Responsibilities:

• Provide administrative support to the trading department, ensuring smooth operations.
• Assist with market analysis, preparation of reports, and presentations for the department.
• Prepare and execute commercial contracts, including trading, hedging, and shipping agreements.
• Ensure the accuracy and proper maintenance of contracts and documents in a systematic database.
• Monitor, manage, and provide summary reports on the status and performance of commercial trades.
• Liaise with internal and external parties to resolve contract-related disputes and disagreements.
• Assist with ad hoc projects and tasks as assigned by the trading department.

Requirements:

• Degree in Business, Finance or Maritime Studies, or Diploma with at least 2 years experience in oil trading industry
• Proficient in Microsoft office applications
• Excellent communication skills.

Queenie Chua

R24125459

Senior Account Executive / Accountant

• Salary: $3,500 - $4,000
• Location: Woodlands Link
• Working Day: 5 days ( Mon to Friday 8.30am to 6pm)

Requirements:

• With degree in Accountancy or equivalent
• Min 5 years in handling full set of accounts independently
• Familiar with Microsoft 365 Dynamic Business
• Proficient in Ms Excel

Responsibilities:

• Handle full set of accounts, prepare management accounts and audit schedules
• Review subsidiary accounts and analyse variance
• Liaise with external auditor on audit matters and audit schedules
• Experience in using internet banking for payment
• Ad hoc duties as assigned
• Payroll processing if required

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position title: Product Development and Management Executive (Cosmetic)

• Working location: Pasir Panjang Road (Mapletree Business City)
• Working Days: 5 days work
• Working hours : 9am - 6pm
  Salary Range: $3500 to $4200

Requirements:

• Degree in Cosmetic Science or Chemistry.
• Minimum 2 years of experience in product development/ management in the cosmetic and skin care industry.
• Bonus if candidates have prior experience with beauty/personal care/medical device.

Responsibilities:

1. New product planning:

• Analyse industrial trends, market data and customer insights to derive constructive ideas and information for the purpose of NPD.
• Define product competitive positioning and unique selling proposition (USP).

2. New product development (NPD):

• Responsible for entire NPD process; from concept initiation to completion, for both new product and reformulations.
• Take the lead in close collaboration with cross functional teams such as Regulatory, Marketing, Supply chain, Contract manufacturers, R&D and Quality, for seamless on-time delivery of products.
• Source for contract manufacturers and liaise with formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.
• Review formulas and ingredient/ design statements for new product that is compliant with regulations.
• Familiar with the concept of product challenge test, stability, and compatibility studies.
• Research market prices, create accurate product costing data and propose product pricing.

3. New product introduction:

• Conduct product training to regional trainer/marketing team and key leaders of salesforce.

4. Post-launch product management:

• Analyse product performance and identify actions required.
• Manage product feedback and propose technically sound customer-centric reply.
• React to necessary corrective and preventive actions (CAPA) raised by Quality.

5. Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Location: Kaki Bukit

Mon to Fri 8.30am to 5.30pm

Industry: Semiconductor

Japan MNC

Job Description

• Be responsible for sales of Spare Part, General Service, and Modification (Customer account based).
• To handle customer sales enquiries/ complaints on regarding modification/spare parts/ service etc.
• To work with Equipment Sales Account/ FSO Technical/ Direct Dealing with customers for closing the issue or sales matters.
• To handle customer enquiry, RFQ, make sales proposal and quotation activities etc.
• To be responsible for sales negotiation and closing of sales.
• To liaise with customer, Japan counterpart for urgent delivery issue and any commercial sales/spec/ price issue.
• To be responsible for Japan factory engineer labor order and process.
• Bi-weekly/ Monthly reporting for sales of spare parts, service, modification, sales forecast update (Customer account based).
• To analyze monthly sales invoice of modification/ spare parts, and the forecast planning (Customer account based).

Requirements

• Candidates should possess at least a Diploma/ Degree
• Minimum 3 years of relevant experience
• Strong organisational skills and attention to detail

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Role & Responsibilities:

• Develop and implement retention programs that enhance employee satisfaction and reduce turnover rate.
• Conduct regular surveys and feedback sessions to gather insights on employee engagement and job satisfaction.
• Collaborate with managers to create career development plans and succession pathways for high-potential employees.
• Plan, organize, and execute various company-wide events, including team-building activities, recognition ceremonies, and workshops.
• Foster a positive and inclusive work environment through creative initiatives, team-building exercises, and recognition programs.
• Travel around to visit employees for feedbacks.
• Assist in Talent Acquisition.

