Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Conduct sales and marketing activities to meet business targets.
• Develop and implement strategies to position products and services effectively in the market.
• Coordinate with suppliers and customers to address inquiries and explore business opportunities.

Requirements:

• Degree in Pharmaceutical Sciences or related
• 1 - 2 years experience in B2B Pharmaceutical Sales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Benefits:

• Basic Salary up to $2,300 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri,8:30am - 5:30pm)
• Reimbursement of Transport claims from office to client site
• Company Medical Insurance and Approval Clinics Panel for staff Medical Consultation.
• Our company emphasises on good career progression and providing our employees attractive remuneration with generous bonuses.

Job Description:

This is a full time role for a Technical Specialist located in Ang Mo Kio. Our client makes sophisticated nurse call systems, enterprise reporting and analytics tools, and industry-leading software applications for caregivers and clinical staff and you will be responsible for performing preventive and corrective maintenance according to Standard Operating Procedures and Work Instructions. It also requires coordinating site work with sub-contractors and customers, as well as providing on-site support for systems testing, commissioning, and client training, both locally and overseas. Additionally, the position entails responding to emergency service calls during and after office hours, including public holidays, as part of a weekly standby rotation.

Qualifications:

• Fresh / Entry-level / Relevant Experience for NTC2 / ITE / Diploma in Electronics or IT Engineering background. Certificate for Electronics / IT Engineering will be required upon interview.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Conduct sales and marketing activities to meet business targets.
• Develop and implement strategies to position products and services effectively in the market.
• Coordinate with suppliers and customers to address inquiries and explore business opportunities.

Requirements:

• Degree in Pharmaceutical Sciences or related
• 1 - 2 years experience in B2B Pharmaceutical Sales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our esteemed client, a globally recognized MNC/an established recognized MNC, is searching for a Business Development Executive:

Job Responsibilities

• Identify new business opportunities and qualify inbound and outbound sales leads, in alignment with the companys objectives and growth strategy.
• Conduct customer calls to assess potential opportunities, setting up introductory meetings for the Sales team to support a seamless customer journey.
• Collaborate with the Marketing team to provide feedback on campaign effectiveness, improve lead qualification, and optimize lead scoring.
• Work strategically with the Sales team to penetrate key accounts and drive engagement in target sectors.
• Continuously develop strong knowledge of sales processes and product offerings to meet client needs effectively.
• Cultivate early-stage opportunities to build a future pipeline, contributing to long-term business growth.
• Maintain up-to-date records of lead and prospect activities to ensure streamlined lead management.
• Meet or exceed monthly opportunity quotas and performance metrics as established by management.
• Serve as the primary point of contact for customers seeking solutions, delivering high-quality assistance.
• Develop customer-focused sales skills to enhance the customer experience and foster lasting relationships.

Job Requirements:

• Diploma or Degree from a recognized institution.
• A minimum of 3 to 5 years of relevant experience, ideally within the technology sector.
• Proven experience in building pipelines and qualifying leads, with a focus on areas such as automation, robotics, and software solutions for industrial applications.

Additional Information:

• Salary up to: S$ 4,500 - 6,000 (depending on exp) + AWS + VB
• Working location: Joo Koon
• Working Hours: Monday to Friday, 08:30 AM - 05:30 PM

For interested parties, Kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA License No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

The Opportunity

• Adecco is partnering our client, one of the world's largest tech organizations
• We are looking for a Junior Field Marketing Specialist
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• 1-2 years of marketing experience
• Experience in/with sales preferred
• Experience in B2B marketing preferred

Job Description

• Drives marketing activities across the customer lifecycle, product portfolio, segment, and channel.
• Orchestrate scaled execution and innovation in defined areas of excellence (currently Channels, Experience, Content and Customer Marketing) to power a consistent and seamless customer experience and to increase business outcomes, efficiency and velocity.
• Execute on marketing program to attract the attention of new buyers and influencers, build demand, influence existing pipeline and drive adoption.
• develops collaborative work relationships within own team and within limited scope cross-functional
• communicates within works assignment clearly, in a way that others can understand
• communicates relevant messages in a timely manner and with constructive feedback within the team

