Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from Illumina End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with Illumina core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Responsibilities:

This role requires a combination of strategic thinking, project management, business analysis skills and end to end project execution experience. You must have strong customer-centric and innovative mindset while keeping business objectives and drivers in mind.

Putting yourself into the shoes of an internal consultant for this role, you will be in charge of planning, creating and implementing effective solutions that drives several aspects of AI usage in different business areas including chatbots, virtual agents, machine learning, and others.

Key channels cover both online and offline from traditional branch concept, remote assisted services by Relationship Managers, call centre, email, social media to innovative conversational engagements.

Collaborating with other business units, you will also help to drive targeted/ personalized strategy to deliver the right messages/ content to the right customers at the right time through the right channel based on client’s persona, preference and behaviour.

Engagement Strategy and Planning

• Keep up with the latest advancements in AI trends & technologies, including Gen AI and the latest features of popular tools;
• Conduct market research and competitor analysis to identify the gaps in meeting the constant evolving customer needs and expectations across various channels (from traditional brick and mortar to various types of online engagements);
• Collaborate with cross-functional teams to understand requirements and develop AI solutions;
• Develop, prioritize and maintain a strategic roadmap with implementable initiatives and realistic timelines;
• Work with relevant business units/ stakeholders to define clear OKRs to drive successful implementation.

Digital Asset Development to Launch

• Collaborate with cross-functional teams to conceptualize, understand scope, design, develop digital assets that will create a differentiated way to engage customers;
• Possess strong foundation in customer experience and user journey mapping/ development (e.g. persona development, archetype definition, user stories development etc.);
• Able to translate customer journey into detailed functional requirements and specifications;
• Able to liaise independently with external vendors/ 3rd parties and tech team for solution development;
• Develop a comprehensive go-to-market plans to ensure successful product launch;
• Able to develop structured plans to drive adoption.

Compliance and Risk Management

• Ensure that all proposed plans/ solutions adhere to all regulatory requirements and industry standards;
• Collaborate with compliance and legal teams to manage risk and maintain a strong compliance posture.

Stakeholder Communication

• Communicate product updates, milestones, and key performance indicators to internal stakeholders and executive leadership;
• Proactive in recommending solutions and escalate issues/ challenges with proposed mitigation measures.

Requirements:

General

• Proven experience (4-8 years) in customer experience, project management, product management or a related role;
• Excellent management report preparation (slides development), communication and presentation skills;
• Proven experience in management consulting is a plus;
• Previous experience in digital bank is a plus;
• Design thinking experience is a plus.

Knowledge

• Strong understanding of existing Gen AI services e.g. OpenAI, Bard etc.
• Knowledge in AI (e.g. conversational engagements), Natural Language Programming, Machine Learning, Large language Model, statistical modelling, with hands-on experience using different tools;
• Strong knowledge in channel management or channel engagement strategy preferable omni-channel experience;
• Strong understanding of banking products, financial services, and industry trends, is a plus;
• Knowledge of regulatory compliance in the banking industry is a plus.

Skills

• Strategic thinking: able to see the big picture and connect the dots;
• Well-organized, is detail oriented, and with the ability to multi-task;
• Able to adapt in fast paced environment;
• Hands-on approach with high level of self-motivation;
• Demonstrates a sense of responsibility and accountability for assigned tasks;
• Analytical mindset with the ability to make data-driven decisions;
• Strong problem-solving skills and attention to detail.

Job Descriptions:

• Management of CAPA from tracking, including follow-ups and closure.
• Management of Change Control, Deviations, from tracking, follow-ups and closure.
• Review quality process control plan, drive quality issues to root cause, corrective actions and improvements.
• Perform, document internal audits and other quality assurance activities to ensure readiness on international standards certification audits and GMP inspection.
• Coordinate and assists during customer visits and audits.
• Create, review work instructions and standard operating procedures, devise sampling procedures and directions for recording and reporting quality data.
• Review the implementation and efficiency of quality and inspection systems.
• Collect, compile statistical quality data, and analyze data to identify areas for improvement in the quality system.
• Review of analytical reports, and batch records (manufacturing and packaging).
• Perform SAP QM setting, review test results, block / unblock of finished products.
• Manage customer queries, customer satisfaction surveys, and questionnaires and other quality / regulatory purpose documentation requests.
• Investigate customer complaints and non-conformance issues.
• Consolidate data to create the annual product quality review report.
• Track quality performance and initiate quality improvement plans.
• Perform risk assessments and monitor risk management activities at quality level.
• Conduct /perform training to employees to improve GMP / international standards certification awareness and compliance.
• Perform any other duties and responsibilities as assigned from time to time.

