• Overall in charge of the CSO and CSA team (frontline team)

• Champion the front line image of the Company to customers.

• Ensure accountability and integrity operational readiness of frontline team

• Promote and enhance frontline team’s image and capability

• Develop the team to achieve excellent service level, productivity and efficiency

• Ensure compliance to company policies, financial, process and industrial standards

• Develop all necessary policies and procedures to ensure the team’s operation is effectively maintained to ensure maximum efficiency.

• Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards.

• Deal openly and promptly with any problems and effectively identify and manage risk as appropriate

• Constantly review and streamline workflow and working conditions in order to achieve labor turnover and efficient operation.

• Provide the point of escalation for team for any operational issues.

• Prepare reports & present recommendations to external stakeholders and management.

• Performs ad hoc duties as assigned by Supervisors

Requirements

• Min Diploma

• Possess excellent interpersonal, communication skills (written & vebal), customer centric mindset and problem solving ability

• Computer savy (MS Office, CRM system)

• Prior experience of at least 1-2 years in leading a team of customer service and general administration team in same or similar trade

• Possess strong leadership skills

Well established award-winning F&B company located in Senoko Way (Sembawang) seeking Accounts Executive

Responsibility/Job Description

1. Corporate/Trade Customers

a. Investigate and resolve disputes and billing issues

b. Accrue/reverse related expenses

c. Pass/Review journals

d. Issue invoice/CN/DN where appropriate

e. Manage customers’ specific arrangement (e.g. consignment, returns etc)

f. Able to manage GL or equivalent matters

2. Retail/café

a. Prepare daily, weekly and monthly sales reports

b. Reconcile sales and finalise sales numbers promptly

c. Prepare/review costing and set pricing for menu as required

d. Stock adjustments

e. Reconciliation

f. Manage POS system (finance-related)

g. Manage stock-take

3. Reports / Closing

a. Prepare sales reporting to external stakeholders

b. Prepare key expenses and project-related schedules

c. Responsible for month-end closing by also preparing accurately the month/year-end accruals, prepayments and other balance sheet items (e.g. fixed assets)

d. Prepare cash-flow and sales reports

4. Monitor/manage finance assistants and executives’ works

5. Participate in other company-wide activities (e.g. HQ stock-take)

6. Other ad-hoc finance related matters

Requirement

1. 3 to 5 years of experience in Finance relating to F&B industry

2. Diploma and above qualification

3. Able to pay attention to details

4. Possess good communication skills

5. Proficient in intermediate excel functions

We regret that only shortlisted candidates will be notified.

E-commerce

• Conduct market, industry, and competitor research
• Assist the team in driving online sales targets from all ecommerce platforms (Shopee, Lazada, Qoo10, Amazon, etc)
• Maintain product listings, images, campaigns, orders, delivery fulfillment, payments, refunds/returns, customer service and enquiries in all ecommerce platforms
• Coordinate with brand personnel, operations, and logistics team to carry out day-to-day tasks.
• Maintain inventory and stocks in all ecommerce platforms
• Maintain consistent pricing of products in all ecommerce platforms and website
• Establish and maintain good relationship with all ecommerce platform partners
• Align brand objectives
• Improve website and ecommerce conversions
• Create & Design Product Description & Hero Images for own website & online platforms.
• Plan, manage & execute promotion campaign for online shopping platforms i.e Lazada, Shopee etc.
• Assist with administrative tasks, including ordering invoicing, and delivery management.

Marketing

• Responsible for social media content management of all our brands’ accounts.
• Create & Design marketing collaterals for in-store and online marketing/promotions.
• Plan and coordinate with relevant (internal and external) parties for sponsorships and events.
• Perform any marketing related tasks assigned.

Requirements:

• 1 to 2 years’ experience in similar field preferred. Fresh graduates are welcomed to apply.
• N/O Level/Diploma/ Bachelor’s degree
• Experienced in content and design creation preferred
• Familiar with eCommerce platforms like Shopee, Lazada, Amazon, etc.
• Possess basic skills of Adobe Photoshop and Illustrator.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

No agencies please!

