Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing.

Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

This role is a senior leadership role responsible for overseeing and managing all APAC Worldwide Sales Offices (WSO) and providing strategic leadership support to the on-property sales teams within the Asia Pacific region to successfully deliver sales strategy, and other key global strategies (e.g., revenue & distribution) through the organization. The primary focus of this role is to drive revenue and profit growth across the global hotel portfolio in all key market segments - Group, Travel Industry, Negotiated Corporate and Wholesale with specific focus on increasing high rated, profitable business supporting overall RGI. The role will also evaluate opportunities with deployment, business development, WSO partnerships, event strategy & ROI. This role will work closely with VP Commercial and SVP Sales to identify retention and recruitment tactics, highlighting top regional talent and support training programs.

Overall, the Senior Director, Sales (APAC) is responsible for leading the sales efforts, driving revenue growth, and maintaining strong customer relationships to achieve business objectives and targets for the region.

Job Description:

1) Sales Leadership

· Develop and implement effective sales strategies and plans for the APAC WSO and lead deployment strategies to optimize sales effectiveness on-property, including achievement of individuals’ sales and team goals. This involves analyzing market trends in the different key source markets, identifying opportunities, and defining sales targets and objectives, in line with global objectives.

· Develop worldwide sales strategic growth plan to capture outbound travel market share potential in China – as a priority and India.

· Assist in developing a strategic sales plan for the region and translate it into specific and measurable segments. Collaborate with property sales leader to ensure successful implementation by the sales team.

· Provide sales leadership and ongoing guidance for all hotel sales activities, encompassing transient, group, and F&B/catering as relevant, both operational and during pre-opening/conversions in the defined territory.

· Collaborate with Director of Capabilities Uplift to assess sales skill levels in WSO and on property sales managers, and deliver relevant training programs.

2) Leadership & Oversight

· Directly responsible for overseeing the APAC WSO personnel. This role is responsible for ensuring all these roles are working effectively to deliver the set strategy and optimize sales processes in line with globally set frameworks & best practices.

3) Revenue Generation

· Responsible for coming up with strategies and ideas that drive net-revenue growth in line with our Corporate and Commercial Strategy and driving sales effectiveness (i.e., better conversion). This includes providing leadership and guidance to support WSO team members and their ability to meet annual business planning objectives.

4) Cross-team Collaboration

· To deliver the above accountabilities, this role is expected to work in partnership with several teams across the organization. We have built a number of global centers of expertise that should be leveraged including Guest Insights & Experience, Data & Analytics, Global Brand & Marketing and Revenue Mgmt. and Distribution. Gathering insights, frameworks and guidance from these teams will ensure that the WSO Strategy also supports the overall organizational goals.

5) Sales Pipeline

· In partnership with Senior Sales roles, review, and update how we monitor sales pipelines, analyze sales metrics, and implement tactics to improve our sales effectiveness. This also includes providing input and feedback on how our Sales Operations can enable WSO personnel.

6) Events & Conferences

· Identify opportunities and run/attend key Sales events and conferences (internal and external) that either help develop the performance of the APAC WSO personnel and/or increase FS brand exposure across the APAC region to drive revenue.

7) New Launches

· Prior to the appointment of Director of Marketing for new properties in the APAC region, provide direct sales support to begin building sales pipeline.

· Assist with launch of new hotels including how worldwide sales can effectively actively generate sales efforts/leads to support a stabilized sales pipeline for new properties.

8) Insights

· Share learnings and feedback across the sales organization to be effective (two-way relationship) with regional peers.

9) Reporting

· Provide management level reporting of sales performance, forecast and outlook for APAC regional sales.

Work Experience:

· 10+ years’ experience including Sales, Marketing, Revenue Management and/ Marketing Communications. Previous multi-unit oversight.

Education:

· 4-year university degree required; MBA desirable.

· Marketing, Revenue Management, or Hospitality preferred.

Professional Qualifications:

· Proven effective leadership skills, especially in a decentralized setting.

· Deep level of understanding of all sales segments- Group, Travel Industry, Corporate and Wholesale

· Able to manage teams and individual productivity using a combination of technology, personal motivation, and customer insights.

· Strong customer relationships.

· Understands and delivers on the needs of all stakeholders.

· Ability to influence sales behavior.

· Ability and willingness to understand sales technology, incentive plans and tools, finances at a very granular level and to provide clear leadership.

· Takes ownership and responsibility for all initiatives and provides support to those doing the work.

Travel:

· Willing to travel within the region and elsewhere as necessary -- approximately 50% of the time.

Key Behaviour Competencies:

· Sound analyzer and problem solver.

· The ability to be a “do-er,” implementer, and action taker.

· The ability to develop and use good business acumen and be a good “business operator.”

· The ability to be vigilantly attentive to detail, monitor quality, and be obsessively service oriented.