Job Requirements:

• Minimum 2 years related work experience
• Possess experience in internal audit, validation activities, training management and batch release for API with good background on cGMP

We are expanding and seeking ambitious and motivated individuals to join us!

Role

• Lead all recruitment activities from sourcing, process management and post offer consultative services to talents/ organizations
• Identifying new business opportunities and established relationship with potential clients
• Become an expert in current market/ industry trends and job functions
• Provide professional advice/information to both clients and candidates on the latest market and industries' trends

Requirement

• Diploma / Degree holder in any discipline with work experience
• Excellent communication and interpersonal skills
• Self-driven and adaptable, ability to think outside the box
• People oriented
• Ability to thrive within a high-performance environment

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

Alvin Lee Meng Kim (Registration Number: R1435877)

AlwaysHired Pte Ltd EA Licence No: 24C2293

Interested candidates please apply online or send your latest CV to [email protected]

Role Overview:

As a Product Implementation Specialist, you will play a critical role in supporting implementation partners, customers, and end-users in deploying and optimizing our cloud platform and associated IoT solutions. You will serve as a product expert, offering technical and functional guidance to ensure the successful adoption and ongoing use of our platform. Your work will involve coordinating with internal teams, such as product development and customer support, to provide solutions tailored to our clients’ needs.

Key Responsibilities:

• Product Expertise & Training: Develop a deep understanding of the cloud platform, mobile application, IoT hardware, and networking aspects. Provide product training and technical support to implementation partners and end-users.
• Customer Support: Act as a primary point of contact for customers, providing technical support, resolving inquiries, and guiding them through the implementation process.
• Implementation Support: Assist in the deployment of our cloud platform by working closely with implementation partners to ensure proper configuration, testing, and troubleshooting of IoT devices, software, and network setups.
• Documentation & User Guides: Create and maintain product documentation, user manuals, FAQs, and how-to guides to empower customers and partners in using our platform effectively.
• Feedback & Improvement: Collect feedback from customers and partners to identify areas for product improvement and work closely with the product development team to implement enhancements.
• Collaboration: Work cross-functionally with internal teams such as engineering, sales, and customer success to ensure a smooth customer experience and successful product rollouts.
• Product Demos: Conduct product demonstrations for prospective customers, highlighting key features and benefits of the platform and its capabilities in security, safety, and facility management.

Qualifications:

• Education: Bachelor’s degree/Diploma in Information Technology, Computer Science, or related field, or equivalent experience.
• Experience: 2-4 years of experience in a product specialist, technical support, or similar role, preferably within cloud-based platforms or IoT solutions.
• Technical Skills: Knowledge of IoT hardware, cloud platforms (AWS, Azure, or similar), networking, and software deployment processes. Familiarity with mobile applications is a plus.
• Communication Skills: Strong verbal and written communication skills, with the ability to convey technical concepts to non-technical users.
• Problem-Solving: Proven ability to troubleshoot technical issues and provide innovative solutions to customer challenges.
• Customer-Focused: A strong commitment to delivering excellent customer service and a passion for helping customers succeed.
• Adaptability: Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

Responsibilities

• Support Global Customs & Trade Compliance team with Import and Export Classification (HTS and ECCN), Customs Valuation, or any other topics, focusing on the region but also from a Global standpoint.
• Enforce procedures to ensure restricted party screening is conducted on all transactions, including domestic transactions, to include customers, freight forwarders, suppliers, etc.
• Support the region/subsidiaries on understanding, management and application of customs & trade related documentation (CoOs, import permits, etc.).
• Proactively identify and drive process improvement initiatives and devise and implement strategic plans to optimize import/export activities in the Asia Pacific region.
• Support with import and export classification, based on national regulations/interpretations of the WCO, EAR, and in alignment with the Global Customs & Trade Compliance team. Retain audit trails to support the classification assigned and update the classification database system.
• Support and assist with the implementation with any global and/or local/regional project/process that comes up, by being a strong contributor and showing enthusiasm to work as a team player - from both the Customs & Trade team (globally) and from the subsidiaries within the Region.
• Perform Trade Compliance Import and Export Audits as needed.
• Provide advice and hands-on assistance on projects involving the use of Free Trade Agreements (FTAs), customs valuation and transfer pricing, and applying for trade schemes provided by Singapore Customs and other related authorities.
• Undertake Denied Party Screenings and evaluate potential matches and release holds.
• Identify import/export compliance issues and escalate them as appropriate.
• Support the Company’s Business Units (BUs) across the Asia Pacific region concerning day-to-day questions regarding customs and indirect taxes (GST/VAT)
• Work with other departments, including Finance, Tax, Logistics, and BUs to advise on indirect tax and customs matters arising from business changes or proposed transactions (e.g., import and export considerations, FTA optimization, bonded warehouses, GST/VAT impact).
• Develop communication and training plans to raise awareness among stakeholders on customs and indirect taxes and compliance processes.

