About the role

• To elaborate the Master Production Schedule for our VAS Labelling Operation based on available capacity, customer deadlines and orders readiness.
• To support day-to-day planning activities (materials & resources) to ensure on time in full delivery (OTIF) of labelling workshop.
• To Identify, implement, and coach others in operations planning best-practice activities to achieve operations KPI’s with year-on-year improvement.
• To support Operation Manager with Continuous Improvement initiatives to ensure year-on-year improvement of Standard Productivities

What you will be doing

Operation Planning:

• Improve & develop ‘fit for purpose’ Labelling Master Production Schedule processes & tolls to ensure effective load versus capacity management, with the objective to improve coordination within services, improve OTIF KPIs and support Operation Manager in efficient resource deployment

• Ensure that procedures, processes & policies are deployed and followed within the Senior Leadership Team, encouraging best practice and a culture of Continuous improvement across all planning & materials management processes.

• Monitor and ensure compliance to planning procedures throughout Production Operations team

• Complete month end analysis of Operations/Planning performance and issue reports / KPI’s as required

Performance and CI:

• Support Operation Manager in analysing online performance and propose actions to improve the productivities

Team Management:

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations

• Ensure team understanding and implementation on Bollore’s Value in daily work behaviour

• Plan and monitor team performance including coaching and counselling needed to deliver expected outcomes

• Plan and monitor team development together with HR Division

• Coach and motivate staffs in cohesive and inclusive working environment to minimize staff turnover

• Ensure staff are correctly trained and supported during on-boarding period and that each new comer is feeling supported and part of the team

• Ensure updated Job Description availability for the team by coordinating with HR Division

• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma & Above
• 2-3 years of Operations experience
• Preferably in logistics related field, 3PL is preferred
• Ability to speak well confidently and build rapport with customers
• Good MS Excel skills
• Strong mentality and interpersonal skills

• The incumbent will be responsible for all company secretarial matters relating to a portfolio of clients.
• The work includes incorporation of new companies, registration of branches and other entities, prepare resolutions and minutes of meetings, ensuring compliance with the requirements of the Singapore Companies Act and the provision of advisory services and also manage a portfolio of clients.
• Maintenance of statutory registers and submission of statutory returns to ACRA.

PUBLIC RELATIONS STRATEGY

1. Develop, maintain and execute compelling PR strategy leveraging on unique identity for each launches with a cohesive brand storytelling in mind for image and awareness generation amongst Media and Influencers in Singapore.
2. Lead, Improvise, Localise HQ guidelines with local branding objectives for relatability and perceptive SOVs for the targeted audiences to increase awareness and communication.
3. Always ‘in-the-know’ for new trends, new experiences, and new platform mechanisms from luxury competitors.
4. Responsible to refresh, renew, sustain ideas and personalities to amplify ‘even-better’ campaign performance for key launches to improve ranking in print/ digital/ social outputs in monthly basis.
5. Work closely with regional PR, Trade, CRM team to ensure that execution of in-store experiences and OOH events can be synced to optimize on cashflow without diluting press/ influence experience.
6. Manage overall PR budget assigned and ensure right allocation to key franchise to garner strong coverage on all channels via earned and owned media (Seeding, Media buy, Exclusive opportunities, etc).

MEDIA & INFLUENCE RELATIONS

1. Engage and Maintain media and influence relationship as long-term partnership with clear conversation lead, and objectives to capitalize periodically.
2. Conduct Conceptual media pitching with stories, exclusivity of angles/ personas to secure earned output or amplify owned output.
3. Develop cohesive plans for paid engagements/ stories every semester or FY to nurture strong front of friends of Maison Guerlain for a long run.
4. Curate, coordinate, execute launches seeding to target media and KOLs strategically for earned social/ digital coverage. Facilitate loans for media shooting in timely manner with close coordination with other marketing function ie. Retail team.

EVENT PLANNING AND MANAGEMENT

1. Craft, plan and coordinate PR events for key launches based on HQ guidelines and maintain a strong brand image and storytelling of key launches.
2. Source, manage and secure unique or conceptual venues alongside with catering, décor, AV requirements, experience set-up, compliance for PR events with external third parties.
3. Manage, secure and track RSVP lists for attendees on organic and paid attendees to amplify event deliverables and coverages from all facets (Media, Celebrity and Influence).
4. Be on-ground, troubleshoot and resolve any event-day challenges from VM Set-Up to other topics relating to making a success of the event (Best Practice level of execution is expected).