-Provide administrative support to the company, such as issuing invoices, sales orders, receipts, and data entry.

-Handles enquiries or appointments promptly through phone, email or message

-Arrange Schedule

-Liase with technicians of the repair quote

-At least 2 Years(s) of experience administrations

-Required language(s): English & Mandarin

-Good interpersonal and communication skill

-Basic Salary + Commission

-13th month salary

-Performance bonus

Job Description & Requirements

Roles & Responsibilities

• Coordinate & process customer's order
• Work closely with various departments to resolve customer related issues.
• Assist with procurement activities
• Ad-hoc jobs assigned by Head of Department

Requirement

• Required to work during weekends and Public Holiday.
• Shift work
• Self-driven, meticulous and a team player to meet tight timeline
• Work experience from F&B industry will be added advantage
• Strong command of both Mandarin & English in order to converse effectively

We regret that only shortlisted candidate will be notified.

Accounts Junior Executive

FRESH GRADS

Job Scope

Assist accountant with the following:

• Process AP, AR Transactions
• Creditors reconciliation
• Prepare monthly bank reconciliation and accounting schedules
• Payment and expense claims

Qualifications And Job Requirements

• Motivated, independent and takes initiatives
• Relevant experience will be an advantage
• Minimum Qualification: Diploma in Accounting / Finance / Business

Job Highlights

• 5 days work week
• Work Life Balance
• Overseas trips

Job Description

• Data entry and manage records on raw materials in the system.
• Prepare monthly job and order summary for management
• Perform quarterly and yearly stock take and inventory tracking
• Assist in daily operations
• Any other ad-hoc duties assigned by management

Requirements

• Proficient in MS Office
• Preferably able to commence work immediately
• Customer-service oriented and a highly motivated individual
• Candidate must possess at least a Primary/Secondary School/"N" Level
• At least 1 year(s) of working experience in the related field.

-Provide administrative support to the company, such as issuing invoices, sales orders, receipts, and data entry.

-Handles enquiries or appointments promptly through phone, email or message

-Arrange Schedule

-Liase with technicians of the repair quote

-At least 2 Years(s) of experience administrations

-Required language(s): English & Mandarin

-Good interpersonal and communication skill

-Basic Salary + Commission

-13th month salary

-Performance bonus

In this role, you will be responsible for develop new business in targeted market, conduct research and plan to support the Management in decision making.

Job Outline

• Assist in open new markets & improve sales performance from exiting weak markets.
• Handle customer enquiries and needs to identify additional sales opportunities
• Process sales order & liaise with service provider for smooth & on-time delivery
• Assist Sales Manager in improve marketing material & Social Media platforms.

Job Requirements:

• Min Diploma in sales and marketing or relevant course.
• Min 2-3 years of Sales Experience.
• Experience in Import & Export Industry
• Willingness to travel.

Interested applicant, kindly send your updated resume to [email protected]

· Manage inventory transportation, storage and use

· Supplier complaint

· Production & demand planning

· Sourcing, negotiating, procuring and managing inventory stock

· Suppliers, Raw Materials and Packaging Qualification

· Support sales team on quotation/bidding

· Continuous improvement

· Liaising with HQ Supply Chain and Procurement in Europe

. reports to Supply Chain Manager

Job Description

· Generate Sales Order, Purchase Order & Purchase Requisition for Project

· Manage collection for purchased items or ordered services

· Notification to company insurance agent for coverage of any awarded jobs

· Update Procurement and Sales Support Status report for Cryogenic Services

· Manage consumables inventories for Project team

· Filling and documentation according to ISO standard

· Assist Project team in filing of project reports

· Internal Auditor for Cryogenic’s ISO29000

· Other Ad-hoc activities from Managers

Benefits

• Annual Wage Supplement ( AWS )
• Variable Bonus
• Outpatient medical
• Company events

· Monitor the day-to-day financial operations within the company (payroll, invoicing, and other transactions)

· Prepare monthly and quarterly management reporting

· Participate in strategic data analysis, research, and modelling for senior company leadership

· Support project analysis, validation of plans, and ad-hoc requests

· Manage the company’s financial accounting, monitoring, and reporting systems

· Ensure compliance with accounting policies and regulatory requirements

· Issuing Quotes/Purchasing orders/Delivery Orders/ Submitting Invoice

· Work closely with procurement and supply chain to monitor purchasing.