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R1988872

Job Responsibilities:

• Support site projects related to Qualification/Validation
• Review and approve Quality Control documents (protocols, reports, procedures) for compliance with internal and regulatory requirements
• Evaluate and approve discrepancies in qualification/validation protocols, documenting incidents and corrective actions
• Act as Quality Representative in projects, focusing on Quality Systems and Validation
• Provide expertise and oversight in developing or modifying Analytical Instrument Qualification, Method Validation, and Reagent Qualification
• Ensure qualification/validation documents are clear and defendable during inspections
• Oversee Quality Control validation maintenance and the Master Validation Plan
• Support multisite initiatives for harmonization of Quality Systems and qualification/validation activities
• Foster strong partnerships with other departments to ensure effective communication and collaboration
• Adhere to EHS requirements and Shire’s Code of Conduct
• Perform other duties as assigned by Manager/Supervisor

Requirement:

• Min. Degree in Biochemistry / Bioengineering or related science field of studies
• Prior Pharma/Biotech experience
• FDA/EU cGMP validation requirements/expectations

Interested candidates, do submit your resume to [email protected]

All qualified applicants, please send in your resume to: [email protected]

EA Personnel Name: Audrey Chan Yu Jing
EA Personnel No: R1104782
EA License No: 99C4599

Job Purpose

The Finance Data Specialist plays a critical role in the execution of our APLL Finance transformation mandate by actively supporting data-driven business intelligence initiatives. This role will act as a bridge between Finance, business units and IT. It requires close collaboration with cross-functional teams in understanding business requirements and designing and developing the data architecture for BI solutions and visualization. Key deliverables include proactively providing timely, reliable and easy-to-use financial information and valuable and actionable insights to help drive high-impact business changes and strengthen financial performance analytics.

Roles & Responsibilities

Data Governance, Strategy and Collections

• Support the development and execution of Finance data, governance and analytics strategy and roadmap.
• Collaborate with finance and business stakeholders to understand business logic and their analytics needs, identify data metrics and document the requirements.
• Translate business needs into specifications and data requirements. integrate business and financial data to establish a solid foundation for financial analysis or reporting solutions.
• Work closely with business partners and IT to design, define and develop end-to-end data pipelines for BI solutions: build instrumentation and define dimensional models, tables or schemas that support business processes.
• Contribute to the development and maintenance of databases and data pipelines. This ensures data quality and accessibility for analysis.
• Gather data from various sources (databases, APIs, web scraping, etc.), clean it, and transform it into a usable format. This often involves dealing with datasets that have challenges including missing values, lump sum amounts, inconsistencies, and different data types.
• Design, write and support extract, transform, and load (ETL) processes of finance and business operations data from various sources, deliver insightful data findings for business success

Data Analytics and Business Intelligence

• Conduct “deep dive” reviews of financial data to uncover trends and patterns. Deploy different types of advance data analytics to identify anomalies, outliers and leakages in transactions to mitigate risks and optimize profit.
• Align with stakeholders on key metrics, design and propose experimentation strategies to continually raise the bar on our analytical capabilities
• Ensure data accuracy by mining, cleaning, and analyzing large datasets for effective use-case development of BI and dashboard visualization solutions.
• Interpret results using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining.
• Develop, optimize financial reporting and enhance data automation to enable reliable self-service reports and streamline financial closing process.
• Use BI tools to create compelling data visualization and dashboards to generate timely, meaningful and actionable insights in driving critical business decision making.
• Predictive Modelling: Building models to forecast future outcomes based on historical data. This can involve machine learning techniques like regression, classification, and clustering.
• Support projects or gathering of additional data for ad-hoc analysis as needed

Qualification

• Bachelor’s degree in Finance, Accounting, Business, Mathematics, Statistics, Economics, Computer Science or any other related discipline or commensurate work experience or demonstrated competence
• Proven experience in financial data analytics, reporting automation, and Power BI tools.

