Sales is more than just a transaction between customers and businesses. It is the art of building a relationship based on loyalty and trust between the two parties.

How you present yourself, the way you frame and package your promotions and understanding of customers’ requirements and hot spots – these are essential soft skills that you don’t learn in a classroom environment; these comes with guidance and experience.

At Sirius Star Marketing, we create personal, face-to-face sales experience for customers, adding in the touch of warmth unlike what you may receive from above the line marketing. This in turn helps Brands to reach out to untouched potential market and increase their market share and brand awareness.

Being at the apex of this industry is our drive as we believe in the quality of our people. We provide strategic solutions to clients for them to flourish and prosper in their industry, while at the same time build on our peoples’ portfolio in diverse industrial knowledge.

What you will do:

· Represent clients’ products and provide the most suitable package to customers based on their needs

· Monitor brand evolution and competitors’ pricing

· Build customer relationships and organize daily work schedule to call on existing or potential sales outlets

· Attend product trainings and upskilling topics

· Provide solutions and ideas to assist company’s growth and expansion

Requirements:

· Strong interpersonal and communication abilities

· Motivated and self-discipline

· Adaptable in a fast-paced, dynamic environment

We pride ourself in nurturing our people; the knowledge and skills they acquire today will drive productivity and value in the long run.

Of course if you are gifted with a charismatic face, it is definitely a bonus point 

Do you dare to take on this challenge and sell yourself to us?

Job Description:

• Carry out planned preventive maintenance (PPM) as assigned by the Supervisor.
• Troubleshoot and restore electrical faults and power supply.
• Troubleshoot and repair air conditioning issues.
• Fix water pipe bursts, mechanical problems, medical gas systems, and other facility equipment.
• Perform additional duties as assigned by the Senior Technician or Engineer.

Requirements:

• Min. Diploma in Facilities Management
• No need experience , training provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Duties and responsibilities of the job

(1) Accounts Receivable

• To prepare tax invoices, debit notes, credit notes

• To code, input and update all records into the relevant system.

• To prepare refunds to customers

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

The Guest Experience Executive is responsible for the daily operations of the Executive Club Lounge, ensures that the highest level of hospitality, delivering F&B services, Concierge services and creating an experience throughout guest stay.

Primary Responsibilities

Manages the guest journey from pre-arrival to post-departure

• Supervise and direct the team of Guest Experience Executive to ensure that personalized care is provided to all hotel guests at Heart of House throughout their stay.
• Manages the Pullman Singapore Orchard guest experience through a seamless flow of processes.
• Upholds a flawless impression and perception of Pullman Singapore Orchard services, products, and colleagues.
• Accommodates all guest needs and requests, anticipating guest needs, and creating memorable experiences through personalized service.
• Works with all departments to ensure seamless service.
• Perform other duties as assigned.

Job Description:

• Competent in reading and understanding drawings and perform measurements.
• Competent in preparing Bills of Quantities.
• Competent in understanding tender/contract/document/specifications/terms of contract
• Competent in analysing quotations/prices/rates, build-up rates and perform pricing
• Competent in performing contract administration including but not limiting to valuation of payments and variations claims in accordance to contract requirements
• Competent in performing all tender activities necessary for the procurement of new projects
• Competent in performing any other activities in connection with the businesses of the holding company
• Competent in working independently as well as with a team
• Participate in any activity ancillary to the company's other objectives e.g. charity events
• Competent in completing required obligations within stipulated timings and other constraints

Job Requirements:

• Bachelor's Degree in Quantity Surveying
• Minimum 3 years of working experience, preferably in the construction industry
• Proficient in Microsoft Office Tools

Position: Business Account Executive

Language: English & Mandarin (some dialects will be good)

Terms : 5 ½ day work / 8am to 5pm (Mon-Fri), 8am to 1pm (Sat)

Salary Scheme: Basic + Commission

Basic Salary: $2,500 - $4,000

Primary Roles:

· Handles sales leads and site show rounds

· Source for new business leads

· Handles daily correspondences with clients and ground staff

· Attend on-site presentation and site visits

· Handles paperwork i.e., quotations, updating of sales information

· Attend to feedback and warranty matters

· Handle client payment

Secondary Roles:

· Handles daily project management

· Periodic site visits for progress and QC checks

Candidate Requirements:

• Sales oriented and highly driven.
• Prefer to have sales background.
• Good communication skills.
• Strong written and verbal communication skills.
• Ability to manage multiple projects simultaneously.
• Proficiency in MS Excel, MS Words and MS Projects.