· Work closely with sales and Marketing to monitor customer orders and deliverables.

· Manage the preparation of the company’s budget.

• Liaise with auditors to ensure appropriate monitoring of company finances is maintained.
• Correspond with various other departments, discussing company plans and agreeing on future paths to be taken.

REQUIREMENTS

· Bachelor degree in accounting, business, economics, or finance

· 5-8 years of experience in accounting and/or financial analysis, fresh graduate are welcome to apply

· Ability to synthesize large quantities of complex data into actionable information

· Ability to work and effectively communicate with senior-level business partners

· Excellent business judgment, analytical , and decision-making skills

· Knowledge of financial reporting and data mining tools

· Strong demonstrated use of Excel, Word, and Powerpoint

XCL World Academy has an immediate vacancy for an Operations Executive position to oversee and support the effective management of the school’s Facilities department.

The successful incumbent will be the Key liaison between the Parent Association/ Faculty/ Educational Leadership/ Administration and Facilities department.

Main Responsibilities

• Evaluate potential suppliers using developed and agreed criteria to support alignment and understanding of the expectations and requirements of engagement.
• Monitor and report on the performance of selected vendors to ensure delivery in line with contractual obligations and performance metrics.
• Liaise with the procurement team to review, report on and revise contractual agreements as necessary.
• Provide guidance and bridging duties amongst all stakeholders (parents, vendors, and school administrators).
• Vendors involved may include, but not limited to: Cleaning, Landscape, Pest Control, Fire Safety.
• Responsible for defining commercial communications, and the management and maintenance of the relationship between the organisation and the supplier.
• Conduct period KPI reviews for all vendors and make good recommendations on any mitigation plan needed as well as to follow through on the proposed plan.
• Investigate all incidents along with the affected vendor (Includes resolution of the issues, ensures issues are resolved, documented, and referenced for future review).
• Effectively propose any required changes to current vendors and/or new vendors based on the needs and requirements of the school.
• Performs other ad-hoc duties required by the team and assigned by the line manager.

Person Specifications

• Minimum Degree or Diploma in any relevant areas of qualifications.
• Possess an Environmental Control Coordinator License (ECC).
• Minimum 3-5 years of experience in a similar role, preferably within a school environment.
• Must have prior experience in some form of vendor management such as FM, security, pest control, etc., either managing or being a service vendor.
• Excellent communication skills in English (verbal and written).
• Need to have a high level of customer service mindset and ability to interact with the parent community on day-to-day operational issues.
• Ability to empathise with blue-collar workers, walk in their shoes and find solutions for their daily problems/issues.
• Willing to get hands dirty and walk to the ground to understand the root cause of problems.
• Resourceful and able to seek alternative solutions to problems when they occur.
• Able to look at the bigger picture and strategies on the mid and long-term plans for vendor management.

Application

Interested applicants are welcome to apply by 5 April 2024.

About us

XCL World Academy offers a rigorous and balanced education for students aged 2 to 18, beginning with our Nursery programme and continuing through the full International Baccalaureate (IB) continuum of studies. We believe in future-proofing your child by providing relevant skills and exposure, equipping them with the skills required for the jobs of tomorrow. Through our world-class curriculum and with the guidance of highly experienced teachers, our students embark on a self-directed journey to become skilled and empathetic young individuals.

