Position title: Finance Manager

Reports to: Head of Finance & Procurement

Date: Jan 2025

Location: Singapore

Mission of the Department: The Finance department in WWF Singapore is to provide donors, stakeholders, and business partners with sound financial and internal control and governance in alignment with the Singapore Charities Act, Financial Reporting Standards, and WWF policies. We focus on efficient operating systems and processes, information, analysis, and business insights needed for informed decisions, and strong financial resources to support WWF’s priority conservation activities in Singapore and the rest of the global network.

Major Functions: Deliver timely and accurate financial information and business performance insights for the operations of fundraising and conservation activities of WWF Singapore. Provide strategic financial planning, oversight of project expenditures and revenue, and cash management to maximise the efficient and effective use of funds. Drive accountability, control and compliance, and risk awareness by a high-performing team of talented finance professionals based on trust and mutual support.

Major Duties and Responsibilities:

Finance Operations Management

• Oversee the day-to-day operations of the accounting department, including accounts payable, accounts receivable, and general ledger functions.
• Manage finance operations with two direct reports, supervising and mentoring staff to ensure productivity, professionalism, and performance.
• Drive the standardization of operational processes within the Finance Department.

Financial Reporting and Compliance

• Ensure timely monthly financial close, including the preparation of financial reports and schedules.
• Ensure reporting compliance with applicable regulations and guidelines, staying updated on accounting best practices and regulatory changes.
• Oversee the timely and accurate completion of all financial audits and tax filings, in compliance with regulatory requirements.
• Work closely with the Head of Finance to deliver on the compliance agenda.

Business Partnering and Strategic Support

• Support the annual budget preparation and monthly reforecast exercises.
• Partner with fundraising teams on performance reviews, reforecasts, and budgeting.
• Provide guidance for the department's digital transformation initiatives, including ERP implementation and procure-to-pay processes.

Internal Controls and Governance

• Strengthen internal controls and governance practices, including handling internal audits and implementing recommended improvements.
• Collaborate on governance initiatives to ensure compliance with internal and external standards.

Tax, Treasury, and Financial Matters

• Manage tax compliance, cash flow, treasury operations, and other related financial responsibilities.

Required Qualifications

• Bachelor's degree in accounting, finance, or a related field;
• Minimum of 5 years of relevant accounting experience, preferably in a non-profit organization.
• Strong understanding of non-profit accounting principles, fund accounting, and grant management a plus
• Proficiency in accounting software and advanced knowledge of MS Excel.

Required Skills and Competencies

• Good knowledge of IFRS and GST
• Experience in SAGE or other accounting systems e.g., SAP, Oracle would be an advantage
• Familiar with good internal control practices
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage and prioritize multiple tasks in a fast-paced environment.
• Experience in leading and developing a team of accounting professionals.
• Demonstrated commitment to the mission and values of non-profit organizations.
• Team player
• Able to prioritise and operate under tight deadlines
• Good communication skills, with spoken and written fluency in English
• An interest in conservation
• Adheres to WWF’s values, which are: Respect, Integrity, Courage and Collaboration

Working Relationships

Internal – All departments in the organisation and within the WWF network

External – With outsourced corporate services company and auditors

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs.

Interested candidates are required to submit their cover letter and resume to the HR Department of WWF-Singapore (Email: [email protected]). Please indicate the position being applied for in the subject line.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description:

• Maintain, review and implement financial and accounting policies to ensure compliance with company's policies and good governance, practice and standard.
• Perform analysis and provide accounting and other financial information in a timely manner to the management team for decision-making.
• Prepare and monitor daily cash flow planning, forecast and movement, and manage cash flow, ensuring sufficient liquidity to meet operating requirements.
• Reviews financial statements, reconciliations, discrepancy findings and journal entries to ensure completeness, accuracy and compliance.
• Combine quantitative and qualitative data & information and to provide suggestion to senior management to enhance operational control.
• Prepare and present monthly, quarterly, and annual financial reports, highlighting key insights on revenue, expenses, and profitability.
• Conduct variance on financial performance, identifying areas for improvement and cost optimization.
• Oversee cost control processes specific to the automotive industry, including managing costs related to vehicle inventory, parts, and repairs.
• Monitor operation flow and process, and work closely with operations to ensure optimal inventory and fleet management.
• Oversee receivables, payables, and credit management, implementing strategies to reduce credit risks and optimize cash flow.
• Ensure adherence to all financial regulations, tax requirements, and automotive industry standards.
• Coordinate internal and external audits, preparing necessary documentation and managing audit findings.
• Provide training and professional development opportunities, ensuring team alignment with financial best practices and industry trends.

Job Requirements:

• Bachelor’s Degree in Finance or Accounting, or equivalent professional qualification (Chartered Accountant is a must)
• Prior experience in handling cash flow management across multiple entities and knowledge of US GAAP is preferred.
• 5+ years of experience in finance, with at least 3 years in managerial role within the automotive or a related industry.
• Strong knowledge of budgeting, and cost control principles in the automotive sector.
• Proficiency in MS Excel.
• Excellent analytical, organizational, and leadership skills.
• Strong interpersonal skills, a team-oriented approach, and experience in managing stakeholder relationship.