Requirements

• At least 3 – 5 years of financial/business/data analysis experience.
• Experience in audit or logistics industry is a plus.
• Strong understanding of finance principles, datasets and business processes.
• Self-motivated, forward-thinking, resulted orientated and the ability to manage priorities.
• Ability to self-start and self-direct work in an unstructured environment, comfortable dealing with ambiguity.
• Strong analytical skills, curious, meticulous, innovative and resourceful to resolve issues.
• Good business acumen with the ability to synthesize complex data from different source into meaningful insights and actionable information to stakeholders.
• Vocal and confident to voice constructive challenges to business assumptions.
• Good perspective in achieving results both short and long term and be held accountable.
• Strong communications and interpersonal skills in a multicultural environment with a good command of spoken and written English to influence and motivate.
• Eagerness to learn and adapt to new tools, techniques, and technologies in the field of data analysis
• Experience building/applying statistical and/or machine learning solutions to solve business problems and facilitate interactive data visualization.
• Good understanding of data design pattern differences between transactional ERP systems (e.g. SAP) and analytical data warehouses (e.g. Teradata, Snowflake)
• Proficient in data analysis tools (e.g. Excel, SQL) and BI tools (e.g. Power BI, Microsoft Fabric, Tableau)
• Familiarity with scripting or programming languages (e.g. Python, R) for advanced analytics.

Key Results Area

• Deliver timely and seamless execution of projects that align with organizational objectives and needs, meeting the stipulated scope and budget.
• Excellent business collaboration skills and the ability to communicate effectively with a broad and diverse group of stakeholders to ensure stakeholder needs are met.

We are looking for Video Content Creators & Social Media Specialists to join our team. This role is perfect for individuals who love storytelling, have a keen eye for detail, and excel at producing engaging video content.

Disclaimer: You are not required to appear on camera.

Responsibilities:

• Edit a variety of video content.
• Conduct video shoots in different locations.
• Assist to host TikTok Live sessions (no need to show face).
• Collaborate with the marketing team to ensure content aligns with our brand and goals.
• Increase our social media following across various platforms.
  
  Requirements:
• Excellent writing and editing skills in both English and Mandarin.
• Fresh graduates are encouraged to apply.
• Strong attention to detail.
• Proficiency in video editing software (e.g., Capcut, Final Cut Pro, etc.).
• Familiarity with social media platforms such as TikTok, Youtube, Facebook, Instagram, and Xiaohongshu (Little Red Book).
• Willingness to travel, with travel fees covered by the company.
• Passion for storytelling and a creative mindset.
• Excellent communication skills and the ability to work independently.
• Willingness to learn.
• Educational qualifications: Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, or Professional Degree in Media Studies, Film Production, Digital Media, Marketing, Corporate Communications, Mass Communications, or a related field.
  
  Benefits:
• Attractive performance-based bonuses with a high-ceiling bonus system.
• Opportunities for professional development and career growth.
• A supportive and dynamic work environment.
• Hybrid working location.

Seeking candidates with Audit experience and seeking a change of career to accounts, finance roles.

You should have audit experience, coupled with Journal, month-end review, statutory/annual audit.

Incumbent needs to have some level of ERP system hand-on experience , understanding of accounting system flow, and full set of accounts experience. Those with Audit, system migration, implementation will be a plus.

The Accounting Management Specialist is responsible for maintaining accuracy of the financial statements for multiple legal entities:-

Job Duties & Responsibilities

• Respond to inquiries with explanations referencing local GAAP

• Assist with STAR pack checklist and reconciliation template. Obtain inputs from BPO Management

• Prepare monthly statutory (T-Company) JEs required for financial statements (US GAAP to local GAAP)

• Gather/prepare transfer pricing documentation

• Assist with the gathering/preparation of transfer pricing documentation

• Support preparation of government statistical reporting

• Support OneSource- template reviews, tool & GAAP/ legal updates, functionality

• Prepare audit adjusting journal entries as directed by the ACR management

• For issues identified through statutory audits, Investigate root causes, contribute to remediation plan and report the status and timing of open issues

