We are seeking a detail-oriented and proactive Sales Admin Executive to manage the claims processing aspects of our sales operations. This role involves ensuring the efficient handling of claims, maintaining accurate records, and providing essential support to our Sales Team.

Job Descriptions:

• Manage the administrative aspects of the claims process, ensuring efficient processing and accurate documentation
• Provide support to the Sales Team by reviewing and processing various client claims, including buyback claims, withholding claims, and distributor rebate claims
• Prepare and negotiate settlement offers, ensuring fair compensation for clients based on thorough findings.
• Conduct investigations into claims to verify accuracy and validity, gathering necessary evidence and statements.
• Review insurance policies to determine coverage and assess claims according to policy terms.
• Ensure compliance with company policies, legal regulations, and industry standards in all aspects of claims handling.
• Maintain accurate filing systems and records of claims, correspondence, and decisions made throughout the claims process.
• Coordinate with sales partners and clients to gather information, clarify details, and provide updates on claim statuses.
• Collaborate with other departments, such as underwriting or legal, to resolve complex claims or issues.
• Generate reports on claims activity and trends for management review and analysis.
• Assist in the development and implementation of claims processing procedures to enhance efficiency.

Job Requirements:

• Minimum of 2 years of experience in claims administration or a similar role is preferred.
• Familiarity with insurance policies and claims processing is advantageous.
• Proficient in data entry and record management, with strong attention to detail.
• Excellent communication skills, both verbal and written, with the ability to articulate complex information clearly.
• Strong organizational skills, with the ability to manage multiple tasks and deadlines effectively.
• Proficiency in Microsoft Office Suite, particularly Excel, for reporting and data management.
• A proactive approach to problem-solving and a commitment to delivering exceptional client service.
• Ability to speak and write in Chinese is required, as the incumbent will liaise with counterparts at the China HQ for project-related matters.

Key accountability (Main purpose of this job):

Reporting to the Senior Finance Manager, this role is responsible for supporting the Finance department in various functions including accounts receivable (managing credit risk and ensuring timely payment from our customer, cashiering and accounts payable.

Responsibilities (Key areas of Responsibilities):

Debt Collection

• Develop and implement effective debt collection measures
• Monitor customer payments and alert the Senior Finance Manager of delinquent accounts
• Liaise with company lawyer/debt collectors to minimize bad debts
• Send reminder letters / make collection calls for overdue accounts

Financial Assistance

• Administer financial assistance schemes through modified instalment plans/bursary
• Attend to extensions requests

Discrepancy Resolution

• Resolve discrepancies related to non-payment of invoices

Reporting and Reconciliation

• Prepare credit-related reports (e.g., weekly debtors aging reports to management during semester fees collection
• Provide weekly forecast collections for cash flow management
• Undertake account reconciliations as required

Others

• Maintain students' billing addresses in the accounting system
• Assist in audits when necessary
• Apply receipts in the accounting system
• Assist with cashiering duties
• Attends to incoming email requests on timely manner
• Issue invoices/credit notes

Requirements:

• Diploma in Accounting or equivalent
• 2 years of relevant working experience but fresh graduates who are highly motivated and autonomous are encouraged to apply
• Advanced proficiency in Google Workspace
• Accurate and meticulous with excellent attention to details
• A team player with good interpersonal and communication skills
• Ability to work independently and diligently
• Able to work effectively and efficiently under pressure and within timelines
• Strong problem solving and multitasking skills
• Ability to remain firm and maintain high ethical standards

POSITION DESCRIPTION AND RESPONSIBILITIES

Being a core member of the team consisting of executives and patient service associates