DUTIES & RESPONSIBILITIES

Finance Operations

• In charge of General Ledger including month-end/year-end accounts closing process.
• Supervise and review the work performed by Accounts Receivable/Payable officers.
• Provide guidance to Accounts Receivable/Payable officers.
• Prepare and/or review monthly account reconciliations and schedules ensuring that journal entries are recorded accurately and timely.
• Provide advice to teachers and staff on finance policies, procedures and guidelines.
• Liaise with internal and external stakeholders (i.e. MOE, banks, teachers, funding agencies etc.) on finance-related matters.

Financial Reporting

• Maintain accurate records of financial transactions and documentation.
• Prepare financial reports and supporting audit schedules.
• Prepare and provide financial analysis to support decision-making by the school leaders.
• Coordinate with external auditors on annual audit exercise to ensure timely submission of audited financial statements including balance sheets, income statements, and cash flow reports to MOE.
• Ensure full compliance with all relevant laws and regulations (i.e. tax filings etc.).

Financial Budget

• Prepare annual revised forecast and annual budget in collaboration with the heads of department and school leaders.
• Prepare and/or review periodic budget utilisation reports and analyse budget performance for departments.
• Secretariat duties for Finance Sub-Committee Meetings of the Board of Governors.

Treasury and Banking matters

• Monitor cash flow and placement of fixed deposits.
• Perform administration duties related to banking (i.e. opening/closing of bank account, internet banking platform, corporate/virtual credit cards etc.).

Any Other Matters

• Participate in process improvement and enhancements to accounting systems
• Maintain and communicate finance policies, procedures and guidelines.
• Provide guidance on fundraising and donation matters in accordance with MOE guidelines.
• Support the Finance Director in investment-related matters.
• Any other ad-hoc assignments as required.

REQUIREMENTS

• A bachelor’s degree in accountancy or a related field.
• Professional certification (e.g. CPA) is highly preferred.
• Experience in a supervisory role within an educational institution or a similar environment.
• In-depth knowledge of Singapore Financial Reporting Standards (SFRS) and relevant regulatory frameworks.
• Strong analytical and problem-solving skills with a meticulous eye for details.
• Proactive, self-motivated, and able to work independently or collaboratively in a team.
• Strong verbal and written communication skills, with the ability to engage stakeholders across all levels.
• Demonstrated commitment to high ethical standards and professional integrity.
• Proficient in MS Office Suite, financial software, and related tools.

Job Summary

· Responsible for overseeing financial operations, administrative functions, and human resource management to ensure the organization runs efficiently and complies with legal and regulatory requirements. This role combines strategic and operational tasks to support organizational growth and sustainability.

Job Description

· Develop, implement, and monitor financial policies, procedures, and controls.

· Preparation and manage forecast, strategic planning, internal reporting and financial reports.

· Oversee accounts payable, receivables, payroll and general ledger processes.

· Ensure timely and accurate financial reporting to stakeholders and regulatory bodies (including GST return)

· Conduct financial analysis to support decision-making and strategic planning.

· Treasury and cash-flow management.

· Liaise with external auditors, tax authorities, tax consultants, and financial institutions.

· Manage and organize for the fiscal year-end closing (including Taiwan branch)

· Manage organizational compliance with statutory and legal obligations.

· Maintain and update administrative policies and procedures to improve operational efficiency.

· Manage employee records and ensure compliance with labor laws and regulations.

· Develop and implement HR policies and procedures.

· Oversee employee relations, performance appraisal, and professional development programs.

· Address grievances, mediate conflicts, and foster a positive work environment.

· Plan and execute payroll and benefits administration.

· Provide insights and recommendations to management on financial and HR matters.

· Analyze risks and develop mitigation strategies for financial and administrative operations.

· Ensure compliance with financial, legal and labor regulations.

· Develop and monitor internal control systems to minimize risks.

· Maintain data security and confidentiality across financial and HR records.

· Collaborate with the Branch Manager and report directly to the Regional CFO.

· Perform any additional tasks or responsibilities assigned by management or superior.

Qualifications and Requirements

· Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

· Over 3 years of professional experience in finance, administration, and HR management within a multinational company.

· Fundamental accounting knowledge and experience in consolidating accounts for foreign branches.

· Strong knowledge of financial management principles, HR laws and best practices.

· Proficiency in accounting software (M365 Business Central), HR systems, and MS Office Suite.

· Excellent organizational, analytical, and problem-solving skills.

· Effective communication and leadership abilities.

· Capable of working both collaboratively within a team and independently.

· Strategic thinking and decision-making.

· Strong interpersonal and negotiation skills.

· High attention to detail and accuracy.

· Ability to manage multiple tasks and prioritize effectively.

· Adaptability and resilience in a dynamic work environment.

The Senior Finance Manager will be a strategic thought-partner, and report to the Executive Director. The Senior Finance Manager will partner with the senior leadership and the board of directors to develop and implement strategies across the organization. She/He will be a hands-on and participative manager and will lead and develop an internal team to support the following areas: finance, business planning and budgeting. In addition, the successful candidate will oversee all compliance and recognition for government contracts and grants. She/He must be able to adapt to a continually evolving environment and thrive in an autonomous and deadline-oriented workplace.

The major responsibilities of this position include, but are not limited to:

1. Strategy

· Partner with the Executive Team on all operational and strategic issues as they arise; provide strategic recommendations on financial analysis and projections, cost identification and allocation, and revenue/expense analysis.