We aspire to recruit employees that share and understand our commitment towards creating our mission of empowering an international community of happy learners who aspire to positively impact others. We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to Safer Recruitment processes such as interviews, employment reference checks, identity, and criminal record checks. Selected candidate[s] would be required to provide documentation of background checks done from the home country.

Job Responsibilities:

• Full Set Accounting
• Experience with MYOB Accounting Software
• Check supplier’s invoice & seek approval before process payment.
• Prepare payment voucher and issue cheques
• Accounting report/Financial Statements Preparation/Bank Reconciliation
• Account Payable/Accounts Receivable
• Data entry
• GST Submission
• Managing Emails and Calls
• Keeping track of all monthly payments and expenditures, including invoices and purchase orders
• Assist with Employees Payroll / CPF Submission / Grants & Claims
• Employees Petty Cash
• MOM Application/Renewal of WP/S Pass Holders

Job Requirements:

• Diploma/Degree in Business/Administration/Accounting
• Familiar with Xero and MYOB would be advantage
• Basic accounting skills/knowledge
• At least 3 Year(s) of working experience
• Able to work 5 Days week
• Only Singaporeans or Singapore PR may apply

Expected Start Date: Asap

Company Profile:

Our company is in F&B industry and Supermarket. We have few outlets located around Singapore and the company is currently expanding the business. We are looking for a candidate to support the team to help the company growth. He or she must possess “can-do” attitude and being a responsible team player.

Responsibilities:

• Primary Duties: Oversee the month-end closing for few companies.
• Manage the company Cashflow and bank reconciliation.
• Assist in the preparation of audit schedules.
• Prepare GST submission
• Liaise with Auditors and Bankers
• Provide Admin Support.
• Other ad-hoc duties.

Requirements:

• Diploma or higher qualifications
• Min 2 year’s relevant experience
• Proficiency in Excel and other Microsoft office applications
• Multi-tasking and work independently with self initiative
• Good interpersonal and communication skills

A good team player and able to take ownership of task assigned

**Responsibilities**:

- Prepare export / Import documentation.

- Process of Export / Import shipments and all related activities

- Liaise with agent and shipper / consignee on shipment arrangement.

- Handle documents and coordination to ensure smooth shipment and timely collection of cargo

- Check on contractor’s invoice for costing and invoicing customers for payment

- Handle Customs Permit Declaration

- Knowledge in Customs Export Cargo Declaration and IncoTerms

- Monitor vessel arrival and coordinatewith haulier on the collection of the cargo

- Liaising with forwarders and overseas agents with regards to incoming / outgoing shipments

- Attend to any other ad-hoc duties or any related tasks that are assigned •

*Requirements**: - Minimum 2 years of working experience in the related field is required for this position. - Knowledge on shipping documentation - Excellent interpersonal, communication, organization and planning skills - Sense of urgency in managing customers' requests - Able to commerce immediate or with short notice

We are looking for an Senior Account Executive to join our accounting team.

Duties and responsibilities

• Responsible for daily accounting operational functions
• Handle full sets of accounts including reconciliations, payroll, cash flow, month/year end closing and year-end audit schedules.
• Able to work in teams and support the Managers/Team Heads.
• Able to communicate effectively with departments to ensure a timely completion of work.
• Other accounting duties or assignments.
• Other ad-hoc duties or assignments.

Requirements

We look for the following qualities in the people who join our team:

• Degree in Accountancy/ACCA/CPA/CA or equivalent
• Minimum 2 years of accounting experience, including experience in the related fields
• Meticulous and good analytical skills
• Able to work under pressure and tight deadlines
• IT Savvy and knowledge of accounting software required (i.e. SAP)
• Can work independently with minimum supervision

• Basic up to $4,500
• 5 days work: 8.30 am – 5.45 pm
• AWS + Bonus + Excellent Benefits + Career Progression!
• Location: Senako North

Job Responsibilities

• Maintaining the Quality & Environment Management System and Food Safety Management System according to ISO9001, ISO14001, FSSC22000; Kosher, RSPO, Sedex, ISCC etc.
• Attend to all audits as required by certification bodies and customers.
• Conduct periodic Internal audits.
• Follow up with the Sales team regarding customers' complaints & questions.
• Conduct food safety refresher training periodically.
• Periodic review & update of all Management Systems.

