RESPONSIBILITIES

The purpose of the role is to

· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

· Implementation and oversight of the below individual responsibilities:

· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

· In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

· To participate in marketing and promotional activities for customer acquisition.

· To source and call on individual prospects

· To provide quality, efficient after-sales services

· To manage anti-attrition and retention of clients

· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

· To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.

· To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Strategy

· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

· Responsibilities related to the delivery of business and/or financial objectives.

Processes

· Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

· Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

· Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead to achieve the outcomes set out in the Bank’s Conduct Principles

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· Cluster Heads,Product Mgrs, STMs and etc.

Other Responsibilities

· Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

· RNF & CFMAS Certificates

· 2 years of experience in Relationship Management and Retail Banking

Role Specific Technical Competencies

· Client Acquisition Experience

· Account Management (of HNW Individuals) Experience

· Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Warehouse Hotel is a meticulously restored 37-room modern boutique hotel in Robertson Quay, part of the prestigious Design Hotels portfolio. Historically detailed architecture bridges heritage and the contemporary, with thoughtful hospitality at its core.

We are looking for a passionate Sales Manager / Event Sales Manager to carry out all aspects of a profit and service driven sales on behalf of the hotel in accordance with the objectives established in the marketing plan. He/she will ensure that sales activities, top accounts and bookings are focused to yield maximum rooms and catering revenue.

Key areas of responsibilities – include but are not limited to:

• Identify new marketing opportunities via demographics, market forces, and key partnerships through market research
• Solicit, negotiate and generate contracted revenues from volume prospects that meet criteria established in the property business plan.
• Employ revenue management techniques and strategies to recommend corporate rate proposals.
• Accurately prepare and present requests for proposals in order for both client and hotel to receive a good value.
• Identify, solicit & prospect new business opportunities with potential revenue for all areas of the Hotel i.e. Guestrooms (Transient & Groups), catering events, F&B outlets, Retail etc..
• Prospect for new contract business using a wide variety of methods including phone calls, outside sales calls, attending community functions, internet prospecting, supplier partnerships, trade journals, etc.
• Develop, implement and constantly modify sales action plans.
• Negotiate and close contracts that meet the hotel's business plan objectives - Desired arrival, departure and volume patterns must be met.
• Manages and coordinates catering and conference service activities and client specifications to deliver smooth execution of executive meetings and events requiring space, food and beverage services.
• Manages room blocks and coordinates the collection of attrition for groups with the Reservations and Accounting departments.
• Develop and distribute communications relating to planning and execution of group functions, including, but not limited to group resumes, banquet event orders, and room sets according to established guidelines.
• Provides accurate group revenue and expense forecasts according to established guidelines.
• Manages and distributes function and event changes to operating departments during function execution.
• Monitors client specifications to promote smooth execution and client satisfaction.
• May be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals.
• Sustaining rapport with key accounts by making periodic visits by exploring specific needs and anticipating opportunities.
• All other duties as assigned or needed.

Requirements

• Minimum Diploma in Hotel Management and/or Sales & Marketing
• At least 3 years of relevant experience in handling Proactive Sales
• Strong overall sales skills with sales system knowledge
• Understanding of hotel & business mix needs of transient, group and catering business
• Self-confidence, energetic & enthusiastic
• Ability to present ideas, expectations and information in a concise, well-organized manner
• Excellent interpersonal conflict management skills
• Excellent software knowledge (i.e. Microsoft Office)
• Understanding and achieve team and individual goals
• Effective time management skills
• Understanding of sales strategies and account profitability
• Demonstrated leadership skills, customer development and relationship management skill.

Blacklane is looking for an awesome Operations Market Manager based in Singapore, to cover several countries in Asia and join the APAC team.

If you're a data-driven dynamic individual with a knack for relationship building, negotiation and problem solving, then we'd love to set up a call. Your challenge is to build and implement solutions to tackle a market which was heavily hit during COVID and is now growing at an unprecedented pace.

You will have ample chances to travel and meet your partners first-hand! Moreover, you'll be joining a great international team of highly talented people who are more than eager to welcome you onboard!