• Prepare and submit pre-audit requests as determined by the external auditor

• Support statutory audit issue identification and draft resolution

• Consolidate tower variance analysis into an entity level view and follow up with BPO Mgmt Team as necessary

• Serve as a partner to business owners of assigned entities and facilitate monthly pre/post close calls

• Produce entity close packages for regions including variance analysis, risk and issues log, and Balance Sheet Aging

• Produce other reports including NRE reporting

• Distribute and analyze results of customer satisfaction survey

• Prepare Director’s Pack prior to obtaining signatures

• Manage Pension accounting. Non-Material plans are not evaluated or reviewed by the Corporate team, but are required for US GAAP and Local GAAP accounting

• Manage Intangible accounting. Local accounting teams need to monitor compliance with US GAAP and Local GAAP policies. Assets should be monitored for impairment testing based on both US GAAP and Local GAAP rules.

• Support Assistant Manager in review and approval of Journal, variance analysis and Corporate ISBS commentary

Requirement:-

• Minimum Bachelor’s degree in Accounting/Accountancy

• Possesses at least 1-3 years relevant experience in accounting or internal audit or public accounting in any industries

• Applies accounting theory and principles are mandatory

• Attention to detail and possess good analytical, problem solving skill

• Good written, verbal and interpersonal communications skills to work collaboratively with different stakeholders and remote teams

• Proactive and independent team player who enjoyed working in dynamic environment

• Proficient in Microsoft Office applications especially Excel, ERP system

Candidate will be assigned to support any of the team in the relevant area of expertise (ie. AR, AP, Bank, Payroll, Fixed Asset/Lease, Intercompany)

Work Location : EAST with MNC

This is a temp role and subject to further extension or further opportunities

This role focuses on the planning and execution of education-related activities and events across the Asia Pacific region, including China and Japan. The position plays a key role in ensuring the delivery of impactful training programs and workshops that enhance the knowledge and skills of healthcare professionals.

Key Responsibilities

• Event Planning & Implementation:
  • Plan and execute educational events, including training sessions and workshops, in alignment with Business strategic goals and regulatory requirements.
  • Coordinate with diverse stakeholders, including healthcare professionals, internal teams, and external partners, to ensure seamless execution.
  • Streamline educational content in collaboration with the Education Manager.
  • Manage event logistics, such as venue selection, travel arrangements, and participant coordination.
• Program Oversight:
  • Oversee the implementation of educational initiatives to deliver high-quality learning experiences.
  • Monitor event budgets, ensuring cost-effective execution.
• Performance Evaluation & Improvement:
  • Collect feedback and analyze performance metrics to assess the effectiveness of educational programs.
  • Identify opportunities for improvement and refine future initiatives based on insights gathered.

Qualifications:

• Degree in Science, life science or clinical /medical related subject
• Medical device and/or healthcare industry background preferred, not required.
• Strong organizational and project management skills.
• Excellent communication and interpersonal abilities to collaborate with diverse stakeholders.
• Attention to detail and the ability to manage multiple tasks simultaneously.
• Experience in planning educational events or similar activities is an advantage.
• Excellent spoken and written communication skills, with the ability to converse in both English and Mandarin (Mandarin fluency is required for collaboration with China-based stakeholders).
• Experience in event management, including virtual and in-person logistics.
• Ability to review and interpret scientific research, particularly clinical studies, and summarize key insights.
• Strong interpersonal skills to coordinate effectively with stakeholders across different regions.

· Location : Bugis 5 days

Salary : $S4,000.00 – S$5,500.00

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

· Interested applicants please send your resume to [email protected]

· We regret that only short-listed candidates will be notified.

· PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

· By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Specialist Recruitment Consultant – Accounting, Finance & Strategy

Why This Role is for You:

Join a dynamic team at Kerry Consulting, where excellence is our standard and innovation is our driving force. Since 2003, our Commerce Finance & Strategy (CFS) Practice has been at the forefront of recruitment, with a team of Big 4 Chartered Accountants and seasoned finance professionals who are passionate about connecting top talent with leading organisations.