Experience Requirements

• Minimally possessing a Bachelor of International Business or related discipline preferred
• Minimum 7 years of experience with Customs and Trade compliance in US and APAC Region
• Strong working knowledge of import/export regulations, controls, and trade compliance practices within Asia as well as US-China export controls
• Working knowledge of the Harmonized Tariff Schedule and Classification.
• Working Knowledge of Commerce Control List and Dual Use Goods List and Classification
• Experience with import and export license determination, regional free trade agreements, special customs authorizations, and customs security programs
• Certified Custom Specialist or Licensed Customs Broker is preferred.
• Strong technical knowledge and understanding of complex supply chain concepts and ability to effectively apply customs and indirect tax knowledge to the Company’s business.
• Comprehensive and up-to-date knowledge of customs and indirect tax laws and requirements in more than one jurisdiction in the Asia Pacific region (preferably with a focus on Northeast Asia)
• Excellent written and verbal communication skills
• Effective problem-solving skills and ability to partner closely with internal key stakeholders, e.g., logistics, sales, R&D, manufacturing.
• Solid knowledge and experience working with MS Office applications, Power Point and Global Trade Management systems.
• Excellent knowledge of Oracle will be advantageous.
• Willing to travel for work purposes.
• Possess excellent planning, communication, interpersonal, organizational and analytical skills.
• Able to work independently with minimal direction.
• Fluency in English and one other Asian language (preferably Mandarin)

What you'll do:

As a Client Transfer Agency Specialist, your role will be pivotal in maintaining positive, long-term operational relationships with assigned financial intermediaries. You will be responsible for supporting their needs daily and resolving any operational inquiries that arise. Your ability to develop efficient interfaces with these intermediaries will be crucial to your success in this role. You will also oversee or manage projects aimed at meeting this objective. Part of your responsibilities will include managing exposure items such as aged trades and unapplied wires. Your keen eye for identifying the needs of Sales and Marketing and financial intermediaries will be highly valued. Additionally, you will assist with gathering transaction data in support of short-term trading surveillance.

• Act as the main point of operational contact for all levels of assigned financial intermediary relationships.
• Support financial intermediary needs daily, including any changes to service environment.
• Responsible for resolution of operational inquiries coming from assigned relationships.
• Assist in development of efficient interfaces with financial intermediary in all regards.
• Oversee or manage projects to meet this objective.
• Manage exposure items, including aged trades, unapplied wires, and similar.
• Continually identify the needs of Sales and Marketing and financial intermediaries.
• Provide relevant information about financial intermediary for incorporation into monthly Management Awareness Report (MAR).
• Assist with gathering of transaction data in support of short-term trading surveillance.

What you bring:

The ideal candidate for the Transfer Agency Analyst position is someone who brings strong people skills and relationship skills to the table. You should have a solid understanding of investment fund operations and be highly focused on how changes in the business environment may impact our client's financial intermediaries and investors. Your strong belief in client service coupled with a high appetite for quality will set you apart. Excellent verbal and written communication skills are essential, as is the ability to handle multiple tasks simultaneously. You should be able to learn and process information on the evolving Fund business and its procedures/processes quickly and efficiently.

• Strong people skills and relationship skills.
• Knowledge of investment fund operations.
• Highly focused on how changes in the business environment may impact AB’s financial intermediaries and investors.
• Strong client service beliefs and a high appetite for quality.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks simultaneously.
• Ability to learn and process information on the evolving Fund business and its procedures/processes.

What sets this company apart:

Our client is a globally recognised company that provides transfer agent services, including shareholder account recordkeeping, transaction processing, client services and dividend distribution to a multitude of globally distributed investment products. They have designated four servicing locations across the globe, each responsible for processing shareholder requests and assisting customers originating from a certain region of the world. This role offers an exciting opportunity to work in a dynamic environment in Singapore, one of their key servicing locations.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Key Responsibilities:

• Monitor and enforce compliance with standards and requirements of our network partners.
• Assist in the development and implementation of network compliance processes and procedures.
• Collaborate with cross-functional teams to handle reverse KYB applications from Rapyd’s network partners.
• Ensure high levels of service are provided to both third parties and internal stakeholders, maintaining and improving satisfaction and compliance standards.
• Assist in the coordination and management of network compliance-related projects, including planning, scheduling, and tracking progress against goals and milestones.
• Act as the focal point for network compliance related escalations, addressing and resolving issues promptly and effectively.
• Provide support and assistance to other members of the compliance team as needed.