• Ensure all billing matters, insurance claims and payment collection are effectively and efficiently performed.
• Assist HOD in establishing, implementing and reviewing all relevant SOPs, workflows and policies.
• Ensure that quality customer services are provided by BO staff to all internal and external stakeholders.
• Assist in AR, credit services and bad debt management.
• Liaise closely with clinics, hospital’s finance department, relevant government entities and insurance companies on all BO-related matters.
• Assist with lifting, moving and transporting patients.
• Serve meals and remove meal trays.
• Assist Staff / Enrolled Nurses under supervision.
• Daily check on claims submission e.g. PMI, CPF, Govt Agencies etc.
• Follow up on any claims issues encountered.
• Rectify any erroneous claims rejected by the relevant parties, etc.
• To perform regular audit checks on patient collections.
• Perform admission process, bill estimation and data entry to filing of insurance claims forms and collection of deposits.
• Perform cashiering and payment collections of credit card, cash, NETS and cheques from patients and alert admission executive to variances in the Cashiering Collection Report.
• Handle customers’ queries pertaining to admission process and services provided.
• Prepare and send out Consolidated Invoices for Corporate Clients.
• Handle email and telephone enquiries relating to billing/payments, etc.
• Any other duties as assigned from time to time by management.

QUALIIFCATIONS/REQUIREMENTS

• GCE 'O' Level or equivalent
• 1 to 2 years of relevant working experience preferably in healthcare industry
• Team player with excellent analytical, interpersonal and communication skills
• Basic knowledge of accounting would be an advantage
• Proficient in Microsoft Office applications
• Good interpersonal and communication skills
• Preferably able to communicate in Chinese due to liaising with Mandarin speaking patients
• Must be able to do rotating shift work up to 12 hours (44 hours per week), include night shifts, Saturday, Sunday and Public holidays.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

What the role is

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

The team you are joining is dedicated to empowering Singaporeans to take charge of their financial health throughout their lives through comprehensive financial guidance products and services.

In this role, you will:

• Provide support to our Senior/ Managers in effectively executing operational activities, launching innovative financial solutions, and fostering public engagement and awareness.
• Execute administrative tasks and provide operational support to ensure the smooth running of daily operations, the successful launch of new products and services, and the implementation of initiatives that drive awareness and encourage usage.
• Handle enquiries from CPF members relating to financial guidance products, services and CPF retirement schemes and provide clear and accurate information.
• Deliver training workshops on CPF financial guidance products, services and retirement schemes to internal staff.
• Serve as a knowledge resource personnel at public outreach events to offer insights on our financial offerings.
• Proactively identify and communicate potential areas for process improvement to supervisors.
• Review and implement process enhancements where applicable to optimise workflow and service delivery.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Relevant experience in administration or operations function.
• Interest in financial literacy, and ability to present information clearly and effectively to various audiences.
• Ability to handle public inquiries with professionalism and empathy.
• Self-motivated individual with a strong dedication to delivering exceptional service and operational excellence.
• Good organisational skills with proficiency in numerical, written, and verbal communication
• Proficient in basic productivity tools (e.g., Microsoft Office) and eager to learn and apply new digital tools, such as generative AI and robotic process automation.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

We welcome fresh graduates in any discipline and candidates without working experience to apply. To help us better understand your academic background, please provide an official or unofficial copy of your academic transcript, as well as any other relevant documents or certificates that you believe would support your application.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

About Central Provident Fund Board

At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.

Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.

Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.

People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.

Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.

Basic + Transport Allowance + High Commission + Support Allowance (For initial 6 months) + Dec Bonus

Job Description:

• Sales & Leasing of Material Handling Equipment e.g. forklifts, platform trucks, tractors
• Implementing marketing strategies and analysing market trends.
• Monitoring costs, competition, and market demand.
• Contributes to team effort by accomplishing related results as needed.
• Assist in after-sales service and debt recovery.
• Other duties as assigned by Supervisor

Job Requirement:

• Minimum Diploma
• Relevant sales experience in a similar field advantageous
• Strong communication and presentation skills
• Independent, resourceful and possess a high level of drive and commitment to succeed
• Class 3 Driving License

We are looking for Confident and highly motivated individuals.

If you are a fast learner and have great communication skills, you are highly suitable.

We welcome all housewives who want to work from home.

Flexible working hours

You can work from home.

Job scope as follows :

-Arrange sales appointments with new prospects

- Contact existing clients to update them on new company.

updates

- To coordinate Admin work and sales services

- You will be WORKING FROM HOME, so you need to be independent and disciplined.

