Established in 2017, QCP is one of the first digital asset trading firms in Singapore, with a vision to partner the next generation of investors to unlock institutional opportunities in digital assets.

QCP brings to clients deep expertise gained from thriving through multiple market cycles. A global market maker in digital asset derivatives with a vast network of liquidity providers and counterparties, we are shaping the future of digital asset markets through greater access and efficiency.

We offer a range of tailored derivatives and spot trading as well as structured solutions to institutional, professional and accredited investors. We also provide 24/7 liquidity across various markets in partnership with various exchanges and platforms.

QCP is headquartered in Singapore and is supported by a strong team of professionals in trading, business development, operations, risk and compliance teams.

Our in-house publications track the constantly evolving state of digital assets and markets, and can be accessed on our Telegram (t.me/QCPbroadcast), website (qcpgroup.com), Twitter (@qcpgroup) and LinkedIn.

Responsibilities

As a Junior Product Manager, you will be an integral part of the product team, supporting the development and management of the digital asset trading ecosystem. You’ll collaborate with cross-functional teams, contribute to product strategies, and ensure timely delivery of impactful products that align with our mission.

• Assist in defining and managing the product roadmap to support business objectives and market opportunities.
• Collaborate with stakeholders (trading, operations, risk, and compliance teams) to gather requirements and define product features.
• Work with engineering teams to translate business requirements into detailed product specifications and deliverables.
• Conduct market research and competitor analysis to identify trends and propose innovative product solutions.
• Support end-to-end product development, from ideation to launch, ensuring quality and meeting deadlines.
• Monitor product performance using KPIs and analytics, identifying areas for improvement.
• Assist in creating and maintaining product documentation, including PRDs, user guides, and training materials.

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field.
• 1-2 years of experience in product management, business analysis, or related roles (experience in crypto, fintech, or trading is a plus).
• Strong analytical and problem-solving skills with a passion for technology and innovation.
• Excellent communication and interpersonal skills to collaborate with diverse teams.
• Ability to manage multiple projects in a fast-paced environment.
• Familiarity with agile development methodologies is a plus.
• Knowledge of digital assets, blockchain, or trading platforms is advantageous.

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!

The Regional Clinical BD Manager is primarily responsible for strategizing, planning and executing for business growth. The job holder manages the Principal to develop new customer segments, create demands, identify opportunities, source for leads, engage the prospects, follow through and secure the deals to meet/exceed the sales targets, as well as to engage, train, service and support the customers and users on an on-going basis.

The Regional Clinical BD Manager also works closely with the Managing Director to drive and foster a culture of accountability, performance, excellence, innovation and continuous improvement.

RESPONSIBILITIES

1. Strategic Development and Sales Management

• Drive the pursuit of the company’s mission, vision and core values to foster a committed, competent and growth-oriented workforce.
• Strategise and plan for business growth to achieve the overall financial performance targets and sales targets for various products relevant to different regions.
• Drive a culture of effective cost management and resource optimisation.
• Lead change management in an integrated manner, lead transformation projects and deal with issues to improve organisational agility and performance.
• Foster strategic business partner relationships with stakeholders to further the Group’s business objectives

2. Branding, Marketing and Products Development

• Oversee the organising of marketing and promotion events and activities, education and collaboration with Key Opinion Leaders and suppliers.
• Formulate demand creation strategies and new product service offerings, sharpen sales channel utilisation and lead new business initiatives to improve revenue streams and meet market demands
• Continually engage customers and users to understand their evolving needs and introduce new products and solutions to meet their needs.
• Lead the scanning and assessment of industry developments, competition landscape customers’ evolving needs, government initiatives and regulatory changes to identify and seek business opportunities.
• Conceptualise and decide on branding matters, marketing positioning and communications, as well as review and approve marketing materials/collaterals
• Support and facilitate the country directors and business unit managers to formulate and execute sales plans and activities
• Continually review the portfolio of solutions and products and decide on initiatives to boost sales, maintain profitability or enhance customer stickiness
• Identify, source and introduce new solutions and products that are of interest and value to customers.
• Lead the launch plans, training & competency assessment to support the roll out of new products

3. Process Efficiency and Adoption of Technology

• Provide oversight and direct the improvement of business processes and work procedures to raise productivity and efficiency
• Direct and oversee implementation of customer relationships management and process improvement projects, jointly with the local Offices
• Critically oversee cost management ensuring that resources are optimally utilised, wastages are minimised, and inventory is moving and at optimal level.
• Drive the identification and implementation of new technologies to enhance business

REQUIREMENTS

• Degree in Business Management or Healthcare related discipline
• Minimum 10 years of relevant working experience in commercial / clinical role with at least 3 years in a manager role
• Familiarity with the medical devices
• Leadership and managerial skills and experience

If you are keen to develop a career and make a mark in the medical sector within a dynamic and fast-scaling organization, and also to make a difference in the medical industry, we invite you to apply online with a comprehensive resume.