Requirements:

• Bachelor's degree in Business, Finance, Law, or a related field; relevant coursework or certification in compliance or project management preferred.
• Minimum of 1-3 years of experience in a compliance-related role, preferably with exposure to network compliance position or project management.
• Excellent organizational and time management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and have the ability to work independently.
• Strong communication and interpersonal skills.
• Great analytical skills and problem-solving attitude.
• Self-motivated, fast learner, energetic, and driven individual with the ability to learn new skills and a can-do attitude.
• Detail-oriented with a high level of accuracy and attention to detail.
• Knowledge of relevant laws and regulations, such as AML (Anti-Money Laundering) and KYC (Know Your Customer), is a plus.

Job Description

• Industry/Organization Type: Marine Equipment Wholesaler
• Position Title: IT Specialist
• Working Location: Tuas West
• Working Hours: Monday – Friday, 9 am – 5.30 pm (One Saturday per month, 9 am – 12 pm)
• Salary Package: Up to $4,000 + VB
• Duration: Permanent

Key Responsibilities

• Assist in the setup, maintenance, and optimization of database servers (such as MySQL and MariaDB) and operating systems (including Linux and Windows) for our remote monitoring systems.
• Develop and implement software using Python for machine learning analysis of sensor data from our equipment, aiming to improve data-driven decision-making processes.
• Collaborate on projects, monitor system performance, troubleshoot emerging issues, and engage in continuous learning.
• Any ad-hoc IT-related assignments.

APPLY NOW!!!

• Minimum Degree in Computer Science, IT or equivalent
• Basic knowledge of database and server OS, with experience with Python
• Knowledge of Machine learning, Tableau, SQL, and Linux

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66179 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Logistic Specialist (Shipping)

• Arrange daily shipment and coordinate with forwarders.

• Arrange and liaise with Freight Forwarders on shipping bookings, follow-up on complete set of shipping documents.

• Handle all shipping activities and processing of shipping documents

• Arrange fumigation of crate as required

• Prepare shipping documents

• Prepare, packaging and send the spare parts require support for customer as per marketing department request

• Perform any other ad hoc duties assigned

Requirement:

• Min "N" level

• At least 1 to 2 year(s) of relevant working experience in Shipping

Location: Kallang

Salary: Up to $3400

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

Assistant Contract Manager [M&E Industry]

Basic: $4,000 - $6,500
Working Hours: 5 Days Mon-Fri (830am to 530pm)
Location: Jalan Kilang Timor, Redhill (Office)

Job Responsibilities

• As part of Tender/Contracts Team responsible in Pre/Post-Contracts administration
• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• To assist in contract administration, prepare progress claim(s) and liaise with the Client’s representative.
• Review and preparing of response for claims and variation costs;
• To compile subcontractor quotations and submit for review and approval;
• To review and verify the Subcontractor’s / Supplier’s claims and prepare payment certificates and to obtain approval from various approving parties;
• Preparation of final accounts and variation submissions;
• Any other contracts management related job

Requirements:

• Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.
• Minimum 5 years of related working experience in industrial projects.
• Good working knowledge in Mechanical and Electrical.
• Good knowledge of Singapore health and safety rules and regulations.
• Good knowledge of materials and works for site usage
• Good knowledge on local pricings

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Doehle Shipmanagement Pte. Ltd., Singapore is seeking to recruit a Marine Superintendent to oversee the nautical operations of the company’s fleet. The successful candidate will be responsible for ensuring safety, environmental compliance and regulatory adherence across the vessels. With a growing fleet of nearly 20 container vessels, the Marine Superintendent will play a key role in maintaining operational efficiency and safety standards. Marine Superintendent Would you like to make a difference with us?

Your tasks and responsibilities:

• Oversee all nautical operations, ensuring regulatory compliance, cargo worthiness, navigational safety, and adherence to ISM, ISO, and QHSE standards.

• Handle cargo-related matters, including stowage, loading, securing, and stability, ensuring compliance with regulations and operational requirements.

• Monitor and approve nautical-related requisitions, assist in creating annual operating budgets, and track OPEX and budget performance alongside the Technical Superintendent.

• Liaise with classification societies, flag states, and regulatory bodies to ensure compliance, handling inspections, surveys, and any deficiencies promptly. Travelling to visit ships is part of your job scope.

• Brief, debrief, and appraise the Master and Chief Officer, identify training needs, and provide guidance on navigational and cargorelated matters.

• Handle insurance claims, conduct damage surveys, ensure timely recovery of receivables, monitor dry-docking specifications, and ensure the functionality of vessel communication systems in coordination with Fleet-IT.