We, are seeking for One to fulfilled our vacancy at our Marketing Department, Kai Residences Pte Ltd, in the vicinity of Newton/Bukit Timah Area.

1. Singaporeans/Singapore PR - female preferred due to our working enviroment which is mainly for female guests and their newborns.
2. With minimum of 02 years of working experiences in an marcom environment or media environment.
3. Minimum Diploma of Marketing & Sales.

Our Job descriptions for positionMARKETING EXECUTIVE (Offline & Online 0

• Creating and implementing comprehensive digital marketing strategies. 
• Analysing online trends and identifying opportunities for brand positioning in the digital space. 
• Optimizing website content to improve search engine rankings. 
• Conducting keyword research to drive organic traffic. 
• Managing digital communication with past customers and prospects. 
• Managing social media platforms such as Facebook, Instagram, YouTube etc. 
• Creating engaging content (posts, videos, infographics) to drive audience engagement. 
• Run and manage paid ad campaigns on social platforms (Facebook / Instagram ads). 
• Develop content strategy, for all online/offline material. 
• Designing and sending email campaigns, newsletters, and automated marketing
  messages. 
• Track website traffic and online campaign performance. 
• Analysing data to determine ROI on digital marketing efforts. 
• Preparing performance reports and suggesting improvements. 
• Updating and maintaining the company’s website backend regularly, on updates and
  ensuring a seamless user experience in mobile optimization, quick loading time, and
  user-friendly navigation. 
• Optimizing product listings and driving traffic to the online store. 
• Managing e-commerce page on website, checking on orders status from time to time
  throughout the day. 
• Managing relationships with vendors and monitoring affiliate marketing strategies,
  optimizing programs to increase sales. 
• Identifying appropriate business partners for brand leverage / collaborations. 
• Event Coordination- Plan and manage company quarterly events, as well as other adhoc events with external partners. 
• Require to coordinate, support and work well with all other departments / teams in the
  company as and when needed.

Please email us your detailed resume, your portfolio, contact number with a non returnable photo, your notice period, salary expectation to [email protected] or whatsapp HR at 88770722.

Responsibilities:

• Manage and maintain equipment list (Aircon, Uninterruptible Power Supply, Electrical Board, Fire Protection System, Environmental Monitoring System)
• Liaise with relevant authorities/ subcontractor/ clients/suppliers on maintenance, repair & Testing & Commissioning job
• Answer Technical hotline phone call
• Update Emergency call (E-Call) statistic and email to team for reference
• Schedule of Maintenance, Repair and Testing & Commissioning Jobs
• Maintain master schedule, ensure schedule is up to date (E-call, Follow-up, Ad-hoc)
• Prepare and maintain Method of statements (MOS)/ Standard Operating Procedures (SOP), checklists
• Assist update Risk Assessment (RA) for job site requirement
• Assist Technical Manager/Engineer negotiate/procure materials, equipment and labor in accordance to the allocated budget
• Perform administrative supports to team pertaining to technical operation

Requirements:

• At least Nitec/Higher Nitec/Diploma in related field
• Prefer 2 years relevant working experience
• Candidates with administrative experience
• Competent in Microsoft Office
• Responsible, pro-active, teamwork, responsive

Job Description

• Identify new business opportunities and potential customers
• Develop business opportunities based on the identified key offers (solicited/unsolicited)
• Create opportunities and collaborations with potential partners
• Assist tender manager to manage tender processes and project development phase, work with key stakeholders (internal and external) to establish technical capabilities, cost model, legal compliance and secure the contract
• Gather market information including change of regulations, competitors and customers’ activities development.
• Identify new market trends, market players, technologies and latest industry development relevant to our business.

