Responsibilities :

• Support HRBP in all administrative matters across the full spectrum of HR functions
• Support onboarding and offboarding matters
• Collate HR data and update staff information databases for reporting/ analysis
• Handle reclass / financial matters
• First point of contact to provide professional advice on the interpretation of HR policies and procedures, employment legislation and processes
• Responsible for new appointment/re- appointment/ renewals of staff contracts on a timely basis
• Liaise with People Managers and grant administrators for manpower budget/costings to ensure available funding for hiring
• Coordinate EOM reports for billing, audit purpose
• General admin matters

Requirements :

• Minimum 3-4 years of prior working HR experience (universities experience preferred though not compulsory)
• Well-versed in employment act
• Meticulous and conscientious
• Able to interact with Senior Management and various stakeholders
• Independent in following up on matters and closing the loops
• Able to interact with Senior Management and various stakeholders
• Resourceful and able to handle tight timelines

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

• Logistics for the meetings are well coordinated and materials are disseminated accurately on a timely basis
• Collaborate with the CEO and senior leadership to develop and refine strategic plans for the four key transformations.
• Conduct research and analysis to identify best practices and innovative approaches in each transformation area, where necessary.
• Work with workgroup leads to establish and oversee cross-functional workgroups for each transformation area.
• Define clear roles, responsibilities, and expectations for workgroup members.
• Facilitate productive discussions and decision-making processes within workgroups.
• Ensure the development of comprehensive roadmaps and action plans for transformation initiative.
• Work with workgroups and ensure the setting of SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals and objectives for the transformation initiatives.
• Develop key performance indicators (KPIs) to measure progress and success.

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

1) Income Audit Function

• Verify Revenue Accuracy: Check that all charges for rooms and F&B are correctly posted to guest folios. Report any discrepancies to the FC/GM and the relevant departments (e.g., Front Office, Duty Manager, or F&B Manager) and ensure proper adjustments are made.
• Review Transactions: Examine all rebates, allowances, payouts, and manual postings to confirm they are properly approved and supported by documentation.
• Policy Compliance: Ensure hotel policies and procedures related to revenue audits, rebates, and allowances are strictly followed.
• Trial Balance Reconciliation: Perform a weekly reconciliation between the Opera system and Sun Systems.
• Guest Ledger Follow-Up: Review and address any outstanding balances in the Guest Ledger, ensuring they are transferred to the correct PM account when needed.
• Check Complimentary Use: Confirm that complimentary rooms and house-use rooms are properly approved and supported by the necessary documentation.
• Credit Card Reconciliation: Match credit card transactions between the payment terminal and POS system daily.
• Intercompany Transactions: Reconcile charges between COMO business units, ensuring they are authorized and backed by documentation before billing CMS.

2) Accounts Receivables Function

• Credit Card and Accounts Receivable
• Monitor and Reconcile Daily: Check and balance all credit card transactions for the hotel and outlets (F&B and Non-F&B) every day.
• Accounts Reconciliation: Regularly match Accounts Receivable balances to the general ledger control account.
• Debit and Credit Notes: Prepare and issue debit and credit notes daily, record them in the system, and ensure entries match the journals.
• Receipts Management: Ensure all payments are recorded in the ledger promptly.
• Dispute Handling: Investigate billing disputes and work with relevant departments to resolve them.
• Commissions Verification: Check and verify all travel agent and related commissions before approving payment.
• Billing: Send rental, FCU, and GTO invoices monthly to the respective Business Units, ensuring all required supporting documents are included.
• Reporting: Ensure all Accounts Receivable and Aging schedules are accurately prepared to facilitate a smooth month-end closing process.

3) General Cashiering

• Cashier Reconciliation: Balance the Cash Machine and Float transactions in Opera for each Front Office team member. Ensure Duty Managers sign off on all payouts and deposits received.
• Transaction Monitoring: Track Cash Machine activity, ensuring all withdrawals and deposits are valid.
• Address Discrepancies: Report any cash discrepancies to the Duty Manager, Front Office, Accountant, Financial Controller, and General Manager. Resolve issues within 24 hours.
• Cash Count: Conduct surprise cash counts of floats and the Cash Machine monthly, ideally twice a month with the Accountant or Financial Controller.
• Cash Limits and Deposits: Keep the Cash Machine balance below $20k, including cash floats. Deposit any excess in the bank with a Security Officer present.
• Record Keeping: Save scanned copies of all bank and cash machine slips in the “Banking Matters” folder for audit and records.