Requirements:

• Diploma in Human Resources, Business Administration, or a related field.
• Exceptional organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Proficient in HR software and MS Office Suite

(Location - BEDOK) - MNC

Job Scope:

This Talent Management role is responsible for creating and implementing integrated strategies that enhance talent performance, development, and engagement. This role involves collaborating with stakeholders to manage talent pipelines, foster employee growth, and design impactful learning experiences. By combining talent management and development functions, this position ensures that employees are equipped and empowered to succeed in their roles and contribute to organizational goals.

**Key Responsibilities:**

**Integrated Talent & Development Strategy:**

Design and implement cohesive strategies that align talent management and learning initiatives to drive business outcomes and employee growth.

**Performance & Growth Enablement:**

Facilitate performance review processes to identify development opportunities and provide actionable career pathways for employees.

**Succession and Workforce Planning:**

Develop talent pipelines and succession plans by identifying high-potential employees and addressing critical skill gaps through targeted development programs.

**Learning Program Development:**

Design and deliver comprehensive learning solutions, including workshops, e-learning, and leadership development initiatives, to enhance employee capabilities.

**Engagement and Retention:**

Implement initiatives to boost employee engagement, promote a culture of continuous learning, and improve retention rates.

**Competency Frameworks:**

Collaborate with leaders to build and update competency models that guide talent acquisition, development, and evaluation.

**Analytics and Reporting:**

Leverage data insights from performance metrics, learning outcomes, and employee feedback to measure success and recommend improvements.

**Technology Enablement:**

Utilize HRIS and Learning Management Systems (LMS) to streamline talent management and development processes.

**Change Management:**

Support organizational change initiatives by equipping employees with the skills and knowledge needed to adapt to evolving business priorities.

Qualifications:

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related field.
• 3-5 years of experience in Talent Management and/or Learning & Development roles.
• Strong knowledge of talent management practices and learning program design.
• Ability to integrate talent development and learning strategies seamlessly.
• Proficiency in HRIS and LMS platforms.
• Analytical skills to interpret data and drive decisions.
• Excellent facilitation, communication, and interpersonal skills.
• Project management experience with a proven ability to meet deadlines and manage multiple priorities.
• Experience in a multinational or complex organizational structure.
• Strategic thinker with a passion for empowering employee growth and success.
• Collaborative and adaptable in working with diverse teams and stakeholders.
• Proactive problem-solver with a focus on delivering results.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

[Job ID: 829684]
Responsibilities :

1. Executive Secretarial Duties (80%)

• Prepare and manage documents, reports, and correspondence.
• Organize and coordinate meetings, conferences, and travel logistics (including flights, accommodation, and transportation).
• Manage calendars, schedule appointments, and handle event coordination.
• Oversee internal and external communication, including emails and mail.
• Serve as a point of contact for inquiries and manage the flow of information within and outside the organization.

2. Sales Planning Support (20%)

• Prepare materials for sales meetings and consolidate forecasts.
• Maintain and update customer and user databases.
• Monitor sales opportunities and generate status reports.
• Assist in creating and managing digital content, including website updates and sales tools.
• Support planning and execution of events such as seminars, exhibitions, and webinars.
• Arrange and monitor email campaigns, social media, and online advertisements.

Requirements :

• A minimum of 3 years of experience in a similar secretarial or administrative role.
• Proficiency in Microsoft 365 applications, including Outlook, Teams, Excel, and PowerPoint.
• Strong verbal and written communication skills in English and Japanese to coordinate with counterparts in Japan.
• High level of security awareness and information literacy.
• Exceptional attention to detail and a proactive approach to supporting the team.
• Excellent interpersonal skills to collaborate effectively with internal and external stakeholders.

If you are interested in the role, please feel free to contact me at
[email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771

Job Description:

• Handling of HR-related administration duties
• Assist in HR operations
• Conducting face to face/ online interviews with prospective applicants
• Coordination of interviews
• Provide support to the HR executives and other related departments
• Handle any admin duties assigned by supervisor

Job Requirements:

• Minimum Diploma / Degree in any related course of study
• Candidates with no exp are welcome to apply

All qualified applicants, please send in your resume to:

[email protected]

Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Location: Raffles Place

Key Responsibilities (Summary):

1. Resourcing & Recruitment:Advertise job vacancies and work with recruitment agencies.
   
2. Onboarding & Offboarding:Assist with new hire onboarding (email setup, laptop, HR system updates, orientation).
   Manage offboarding (resignation approval, access termination, tax clearance for EP/SP holders).
   