• To service existing accounts, activate and develop new user’s accounts
• To provide after-sales-support to customers
• Providing technical support to customers if necessary (training will be provided)
• Products demonstration & presentation
• Attractive renumeration/commission schemes
• ITE/DIPLOMA with 3 to 5 years outdoor sales experience
• Ability to communicate in Mandarin & English; Product presentation in English

Roles & Responsibilities

• Manage the full spectrum of GST accounts and record transaction data accurately.
• Prepare monthly reconciliation, financial reporting, closing statements, and manage AR/AP.
• Reconcile POS system transactions, including cash, bank, and credit card payments.
• Update fixed assets and depreciation records in accounting software.
• Prepare and review supplier payments, ensuring compliance with credit terms.
• Track and verify expenses, cash claims, and card usage submitted by outlet heads.
• Generate and maintain payroll and salary reports.
• Update attendance records, leave schedules, overtime, etc.
• Stay updated on MOM guidelines and implement changes as required.
• Handle general administrative tasks and other ad-hoc duties as needed.

Requirements

• Diploma or Degree in Accounting or related field.
• 3-5 years’ experience managing full-spectrum accounts, preferably in F&B.
• Proficient in English and Mandarin to liaise with cross functional team.
• Meticulous, organized, and able to multi-task efficiently.
• Independent, collaborative, and a good team player.
• Proficient in Microsoft Office (Excel & Word).
• Familiarity with Xero accounting, Zealys payroll, ePOS systems, and credit card portals.
• 5-day work week, immediate or short-notice availability preferred.
• No quota for foreign staff who need for working pass.

• Oversee the distribution and management of safety management documentation.
• Conduct quality checks on documents following the company’s document control procedures in an ISO-certified environment; identify and report compliance issues.
• Ensure all reports and correspondence are completed on time by relevant departments across company entities.
• Track HSEQ programs and prepare required status and tender documentation.
• Participate in incident investigations, ensuring root cause analyses and lessons learned are documented in the company’s database.
• Assist in developing and distributing Health and Safety Alerts and Incident Management communications both internally and externally.
• Contribute to fostering a proactive safety culture.
• Conduct internal audits for office and vessel operations to ensure adherence to company policies and procedures.
• Participate in external audits and support management review preparations.
• Track and maintain fleet HSEQ statistics and customer satisfaction metrics.
• Perform other related tasks as assigned by the HSEQ Manager.

Requirements:

• Specialist Diploma in an HSE-related field or other relevant marine discipline.
• Minimum of 2 years of relevant HSE experience, ideally in the marine, shipping, or ship repair industry.
• Strong commitment and passion for HSE practices.
• Excellent interpersonal and presentation skills with the ability to establish relationships with external partners.
• Proficiency in MS Office Applications (Word, Excel, PowerPoint).
• Strong written and verbal communication skills.
• Training and hands-on experience in occupational health, safety, and HSEQ-related tasks.
• Preferred qualifications include knowledge of ISM and ISPS codes, incident investigation methodologies, and risk management.
• Internal auditor certification for ISO 9001, 14001, and 45001 is highly advantageous.

Are you looking to grow your career in digital marketing? Join Hashtag Interactive as an Account Executive, where you'll manage client relationships, coordinate projects, and contribute to business success. If you're detail-oriented, have excellent communication skills, and a passion for marketing, we’d love to meet you!

JOB MISSION

The Account Executive is responsible for supporting the Accounts team in managing client relationships, ensuring the timely delivery of projects, and contributing to the overall success of client campaigns. You will work closely with cross-functional teams to deliver high-quality service and achieve client satisfaction.

EXPECTED OUTCOMES

First 90 Days:

Familiarise Yourself with the Workflow and Accounts:

• Understand task distribution, approval processes, and collaboration methods within the Accounts team.
• Get to know the Design, Animation, and Content teams, understanding key contacts and processes.
• Study the playbooks and deliverables for the accounts you will be working on, ensuring a deep understanding of client goals, target audience, and brand identity.

Produce On-Brand, Compelling Content:

• Work with creatives to produce to high-quality content that aligns with client objectives and resonates with the target audience.
• Ensure all content is on-brand and meets the standards set by the playbooks and client deliverables.