PRESS RELEASES AND COMMUNICATIONS

1. Develop and disseminate compelling communication to media and influences with engaging, accurate, timely, localised press releases and time-to-time tactical communications for pitching.
2. Pitch and leverage to highest earned value of outputs for exclusive HQ/ Ambassador assets or synchronisation from other countries’ of Maison Guerlain engagements.
3. Ensure messaging and language consistency across all communication channels or press materials.

MEDIA COVERAGE MONITORING & REPORTS

1. Monthly reports including clippings from seeding or paid engagements, post-event reports, competitor’s reports, case studies (specific brands upon request for in-depth study internally).
2. Monthly sync-up reports on key launches to regional team (upon request on key launches only).
3. Be on top of all LVMH Beauty monitoring system such as. DMR, Lefty for macro, micro, nano monitoring in print/ digital/ social.

Job Purpose

This role will be responsible for the delivery of advertising sales revenue target across NBCUniversal portfolio. We are looking for someone who demonstrates teamwork, not only by contributing to the team revenue target by hitting their own, but also collecting and sharing market intelligence, creative ideas and knowledge with team peers.

Essential Responsibilities:

• To embody the NBC Universal’s values and act as brand ambassador across market portfolio.
• To consistently deliver executional excellence, digital innovation, and high client servicing in the region.
• Drive and strategically direct the relevant rep relationships in market.
• To identify and deliver new client revenue streams and maximize client retention for NBCUniversal Portfolio.
• To work with the in-house Catalyst team to ensure proposals offer best practice with targeted, bespoke and accountable solutions that demonstrate a clear understanding of the clients’ businesses and advertising/communication needs.  
• To source for new clients and develop new advertising categories to continually improve market share.
• To develop and implement strategic market plans to achieve the sales targets.
• Consistently service client and agency relationships such that NBC Universal are top of mind and on the consideration set for all suitable campaigns.
• To develop and sell creative solutions across TV, digital and events that stand-out from the competition.
• Evangelise the content partnership successes and develop award winning solutions in response to client content needs.
• To manage and limit cost of sale expenditure in client packages.
• To undertake accurate and timely revenue forecasting and reporting as required for NBC Universal Management.
• To manage Salesforce entries, from fielding lead enquiries to pitch & closed/won entries.
• To liaise with Finance & clients, to facilitate billing/invoicing questions.

To work with ASR team on Deal Reviews & contract work.

Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and expanding fast in Indonesia and Malaysia, as well as other SEA countries, we are now looking for a Campaigns Executive, to be part of this exciting growth story.

The Campaigns Executive will support campaign initiatives in line with our client’s requirement whilst still maintaining Supermom’s identity. In this role, you will work with a team to help to raise awareness of our clients, their brands, drive sales, help customer acquisition and retention through marketing initiatives and strategies that we will strategically deploy through Supermom as a platform.

 You will be responsible for coordinating and executing the following initiatives:

 Roles and responsibilities:

• Create and execute multi-channel marketing plans to deliver on lead generation campaigns for various client accounts. Channels include farming and direct marketing to existing bases, paid advertising, community marketing, events and partnerships, telesales, offline promoters, etc

• Brief, project manage, and oversee the quality of work from a team of performance specialists, CRM specialists, data processing specialists, copywriters and designers, to deliver on campaigns. If needed, source for suppliers/freelancers and onboard them
• Constantly monitor and track performance across multiple campaigns and create the right reporting frameworks for analysis and reporting.
• Manage business as usual aspects for a campaign to ensure smooth execution and delivery.
• Understand our target audiences' behaviours, as well as analyse and segment our existing base, to improve new user acquisition and cross-sell
• Continually find ways to optimise campaigns and maximise margins
• Build long-term strategies for user acquisition while managing short-term fulfilment
• Responsible for timely billing of clients
• Work cross-functionally with various departments within the supermom brand.

• Minimum 3 years' experience in user acquisition marketing, either with B2C brands or with agencies
• Proven experience in managing successful B2C demand generation programmes
• Hands-on experience in CRM/lifecycle marketing and/or performance marketing is a big plus
• Working knowledge of Hubspot, GA4 and Meta Marketing is a plus
• Excellent time management and project management; able to multitask and handle multiple campaigns at the same time
• Agile when solving a range of implementation or operational issues
• Good interpersonal skills to deal with different types of clients, internal colleagues and stakeholders
• Meticulous and detail-oriented
• Proficient in written and spoken English

What we offer

Robust compensation package

Comprehensive ongoing training and professional development career path programs

Team-based workplace dynamic with vibrant talent collaborating toward common objectives and goals

As a Finance Executive, you will support in media finance operations, including but not limited to:

• On-boarding of new suppliers and clients
• Jobs monitoring, analysis and closing
• Month-end closing process
• Issue/check billing instructions to shared service team and ensure 100% billing completion before end of following month of activity
• Revenue recognition and reconciliation of WIP account. Review completeness and accuracy once posted in ERP System
• Resolve/respond to client billing queries
• Resolve issues in supplier invoices in co-ordination with Media/Operations team
• Work closely with respective teams on issue resolutions
• Regular WIP meeting with Stakeholders
• Accounts Payable responsibilities

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Corporate Sales Manager (Marketing)

Responsibilities

• End-to-end management of corporate offline activations and being responsible for achieving sales targets and business objectives.
• Recruit, manage and train moomoo corporate offline sales brand ambassadors (BAs) to drive acquisition goals through various corporate offline channels including but not limited to corporate offices and B2B events.
• Implement incentive schemes and proper sales process management to ensure high team morale and sharp sales skills.
• Run training programs to ensure all sales BAs understand moomoo’s platform and product suite, marketing campaign mechanics, and adhere to compliance requirements.
• Collaborate with internal team members and cross-functional teams, including partnership, legal and compliance, to ensure alignment and maximize the value derived from offline sales.
• Prepare regular reports and sharings on offline sales performance, providing insights and recommendations to the team.
• Support any other relevant marketing initiatives such as offline activations and roadshows where necessary.

Please note that only short-listed candidates will be contacted.

Requirements

• At least 2-3 years of relevant working experience in digital brokerage or similar financial institutions.
• At least 2 years of relevant working experience in offline or direct sales role.
• Good knowledge of various asset classes, including but not limited to stocks, options, and ETFs.
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence both internal and external stakeholders.
• Strong negotiation and contract management abilities, with a track record of driving favorable outcomes.
• Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously.
• Self-motivated and proactive, with a strong sense of ownership and ability to work both independently and within the team.
• Entrepreneurial mindset with the ability to identify and pursue new sales and growth opportunities.
• MAS-licensed financial representative is a plus.
• English speaking and Fluency in Mandarin is an added advantage

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Main Responsibilities:

As a Senior Administration & Business Support Executive, you are responsible for the day-to-day operations of the office and playing a key role in creating a safe and pleasant workplace environment for the company. This includes the management of all vendors including building management, all third-party service providers (cleaning staffs) and vendors. You are also the primary contact point with our business travel providers and in providing Executive Support for Senior Management as required. You will also be required to support on other administrative activities such as coordination and support of internal visitors and company events and in receiving external guests.

• Manage day-to-day operations of the office, ensuring a safe and welcoming office environment for all staffs
• Manage office pantries, key 3rd Party service providers (Cleaning Staffs) and Building Management/Landlord
• Manage all vendors (Office Supplies, Services) to deliver efficient and cost-effective support for daily operations
• Liaise with external vendors and manage office maintenance servicing for pantry facilities and appliances, landscaping, and overall office cleanliness
• Monitor office inventory and vendor contracts (service and maintenance) and ensure office is fully equipped to support day-to-day operations
• Act as the primary contact point for business travel providers, ensuring staffs have high quality and seamless travel experience and manage relationships with hotels and airlines
• Support in procurement of corporate contracts
• Update and track office administration expenses and monitoring of annual budget
• Coordinate and support office events and arrangements such as travel logistics, restaurant/venue booking and liaison
• Organize and sort company correspondences including coordination of internal and external courier activity
• Keep track of joiners and leavers and manage administration on/offboarding, profile creation/deletion
• Coordinate with HR and manage company merchandise
• Check and submit vendor/travel invoices for processing
• Provide business support to Senior Executives such as arrangement of travel and hotel bookings, calendar appointments and business claims as required
• Responsible for upholding the appearance of the reception area, creating a positive experience for internal and external guests
• Ensure external guests are professionally received and directed as required
• Support internal visitors to Singapore Office including hotel bookings, visa/invitation letters and general logistics

Experiences:

• At least 3-5 years’ relevant working experiences in Secretarial / Administration / Cabin Crew background in a fast-paced MNC environment

Other skills (Computer Skills, etc):

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Highly effective communication skills to work with internal/external stakeholders in a fast-paced, multicultural and diverse setting
• Good organization and time management skills
• Meticulous with a keen eye for detail
• Proven ability to handle confidential and sensitive information with discretion
• Self-motivated, confident, and mature approach
• Able to juggle multiple priorities and concurrent tasks
• Willingness to learn with positive attitude
• Team-player

Languages:

• Proficiency in English and Bahasa/Mandarin to work with internal/external stakeholders who converse only in English, and with Bahasa/Chinese counterparts who converse only in Malay/Mandarin

Academics:

• Diploma/ Degree in Office Administration/ Business Management/ Secretarial Studies or any related field of study

Mandatories are:

• Experience in Business Analysis. 8-10 years
• Experience in Digital Channels and in transaction banking. 5 years+
• Understanding of Technology but no need to have coding experience
• Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories
• Agile product development experience

Nice to haves are:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)
• Knowledge of Technology trends e.g. how does a digital bank approach digital channel?
• API /SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements
• Not an order taker, able to push back complex build needs and offer alternate solutions

• A great team player. Collaborate and communicate well with the other BAs
• Strong analytical and problem-solving skills
• Strong presentation and meeting skills
• Proactive and has initiative to thrive in a fast-paced environment to deliver and meet deadlines
• Highly resourceful and self-motivated

• Performs specific and moderate portions of a broader assignment of an experienced engineer.
• Gathers and correlates basic engineering data using established and well-defined procedures.
• Works on detailed or routine engineering assignments involving calculations and relatively simple tests.
• Proposes approach to solve new problems encountered using modifications of standard procedures or methods developed in previous assignements.
• Identifies discrepancies in results.
• Provides guidance to entry level engineers.
• Performs work in accordance with agreed upon budget and schedule with little supervision.
• Independently performs all the tasks necessary to complete primary design
• elements for engineering works. 
• Performance at this level requires developmental experience in a professional position.

Expeditors is seeking an experienced attorney with significant labor and employment law experience in Asia Pacific countries to fill its Corporate Counsel position that will be located in Singapore.  You will join a world-class legal department and will be responsible for providing advice and strategies on labor and employment matters.  Primary responsibilities include the following:

• Support and advise business teams, including executives, managers, employee relations, health and safety, payroll, information services, and operations, regarding compliance with labor and employment laws and regulations
• Advise on issues such as discipline, non-competition, terminations, performance management, relocations, leave, disability, contingent workers, pay equity, pay transparency, contractor management, occupational health and safety, anti-discrimination, wage and hour, immigration, employee personal data privacy, and union/labor relations
• Manage litigation, outside counsel, and budgets
• Provide representation and/or management of matters before fair employment, civil rights, and human rights agencies
• Conduct and manage internal investigations
• Respond to governmental subpoenas, investigations, and audits
• Draft and revise employment policies, standards, and internal work regulations
• Draft service provider, commission, non-compete, restrictive covenant, employment, and settlement agreements
• Develop and deliver client training on compliance with labor and employment laws
• Lead responses to governmental inquiries into employment and labor related matters
• Perform project management work for legal projects
• Formulate efficient resolution strategies to meet business objectives
• Provide effective cross-functional support inside and outside of the legal department
• Assist in developing and implementing departmental goals and initiatives
• Perform other duties as assigned

Travel: Expected 5% to 15%; Valid passport/authorized to travel internationally

We are looking for a highly-driven and motivated Lead, Public Affairs to join our Singapore team to drive foodpanda’s public affairs objectives.

Responsibilities:

• Lead foodpanda Singapore’s public policy and advocacy strategy in partnership with foodpanda business verticals, industry associations and other stakeholders
• Represent foodpanda Singapore in engagements with government regulators and other stakeholders, including but not limited to academia, NGOs, business associations
• Drive collaboration opportunities in sustainability topics of relevance to the business
• Develop supporting materials for advocacy and engagements in collaboration with the regional and global teams
• Track and evaluate regulatory issues that may have an impact on foodpanda’s business objectives and verticals. Where appropriate, proactively shape the regulatory landscape on critical issues
• Build thought leadership  with government agencies, key opinion leaders or credible organisations 
• Be a strong partner for foodpanda Singapore’s senior leadership and internal teams, such as PR, legal, operations, marketing, and commercial

Key Responsibilities

• Plan, devise marketing tactics and strategies for the different prospective customers at all phases of our buying funnel (Attention, Interest, Desire and Action);
• Collaborate with product team to develop product positioning and messaging that resonate with our target buyer personas;
• Provide support in the launching of product releases and facilitation of cross-functional implementation of launches;
• Understand and support our sales channels; train them on the problems we solve for our buyers and users;
• Design and develop internal and external marketing tools/collateral and work with various teams on implementing such materials
• Assist with reporting and performance analysis of all digital marketing campaigns;
• Create, implement & manage user acquisition experiments.
• Manage a suite of digital marketing tools to determine efficacy of campaigns
• Recommend tools, technologies and processes that will scale marketing efforts and lead to impactful growth hacks;
• Conduct competitive analysis of industry and keep track of upcoming/existing competitors and their offering
• Keep abreast with the emerging trends and technologies in the digital marketing
• Identify and implement methods to nurture both prospective and active customers through automated workflows in CRM systems and other marketing automation platforms
• Key metrics to measure progress
  - Revenue growth from new business and accounts involved
  - Development of product marketing materials
  - Closing rate using new strategic sales decks
  - Adoption of materials used by sales / account management teams