3. Training & Development:Coordinate training initiatives, collect training needs, and submit claims for government funding.
   
4. HR & Employee Administration:Manage office staff medical insurance and WIC matters.
   Ensure HR policies comply with Singapore Employment Law and update the company portal.
   Handle leave administration and government paid leave claims.
   Administer employee records and handle the annual performance appraisal process.
   
5. Compliance & Legal:Work with HQ Legal Team on HR compliance and e-learning courses.
   Handle MOM reporting and government surveys.
   
6. Employee Relations & Communication:Respond to employee inquiries on HR matters.
   Coordinate with business units on manpower movement (contract renewal, transfer, etc.).
   
7. Office Administration:Oversee office procurement, maintenance, and cleanliness.
   Manage office supplies and vendor relations.
   Coordinate office travel arrangements and business insurance.
   
8. Staff Benefits & Expenses:Administer staff benefits, monthly expenses claims, and coordinate company ID cards.
   
9. Marketing & Talent Acquisition:Assist with basic marketing and social media activities for talent attraction.
   
10. General Administration:

• Provide general admin support, oversee fixed asset management, and handle office invoices.
• Contribute to office improvement projects and corporate events.
• Perform ad-hoc duties and support management with general administration tasks.

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Organize and manage marketing events/activities such as workshops, training sessions, conferences, and industry expos.
• Develop and maintain event budgets, ensuring costs are effectively controlled.
• Collaborate with external vendors and partners to coordinate event logistics and partnerships.
• Oversee administrative tasks related to marketing campaigns and produce regular performance reports.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ relevant experience.
• Proficient in Photoshop and Illustrator.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

- Provide full spectrum of HR

- Manage recruitment, including reviewing job descriptions, posting job advertisement, sourcing, screening, scheduling interviews, conducting interviews to offering and on-boarding of new hires

- Prepare Company Policies / Employee Handbook / Safety Orientation and all other document require by Management

- Participate improvement on HR work processes and create SOPs and documentations

- Ensure employee compliance with company policies

- Maintain and update employee record - Info Tech

- Assist with MOM related survey, Application & renewal of work passes on MOM website

- Manage payroll processing and attendance tracking

- Ad hoc duties as assigned by Head of Department

Job Title: Merchant Success and Operations Executive

We are looking for a dynamic and experienced Merchant Success and Operations Executive to join our fast-growing Paytech Startup Company.

As an Operations Executive, you will be responsible for the operational onboarding and supporting merchants on qlub’s platform and services.

Key Responsibilities:

• Lead and execute the operational on-boarding process for new F&B establishments to our platform.
• Be a knowledge specialist on qlub & F&B operations and solve operational bottlenecks
• Organize and lead training sessions for new accounts to ensure merchants are able to fully utilize Qlub's services.
• Build and manage relationships with our merchants and optimize usage efficiency
• Support Qlub’s product development and POS integrations to improve features and solve bugs and pain points.
• Support management with important strategic insights and recommendations based on on-ground feedback, reports & industry trends.

Requirements:

• 2-3 years of experience, fresh graduates are welcome to apply
• Strong problem solving and critical thinking skills - able to understand, solve and simplify complex processes
• Strong communicator - ability to lead discussions with F&B decision makers and stakeholders.
• Like to get your hands dirty and be on the ground.

Why Join Us?

• Be part of a fast-moving startup that offers plenty of opportunities for personal and professional growth
• Experience growing a business from an early stage startup
• Work with a global team of passionate and driven individuals who are dedicated to changing the payments landscape for restaurants

If you are an ambitious and driven individual who is excited about the opportunity to join a startup and make a real impact, we would love to hear from you. Apply now and take the first step towards an exciting new career with qlub!