4) Other tasks where required

• Assist Accountant in a variety of ad hoc and / or special assignments when required.
• Assist in process improvements, ad-hoc projects

Job Responsibilities

• Assist Hotel GM in managing the day-to-day operation of the hotel.
• Provide courteous and efficient service and if possible to comply with each and guests' request.
• Familiar with rates in the hotel and their availability status; up-sell whenever possible.
• Resolves issues pertaining to guest’s negative feedback and manages the complaint effectively to maximize guest satisfaction and communicate to Management for any necessary follow up.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Job Requirements

• Minimum with GCE 'O' Level
• Cert in Hospitality or Tourism management will be an advantage.
• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations / Housekeeping in a hotel.
• Well-developed communication and customer relations skills.
• Exceptional customer service skills and proven problem-solving skills.
• Mature, meticulous, resourceful, organized and able to work independently.
• Able to work on rotating shifts and on weekend/PH

We are looking for a cunningly witty social media executive to oversee our company's presence on social media.

Responsibilities

1. Develop and execute social media strategies and online campaigns across various social media platforms that is aligned with the company's goals and objectives.

2. Creating written pieces that are sharp, memorable, and effective at prompting readers to take action.

3. Preparation of marketing collaterals for both print/non-print

4. Updating the website as required - including uploading new products and events images and videos.

5. Oversee company activities in social media platforms.

6. Able to read/ analyse/ report data and make marketing decisions accordingly.

7. Establishing strong and positive branding presence and image to customers.

8. Able to shoot lifestyle images/videos as needed both at jobsites/office, including post-photography editing.

9. Willingness to work occasional overtime.

Requirements

· Prior experience in social media management, product marketing, brand management and/or agency experience

· Good knowledge of digital marketing, advertising, social media, PR and retail trends and insights

· Proficient in Microsoft Office suite, especially Excel and other reporting tools

· Exceptional communication skills, both written and verbal

· Self motivated, and comfortable working independently or collaboratively with internal teams

· Proficient in Adobe Photoshop, Illustrator, and other photo/ video editing software.

· Photography and videography skills

· Excellent written and verbal communication skills

· Passion and knowledge about baby keepsakes is an added advantage

• Liaise with Institutional HR for necessary instructions & documents required for payroll processing.
• Perform monthly payroll computation of various cost centers.
• To be involved in month-end closing and accounts reconciliation.
• Process employees' claims, IR8A, and all other related tax forms and filings.
• Responsible for CPF contribution/refund.
• Attend to enquiries from employees.
• Handle ad-hoc activities as and when requested.

Requirements

• Diploma in any discipline with at least 3 years’ relevant Payroll experience for Senior Assistant Executive.
• Meticulous with an eye for detail
• A team player with a positive attitude and customer-oriented mindset
• Strong interpersonal, communication, and analytical skills
• Proficient in Microsoft Office applications
• Hands-on experience with SAP system and/or shared service payroll experience will be an added advantage

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

• Generate payment proposals to effect payments via various modes e.g. cheques, transfers, interbank GIRO etc.
• Vet through invoices or payment requests.
• Monitor payments via Direct Debit Authorisation (DDA) and ensure payments are processed in a timely manner.
• Request funds from institution.
• Review and follow up on open items in bank clearing account.
• Follow up with payment requestor for reissuance of expired cheques and long outstanding reconciling items.
• Assess the withholding tax status of invoices from overseas vendors and file withholding tax return within stipulated timeline.
• Preparation of withholding tax schedule.
• Complete bank statement posting and Accounts Payable clearing before the month-end closing.
• Assist in mail sorting according to the planned duty roster.
• Train and guide junior staff and assist in resolving difficulties encountered by them.
• Other ad-hoc duties as assigned