Requirements

• Minimum Diploma in Engineering or Business Development
• Three (3) to five (5) years experience in business development in environmental sector, power sector, oil and gas sector, preferably in water sector and/or waste to energy sector
• Proven track record in environmental projects in water sector and waste to energy sector
• Good local customer networks in environmental industry, especially water sector and waste to energy sector
• Good project development skills to manage a project from lead generation until end of project tender
• Technical skills required to understand and propose solutions focusing on client requirements
• Familiar with local environmental codes, regulations and permitting requirements
• Well versed in using MS Word, Excel, and PowerPoint
• Excellent written, verbal communication and presentation skills, and interpersonal skills
• Proficient in English and Mandarin.
• Highly adaptable and enjoys working in a fast-paced organization
• Strong work ethic and proactive

Responsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations

·Preferably 5 years of previous experience in serving in restaurant

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

• Location: West, Tuas
• Transport provided
• Mon to Fri
• Salary: up to $3,600
• AL 14 days

Job Duties:

• Carry out end-to-end recruitment, on-boarding, employee exit management, performance management, implementation of HR policies and procedures, staff training & development
• HR administration such as data entry, filing, prepare employment contracts, letters and other documentation
• Conduct staff orientation and regular briefing on company policies and procedures
• Support in monthly payroll including attendance checking and Overtime processing
• Administration on Foreign workers work pass application/renewal/cancellation
• Administration on employee insurance, government paid claims, staff benefit claims, employee training and others
• Support and manage in company’s events and activities such as stock take, annual dinner, festive celebration and others
• Prepare and deliver timely and accurate data, reports and office administration
• Participate in HR projects and provide any other HR support as and when assigned

Education and Training

• Diploma or Degree in Human Resource Management or Administrative or Business Studies
• or a related discipline with a minimum of 2 years relevant working experience

Experience

• Minimum 2 years of relevant experience
• Preferably from construction/manufacturing industrial sector
• Familiar with MOM regulations and HR practices
• Good communication and interpersonal skills to coordinate between HR and other departmentsProficient in Microsoft Word and Excel
• Employment Act, HRIS

EA License No: 19C9611
EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)

Key Responsibilities:

• Brand Strategy: Develop and implement marketing strategies that align with our brand vision and target audience, enhancing brand recognition and loyalty.
• Content Creation: Create compelling content for various channels, including social media, email marketing, and the company website, ensuring consistent messaging that reflects our premium positioning.
• Market Research: Conduct thorough market analysis to identify trends, customer preferences, and competitive landscape, using insights to drive marketing initiatives.
• Campaign Management: Plan, execute, and monitor marketing campaigns, including product launches, promotional events, and seasonal collections, measuring their effectiveness and ROI.
• Digital Marketing: Oversee digital marketing efforts, including SEO, PPC, and social media advertising, to increase online visibility and drive traffic to our website.
• Partnerships and Collaborations: Identify and establish partnerships with influencers, designers, and industry professionals to enhance brand exposure and reach.
• Customer Engagement: Foster relationships with customers through personalized communication and engagement strategies, ensuring exceptional customer experiences.
• Reporting and Analysis: Track and analyze marketing performance metrics, providing regular reports to management and making data-driven recommendations for improvement.

Qualifications:

• No prior experience necessary, but a background in design or marketing is a plus!
• Strong understanding of digital marketing strategies and tools.
• Excellent communication and interpersonal skills.
• Creative mindset with a keen eye for aesthetics and design.
• Ability to work collaboratively in a fast-paced environment and manage multiple projects.

Responsibilities include:
-Assist in daily operations
-Ensure that the cafe and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in cafes

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Job Description:

• Provide support in the Customer Service department, reporting to the team manager.
• Must be self-motivated and capable of working independently.
• Should have a strong desire to learn and embrace new tasks.
• Some knowledge of air and sea logistics is a plus.
• Responsible for managing all bookings for both air and sea transport.
• Communicate with air and sea carriers.
• Liaise with customers effectively.
• Handle all sea documentation tasks, including bookings, bills of lading, and more.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd | EA License No. 20C0270

TEY WEI JIAN | EA Registration No. R24120855

Job Info:

• Monday to Friday 830 - 630
• Location: Outram Road

Responsibilities:

• Coordinate with technical team members in updating work progress
• Assist Technical Director in supervising the technical team members and ensure the guidelines are met
• Follow up and update technical documents such as Team KPI reports, attendance tracking, training arrangement and record updates, team org charts, etc.
• Assist in calendar support, team meeting arrangement, record & distribution of meeting minutes
• Assist in development and distribution of job status reports
• Assist in project time tracking and costing reports when necessary
• Facilitate all project logistics and facility needs
• Purchase of PPE items and wish list items through HR / Procurement
• Effectively handle and manage customers’ feedback and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Other duties assigned by Technical Director