YOUR CHALLENGE

• You will manage, negotiate, and improve the supply cost, quality, and availability from our partners (professional chauffeurs) within multiple geographical areas in Asia.
• You will ensure the successful account management of strategic partners in your designated markets.
• You will develop and own relationships with both internal stakeholders and external partners.
• You will tailor regional strategy and adapt global standards to your designated markets with strong focus on growth, sustainability and relationship building.
• You will develop strategies to make Blacklane the partner of choice for our preferred supply partners in the business districts, including understanding their needs and identifying ways to reduce their operational costs.
• You will be responsible for doing quality audits on the ground within your markets, perform regular meetings and monthly/quarterly business reviews.
• You will be responsible to define the right fleet regulations for your designated regions
• You will be part of a cross-divisional task force to develop and shape Blacklane’s future operational capabilities and strategy.
• You will handle escalated payment adjustment cases and incidents for the partners, following internal processes and procedures.
• You will analyze relevant data and optimize performance based on what you find out.
• You will be responsible for defining and establishing necessary internal prerequisite requirements based on the legal governmental regulations including tax related topics in your markets essential for countries like China including Hong Kong and Taiwan, Japan, Indonesien, Malaysia, Singapore and future upcoming markets.
• You will be responsible for launching new markets in your designated regions.
• You will operationally support roadshows, larger operational projects, and transversal topics within the company.
• You will be involved and partly responsible to maintain customer retention.

ABOUT YOU

• 4+ years of experience in strategy, operations or similar role in a fast paced environment.
• Passion for problem solving with creative solutions.
• An eye for operational efficiency and service excellence.
• Strong analytical skills.
• Experience owning KPIs, goals or roadmap initiatives.
• Awareness of the challenges regarding supply management
• Ability to present convincingly and explain the business model to ensure a wide range of interested parties depending on the different expectations of the business partners for Blacklane.
• Experiences to create close relationships with business partners to establish business environments to achieve win win solutions.
• Awareness of the cost of supply in the mobility industry and able to create cost breakdowns for various countries and cities in Asia.
• Strong expertise of necessary technical and regulatory implementations to run your regions 100% compliance.
• Strong understanding of customer expectations in the luxury mobility industrie.
• Good understanding of the sales side and the differences between different customer groups

ABOUT BLACKLANE

Blacklane is a scale-up started in 2011, founded by Jens Wohltorf and Frank Steuer who wanted to create the first global chauffeur service. We started by filling chauffeurs’ ‘empty leg’ journeys and have grown with our partners to over €100 million in annual revenue (pre-pandemic). Backed by Daimler and other investors in Germany, Japan, Switzerland, and the UAE, we’re now a trusted brand within corporate travel.

We believe in ethical business practices and have a strong company culture.

• Continuous Learning: We believe that open and actionable feedback is the essential component of continuous development. Set your personal development plan and take an active role in our internal learning communities to progress your career.
• Flexible Working: Even the most ambitious Blacklaner needs some time to unwind. Find out what works for you and your team with flexible working hours and home office days.
• Become Part of the Crew: Get to know your fellow Blacklaners through our regular team socials. Our success comes from a collaboration of more than 350 people from 70 nations and we are looking for more exceptional people to join us!
• Employee Stock Options Plan: We want all Blacklaners to benefit from the company's success, so every employee gets virtual stock options.
• Fair Remuneration: We’ve banded salary levels and matched them to the local costs of living, meaning you’re always paid fairly and you know that the rest of the crew is too.
• Sustainability: We care for both people and the planet, having launched the mobility's industry-first global carbon offset scheme in 2017. Blacklane has pledged to deliver 15% of its journeys in electric vehicles by 2023.
• Equal Opportunity: We are committed to inclusion and diversity. A company is only as strong as its crew, so we developed a work environment that is inclusive, inspiring and open. All qualified applicants receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
• Blacklane Cares day: Every crew member receives 8 hours of paid leave per year to participate in volunteering initiatives of their choice or lead employee-driven community outreach projects. Utilize your time to lend hands to a cause that drives your passion.