· Participate in the ongoing strategic planning process.

· Oversee long-term budgetary planning and cost management in alignment with Organization's strategic plan.

· Engage the board finance committee around issues, trends, and changes in the operating model and operational delivery.

2. Financial and Operational Management

· Oversee budgeting, and the implementation of budgets, so as to monitor progress and present operational metrics both internally and externally.

· Ensure that finance staff maintains financial record systems in accordance with Generally Accepted Accounting Principles, and monitor the use of all funds.

· Oversee the preparation and approval of all financial reporting materials and metrics for funding organizations and Organization's board of directors; prepare and communicate monthly and annual financial statements.

· Serve as a liaison with government funders.

· Manage cash flow and forecasting.

· Coordinate all audit activities.

· Participate in corporate policy development as a member of the senior management team.

· Engage the Finance committee of the board of directors and work with the Committee on financial plans and projections.

· Represent the company to financial partners, including financial institutions, investors, foundation executives, auditors, public officials, etc.

· Remain up to date on non-profit audit best practices and relevant law and regulations regarding non-profit operations.

3. Any other duties as assigned by the ED.

Qualifications:

The Senior Finance Manager will be a seasoned and mature leader with at least 5-10 years of broad finance experience, ideally audit experience, followed by experience gathering and evaluating financial information and making actionable recommendations to senior leadership.

He/She will ideally have experience managing Finance (accounting, budgeting, control, and reporting) for a complex non-profit with multiple funding sources including government contracts.

The Finance Manager will have the following experience and attributes:

· A minimum of a Diploma/Bachelor degree in Accounting.

· Mature and proactive, with experience working as a business partner to the Chief Executive Officer or equivalent.

· Demonstrated excellence in managing finance, accounting, budgeting, and reporting.

· Experience working with government funders and familiarity with compliance issues.

· Skill in examining, developing, reengineering, and recommending financial policies and procedures.

· Strong analytical skills and experience interpreting a strategic vision into an operational model.

· A collaborative and flexible style, with a strong service mentality. Needs to be seen as a team player who is committed to lifelong learning.

· A hands-on manager with integrity and a desire to work in a dynamic, mission-driven environment.

· An effective communicator, with strong oral and written skills.

· Strong commitment to developing team members.

· Demonstrated commitment to the social sector with a passion for the organization's mission is essential.

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG!

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

• Oversee financial operations, reporting, budgeting, and forecasting
• Conduct financial analysis to support decision-making and identify growth opportunities
• Lead finance transformation initiatives to enhance processes and reporting
• Ensure compliance with regulatory requirements and mitigate financial risks
• Manage and develop a high-performing finance team
• Collaborate with stakeholders to align financial goals with organizational objectives

• Bachelor's degree in Finance, Accounting, or a related field (CPA, CFA preferred)

• 4-6 years of relevant experience, preferably in the non-profit sector
• Strong leadership, analytical, and financial management skills
• Experience with implementing financial systems (e.g., Microsoft Business Central)

*Only shortlisted candidates will be notified.

We are seeking a highly skilled and motivated Finance Executive to join our dynamic finance team in our Singapore office.

Job Description:

1.⁠ ⁠Accounts Receivables

• Oversee and manage the accounts receivables process to ensure timely and accurate collection of outstanding invoice
• Downloading of sales transactions from various online sales platforms and allocating revenue based on product.
• Maintain thorough records of transactions to support accurate financial reporting and forecasting.

2. Accounts Payables

• Perform invoice verification with internal stakeholders to verify accuracy of invoice
• Processing the AP invoice in accounting software
• Generate weekly payment list for payment processing

3.⁠ ⁠⁠Weekly Sales Report / Monthly Sales Report

• Compile and analyze sales data on a weekly and monthly basis to generate detailed sales reports.
• Updating of sales figures in accordance to sale channels and products
• Ensure timely distribution of reports to relevant stakeholders.

4.⁠ Inventory Management Support:

• Assist in conducting comprehensive stock takes at various retail locations and warehouses
• Ensure accurate inventory counts, reconcile discrepancies, and provide detailed reports on stock levels.

Requirements

• Diploma or Certificate in Finance, Accounting, or a related field.
• Minimum 1-2 years of experience in finance or Accounting.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.

We are seeking a finance executive for our client, a leading media platform. This is an exciting role for individuals eager to take on responsibility and make a direct impact within a growing organization. If you are looking for an opportunity to grow and potentially lead a team in the future, this position could be a perfect fit for you!

What’s In It for You:

• Career Growth: This position offers significant opportunities for those interested in taking ownership of a team and potentially leading the Finance Department.
• Impact: Be a key contributor in shaping the company’s financial processes and systems from the ground up.

Responsibilities:

• Manage the complete set of accounting records for the Company and related entities.
• Prepare and generate management reports, monthly bank reconciliations, and other financial statements.
• Oversee all bookkeeping activities, including Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), and Inventory management.
• Handle GST, payroll, tax-related matters, government grants, and inventory/equipment-related financial tasks.
• Monitor and analyze monthly operating results against budget, collaborating with the management team to manage any budget variances.
• Ensure the on-time delivery of all monthly, quarterly, and annual financial reports as per the management schedule.
• Develop and implement effective internal control systems and procedures to safeguard company assets.
• Perform administrative duties related to payroll, grants, employee leave schedules, compliance with MOM regulations, and basic HR tasks.
• Provide personal assistant support to the CEO as required.