· The ability to be versatile, flexible, manage criticism, and manage conflict effectively.

· The ability to be a team player.

· The ability to have interpersonal sensitivity.

· The ability to be a Public Ambassador for Four Seasons Hotels.

· The ability to respond properly in any emergency or safety situation.

· The ability to perform other tasks of projects as assigned by management and staff.

Key Functional Competencies:

· Proven ability to lead a department/team.

· Good personal and business references.

Brainlabs is a wildly successful business because we have a remarkable bunch of Brainlabbers.

We’re not cloned in a laboratory – as the name might suggest. In fact we’re a diverse group of over 800 people located across the world. The vital DNA we all have in common is a commitment to doing our best work in an environment designed to help us to do just that.

We are committed to our culture (codified in this document) and are looking for people to join Brainlabs who believe in it too. In return, we pledge to make Brainlabs a place for you to:

1. Do the best work of your career
2. Work with positive people in a collaborative culture
3. Be part of building the global agency of the future

About the role

Sounds good right? Ok, let’s move onto some more info about the role. First, the basics:

Role type: Permanent

Team: Client Services

Reporting to: Client Partner

Estimated Start: February 2024

Location: Singapore (Hybrid role in office)

About the role:

As Account Director you will be responsible for overseeing a growing collective of key influencer marketing accounts whilst managing and developing junior team members. You’ll lead on client strategy and high stake campaigns within your pod; building longer term roadmaps for clients and repeat business based on successful campaign strategy. But this is importantly also a role to inspire the team, we want to empower the team to own their role, responsibilities, and impact positive change.

Responsibilities:

• Confidently represent Brainlabs’ Influencer product in new business pitches / cross-sells
  • Collaborating with our regional and product specialists to develop proactive proposals, insights pieces, and strategies - with a view to increasing client success and client retention
• Own influencer marketing strategy in the region and for clients
• Client growth; grow, expand and leverage client relationships. Be a true partner to Brainlabs’ clients business. Lead and develop a growing team of higher performing Influencer Marketers
• Take an active role in developing and evolving Brainlabs’ influencer solutions in APAC, in collaboration with Brainlabs’ global product experts.
• Be a radiator for the Influencer product in APAC

Our ideal candidate will have:

• Experience developing bespoke marketing and client strategies
• Outstanding knowledge of the social media and influencer landscape with a focus on innovation. A true social audience expert, with experience setting creative direction
• Strong commercial acumen, with experience selling into and building relationships with clients
• Be a natural problem solver who can identify and action opportunities for growth and has the ability to generate compelling creative solutions for our clients
• Experience nurturing a high performing team

How you’ll know you’re doing it right

• You will be evaluated based on how you live our Culture Code in addition to your work in campaign optimisation, idea-sharing, and client satisfaction!
• Key metrics of success for this role include:
  • Growing client adoption of influencer campaigns
  • Being a figurehead for Brainlabs’ influencer product both inside and outside the agency
  • Growing the influencer team
  • Having fun while you’re doing it!

Brainlabs is proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief, and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know!

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

The Assistant Director, Fundraising is responsible for leading and directing the fundraising strategies, campaigns and capital development initiatives. He/she will contribute to bringing a philanthropic spirit to the local community, focusing particularly on the public with the aim of developing a stronger commitment towards charity.

Responsibilities:

• Lead and manage the team towards THKMC and department success within all regulatory requirements and internal governance policies.
• Lead and develop creative and innovative fundraising strategies which shall be continually reviewed and adapted whenever necessary, to secure funding to support the organization’s goals and service strategy.
• Cultivate and secure corporate partnerships, sponsorships and approach trusts, government agencies and other bodies that could potentially make grants to the organization.
• Lead and ensure that fundraising goals are achieved and tracked as well as meeting donors’ expectations.
• Strategize and improve the digital marketing efforts and social media presence.
• Assess fundraising strategies effectiveness and modify accordingly to align with the organization’s goals.
• Lead and ensure compliance to best practice in Direct Marketing, Data Protection and the Guiding Principles for Fundraising.

Requirements:

• Degree in Business/Marketing/Media/Social Services
• At least 12 years’ of relevant working experience, with at least 5 years in a leadership position.
• Ability to adapt, evolve and collaborate with others across different environments.
• Meticulous, strong organizational and interpersonal skills with ability to function in a multi-cultural environment.
• Desire to excel and thrive in a dynamic social service setting.
• Possess service-oriented attitude and strong in stakeholder management.
• Proficient in MS Office skills in Microsoft PowerPoint, Word and Excel.
• Good knowledge and understanding of social media marketing and other digital marketing tactics.
• Excellent communication and written skills.
• A passion to serve.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors Community, and Therapy.