Engage with Team Goals and Processes:

• Participate in team meetings and understand the team's overall goals and KPIs.
• Collaborate with accounts personnel within your team to ensure seamless integration and cohesive content strategies.

Participate in Organization-Level Activities:

• Engage in company-wide meetings such as huddles and town halls to stay informed about organisational updates and initiatives.
• Contribute to discussions and activities that foster a collaborative and innovative company culture.

Day-to-Day Expectations:

Client Relationship Management:

• Assist in managing client communications, ensuring their needs and expectations are met.
• Maintain accurate records of client interactions and project progress.

Project Coordination:

• Coordinate with internal teams to ensure timely delivery of client projects.
• Monitor project timelines, budgets, and deliverables, ensuring they align with client expectations.

Reporting and Analysis:

• Prepare regular reports on project status, performance metrics, and client feedback.
• Analyse project outcomes and provide recommendations for improvements.

Support on Shoots:

• Assist in producing shoots, including logistical planning and coordination.
• Help capture quick and simple photos or videos as needed for client projects.

CORE COMPETENCIES:

Organisational Traits: Adaptability, Analytical Skills, Communication Skills, Organisation Skills, Resourcefulness, Strategic Thinking

Role Competencies: Project Coordination, Client Relationship Management, Reporting, Analytical Skills, Communication, Initiative, Attention to Detail, Basic Photography and Videography Skills

Requirements

• Diploma or degree in Marketing, Communications, Business, or a related field
• Fresh graduates and junior executives are welcome to apply
• Excellent communication and interpersonal skills
• Strong organisational and multitasking abilities
• Basic understanding of digital marketing principles
• Willingness to assist in various aspects of project coordination

Responsibilities:

• Identify business opportunities and expand customer base
• Daily sales call planning & visiting
• Maintain good customer relationship
• Handle freight negotiation & provide quotations to customers
• Follow up on outstanding payment & ensure collection
• Participate in sales meeting, submission of weekly report
• Keep abreast of industry changes for market study

Requirement:

• Minimum Diploma qualification with 1-2 years of sales experience in container shipping / freight forwarding business
• Candidate must be a team player with strong interpersonal and negotiation skill
• Candidate must be willing to travel, preferably to possess own vehicle due to nature of work (sales visits)

Job Responsibilities:

1. Strategy Development and Implementation:

• Develop, implement, and track comprehensive marketing strategies to promote company services.
• Develop marketing strategies with overall business objectives.
• Identify market trends and competitor activity to inform marketing decisions.
• Analyze customer feedback and industry data to continuously improve marketing campaigns.

2. Campaign Management:

• Design, plan, and manage multi-channel marketing campaigns (digital, print, events, etc.).
• Oversee and execute marketing initiatives, ensuring they are on brand and meet business goals.
• Monitor the effectiveness of campaigns through analytics and performance metrics.
• Coordinate with the creative team to develop content for campaigns, including advertisements, social media posts, and email marketing.

3. Digital Marketing:

• Manage digital marketing efforts including social media, SEO, SEM, email marketing, and PPC advertising.
• Optimize digital channels for maximum performance, targeting the right audience segments.
• Utilize marketing automation tools and CRM systems to improve customer engagement and retention.

4. Brand Management:

• Ensure brand consistency across all marketing materials and communications.
• Maintain and strengthen the brand's image, positioning, and message.
• Work with design teams to create visually appealing and impactful marketing collateral.

5. Budgeting and Reporting:

• Manage and allocate the marketing budget for various campaigns and initiatives.
• Prepare detailed reports on campaign performance, ROI, and market analysis.
• Present marketing results and insights to senior management.

6. Public Relations:

• Build and maintain relationships with media contacts and industry influencers.
• Market Research and Consumer Insights:
• Conduct market research to identify new business opportunities and consumer trends.
• Analyze data from surveys, focus groups, and other research methods to understand consumer needs.
• Use insights to refine marketing strategies and create targeted campaigns.

Qualifications and Skills:

• Diploma / Bachelor’s degree in Marketing, Business, Communications, or a related field
• Minimum of 3-5 years of experience in marketing
• Strong understanding of digital marketing platforms (SEO, SEM, social media, email marketing, etc.).
• Experience with marketing automation tools and CRM systems (e.g., HubSpot, Salesforce).
• Excellent communication and interpersonal skills.
• Ability to analyze data and derive actionable insights.
• Strong project management and organizational skills.
• Creative thinking with attention to detail.

