Role Description

ADK Connect Singapore is seeking a highly motivated and results-driven Account Executive to join our team. In this role, you will be responsible for managing and developing relationships with new and existing clients (both local and international) to ensure client satisfaction and drive business growth. As the main point of contact for clients, you are expected to understand their needs and goals well, translating it to digestible information for internal stakeholders and work in tandem to develop solutions for the client. From internal colleagues to external vendors, you serve as the bridge between all parties to present a cohesive front towards the client, showcasing how our solutions are effective and efficient in achieving clients’ objectives.

Account Executive Duties and Responsibilities:

· Develop and maintain relationships with new and existing clients.

· Act as the main point of contact for clients, understanding their needs and offering solutions.

· Communicating with clients and gathering information about a project’s scope, budgets and timelines.

· Manage social media platforms and oversee media and creative executions.

· Collaborate with cross-functional teams to lead various marketing communication projects such as creative development in digital, social and offline formats, media campaigns, sales promotions, activations, market research etc, while ensuring client satisfaction and retention.

· Preparing and presenting proposals to clients.

· Analyze market trends and competition to inform sales strategies.

· Provide regular reporting & updates on project status to his/her manager.

· Participate in meetings, write contact reports (meeting recap) and contribute to the overall success of the projects.

· Support team members in account management as necessary.

Account Executive Skills and Requirements:

· Strong communication skills, both written and verbal, with the ability to clearly convey complex information to clients and internal teams.

· Proven track record of delivering complex projects while maintaining client satisfaction.

· Savvy with social media landscape and platforms.

· Excellent presentation skills, with the ability to create and deliver compelling proposals and presentations to clients.

· Strong relationship-building skills and the ability to build and maintain long-term client relationships.

· Ability to work collaboratively with cross-functional teams to ensure client satisfaction and retention.

· Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously.

· Knowledge and expertise in the industry & marketing communication terms

· Japanese language qualifications will be a strong advantage.

Responsibilities:

· Supervision and coordination of projects/ project team through different project stages

· Responsible for project costs and schedules

· Involvement in design development

· Incorporate codes, authority submissions, consultations

· Contract administration and any other site operational and project management matters

Desired Skills and Experience:

· Bachelor’s degree in Architecture or relevant field (project management etc.)

· Min. 3 years relevant working experience preferred.

· Positive working attitude, self-motivated and passionate

· Conversant with local building requirements and regulations

· Good time management skills

· Experience in high density housing and/or public housing

· Due to need of local knowledge, only Singaporean/ Singapore PR preferred

Job Summary:

• Oversee and participate in dishwashing operations at client restaurants.
• Ensure cleanliness and sanitation of all kitchenware and equipment.
• Maintain high hygiene standards and provide excellent service.

Key Responsibilities:

• Supervise and coordinate with kitchen staff and stewards.
• Manage inventory and order cleaning supplies.
• Ensure compliance with health and safety regulations.
• Operate and maintain dishwashing equipment.
• Prepare reports and maintain accurate records.
• Collaborate with team members and adhere to company SOPs.

Skills & Qualifications:

• Leadership and team management across multiple locations.
• Strong organizational and communication skills.
• Strict adherence to hygiene and safety standards.
• Ability to analyze data and optimize processes.
• Collaborative team player with a focus on efficiency.

Job title: Account Executive

Reporting: To Financial Controller

Requirement:

- Minimum Diploma in Accounting

- Minimum 3 years relevant working experience

- Good communication skills

- A good team player who can also work independently

- Proactive and positive working attitude

- Knowledge of Navision system will be an added advantage

Job Description:

- Handling full set of accounts for multiple entities

- Issuing invoices to customers

- Verifying vendor invoices and seek necessary approvals

- Maintaining inventory reports

- Reconciliation of Paypal, Cash and bank transactions in the backoffice

- Liaising with auditors and preparing audit schedules for year-end closing

- Processing backoffice payouts, including crediting and debiting the user accounts in the backoffice

- Extracting monthly report from the backoffice and analyzing the transactions

- Reviewing Payroll and preparing CPF contributions

- Support Financial Controller with ad-hoc reporting

Responsibilities:

● Remotely perform routine inspection of equipment and systems using online software platforms

● Data entry on maintenance finding on google sheets.

● Perform audit check remotely on onsite engineer corrective maintenance activities

● Perform routine maintenance tasks remotely, including software updates, calibration checks and system optimizations.