Preferable qualifications and requirements:

• Proven experience as a Master Mariner or Chief Officer on Container and Bulk Carrier vessels, with strong operational and leadership capabilities.

• Familiarity with vetting processes, including Rightship and related maritime compliance requirements.

• Certified as a DPA, CSO, and Internal Auditor for ISM, ISPS, MLC, and other relevant maritime standards.

• Sound knowledge of ISM, ISPS, MLC, ISO 9001, 14001, 45001 standards

• Ability to apply analytical and critical thinking to ensure compliance, safety, and efficiency in maritime operations.

• Fluent in both written and spoken Business English, with excellent interpersonal, communication, and listening skills for effective interaction across departments and vessels.

What we offer you:

A modern working environment in a central office location (CBD) with a dynamic team spirit. a family-owned shipping company grown with traditions over more than six decades and with different generations of the family members involved in the future growth of the business. a challenging and varied job with a lot of (personal) responsibility. Be part of building structures with a new, motivated & growing team. an attractive salary package with comprehensive Health Insurance

An international healthcare company has an excellent opportunity for an Accounting Specialist to join their team on a 6 month contract.

You will support accounting and reporting functions by generating financial data and reports, preparing company recharges, debit notes, reconciliation and statement of accounts as well as managing the ERP system (tracking invoices and applying in the system). In addition, you will work closely with the finance team to support year end closing and audit tasks.

You will have a Bachelors degree or diploma in Accounting/Business coupled with experience in accounting and operating knowledge of SAP. Additionally, you will have the ability to work effectively within a team setting as well as demonstrate flexibility and independence to successfully support ongoing initiatives.

Reg No: R1332780
BeathChapman Pte Ltd
EA License: 16S8112

• Singapore Based (Ang Mo Kio)
• Mon-Friday 8:30am-5:30pm + OT (Standby 24/7 Duty on Rotating Schedule with allowances provided)
• Salary : $1,800-$2,500 + Allowances + OT
• With relevant experienced in Service and Facility Maintenance for hospital, industrial sites is an advantage; Training Provided
• Career Progression Opportunities

Job Descriptions:

• Carry out Preventive & Corrective Maintenance in accordance with the Standard Operating Procedures and Work Instructions.
• Co-ordination of site works with sub-contractors/customers
• Provide both local & overseas on-site support services for systems testing & commissioning and clients' training
• Attend to any Emergency service call during & after office hours & Public Holidays (weekly standby on rotation basis)

Job Requirements:

• Relevant Experience for NTC2 / ITE / Diploma in Electronics or IT Engineering background
• Experience in site coordination, installation works is an advantage
• With relevant experienced in Service and Facility Maintenance for hospital, industrial sites is an advantage
• Experience or knowledge in Installation and commissioning of devices for Electronic Low Voltage (ELV) System (examples: Intercom, FDAS, ACS, BMS, BGM/PA, Nurse Call, CCTV, Alarm System, etc.)
• Training Provided

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is seeking to hire 4 Contract Candidates to manage backfills of staff engaged in a year long transformation project.

Role 1)

Headcount to support New Product Modelling workstream [involving liaison between valuation and pricing modelling teams],

Role 2)

Headcount to support Manual Reserve workstream for IFRS17

Role 3)

Headcount to support Financial Reinsurance workstream for IFRS17

Role 4

Headcount to support Financial Reinsurance workstream for RBC2)

Requirements:

1. SG RBC2 / IFRS17 knowledge preferred
2. At least 2-3 yrs of actuarial experience
3. AXIS knowledge would be a plus
4. Soft skills: (1) effecitive collaboration with stakeholders (2) excellent communication skills (3) thrive and seek changes, and able to challenge status quo

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Requirements:

• Nitec, Diploma or Degree in IT or Engineering related course
• Equipped with IT knowledge in hardware or software (e.g. desktop, server, and related software)
• Applicants with sales experience are preferred
• Sales and customer driven with strong selling, presentation and negotiation skill

Job Highlights

• Office Hours: Monday to Friday, 8:30 am to 6:00 pm
• Convenient Location: Walking distance to Kaki Bukit MRT
• Entry Level Applicants are welcome to apply
• Applicants with relevant experience may be considered for a Senior Sales Engineer / Assistant Sales Manager position
• Salary offer will depend on related work experience
• Sales commission and incentive are applicable

Job Description

• To prospect new customers and follow-up on sales enquiries to maximize sales opportunities
• To sell IT products and services
• (IT Hardware e.g. Laptop/Desktop/Server/Computer Accessories, IT Software e.g. Microsoft/Adobe/Autodesk, IT training courses)
• To do cold calling with a given database / B2B Sales
• Use of MYOB, CRM, and HubSpot
• To perform daily calls to prospective customers
• To achieve Sales Target
• Coordinate with marketing department on leads and opportunities
• Coordinate with purchasing department on sales orders
• To attend training on the latest IT hardware and software updates

Job Description:

We are looking for a highly motivated DevOps System Automation Specialist to join our dynamic team. As part of exciting public service projects, you will collaborate with multidisciplinary teams of designers, developers, and business experts to create innovative solutions that blend the digital and physical realms. Your work will have a meaningful social impact, helping improve the future of services.