Upgrade your career with Blacklane and send CVs to [email protected]

Sales Manager

Junior college and above

As business development needs, we are looking for to hire Sales Manager for our company, he/she with related experience will be given priority. Our company is an recruitment agency, we are looking for candidates who already possess a CEI certificate on hand, The company has regular customers, and your job is to follow up on the customer's work progress. At the same time, follow closely with clients accounts and upkeep the job flow.

On a 5.5 day a week, the pay is to be discussed again, given candidate’s personal experience, with a range from $7000 - $13500.

Bilingual preferred, strong command of english and chinese. We are Chinese speaking work environment, fluent in Chinese and English speaking is an advantage.

Job Details :

• 5 days work
• Good working experience
• Good salary package

Job Responsibilities:

• Increasing brand and product awareness through creative content strategies
• Developing, editing and promoting engaging social media content to increase brand recognition, conversions and engagement
• Collaborate with marketing team to maintain alignment with marketing objectives and brand identity
• Keep up with digital trends, and bring new ideas to our branding
• Other ad-hoc duties assigned from time to time

Job Requirements:

• Minimum Diploma in Marketing, Communications or relevant field (Fresh graduates are welcome!)
• Strong background in content creation, copywriting and social media management
• Proficiency in design and video editing software/apps
• Possess a keen eye for design
• An excellent understanding of social media platforms, including Facebook, Instagram, LinkedIn, TikTok, XiaoHongShu etc.
• A creative mind capable of delivering fresh, effective content across a variety of media

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Koh Choon Ann (Kenny)

EA Personnel Reg No: R1765402

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Executive.

Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

Job responsibility:

· Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)

· Assist in student enrolments (enquiries, assessments, registration, etc.)

· Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)

· Record keeping

· Establishing excellent rapport with parents, children and teachers

· Responsible for maintaining brand standards (image and presentation, safety and hygiene)

· Ensuring a positive and nurturing learning environment

· Training will be provided

· Proficient in standard English (required)

· Customer-oriented (required)

· Bilingualism is an advantage

· 5-day work week

· Able to start work immediately

. Location: East, Central & North East

Email [email protected]

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Job Description & Requirements

Job Responsibilities :

1. Overall reporting to Project Director.

2. Responsible for technical and engineering matters.

3. Involved in project planning, monitoring and scheduling of site activities.

4. Involved in monthly progress claim and monthly progress reporting.

5. Ensuring environmental, safety and health aspect on site.

6. Liaise and coordinate with clients and sub contractors.

Job Requirements :

1. Bachelor Degree in Civil & Structural Engineering recognised by PE Board or BCA.

2. Proficient in Microsoft Office.

3. Positve working attitude.

4. Good Interpersonal and analytical skills.

• Lead and manage a team of property professionals. This is a management role with areas of responsibility including transactional financial, OH&S, (EEO), operational, HR, negotiation and contracting.
• Contribute to the development and fulfilment of asset strategies by developing asset strategies and plans.
• Ensure that client asset plan expenditure savings targets are achieved.
• Deliver an exceptional quality of service to the client, as reflected by client feedback.
• Ensure that the property asset management service offering is developed, implemented, achieved and maintained.
• Ensure the timely and accurate delivery to the client and senior management of analysis and information for the asset plan, management reports, client’s Annual Reports, Business Plans / overheads and others as required by the management company, relevant authorities and the client.
• Ensure that there are no major risks associated with public liability, fire and lift safety, essential services, non-essential services, the staff and office and contractors. This includes addressing all issues within the appropriate timeframes and ensuring the clients risk management plan is in place for the asset, particularly covering contractors and the management company team.
• Ensure that all company and building systems are operating and maintained appropriately.
• Ensure all Asset Plan and Business Plan KPI’s/targets are achieved, including but not limited to capital expenditure and OH&S.
• Ensure all staff and contractors receive up to date training and site inductions.
• Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members.
• Ensure that all elements of the Managing Agent Agreement with the client are understood and complied with by the team.