We regret to inform that only shortlisted candidates will be contacted

This role offers an exciting opportunity to drive growth within a dynamic subscription business. As Assistant Manager, Lifecycle Marketing, you will lead the development and execution of impactful lifecycle marketing campaigns that focus on subscriber acquisition, engagement, retention, and revenue growth. We’re looking for a motivated professional with experience in lifecycle marketing, passionate about enhancing customer experiences and fostering sustainable business growth.

Responsibilities

• Develop and implement comprehensive lifecycle marketing strategies focusing on acquisition, engagement, retention, and reactivation to maximize subscriber value.

• Utilize data-driven insights and conduct A/B testing to improve campaign performance, identify enhancement opportunities, and make strategic adjustments to foster growth.

• Proactively identify and implement initiatives that enhance the customer journey, contributing to business growth through innovative marketing strategies.

• Foster strong communication and collaboration with product, sales, customer success, and other departments to ensure a unified approach to customer lifecycle management.

• Stay informed on the latest industry trends and best practices, bringing innovative ideas to the team to drive effective lifecycle marketing.

Requirements

• Strong ability to leverage customer data and analytics to make data-informed decisions, optimize campaigns, and drive growth through A/B testing and other techniques.

• Understanding of customer journey mapping, with an ability to identify improvement areas and create engaging experiences.

• A growth mindset with enthusiasm for continuous improvement and a proactive approach to identifying impactful marketing initiatives.

• Excellent communication skills and a collaborative spirit, with the ability to work well in a team environment and build rapport across various organizational levels.

• Familiarity with social media platforms, Google Analytics, or other analytical tools is beneficial.

• Bachelor’s degree or Diploma in Marketing, Business, or a related field. 3-5 years of relevant experience in the media industry is advantageous.

• Ability to support Chinese content and clients, with fluency in Chinese required.

• Strong organizational capabilities and the ability to work independently with a proactive problem-solving mindset.

1. Conduct market research to identify new business opportunities

2. Build and maintain strong relationships with clients and partners

3. Work with internal teams to develop strategies that meet market and client needs

4. Present business plans to company leaders and stakeholders

5. Monitor the progress of business initiatives and adjust plans as necessary

6. Understand your company’s product positioning and keep tabs on competitor

7. Collaborate with the sales team to generate leads and secure new clients

Responsibilities:

• Research the market to identify new business opportunities that align with company goals.
• Build meaningful, long-term relationships with corporate clients.
• Partner with internal teams to tailor strategies that meet market and client needs.
• Present growth strategies and action plans to senior leadership.
• Track and review business performance regularly, making adjustments to stay on course.
• Keep up with industry trends and competitor activity to stay ahead of the curve.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

This position supports the travel agency’s operations by resolving technical issues, coordinating with vendors, analyzing data, managing social media tools, and exploring new technologies to enhance business efficiency.

Responsibilities:

• Troubleshoot and resolve technical or system issues, including after office hours if needed.
• Assist staff with IT problems and provide basic training on system usage.
• Coordinate with external vendors for system updates and issue resolution.
• Analyze data to generate reports on system performance and trends.
• Manage and monitor the agency’s social media tools and platforms.
• Research and recommend new technologies to improve operations and customer experience.
• Maintain IT equipment, user access, and software licenses.
• Ensure regular data backups and system security.
• To carry out any other job function given by manager / management from time to time

Requirements:

• Degree in IT, Data Analytics, or a related field.
• 3–4 years of IT support experience (travel industry experience is a plus).
• Familiarity with social media tools and platforms.
• Interest in exploring and implementing new technology.
• Proficiency in Excel or other data analysis tools.
• Strong problem-solving and communication skills.

Make your mark as a Business Development Manager at Horizon Geosciences!

The Business Development Manager will be responsible for identifying and pursuing new business opportunities primarily focusing on the marine geotechnical sector, with a specific focus on windfarm projects in South East Asia, including Korea and Australia. This role will involve building strong relationships with key stakeholders, developing strategic partnerships, and driving revenue growth through effective marketing and sales strategies.

Your responsibilities as a Business Development Manager

• Identify and assess new business opportunities in the marine geotechnical and renewable and energy sectors within South East Asia.
• Develop and execute a comprehensive business development strategy to penetrate the market.
• Build and maintain strong relationships with clients, industry partners, government agencies, and stakeholders in the region.
• Conduct market research and analysis to stay informed about industry trends and emerging opportunities.
• Collaborate with technical teams to ensure alignment of business development initiatives with service offerings and project capabilities.
• Prepare and deliver compelling presentations, proposals, and bids to potential clients.
• Represent Horizon Geosciences at industry events, conferences, and networking functions to promote our services and brand.
• Monitor and report on sales performance metrics, providing insights and recommendations for continuous improvement.