Responsibilities

• Processing and coordinating daily online orders, deliveries and returns of customer orders for e-commerce platforms (TikTok, Shopee, Lazada, etc).
• Picking and packing orders correctly and adhering to packing guidelines.
• Monitoring inventory and request for stocks when necessary.
• Process sales orders and monitor progress.
• Monitor and/or resolve sales order issues such as order variation, amendments and updates.
• Monitor delivery schedules and update sales team on order and delivery status.
• General admin duties

Requirements

• Diploma in Marketing / Business/ Supply Chain Other relevant courses is a plus
• At least 1 year(s) of working experience in the related field is required for this position.
• Meticulous with excellent attention to details
• Ability to work independently and be self-driven within a team structure.
• Candidates with prior working knowledge of MS Navision will have an advantage

Responsibilities:

• Design and execute marketing campaigns across various channels, including social media.
• Develop annual marketing plans and oversee A&P budgets to optimize resource allocation.
• Analyse sales performance data and market trends to contribute to campaign effectiveness.
• Monitor competitive landscapes and industry developments to support marketing strategies.
• Create insightful reports and presentations for management and sales team reviews.
• Build strong relationships with internal teams and external partners including creative agencies and suppliers.
• Work closely with product development team on packaging design, product enhancements and new product development.
• Manage daily operations, including monitoring product inventory and responding to consumer feedback.

Requirements:

• A passion for marketing and product management, with a creative mindset for developing innovative campaigns.
• Diploma or Degree in Marketing or a related field.
• Min. 2 years of relevant experience, preferably in FMCG sector.
• Good analytical skills, able to translate data into actionable insights.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced environment
• Familiarity with digital marketing tools and platforms.
• Proficient in Microsoft Office suite.

Overview

The Sales and Marketing Executive will be responsible for the prospecting and developing of sales relationships and building pipelines of potential clients. Confident in planning activities and formulating strategies to find the next sale. He/she should also be comfortable with cold calling and on-ground sales activities.

The ideal candidate for this role will be someone who looks forward to an attractive compensation structure with performance rewards.

A successful candidate can expect to be promoted where he/she will be expected to recruit, develop and lead a new team of sales executives.

The key services and solutions in our company includes but are not limited to:

1. Payroll Administration Services
2. HR Tools
3. Retained Advisory Services
4. Digital Employee Handbook Development

Job Description

• Determine prospective customers’ need for Payroll Outsourcing, Advisory, HR Tools or Employee Handbook Solutions
• Prepare and present proposals with close follow-ups throughout the sales process
• Close sales
• Maintain relationships with clients to determine needs for additional services or solutions
• Initiative to develop prospects through cold calling, tradeshows, referrals, door-to-door engagement and any other relevant sources for sales prospecting
• Achieve agreed sales quota and expectations

Skills & Experiences

While these are the preferable expectations, junior or senior candidates may be considered.

• 1 to 3 years of relevant sales experience
• B2B sales experience
• Customer service orientation
• Good written and oral communication skills
• Good time management
• Strong critical thinking and decision making skills
• Able to handle objections and unexpected situations that may arise in the sales process

PERTINENT LAW LLP, a fast-growing and innovative law firm, is seeking a highly motivated and dependable individual for the position of Admin Assistant / Executive.

Key Requirements:

• Strong ability to multitask effectively
• Quick learner with a proactive attitude
• Ability to work independently with minimal supervision
• High attention to detail and a strong sense of accuracy
• No prior experience required; comprehensive training will be provided
• Fresh school leavers are encouraged to apply

If you are eager to start your career in a dynamic legal environment, please submit your resume in strict confidence to [email protected].

Kindly indicate the subject as "Application for Admin Assistant" when sending your email.

Responsibilities

• Offering administrative and clerical assistance to support departmental functions.
• Compiling, preparing, and ensuring timely submission of necessary reports.
• Handling and processing payments for invoices.
• Arranging and coordinating meetings, including scheduling, sending invites, booking conference rooms, and setting up required equipment.
• Managing travel arrangements and scheduling appointments for the management team.
• Planning and organizing both internal and external events.
• Facilitating communication and coordination between departments to ensure efficient information flow and timely updates across the organization.
• Performing additional tasks as needed.

