We are looking for a passionate and self-driven individual to join our Insurance Operations Team (Regional). In this role, you act as an important liaison between Insurance advisors, insurer providers, and regional colleagues. The main function of this position includes the following:

• Handling the documentation and submission of new insurance business
• Handling enquiries from Insurance Advisors
• Comfortable with liaising with external counterparties pertaining to client’s policy administration
• Handling day-to-day tracking of insurance submission status
• Processing of monthly commission reports
• Quality control and system improvement
• Project testing and User Acceptance Testing
• Assisting Team Manager in ad-hoc duties

Requirements

• Diploma/Degree in Banking & Finance/Business Administration
• A good team player who can work independently and diligently
• Meticulous and enjoys working with documents
• Able to work well in a fast pace environment with little supervision
• Self-motivated and able to multi-task.
• Strong sense of responsibility
• Good communication and team building skills
• Competent with MS Excel and Word
• Preferably has some experience in Insurance operation
• Fresh graduates are welcome to apply

Job Descriptions:

· Oversee incoming, outgoing, and transshipment activities, and create invoices and plant-related documents.

· Maintain and update an internal price list database to ensure accuracy of pricing, products, and terms.

· Manage warehouse stock inventory levels and replenishment.

· Coordinate with internal department, local and overseas vendors, customers, freight forwarders, and carriers to schedule deliveries and pickups.

· Track and follow up with suppliers and customers to ensure timely submission of shipping documents.

· Recommend cost-effective and efficient solutions.

· Oversee day-to-day operational matters and challenges.

Job Requirements:

· Diploma or Bachelor’s Degree in Supply Chain Management / Logistics or any other relevant discipline with a minimum of 3 years of relevant experience

· High Level interpersonal and leadership skills.

· Strong analytical, negotiation power, and interpersonal skills.

· Excellent organizational, inventory management, and problem-solving skills.

· A proactive and positive person with a strong motivation to learn, a self-starter, ability to handle multiple tasks and priorities.

· A good team player yet able to deliver independent assignments as required.

CPO is startup dedicated to providing exceptional customer service and satisfaction.

We pride ourselves on delivering high-quality products/services and building strong relationships with our customers. As we continue to grow, we are seeking a passionate and customer-focused individual to join our team as a Customer Service Executive.

As a Customer Service Executive, you will be the ambassador of our company, responsible for delivering excellent service and support to our valued customers. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving. The ideal candidate will be enthusiastic, empathetic, and dedicated to delivering an outstanding customer experience.

Key Responsibilities:

1. Serve as the primary point of contact for customers, handling inquiries, complaints, and feedback in a professional and timely manner.
2. Provide appropriate solutions to customers' concerns and issues,or escalate complex issues to the relevant department.
3. Process orders, returns, and exchanges accurately and efficiently, ensuring a seamless and positive customer experience.
4. Maintain detailed records of customer interactions and transactions in the CRM system, including updating customer information and order statuses.
5. Collaborate with other departments, such as sales, marketing, and operations, to resolve customer issues and improve overall service delivery.
6. Monitor customer satisfaction metrics and feedback to identify trends and areas for improvement, and proactively implement solutions to enhance the customer experience.
7. Stay up-to-date on product/service offerings, promotions, and company policies to provide accurate and relevant information to customers.
8. Assist in the development and implementation of customer service policies, procedures, and training programs to ensure consistency and quality in service delivery.
9. Represent the company in a positive and professional manner at all times, embodying our values of integrity, respect, and excellence in customer service.

Qualifications:

• Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
• Strong problem-solving abilities and a proactive approach to addressing customer needs and concerns.
• Ability to multitask and prioritize tasks effectively in a dynamic and challenging environment.
• Flexibility to work non-traditional hours, including evenings, weekends, and holidays, as needed.
• Positive attitude, resilience, and a passion for delivering exceptional customer service.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Handle daily restaurant operations (Both Hall Operation and Kitchen Operation)

2. Manager-in-charge if Restaurant Manager is not

3. Involve in Schedule planning and Sales opening and closing.

4. Provide excellent customer service to our guests.

5. Respond efficiently to customer complaints.

6. Responsible in ensuring smooth operating of the restaurant.

7. Any others duties assigned by Restaurant Manager.

Job Requirements

1. Full-time position.

2. Team player and willingness to learn.

3. Good soft skills and management skills.

4. Preferable with 3-5 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Able to commit on weekends and public holiday.