Your qualities and experience
You can make your mark as a Business Development Manager if you have:

• Bachelor’s degree in Geoscience, Engineering, Business, or a related field; a Master’s degree is a plus.
• Proven experience in business development or sales within the geotechnical, marine, or renewable energy sectors.
• Strong understanding of the windfarm market and marine geotechnical investigation processes.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a collaborative team.
• Willingness to travel within the region as required.

This is an exceptional opportunity to lead one of Singapore's biggest upcycling initiatives. You'll play a key role in managing the WellSpent Upcycling businessby meeting sales goals and execute marketing strategies. We require a highly strategic, innovative, and passionate leader who enjoys both working independently and collaborating with colleagues from different departments.

This person will be in charge of establishing and sustaining business partnerships and outcomes as well as building the company's business development roadmap.The ideal candidate will have a proven track record of negotiating, carrying out, and managing high-value collaborations with partners. They will also have a strong ability to think strategically and analytically about business and product potentialand with a keen interestin Food and Sustainability.

Leadership

-Acquire new business by continually sourcing and selling new opportunities.

-Represent WellSpent Upcycling at official occasions, networking sessions and negotiations.

Management

-Develop and deliver a business plan along with long-term and short-termobjectives.

-Prepare presentation and sales pitches.

-Prepare and plan forecast to achieve sales target.

-Analyse data on past performance and project future growth.

-Develop and maintain an in-depth understanding of the supply chain, including, licences and documentation

specific to the Singapore and regional market.

Transformation

-Conduct market surveys and analysis on current market trends both local & overseas.

-Collaborate and coordinate with various internal stakeholders to achieve objectives.

-Coordinate with internal and external stakeholders to ensure business processes are successfully and accurately completed.

-Utilise Hubspot to effectively plan, track and deliver sales targets.

-Build and maintain the business website, e-commerce and social media channels.

-Research and apply for grant opportunities to support the business.

Customer Experience / User Experience

-Conduct market research and collection of data relevant for the business.

-Manage and network with key potential clients and existing clients.

-Support the planning and execution of WellSpent Sunday Luxe events.

Describe 1 or 2 typical decisionsyou have to make, in the course of your job.

▪What are the business goals of WellSpent Upcycling?

▪How can WellSpent Upcycling achieve revenue growth?

List the data which will reflect the scope and scale of activities concerning your job.(These should be quantifiable numerical amounts)

▪Sales Target % (Actualvs Target)

▪Budget Variance (Actual vs Target)

▪Lead Conversion %

▪Customer Satisfaction Score (CSAT

)▪Conversion Rate from Social Media

▪Grant Applications(Actual vs Target)

EDUCATIONAL QUALIFICATIONS

Bachelors Degreequalification or higher

RELEVANT EXPERIENCE

At least 3 to 4years FMCG/Retail (F&B Industry) B2B sales & marketing experience.

PERSONAL CHARACTERISTICS & BEHAVIOURS

•Passion for foodand sustainability.

•Demonstrates commitment to meeting or exceeding customer expectations, effectively solicits and responds to the needs of the customer both external and internal.

•Proven track record of B2B sales in the FMCG/Retailspace; strong sales presentation, development and closing skills.

•Understanding of establishing a startup businessand how to create achievable milestones and deliver meticulous follow-up.

•Excellent communication skills with the ability to make compelling presentations to an audience of diverse and senior business stakeholders.

•Must be strategic, flexible, tenacious, results oriented.

•Ability to use multiple CRM tools, manage e-commerce sites and social media platforms.•Independent, creativeand motivated individual with strong project management skills.•Possess strong analytical skills & business acumen.

DUTIES AND RESPONSIBILITIES:

· Achievement of budgeted food sales, beverage sales and labour costs.

· Achieve maximum profitability and over-all success by controlling costs and quality of service.

· Participation and input towards F & B Marketing activities.

· Completion of function delivery sheets in an accurate and timely fashion.

· Preparation of forecast and actual budget function sheets.

· Completion of weekly staffing and manpower scheduling.

· Supervise and co-ordinate daily operation of meeting/banquet set-ups and service.

· Maintaining the Bar control policies and completion of necessary forms.

· Follow proper purchasing and requisitioning procedures.

· Maintain records for inventory, labour cost, food cost etc.

· To assist in menu planning and pricing.

· Development and maintenance of all department manual & control procedures.

· Provides labour costing information where necessary.