Requirements

• Diploma in Accountancy or equivalent
• Experience in SAP is preferred
• Proficient in Microsoft Office
• High integrity, meticulous and proactive
• Independent, self-driven with the ability to multi-task to meet tight deadlines
• Strong interpersonal, communication and analytical skills
• Customer service oriented with good service attributes and team spirit to achieve win-win outcome

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

• Oversee day-to-day financial matters, month-end and year-end accounts closing related to Payroll, which include:
• Pre-Payroll activities including, input and update employee details and manage government claims.
• Payroll activities including, process payroll, process CPF, and manage payroll payments.
• Post-Payroll activities, including provision for bonus, manage month-end/year-end closing, submission of IRAS Tax Declaration Annual Form 8E, and answer employee payroll enquiries.
• Regular review on compliance to statutory requirements.
• Supports and provides advice in structuring and developing the team to ensure smooth and efficient day-to-day Payroll operations.
• Liaise with internal and external auditors and/or tax agents on payroll related matters.
• Acts as contact point to institutional Finance and HR Partners closely to ensure organizational readiness and capability to deliver business results.
• Handle ad-hoc projects as and when requested.

Requirements

• Diploma/Degree in Business Administration/Commerce/Accountancy/HR or equivalent
• Strong interpersonal and communication skills
• Familiar with Employment and CPF Acts
• Ability to work in a high transactional volume environment
• Hands-on experience with SAP system and/or shared service payroll experience will be an added advantage

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

• Provide technical support for virtual events, onsite events, and onsite events with virtual participation, which will include:
• Setting up and taking down equipment;
• Being the technical operator for events;
• Performing post-production, including video production; and
• Assisting with pre- and post-event e-publicity, etc.
• Website and social media support; and
• Maintaining and accounting for technical and other equipment, etc
• Other adhoc duties as assigned.

The Requirements:

• Min Diploma/ Degree Holder with Min 2-3 years of relevant working experience
• Proficiency in the following software is preferred: OBS Studio, Zoom Meeting, Zoom Webinar, Microsoft Teams Live Event, other VTC software (e.g. Webex, Skype).
• Familiar with audio-visual systems;

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Description:

• Responsible for the projects and addition & alteration works of hospital, medical centre and other associated business unit as instructed by the management
• Track preventive maintenance works and service contracts for the department and support the car park operations
• To assist in projects and addiction & alteration works as assigned by Head of Department or reporting Supervisor
• Facilitate and manage assigned projects within given deadline & budget
• Independent and resourceful. Good problem solving & analytical skills
• Able to work well with people from across different departments and levels
• Support the car park operations
• Assist in any other duties assigned
• Able to manage the work schedule of contractors/ vendors to ensure the work / project within the timeline with minimum disruption to the patients and staff
• Work with colleagues and contractors to ensure al physical plants and equipment are serviced as planned
• Any other duties assigned by the Senior Technician/Engineer/Supervisor.

Requirements

• Possess at least a Diploma or Degree in Facilities / Facilities Management / Building Facility
• Able to consider Degree holders with no experience as training will be provided
• Keen to commit for 3 Months contract to 1 year contract
• Completion bonus provided at the end of 1 year
• Office hours

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Working Hours: 8.30 am to 6.00 pm

Schedule: 3 working days per week (Preferably Mon, Tues and Thurs; open to discussion)

Salary: $12/hr - $13/hr

Job Responsibilities:

1. Recruitment (not limited to) which includes preparing job description, posting of job vacancies, reviewing resumes, coordinating, scheduling the interviews, conducting reference checks, following up with the hiring managers and notifying candidates of the interviews outcome.
2. Pre-onboarding arrangement such as pre-employment check-up.
3. Other administrative duties such as updating HR records, checking invoices, filing.

Qualifications:

• Minimum a Diploma in HR or Business Administration or in any field
• No experience required as training provided

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

We are seeking a highly skilled and innovative Executive Engineer, Electrical to join our dynamic team in Singapore. In this role, you will be responsible for designing and executing electrical engineering systems for various projects.