• Comfortable with numbers/metrics and displays strong analytical skills
• 1-3 years experience into product marketing and knowledge of ad-tech/digital marketing
• Create high-quality, engaging, and informative content for various channels such as blog posts, white papers, case studies, eBooks, social media, help centre, and email marketing campaigns.
• Research and analyse industry trends and use the insights to create content that positions our AdTech solutions as the go-to solution for our target audience.
• Collaborate with internal teams, including product, sales, and marketing to create content that aligns with our brand messaging and business objectives.
• Edit and proofread content created by others to ensure it meets our high standards of quality.
• Optimize content for SEO to ensure it is discoverable and ranks well in search engines.
• Manage our content calendar to ensure a steady stream of content is being published.
• Passionate about digital marketing and has a good understanding/appreciation of the Web, technology, media and advertising field;
• Demonstrates commitment to quality sales and customer service
• Has exceptional interpersonal and communication skills
• Strong attention to details;
• Self-starter, takes initiative and is able to prioritize and handle multiple tasks allocated;
• Able to work under pressure in a dynamic, ever-changing priorities and fast-paced environment;
• Good knowledge and interest in latest industry trends, technology solutions and best practices;
• Good command of written and communication in English; Additional Asian language will be advantage

• Cross-country colleagues to work with different cultures and people.
• Good insurance coverage and dental benefits.
• Personal development fund to grow.
• Ample opportunities to grow. You get to propose your own ideas and see it through
• Work with passionate, talented and driven colleagues who get things done!
• W3F (Work, Wellbeing, Welfare) Fund for courses, materials, personal health and wellbeing
• Quarterly recognition program and long service reward.
• Career growth and personal development scheme.

Business Requirements Gathering:

• Work closely with stakeholders (credit risk, loan servicing, operations, IT teams, etc.) to gather and document business requirements for the NPA monitoring application.
• Analyze current systems and processes to identify gaps, inefficiencies, and areas of improvement in NPA monitoring.
• Translate business requirements into functional specifications and user stories for development teams.

Project Support:

• Collaborate with the project manager and technical teams to ensure timely and accurate delivery of the NPA application.
• Support end-to-end project lifecycle, from requirements analysis and design through testing and deployment.
• Assist in defining test scenarios and user acceptance criteria for the NPA application.

Stakeholder Management:

• Act as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment on project goals and deliverables.
• Provide regular updates to management and stakeholders on project progress, risks, and issues.

Data Analysis & Reporting:

• Analyze historical credit data, delinquency trends, and loan performance metrics to support the development of the NPA monitoring application.
• Work with business and IT teams to design reporting capabilities that offer insights into credit risk, asset quality, and NPA forecasts.

Systems Design & Integration:

• Collaborate with IT and development teams to design system enhancements and integrations with existing banking applications, including loan management systems, credit risk platforms, and financial reporting tools.
• Ensure the solution aligns with the bank’s broader technology architecture and data governance policies.

Testing & Quality Assurance:

• Lead or support testing efforts (UAT, integration testing) for the NPA monitoring application to ensure it meets business requirements and quality standards.
• Validate data accuracy, system functionality, and compliance with regulatory requirements.

Training & Documentation:

• Develop user manuals and training materials to support end users of the NPA monitoring application.
• Conduct training sessions for internal teams, ensuring they understand the features and functionalities of the new application.

• 5+ years of experience as a Business Analyst in the banking or financial services industry, with a focus on the Corporate Credit domain.
• Proven experience supporting technology projects related to credit risk management, NPA monitoring, loan servicing, or similar banking applications.
• In-depth understanding of the Corporate Credit lifecycle, including loan origination, monitoring, classification, provisioning, and recovery processes.

About the role

Reporting to the BI Solutions Support Team Lead, this role will support internal stakeholders in Asia Pacific with all performance issues relating to back office BI applications, ensuring smooth operations while looking into potential process improvements.