Requirements:

• A minimum of a Bachelor's degree in Accountancy or related field (or equivalent).
• 2-5 years of relevant work experience, with familiarity in IFRS, group consolidation, and general accounting practices.
• Experience working in a start-up environment is a plus.
• Interest in the media industry
• Good problem-solving and analytical abilities.
• Ability to work collaboratively in a team environment.
• Strong organizational skills and ability to manage multiple tasks efficiently.

Interested candidates may email your resume to Alycia Lim ([email protected])

We regret to inform that only shortlisted candidates will be notified.

Alycia Lim Hui Choo

[email protected]

EA License No.: 23S2032 | R24124179

We are seeking a finance executive for our client, a leading media platform. This is an exciting role for individuals eager to take on responsibility and make a direct impact within a growing organization. If you are looking for an opportunity to grow and potentially lead a team in the future, this position could be a perfect fit for you!

What’s In It for You:

• Career Growth: This position offers significant opportunities for those interested in taking ownership of a team and potentially leading the Finance Department.
• Impact: Be a key contributor in shaping the company’s financial processes and systems from the ground up.

Responsibilities:

• Manage the complete set of accounting records for the Company and related entities.
• Prepare and generate management reports, monthly bank reconciliations, and other financial statements.
• Oversee all bookkeeping activities, including Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), and Inventory management.
• Handle GST, payroll, tax-related matters, government grants, and inventory/equipment-related financial tasks.
• Monitor and analyze monthly operating results against budget, collaborating with the management team to manage any budget variances.
• Ensure the on-time delivery of all monthly, quarterly, and annual financial reports as per the management schedule.
• Develop and implement effective internal control systems and procedures to safeguard company assets.
• Perform administrative duties related to payroll, grants, employee leave schedules, compliance with MOM regulations, and basic HR tasks.
• Provide personal assistant support to the CEO as required.

Requirements:

• A minimum of a Bachelor's degree in Accountancy or related field (or equivalent).
• 2-5 years of relevant work experience, with familiarity in IFRS, group consolidation, and general accounting practices.
• Experience working in a start-up environment is a plus.
• Interest in the media industry
• Good problem-solving and analytical abilities.
• Ability to work collaboratively in a team environment.
• Strong organizational skills and ability to manage multiple tasks efficiently.

Interested candidates may email your resume to Alycia Lim ([email protected])

We regret to inform that only shortlisted candidates will be notified.

Alycia Lim Hui Choo

[email protected]

EA License No.: 23S2032 | R24124179

Job Description & Requirements

We are looking for enthusiastic, committed and driven individual with accounting background to join us in our Finance Team.

Responsibilities/Duties:

• Process and handle finance transactions and functions, including receivables, payables, receipts and payments (via trust receipt, cheque, Giro, letter of credit, petty cash etc), bank reconciliations and creditors reconciliations.
• Focus more on full processing of accounts payable function (consisting supplier/subcontractor) in compliance to accounting standards, GST regulations and Group internal control procedures
• Possess the hand-on experience on monthly closing of management accounts
• Update daily bank records
• Assist in problem solving and recommend improvement on the process flows, controls etc
• Deal with various internal parties such as project teams, purchasing team and other relevant internal parties
• Liaise with various external parties such as suppliers, subcontractors, bankers, auditors and other relevant third parties
• Prepare relevant finance reporting
• Assist in work related matters and ad hoc assignments

Job Specifications/Requirements:

• Diploma/Degree in Accountancy or any equivalent professional accountancy qualifications
• Preferably 3 years of relevant working experience
• Experienced candidate would be considered for senior role
• Hands-on accounts and finance functions and processes with problem solving skillset
• Familiar with accounting standards, taxes, GST, best practices and other relevant rules and regulations
• Proficiency in MS Office knowledge
• Must possess positive attitude, “To Do” or “Can Do” mindset and willing to work as a team in helping each other
• Possess excellent working and communication skills
• Good interpersonal skills to engage with all levels in the Company
• Willingness to work flexible schedule during peak period and able to meet tight timeline

If you are THE ONE, do send in your application with your resume.

Job Description

• Industry/ Organization Type: Private Education
• Working Location: Redhill (Near MRT station)
• Working Hours: 5 days (Monday to Friday, 9.00 AM – 6.00PM)
• Salary Package: Basic Salary up to $3,700
• Duration: Contract (6 months) - cover staff on maternity leave

Accounting and Financial Management

• Maintain the full set of accounts, ensuring accuracy and compliance with accounting standards.
• Oversee daily accounting operations, including bookkeeping activities for sales, purchases, receivables, and payables.
• Prepare and submit quarterly GST filings, CPF submissions, and other tax compliances.
• Manage month-end and year-end closings, including the preparation of financial statements, balance sheets, profit and loss accounts, bank reconciliations, and audit schedules.
• Update cash flow reports and prepare journal entries for month-end closings.
• Reconcile balance sheet accounts and manage fixed asset records.
• Coordinate with external auditors, tax agents, and other stakeholders to ensure statutory compliance.