Ongoing

• Provide Advice to Client on the operational requirements of the property.
• Attend Project Control Group meetings for the commissioning of the Assets
• Develop House Rules Fit-out Guides for the property
• Manage the smooth transition of property from pre completion phase to occupation phase.
• Interview and assess and provide recommendations on the staff proposed to be employed on the Asset
• Develop tenant satisfaction plan strategies/client liaison.
• Manage tenant liaison and satisfaction emphasis on tenant retention.
• Building day-to-day management including operations, engineering and compliance matters.
• Lease administration.
• Lease management.
• Advertising and Promotion for the Building
• Manage budget preparation and delivery.
• Manage budget forecasting.
• Finance administration, billing and collection or rentals.
• Accuracy of tenancy schedule.
• Tenancy fit-out co-ordination.
• Capital expenditure implementation, tendering and management.
• Monthly and annual account reporting.
• Building services contract administration and procurement.
• Manage repairs and maintenance.
• Liaise/manage/communicate with legal, town planners, surveyors, project managers, tax and accounting advisers.
• Achieve all financial and operational targets, including the achievement of appropriate financial returns.
• Deliver an exceptional “Management Agent” service to the client, as reflected by client feedback.
• Develop effective and accurate asset plans, budgets and financial reports.
• Make appropriate and acceptable recommendations in relation to operational strategy, capital works etc.
• Receive high level of satisfaction from both tenants and clients in relation to building performance and execution of duties.
• Manage and develop staff effectively, measured by feedback, turnover, performance, etc.

Job Scopes

• Assist in managing investor relations functions such as preparing communications material relating to SGX announcements, half yearly financial results
• Manage the entire Annual Report production including the sustainability reports and be able to assist Finance Department in the required parts of the Annual Reports
• Work with company secretarial service provider in the preparation, coordination, and conduct of the Annual Shareholder Meeting or Extraordinary General Meeting
• Drafting and preparation of FAQs for AGM and all IR events
• Manage, review, and update corporate website
• Carry out any other tasks that the Company may require from time to time.

Requirements

• Diploma or Degree in Accountancy
• At least 2 years’ experience in managing investor relations function in a public listed company
• Proficient in Microsoft Word, PowerPoint and Excel
• Excellent written and communication skills
• Strong presentation, interpersonal and project management skills
• Ability to work independently and also being a strong team player
• Ability to work with minimal supervision
• Prefer able to start immediately

Duke Corporate Education, a premier global provider of leadership solutions in context, is seeking a talented and experienced Program Manager to play a vital role in enhancing their education management services. The Program Manager will be responsible for coordinating the development and implementation of leadership programs that best meet the needs and specifications of Duke CE's clients. This includes managing all program logistics, coordinating with other teams, and ensuring that all programs are designed and delivered successfully. Duke CE is known for its unique blend of academic rigor and real-world insight, making them one of the most respected names in corporate education.

While this position primarily supports our Singapore offices, candidates may be based in either London or Singapore.

Responsibilities

• Coordinate with clients to assess their leadership development needs and objectives
• Develop program proposals and design innovative leadership solutions using Duke CE’s resources
• Manage the entire program development process from start to finish, ensuring that program delivery meets or exceeds client expectations
• Collaborate with faculty, other members of the program team, and partners to deliver high-quality programs
• Oversee program budgets, timelines, reporting, and evaluations
• Ensure that all program materials and learning materials are produced at the highest level of quality
• Build and maintain effective relationships with clients, program participants, and other stakeholders

Must Haves

• Bachelor's degree, or higher, from an accredited institution, preferably in Education, Business Management, or any related field
• 5+ years of experience in program management, preferably in an educational or corporate environment
• Project management experience, with an ability to manage schedules, deadlines, resources, budgets, and reports
• Demonstrated leadership and teamwork skills as well as strong organizational and interpersonal abilities
• Experience working with internal and external stakeholders across different teams, cultures, and geographies
• Excellent communication and presentation skills, with a strong capability in facilitating discussions and resolving conflicts effectively
• Understanding of the global education landscape and leadership development trends

Duke Corporate Education is seeking a motivated Project Director to join our team of experienced business and learning experts. As part of our premier global leadership solutions provider, the Project Director will play a key role in developing and driving leadership development solutions for our clients. Duke CE is a blend of business and university, bringing both real-world insight and academic rigor to provide flexible and creative solutions for our clients. As a Project Director, you will be working with challenges to find the right leadership solutions that enable our clients' leaders to adapt and move the organization forward.