What you will be doing

• Monitor and manage ticketing system effectively
• Perform analysis and troubleshooting of reported issues to identify root cause
• Collaborate and share knowledge with other team members to resolve issues and identify opportunities for improvement
• Prepare or update technical documents or user guides
• Participate in the enhancement and support of cyclical processes (e.g. annual budget, year opening processes)

The successful candidate

Essential

• At least a Bachelor's degree in Information Technology, Computer Science, Business Intelligence, or related field
• At least 2 years' experience in application support or similar roles
• Strong working experience in BI tools (e.g. Tableau, PowerBI)
• Working knowledge of MS SQL server and SQL scripting

Desirable

• Motivated, self-driven
• Meticulous and able to multi-task in a fast-paced environment
• Able to communicate clearly and effectively with all levels of users in English
• Open to learn and work with new technologies

Job Summary
We are seeking a meticulous and proactive Corporate Secretarial Assistant cum Document Controller to support our administrative, document management and corporate governance functions. This role involves managing critical documents, coordinating with directors for wet ink and electronic signatures, and ensuring compliance with regulatory requirements. The ideal candidate will report to the Regional Corporate Secretary in Singapore and should ideally possess a can-do-attitude, exceptional organizational skills, attention to detail, and the ability to handle confidential documents with discretion. 
 
Job Description

Document Management and Coordination:

1. Arrange for wet-ink and e-signatures for various corporate documents involving Directors/Shareholders/external Stakeholders.
2. Facilitate apostille and notarization services with the notary public in Singapore and relevant bodies /consulars/ embassies.
3. Ensure all documents are stored securely with proper naming conventions in SharePoint or other document management systems in a timely manner.

 
Compliance and Regulatory Support:

1. Maintain Statutory Registers and ensure compliance with the Companies Act of Singapore and other relevant regulations under the supervision of the Regional Corporate Secretary.
2. Maintain corporate records such as original Share Certificates, Power of Attorneys, Agreements, Statutory Returns, Resolutions and other corporate documents for all legal entities, in compliance with the statutory and regulatory requirements of Singapore.
3. Timely update of the APAC Monitoring List or similar regulatory compliance lists and corporate secretarial trackers.
4. Create and maintain organizational charts and corporate structure diagrams of the various APAC entities.
5. Providing administrative and operational support to the Regional Corporate Secretary and Regional Legal Counsel in Singapore.

 
Documentation Related Work

1. Formatting word documents; preparing execution versions of agreements; converting pdf to word; creating compare documents; merging/consolidating documents; combine multiple files into a single document or create zipped/compressed sets for streamlined distribution.

We are looking for a full-time intern for our team.

About the Team

We are a forward-looking team that's shaping the future of technology and society in Southeast Asia. Grab's Public Affairs team builds partnerships with governments to support national policy agendas, engage constructively with government and other partners on public policy discussions, and guide projects to maximise the positive potential of technology to create impact in Southeast Asia. You will be fully on-site.

Responsibilities

Support strategy implementation for Grab's public affairs teams:

• You will work with Grab's regional and country public affairs teams to analyse and provide insights on public policy issues, develop positions and recommendations to promote Grab's social mission
• You will develop strategies and projects related to Grab's public affairs goals
• You will work with other teams at Grab to develop public affairs-related plans and projects

Support Grab's efforts on public affairs:

• You will research on public policy issues that are at the intersection of technology and society
• You will work with other teams at Grab to develop campaigns that build our reputation as a trusted industry leader in our markets, e.g. planning of dialogues and roundtable discussions
• You will develop collateral and materials that create industry insights to inform our markets

Help develop partnerships with government, community and private partners to support Grab's public affairs work:

• You will coordinate between external partners and other teams to build partnership programmes

Your Learning Outcomes

• Research and synthesis of important insights applicable to business
• Structure main messages for target audience
• Project management skills
• Understand business impact from policy topics

It’s in our DNA to move

Curiosity and drive to change quickly is in our DNA. An adventure in growth and transformation which is a legacy from our founders, makes DOF one of the most exciting places to work. DOF has transformed several times through our history, not for the sake of our image, but to move towards a sustainable future. From fishing to traditional offshore energy and now to offshore renewables. We see moving our experience and competence into new tech, fuels, and fields as part of our everyday work.

The Company’s size and solidity creates a safe space to play with ideas, trying always, engineering solutions, and learning from different people. Our experts will help you to develop your knowledge, skills, and experience in DOF’s core activities, which offer exciting activities and plenty of opportunity to grow.

To understand more about how we operate – watch DOF’s values video here.

Join us as our new Human Resource Executive

We are looking for experienced Human Resource Executive to join our Human Resources Team; a working environment consisting of highly educated, skilled, positive, innovative, and enthusiastic employees.

As the Human Resource Executive, you will be responsible for providing best practice and advice and managing HR/ER/IR matters as they arise for our Singapore and Philippines office with extended support for our Indonesia and South Korea office. Ideally with 3-5 years' experience of working in HR, you will also lead the recruitment process, including job postings, interviewing, candidate selection, and offer management, whilst also ensuring company HR policies are compliant with labour laws and regulations.

