understand the client’s key business drivers, focus the team to ensure those priorities are aligned with our deliverables
• Ensures the account team is high performing.
• Work with support functions teams (HR, SCMP, EOS and Finance) to ensure smooth delivery at all sites.
• Respond to all country / account issues / escalations.
• Passionately acting as an advocate for innovation, challenging traditional thinking working model,
• Raising the Profile of Client’s Innovation Objectives and Platform, seeking opportunities, leading adaptive project, development techniques, strategies to ensure maximum throughput of deliverables
• Ensuring the ongoing support of new Directives, driving process simplification and standardisation

Client/Stakeholder Management

• Serves as single point of contact for Jones Lang LaSalle’s teams and an escalation point for any issues.
• Accountable for the service delivery to meet contractual obligations of Jones Lang LaSalle
• Manage relationships with key stakeholders in all Client’s organizations
• Develop and maintain a detailed understanding of the Client’s business and key factors influencing their requirement for our services.

Builds and Manages High Performing Teams

• Assist with the implementation of technology systems to support service delivery, and ensure the required reporting from the systems
• Develop and implement standard operating procedures and processes for new accounts.
• Develop, implement and manage all local initiatives and programs for the IFM team.
• Drive client specific initiatives such as savings targets, benchmarking and best practices
• Source, transfer and implement best practices to the account
• Drive regional consistency in the account e.g. in reporting, standard operating procedures, systems and HR practices.
• Establish consistency in the monthly reporting across the JLL portfolio.
• Prepare regional reporting to the satisfaction of the Client

Required Qualifications & Experience

• Minimum 6 to 7 years’ experience in Facilities Account Management
• Tertiary qualifications in Engineering is mandatory.
• Experience of Managing Facilities Management for Manufacturing Sites either on Service Provider side or client side.
• Previous Experience managing complex multiple account structures, either running multiple teams, across multiple locations.
• Has handled a P&L
• EHS credential is preferred
• Strong leadership skills with a proven track record in managing large teams and vendors.

Achieve Financial Result

Financial Management

• Be responsible for achievement of the agreed financial targets for the account; revenue, expenses and debtor’s targets.
• Meet the agreed growth targets for all account.
• Look for opportunities to cross-sell services.
• Assist finance teams for collection of fees from client and tracking of outstanding payments.

Contract Management

• Ensure adherence to the contract
• Assist AD and Facilities Managers for the achievement of key performance indicators, service levels and other measures as contracted
• Assist and manage the change control process
• Work with Facilities Managers to ensure governance is followed at all locations
• Putting best practices in place

Do you like sharing ideas to improve the work process? As our Operations Manager, you’ll contribute to the creation of facilities service delivery standards. You’ll also help in the planning, implementation and review of site-specific processes and protocols.

Teamwork should also be one of your strongest points, as you’ll work with a team to ensure that all performance targets set out in the contract are being met. To do this, you’ll develop tools that help measure the technical team’s performance on a quarterly or annual basis.

• Act as the prime business relationship manager for the key business stakeholder for the portfolio you are accountable for
• Being able to determine, and develop, the business value of any solution, and how it could be extended
• Driving the group towards solutions to complex problems
• Responsible to provide technical analysis for plan corrections to ensure proper recording of transactions and compliance with applicable laws
• Develop Required Minimum Distribution programs to be used at the recordkeeping offices
• Compute complicated calculations as needed for recordkeeping adjustments
• Manage plan corrections with recordkeeping offices and accounting staff
• Identify processes and procedures to reduce administrative errors and increase customer satisfaction
• Create and maintain monthly and quarterly reports used to track Operations performance