7. Able to accept split shift.

• Possess an excellent Planning Skills as he / she will be handling the operation deployment planning
• Can able to delegate the duties to covered departments
• Possess an excellent Communiation Skills
• Has a Good Time Management
• Posses a strong leadership skills
• Active Listening
• Problem Solving
• Versatile Knowledge of Site and Officers

Information:

1. Salary range: $3,600 - $3,800
2. Working hours: Mon-Fri (9am to 6:10pm)

Responsibilities:

• Attend customer inquiries & take order and ensure are processed accurately.
• Maintain databse and ensure data and information are updated.
• Issuing invoices, verify invoices by tally the data in the system.
• Analyze data for month-end reports and present information to management.
• Perform administrative tasks as needed to support the sales & marketing team.
• Manage purchase orders and invoices, ensuring timely processing and payment.
• Manage customer complaints, coordinating with departments on resolution.
• Assist execution of marketing activities including promotions, events, and product launches
• Liaise with agencies/distributors for planning and production plan
• Track and report on marketing activities and their trends

Requirements:

• Diploma in Marketing/Business with communication and interpersonal skills
• At least 3 years of relevant experience
• Proficiency in MS Office softwares

Interested applicants, send in your updated resume by clicking “Apply Now”.

Michelle Koh

EA License No.: 23C1894

EA Personnel No.: R1656105

Responsibilities

· Be current and knowledgeable in HR legislations, Employment Act and Employment of Foreign Manpower Act.

· Administer, tabulate, and collate data for decision making.

· Support payroll processing.

. Administer 6-monthly medical examination.

· Support and administer on-boarding and off-boarding program.

· Engage in dormitory Planning to optimize dormitory occupancy for operational efficiency and cost effectiveness.

· Maintain current and accurate data for compliance and operation efficiency.

· Complete statutory report and survey from statutory board, eg. MOM

· Support the implementation of HR initiatives and projects to enhance employee engagement.

Knowledge, Skills and Abilities Required

· A Level'/Diploma

· Minimum of 3 years of relevant experience in human resource management

· Excellent interpersonal and people management skills

· Effective in both verbal and written communication

. Proficient in MS Office

*Salary range will be shared if candidates are shortlisted

We pride ourselves as an equal opportunity employer and adopt fair employment practices wherever we operate. All information received will be kept strictly confidential and used only for employment-related purpose. We regret that only shortlisted candidates will be notified.

As a Business Development Executive, you will carry out commercial activities to generate sales and new business opportunities, and provide after-sales support for clients.

Roles and Responsibilities

• Drive sales in commercial spaces for carpark management services.
• Identify new leads and generate new business opportunities.
• Manage car park tenders and prepare sales quotations.
• Manage existing clients and provide after-sales support.
• Conduct revenue analysis and execute marketing efforts to improve sales revenue.

Requirements

• At least a Diploma in marketing, business administration or equivalent.
• Proven track record of identifying and qualifying leads.
• Experience in sales and tenders would be an added advantage.
• Excellent interpersonal, communication, negotiation and presentation skills.
• Highly motivated, acute business sense with an analytical mind and able to work under minimum supervision.
• Good command of spoken and written English.
• Proficient in Microsoft Office tools (Excel, Word and PowerPoint).
• Possession of own transport would be an advantage.

We are a specilaist clinic looking for a Business Partnership Executive to join our growing practice to provide high-quality vision care to our patients.

Job Description

· Broaden networks and partnerships between the Company and external parties

· Develop deep understanding of the Company’s services and the industry trends

· Source new sales opportunities through inbound lead follow-up, conduct of cold calls, and relevant outreach activities

· Take leads provided by the Medical Director and act diligently on the leads to expand business development initiatives

· Identify new business development opportunities

· Conduct relevant market research and analysis and to report and summarise these findings in a report to the Medical Director

· Secure B2B partnerships to increase sales revenue and client volume

· Play a central role in organising forums and promotional events relating to promotion of the Company’s services

· Support the Company’s strategic positioning in business development

· Collaborate with marketing and website teams to synergize business development efforts and promoting increasing client volume

· Promote client feedback of business development initiatives

· Assist in the development of client-facing collaterals

Requirements

• Diploma/Bachelor′s Degree in Business, Communications or realated field or equivaient experience
• Excellent written and verbaI communication skills
• 1-2 years experience in the healthcare/medical field in a similar capacity is an added advantage

Interested applicants, please email your CV to [email protected]

Adeline Sim

Recruit Inc Pte Ltd

Reg No: R21101415

EA Licence No: 14C7334

[email protected]