About the Role:

• Assist with preparing pre-qualification documents for tenders and inquires.
• Register leads/opportunities in Engage and maintain to current status, when required.
• Follow up on quotations/proposals from identified vendors/sub-contractors.
• Working with the operation team and updating the finance file for monthly forecasts of secured contracts and ad hoc opportunities.
• Support the operation team for Ad hoc quotations, review the quotation with Team leaders for customer submissions, follow up with customers for conversion to POs, and collect the work completion DO from Team leaders. Submit the ad hoc BR with the HOD approval and submit admin for invoicing.
• Collect the completed contract PM/ASD service report, review it, and work with the HOD to improve it. Submit the contract BR with the HOD approval and submit admin for invoicing
• Support vendor follow-up quotations for ad hoc jobs and contract renewal.
• Vendor management and maintain the shared booth.
• Overtime review of both contract and ad hoc as per planned BTR (Costing sheet).
• Ops SharePoint management with Team Leaders - contract document, BTR, completed service report, leave planning and standby, Ad hoc status, and Finance forecast and results.
• Manage order processing and collaborate with operations/project teams to ensure smooth execution of newly secured orders

About You:

• Degree in Business Administration, Operations Management, or a related field.
• Prior experience in sales support and operations roles is an advantage.
• Proficiency in preparing pre-qualification documents for tenders and inquiries.
• Familiarity with financial forecasting for secured contracts and ad hoc opportunities.
• Skilled in preparing and reviewing ad hoc quotations with team leaders and submitting customer approvals for invoicing.
• Capable of collecting, reviewing, and improving service reports for contract performance.
• Experience in vendor management and renewal processes.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills for coordinating with teams, vendors, and customers.
• Problem-solving mindset with the ability to multitask and prioritize effectively.
• Proactive and self-motivated, with a commitment to meeting deadlines.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Key responsibilities include, but are not limited to:

· Partner with multiple Commercial teams to understand their requirements and deliver actionable insights

· Tracking Commercial team's performance and providing insights into performance to help drive revenue

· Identify new methodologies and metrics to enhance the understanding of BDM & RM performance

· Identify opportunities to cross sell products or target new merchant opportunities

· Develop new reports to enable Commercial team understand merchant performance and impact the focus of Commercial teams

· Develop insights across the complete life-cycle of a lead, opportunity, account and then track merchant performance once they are processing

· Collaborate with multiple teams from Marketing, Operations, Commercial, Product and Finance and support strategic initiatives

· Support the Insights and Reporting Director to deliver key projects

· Enhance Quality Assurance (QA) in all reporting and insight projects

· Deliver adhoc requests for reports and insights

Qualifications and experience include, but are not limited to:

· Bachelor’s degree required in Business, Maths, Economics, Science or related fields

· Experience in the payment industry is preferable

· Strong numeracy skills and the ability to interpret complex data

· Strong ability to describe complex analysis to non-technical audiences

· Excellent written and verbal communication skills with the ability to communicate effectively with multiple stakeholders

Skills

Technical Skills

· Data Analysis: Proficient in MS Excel and Power BI. Adept at handling large data sets, performing complex data manipulations, and generating actionable insights.

· Data Visualization: Experienced in creating interactive dashboards and visual reports using Power BI and Excel to support business decision-making.

· CRM Tools: Skilled in Salesforce CRM; experienced in leveraging CRM data to enhance customer relationship management and drive sales strategies.

· Programming Languages: Basic knowledge of PowerBI/Python/SQL; familiar with using PowerBI for data analysis, automation, and scripting tasks.

· Sales Tools: Proficient in sales tools like Salesforce Navigator, Built With, Cognism, Orbis and others, with a focus on supporting data-driven sales strategies.

Soft Skills

· Analytical Thinking: Ability to analyse complex datasets, identify trends, and draw meaningful conclusions to support strategic decision-making.

· Stakeholder Management: Liaising with internal departments to obtain information and updates where needed.

· Problem-Solving: Proactive in identifying issues and developing data-driven solutions to improve processes and outcomes.

· Attention to Detail: Meticulous in data validation, ensuring accuracy and integrity in all analytical work.

· Communication: Excellent communicator and interpersonal skills, able to translate complex data findings into clear, actionable insights for both technical and non-technical stakeholders.

· Collaboration: Team-oriented with a proven track record of working closely with cross-functional teams to achieve shared goals.

· Time Management: Excellent organizational skills, with the ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.

· Adaptability: Flexible and quick to learn new tools and technologies, enabling continuous improvement and efficiency in data analysis processes.

We are looking for Confident and highly motivated individuals.

If you are a fast learner and have great communication skills, you are highly suitable.

We welcome all housewives who want to work from home.

Flexible working hours

You can work from home.

Job scope as follows :

-Arrange sales appointments with new prospects

- Contact existing clients to update them on new company.

updates

- To coordinate Admin work and sales services

- You will be WORKING FROM HOME, so you need to be independent and disciplined.