While this position primarily supports our Singapore offices, candidates may be based in either London or Singapore.

Responsibilities

• Translate client needs into actionable project plans and drive progress towards deliverables.
• Manage project budget, contract, and timelines to ensure successful project completion.
• Collaborate with internal and external stakeholders to ensure project progress and quality standards are met.
• Lead project team members by providing feedback, guidance, and support to ensure project milestones and goals are met.
• Prepare and deliver status updates and presentations to clients and internal teams.
• Identify, track, and communicate project risks and issues to drive resolution.
• Compile and analyze data to evaluate project performance.

Must Haves

• Minimum 5 years of experience in project management, education management industry preferred.
• Bachelor's degree in business or related field required, Master's degree preferred.
• Strong communication and interpersonal skills.
• Ability to lead, motivate, and influence project team members to drive success.
• Strong analytical and problem-solving skills.
• Demonstrated ability to manage multiple projects simultaneously.
• Experience with project management software and tools.

Duke CE invites all applicants who meet the job requirements to apply. Appointments will be made in line with our business needs.

The Service Asset and Configuration Manager will support the identification, control, recording, reporting, verification, and auditing of configuration items (CIs) in a centralised Configuration Management Database (CMDB) while ensuring that processes, tools, and governance are in place and being used in accordance with the ITIL best practices.

Develop, implement, communicate, maintain the IT Asset Management standards, processes, and procedures.

Responsible for the implementation and support of the configuration management tools and systems.

Manage asset discovery processes to ensure up to date and accurate inventory.

Ensure that adequate governance is in place and the Service Asset and Configuration Management (SACM) processes are being executed successfully and are performing within their KPIs.

Ensure integration with the other IT Service Management processes such as Incident, Change and Release Management.

Identify and monitor key risk areas such as technology obsolescence and ensure audit compliance for the in-scope IT Assets

Review and streamline the Asset and Configuration Management processes on a regular basis for efficiency and effectiveness ensuring any agreed changes to the processes are properly approved and communicated.

Plan and manage yearly IT asset verification exercise.

Manage, track and report on all the in-scope IT assets

5-8 years of experience in Information Technology. Relevant experience in managing IT Assets is advantageous.

Experience and strong subject matter expertise with IT Service Management processes including Configuration, change, Incident, Problem and Release Management

Possess working knowledge of IT Service Management and CMBD processes with hands-on experience in one or more ITAM/SAM tools, like ServiceNow, BMC Helix, HPSM etc.

Specialized knowledge of defining, documenting, and implementing Asset Management and Configuration Management processes for both hardware and software CIs

Experience in data analysis, SQL, R/ Python (Or other tools for statistical analysis) and data visualisation tools is advantageous.

ITIL Framework knowledge with a strong understanding of ITIL tools, processes and terminology is an advantage

ENGIE Service Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across South East Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

Assistant Facilities Manager

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for commercial building
• Establish good working relationships with clients and develop trust and confidence
• Establish and maintain quality service standards
• Take charge of the overall Air Conditioning Maintenance Ventilation system
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc
• Ensure regular meetings with client's and appointed sub providers
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works
• Prepare tender documents and specifications, plan, coordinate and execute rectification works
• Responsible for project costing and cost management
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirements:

• Bachelor's degree in Mechanical / Electrical Engineering or equivalent from a recognized university
• At least 5 years of related working experience
• Proven experience in facility management in a large facility
• Able to work Independently and possess good interpersonal skills
• Good communication skills both verbal and written
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Service orientated mindset
• Strong building and M&E knowledge with hands-on experiences
• Possess high level of initiative and integrity
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviours

Responsibilities

• Establish a strong relationship with your key accounts, your customer stakeholders, and your executive sponsors as a trusted advisor.
• Manage your accounts, making sure your customers receive services that are within their budget and meet their needs.
• Develop new applications by creating specifications, consulting with the product engineering and the IT department to make sure everything goes smoothly.
• Identify new business opportunities to increase revenue, diversify sources and strengthen Company position in the market.
• All job activities should be documented and recorded in the CRM system.