We regret to inform that only shortlisted candidates will be notified.

logistics solutions

Jurong East

Working hours: Mon-Fri 9am – 6pm / Sat 9am – 1pm alternate off

Customer Service Executive

up to 3k

. liaise with clients and vendors to process n execute jobs

. documentation and invoicing

How to Apply:
Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence Number: 99C4599
Personnel EA License: R1331820

Job Info:

• Working Days: 5 days/week
• OA shift: 7.30am to 5pm / 7am to 4.30pm
• OB shift: 1 to 10.30pm / 1.30pm to 11pm
• OC shift: 10pm to 7.30am / 10.30pm to 8am / 11pm to 8.30am
• Location: Central/Sentosa

Job Description:

• Provide courteous and efficient service and if possible to comply with each and guests’ request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Responsibilities:

• Manage and analyze cases to determine required follow-up actions.
• Communicate effectively with appellants and internal stakeholders to address and resolve issues.
• Collaborate with various agencies to retrieve necessary data and inputs, ensuring compliance with process workflows.
• Investigate process gaps, identify root causes, and provide actionable recommendations for improvement.
• Coordinate with business process owners, ground users, and technical teams to implement changes.
• Support and conduct audits, track report submissions, and ensure compliance with reporting standards.
• Provide accurate and concise responses to queries received via phone or email, ensuring clarity and professionalism.
• Perform administrative tasks to ensure the completeness and accuracy of all processes.

Requirements:

• Demonstrated customer service experience with a strong track record of competency.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proven leadership experience is a plus.
• Detail-oriented, disciplined, service-oriented, and a collaborative team player.
• Proficiency in Microsoft Office applications, particularly Excel and Word.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

• Singapore Based (Taman Jurong)
• Monday – Friday, 08:00am - 05 :00pm
• Salary: $2,800 - $3,000 + $90 Transport Allowance
• Diploma in Human Resource; 1 year of relevant experience
• Career Progression Opportunities

Responsibilities:

• Process monthly payroll and overtime payments.
• Handle employee work pass applications and cancellations
• Manage the onboarding and offboarding process
• Assist with recruitment activities such as posting job openings, screening resumes, and scheduling interviews.
• Ensure timely tax clearance for employees.
• Manage insurance claims for employees, including medical and accident claims.
• Perform other HR-related tasks or projects as required.
• Issue uniforms to new employees during onboarding and manage uniform inventory.
• Perform general office administrative duties such as filing, organizing, and managing office supplies and stock.

Requirement:

• Minimum Diploma in Human Resource or a related field
• At least 1 year of relevant experience

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

About the role

Fantastic newly created opportunity providing executive support and executing higher level strategic tasks to and on behalf of a Managing Director in the Singapore office.

Responsibilities

Apart from the traditional calendar management, facilitation of communication, there is another interesting layer to this role.

You will also play an active role in putting together presentation, report materials and first cut communication on behalf of the MD.

In the MD's absence, you will also attend meetings on the MD's behalf.

Requirements

At least 12 years working experience in a complex structure environment /MNC, and supporting C-suite personnels.

The ability to put together information in a coherent and well written and presented way is also critical for this role.

Someone with strong interpersonal skills, confidence and high discretion would also be suitable.

Interest and referrals to [email protected]

Reg: R1544641 Lic: 16S8060

At Sirius Star Marketing, we create personal, face-to-face sales experience for customers, adding in the touch of warmth unlike what you may receive from above the line marketing. This in turn helps Brands to reach out to untouched potential market and increase their market share and brand awareness.

Being at the apex of this industry is our drive as we believe in the quality of our people. We provide strategic solutions to clients for them to flourish and prosper in their industry, while at the same time build on our peoples’ portfolio in diverse industrial knowledge.

What you will do:

• Represent clients’ products and provide the most suitable package to customers based on their needs
• Build customer relationships and organize daily work schedule to call on existing or potential sales outlets
• Providing after-sales support to customers and comply with administrative requirements on account management
• Monitor brand evolution and competitors’ pricing, keep up with industry trends
• Achieve sales target and identify strategic partnership collaboration with brands
• Attend product trainings and upskilling topics
• Provide solutions and ideas to assist company’s growth and expansion

Requirements:

• Strong interpersonal and communication abilities
• Motivated and self-discipline
• Adaptable in a fast-paced, dynamic environment
• Able to work well with detailed information
• Willingness to learn all aspects of business operations work

We pride ourself in nurturing our people; the knowledge and skills they acquire today will drive productivity and value in the long run.