Prospecting and Lead Generation:

· Consistently develop and maintain a strong pipeline of prospects in the retail and e-marketplace sectors.

· Qualify leads through cold calls, emails, and other viable platforms.

· Identify new business opportunities and partnerships to expand the organization’s network.

Marketing and Partner Engagement:

· Prepare and deliver impactful marketing presentations tailored to prospective partners.

· Effectively communicate the organization’s value proposition to build long-term relationships.

Onboarding and Member Support:

· Facilitate the onboarding process for new members and partners by organizing training workshops and curated events.

· Provide support and guidance to ensure a smooth transition and ongoing satisfaction.

Collaboration and Deliverables:

· Work closely with internal teams, including marketing, operations, and customer support, to ensure alignment and timely delivery of commitments.

· Contribute to the development and execution of strategies to achieve business objectives.

Requirements:

• Bachelor's degree in Business,Marketing, or a related field.
• 2+ years of experience in business development, sales, or partner management, preferably in the retail or e-commerce sectors.
• Proven ability to generate and qualify leads through various channels.
• Strong presentation and communication skills.
• Ability to collaborate effectively with cross-functional teams.
• Proactive and self-motivated with a results-driven mindset.

Reporting to the Senior Finance Manager, you shall monitor and comply with financial reporting guidelines, prepare and review annual budget, prepare financial statements, perform budgetary controls and manage arrears. You shall be required to ensure proper records of transactions and drive strong financial controls. In addition, you are responsible for grants and assets management, inter-funds transfers, tax reporting etc.

Job Requirements

• Minimum Diploma in Accounting
• Meticulous and can work independently and as a team player
• Possesses minimum 5 years of relevant experience
• Prior experience in staff management
• Strong analytical thought process and able to handle tight timeline and stress
• Work Week: 5.25 (Alternate Saturday half day)
• Working location: West

Well known Japanese restaurant is lookig for Marketing executive!

• Developing strategies: Creating and executing marketing strategies to increase revenue, foot traffic, and repeat business
• Managing campaigns: Overseeing campaigns across digital, print, and social media channels
• Planning events: Promoting seasonal menus, holiday specials, and signature F&B events
• Analyzing data: Analyzing marketing data and customer insights to improve ROI and refine campaigns
• Managing budgets: Managing the marketing budget and ensuring cost-effective campaign execution
• Collaborating with teams: Collaborating with cross-functional teams to ensure consistent brand messaging and customer experience
• Monitoring trends: Monitoring market trends and competitor activities to identify growth opportunities
• Supervising staff: Supervising, recruiting, and appraising the F&B Sales & Marketing associates
• Communicating promotions: Communicating all promotions in a timely and professional manner to both the Restaurant and Sales Department

About us

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day

voco Orchard Singapore is seeking a personable and details oriented Catering Sales Executive to be part of our team. As the Catering Sales Executive, you will responsible for driving business through direct sales solicitation for the assigned segment sand support overall catering and events revenue for the hotel.

• Work closely with Banquet and other departments to facilitate services agreed upon and to ensure the overall success of the event
• Promote teamwork and quality service through communication and coordination with other departments
• Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling.
• Ensure active management of personal development plan
• Manage events functions to achieve the optimum departmental revenue targets
• Follow up on potential sales leads within the designated time frame
• Contribute to the design of meeting packages to maximise the conversions and profitability for the hotel.
• Negotiate and review events packages offered to clients
• Represent the hotel in trade shows and events as required
• Prepare contracts for confirmed events & social events
• Be up to date with current meeting & events trends and competitive packages in the market
• Confident and professional approach when dealing with clients and wedding suppliers
• Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances or dissatisfied clients.
• Proficient in the application of all Sales tool and systems; maintenance and management of database, support with departmental reports
• Promote guest satisfaction and encourage referrals
• Handle feedback and resolve complaints from guests
• Maintain client files and update information daily in accordance with established departmental policies and procedures.
• Follow up with clients regularly during and after departure to ensure satisfaction
• Raise the awareness and reputation of your hotel and the brand locally
• Ensure guest safety is a priority with minimal interruptions or problems
• Offer advice to clients to reduce waste, save energy and have a minimal impact to the environment

What we need from you

• Diploma/Degree in Business or Hospitality management or related disciplines
• Minimum 2-3 years’ working experience, ideally within the Hospitality Industry
• Good communication skills and shows initiative
• Committed to working on weekends, public holidays and evenings
• Proficient in Microsoft Office applications
• Flexible work approach

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.