• Design and develop electrical systems for building and infrastructure projects, including concept and detailed design phases
• Take ownership of assigned design components, ensuring timely completion and approval from relevant authorities and clients
• Collaborate with Local Authority Departments to secure approvals for design projects
• Prepare comprehensive design calculations, drawings, specifications, and tender documents under the guidance of senior engineers
• Analyze and solve complex electrical engineering problems, applying innovative solutions when necessary
• Ensure compliance with all relevant statutory regulations and safety standards in project designs
• Contribute to the continuous improvement of electrical engineering processes and methodologies
• Mentor and guide junior team members, fostering a collaborative and knowledge-sharing environment
• Participate in project meetings and present technical information to stakeholders effectively

Jobs Responsibilities

• To assist client on login issue
• Attend to inbound calls
• Require to do outbound calls when needed
• Advise on the necessary forms to complete
• Resolve client’s queries, handle complaints if needed

Job Requirements

• Min. 1-2 years of customer service experience

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

Salary: up to $2700

Working Days & Hours: Mon-Fri Office Hours

Location: Novena

Job Scope:

• Serve as primary coverage for educational contact person for the postgraduate programme.
• Assist and support the administration of Postgraduate Training Programmes.
• Assist and support the administration of medical seminars and workshops.
• Plan and administer programme onboarding, and orientation.
• Track all evaluations, monitor, and document compliance.
• Maintain documentation of all training records.

Job Requirements:

• Min Diploma in any relevant field preferably in healthcare

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

• Set up billing process with landlords
• Verify and process invoices from landlords for payments
• Raise billing instructions for invoices to corporate customers
• Prepare monthly reports for customers and landlords
• Take ownership of payment process to ensure prompt payment to landlords
• Coordinate with landlords / internal teams for meter reading / consumption verifications
• Coordinate and attend team meetings
• Maintain and update marketing collateral
• Any other duties as and when assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Manage GL, AP, AR, and fixed assets.
• Handle monthly closing for FI and CO.
• Prepare management reports and audit schedules.
• Process invoices, staff claims, and GST submissions.
• Support cashflow planning and government filings.

Requirements:

• Minimum Diploma/Degree in Accounting/Finance
• At least 5 years of relevant working experience
• Proficient with MS Office and SAP HANA system.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Responsibilities

• Ensure a seamless interview process including coordination with hiring managers and candidates to schedule interviews and provision of interview details and instructions to these stakeholders.
• Manage onboarding administration process including employee screenings, issuance of offer letters, collection of employee documents, employee declaration etc.
• Administer work pass application for employees and dependents, where applicable.
• Uphold good data management practices by ensuring accurate employee records
• Provide thoughtful, accurate and timely responses to stakeholders.
• Any others related ad hoc duties as assigned

Requirements:

• Minimum Diploma/Degree in Business/Human Resources
• Prior 1-2 years of relevant HR experiences is advantageous
• Meticulous and detailed
• Proficient with Microsoft Office

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Working Hours:

• 5-day work week (2 weekdays off per week)
• 8.30am to 6.15pm / 9.30am to 7.15pm

Job Description:

• Serve as the main contact for patients and partners.
• Manage patient appointments and walk-in inquiries.
• Provide excellent customer service and resolve concerns.
• Assist in scheduling and clinic planning to optimize revenue.
• Maintain accurate records and performance reports.
• Promote clinic services and cross-sell effectively.
• Upsell services and packages to increase customer satisfaction and revenue.

Qualification:

• Min 2 years Customer Service Experience
• Able to work on both weekends
• Able to work rotating shift

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Scope:

• Perform qualitative data analysis and verification
• Scorecard migration
• Prepare and disseminate reports
• Perform reviews onaccounts
• Early Alert review from production orders
• ECDD (CRRD/CDD reviews)
• Exception review report
• DMP/DRP Report
• Public domain news ( newspaper/media/ other units)
• Ad hoc duties

Requirements:

• Minimum Degree
• Proficient with Excel

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

• Daily course support
• Logistic preparation for class (eg. Attendance, Learning management System, exam slip for trainees, refreshment & etc)
• Update attendance and assessment result
• Course Evaluation Download
• Assist customers on course enquiries & registrations
• Follow up on registration, billing & payment
• Send confirmation to trainers & trainees
• Ad-hoc class support for Saturday and weekday evening lessons
• Any other tasks assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Aventis. A Certified Great Place to Work Company

At Aventis, we aim to inspire learning and empowering a smarter workforce through training and frontier technology. As a socially responsible member of the community, we strive to make a positive impact to our staff, stakeholders and our customers.

