Responsibilities:
• Drive the best customer experience in an app through digital-first products and services, both new and existing portfolios
• Responsible for NPS of new customers and existing customers
• Conduct market research to identify new customer needs and opportunities.
• Evaluate new product and service ideas.
• Develop product roadmaps and timelines.
• Manage the product development process, including working with technical teams, app developers, designers, and other stakeholders.
• Test and validate products and services before launch.
• Launch and market new products and services.
• Manage Giga's existing product portfolio, including making enhancements and fixing bugs.
• Track and analyze product performance.
• Monitor the performance of sales, competitive movements, conduct pricing benchmarks, insights from data analytics and use this information to create new competitive offerings
• Work with other departments within the company to ensure that products and services are aligned with the company's overall strategy

Qualifications:
• Bachelor's degree in business, marketing, engineering, or a related field.
• 3+ years of experience in product management, preferably in the telecommunications industry and/or in start-ups.
• Strong understanding of the product development process, from ideation to launch.
• Experience in conducting market research and developing product roadmaps.
• Experience in managing and collaborating with cross-functional teams.
• Excellent communication and interpersonal skills.

Responsibilities:

• Manage full spectrum of HR functions
• Able to manage orientation and company events
• Identify and develop talents through the talent acquisition process
• Develop programs, policies and procedures to ensure existing HR practices are in compliance with the Employment legistration
• Provide innovation, practical and strategic human resources solutions that support the overall mission and core values of the company
• Involve in HR administration, salary and benefit programs, communications program and employee relations activities
• Key liaison with union, managing union
• Maintain a cordial employee relations climate by counselling employees, development and administrating various employee relations activities and promoting communications between employees and management
• Build strong pipelines of contacts and talent communities
• Strong vendor-management experience
• Oversee the manpower requisition and deployment for service partners and contract partners
• Administering Group insurance plans
• In-charge of work passes processes for foreign employees

Requirements:

• IHRP-certified
• Outgoing personality with experience in handling company events and orientation
• Degree in Business specializing in Human Resource Management or equivalent
• At least 4 years of experience in full spectrum of HR
• Industrial relations experience will be an added advantage
• Possesses hands-on experience in full spectrum of HR
• Demonstrates up-to date knowledge of good HR practices and capabilities to plan and attract the right talents to the company

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 8124 8100 for confidential discussion.

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22106909 | Fiona Jayne Yong Yee Wen

Role and Responsibilities

1. To Oversee daily operation and activity for Department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

• Manage the operations and monitor on-site plants.
• Check compliance with safety and regulatory requirements

Requirements

• Degree in Engineering
• At least 2 years of hands-on operations and maintenance experience with Industrial Gas Plants

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Basic + Commission + VB

Job Description:

• Maintain relationships with existing clients
• Plan and propose promotions/marketing strategies
• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls
• Meeting planned sales goals
• Lead both admin and van sales team

Job Requirements

• Minimum of Diploma in any field
• With minimum of 3 years of Sales experience from Retail/ Supermarket such as NTUC, DFI, and e-Commerce
• Positive working attitude
• Strong customer service skills
• Able to work independently

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 21C0571 | EA Reg No:21103634 (Johnny Wu)

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together – building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities – all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Participate in project discussions and requirement gathering with BIPO and their endusers.
• Research on Optimization for modeling robust manpower scheduling.
• Design and implementation of GNN for manpower scheduling.
• Design, develop, integrate & implement test-bed systems to meet project partner requirements and system performance requirement.

• Minimum PhD degree in Computer Science, Information Technology, Information Systems or closely related disciplines.
• Minimum 2 years of relevant research experience in Optimization using tools like ORTools, CPLEX or Gurobi.
• Proficient in Java and Python.
• Competent in Gurobi or CPLEX.
• Competent in Google OR Tools.
• Excellent written and oral communication skills.
• Self-motivated, able to multi-task and carry out tasks independently.
• Excellent team player and strong inter-personal skills.