Job Requirements

• Bachelor's Degree in Science, Food Science or Chemical Engineering; Diploma in Chemical Process Technology.
• Any QA-related Certificate will be advantageous.
• Minimum 3 years experience in QA-related field.
• Strong interpersonal and communication skills with the ability to work cross-functionally with different departments.

For consideration, kindly submit your CV by clicking “APPLY NOW”

*Only shortlisted candidates will be notified**

EA Personnel No: R23118342
EA License No: 15C7752

Job Description

• Design artwork for various online platforms such as promotional banners, website, and social media
• Produce and edit photographic and video content
• Propose and support promotional campaigns
• Conduct market research on competitors to identify the latest trends and competitive pricing packages
• Assist in coordinating event schedules, materials, and organising brand campaigns
• Work with the sales department to arrange video shoots for their projects, and visit sites to take videos if necessary
• Any other duties as required by the Company

Requirements

• Certificate or Diploma in Graphic/Web/Multimedia Design/Marketing
• Basic experience in Graphic and Web Design
• Proficient in Adobe Photoshop, and Adobe Illustrator
• Good understanding of social media platforms such as Xiao Hong Shu and TikTok
• Ability to work in English and Chinese to create Chinese content
• Diligent, resourceful, good problem solving skills, have initiative and responsible

Job scope:

• To assist with the sale of invisible grilles, awning, autogates and zipblinds
• Attend to sales enquiries, clients' appointments
• Conduct site measurement and prepare quotation
• Provide quality customer service
• Prospect for new clients to expand client base

What we offer:

• Attractive commission achievable
• Base pool of clientele and leads provided
• Bonuses and incentives given when sales target are exceeded
• Training provided to ensure success

Requirements:

• Candidates should possess at least Professional Certificate/ NiTEC.
• Candidates without the required education but possess relevant experience are welcome to apply
• At least 1 Year(s) of working experience in sales position in related/similar industry is preferred
• Effectively bilingual
• Team player, sales driven and self-motivated, willing to learn, resourceful, have initiative, responsible

Reasons to Join TIM Gates & Grilles:

• Competitive remuneration package tagged with performance
• Growing company with career growth opportunities

Job Responsibilities:

• Develop and implement procurement strategies to cost-effectively acquire the necessary products from a pool of efficient vendors who can deliver quality goods on time
• Assist subsidiaries in ensuring that K.U.S products are manufactured safely, cost-effectively, timely and that they meet the required quality standards by implementing an efficient and economic production process.
• Implement warehousing plans to improve warehouse operations and maximise space utilisations.
• Implement logistics strategies to assist subsidiaries in achieving a cost-effective distribution solution for finished goods transportation and meet customer’s satisfaction.
• Assist in ensuring supply chain processes are in accordance with the government legislations, regulations and trade agreements and suit the changing market conditions.
• Develop and implement policies, procedures, guidelines, process manuals and forms to assist in providing definite direction and support to the subsidiaries’ day to day operations and ensure their compliance.
• Monitor the subsidiaries’ performance and follow up until the desired results are achieved.
• Control Supply Chain-owned software to ensure full control on the functionality, access security and information running in the system.
• Ensure departmental performance in accordance with company's corporate goals.
• Any other ad-hoc duties as assigned.

Job Requirements:

• Diploma/Degree in Supply chain, mechanical engineering or equivalent
• At least one to three years relevant experience in related field
• Familiar to import and export process
• Good interpersonal and negotiation skills, resourceful with good analytical abilities
• Possess effective organization and follow up skills, paying attention to details
• Demonstrate ability to handle work professionally, independently and effectively
• Ability in multi languages will be an advantage.