Requirements

• Min. Diploma or Degree in Marketing, Business Administration, Communications, IT, or relevant field with minimum 5 years of sales and business development experience
• Experience in account servicing and strong client management.
• Familiarity with modern web and application development technologies, tools, and platforms.
• Strong sales, influencing, and presentation skills.
• Aggressive, focused on getting the job done, and have a solid track record of hitting sales goals.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

EA License: 13C6305

Reg. No.: R23113401

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

Our client is a global logistics company specializing in the transportation of liquids, gases, and bulk goods. Due to business needs, they are now recruiting a Senior Operations Executive/ Assistant Manager (Claim) to be part of their Operations team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Identify and handle potential claims from customers and partners
• Work closely with the insurance team to manage and process claim files
• Respond to customer and third-party claim notifications
• Lead and guide in managing incidents related to claims across different business units
• Verify liability based on standard operating procedures and agreements
• Collaborate with teams to minimize losses and propose cost recovery solutions
• Manage claim-related documents like LOIs, liability letters, and invoices
• Follow up on ongoing claim cases with different teams and partners
• Provide regular updates on open claims to the insurance team and management
• Support the Operations Manager in meeting KPI targets and improving efficiency
• Any other duties as assigned

Requirements:

• Minimum Diploma in related field
• At least 2 years of experience handling ISO Tanks

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities

• Accountable for sales of ERP Solution to achieve sales targets set.
• Identify potential markets, develop account development plans, and formulate sales strategies.
• Identify the demands of the customer and work closely with ERP consultants.
• Responsible for full sales cycle from prospecting to closing of sales deal.
• Establish and maintain good client relationships.

Requirements

• Bachelor or Business Administration, Information Technology, Industrial Engineering or equivalent
• At least 3 - 5 years of B2B sales experience in ERP solutions.
• Prior knowledge of ERP/ HCM packages such as SAP, Oracle, or Microsoft Dynamics will be ideal.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• Lead and manage the Compliance framework of the company business such as review of KYC and AML sanctions policies, and provide recommendations of suitable control measures and procedures
• Integrate the AML policy and procedures into a global policy and framework
• Set up proper procedures to allow various compliance personnel across the globe to work together
• Oversee and manage compliance teams in group companies
• Manage the regulatory licenses in the relevant jurisdictions
• Supervise onboarding process and ongoing monitoring of all services and developing risk management strategies, if necessary
• Prepare reports to senior management on key compliance issues
• Handle the internal and external compliance audit
• Evaluate the impact of ‘Monetary Authority of Singapore’ (MAS) consultation papers on business as well as related regulations in the areas related to our business
• Develop training materials to educate entire company, if necessary, to ensure highest level of compliance
• Review operational functions to enforce compliance with the relevant regulations

Requirement:

• At least 4 years of prior experience in compliance, auditing or risk management
• Bachelor’s degree in Business Law, Banking, or Finance from recognized institutions
• Conversant with CDD/EDD processes for individuals, corporates and merchants
• IT savvy in the use of compliance tools, systems and applications coupled with good knowledge of payment solutions
• Excellent communication and people skills to liaise with various levels of stakeholders
• Professional certification (e.g., Certified Anti Money Laundering, Certified Regulatory Compliance Manager) is a plus
• Being proactive, diligent, and resourceful

Verify employee schedules and ensure new hires understand their roles and duties.