· Staff training and development.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

• Seasoned project manager with deep product and operational expertise.
• Sound knowledge in DevSecOps domain and branching strategies.
• Degree in an appropriate field of study or equivalent
• Project Management Professional (PMP) / PRINCE II certification is a plus
• A confident and self-aware leader with a high degree of independence with analytical/problem-solving ability
• Demonstrated at least 3-10 years of experience in project management with a focus on financial services
• Able to clearly articulate complex matters and provide recommendations on the best course of action to be taken
• Full end-to-end project management in a lead role
• Executive-level communication skills with excellent written and verbal communication
• Ability to multi-task and perform well under pressure

Interested candidates, please send over your resume to [email protected]

Benefits

1. Competitive Salary: Earn up to $5,500 basic salary with a rewarding variable bonus.
2. Work-Life: 5-day work week (Monday to Friday), 8:30 AM - 5:30 PM.
3. Location: Work at a well-connected warehouse at 40 Penjuru Lane, Singapore.
4. Professional Development: Opportunities to lead and optimize warehouse operations while collaborating with various departments.
5. Safety & Expertise: Gain exposure to implementing safety standards and managing WMS systems.

Job Description

We are seeking a highly motivated Assistant Warehouse Manager to oversee and enhance our warehouse operations. In this role, you will play a part in managing daily operations, workflows, ensuring safety compliance, and leading a team to achieve excellence in logistics and inventory control.

If you're a detail-oriented professional with strong leadership skills and a knack for streamlining warehouse processes, we’d love to have you join our team!

Roles & Responsibilities

• Develop and implement efficient warehouse operation systems (FIFO, equipment utilization, and logistics).
• Supervise daily activities, including inventory control, quality assurance, and space management.
• Schedule and oversee warehouse staff to ensure optimal workflow and productivity.
• Analyze productivity and create actionable plans for peak operational efficiency.
• Inspect tools, equipment, and machinery, coordinating general maintenance when needed.
• Oversee logistics operations, ensuring timely and efficient delivery of goods.
• Train and manage warehouse staff to solve operational issues and achieve performance goals.
• Lead import, trucking, unstuffing, and SFA inspection activities.
• Maintain warehouse safety SOPs and stock security procedures.
• Collaborate with purchasing and sales departments.
• Perform additional duties as assigned by the Managing Director.

Requirements

• Diploma in Logistics Management or a related discipline.
• Minimum of 5 years of experience in warehouse management.
• Expertise in logistics, inventory control, fleet management, and freight operations.
• Proficiency in warehouse safety standards and compliance.
• Forklift operation skills with a valid license.
• Knowledge of WMS systems is a must.
• Strong leadership and organizational abilities.
• Proficient in using computers and relevant software tools.

Additional Information

• Salary: Up to $5,500 basic + variable bonus.
• Working Hours: Monday to Friday, 8:30 AM - 5:30 PM.
• Location: Penjuru Lane
• Forklift license required.

Reporting to the Account Director, the Account Manager is expected to:

• Be the primary liaison between the Agency and the Client for all ongoing projects, ensuring the briefs are met with quality and timeliness
• Manage operations and implementation of through-the-line campaigns
• Maintain timeline and ensure delivery for key milestones including presentations, approvals and production
• Ensure projects follow the overall strategic direction of the brand
• Control the financial health of all projects
• Build enduring relationship with clients and inspire client confidence in the Agency
• Actively pursue digital opportunities and innovative ideas

Required Skills & Preferred Qualifications:

• Min. 3 years of account management experience in a creative agency (preferable), or equivalent experience you deem more compelling
• A passion for digital and marketing communications innovations and creativity
• Excellent client management and presentation skills
• Excellence at understanding timing and budget limitations while pushing a project along, keeping everyone on track and informed
• Ability to serve as a liaison between Production, Creative, Strategic and Development agency divisions
• Proficient in Microsoft Excel and Microsoft PowerPoint

Responsibilities

Project management, coordination, implementation, execution, control and completion of specific project.

Workout and maintain VO schedule and to final account with client / consultant.

Raise RFI for any discrepancies.

Attend all site, Architects & Consultants meeting.

Responsible for site supervision and implementations.

Monitor project costing, budget and schedule.

Manage and planning manpower allocation.

Manage and lead a project team to ensure site progress accordingly to project schedule.

To interpret shop drawings and communicate with all site personnel.

Prepare and submit monthly progress claim.

Prepare sub-contractor payment response.

To solve all technical issue.

Requirements

Degree in Mechanical Engineering or equivalent.

At least 10 years experience in ACMV system.

Excellent leadership & interpersonal skills

Able to handle multiple projects simultaneously.

IT skills in Microsoft office, Autocad, BIM.

Please include the following information in your resume:

• Education background
• Working experience
• Reason of leaving current and past employment
• Current salary
• Expected salary
• Notice period

The ideal candidate will have a breadth experience in delivering transformational digital solutions to some of APAC’s SME Organizations. The right person will have an excellent mix of technical, consulting and business knowledge, able to influence key decision makers and take the role of trusted advisor in any account.