● Monthly hit individual and team preventive maintenance target

● Collaborate with onsite engineers to schedule and coordinate maintenance activities.

● Analyze performance data and trends to identify potential issues

Additional Information:

● Minimum O levels and above

● Team player & able to work independently with minimum supervision

● Computer literate

● Proficient in Microsoft applications (Excel)

● Attention to detail and problem-solving skills

Mon to Fri 9am - 6pm

Responsibilities:

• Organize and schedule meetings and events

• Carry out clerical duties, including answering phones and preparing documents

• Maintain stock sheet

• Coordinate and liaise with suppliers and store on delivery arrangement

• Make bookings with transporters for delivery to site

• Liaise with fabricator based on cutting list for the materials

Requirements:

• Good organizational and communication skills

• Proficient with using Microsoft office suites

• Good time management skills

Mon to Fri: 9am to 6pm

Job Summary

This role responsible for inventory management and inventory control in Accounting System and Warehouse.

Job Description:

1. Responsible for Company’s inventory management and maintenance.

2. Responsible for monitoring stock movements and maintenance at third party locations.

3. Responsible for managing the physical loading, unloading, storage of inventory and picking / packing when required.

4. Ensure compliance with inventory control processes with respect to movement of stock, item planning and control, re-order level, monitoring of non-moving items, timely discarding of approved scrap items.

5. Responsible for appropriate classification, segregation and maintenance of stock in designated areas.

6. Ensure appropriate documentation is maintained, referenced and filed.

7. Ensure compliance with inventory related updating in Accounting System.

8. Responsible for periodic stock taking, updating and reporting to all stakeholders.

9. Ensure proper co-ordination and communication with teams across all Company locations.

10. Responsible for timely identification of inventory variances, reporting and maintenance of records for variances.

11. Responsible for introducing appropriate procedures for control lapse if any.

12. Responsible for daily & monthly MIS reports to the stakeholders on regular basis and as per the requests by the concerned department as and when required.

13. Responsible for safe handling of inventory.

14. Additional duties as may be assigned by the management from time to time

Requirements:

-Min Diploma or Degree

-Min 1 year working experience in related field

-prior experience in inventory management would be at advantage but not a must

-Possess knowledge of Microsoft excel

Mon to Fri 9am - 6pm

Sat 9am - 1pm

Key Responsibilities:

• Campaign Planning & Execution: Recommend, execute, and optimize marketing campaigns across digital and social media to reach target audiences effectively.
• Content Creation: Create compelling content, including social media posts, email campaigns, blog articles, and promotional materials.
• Social Media Management: Oversee social media presence, including content creation, posting schedules, community engagement, and performance tracking.
• SEO & SEM: Assist in implementing SEO and paid advertising strategies to increase website traffic, improve search engine rankings, and maximize ROI.
• Brand Management: Support brand-building initiatives and ensure consistent messaging across all channels.
• Data Analysis & Reporting: Track, analyze, and report on key metrics for campaign performance and overall brand reach. Use insights to optimize future campaigns. Update daily Sales Tracker and Customer Database

Partnerships & Collaborations: Identify and coordinate partnership opportunities, influencer collaborations, and sponsorships to enhance brand exposure.

Benefit for Staff:

• Birthday Leave (and celebration!)
• Medical Coverage
• Bonus Plan
• Chinese New Year - Company's Lunch and Gift
• Apex Family Annual D&D and Recognition Awards
• Monthly Team Bonding Events
• Marriage Leave and Gift
• Newborn Gift
• Professional Training and Development and more...

Summary:

• Ensure all shipping instructions are issued on timely basis to Suppliers, Shipping Lines, 3rdParty Logistics (3PL) and packaging suppliers for on-time arrival of shipments to destinations globally.

Job Scopes:

• Issue of Shipping Instructions (SI) - Timeliness of SI issuance is critical to the on-time departure from origin and arrival of raw materials to all Michelin plants worldwide.
• Monitoring, analyzing, and troubleshooting of all operational issues encountered to find the best course of action for shipments of cargo.
• Taking raw material leadtime and preparations into consideration when issuing SIs and dynamic situation concerning maritime activities
• Logistics Coordination with Stakeholders - Effective liaising with relevant partners to ensure on-time deliveries and service commitment. In addition, to proactively alert stakeholders in case of any event of delays, failure and participates in the search for solutions.
• In the event of issues, the planner must have the ability to analyze and identify the root cause of issue and implement corrective actions to remedy situation. This include cross communications with suppliers, shipping lines representatives and 3PL entities.
• Provide detailed information on practices and tools to display effective monitoring of shipments and actions in place to address issues in the event of unexpected circumstance. (cargo delays, space capacity challenges etc).
• Acquainted with analysis of data management and to propose solutions to improve logistics procedures with new and/or existing working methods.