#LI-XL1

About the Client

Our client is one of the reputed firms in Singapore

Responsibilities

• Responsible in research, design, and develop software.
• Analyse user needs and develop software solutions
• The preparation, planning and execution of the roll-out from support to production services. The goal is to obtain a smooth roll-out of the application to different sites.
• Develop specifications and performance requirements.
• Contributions to help maintaining a high standard of delivery quality

Skills/Requirement

• Minimum 5+ years experience in web and stand-alone application design & development with latest Java/JEE technologies in Unix environment.
• Minimum 2-3+ years of experience in UI development with latest React/Angular framework
• Excellent understanding and practical experience of Spring Frameworks (IOC, Spring Boot, Spring Batch, Spring Integration, Spring Security etc.).
• Good understanding and practical experience on Docker, CI/CD and Kubernetes.
• Strong knowledge and practical experience of Micro services architecture.
• Practical knowledge of Jenkins, Maven, Master Deploy

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

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The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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• Leading project planning sessions
• Coordinating staff and internal resources
• Managing project progress and adapt work as required
• Ensuring projects meet deadlines
• Managing relationships with clients and stakeholders
• Designing and signing off on contracts
• Overseeing all incoming and outgoing project documentation
• Participating in tender process i.e. design, submission and review
• Designing risk mitigation plan
• Conducting project review and creating detailed reports for executive staff
• Optimising and improving processes and the overall approach where necessary
• Securing growth opportunities and initiating new projects
• Managing large and diverse teams

Why Join Us?

• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening

Job Responsibilities:

• To lead and mentor a team of EHS personnel to ensure the company’s EHS strategy is implemented effectively and within budgets
• Has good knowledge to develop/review, implement and maintain Safety Management Systems, to document WSH records and matters.
• Be responsible to drive programs and campaigns to manage risks and promote safety culture for all projects through regular campaigns, posters.
• To provide advice and guidance in the aspect of EHS to projects.
• To plan, coordinate and conduct safety audits, EHS inspection and training
• To achieve and manage all EHS KPIs and standards, ensure compliance with all authorities including MOM’s EHS statutory regulations, legal and other requirements
• To monitor and evaluate the company’s overall EHS performance to identify potential risks and minimize incident occurrence.
• Any other duties assigned

Job Requirements:

• Must be a Singapore Registered Safety Officer / Workplace Safety & Health Officer with Ministry of Manpower (Singapore)
• Must have professional knowledge in WSHE legislation and regulations (WSH act and Environment)
• Minimum 5 years’ experience in relevant job role and industry
• Good leadership, interpersonal and coordination skills
• Salary package commensurate with experience

Industry: Automotive - German MNC

Location: Jurong East

Salary Range: SGD 4,000 5,000 per month.

This is a 1-Year Contract role

The job is outlined as below:

1. Short and mid-term actuals closing and planning

• Develop Operative Planning for relevant CV business units for parts and vehicles, taking into consideration market
• conditions, OU guidelines and factory allocations
• Propose targets and optimize cash flow and funding requirements
• Work closely with operations personnel to implement agreed actions
• Initiate improvements for smooth and timely HQ submissions reporting and planning submission

2. Financial forecast, cost controlling and business analysis

• Coordinate the preparation and regular update of CV financial reports and forecasts
• Review monthly expenditure to ensure approved budgets are closely adhered to and address all deviation queries
• Analyze sales trends, profit margins and variances (against targets).
• Monitor budgets and provide timely alerts when actual spending trend deviates from agreed targets ensuring approved
• budgets are adhered to
• Initiate business reviews towards performance improvement

3. Revenue controlling and product pricing

• Perform product price calculations for respective responsible based on Sales & Marketing
• required price positioning and review profit margin against ROS (%) profit guidelines where necessary.
• Provide timely financial analysis to accounting to ensure provisions and accruals are accurately reflected in financial reports.
• Analyze sales business and highlight deviations in sales channel, discount and product mix updating planning forecasts when required.
• Review actuals reporting and check accuracy, reasonableness as well as completeness of figures from all relevant business units prior to timely submission to HQ.
• Analyze and review of all deviation (actuals vs plan/plan vs plan) comments and queries.
• Ensure manuals are practical and up-to-date and inform team members of changes when necessary

