Roles & Responsibilities

Job Description:

• Maintain full sets of accounts
• Assist in day-to-day accounting and administrative functions
• Responsible on AP/AR/GL data entry
• Verify accuracy of vendor invoices, staff claims and petty cash reimbursement
• Assists in the preparation of quarterly GST filing
• Responsible for yearly audit and tax computation
• Monitoring and reporting of daily cashflow, ensuring funds are readily available
• Prepare and send statement of Accounts to customer
• Perform and other ad-hoc duties as requested or assigned

Requirements

• Diploma/Degree in relevant field.
• Min. 2 years of relevant working experience
• Experience in payroll software will be advantageous
• Positive attitude, enthusiastic and energetic in dealing and handling all matters.
• High sense of commitment and dedication to the role and willing to go the extra mile.
• Able to start work immediately or within short notice

Location: No 2 Serangoon North Ave 5, #08-01 Singapore 554911

About The Opportunity

We are currently seeking experienced Cilent Service Executive for our team. In this position, you will be part of a team responsible for incoming customers/patients queries and delivering superior customer experience through providing assistance/guidance in a timely manner.

What You'll Be Doing

• To manage a portfolio or corporate clients, this position will be the first point of contact and support to the client via emails or calls.
• Troubleshoot and resolve client requests or issues promptly, to coordinate with internal support teams where required.
• Maintenance of Clients' database, including data entry and uploads
• Client implementation and system setups.
• Generate and prepare monthly/ad-hoc Client reports.
• Client contract renewals and upsell of services where applicable.
• Other administrative tasks including but not limited to member card preparation, documentation, filing, etc.
• Assist with Accounts Receivable follow-ups where required.

What We Are Looking for

• Candidates with prior experience with Healthcare Insurance providers will be an added advantage.
• Fresh Graduates are welcome to apply.
• Proficient in Microsoft Office Applications.
• Possess good interpersonal and communication skills.
• Ability to work under pressure.
• Passion for customer service and a good team player.

We regret to inform that only shortlisted applicants will be notified for a virtual interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

• Highly customer service-oriented person who loves to talk to people.
• Passion for the product we sell (i.e.Yoga/Fitness) and ability to understand and clearly communicate the different products/programs we offer to clients.
• Must be customer-focused and deliver the company’s high level of customer service at all times in a professional, courteous, sensitive, and friendly manner.
• Actively involved in achieving sales targets.
• Must be determined, motivated, ambitious, confident, and relentless in the pursuit of sales.
• Dynamic individuals without sales experience are welcome to apply as intensive training and career development will be provided.
• Ensure that the monthly membership sales target is met.

Jobs Requirement:

• Minimum 1 year of experience working in a sales environment.
• Experience working in a customer service role (preferable)
• Experience working in the Health and Wellness industry (preferable)
• An attractive remuneration package will be offered to the right candidates.
• Attractive commission & benefits.
• Comprehensive On Job Training

Purpose and Scope

Supports the development of billing system project and assists in the planning and execution of project related activities.

Key Roles and Responsibilities

• Understanding Business Operations to automate solutions to streamline existing work process in a new billing system.
• Managing documentation such as user requirement report, project status report, functional specification, update/create process flowcharts and procedures aligned to the new billing system.
• Participate in UAT
• Participate in data migration and validation activities
• Participate in Go-Live activities and work on Post-Live bugs and enhancements
• Provide billing and collection support as and when required
• Other ad hoc work assignments as and when required

Qualifications & Experience

• At least a Diploma holder
• At least 2 years relevant working experience preferably in the utilities industry, specializing in a billing or collection role

Skills/competencies & Preferred Characteristics

• High proficiency in Microsoft office products (Excel, Word, PowerPoint, MS Dynamics AX) and Power BI
• Ability to work independently, take initiative, set priorities and see projects through to completion
• Employ problem-solving and analysis skills
• Ability to work well with others under tight deadlines and respond to changes in priorities
• Excellent communication and interpersonal skills