Requirements:

• Min. ITE or Diploma in any field
• Min 1 year experience of related field
• Strong Microsoft Excel skills

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

EA License No: 24C2352
EA Personnel No: R24123724
EA Personnel Name: Tiffany Ng Xin Yi

• Handle general shipping support , documents and packing list etc.
• Liaise with suppliers, coordination to ensure smooth shipment and delivery
• Arrange payments such as Telegraphic Transfer (TT)

Job Requirements

• Diploma / Nitec in Logistics , Supply Chain or Shipping related field
• 1 year Shipping experience / knowledge (Training Provided)
• Mandarin speaking to work with chinese associates
• 5 days work near Bugis MRT
• Salary $2500 - $3500
• Able to start work IMMEDIATELY or within short notice

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

DESCRIPTION

This is an exciting opportunity for you to be an integral part of the Quality Management department to optimise patient care and outcome.

The Administrative Executive is responsible for providing administrative support to ensure the smooth and efficient functioning of the department initiatives within the hospital. This role involves the coordination and maintenance of accurate records, meetings, and supporting the implementation of quality management projects.

RESPONSIBILITIES

Documentation Management:

• Maintain accurate and up-to-date records related to quality management.
• Organize and file documentation in compliance with regulatory standards.

Data Entry and Analysis Support:

• Assist in data entry for quality metrics and performance indicators.
• Generate basic reports and assist in data analysis under senior staff guidance.

Meeting Coordination:

• Schedule and coordinate meetings for the Quality Management team.
• Prepare meeting agendas and distribute relevant materials.

Communication and Correspondence:

• Facilitate communication between internal and external stakeholders including team members, other departments, external healthcare institutions, among others.
• Draft routine correspondence and respond to inquiries as directed.

Assist in Quality Projects:

• Support the implementation of quality management projects.
• Collaborate with team members to ensure project timelines and deliverables are met.

QUALIFICATIONS/REQUIREMENTS

• Minimum Diploma.
• At least 2 years working experience.
• Good speaking and writing skills
• Proficient in computer skills including Microsoft Office (e.g. Excel, Words etc.)
• Self-disciplined, motivated, self-starter, Meticulous
• Ability to work collaboratively in a team environment

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

This position is available from January 2025 onwards.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

About Us

We are dedicated to our mission of changing the lives of youths through profoundly impactful learning experiences. We believe in empowering these young minds to unlock their boundless potential and grow into the very best versions of themselves. Our Team HA takes pride in our meticulously researched pedagogical approach, dynamic activities, and the expertise of our highly trained educators. Together, we strive to equip young learners with the indispensable skills and mindsets required to not only survive but thrive in a rapidly changing world. At HA Academy, we nurture the next generation for the uncertainty of tomorrow — we are raising a Future Ready generation.

Position Overview:

We are seeking a detail-oriented and analytical Finance Personnel to join our finance team. The ideal candidate will be responsible for managing financial transactions, preparing reports, and assisting with budget management. This role is essential for maintaining the financial health of our organization. He/She will play a crucial part in maintaining our robust accounting practices and ensuring the smooth running of our finance operations.

Key Responsibilities:

• Process and manage accounts payable and receivable.
• Prepare monthly, quarterly, and annual financial reports for management reporting and statutory compliance.
• Preparation of budgets and forecasts.
• Conduct financial analysis to identify trends and variances.
• Support audits by providing necessary documentation and explanations.
• Collaborate with other departments to ensure accurate financial reporting.
• Assist in the development and implementation of financial procedures and controls
• Reconcile bank statements
• Handle monthly bank reconciliation within the Group
• Maintain accurate and up-to-date financial records and documentation
• Handle and process payments.
• Prepare and submit Quarterly GST submissions.
• Reconcile Banks statement of accounts.
• Coordinate with external auditors/tax agents/corporate secretary etc
• Perform other related duties as assigned

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

RESPONSIBILITIES:

* Manages all events & rooms sales enquiries, dealing from receipt of request to contracting and payment.