Requirements:

• Possess at least diploma in Business Management or a related field, with a minimum of 1 year of relevant experience.
• Proficient in MS Office
• Strong ability to multitask and adhere to deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3Y5394V

Our client is a Government link company in the FMCG industry. Due to business needs, they are now recruiting a Supply Chain Executive (Inventory) to be part of their IT team for ongoing transformation projects. They are located in the West – easily accessible.

Duties:

• Oversee demand planning and ordering to maintain optimal inventory levels in distribution centers and warehouses.
• Collaborate with inventory planners to meet Service Level and Cost KPIs and address operational challenges.
• Coordinate with buyers, suppliers, warehouses, and other stakeholders to ensure timely deliveries.
• Manage inventory-related tasks, including handling short shelf life and aging stock, resolving stock issues, processing store allocations, and preparing inventory reports.

Requirements:

• Diploma in Logistics and Supply Chain or related disciplines
• Preferably 2 years of relevant experience in Inventory Planning and Ordering

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Job Description

• Industry/ Organization Type: Manufacturing / Recycling Wholesaler
• Position Title: Purchasing Executive (Recycled IT Assets/E-waste components)
• Working Location: West- Boon Lay (Company Transport Provided)
• Working Hours: 5 days (Monday to Friday 8:30 AM - 6:00 PM)
• Salary Package: Up to SGD 5000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Cultivate and maintain relationships with suppliers across the Asia-Pacific region.
• Seek out sales prospects and increase market visibility within the area.
• Skillfully negotiate prices and terms with suppliers.
• Investigate the primary product offerings of suppliers and evaluate their reliability.
• Work in close coordination with the sales, logistics, and testing departments to facilitate seamless operations.

APPLY NOW!!!

• Min. Diploma
• Min. 1 year of Global Sales & Purchasing experience, preferably have prior experience liaising with system integrators, hardware manufacturers, or maintenance service providers (IT hardware trading, IT asset recycling, and IT maintenance services) to penetrate Used IT equipment and electronic waste market
• Candidates with experience in recycling companies will be given priority
• Proficiency in creating and presenting PowerPoint presentations
• Possession of a driver's license is preferred but not mandatory
• Able to travel when required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69691 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Benefits:

1. Lead impactful projects and gain hands-on experience in implementing innovative service strategies and system integration.
2. Be part of a forward-thinking team in a dynamic work environment that values personal growth, development, and collaboration.
3. Balanced 5-day workweek, ensuring you have time for personal pursuits and work-life harmony.
4. Opportunity to work closely with high-profile clients and strengthen your expertise in MAS Outsourcing Guidelines (OSPAR).
5. Leadership growth potential, including team building and direct client engagement.

Job Description:

We are seeking an experienced Operations Executive to oversee and optimize service delivery, operations, and project management. The role demands a proactive and strategic mindset to enhance service standards, drive team performance, and maintain strong client relationships.

Roles & Responsibilities:

• Manage collection operations, projects, and overall service delivery.
• Implement effective service strategies and drive service improvements.
• Conduct performance reviews and ensure compliance with Service Level Agreements (SLAs).
• Lead and manage teams to foster a collaborative and high-performing environment.
• Build and maintain strong relationships with clients to ensure satisfaction and retention.
• Advocate for customer sales and services excellence.
• Familiarize and comply with MAS Guidelines on Outsourcing (OSPAR).
• Oversee system implementation, integration, and ongoing management.
• Perform any ad hoc duties or projects assigned by management.

Requirements:

• Diploma or Degree in any discipline, or relevant operational experience.
• At least 3-4 years of relevant experience in operations, preferably in a call center environment.
• Knowledge of AR/AP processes is an advantage.
• Strong verbal and written communication skills.
• Excellent presentation and interpersonal skills.
• Meticulous, detail-oriented, and able to work under tight deadlines with minimal supervision.
• Proficiency in managing client relationships and operational processes.

Additional Information:

• Location: 1 Sims Lane, #03-05/06, Singapore 387355.
• Salary: Up to $3,500 basic + Variable Bonus.
• Working Days/Hours:Monday to Thursday: 9:00 AM – 7:00 PM
  Friday: 9:00 AM – 6:00 PM
  

• Create leads through various channels such as cold calling, networking, and referrals.
• Identify potential clients and present the products/services according to their needs and requirements.
• Monitor project progress, performance, and issues, and take corrective actions.
• Always display excellent customer service and maintain long-term relationships with clients.