Fee Protection Scheme and Compliance

• Manage the implementation and monitoring of the Fee Protection Scheme in line with regulatory requirements.
• Liaise with the corporate secretary on statutory submissions, including resolution preparation, ACRA filings, and maintenance of corporate registers.
• Ensure proper accounting records are maintained and that financial policies and procedures are adhered to.

Budgeting and Forecasting

• Assist in quarterly budgeting and forecasting exercises.
• Prepare and review financial reports to support informed decision-making.

Administrative and Operational Support

• Administer payroll processing, CPF submissions, and staff benefits.
• Process invoices for payment and refunds to customers, ensuring timely and accurate execution.
• Support operational administrative tasks such as providing bank statements and processing financial documents.
• Assist in purchasing, report typing, invoicing, and other admin-related activities.
• Register trainees in the TPGateway system.

Ad-Hoc Duties and Collaboration

• Support and collaborate with relevant stakeholders to maintain compliance with financial policies and procedures.
• Perform other ad hoc duties as assigned by the Head of Department.

Job Requirements

• Diploma in Accountancy or any relevant qualification.
• Minimum of 3 years of relevant working experience in accounting or finance.
• Proficiency in MYOB, ABSS, or similar accounting software.
• Strong analytical skills, attention to detail, and the ability to work independently.
• Effective communication and collaboration skills.
• Prior experience with EduTrust Private Education Institutions (PEIs) or SSG Registered Training Providers is an advantage.

Skills Requirement:

• Professional Qualification in Finance Management/ Accountancy or equivalent.
• Relevant Certificate as Chartered Accountant.
• Good working knowledge of Singapore Financial Reporting standards and internal controls.
• Meticulous with excellent attention to details.
• Proficient in Microsoft Office applications, in particular Excel.

Experience:

• Prior working experience using Dynamics 365 Business Central will be an added advantage.
• Applicants with relevant hotel or tourism or education industry experience will have an added advantage.

Overview:

We are seeking a motivated and detail-oriented undergraduate intern to join our team. This internship provides an excellent opportunity to gain hands-on experience in various administrative, data management, and IT-related tasks.

Key Responsibilities:

1. Microsoft Forms Management: Assist in creating, editing, and managing Microsoft Forms for internal use.
2. Data Collation for Insurance Renewal: Support in gathering and organizing required data for the annual insurance renewal process.
3. File Archiving and Scanning: Help with the systematic archiving and scanning of important documents to ensure efficient records management.
4. Staff Claims Review: Perform basic checks and verifications on staff claims for accuracy and completeness.
5. Supplier Reconciliation: Assist in reconciling supplier statements and resolving discrepancies.
6. Inventory Management: Conduct inventory checks, ensure proper tagging, and verify inventory tallies.
7. Cross-Charging Support: Assist in allocating IT-related invoices to the appropriate departments using Excel.
8. New Laptop Setup: Support in the basic setup and configuration of new laptops for staff use.

Qualifications:

• Student pursuing Degree in Finance, Business Management, or a related field.
• Proficiency in Microsoft Office, particularly Excel.
• Strong attention to detail and organizational skills.
• Ability to multi-task and manage time effectively.
• Excellent communication and teamwork skills. Good in analytical skills and has an eye for detail
• Enthusiasm and willingness to learn and expose to new and different challenges
• Possess good work attitude and highly self-motivated

Note:

• Minimum Internship Duration: At least 3 months
• Depending on educational background, Interns will be paid a monthly internship allowance of S$1500 (max)
• Please state your earliest availability and commitment period

Job Description

• Supervise daily shop operations, retail sales, inventory controls, and other relevant duties
• Supervise and guide team towards maximum performance and service standards
• Ensure high levels of customer satisfaction through excellent sales service
• Experienced in beauty industry with proven strong record of sales
• Able to achieve outlet monthly sales target set by Management
• Deal with feedbacks and complaints from customers to maintain the outlet’s reputation
• Manpower scheduling for staff.
• Submit daily sales and revenue reports to Management
• Plan and oversee in-store promotional events or display
• Ensure the store fulfils all legal health and safety requirements

Requirements:

• Minimum 2 years of experience.
• Salary range $4500-$8000

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Job Responsibilities include, but not limited to:

• Source for all goods and services (both locally and overseas) and to ensure that all purchases made through Purchasing Department are bona fide, properly authorized and conforms to prices and quality specifications and standards.
• Conduct annual review of the procurement strategies and policies.
• Verify goods purchased and delivered are at competitive prices; qualities conform to specifications and standards; and are delivered on time.
• Advises user departments on economic order quantities, lead times, etc so that ordering and holding costs are minimized without jeopardizing material availability.
• Develops implements and maintains an efficient, effective and objective vendor evaluation and selection system.
• Continuously monitors and evaluates vendor performance and ensure that purchasing efficiency and effectiveness are at their highest possible levels and resolve dispute quickly and professionally.
• Stay updated with market changes, new products and services in order to continuously look for opportunities to reduce purchase costs without compromising on quality or delivery.
• Maintains accurate and comprehensive information on all purchases made, filing purchasing records.
• Ensures all tender-related matters such as Tender Notice Advertisement, Tender Closing, Opening Tender Witnessing and Contracts drawing are in accordance with the Contract Administration Unit.
• Regularly monitors stock supplies to ensure adequate supply at all times for a smooth operation.
• Check completion and authorization of all purchase requests and purchase orders and that the right expense code numbers are utilized.
• Ensures the smooth running of the Purchasing & Store Inventory modules of the BIRCHSTREET system.
• Supervise and provide guidance to Purchasing Executives and Storekeeper.
• Conduct staff assessment and provide recommendations to management.
• Adhere to good Corporate Governance and Ethics Practices in the day-to-day operations based on operational processes, policy, rules and regulations.
• Prepare Monthly Agenda for sub committee meeting.
• Oversees the store team and manage inventory.
• Perform other duties as may be assigned by Management.