Requirements:

• Experience in Logistic Operation
• Analytical and able to perform analysis using available tools

Assist immediate supervisor in meeting production output.

Play a critical role in assembly operations and lead a team of technicians.

Drive operation excellence to meet operational requirements product on-time delivery and contractual as well as quality and safety compliance.

Spearhead Continuous Improvement projects as well as Ensure compliance with quality standards and regulations

Promote a safety culture within the production team and coordinate all environmental health and safety issues for the business unit to ensure a safe workplace.

Able to work 6 days.

Perform AP/AR function.

More than 5 years of experience

accept weekend overtime

• Regional coverage
• Broad exposure
• Opportunity for growth

A leading corporate bank is seeking a AVP, Credit Reviewer to join the team.

You will be required to perform credit review of the bank’s credit assets covering the APAC region. Perform annual risk assessment activities and audit planning together with key internal stakeholders. Reporting on key risk issues/controls for the business, monitor and follow up on auditees’ corrective actions according to the regulator’s recommendations. Coach junior team members in their credit review work.

The ideal candidate should have at least 6-8 years relevant experience in credit risk analysis, credit review, credit control with a banking background. Strong communication skills a pre-requisite as you will be required to work closely with key stakeholders.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Look forward to hearing back, thank you.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

COMPANY DESCRIPTION

Singapore Art Museum opened in 1996 as the first art museum in Singapore. Also known as SAM, we present contemporary art from a Southeast Asian perspective for artists, art lovers and the art curious in multiple venues across the island, including a new venue in the historic port area of Tanjong Pagar.

SAM is building one of the world's most important public collections of Southeast Asian contemporary art, with the aim of connecting the art and the artists to the public and future generations through exhibitions and programmes. SAM is working towards a humane and sustainable future by committing to responsible practices within its processes.

For more information, visit www.singaporeartmuseum.sg.

RESPONSIBILITIES

To support Singapore Art Museum's Front of House operations; by delivering quality customer service, ensuring pleasant visitor experience, handling enquiries, and supervising a team of Visitor Experience Officers.

• Prepare exhibition spaces for daily operations (including weekends and public holidays).
• Conduct daily briefing.
• Handle enquiries and requests from the public, including visitors and guests.
• Ensure good customer service and visitor experience at exhibition sites. Deliver service recovery, if necessary.
• Uphold admission guidelines and encourage positive visitor etiquette.
• Handle on-site incidents, if any.
• Collate feedback from visitors.
• Collect information on visitorship.
• Check and replenish marketing collaterals.
• Staff Information Counter at exhibition sites, when required.
• Assist the Manager to deploy and supervise a pool of Visitor Experience Officers.
• Ensure daily artwork checks are done, perform basic artwork troubleshooting, and report artwork status.
• Promote active communication and information sharing to facilitate operational effectiveness and efficiency.
• General Front of House support.
• Reconcile daily ticketing revenue, if venue is ticketed.
• Ensure all is in good order at exhibition spaces at the end of each day of operation.

• Minimum Diploma holder.
• Working experience in customer service is an advantage.
• Prior experience working at a museum is an advantage.
• Able to handle point-of-sale transactions.
• 5-day work week.
• Able to work on rotational schedule; including late evenings, weekends and public holidays.
• Travel to exhibition spaces sited across Singapore.

Responsibilities:

• Organize and schedule meetings and events

• Carry out clerical duties, including answering phones and preparing documents

• Maintain stock sheet

• Coordinate and liaise with suppliers and store on delivery arrangement

• Make bookings with transporters for delivery to site

• Liaise with fabricator based on cutting list for the materials

Requirements:

• Good organizational and communication skills

• Proficient with using Microsoft office suites

• Good time management skills

Mon to Fri: 9am to 6pm

Job Summary

This role responsible for inventory management and inventory control in Accounting System and Warehouse.