Requirements:

• Diploma and above.
• At least 2 years of B2B sales experience preferably in Corporate Gifts.
• Sales driven with good presentation and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Salary range: $2800 to $3200
• Working hours: Mon – Fri, 8:30am – 10am to 5pm – 6pm (flexible) 7.5 hours/day
• Working location: Odeon Towers

Job Description

• Managing and updating official social media and website
• Copywriting for social media, website, articles, monthly newsletter (B2C & B2B)
• Brainstorming and proposing new promotional plans to boost brand image and awareness
• Preparing press releases
• Managing community outreach (speaking to community leaders, YouTuber collaborations)
• Managing digital promotion (Google Ads, Facebook Ads)
• Tailor promotional plans to fit each product release
• Data analysis (social media, surveys, ads)

Job Requirements

• Candidate must possess at least Diploma in Marketing /Communications
• At least 2-3 years of relevant work experience
• Open to work on some weekends/public holidays for Company events
• Open to travel overseas for business trips when required

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Description:

• Perform the full spectrum of HR duties
• Ensure company HR policies are in compliance with the local labour regulations
• Plan and participate in recruitment events and corporate events
• Execute the learning programs.
• Arrange business travel such as air-ticket booking, hotel, local transport etc
• Prepare weekly and monthly report of office operation/recruitment activities.
• Any other duties as assigned

Job Requirements:

• Minimum Diploma/ Degree in Human Resource Management or Business Administration
• Good knowledge of MOM law regulations, Employment Act and employment practices in Singapore
• Proficient in MS Office
• Good working attitude, honest, integrity
• Bilingual in English and Mandarin is required to liaise with Chinese associates
• For Singaporeans and SPR only

The Adventure Programmes Executive conducts programmes to suit the needs of the clients and coordinates these programmes. He/She identifies areas of improvements in these programmes, implements quality control and compliance measures and develops information materials for distribution to clients and volunteers. He/She plans the manpower roster for each programme and guides volunteers in executing programme activities. He/She coordinates with other organisations to execute programmes, manages communications and feedback from stakeholders and conducts outreach activities to other organisations and the community.

A resourceful, proactive, responsible and client-centric professional.

This position reports to the Assistant Director, Programmes and interfaces with company managers and SSA Professional staff. The Singapore Scout Association is committed to an employee- orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development in the workplace.

Roles & Responsbilities

Managing Programmes
1. Conduct programmes based on client needs
2. Conduct needs assessment to support development of programmes based on client needs
3. Provide programme updates to Supervisor
4. Identify areas of improvement in programmes
5. Implement quality control and compliance procedures
6. Maintain daily records on progress of clients
7. Develop information materials for distribution to clients and participants

Manage Manpower Resources

8. Manage manpower camp staff to ensure the smooth running ofthe programmes

9. Plan manpower deployment for programmes

10. Guide camp staff in executing programme activities

Build Stakeholder Relationships
11. Coordinate with other organisations for the execution of programmes
12. Manage communications and feedback from stakeholders

Salary Range

Diploma Holders: $1,900 - $2,300

Degree Holders: $2,300 - $2,700

Summary

The Customer Service Executive is responsible for maintaining customer satisfaction through assisting customers and providing support to the Company’s Sales.

Primary Responsibilities

• Maintain and develop good relationship with existing and new customers.
• Assist customers by contributing information and recommendations relevant to the customer and providing follow through support.
• Cold call to existing and potential customers to support sales growth.
• Attend to all new enquiries received.
• Assist sales and marketing with product promotion and marketing events.
• Prepare quotations and follow up on it.
• Responsible to update on product availability.
• Responsible for the preparations of sales documents.
• Update customers on delivery status and outstanding orders.
• Collaborate and liaise closely with internal departments for sales and other functions.
• Manage customer relations through the use of specialized CRM system.
• Perform additional duties and responsibilities assigned by management.

Knowledge and Skill Requirements

• At least 2 years of customer service experience diploma or degree in any field.
• Good interpersonal and communications skills.
• Service oriented
• Excellent writing skills and telephone etiquette.
• Able to communicate in 3rd language is added advantage.
• Proficient in MS Office, and experienced in NAV systems is an added advantage.