Handle phone calls regarding complaints and questions about orders or further escalations regarding services

Support the manager in Operation

Supervising employees during day-to-day tasks

Interact with customers and learn their needs and specifications

• Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques
• Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency
• Interviewing potential employees to determine whether they have the right qualifications and experience for the job
• Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force
• Overseeing the financial operations of the nightclub to ensure compliance with industry standards
• Determining the number of employees needed to run the business efficiently and effectively
• Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators
• Overseeing the hiring process for new employees to ensure that they meet all requirements
• Discussing any concerns patrons might have with security staff and resolving issues if possible

Job Description

1. Sales & Business Results

· Consult and is accountable for creating a positive work environment while working closely with the Direct Supervisor and Outlet Team to create and accomplish business, in terms of QSC, Sales, People and Profits objectives.

· Adhere to Han’s standards and service levels to increase sales and minimize costs, including food, beverage, supplies, utility and labor costs.

· Utilise all informational resources available including P&L and Customer Feedbacks information and etc, to identify opportunities and threats and develop business plan to optimise organisation potential.

· Develop recruitment and training plan with supervisor to ensure stores are appropriately staffed with productive staff.

· Support and assist immediate superior towards achieving store and area results.

· Ensure service staffs perform suggestive selling at all times to increase sales, average check and meet promotion target.

· Ensure proper execution of market wide promotions.

· Monitor and analyse outlet’s business results. Initiate and periodically develop business plan to improve stores’ results with supervisor.

· Support, coach and coordinate implementation and execution of new products and business/ training processes consistently within the store.

· Follow up and lead the team to meet outlet’s Monthly Sales and New Product Promotion Targets.

· Collate customers’ feedbacks and suggest ideas or recommend actions.

· Suggest Local Store Marketing activities for the outlet, monitor and evaluate the results and effectiveness.

· Engage in effective resource deployment to optimise resources for assigned outlets.

· Assist Area Manager to achieve business results and optimizing the resources which include people deployment, stocks, coaching or training, etc.

2. Safety & QSC

· Support, coach and consult team to produce consistently high levels of QSC, safety and sanitisation standards and guidelines.

· Comply with company’s guidelines and empowerment to recover customers.

· Manage customer complaints of the assigned stores professionally and timely.

· Submit Incident Report inclusive of actions taken for customers’ feedbacks and stores’ incidents timely according to company guidelines.

· Ensure storage and usage of food products/ingredients based on First-In-First-Out and First-Expire-First-Out guidelines.

· Ensure that proper security procedures are in place to safeguard staff, customers and company assets.

· Ensure safe environment to reduce the risk of injury and accidents. Complete incident reports promptly in the event a customer or employee is injured.

· Conduct Outlet’s Cash Audit, Food Safety and QSC Audit. Develop action plan where necessary.

· Uphold Han’s and outlets’ image and cleanliness in ensuring store structures, equipment and fixtures are in good condition, clean and housekeeping duties are performed routinely.

3. People Management

· Display and reinforce teamwork and people skills to gain commitment from outlet team to deliver Excellent Food Safety and QSC standards.

· Plan, recruit and interview based on stores needs and ensure staffing objectives are met.

· Manage shift arrangements including provide daily operational decision, positioning, scheduling and planning of staff.

· Train and develop staff to ensure that assigned store is adequately staffed in order to maximise sales potential, operational efficiency and reduce staff turnover.

· Equip, enforce, educate and consult with all staff on appropriate HR policies, labour laws, security and safety procedures.

· Conduct performance appraisals and provide valuable input based on defined goals and objectives for each direct manager and staff.

· Ensures that individual development plans for service & kitchen team to Outlet Leader (all managers and staff) are implemented as per guidelines or/ and plans.

· Conduct orientation including safety briefing, and oversee the training of new direct employees.

· Consult with supervisor on building staff commitment and assist with plan to increase employee’s loyalty, satisfaction and pride.

4. Administrative and others

· Ensure stores perform shift control and all tasks consistently in accordance to standards.

· Responsible for daily sales deposit stocks ordering, month-end inventory and petty cash reimbursement in place.

· Review stores’ sales projection and complete Weekly Store Schedules to maximise the use of labour and achieve sales.