* Liaise with in-house departments for a quick and smooth execution and conversion of

group business. Maintains ownership of group blocks, including pickup numbers,

reservation methods, billing, and proper treatment of VIP guests.

* Manages site inspections, organizing visits, room allocation, inspection of rooms and restaurants,

coordinates all departments to execute a perfect showcase of the hotel, providing

accurate information on visitors

* To identify and develop new potential accounts (to prospect at least 2 new accounts

per week).

* Develop sales plans to generate business from identified markets/accounts.

* Determine corporate account needs and initiate sales activities of each assigned

market/account to enable future bookings.

* Management and growth of corporate accounts by tracking individual transient, group

and catering production goals.

* Gather market intelligence: new product ideas, competition activities, new customer

trends and performance.

* Be actively involved in ensuring prompt follow-up on incoming phone calls, site

inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all

sales/operational documents and adhering to the standards set by the department in

execution and filing of all said documents.

* Perform any other duties assigned by owners according to changing business, economic,

customer needs or restructure within Sales & Marketing Department (Corporate,

Rooms & F&B).

* Managing DayAway, TagVenue and other platforms if required.

* Create partnerships with other platforms that may benefit the group for events.

* Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis

stating Revenue, Cost of each Event and person target.

* For groups more than 20pax dining at the restaurants, welcome the guests and ensure their experience is a memorable one.

* Organize each Hotel Dropbox Folder to have all necessary materials for event sales

* Along with the Sales & Marketing Manager, create Event Packages and promotions for business continuity.

• Manage Corporate and Retail Sales and Marketing (including handling Corporate enquiries, quotations and invoicing)
• Analyse market research and perform administrative duties of the Sales & Marketing department
• Disseminate this information throughout the company, and make recommendations to maintain a competitive and differentiated offering
• Formulate and implement publicity strategies and establishing and maintaining good media relations
• Liaise with media, public relations and advertising agencies
• Organise and handle events, launches and ceremonies
• Possess the ability to work independently with initiative, as you will be working without close guidance and expected to lead in marketing initiatives
• Responsible for handling customer feedback and to ensure that these are handled effectively and professionally

How you can make your mark

As an HR Program Executive, you will be responsible for the development, implementation, and management of HR programs that foster employee growth, performance, and engagement. This pivotal role requires close collaboration with the HR Manager and various departments to ensure alignment with organizational objectives. At Boskalis, Human Excellence is a cornerstone of our Corporate Business plan. Your work will be guided by the pillars of Human Excellence: Performance & Development, Diversity & Inclusive Workplace, Internal Mobility, and Vitality.

You will execute your responsibilities in line with the core values of our HR team: cooperation, proactivity, solution-oriented thinking, integrity, and a challenging mindset. As a highly communicative professional, you will demonstrate exceptional relationship management skills across all levels of the organization. You will take initiative in organizing and executing tasks, embodying a hands-on approach and a can-do attitude, which are crucial to achieving success in this role.

Your responsibilities as a HR Program Executive are

· Develop and manage programs aimed at employee development, such as training, wellness, and engagement initiatives, ensuring they align with organizational goals and include metrics to measure their success.

· Designing, developing, deploying, and measuring learning solutions.

· Implement wellness programs that promote physical and mental health.

· Facilitate internal job postings, career development workshops, and mentorship programs to encourage employee growth and retention.

· Foster a culture of engagement, inclusion, and continuous improvement by working with teams to provide a motivating work environment, encourage a growth mindset, and enhance resilience.

· Use data to review programs, prioritize areas of development, and optimize program delivery methods.

Your qualities
You can make your mark as an HR Program Executive if you have:

· Bachelor’s degree in human resources.

• Additional qualification in the field of Organizational Development, Psychology, or any related field would be an advantage.
• Knowledge/experience in Talent Management, Performance Management, initiating Onboarding/Offboarding program would be an additional advantage.
• Three or more years of experience in HR program management, Learning & Development or similar roles.