4. Projects / Adhoc assignments/ System Maintenance / Enhancements

• Continually assess processes, support and implement enhancements in planning and reporting methodology to allow for
• efficient OU reporting and other related system interfaces
• Support in Target Agreement process, presentations and identified projects
• Prepare simulations and support management initiatives when necessary
• Prepare and present financial results and deviations to other team members when necessary
• Update team leaders and members in a timely manner on status of tasks and communication with other parties

Qualifications - External

• Minimum possess a tertiary degree in Business Administration
• Minimum 2 years of relevant experience in Finance/Controlling and Planning. Management Accounting
• Accounting background is an advantage. Knowledge of Singapore FRS and IFRS would be required.
• Highly analytical skills and possess strategic thinking skills
• Independent working attitude and display good team spirit with ability to work under pressure
• Strong communication skills and presentation skills
• Strong Excel skill
• Display good agility and adaptability to various situations and possess good problem-solving skills

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits. Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705
Tel: 6950 9722 Fax: 6536 7890
http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen

The Regional Branch Manager oversees regional sales performance in regions such as Thailand and Vietnam. The role seeks to define, drive strategies, and ensure the achievement of sales and lead generation with pipeline growth. It has a responsibility towards revenue targets with a primary focus on prospecting new opportunities in both the automotive and automotive industries, specifically focusing on the bearings business and targeted complementary products.

Duties & Responsibilities:

• Demonstrate good understanding and working knowledge of branch operations

• Lead Overseas Branch Managers in managing retail & distribution operations & growing sales exponentially within the region

• Partners with Sales Executives/Managers on customer visits to provide strong commercial support

• Manage key account sales and target attainment in the SEA region

• Responsible for forecasting and sales tracking

•Manage budgets, maximise profitability, and set or meet sales targets

• Prepare presentations and reports for senior and executive management as required

Tasks Include:

• Responsibly support customer on-site validations and execute experimental protocols to gain qualifications and order success

• Define SOPs for branches across regions, including Thailand and Vietnam

• Enforce company policies with adherence to SOPs

• Present quarterly sales meeting

• Perform any other tasks as assigned

• Traveling is required within the regions

Requirements:

• Diploma or Degree in business administration, engineering, or a related field

• ability to communicate effectively with a remote team

• Leadership experience managing a team

• Ability to handle difficult situations

• Able to make decisions, taking calculated risks with consideration of the company's best interest

• Service-oriented, independent, and thinks outside the box

• Troubleshoots by responding to situations proactively

• Strong in Excel

Benefits:

• Competitive Salary Package

• Healthcare Coverage, Medical & Dental Benefits

• Career Advancement with Recurring Bonuses

Location:

• 1A Toh Tuck Link

• Singapore 596223

We invite interested and qualified candidates to write in with your updated resume (MS Word Format) and your current and expected salary. We regret that only shortlisted candidates will be notified.

Location: Bedok

Industry: Aerospace Manufacturing (US MNC)

Salary Range: $6,500 per month

This is a Contract role with Bonus and benefits.

Period: 12 Months

Job Description:

• Work with suppliers in developing parts & processes
• Experience in reading & understanding of various types of manufacturing drawings including Geometrical & Dimensional Tolerancing
• Provide technical assistance to suppliers in Manufacturing Processes, Process Sheet validation & accuracy checks (Machining / non-machining & special process suppliers).
• Knowledge in various types of special processes required for manufacturing of parts & should be capable of reading & understanding various related specifications
• Support suppliers in:
  • Understanding of drawing requirements & specifications
  • Process planning / sequencing of operations & audits of process sheets
  • Reduction in cycle time & improvement in production rates
  • Special process requirements
  • Understanding raw material requirements (AMS & related specs)
• Knowledge of tools, jigs & fixtures
• Experienced in preliminary evaluation & recommendation of potential new suppliers in terms of manufacturing capabilities
• Support the team to achieve planned goals on localization
• Hands on experience in PPAP activities such as Process Flow, PFMEA, etc. & reduction of escapes & rejects by improving handling & processing techniques
• Carryout Contract reviews, Process reviews, & audits at various suppliers.