Corporate Training Executive

Responsibilities

• Coordinate administrative support for workshops and events including training materials and certificates
• Building good relationship with customers, trainers and other colleagues
• Update Events and Training Calendars and events on social medias
• Ensure timely response to customers enquires, quotation and training request

Requirements

• Diploma or Degree Holders (Fresh Graduates are welcome to apply)
• Positive and Customer-centric service mindset
• Strong communication (writing and speaking) and administrative skills
• Ability to multi-task, meet deadlines and work under pressure
• Meticulous and attention to details
• Job Types: Full-time, Permanent

Apply Now to Find out more

Drop in your application or visit us at www.aventislearning.com for more details

Salary: Up to $4.5K

Location: Yishun

Job Scope:

• Efficiently HR operations, compliance, and employee engagement.
• Ensure compliance with labor laws, regulations and maintaining up-to-date knowledge and implementing necessary changes.
• Assisting in recruitment, onboarding, exit and retention strategies.
• Supporting the development and implementation of HR policies and procedures.
• Processing of payroll and ensure that they are accurate and timeliness.
• Contributing to training and development programs.
• Managing employee records and ensuring compliance with labor laws.
• Acting as a point of contact for employee concerns and resolving workplace issues.
• Preparing of reports to support decision-making.
• Coordinating employee engagement activities and fostering a positive workplace culture.
• Supporting the administration of employee benefits such as insurance and retirement plans.
• Assisting in the yearly budgeting and performance management exercises

Job Requirement:

• Min. Diploma / Degree in any relevant field
• Min. 3-5 years relevant experience in HR, and able to perform Payroll
• Strong understanding of HR principles, labor laws, and best practices.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Able to start immediate / within a short notice preferred

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

We are hiring Contract Facilities Management Executive to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Responsible for the projects and addition & alteration works and other associated business unit as instructed by the management
• Track preventive maintenance works and service contracts for the department and support the car park operations
• To assist in projects and addiction & alteration works as assigned
• Facilitate and manage assigned projects within given deadline & budget
• Support the car park operations
• Assist in any other duties assigned
• Able to manage the work schedule of contractors/ vendors to ensure the work / project within the timeline with minimum disruption
• Work with colleagues and contractors to ensure al physical plants and equipment are serviced as planned

Job Requirements

• Min Diploma or Degree in Facilities Management preferred.
• Able to commence work immediately

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan Shan Pei
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

Job Description

1. Data Protection Compliance:

• Assist in reviewing, updating, and maintaining data protection policies and procedures.
• Ensure organizational practices comply with data protection regulations (e.g., GDPR, CCPA).

2. Data Inventory and Mapping:

• Help update and maintain records of processing activities (ROPAs).
• Assist in mapping data flows to identify risks and gaps.

3. Data Protection Impact Assessments (DPIAs):

• Support in conducting Data Protection Impact Assessments (DPIAs) for new or existing processes.

4. Training and Awareness:

• Help coordinate data protection training sessions for employees.
• Develop awareness materials on privacy and data security practices.

5. Incident Response:

• Assist in responding to data breaches, including investigation, documentation, and reporting.
• Ensure incidents are escalated to appropriate teams when necessary.

6. Auditing and Monitoring:

• Assist in internal audits and drills to identify data protection compliance gaps.
• Provide administrative support for external audits.

7. General Administrative Tasks:

• Maintain accurate records of all data protection-related activities.
• Prepare reports and presentations as required.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline.
• Preferably undergone Fundamentals of PDPA and/or Practitioner Certification in Personal Data Protection.
• Experience in compliance/audits especially data protection compliance.

Apply now by sending your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Ashley Loo | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

This position is available from January 2025 onwards.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.