Job Description:

1. Responsible for Company’s inventory management and maintenance.

2. Responsible for monitoring stock movements and maintenance at third party locations.

3. Responsible for managing the physical loading, unloading, storage of inventory and picking / packing when required.

4. Ensure compliance with inventory control processes with respect to movement of stock, item planning and control, re-order level, monitoring of non-moving items, timely discarding of approved scrap items.

5. Responsible for appropriate classification, segregation and maintenance of stock in designated areas.

6. Ensure appropriate documentation is maintained, referenced and filed.

7. Ensure compliance with inventory related updating in Accounting System.

8. Responsible for periodic stock taking, updating and reporting to all stakeholders.

9. Ensure proper co-ordination and communication with teams across all Company locations.

10. Responsible for timely identification of inventory variances, reporting and maintenance of records for variances.

11. Responsible for introducing appropriate procedures for control lapse if any.

12. Responsible for daily & monthly MIS reports to the stakeholders on regular basis and as per the requests by the concerned department as and when required.

13. Responsible for safe handling of inventory.

14. Additional duties as may be assigned by the management from time to time

Requirements:

-Min Diploma or Degree

-Min 1 year working experience in related field

-prior experience in inventory management would be at advantage but not a must

-Possess knowledge of Microsoft excel

Mon to Fri 9am - 6pm

Sat 9am - 1pm

sales supervisor's job is to ensure a sales team meets or exceeds its sales goals. They also provide leadership and support to the team, and work with other departments to align sales strategies with the company's goals.

Responsibilities

• Set goals: Set sales goals and quotas, and communicate them to the team
• Monitor performance: Track sales performance and provide feedback to team members
• Train and motivate: Select, train, and motivate the sales team
• Coach: Provide coaching and process improvement to team members
• Manage inventory: Maintain inventory, order merchandise, and ensure items are in stock
• Manage schedules: Organize and distribute staff schedules
• Provide customer service: Ensure customer satisfaction and solve customer complaints
• Work with other departments: Work with other departments to ensure sales strategies align with business objectives
• Communicate: Act as a liaison between the sales team and upper management
• Provide insights: Provide insights into market trends, customer feedback, and team performance

Skills Strong organizational and leadership skills, Excellent communication and interpersonal skills, Ability to multitask, Ability to learn a variety of job descriptions, and Familiarity with company policies and legal guidelines.

What you will do:

1. Talent Acquisition Support

• Manage end to end campus recruitment for internship roles
• Assist in recruitment process such as interview arrangements, offer stage, internal procedures
• Facilitate in new hire onboarding and orientation
• Regular reports on recruitment activities, including candidate pipelines, time-to-fill, and source effectiveness.
• Develop and maintain relationships with educational institutions to enhance our talent pipeline
• Maintain accurate and up-to-date documentation related to recruitment

2. Compensation & Benefits

• Monthly payroll processing
• Consolidate attendance records, leave records, and other relevant data to ensure accuracy of payroll processing.
• Address payroll-related inquiries from employees and provide assistance in resolving issues.
• Collaborate with finance department to reconcile payroll discrepancies and ensure compliance with regulations
• Attend to queries on benefits related

3. Employee Engagement

• Involved in planning, organizing and execution of employee engagement activities, such as team-building events, employee recognition programs, and wellness initiatives.
• Contribute ideas to enhance the employee experience and promote a positive workplace culture.
• Collect feedback from employees through surveys

4. Administrative HR

• Maintaining employee records, updating HRIS databases, and preparing HR documents such as reports, letters and employment contracts.
• Work pass related mattersInternal communications to employees and responding to MOM surveys
• Assist in offboarding process of leaving employee
• Support in ad-hoc HR projects, initiatives and related matters as assigned.

Who you are:

• Diploma/Degree in Human Resource or HR certificate
• Prior experience in SG payroll
• Experience in talent acquisition is a plus
• Well organised with high level of professionalism, integrity, and confidentiality.
• Good knowledge of MOM employment law and work pass regulations
• Strong communication and interpersonal skills
• Ability to prioritise tasks and manage time effectively in a fast-paced environment
• Proactive, positive and a team player
• Well versed in MS Office

Job Description:

• Keep a record of accounts receivable, and subsequently issue invoice and statement promptly. Chase payment whenever it is not received on time. Control exposure to bad debt losses
• Reply to all the customers’ inquiries relating to the payment terms and request for special billing.
• Responsible for timely and accurate billing of all group master accounts.
• Responsible for posting daily City Ledger payments, and balancing of the daily audits. Process all advance deposit refunds and credit card refunds.
• Follow all hotel policy and procedure pertaining to the Accounts Receivable and Credit Policy.
• Assist in the verifications of credit worthiness of existing debtors and new credit requests, in particular the system of reference and substantiation of a debtor's standing.
• Investigate customer's credit worthiness by research through various available sources and to recommend credit approval or disapproval to the Management
• Handle all credit requests and queries from in-house guests. Set and continuously review credit limits for both In-House Guests and City Ledger Account.
• To check that the invoices collected are reflected correctly in the Daily City Ledger Posted.
• Report in the Opera system in terms of amount billed, guest name & account no. Transfer all the invoices from Front Office data to its respective accounts from the Opera system.
• Invoices must be signed by the guest except for travel agents & airlines whereby the room rates are confidential. For travel agent & airlines, vouchers covering the period of stay should also be attached to the invoices.
• Supporting checks such as outlet bills, laundry bills, room service bills & others must be attached to the invoices. If not, the officer will have to find the supporting documents from the income audit department.
• Follow up with Sales & Reservations Department if there is a variance in the room rates charged. As for the meeting & function bills, the officer has to check with the Catering Sales Dept.
• Validate all commission requests before handing over to AP for payment process. Ensure that the rates given to guests are commissionable, taking note any shortage of stay, cancellations or no-shows before approving the commission.
• Daily reconcile all credit card payments against Opera and post the corresponding credit card commission and bank charges timely.
• Understand and check that ALL Rewards are billed to and paid by Accor accurately and timely.
• Check the validity of PM rooms and follow up to clear the PM rooms on a daily basis.
• Maintain proper filing procedures & file documents into the correct folders.
• Any other ad-hoc tasks being assigned by the management.

Position Summary:

The Digital Marketing Executive role for the cleaning industry is responsible for developing and executing digital marketing strategies to enhance the company’s online presence, generate leads for cleaning services or products, and attract top talent. This role involves managing digital campaigns, optimizing online content, and leveraging recruitment-focused marketing to build a strong employer brand and attract qualified candidates.

Job Description and Requirements

Strategic Planning: Develop and implement effective marketing strategies that align with company goals and objectives.

Brand Promotion:

Oversee brand positioning, messaging and campaigns to strengthen brand presence in the market.

Customer Acquisition:

Design and execute campaigns to attract and retain customers, using a mix of digital and traditional marketing channels.

Social Media Management:

Develop and execute social media strategies across various platforms to engage with target audience, increase brand awareness and drive traffic.

Digital Advertising:

Plan, execute, and optimize digital advertising campaigns (eg. Google ads, social media ads) to achieve marketing objectives and maximise ROI.

Market Research:

Analyze market trends, customer behaviour, and competitive landscape to inform strategy and decision making.

Performance Tracking:

Monitor, measure, and report on the effectiveness of marketing initiatives, including social media and digital ads, adjusting strategies as needed to achieve targets.

Collaboration:

Work closely with other departments, including sales and product development, to ensure marketing strategies are integrated and supportive of overall business goals.

Mon to Fri: 8:30am to 5:30pm

• Handle full set accounts for Group Companies
• Maintain accurate and up-to-date records in the accounting system
• Long and short-term cash flow projection and monitoring
• Prepare invoicing, debit and credit notes, payments, issuance of cheques/ TT and e-filing duties, bank reconciliation, cashflow statements.
• Liaison with external auditors pertaining to statutory audit
• Liaison with tax agent on company taxation matters
• Liaise with company secretary, bankers, local authorities, and other relevant parties pertaining to finance and account related matters
• Prepare investment monthly report, handle claims reimbursement
• Maintain office files, documents, and supplies, ensuring efficient operation and organization.
• Provide general support. Perform general office duties including filing, data entry, and maintaining office supplies. Handle incoming and outgoing mail, packages, and deliveries. Assist with preparing documents, reports, and correspondence.
• Provide support to various departments as required
• Ad-hoc duties as and when required.

Company’s Profile:

Our client, a leader in APAC's digital media solutions, is renowned for pioneering first-to-market media innovations. They are ranked second globally and they hold world-class ISO certifications for quality in media systems and products. With a vast and established customer base, they are seeking a Sales Executive to join their team and contribute to their ongoing success.