The role is to lead the PointStar delivery and client relationships. This role will be accountable for the overall account delivery, client satisfaction and management of expectations and management of expectations while developing a ‘trusted partner’ status that considers strategy, culture, timelines and budgets. You will be working alongside globally renowned and award-winning design, development and technology teams who are passionate about what they do and how they do it. To play a key role building strong business / technology relationships, taking a ‘hands on’ approach to define and deliver, embodying and driving a culture of continuous improvement.

Job Description:

1. As a Project Manager, you will be responsible to lead and manage ERP Project Engagement.
2. Responsible for the successful initiating, planning, executing, monitoring and controlling, and closing a project
3. As a PM, you should possess strong leadership skills and have the ability to build strong relationships and alliances with key stakeholders. You will also be responsible for providing inputs to the Account Manager for implementation updates and assisting with the account growth.
4. Other responsibilities as follows :

• Performing the work to define and mature the project scope, develop the project management plan, and identify and schedule the project activities. Executing the work in the project management plan to accomplish the project objectives under the project scope statement / Statement of Work (SOW).
• Set the deadlines, assign responsibilities and monitor progress for the project
• Performing the work to compare actual performance with planned performance, to analyze variances, to assess trends to affect the process.
• Ability to ensure team delivers the project on time and do consistent timely reminders with client team and internal team.
• Performing the work to formally terminate a project and transfer the completed product to operations.
• This position would require travel to Customer Locations within company operational locations.

Requirements:

1. Minimum 10 years of working experience including 3 years of hands-on project management experience.
2. Demonstrated track record of successful Project Management on ERP Projects. Oracle Netsuite project management experience is preferred.
3. Specific experience with structured development methodologies and standards.
4. Excellent communication, presentation, and planning skills are necessary. Experience with working with nearshore teams is preferable.
5. Self-motivated, flexible, multitasking, reliable to deliver on time, a quick-thinker, and able to work in a fast-paced, highly entrepreneurial work environment.
6. Expected to have exceptional organization, leadership, and stakeholder management skills.
7. Minimum of a Bachelor’s degree in Management, Accounting, Computer Science and Technology, MBA or equivalent business experience preferred.
8. Experience with presales, contracting & management under multiple commercial models including T&M, FP and outsourcing partners is preferred.

The Project Development Manager is responsible for identifying and developing project opportunities for the Company. This includes sourcing clients, building client relationships, structuring transactions and securing project rights. It involves addressing the client’s needs including preliminary project design and coordinating with technical and account departments on project execution. The Project Development Manager’s key responsibilities include the following:

• Source and identify project leads, primarily in Singapore and potentially for South East Asia region
• Prepare & submit proposals, ensure timely responses to RFPs and RFQs, manage, review and coordinate project quotations, bids and tender submission for the Company
• Collaborate with design & project management teams to develop accurate and competitive proposals that consider optimal PV performance, constructability and project schedules. Ensure a smooth handover from sales to project execution.
• Prepare PV system performance and financial analysis from building owner & developer perspective. Serve as primary contact point for clients throughout project lifecycle.
• Identify new business opportunities by staying current with market trends, tech advancements and other market opportunities.

This position reports directly to the Head of Project Development.

Requirements:

For experienced managers, minimum requirements:

• Equivalent experience or Diploma/bachelor degree in Science, Engineering
• Experience with sales acquisition, project development, tender preparation, project costing
• Experience in project financing and evaluating project returns incl. ROI and IRR analysis

For new graduates, minimum requirements:

• Diploma/bachelor degree in Science, Engineering
• Willingness to learn - interest in developing projects and closing sales contracts

In addition to the above minimum listed requirements, candidates who have the following skills and capabilities may receive greater consideration during the evaluation process:

• Able to speak more than 1 language (Bahasa Melayu / Bahasa Indonesia / Thai / Mandarin)
• Possess a valid driver’s licence for Singapore

About ThoughtFull:

ThoughtFull is a Temasek-backed digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. Through our app, ThoughtFullChat (“TFC”), individuals are empowered to proactively engage with their mental wellbeing to better themselves regardless of where their starting point is – from self-driven learning, to our proprietary one-on-one daily bite-sized coaching with mental health professionals on text, video, or in-person – we run the gamut and meet our users where they are most comfortable. After all, healthy employees make for more engaging and productive work environments.

Our vision is to make mental health a priority for everyone, every day. It’s an audacious dream, but with the right people who are courageous enough to Dream Audaciously, Do ThoughtFully, we believe that this dream can be our future reality. If you are committed to doing the best work of your lives to be the change that you want to see in this world, join us!