Our team achieves outstanding results for our external and internal stakeholder through the team’s friendly, professional, resourceful and solution driven attitudes. Your mindset and flexible approach to work will naturally support and align with this.

If you are a team player who would like to work closely with people from different parts of the world, we would love for you to apply.

• Tertiary Qualification in Human Resources and Employment related field, or similar.
• Minimum 3-5 years relevant and recent work experience ideally in the Resource Energy sector
• Strong knowledge of employment laws in Singapore (essential) & Philippines (highly regarded), HR practices, and compliance requirements.
• Highly confident, self-motivated, self-disciplined person with sound management and organisational skills
• The ability to perform, professional working relationships with internal and external stakeholders
• Must be able to perform and achieve at a high level with minimal supervision
• Excellent interpersonal, communication, negotiation and influencing skills
• A strong understanding and commitment to HSEQ, including psychosocial safety
• The ability to work in a fast-paced dynamic project environment driven by deadlines
• Identify yourself with our core values; Respect - Integrity - Teamwork - Excellence - And above all we are safe.

Reporting to the HR Lead based in Perth, Western Australia you will work closely with the General Manager Asia in Singapore.

• Competitive salary
• Flexible work options, including working from home and office hybrid
• Professional development
• Great company culture and working environment
• Support of a highly experienced and specialised engineering team
• Opportunity to make fundamental contributions to the success of the Company

Office location is at Gateway West, Singapore.

Who we are

At DOF what we do is as important as the way we do business – our operations are safe, legal and ethical, everywhere we do business. The DOF team treat each other and our surroundings with RESPECT, INTEGRITY and strive for EXCELLENCE in all we do. All our employees are expected to have a drive for results and solve problems, but not without showing integrity and focusing on communication along the way.

With a multi-national workforce of 5000 personnel, DOF is an international group of companies which owns and operates a fleet of modern offshore/subsea vessels, with an engineering capacity to service both the offshore and subsea market. With more than 40 years in the offshore business, the group has a strong position in terms of experience, innovation, product range, technology, and capacity.

DOFs core activities are vessel ownership, vessel management, project management, engineering, vessel operations, survey, remote intervention, and diving operations. DOF offers a full spectrum of top-quality offshore services to facilitate an ever-growing and demanding energy industry.

The company’s main operation centers and business units are located in Norway, Denmark, UK, USA, Singapore, Philippines, Brazil, Argentina, Canada, Angola, and Australia.

We offer all our employees the benefit of working in a safe and supporting environment, where all are treated with dignity and respect. DOF is an employer who embraces Equal Opportunity and promotes diversity.

Application due date: 29.11.2024

Shortlisting of candidates will commence immediately.

• Be actively involved in planning, promotion, and execution of corporate activities
• Assist in social media management across platforms
• Manage content development and localization for internal and external communications and brand management
• Support updates on Bosch corporate websites
• Manage projects with internal and external stakeholders across cultures and time zones
• Ad hoc duties as assigned

Project management and service delivery

• Liaise closely with customers for timely deployment and to resolve issues promptly.
• Coordinate with engineers for deployment and troubleshooting.
• Develop and maintain project timelines and keep stakeholders informed of progress.
• Create project documentation.
• Conduct customer trainings and assist in creating training materials.
• Monitor and evaluate quality of service delivery with metrics.
• Provide ongoing customer support, addressing any technical or operational concerns.

• Responsible for customer success, ensuring customers derive maximum value from our products and services by fostering strong relationships and understanding their specific needs.
• Responsible for customer account renewal.
• Gather customer feedback proactively to improve our products and services.
• Work with sales teams to identify opportunities for upselling and cross-selling.

• Possess a Bachelor's degree in any field.
• Minimum two years of experience in either project management, IT service delivery or a customer facing role, ideally in a technical customer support capacity.
• Excellent interpersonal and communication skills, with strong customer service orientation.
• Strong organizational and time management skills.
• Have initiative and able to take proactive approach to solve challenges.
• Experience in coding (e.g sysadmin scripts or high level languages) is a plus.
• Must be a Singapore citizen or Singapore PR.

• Engage in impactful work aimed at addressing significant cybersecurity challenges.
• Chalk up valuable experience and insights within the cybersecurity industry.
• Receive a competitive salary package.
• Annual flexi benefits and reimbursement for health screening expenses.
• Enjoy 18 days of annual leave, with increments based on years of service.

The Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey meanwhile ensuring maximization of room revenue and productivity as well as developing managers and colleagues.