Key Attributes:

• Diploma or equivalent in procurement field.
• Relevant experience (preferably in F&B industry), at least minimum 6 years of working experience in managing organisation procurement process; including managing quotation / tender document publication at various platform, quotation / tender evaluation, recommendation and award.
• Strong knowledge of procurement policies, procedures, and finance policy and manual.
• Good interpersonal and communication skills.
• Meticulous and attention to details.
• Lead a team of purchasing staff and storekeeper.

We are looking for an IT Manager/Senior Manager to join the team.

The IT Manager/Senior Manager will oversee the day-to-day operations of our IT department and ensure the smooth functioning of our technology infrastructure. This role requires a strategic thinker with strong leadership and communication skills, capable of managing a talented team to deliver high-quality IT services. The ideal candidate will have a proven track record in IT management, project management, and team leadership, with expertise in End User Computing, IT infrastructure, Cloud-based/SaaS solutions, Office 365, Internet access, and Firewalls.

Job Responsibilities:

1. Team Management:

· Lead and motivate a team, fostering a collaborative work environment.

· Provide coaching and mentorship for team members.

· Conduct regular performance reviews and set clear objectives for the team.

2. Strategic Planning:

· Develop and implement the IT strategy aligned with the overall business objectives.

· Identify and recommend technology solutions, including End User Computing, Cloud-based/SaaS solutions, and Office 365, that support organizational growth and efficiency.

· Stay abreast of industry trends and emerging technologies to ensure the company remains competitive.

3. Information and Data Security:

· Serve as the primary contact for information security compliance and data protection policies.

· Collaborate with the external Virtual Chief Information Security Officer (vCISO) service to secure and protect the company’s data.

· Ensure compliance with the Personal Data Protection Act (PDPA).

· Facilitate ongoing training for staff in data protection and cybersecurity.

4. Infrastructure Management:

· Oversee the maintenance and optimization of the company’s IT infrastructure, including servers, networking equipment, and end-user devices.

· Manage and enhance network security measures, including firewalls, to safeguard company data and systems.

· Ensure the availability and reliability of IT systems to meet business needs.

5. Cloud-Based/SaaS Solutions:

· Evaluate, implement, and manage cloud-based and SaaS solutions to enhance business processes and scalability.

· Work with cross-functional teams to migrate and optimize applications and services in the cloud.

6. Office 365 and Internet Access:

· Manage and optimize Office 365 services, ensuring seamless collaboration and productivity.

· Oversee Internet access and other security measures to protect sensitive data and ensure compliance.

7. Project Management:

· Plan, execute, and oversee IT projects from conception to completion, including those related to cloud migrations and infrastructure upgrades.

· Collaborate with cross-functional teams to define project scope, objectives, and deliverables.

· Monitor project timelines, budgets, and resources to ensure successful delivery.

8. Vendor Management:

· Evaluate and manage relationships with external vendors and service providers, particularly those related to cloud services and security solutions.

· Negotiate contracts and agreements to ensure cost-effective and high-quality services.

· Stay informed about market trends and recommend changes to vendor partnerships as needed.

Skills and Competencies:

1. Leadership:

· Proven experience in leading and managing teams.

· Strong interpersonal and communication skills.

2. Technical Proficiency:

· In-depth knowledge of IT systems, networks, and infrastructure.

· Familiarity with various technologies, including cloud-based/SaaS solutions, Office 365, and firewalls.

3. Project Management:

· Demonstrated ability to manage multiple projects simultaneously.

· Experience with project management tools and methodologies.

4. Problem Solving:

· Analytical mindset with the ability to troubleshoot and resolve complex technical issues.

· Proactive problem-solving skills to address potential challenges before they escalate.

5. Strategic Thinking:

· Ability to align IT strategies with overall business objectives.

· Forward-thinking approach to technology planning and implementation.

Job Requirements:

· Bachelor’s degree in Information Technology, Computer Science, or a related field.

· Minimal 4 years of experience in IT management.

· Minimal 5 years of experience in team leadership.

· Relevant industry certifications (e.g., PMP, ITIL) are a plus.

Job Objectives/Job Summary:

As a Project Manager/Senior Project Manager, he/she is expected to coordinate, develop and implement project plan. He/she has to allocate and manage project resources according to the approved plan. He/she has to analyse the actual performance against the project target and develop close rapport with the clients and consultants as well as work closely and co-ordinate with vendors and sub-contractors before and during project implementation.