What To Expect:

• Automation & Architecture: Lead the development and management of internal engineering productivity tools and environments, driving automation, availability, scalability, and resilience.
• Cloud Expertise: Architect and plan for cloud deployments (both private and public) and provide hands-on DevOps architecture implementation and operational support.
• Continuous Improvement: Develop and operate continuous integration and deployment pipelines to enhance development efficiency.
• Monitoring & Problem-Solving: Implement monitoring automation to detect, predict, and prevent issues in the environment and codebase, ensuring smooth operation.
• Collaboration & Innovation: Work closely with cross-functional teams in an Agile environment, hands-on coding and mentoring, often in a pair programming setup.
• Future-Proofing: Ensure that all technical environments are future-proofed with best practices, processes, automation, and high levels of documentation.

How to Succeed:

• Educational Background: Degree or Diploma in Computer Science/Engineering, Information Technology, or related disciplines.
• Technical Expertise:Strong experience in DevOps automation, containerization, and orchestration using tools like Kubernetes, Terraform, Ansible, and Docker.
  Proficiency in scripting languages such as Python, Bash, JavaScript.
  Cloud computing deployment and management experience, particularly with AWS.
• Agile & Networking:Practical experience working on Agile projects.
  Strong understanding of networking fundamentals.
• Preferred:Experience with highly scalable distributed systems.
  A broad knowledge base covering operating systems, networking, distributed computing, and cloud computing.

Why Join Us?

• Innovative Projects: Be part of creating future-forward solutions that improve how we live as a society, with a focus on service .
• Collaboration & Learning: Work in highly collaborative, Agile teams where innovation is encouraged, and continual learning is supported.
• Impactful Work: Help design systems that will shape the future of service delivery, making it both functional and delightful for end-users.

Maltem Singapore is currently seeking a Junior Data Management Specialist for our Wealth Management Client.

Summary:

Support Research Data Management BAU and projects.

Skillset Requirements:

• Possess a degree in Engineering, Computer Science/Information Technology or related fields from recognized tertiary institution.
• Data Operations, Data Quality Checks and UAT focused is a must.
• Relevant experience in interacting and liaising with Vendor counterparts.
• Possess 1 to 3 years of relevant data operations working experience.
• Experience in managing data reconciliation/quality checks/dashboarding (implementation, monitoring and troubleshooting).
• Ensure that the data issues are actively detected, tracked, and fixed without breaching SLA.
• Hands on experience in Snowflake and Tableau.
• Basic Python will be advantageous.
• Experience in performing User Acceptance Testing (UAT).
• Able to work closely with business end-users, Data Vendors, Data Product team and Data Engineers to facilitate ingestion of new data and provide support existing data while adhering to our established data framework processes.
• Experience in in providing documentation support, e.g. in technical/functional specifications.
• Able to provide clear requirements and collaborate with Data Engineers to enable robust and scalable design of data solutions for data ingestion and management across our diverse range of datasets.

About InterOpera

InterOpera (https://www.interopera.co/) develops digital infrastructure and solutions for environmental attributes. We are part of the global transition to net-zero and sustainable energy. We streamline the sustainability process for businesses, aggregate green data, RECs, and carbon credits, and facilitate the entire lifecycle of green attributes, including registration, issuance, management, trading, retirement, and analysis. Our vision is to digitally bridge sustainability and financial markets for a connected and sustainable future.

Overview

The Client Success and Operations Specialist is a dual-role position responsible for ensuring exceptional client satisfaction and managing key operational activities. This role will drive client onboarding, support client engagement, and oversee operational processes including HR and finance administration. The successful candidate will be the main point of contact for clients and internal teams, ensuring seamless service delivery and smooth operations.