Primary Responsibilities

• Re-invents service every day to create the best guest journey – engaging, enticing, surprising, entertaining and fully individualised to each market and guest profile.
• Manages the Raffles Singapore guest experience by periodically reviewing and ensuring a seamless flow of processes together with the process owners; detects and evaluates possibilities for innovative enhancements.
• Supports all leaders within the division in upholding a flawless impression and perception of the Raffles Singapore services, products and colleagues through hands-on and smart operational leadership.
• Cooperates with the Finance team and ensures compliance of credit policies and procedures.
• Constantly identifies new revenue opportunities and improvement of existing revenue streams and upsell schemes.
• Ensures intelligent use of funds available by optimising spending yet ensuring availability of funds for needed improvements and new initiatives.
• Identifies and implements new opportunities for inter-hotel sales and in-house facilities.
• Seeks Constant improvement of quality in product and services.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) and Forbes standards, and aims to achieve the scores and goals set by management.

Admissions Management 

Manage Inquiries: Respond to prospective student inquiries across multiple channels,
including email, LinkedIn, Wix, and social media, providing timely and accurate information.
● Application Processing: Oversee the initial stages of the application process, including
monitoring form submissions, reviewing applicant details, and maintaining accurate records
in an Excel spreadsheet.
● Re-applicant Coordination: Collaborate with the interview panel to evaluate re-applicants,
facilitating next steps such as retesting, scheduling additional interviews, or processing
rejections.
● Job Postings: Regularly update and refresh job postings on MyCareersFuture and
university career portals to attract qualified candidates.
● Admission Assessments: Administer and monitor online challenges and aptitude tests,
assisting candidates with technical issues and ensuring smooth completion.
● Interview Scheduling: Coordinate interview logistics, arranging schedules between
candidates and interviewers, and ensuring candidates have a positive experience upon
arrival.
● Data Management: Maintain accurate and up-to-date applicant data and interview notes
for tracking and reporting purposes.

● Contract Management: Track trainee contract signing status, following up as needed to
ensure timely completion of agreements.

Program Management 

Training Needs Analysis: Assist the Programme Manager in assessing training needs,
identifying gaps in existing programs, and implementing improvements to enhance the
overall training experience.
● Cohort Planning: Monitor applicant pipeline numbers to assist with planning for upcoming
cohorts and resource allocation.
● Candidate Onboarding: Support the onboarding of new trainees, ensuring they are
enrolled in the appropriate assessments and training modules.
● Program Support: Provide administrative and logistical support to the Programme
Manager for the effective execution of both the ASTP and other training programs,
including organising workshops and events.
● Ad Hoc Duties: Assist in various tasks related to program delivery, trainee support, and
overall program management as required.

Bachelor’s degree in a relevant field (e.g., Education, Business Administration, Human Resources) or equivalent experience.

- Less than 3 years of experience in recruitment, admissions, program coordination, or a related administrative role.

- Familiarity with recruitment processes and candidate management is a plus.

- Excellent communication skills, both written and verbal.

- Strong organizational skills with attention to detail.

- Proficiency in Microsoft Excel and experience with data management tools.

- Ability to multitask and manage time effectively in a fast-paced environment.

- A proactive and positive attitude.

- Strong problem-solving skills and the ability to work collaboratively within a team.

- A commitment to providing excellent customer service to prospective students and stakeholders.

- Basic understanding of online assessment tools and scheduling software.

- Experience with CRM systems or applicant tracking systems is a plus.

• Private Health Insurance
• Paid Time Off
• Training & Development
• Performance Bonus

You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace but are passionate about the role of brands in helping bring about social change. The Account Executive is a vital support member to all agency account teams. As an account executive, you'll need to thoroughly understand a client's products or services and what their communication goals are.  

Expectations of an Account Executive 

• Assists the Account Manager in business support and management 

• Assists in providing timely responses to client requests 

• Schedules business meetings and do follow-ups 

• Provides input for the creation and execution of marketing plans 

• Gathers data on ad campaigns to evaluate performance, and gives recommendations on ways to improve campaign performance 

• Tracks campaign budgets 

• Gathers information on the competition 

• Ensures that ad campaigns are in compliance with advertising guidelines 

• Assists in developing and implementing business improvement programs 

• Analyses invoices and provides invoicing support 

• Assists in developing client presentations, proposals and reports 

• Maintains thorough understanding of account management principles 

• Assists Account Manager in coordinating day-to-day account activities 

• Maintains a sense of discretion and professionalism, representing the Groupe    

Expectations as a member of our community 

• You believe passionately in the power of creativity to bring change to the world.  You’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal 

• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets 

• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other 

This position is available from January 2025 onwards.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.