Responsibilities/Duties:

• Project management, coordination, implementation, execution, control and completion of specific projects.
• Assemble, coordinate project staff and provide direction and support to project team.
• Delegate tasks and responsibilities to appropriate personnel.
• Manage project resource allocation.
• Plan and schedule project timelines.
• Constantly monitor and report on progress of the project to all stakeholders.
• Present reports defining project progress, problems and solutions.
• Implement and manage project changes and interventions to achieve project output.
• Identify and resolve issues and conflicts within the project team.
• Develop and deliver progress reports, proposals, requirements documentation and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Coach, mentor, motivate and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work.
• Attend site meeting and liaise with site staff, supervisors, foremen and suppliers.
• Adhoc assignments.

Job Specifications/Requirements:

• Degree / Diploma in Architecture / Civil / Structural / Electrical / Mechanical Engineering.
• 3 to 5 years of working experience in related industry with relevant site experience.
• Must have working experience in Additions & Alterations (A&A) works in commercial building upgrading project.
• Must have comprehension for written or verbal graphic instructions.
• Must possess good troubleshooting skills and excellent problem solving skills.
• Must be a good monitor and decision maker.
• Good team player and customer-focused with excellent communication skills.
• Able to work independently with minimum supervision and under pressure.
• Must be self-motivated.

Suitable candidates will have the opportunity to work in island-wide projects.

Job Objectives/Job Summary:

As a Project Manager/Senior Project Manager, he/she is expected to coordinate, develop and implement project plan. He/she has to allocate and manage project resources according to the approved plan. He/she has to analyse the actual performance against the project target and develop close rapport with the clients and consultants as well as work closely and co-ordinate with vendors and sub-contractors before and during project implementation.

Responsibilities/Duties:

• Project management, coordination, implementation, execution, control and completion of specific projects.
• Assemble, coordinate project staff and provide direction and support to project team.
• Delegate tasks and responsibilities to appropriate personnel.
• Manage project resource allocation.
• Plan and schedule project timelines.
• Constantly monitor and report on progress of the project to all stakeholders.
• Present reports defining project progress, problems and solutions.
• Implement and manage project changes and interventions to achieve project output.
• Identify and resolve issues and conflicts within the project team.
• Develop and deliver progress reports, proposals, requirements documentation and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Coach, mentor, motivate and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work.
• Attend site meeting and liaise with site staff, supervisors, foremen and suppliers.
• Adhoc assignments.

Job Specifications/Requirements:

• Degree / Diploma in Architecture / Civil / Structural / Electrical / Mechanical Engineering.
• 3 to 5 years of working experience in related industry with relevant site experience.
• Must have working experience in Additions & Alterations (A&A) works in commercial building upgrading project.
• Must have comprehension for written or verbal graphic instructions.
• Must possess good troubleshooting skills and excellent problem solving skills.
• Must be a good monitor and decision maker.
• Good team player and customer-focused with excellent communication skills.
• Able to work independently with minimum supervision and under pressure.
• Must be self-motivated.

Suitable candidates will have the opportunity to work in island-wide projects.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

COMPANY DESCRIPTION

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs. Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

RESPONSIBILITIES

Management Reporting and Financial Operations

• Lead and manage Finance team for full spectrum day-to-day financial operations and overall financial and accounting aspect of the assigned business units.
• Responsible for timely month/year end closing, review of monthly schedules.
• Assist in the preparation of monthly, and yearly and/or special reports and/or financial planning analysis as required.
• Assist with the development and refinement of the financial policies, systems and processes.

Annual Group Consolidation

• Lead the group consolidation process for audit purposes, including preparation of consolidated financial statements.
• Ensure compliance with relevant accounting standards and audit requirements.
• Liaise with internal stakeholders, external auditors and manage audit timelines.

Audit and Compliance Review

• Coordinate and lead the annual audit process for the Singapore entities, liaise with external auditors.
• Guide junior team members to complete the audit within the stipulated timeline.
• Assist with the annual review of the Finance and Accounting policies and procedures to evaluate the efficiency of controls, policies and procedures.

Other related duties

• Provide direction, guidance and mentoring to the Finance team, including critically evaluating existing work processes and performance with the aim of rationalization and improving efficiency.
• Any ad-hoc duties and projects as assigned from time to time.

• Degree in Accountancy or ACCA qualification with 5-8 years of relevant experience and at least 3 years of experience with an audit firm.
• Good knowledge of external audit, internal controls and corporate governance.
• Good knowledge of Microsoft Excel functions and ERP systems, preferably Dynamics 365 Business Central.
• Good understanding and application knowledge of SFRS, Tax and other regulatory frameworks.
• Proficient in speaking Mandarin and writing Chinese, preferably experienced in dealing with Chinese counterparts.
• Mature with good attention to details, able to work independently and meet reporting deadlines.
• A good team player, someone who is hands-on, meticulous and independent.
• Strong communication skills to drive business partnering and must be able to influence business stakeholders.

• Oversee all aspects of property renovation projects.
• Develop and manage project budgets and timelines.
• Coordinate with contractors, suppliers, and clients.
• Ensure compliance with all relevant regulations and safety standards.
• Conduct regular site inspections and quality control checks.
• Resolve any issues or delays that arise during the project.
• Maintain clear and open communication with all stakeholders.
• Provide regular updates on project progress.
• Negotiate contracts and manage relationships with vendors.
• Ensure projects are completed on time and within budget.
• Prepare and present project reports to senior management.
• Manage project documentation and records.
• Implement best practices and continuous improvement initiatives.
• Ensure client satisfaction and address any concerns.
• Coordinate with architects and designers as needed.
• Monitor project costs and control expenses.