Job Description of Client Success Manager

What you will do:

• Build strong rapport with key client stakeholders and own the entire client lifecycle from successful onboarding, launch to ongoing relationship and/or engagement initiatives management, quarterly business reviews and driving business growth through renewals by increasing an account’s annual recurring revenue and in parallel, reduce risk of churn.  
• Enhance client satisfaction and trust by boosting adoption, retention, and engagement through proactive monitoring and analysis of client data, providing valuable recommendations, and identifying opportunities for upselling and cross-selling.   
• Demonstrate expert understanding of ThoughtFull’s products, services, and engagement initiatives (including clear demonstration sessions).   
• Develop and deliver activation programs and/or engagement and communications plans at scale (including collaboration with internal teams) to drive education, increase engagement levels and create meaningful quantified impact based on client’s needs.  

• Minimum experience of 3 years in client success, account management, change management or strategic Human Resources in a medium to large organisation (matrix, Software as a Service (SaaS) or management consulting organisation is an added advantage) where you have demonstrated the ability to manage multiple projects/portfolios with either high recognised revenue or large/diverse set of stakeholders.  

• Displays a strong professional conduct, excellent stakeholder management (from rank-and-file to C-suite) and written and verbal communication skills tailored to fit audience.  

• Strong business acumen and detail-oriented with excellent time management skills, i.e., the ability to plan, prioritise, and deliver several initiatives at any given time.  

• Ability to utilise quantitative and qualitative data analysis to derive insights and drive key success metrics such as client engagement and utilisation.  

• Proactive, a fast learner, resourceful with a high regard for discipline and commitment to your work.  

• Continuously thinks of ways to make processes and your (and the team’s) work more efficient and leaner while achieving impact with clients.   

• Comfortable working, navigating and taking ownership in an environment of rapid growth, change and states of flux, and ambiguity.  

• Experience or exposure working with HR professionals (e.g. Talent Management, Benefits & Compensation, Employee Engagement and Culture) is an added advantage. 

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

Responsibilities:

Sales & Business Development:

• Identify and develop new business opportunities within the Conference and Business Solutions industry.
• Build and maintain relationships with key clients, event organizers, and stakeholders.
• Develop and execute sales strategies to achieve or surpass revenue targets.
• Promote a comprehensive range of event-related services, including venue rental, catering, and technological solutions.
• Stay updated on industry trends and developments to uncover new opportunities.

Event Coordination Support:

• Collaborate with internal teams to ensure seamless execution of events.
• Assist clients in planning and managing their events, from initial inquiry through post-event follow-up.
• Coordinate with external vendors and service providers to guarantee efficient delivery of event components.

Client Relationship Management:

• Serve as the primary point of contact for clients, ensuring their requirements and expectations are met.
• Conduct site visits, deliver presentations, and pitch proposals to prospective clients.
• Negotiate contracts, pricing, and terms in compliance with company policies.
• Offer tailored and effective solutions aligned with clients' event goals.

Reporting & Analysis:

• Maintain accurate records of sales activities, pipelines, and forecasts using the CRM system.
• Deliver regular reports to senior management on sales performance, trends, and growth opportunities.
• Analyze competitor actions and market conditions to provide strategic business development recommendations.

Requirements:

• Diploma/Bachelor's Degree in Business, Marketing, Hospitality, or a related field.
• Brings along at least 3-5 years of sales experience in the Events, Conference or hospitality industry, with a proven track record of achieving sales targets.
• Experienced in planning resources effectively and meet tight deadlines
• Strong negotiation, presentation, and communication skills.
• Team player with strong interpersonal skills

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

For information on our Career Conversion Programme, join our Telegram channel @ https://t.me/elitezCCP

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Job Description Summary

The Manager, Managed Services Client Delivery is a management role, primarily responsible for managing a team of Managed Services Client Delivery Specialists.

This role supports the business and protect the company’s reputation by taking responsibility for overall contract management for local, small and low to medium complexity client contracts.

The Manager, Managed Services Client Delivery is responsible for ensuring client satisfaction, service delivery and contract profitability for their assigned client contracts. These clients require service delivery that are complex by nature and are typically across multiple sites and/or service offerings.

Key Responsibilities:

• Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements and other contracts.
• Oversees the day-to-day delivery of managed services to clients, ensuring adherence to service-level agreements (SLAs) and quality standards.
• Works closely with cross functional teams to identify methods or purchase and procurement, establishing evaluation criteria, evaluating alternative options and assisting with the decision to select the most appropriate vendor/supplier.
• Engages proactively and collaboratively with suppliers to resolve incidents, problems or unsatisfactory performance.
• Cultivates and maintains strong relationships with key clients, serving as the primary point of contact for service-related inquiries, issues, and escalations.
• Acts as a problem solver, addressing client concerns, resolving issues, and ensuring client satisfaction.
  Allocates resources effectively to meet client demands, including people, technology, and infrastructure.
  Identifies potential risks to service delivery and work proactively to mitigate them, ensuring minimal disruption to clients.
• Reviews all proposals delivered to the client and ensure that growth objectives within the account are in line with the company's overall growth objectives and serve the best interest of the client.
• Serves as the client's advocate within the organisation, ensuring their needs and concerns are addressed promptly and effectively.
• Continuously monitors service performance, identifies areas for improvement, and implements strategies to enhance service quality and efficiency.
• Develops and maintains reporting mechanisms to track service delivery KPIs, and provide regular updates to clients and senior management.
• Contributes to pre-sales processes by providing information, determining the effort required to deliver and generally providing advice on the most optimal way to approach the client or filter out what is not relevant to the client.
• Collaborates and engages with a variety of stakeholders, including the Review Boards and Steering Committees to ensure the delivery of services against the agreed Service Level Agreements.
• Drives service delivery excellence by motivating the team members and inspiring outstanding performance against Service Level Agreements.
• Negotiates and resolves contractual issues, including failure to meet contractual obligations.
  Partners with the organization to attract the right talent and ensure that the team is staffed according to requirements and that all team members are fully utilized.
• Leads and mentors a team of delivery managers, service coordinators, and support staff to ensure they meet their goals and deliver exceptional client service.
  

Knowledge, Skills and Attributes:

• Advanced understanding of the IT services industry, including trends, technologies, and best practices.
• Advanced knowledge of managed services, including service level agreements (SLAs), service delivery models, and service management frameworks.
• Advanced understanding of client needs, expectations, and industry-specific challenges to tailor services accordingly.
• Advanced leadership and management skills to lead a team of professionals and drive results.
  Excellent communication skills, both written and verbal, for interacting with clients, team members, and stakeholders.
• Ability to build and maintain strong client relationships, understand their needs, and ensure client satisfaction.
• Advanced proficiency in project management methodologies to plan, execute, and monitor service delivery projects effectively.
• Strong analytical and problem-solving skills to address client issues and challenges proactively.
• Advanced budgeting and financial management skills to ensure profitable service delivery.
• Ability to manage relationships with third-party vendors and partners as needed for service delivery.
• Client centric mindset, always putting the client's needs and satisfaction first.
• Willingness and ability to adapt to changing technology, client requirements, and industry trends.
• Abilit to develop long-term and short-term plans for service delivery improvement.
• Focus on achieving measurable outcomes and delivering value to clients.
• Collaboration and teamwork are essential, as the role involves working with cross functional teams.
  

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent qualification in Information Technology or Business or related field.
• Relevant ITIL certification preferred.
• Relevant project management certification (for example, PMP) is preferred.
  

Required Experience:

• Advanced demonstrated experience in a managed services and/or support services environment.
• Advanced demonstrated experience in managed services - service delivery and client management.
• Advanced demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards.
• Advanced demonstrated experience in service delivery alignment with contractual agreements and compliance requirements.
• Advanced demonstrated experience in monitoring contract performance.
• Advanced demonstrated experience in managing service delivery projects for clients.
• Advanced demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms.
• Advanced demonstrated experience in proactive measures to address client concerns and continuously improve service quality.
• Advanced demonstrated experience in managing and leading a service delivery team and/or related function.
  

Job Description:

The candidate needs to drive sales independently, proactively seek new clients (including green-field sales territories) and thrive in a fast-paced and dynamic sales environment.

Key responsibilities:

• Pursue New Clients/Client Relationship Management: Nurture and maintain strong relationships with key clients, partners, and stakeholders, ensuring exceptional customer service and fostering long-term partnerships built on trust and mutual success.
• Market Penetration and Expansion: Drive market penetration by identifying and capitalizing on new business opportunities, establishing strategic partnerships, and expanding Bitdeer's presence across key market segments.
• Revenue Generation and Business Development: Set and achieve ambitious revenue targets and business development goals, leveraging Bitdeer's innovative solutions and network to diversify revenue streams and maximize market potential.
• Strategic Planning and Execution: Drive the development and implementation of comprehensive sales strategies tailored to different market segments, identifying market trends, opportunities, and challenges to drive sustainable growth.
• Cross-functional Collaboration: Collaborate closely with internal teams, including marketing, product development, and customer support, to align strategies, streamline processes, and drive collective efforts toward achieving organizational objectives.

How you can stand out

• Bachelor's degree or above, or equivalent experience in Business Administration, Marketing, or related field. Relevant industry certifications or specialized training will also be considered.
• Knowledge of blockchain and digital currency industry is preferred.
• Experience with working in international companies is preferred..
• Preferred Hard Skills/Project Experience:
  • Proven track record of success in sales/business development roles within the blockchain or high-tech industry.

Preferred Soft Skills:

• Ability to thrive in a fast-paced, dynamic environment and to work with diverse teams effectively.
• Excellent communication, negotiation, and interpersonal skills.