· Strong communication and interpersonal skills, with the ability to inspire and motivate.

• Committed to promoting a positive and inclusive workplace culture.

What you can expect

· Warm welcome: We warmly welcome our new colleagues, so they feel at home as soon as possible. During your online onboarding program, we give you all the ins and outs of Boskalis!

· Career opportunities: We challenge you every day to get better. Together we realize your full personal and professional career by creating development opportunities.

· Career development: Plenty of opportunities to realize your full potential. Challenge yourself with (online) courses in our Boskalis academy.

About Boskalis

Working at Boskalis is about creating new horizons and sustainable solutions. In a world where population growth, an increase of global trade, demand for (new) energy and climate change are driving forces, we challenge you to make your mark in finding innovative and relevant solutions for complex infrastructural and marine projects.

Within a vibrant company culture, you will be working as part of a diverse, international team of experts. We offer you the opportunity to realize your full personal potential and expand your professional career by creating new horizons. Together!

Extra information

• Your team: You will be part of the HR team in Singapore.

• Where you will work: You will work from our beautiful office in the Singapore (23 Gul Road).

• Full-time/part- time job: The position of the HR Program Executive is a fulltime job.

• Procedure: Apply easily by completing the online application form. Interviews are held online or in the Singapore office. Once it’s clear we’re a good match, we’ll make you an offer – and look forward to welcoming you to the company.

Want to know more?
We are more than happy to answer your questions about the HR Program Executive role. Please contact Arshad Asharaf, corporate recruiter via our career page.

Interested? Please apply by filling in your details and by uploading your cover letter and CV.

Disclaimer for recruitment and selection agencies
We appreciate your interest in our vacancies and understand that your candidate might be enthusiastic about this exciting opportunity. However, our recruitment process is not structured this way, at Boskalis we handle recruitment ourselves. Therefore we do not accept unsolicited applications or CVs from recruitment agencies. Any submission will be treated as a direct application.

TO ASSIST IN THE CS DEPT REPORTING TO TEAM MANAGER

MUST BE SELF MOVITATED AND ABLE TO WORK INDEPENDENTLY

MUST HAVE THE PASSION IN LEARNING AND TO ACCEPT THIS TASK

SOME KNOWLEDGE IN AIR AND SEA LOGISTICS IS AN ADVANTAGE

TO HANDLE ALL BOOKINGS FOR BOTH AIR AND SEA

TO LIAISE WITH AIR AND SEA CARRIERS

TO LIAISE WITH CUSTOMERS

TO HANDLE ALL SEA DOCUMENTATION WORK LIKE BOOKINGS, BL ETC

MINIMUM GCE ‘O’ LEVEL

ABLE TO WRITE AND SPEAK GOOD ENGLISH

ABLE TO USE AND HANDLE MICROSOFT OFFICE AND ALL EMAILS

RESIDING AT THE EAST ZONE LIKE TAMPINES, BEDOK, PASIR RIS, HOUGANG AND SENGKANG

5 DAYS – WEEK FROM 0900 TO 1800 HOURS

BUS SERVICE: 9 FROM BEDOK INTERCHANGE, 19 FROM TAMPINES INTERCHANGE AND 89 FROM HOUGANG/SENGKANG VIA PASIR RIS INTERCHANGE

We are seeking a motivated candidate that is keen to work with the company long-term. To help grow and expand the business. You will need to be self-driven and committed, able to take inititative to achieve the business objectives of the company.

Responsibilities

• Develop new & potential business/clients in order to strengthen the client base.
• Provide exceptional customer service and develop strong customer relationship
• Maintains sales and activity reports
• Have a keen understanding of client's needs and requirements
• Provide historical records by maintaining records on area and customer sales
• Devise and present sales and marketing ideas and strategies (examining potential risks, forecast projections based on client's objectives)
• Assists in the development of the business plan
• Any other duties assigned

Requirements

• Excellent communication, interpersonal, and customer service skills
• Ability to work under pressure
• Ability to understand the company’s products quickly
• Proactive and self-motivated
• Able to feedback issues during meetings
• Strong time management skills