Position Overview

The Human Resources (HR) Manager is responsible for overseeing all aspects of human resources practices and processes within the organization. The HR Manager will ensure the effective and efficient operation of HR functions including recruitment, employee relations, performance management, compliance, and administration.

Reports To: Director

About the company:

Headquartered in Singapore, Foodsta Kitchens is a rapidly growing restaurant company with both physical and digital operations in Singapore and India. Foodsta manages six fast-casual brands in Singapore: Bloom Cafe Pte Ltd (formerly known as Artisan Boulangerie Co. (ABC)), Alt. Pizza, Green Monster, Chi Ji, Fat Mario, and Now Pizza. At Foodsta, we believe that our people are the cornerstone of our success. We are dedicated to fostering a dynamic work environment and offering ample opportunities for rapid career growth.

Key Responsibilities:

1. HR Operations & Compliance:

• Payroll Management: Process monthly payroll accurately and on time, ensuring compliance with labour laws and company policies.
• CPF Submissions: Handle CPF contributions and timely submissions, ensuring accuracy and adherence to government regulations.
• IRAS Tax Clearance: Manage IRAS-related submissions, including annual income tax reporting, tax clearances for departing employees, and other statutory filings.
• Work Pass Applications: Administer work pass applications, renewals, and cancellations, ensuring compliance with MOM guidelines.
• Policy Compliance: Update and enforce the company HR policies in line with labour legislation and company standards.

2. HR System Management:

• Oversee the maintenance and continuous improvement of the HR management system (EHR).
• Ensure employee records, leave balances, and benefits information are accurately managed and updated.
• Collaborate with EHR to resolve system issues and implement upgrades.

3. Talent Acquisition & Development:

• Develop and implement recruitment strategies to attract top talent for various roles.
• Manage the end-to-end recruitment cycle, including job postings, screening, interviews, and onboarding.
• Partner with department heads to forecast hiring needs and create detailed job descriptions.
• Drive employee development initiatives, including training programs, career development, and succession planning.

4. Employee Relations & Performance Management:

• Lead employee engagement initiatives, including team-building activities and company events.
• Manage the performance appraisal process and provide career guidance and coaching.
• Address and resolve employee grievances and workplace disputes professionally and fairly.

Qualifications & Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 5 years of HR management experience, preferably in the F&B industry.
• Strong knowledge of labor laws, CPF submissions, payroll systems, and tax regulations (IRAS).
• Proficiency in EHR, payroll software, and Microsoft Office Suite.
• Excellent leadership, communication, and interpersonal skills.
• Ability to multitask and thrive in a fast-paced environment.

Responsible for the management of all aspects of Concierge functions in accordance with hotel standards. Directs, implements and maintains a concierge service and management philosophy that serves as a guide to respective staff. Responsible for developing and maintaining the acknowledgment and service of all guests visiting the location. Ensures all departments are aware of all guests’ needs and information prior to arrival that will lead to a unique, memorable and personal stay.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 1 year experience in the guest services, front desk, or related professional area.

CORE WORK ACTIVITIES

Maintaining Concierge Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Keeps concierge team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

• Establishes an effective database to be used by all team members for restaurant and local attractions.

• Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences.

• Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).

• Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.

• Provides check-in and check-out services and handles reservations when needed.

• Maintains knowledge of rooms and their locations, services and facilities of the hotel.

• Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.

• Responds to emergency situations using appropriate procedures.

• Maintains awareness of daily operations and events at the hotel.

• Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements

• Complete and communicates employee schedules.

• Provides warm welcome and anticipation of guest needs throughout their stay.

• Inspects grooming and attire of staff and makes recommendations for immediate rectification of any deficiencies.

Managing Concierge Team

• Supervises all activities of concierge team.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and building mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Ensuring Exceptional Customer Service

• Ensures concierge team provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Responds to and handles guest problems and complaints.

• Sets a positive example for guest relations.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

• Ensures employees understand customer service expectations and parameters.

• Interacts with guests to obtain feedback on product quality and service levels.

Supporting Human Resource Activities

• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Participates in employee progressive discipline procedures.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!

But to create this magical experience, we need you.

EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today.

We are a paediatric clinic located in Tanglin (Napier MRT). We are seeking a dedicated and enthusiastic Clinic Manager to join our growing team. This position offers an exciting opportunity to be part of a dynamic team and contribute to the growth and success of our clinic.

Key Responsibilities:

• Oversee clinic operations and team of staff
• Assist with daily clinic operations, ensuring smooth and efficient workflow
• Greet and comfort children and their families

What We're Looking For:

• Comfortable and confident working with children
• Strong communication and interpersonal skills
• Hardworking, reliable, and detail-oriented
• Team player with a positive attitude
• Able to lead a team effectively
• Adaptable and open to change in a fast-paced environment
• Willingness to go the extra mile to ensure excellent patient care

This is an exciting opportunity to contribute to the well-being of children and make a meaningful impact in a dynamic, supportive work environment.

For any enquiries, drop our team an email at [email protected]