Key Responsibilities:

1. Client Success Management

• Onboarding and Implementation:
  • Guide new clients through platform registration, asset registration, and documentation submission.
  • Provide training tailored to client needs, including document submission and tracking Renewable Energy Certificate (REC) issuance.
  • Support clients in setting up systems and workflows for platform integration.
  • Facilitate smooth transitions for trial clients to subscription plans.
• Client Support and Engagement:
  • Address client issues by collaborating with internal teams (engineering, product, and operations) to resolve them efficiently.
  • Regularly communicate progress on initiatives and product updates to clients.
  • Ensure clients utilize the platform effectively to maximize value and satisfaction.
  • Monitor contract terms and conditions, inform the Business Development (BD) team of contract renewals, and assist in converting clients to subscription plans.
  • Product Feedback and Development:
  • Act as a consultant to clients, helping them align platform usage with business goals.
  • Gather client feedback and report it to the product team, advocating for product improvements and new features.
  • Initiate product enhancement initiatives based on client feedback to improve the user experience.
• Upselling and Cross-Selling:
  • Identify opportunities for additional services or products that benefit clients.
  • Work closely with clients to tailor solutions that meet evolving needs, driving account growth and revenue.

2. Operations Specialist

• Strategic Operations & Transformation:
  • Support senior management to coordinate and manage strategic operational projects aimed at digitalising and streamlining operational and business processes to achieve greater efficiency internally and product excellence for clients.
  • Acquire, research, and internalize domain specific business know-how and processes and operationalise it within the company.

• Administration Support:
• Manage employee onboarding, off-boarding, and contract administration.
• Handle monthly payroll, employee tax filings, and support HR policy development.
• Act as the point of contact for finance operations, collaborating with external finance partners.
• Oversee office management tasks such as ordering supplies, collecting mail, and managing paperwork.
• Organize invoices and bills, ensuring proper documentation.
• Initiate payments in the banking system for approval, serving as the transaction maker.

3. Requirements for the role

• University degree or diploma with 1-3 years of relevant experience
• SGD 3,000 - 5,500 per month
• Prior experience in customer success in the software/technology sector preferred
• Proficient with Google Workspace and Microsoft Office Suite
• Proficient in English and ideally one other Asian language
• Driven and result-oriented individual
• Excellent interpersonal and communication skills
• Flexible mindset and good learning attitude

This role offers an opportunity to play a key part in driving client success while supporting and transforming the operational backbone of the company.

Job Description:
We are looking for a highly motivated DevOps System Automation Specialist to join our dynamic team. As part of exciting public service projects, you will collaborate with multidisciplinary teams of designers, developers, and business experts to create innovative solutions that blend the digital and physical realms. Your work will have a meaningful social impact, helping improve the future of services.

What To Expect:

• Automation & Architecture: Lead the development and management of internal engineering productivity tools and environments, driving automation, availability, scalability, and resilience.
• Cloud Expertise: Architect and plan for cloud deployments (both private and public) and provide hands-on DevOps architecture implementation and operational support.
• Continuous Improvement: Develop and operate continuous integration and deployment pipelines to enhance development efficiency.
• Monitoring & Problem-Solving: Implement monitoring automation to detect, predict, and prevent issues in the environment and codebase, ensuring smooth operation.
• Collaboration & Innovation: Work closely with cross-functional teams in an Agile environment, hands-on coding and mentoring, often in a pair programming setup.
• Future-Proofing: Ensure that all technical environments are future-proofed with best practices, processes, automation, and high levels of documentation.

How to Succeed:

• Educational Background: Degree or Diploma in Computer Science/Engineering, Information Technology, or related disciplines.
• Technical Expertise:Strong experience in DevOps automation, containerization, and orchestration using tools like Kubernetes, Terraform, Ansible, and Docker.
  Proficiency in scripting languages such as Python, Bash, JavaScript.
  Cloud computing deployment and management experience, particularly with AWS.
• Agile & Networking:Practical experience working on Agile projects.
  Strong understanding of networking fundamentals.
• Preferred:Experience with highly scalable distributed systems.
  A broad knowledge base covering operating systems, networking, distributed computing, and cloud computing.

Why Join Us?

• Innovative Projects: Be part of creating future-forward solutions that improve how we live as a society, with a focus on service .
• Collaboration & Learning: Work in highly collaborative, Agile teams where innovation is encouraged, and continual learning is supported.
• Impactful Work: Help design systems that will shape the future of service delivery, making it both functional and delightful for end-users.

Job Profile Summary:

You will be processing the applications and executing the due diligence checks for candidates who are applying to be Representatives with the Company. You are required to ensure all processes are carried out in accordance with Standard Operating Procedures (“SOP”) with high level of accuracy and, within stipulated turnaround time (“TAT”).