RESPONSIBILITIES

The Assistant Director, Fundraising is responsible for leading and directing the fundraising strategies, campaigns and capital development initiatives. He/she will contribute to bringing a philanthropic spirit to the local community, focusing particularly on the public with the aim of developing a stronger commitment towards charity.

Responsibilities:

• Lead and manage the team towards THKMC and department success within all regulatory requirements and internal governance policies.
• Lead and develop creative and innovative fundraising strategies which shall be continually reviewed and adapted whenever necessary, to secure funding to support the organizations goals and service strategy.
• Cultivate and secure corporate partnerships, sponsorships and approach trusts, government agencies and other bodies that could potentially make grants to the organization.
• Lead and ensure that fundraising goals are achieved and tracked as well as meeting donors expectations.
• Strategize and improve the digital marketing efforts and social media presence.
• Assess fundraising strategies effectiveness and modify accordingly to align with the organizations goals.
• Lead and ensure compliance to best practice in Direct Marketing, Data Protection and the Guiding Principles for Fundraising.

Requirements:

• Degree in Business/Marketing/Media/Social Services
• At least 12 years of relevant working experience, with at least 5 years in a leadership position.
• Ability to adapt, evolve and collaborate with others across different environments.
• Meticulous, strong organizational and interpersonal skills with ability to function in a multi-cultural environment.
• Desire to excel and thrive in a dynamic social service setting.
• Possess service-oriented attitude and strong in stakeholder management.
• Proficient in MS Office skills in Microsoft PowerPoint, Word and Excel.
• Good knowledge and understanding of social media marketing and other digital marketing tactics.
• Excellent communication and written skills.
• A passion to serve.

Job description:

• Conduct the assessment as stated in the Assessment Plan
• Conduct professional training and activities according to the provided lesson plan.
• Administer assessments as outlined in the Assessment Plan.
• Ensure training sessions are conducted in a safe and conducive environment for all participants.
• Complete all assessment documents thoroughly and accurately.

Requirements:

• Degree/Diploma in any discipline.
• Registered Workplace Safety and Health Officer (WSHO).
• Advanced Certificate in Training and Assessment (ACTA).
• Must have a MWAH/Scaffold Supervisor Certificate.
• Must have a Rigger & signalman Certificate.
• At least 5 years of work experience in relevant industry.
• At least 2 years of training experience.
• Proficiency in Microsoft Office applications, especially Excel, Word, and PowerPoint.

Finance Director ( Hospitality)

Our client is a leading hospitality brand and would be expanding further with 2 more clubs in Asia in 2024.

Summary

The Finance Director will lead the Group finance team in all finance and accounting activities. They will assist the CEO & Founder with leadership of the wider business, and work cross-functionally with the other leaders in the business to progress the Group towards its wider commercial goals.

Essential Duties and Responsibilities

Leadership & Overall

• Lead all finance functions, across Singapore, Hong Kong and Bali.
• Cross-functional leadership with the management teams in all markets.
• Get involved outside of the Finance Team and maintain connections with other departments within the Group.
• Build relationships with key business partners.
• Work across departments, and with executive leadership, and to drive business goals on a day-to-day basis.
• Assist CEO and Founder with new project development, pitching and execution.

Finance & Accounting

• Manage all aspects of day-to-day Accounting, covering General Ledger, AR (aka ‘Membership Finance’), AP, and all internal and external Reporting.
• Lead creation of monthly, quarterly, and annual Forecasts for the Group, and the reporting of delivery against them.
• Manage teams, to ensure the team’s objectives are met to a high standard.

IT & Systems

· Display and inculcate expertise with business systems, to drive their effective use as a key reporting, control, and analytical tool.

People

• Assist CEO with management of HR function. (Note a must)
• Support and demonstrate our Brand’s vision, mission, and core values always, demonstrating and leading with integrity, accountability, and a commitment to success.
• Lead the recruitment and selection of finance team members.
• Maximise the effectiveness of the team members by developing each of their skills and abilities through appropriate training, coaching, and/or mentoring.

Administration

• Ensure all properties are adhering to all Company Finance Policies and Procedures, and relevant accounting standards.
• Ensure that government-stipulated associate and tax legislations are followed.
• Ensure that an organized, up-to-date filing system is maintained for all financial records.
• Responsible for ensuring that all internal and external and governmental reports are compiled accurately and submitted in a timely manner.

Job Requirements

• Minimum 10-12 years of relevant experience in success-oriented environment and someone who has a hands on and strategic approach
• Experience working cross-departmentally to drive commercial action, working in small and large firms will be a big plus
• CA / ACCA / CPA / CIMA qualified or equivalent
• Able to prioritize tasks and meet deadlines.
• Experience in developing reports and reporting against them.
• Good exposure to different financial systems for accounting, project management, and group reporting.
• Strong team player with a proactive attitude, good interpersonal skills, and an analytical mind.