· Review and approve stores’ working hours.

· Co-develop, execute and follow up stores’ action plans in terms of People, Food, Safety, QSC, Sales and profit with supervisor.

· Perform at least one opening and one closing shift weekly at each of the assigned stores.

· Perform any other duties and responsibilities as assigned by the Direct Supervisor.

Requirements

· Nitec/Diploma in Food & Beverage Services Management or equivalent.

· Minimum 2 years of outlet managerial experience.

· Preferably working experience in the Front & Back of House Operations.

Duties and Responsibilities

• Involved in the direct sales process by managing new and existing accounts
• Develop and lead security account plans and strategies for each assigned account using all available resources (executive sponsors, marketing, product partners, services BU, etc)
• Drive sales revenue growth through new project identification, creation and cross-sell opportunities.
• Forecast and report activity accurately in line with the sales target allocation
• Identify major projects within the accounts and running activities to build a strong client relationship
• Serves as a key point of contact between the client and the organization
• Informs clients of new integrated solutions offerings and recommends integrated solutions that suit clients’ business needs
• Craft high-level relationships within assigned accounts to win incremental product and services business
• Responsible for preparation and submission of bids documents and proposals
• Work with technical resources to present a competitive analysis, proposals and solutions to response to client requirement

Requirements

• Experience selling integrated cyber security solutions (that bring together both hardware and software products) in large or complex deal in commercial sector to achieve revenue/sales targets
• Validated track record of over-achievement
• Able to build and execute on an account plan with a security approach
• Adept at communicating with a largely technical audience
• Able to conduct product demonstrations
• Experience in applying solution-selling methodologies to improve corporate revenue growth
• Track record of closing both tactical and strategic opportunities

Preferred Skills /Qualities

• Good all round knowledge of Security Market in commercial sector
• Direct touch sales combined with experience working in a matrixed organisation
• Good interpersonal, communication and presentation skills
• Self starter
• High level of attention to detail
• Relevant security diploma, certifications or security vendor certifications is preferred

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

• Responsible for the management of facilities related services & operational readiness of SBST’s premises.
• Manage relationships with key stakeholders to ensure operational standards are maintained.
• Manage and guide bus infrastructure officer in providing efficient facilities and project management.
• Manage and execute M&E projects within the organization i.e. Retrofitting of existing premises, fitting out of spaces, implementation of sustainability related initiatives.
• Supervise and guide a team of term contractors on daily facilities management operations.
• Assess, plan and implement operational processes to enhance operational efficiency and effectiveness.
• Liaise with government agencies and statutory boards on regular audits, project management & development and other facilities related issues.
• Oversee the performance of outsourced maintenance team and ensure good maintenance standards rendered in accordance with KPIs set by relevant government agencies and statutory boards.
• Liaise with internal users on all facilities related issues.
• Co-ordination of project works such as upgrading of critical systems & equipment, renovation & retrofitting works, replacement of system infrastructure and improvement initiatives to existing premises.
• Provide technical advisory and support in relation to bus infrastructure issues.
• Good knowledge of government procurement procedures, building & statutory regulations and requirements.
• Ensure prompt service recovery for any breakdown of critical equipment and systems to minimize disruption to primary bus operations.
• Assist in emergency preparedness of activities in support of bus operation requirements.
• Management of technical & service contracts and tender documentations.
• Management of all lease & licence agreements with relevant parties.
• Plan, formulate and manage operating and capital budgets.
• Plan, formulate and execute ISO 55001 Asset Management plans for the organization.
• Compile, collate and analyze operational data and reports for regular operational meetings and updates.
• Put up recommendation and review of proposals for facilities related project works.
• Assist with any additional duties as required.

Requirements:

• Degree in Electrical Engineering with a minimum of 8 years relevant working experience.
• Good communication, interpersonal and organizational skills.
• Strong written and verbal communication skills. Able to conduct professional presentations.
• Sound knowledge of Building and M&E systems.
• SCEM, FSM & GMFM certification will be an added advantage.

(We regret that only shortlisted candidates will be notified.)