Communication Skills

• Good written & verbal communication skills.
• Ability to communicate & present to international customer base
• Capable of multi-tasking working with different suppliers simultaneously

Education & Qualification:

• Bachelors in Engineering with 6 to 8 years of relevant experience
• Skilled in Unigraphics NX software (CAD & CAM) with hands-on experience in Milling, Turning, Grinding, etc.
• Highly advantageous to have experience in Aerospace and Defense parts manufacturing

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9722

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen

Description:

• Handle full spectrum of project management, lead and manage site staff.

• Create and maintain comprehensive project documentation including project schedules.

• Review project plans and specifications, feedback on the design, scheduling, and cost-saving measures and identify potential construction problems.

• Conduct regular technical / site/coordination meetings to ensure time, cost, and quality targets are fully met.

• Prepare project deficiency lists and monitor projects towards timely completion according to schedule.

• Perform risk management, and enforce site safety standards are in order.

Requirements:

• Diploma or ITE Certificate in Architecture, Civil Engineering, M&E Engineering, Quantity Surveying, or higher qualifications.

• Minimum 3 years of working experience in the related field.

• Familiar with Autocad software.

Responsibilities:

• Design, develop, conducts unit testing, and maintains complex Tableau reports for scalability, manageability, extensibility, performance, and re-use.
• Determine the best implementation that will meet the design of the architect.
• Work with team members to create useful reports and dashboards that provide insight, improve/automate processes, or otherwise add value to the team.
• Work through iterative review cycles to deliver results that meet or exceed user expectations.
• Ensure consistency by adhering to a set of software coding and style guides.
• Resolve support tickets related to Tableau dashboards.

Requirements

• Bachelor’s degree or diploma in Business, Economics or in related majors
• At least 2-3 of experience in developing and working Tableau/Data Visualization tool driven dashboards, analytics.
• Ability to query and display large data sets while maximizing the performance of workbook.
• Ability to interpret technical or dashboard structure and translate complex business requirements to technical specifications.
• Must have working knowledge of Tableau Server on content management.
• Understanding of advanced calculations and statistical functions.
• A solid understanding of SQL, relational database management system, data modeling, and normalization.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

The company is a regional leading oil and gas infrastructure services companies offering fully integrated engineering design, procurement, construction (EPC) and integrated maintenance services to the oil and gas, petroleum and petrochemical industries.

Procurement Manager

Responsibilities :

· To source potential suppliers in line with specification/Sending RFQ's.

· To evaluate and update new/exisiting vendors into Approved Vendor List.

· To coordinate with Project Team and Suppliers for any technical clarification.

· To perform negotiations with short listed supplier(s) to the lowest best price with timely delivery.

· To ensure the appropriate terms and conditions are specified on the purchase order.

· To prepare Bidtabs for Approval.

· To prepare Purchaser's Terms & Conditions.

· To assist in negoiation for Subcontract for BU if required.

· To coordinate with Project Team for any urgent purchase.

· To arrange Training (Introduction & Product Presentation from Vendors).

· To process order and ensure timely delivery from the vendor.

· To coordinate with Material/Logistic Controllers for GR/GI issues, if required.

· To assist Finance for invoices with issues.

· To assist in expediting for deliveries if required.

· To send Approved Purchase Order to Vendor.

· To coordinate with Vendor for any return or replacement of defective materials.

· Issue PO if necessary.