Location: MacPherson (5 mins walk from Tai Seng MRT)

Working hours: Monday - Friday, 9.00am to 6.00pm

Job Responsibilities:

• Responsible for managing all key accounts, primarily in South-East Asia region (occasional travel required)
• Explore new business opportunities and pursue new market opportunities
• Develop strategies to achieve sales target and brand exposure
• Conduct market and competitor analysis for market planning
• Prepare sales report and relevant analytical reports

Requirements:

• At least 1 – 3 years’ technical equipment sales/account management experience in IT/Media industries
• Excellent communication skills in English (written and spoken)
• Willing to travel occasionally to South-East Asia countries for customer visits/annual exhibition

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

We are looking for an experienced Business Development Executive (Solutions) with a solid grasp of Microsoft’s productivity, security, and compliance solutions. The ideal candidate should be adept at building relationships, identifying client needs, and promoting solutions centred on Microsoft 365, Intune, and Microsoft’s security offerings. This role combines both strategic business development and solution-driven consultation, requiring expertise to connect business objectives with technology solutions to drive client success.

Note: Multiple vacancy available including Senior Business Development Manager

Dare to Dream | Go the Extra Mile | Passionate | Hungry | Accountability

• Lead the sales process: Engage with prospects and clients, assess their needs, and recommend tailored Microsoft solutions for productivity, security, and compliance.
• Solution design: Leverage Microsoft 365, Intune, Purview, Sentinel, and Azure knowledge to outline high-level solutions aligned with client goals.
• Build trust with clients: Act as a strategic advisor, explaining cybersecurity essentials and advising on solutions to enhance security postures.
• Pre-sales support: Conduct solution demonstrations, assist with technical queries, and provide input on architectural designs to meet client needs.
• Relationship management: Establish and maintain strong client relationships, ensuring satisfaction and identifying opportunities for business growth.
• Collaborative delivery: Work closely with internal teams to ensure smooth execution and client satisfaction, driving continuous enablement and learning.
• Stay informed: Keep up with industry trends to ensure our solutions meet the latest standards and client expectations.

Qualifications

• Demonstrated experience in selling Microsoft solutions for productivity, security, and compliance, including Microsoft 365, Intune, and Purview.
• Strong understanding of cybersecurity and the ability to convey technical solutions in business terms.
• Experience with Azure or other public cloud platforms, particularly in a sales or business development capacity.
• Proficiency in high-level solution design to meet varied customer needs.
• Strong communication and presentation skills to effectively engage and build trust with diverse clients.
• Solid business acumen, with the ability to engage senior stakeholders.

Mandatory Certification

• Microsoft 365 Certified: Fundamentals.

Good to Have Certifications

• Certified Information Systems Security Professional (CISSP).
• Microsoft Certified: Security, Compliance, and Identity Fundamentals.
• Microsoft Certified: Azure Fundamentals.

• Competitive salary package with performance incentives.
• Career development within a leading technology-focused company.
• Supportive, dynamic work environment with access to the latest technology.

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Diploma or Degree Holder

Good knowledge of social media platforms including Facebook, Instagram, TikTok & Youtube

Proficiency in social media advertising tools, graphic design

Proficient in Excel, PowerPoint, Canva and other video editing apps

Experience with marketplace - Shopee, Lazada

Manage day to day e-commerce orders and operations

Assist with uploading new products to various marketplace and website

Create artwork for posters, displays and videos for social media stories

Assist the Marketing and Sales Department in maintaining and preparation of sales reports,

business presentations and maintaining updated pricelists

Be actively involved in creating, updating contents for social media and listings

Perform administrative duties and fulfil any other responsibilities as and when required

Job Scope

• Identify and prospect new business/clients via sales/cold-calling and sales activities.

• Generate new sales leads, contract negotiation and sales closure.

• Responsible for delivering expected sales revenue target and profitability.

• Attend to customers feedback/ complaints and follow up with high-quality after sales services.

• Act as the customers' main point of contact, by liaising closely with the relevant departments to ensure that their queries, problems, or issues are deal with appropriately.

Job Requirements:

• Min. 2 years of Sales / Business Development/ Account management experiences across freight forwarding industry.

• Experience in any vertical market and strong knowledge in Freight Forwarding (Air & Sea) is preferred.

• Demonstrable track record of over-achieving sales target is a plus.

• Have relevant experiences on operation work in Air or Ocean operation department will be at advantage.

• Fast learner and passion in sales.

• Excellent knowledge of MS Office and good presentation skills.

Mon to Fri 8.30am - 6pm