As a key player in our CFS team, you’ll be instrumental in shaping the future of accounting, finance, and strategy roles across a range of industries. With the demand for executive search services booming, this is your chance to step into a role that offers both challenge and reward.

Your Role:

• Talent Advisor: Guide clients on strategic talent acquisition and management within accounting, finance, and strategy functions.
• Career Advisor: Provide candidates with tailored career advice, from evaluating aspirations to managing offers and onboarding.
• Business Development: Identify and cultivate new business opportunities, build strong client relationships, and expand your portfolio.

What We’re Looking For:

• Experience: Minimum of 3 years in a relevant field, with a preference for backgrounds in fast-paced industries like commodities or Big 4 firms.
• Skills: Highly driven, entrepreneurial spirit, exceptional communication, and a knack for relationship building.
• Traits: Thrive in a collaborative, integrity-driven environment with a passion for influencing and strategising.

Why Kerry Consulting?

• Leadership: As Singapore's premier Search & Selection firm, we boast a team of unparalleled expertise and a vast network across the ASEAN region.
• Impact: Work with some of the world's leading companies and financial institutions, and contribute to positive, long-term outcomes.
• Culture: We emphasise "Returning the Human to Resourcing," valuing personal connections and impactful solutions.

Multiple industry focus options available including Energy & Commodities, Consumer & Retail and more!

Ready for the Challenge?

If you’re a seasoned recruiter looking to elevate your career, a business professional ready for a new adventure, or simply curious about a career switch, we want to hear from you!

Hear from our consultants who have made the switch: Explore their experiences

Apply Now: Send your resume to Gemma Whelan at [email protected]. Please note, only shortlisted candidates will be contacted.

About Kerry Consulting:

Headquartered in Singapore, we have been leading the search and selection landscape since 2003. Our team is renowned for its expertise and is among the largest in the ASEAN region. We are dedicated to delivering exceptional results for both clients and candidates.

Licence No: 16S8060

Registration No: R22110337

Highlights:

• Permanent job opportunity
• 5 days work week, normal office working hour
• Great remuneration & benefits
• Great career progression
• Location: Central

Responsibilities:

• Conduct in-depth keyword research to identify high-impact keywords and trends.
• Optimize website content, metadata, and structure for search engine rankings.
• Perform technical SEO audits and implement necessary improvements (site speed, mobile optimization, crawl errors).
• Develop and execute link-building strategies to increase domain authority.
• Monitor, analyze, and report on SEO performance using tools like Google Analytics, Google Search Console, and SEMrush/Ahrefs.
• Stay updated on algorithm changes and best practices to maintain and improve organic rankings.
• Design, build, and manage email marketing campaigns, including automations and workflows.
• Segment email lists to deliver personalized and targeted messaging.
• Conduct A/B testing on subject lines, content, and call-to-actions to optimize performance.
• Analyze campaign performance metrics and implement strategies to improve open rates, click-through rates, and conversions.
• Ensure email designs are mobile-friendly and adhere to email marketing regulations (e.g., GDPR, CAN-SPAM).
• Develop and execute a comprehensive content strategy aligned with business goals.
• Create, edit, and optimize engaging content for blogs, websites, email campaigns, and social media platforms.
• Research and produce content that resonates with target audiences and drives traffic and engagement.
• Collaborate with designers, writers, and other stakeholders to produce high-quality visuals and written content.
• Repurpose content across various platforms to maximize its reach and effectiveness.
• Monitor content performance and adjust strategies to improve visibility, engagement, and conversions.
• Manage and optimize paid media campaigns on various platforms and social media.
• Track and report on the effectiveness of all digital marketing efforts, providing actionable insights for improvement.
• Assist in developing and executing a comprehensive digital marketing strategy aligned with business goals

Requirements:

• Degree in Marketing, Communications, or a related field.
• Proven experience in SEO, email marketing, and content marketing.
• Proficiency in marketing tools such as Google Analytics, Klaviyo, SEMrush/Ahrefs, etc.
• Strong analytical skills with the ability to interpret data and derive actionable insights.
• Excellent communication, writing, and storytelling skills.
• Familiarity with e-commerce platforms (preferably Magento) and CMS is a plus.
• Knowledge of HTML/CSS for email design and website optimization is an advantage.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or kindly send your resume in MS WORD format to [email protected] with the following infomation provided.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Role Overview:
As a Client Success Specialist, you will be at the forefront of our customer interactions, playing a pivotal role in shaping their overall experience with our brand. You’ll serve as the frontline ambassador of our brand, our primary point of contact for customers, addressing inquiries, resolving issues, fostering meaningful connections, and contributing to our larger vision of global empowerment.

This is a work-from-office position, and you will thrive in our start-up environment where collaboration, adaptability, and proactive problem-solving are key. You will work closely with a passionate and creative team in a fast-paced, team-oriented environment that values innovation and hands-on contributions.

Key Responsibilities:

• Provide exceptional customer service through various channels, including client’s chat, over the phone, email, embodying the values of BeFound in every interaction.
  Support clients’ skincare journey and build strong relationships by understanding their skincare needs and replying to their enquiries promptly.
  Resolving client issues and concerns with empathy and professionalism, going the extra mile to exceed their expectations and build brand satisfaction and loyalty.
  Collaborate with cross-functional teams to enhance the overall customer experience, contributing ideas and insights to support our mission and values.
  Proactively seeking feedback from customers to identify areas for improvement and contributing to initiatives aimed at enhancing the overall client experience.
  Oversee on-site operations, ensuring smooth and efficient interactions to enhance client. experience.
  

Qualifications:

• Previous experience in a customer service or customer-facing role preferred.
• Passion for skincare, makeup, and beauty education is a bonus.
• Having a heart for people, takes the initiative to go the extra mile in delighting our clients.
• Strong communication skills, both verbal and written
• Strong interpersonal skills with the ability to build rapport and establish trust with clients.
• Empathetic and patient demeanor, with the ability to actively listen to customer needs and concerns.
• Creative problem-solving skills and the ability to think outside the box to find solutions independently that delight clients.
• Ability to thrive in a fast-paced, dynamic environment, with a willingness to adapt to change and take on new challenges.
• Able to work on rotating weeks (Mondays - Saturdays, Tuesdays - Saturdays)

What We Offer:

• A work-from-office environment in a fast-growing, pioneering start-up.
• Opportunities for career trajectory as a Skincare Analyst.
• A supportive and collaborative team culture that celebrates each other’s success.
• Enjoy BeFound Skincare Program as an employee benefit (upon completion of probation).

E-commerce Fulfilment Specialist (Retail support)

• Location: Rochor
• Working Days: Mon to Sat, 6 Days work week
• Working Hours: 9am - 6pm
• Salary: S$ 2,500

Responsibilities

Process E-commerce order and inventory updating

• Orders processing in various e-commerce in a timely and accurately manner.
• Handle all customers’ enquiries received
• Familiar with Shopee, Lazada, Tik Tok and website etc
• Regularly update and ensure adequate inventory levels

Set-up and manage website and e-commerce sales/promotion

• Manage and assist in the product content, images, promotion mechanics and pricing update/ upload on the eCommerce Channels and website
• Overall manage / edit product descriptions and pictures for online platforms
• Promote and manage online sales and presence.

Provide Social Media support campaign

• Manage the Group’s digital marketing front: Facebook, Instagram, Google (Analytics and Ads) - includes content creation and analysis of each campaign’s data
• Any other ad-hoc duties as assigned by Management

Retail support

• Serve walk-in customers at our physical retail store
• Display and replenish stocks for other retail outlets
• Pick and prepare goods for delivery

Requirement

• Min 2 years experiece in related field
• Hands-on experience with eCom Marketplace Channel