To update and report to Supervisor on the above

Requirements :

· Preferably Degree in Business Administration or relevant procurement qualification

· Preferably 2 years of relevant working experience in procurement, business development, preferably in engineering, construction, Oil & Gas or Energy industry.

Key Responsibilities

Finance & Accounting

· Smooth running of the Finance department, including book-keeping, financial administration and procurement functions

· Maintenance of full and accurate set of accounts, preparation of management, statutory and other reports as required by the Board and Management, or pursuant to applicable regulations

· Ensure that accounts and financial reports are in compliance with applicable accounting standards and guidelines, and internal standards and operating procedures

· Maintenance of all financial records

· Ensure that material assets of the Company are accounted for and properly safeguarded

Working Capital and Cash-Flow Management

· Proper management of receivables, payables and inventories

· Proper recording of donations, grants and sponsorships

· Monitoring cash-flow and ensuring adequate cash for current operations and expenses

Planning, Budgeting & Forecasting

· Assisting the CEO in the formulation of the Company’s Annual Operating Budgets / Plans and Strategic Plans

· Preparation of P&L, Balance Sheet and Cash-Flow forecasts and estimates, and updating the same with the latest information / developments

· Presenting such plans, budgets, forecasts and estimates to the Board and Management for approval

· Reconciling significant variances vs budgets or plans, comparing vs previous years, and highlighting significant variances and critical issues to the Treasurer, Audit Subcommittee and Exco

Corporate Governance

· Ensuring compliance with the Charities Act, Charities (IPC) Regulations, Societies Act, Code of Governance for Charities & IPCs, Charities Transparency Framework and any other applicable laws, regulations, notices or guidelines

· Timely compliance with all filing and reporting obligations under applicable laws and regulations, including filing of its Annual Returns and Governance Evaluation Checklist

· Ensuring that the Company’s programmes and activities are in compliance with all applicable laws and regulations, including ensuring the validity of all applicable licenses and permits.

· Dealing and communicating effectively with governmental and other authorities, statutory bodies and sector administrators

· Assist the Company with compliance with Personal Data Protection Act as well as other policies introduced by Charities Council or other government authorities from time to time

· Preparation of Minutes for Board Meetings

· Administration of the Annual General Meeting, including preparing Minutes of Meeting, sending out the Notice of AGM and accounting for Quorum.

Internal Controls

· Assist t with compliance with Personal Data Protection Act as well as other policies introduced by Charities Council or other government authorities from time to timepolicies and procedures

· Reporting to the Audit Committee and liaising with the Company’s external auditors and other parties conducing any examinations, investigations and similar processes, in a prompt, transparent and professional manner

Insurance etc.

· Ensuring adequate insurance coverage (i.e. all-risks insurance) in respect of the Company’s premises, Board and staff

· Assisting the CEO in liaising with the Landlord or Head Lessor on lease-related matters

Counterparty Monitoring

· Provide Support with on review of contracts, agreements and MOUs entered into by the Company, having regard to all financial obligations owed by the Company or owing to the Company

Fundraising Monitoring

Provide support with respect to:

· Administering cash collection processes (e.g. cash-over-counter; donation boxes; pledge bags and street collections), including ensuring that the Company’s KYC and AML processes are complied with (where applicable)

· Ensuring donor information confidentiality and ensuring compliance with all donor requests with respect to specific use of funds (to the extent approved by the CEO and Board)

· Monitoring and following up on donation pledges or commitments, and collections from fundraising activities (including by way of maintaining a catalogue of fundraising MOUs)

· Monitoring compliance with Collection of donor information Maintaining a register of all contracts, agreements and MOUs entered into by the Company, and monitoring all obligations owed by the Company or owing to the Company, including monitoring and following up on donation pledges or commitments, and collections from fundraising activities

General Matters

· Support the CEO and colleagues, when called upon, to ensure success of the Company’s events and activities

· Perform any other duties tasked by the CEO for the benefit of the Company.