Job Description:

• Processing of applications for candidates who are applying to be Representatives with the Company.
• Execution of required due diligence checks and documentation relevant to the Fit and Proper Certification of Representatives under the Representative Notification Framework (“RNF”).
• Execution of checks with Past or Current principal(s) / employers (s), Education Institutions or Professional Body
• Liaison with internal and external stakeholders (e.g. Agency Leaders, Candidates and Verifiers) to carry out the required due diligence checks.
• Timely and accurate record keeping, documentation and reporting.
• Ensure all processes are carried out accurately and timely in accordance with Standard Operating Procedures (“SOP”).
• Identify opportunities to reduce manual work through process automation, digitalization and/or system enhancements.
• Other ad-hoc tasks as assigned.

Who we are looking for:

Competencies & Personal Traits

• Strong interpersonal and communication skills.
• Confident in decision making and problem solving.
• Ability to adapt to fast-paced and challenging work situations.
• Meticulous, with eye for details.
• Curiosity in exploring new tools and solutions to address operational needs.

Working Experience

• Relevant working experience will be advantageous.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint) will be advantageous.
• Familiarity with mail merge, spreadsheet management, and basic data analysis will be advantageous.

Education:

• Diploma/Degree in Business Management

Language:

• Strong command of English

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Product Knowledge and Support:

• Develop a deep understanding of the company's product portfolio.
• Provide technical support to customers and the sales team regarding product features, specifications, and applications.
• Assist in the preparation of product documentation, including datasheets, manuals, and user guides.

Sales Support:

• Collaborate with the sales team to respond to customer inquiries and provide product-related solutions.
• Assist in preparing quotes, proposals, and presentations for potential clients.
• Support the sales team in managing customer accounts and tracking sales orders.

Customer Service:

• Address customer questions and concerns promptly and professionally.
• Handle customer complaints and work with the relevant teams to resolve issues effectively.
• Ensure customer satisfaction by following up on orders and service requests.

Market Research and Analysis:

• Conduct market research to identify trends, competitor products, and customer needs.
• Provide insights and feedback to the product development team to enhance existing products or develop new ones.

Documentation and Reporting:

• Maintain accurate records of customer interactions, sales activities, and product issues.
• Prepare regular reports on sales support activities, customer feedback, and product performance.

Training and Education:

• Conduct training sessions for the sales team and customers on product features and best practices.
• Develop training materials and resources to support ongoing education efforts.

Collaboration:

• Work closely with the product development and marketing teams to ensure that the sales team is equipped with the latest product information.
• Coordinate with logistics and operations teams to ensure timely delivery of products to customers.

Continuous Improvement:

• Identify areas for process improvement within the sales support function.
• Suggest and implement improvements to enhance customer experience and operational efficiency.

Qualifications:

• Education: Bachelor's degree in Business, Marketing, Engineering, or a related field.
• Experience: Previous experience in sales support, customer service, or a related role.

Skills:

• Strong communication and interpersonal skills.
• Technical knowledge of the company's products.
• Problem-solving abilities and attention to detail.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.

Working Hours: Mondays – Fridays (12am- 9am)

Looking to join a young and ambitious set up that is looking to grow in this region?

uSMART SG is looking to expand its team and is currently looking for a candidate for the above position.

To be effective in the role

• Be part of the Client Services Team to maintain a high standard of customer satisfaction and to resolve any enquiries that clients may have
• Proactively touch base with our clients to ensure they complete the client onboarding process
• Reach out to clients to ensure customer experience is positive, promote new features and service and ongoing promotion.
• Be proficient in the traditional mediums of customer contact, call-ins, emails, online chats and also social media responses
• Attend to clients’ enquiries on our product offerings, account opening / management matters and general enquiries
• Reach out to our internal base of clients for their account matters
• Perform simple trade executions and liquidations for margin calls
• Process account opening review and follow up, make sure the account opened accurately and timely.
• Dealing in Securities, placing trade for clients.

Requirements:

• 1 to 2 years of working experience in a similar capacity in the equities or investment industry
• Familiar with financial products like equities, funds and services
• Outgoing personality with excellent interpersonal communication skills
• Accreditation in CMFAS 1a, 6 and 6a.
• Expected to work closely with overseas office in China and Hong Kong hence proficiency in mandarin will be an added plus
• Fresh graduates with keen interest in financial markets, and driven character will also be considered

About Us:

uSMART Securities is a leading global investment company that brings ease and convenience to investors for all their investment needs.

With operations in Singapore, Malaysia, Hong Kong and China we believe in using technology and intelligent solutions to provide a holistic platform offering to investors that they will need in their investment needs.

With a staff strength of more than 400 strong globally, we are expanding to add talent to the team in various functions. If you are looking for an organization to develop your talent, craft out your career based on your interest, and most importantly an environment and culture that is positive and vibrant, look no further!