What you will experience working with us:

• A culture that values authenticity and diversity of thoughts and backgrounds;
• An inclusive and respectable environment with open workspaces and an exciting start-up spirit;
• Fast-growing company with the chance to network with industrial pioneers and enthusiasts;
• Ability to contribute directly and make an impact on the future of the digital asset industry;
• Involvement in new projects, developing processes/systems;
• Personal accountability, autonomy, fast growth, and learning opportunities;
• Attractive welfare benefits and developmental opportunities such as training and mentoring.

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Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, colour, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.

Job Responsibilities:

• Technical support including full range of enterprise products, network technical solution, highlights proposal and etc.
• To handle clients’ inquiries and technical related issues.
• Collaborate with the team and others to identify, troubleshoot and find resolutions for technical problems.
• Responsible for new product test
• Promote solutions and deliver formal technical proposals / presentations to clients.
• Complete other tasks assigned by leaders and management.

Job Requirements:

• Experienced in networking product like Switch, Wireless Access Point, Router and other networking related product.
• Good knowledge in the fields of Business Network system such as Gateway, Switch, AP and IP CCTV.
• At least 2 years work experiences on Business Network domain or technical domain.
• Ability to speak in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters
• Experienced in handling and troubleshoot technical issues.
• Possess CCNA/CCNP and other networking certificate would be an added advantage.

Job Summary:

• Industry: Healthcare
• Employment type: Permanent, full-time
• Working location: Kent Ridge

Job Responsibility:

• Support the implementation of patient-driven initiatives in the Pharmacy department by working closely
  with various sections in charge of aligning processes and workflows.
• Work with various sections in charge to drive new services and to ensure revenue generation.
• Assist sections to derive and drive business cases for new services.
• Maintain close supervision of financial performance and where appropriate, work with sections in-charge to institute strategic approaches to cost recovery and sustainable profitability.
• Responsible for supporting the procurement related to strategic projects in compliance with NUHS
  procurement policies.
• Lead and manage projects as assigned - Work with sections in charge to establish context, develop a project plan with goals and targets, secure approval for the project, and oversee project progress.
• Support the Pharmacy department through upcoming changes to major clinical systems via training, supporting infrastructural changes and formulation of new processes.

Job Requirements:

• Possess a bachelor's degree in Business, Management or equivalent, with at least 5 years of relevant working experience, preferably in the healthcare industry.
• A team player who can work independently in a fast-paced environment to meet deadlines.
• Resourceful and meticulous with strong planning and organizational skills.
• Strong interpersonal and communication skills, able to galvanize support from different levels of stakeholders.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Primary Function of Position

Intuitive is passionate about creating a workplace where employees are informed, engaged, and inspired to have a positive impact on each other, our company, and the world.

We are seeking a communications expert to lead the development and execution of internal and external executive communications initiatives for key business priorities in the Asia-Pacific (APAC) region. This includes acting as a strategist and trusted advisor to senior executives, developing executive narratives, presentations, and strategic communications plans that resonate across diverse internal and external audiences.

This role requires a unique blend of high-level strategy and hands-on execution, and the ability to work within a highly collaborative international communications team, reporting to a U.S.-based director. The ideal candidate will possess outstanding written and oral communication skills, a strategic orientation, excellent organization and presentation skills, a bias toward action, and a desire to learn continuously.

Key Responsibilities

• Strategic communications planning: Create, nurture, and execute a proactive, integrated internal and external executive communication support model, strategy, and roadmap that reflects the priorities for the region and builds effective connections with key audiences.
• Executive messaging and presentation development: Collaborate closely with senior executives to create executive narratives and presentations that reflect their voice and vision. Develop content for internal and external platforms such as all-hands meetings, email announcements, and customer events. Provide coaching to help executives deliver compelling presentations.
• Project management and tactical execution: Lead the execution of employee communication initiatives, overseeing end-to-end project management, from planning and content development to measurement. Ensure flawless execution across multiple platforms, managing timelines, resources, and cross-functional teams.
• Storytelling and content creation: Craft written, oral, and digital content that resonates with internal and external audiences. Own the content development process for presentations, event briefings, scripts, talking points, organizational announcements, intranet articles, employee stories, and customer testimonials.
• Event coordination: Plan, coordinate, and execute internal meetings and events, including agenda creation, presentation management, and Q&A facilitation.
• Regional expertise and collaboration: Serve as the communications expert for the APAC region. Occasional partnership with global communications and people brand teams to leverage shared content, and adapt and amplify significant key messages in-region; light support with regional alignment to employee value proposition (EVP).
• Localization and translation: Localize corporate communications for APAC audiences, managing translations into Mandarin, Japanese, or other relevant languages to ensure cultural and linguistic accuracy.
• Measurement and impact analysis: Measure the effectiveness of communication strategies, using data-driven insights to optimize future initiatives and demonstrate their impact on business goals. Track and measure executive communication activities for the region.