Job Description

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly, handle and resolve customer inquiries, complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Process orders and requests
• Organize workflow to meet customer time frames
• Direct requests and unresolved issues to the designated resource
• Keep records of customer interactions and transactions
• Manage administration
• Support, communicate and coordinate with Sales team and internal departments

Requirements

• Min ‘A’ level or Diploma
• 2 years of sales experience preferred with basic knowledge in medical products is an added advantage
• Good interpersonal and communication skills
• Team player and a self-motivated individual
• Sales driven, providing excellent customer service and account management over phone
• Commitment to quality, in performing required tasks in a timely manner
• Experience in sales/ telesales/ customer services

Job Description

• Develop and execute sales strategies to meet and exceed sales targets
• Identify new business opportunities through market research and networking as well as managing existing accounts
• Identify prospects, develop market segments, generate leads and promote our product offering
• Negotiate and close sales deals
• Monitor industry trends and adjust sales strategies accordingly
• Build and maintain positive relationships and rapport with stakeholders
• Monitor and collect information on competitors
• Achieve assigned sales target

Requirements

• Diploma or ‘A’ levels
• 2 years sales experience preferred
• Basic knowledge in medical products is an added advantage
• Experience in sales coverage for Healthcare Institutions, Clinics or Retail Pharmacies
• Results oriented, good communication and correspondence skills
• Demonstrate competency in key areas including selling skills, planning and organization, analysis and presentation skills
• Meticulous and able to work independently in a fast pace environment
• Class 3 License with own mode of transport preferred
• Those with more years of relevant experience will be considered for the Senior Sales Executive role

Duties & Responsibilities:

• Assist and support operations team in creating and maintaining daily bus schedules
• Coordinate and manage bus drivers to ensure they meet their required performance standards
• Keep detailed records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions are taken.
• Liaise and follow-up with customers to ensure that appropriate actions were taken on customers' requests
• Collaborate with other team members to meet or exceed service standards
• Build relationship with customers
• Support with daily administrative work
• Any other ad-hoc duties as assigned

Requirements:

• Diploma in Business Administration or equivalent (with or without experience)
• Bilingual in English and Mandarin (to speak with both English and Chinese speaking drivers)
• Proficient in using Microsoft Office (Word & Excel)
• Proactive, independent, meticulous and organised
• Customer-oriented with good communication and problem-solving skills
• Familiar with Singapore roads
• Class 3 driving license required

Only shortlisted applicants will be contacted.

Job Responsibilities:

• Develop and implement procurement strategies to cost-effectively acquire the necessary products from a pool of efficient vendors who can deliver quality goods on time
• Assist subsidiaries in ensuring that K.U.S products are manufactured safely, cost-effectively, timely and that they meet the required quality standards by implementing an efficient and economic production process.
• Implement warehousing plans to improve warehouse operations and maximise space utilisations.
• Implement logistics strategies to assist subsidiaries in achieving a cost-effective distribution solution for finished goods transportation and meet customer’s satisfaction.
• Assist in ensuring supply chain processes are in accordance with the government legislations, regulations and trade agreements and suit the changing market conditions.
• Develop and implement policies, procedures, guidelines, process manuals and forms to assist in providing definite direction and support to the subsidiaries’ day to day operations and ensure their compliance.
• Monitor the subsidiaries’ performance and follow up until the desired results are achieved.
• Control Supply Chain-owned software to ensure full control on the functionality, access security and information running in the system.
• Ensure departmental performance in accordance with company's corporate goals.
• Any other ad-hoc duties as assigned.

Job Requirements:

• Diploma/Degree in Supply chain, mechanical engineering or equivalent
• At least one to three years relevant experience in related field
• Familiar to import and export process
• Good interpersonal and negotiation skills, resourceful with good analytical abilities
• Possess effective organization and follow up skills, paying attention to details
• Demonstrate ability to handle work professionally, independently and effectively
• Ability in multi languages will be an advantage.