Qualification & Experience

- Accountancy degree with a minimum of 6 years experience in accounting for IPC/charity organisations

- Hands-on and good team player

- Ability to handle and manage the Board

Job Responsibilities

• Account Planning & Management
• Service existing accounts and prospect for new customers via cold calls, face-to-face meetings, conferences, marketing and business networking events
• Understand & identify customers’ needs through in-depth account planning and profiling on customers’ requirements
• Work closely with business channel partners, distributors and technical team to deliver technical solutions
• Ensure orders are properly delivered, received and invoiced
• Timely follow-up on customers’ requests and sales deliveries
• Provide regular updates on sales opportunity, pipeline, activities and feedback to the Management
• Achieve and exceed sales revenue and GP target
• Ensure all outstanding payments from clients are collected on time

Job Requirements

• Degree or Diploma with at least 1 year of corporate sales experience in ICT solutions or its related fields
• Sales-driven and self-motivated
• Outgoing & pleasant personality
• Ability to work independently, set priorities, multi-task and meet project timelines

About Novela

Novela is Singapore’s first international multi-brand beauty retail store. Keeping up with the latest trends, Novela aims to capture the hearts of beauty shoppers with a wide range of luxury beauty products including skin & body care, fragrances and makeup.

Novela’s logo is a black quill pen, which is symbolic of a woman’s beauty, elegance and knowledge. Indeed, we believe that you can exude beauty from the inside out with the right beauty regime. By curating the best beauty brands from across the globe and offering them at affordable prices, we aim to simplify and elevate your shopping experience with premium products handpicked by us.

Store Manager

We are looking for candidates who thrive in a fast-paced, diverse, and customer-centric store environment. You are a resourceful, driven and service-oriented leader who can multi-task and manage store operations effectively.

Our Store Managers are the key leadership role for our retail team on the ground. You will oversee the end-to-end operations of a store and will be responsible for driving the store's sales performance and service performance. You will engage in innovation and productivity initiatives for the store. To drive seamless customer experience across channels, you will also oversee the order fulfilment processes for customers in the store. On top of daily operational duties, you will also help in cascading and operationalizing headquarters’ directives to the store.

Job Responsibilities:

Achieve sales”

• Manage store's/outlet's sales performance.
• Facilitate implementation of organisation strategies
• Interpret information on sales goals and targets.
• Communicate scheduled sales reports in accordance with organizational standards.
• Facilitate implementation of organisation strategies Document sales transactions.

Deliver service excellence:

• Lead with service vision
• Develop service operations.
• Manage resources to ensure smooth running of store operations.
• Manage in-store service performance.
• Optimise workforce for service excellence.
• Manage partnerships for service excellence.
• Develop a service recovery framework.
• Manage service brand.
• Analyse service quality and customer satisfaction.
• Establish rapport and cultivate relationships with customers.
• Foster service innovation

Deliver operations excellence:

• Manage retail administration.
• Define and allocate staff duties in accordance with operational requirements.
• Control inventory
• Manage and maintain store facilities.
• Develop store security policies and procedures.
• Manage compliance with food and beverage hygiene policies and procedures.
• Coordinate crisis response and recovery activities in accordance with business continuity policies
• Monitor merchandising presentation and visual display.
• Maximise utilisation of retail space.
• Promote compliance with corporate governance requirements.

Engage in innovation and productivity initiatives:

• Lead and motivate team to contribute to productivity improvement and innovation.
• Conduct productivity diagnosis to recommend areas of improvement.
• Develop an action plan to implement productivity and innovation initiatives.
• Facilitate implementation of productivity and innovation initiatives.
• Evaluate potential ideas that may contribute to productivity improvement and innovation.
• Develop new products and/or services.

People Management:

• Provide direction and guidance to team leaders.
• Develop team leaders' capabilities.
• Promote workforce diversity.
• Influence team's decision making
• Contribute to recognition of team performance.
• Facilitate learning opportunities among team leaders.
• Coach team leaders

Manage customer order fulfilment:

• Review customer satisfaction
• Manage order processing, fulfilment and returns of customer orders.