Job Description

1. Ensure timely and accurate month-end closing to the management.
2. Responsible for various accounting tasks (i.e. AR & AP process, GL reconciliation etc)
3. Prepare quarterly GST reports.
4. Coordinate and liaise with external auditors and tax agent.
5. Review employees’ expenses claims and prepare monthly payroll reports.
6. Prepare and reconcile quarterly subvention claims with MOH.
7. Assist in any ad hoc tasks assigned.

Preferred Skills

1. Able to work independently in a fast-paced environment.
2. Strong technical knowledge in accounting and GST
3. Hands-on and meticulous with an eye for details
4. Experience in working with huge amount of data
5. Proficiency in Microsoft Office suite.

Qualifications and Education Requirements

• Diploma in Accountancy and above, with more than 2 years of relevant experience.

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives. We’re DuoMed, a home-grown leader in the design and supply of medical solutions. More importantly, we put patient care first! We innovate to improve clinical outcomes and affordability for healthcare professionals and their patients.

As our high growth momentum continues, we're currently hiring for Junior Product Specialist to join our expanding Wound Care team in Singapore! The ideal candidate has at least 2 years of successful Medical Device or Medical Supply sales experience (Wound Care Solutions is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Identify and maximize sales opportunities in wound management to achieve agreed sales target and to grow the business in accordance to strategy.

· Develop and maintain the Account Plan in order to identify potential volume.

· Network Accounts, mapping and developing contacts with key decision makers and influencers beyond the standard sales call.

· Promote the full range of products to Accounts, to increase sales revenue and to achieve strategic supplier status in these accounts.

· Manage an agreed and balanced number of Key accounts. As projects are realized or become reprioritized, they should be replaced by new opportunities.

· Full consultation and liaison with Sales Managers to ensure that planned activities are in line with and support over all strategies and objectives.

· Support our in-market research, sales calls, training, launches of new products etc.

· Seek market information on competitor activities and products to help shape accurate strategies and marketing campaigns.

· Identify training needs to develop competencies required to improve performance and meet customer needs.

Qualifications & Requirements

· Minimum a Diploma in any field.

· Minimum of 3 years in Product Specialist (Sales) or equal experience in the Hospitals & Nursing Homes market will be an advantage.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

Interested candidates please send your resume to [email protected] or contact 94375522. We regret that only suitable candidates will be shortlisted for further discussion.

Job Title

Customer Care Officer (Basic salary + Incentive + Comm)

Occupation

CUSTOMER CARE OFFICER

Job Description & Requirements

novita is looking for a sincere individual to join us as a Customer Care Officer who can communicate effectively with people from all levels and is passionate in striving for service excellence.

Customer Care Officer

Responsibilities:

• To deliver consistent customer experiences across multiple touch points
• Initiate ways to improve customers' experience
• Handle customers’ service repair requests, enquiries & feedback
• Handle sales enquiries (+ commission)
• Handle administrative matters pertaining to the department and any other duties or projects as assigned from time to time

Requirements:

• Min Diploma Level
• Min 1 year in customer service experience
• Possess excellent communication and interpersonal skills
• Good disposition with excellent service aptitude
• Good knowledge in MS Office applications
• Able to work independently or in a team environment
• Able to multi-task and work under minimum supervision

Working Location - North

Working hrs / day - 8.45am to 6.00pm (Mon - Fri), 8.45am to 1.00pm (first sat of the month)

We are committed to provide opportunity for career advancement and offer attractive salary that commensurate with work experience. Interested candidates, please send in your resume, cover letter, and portfolio via APPLY NOW button.

Responsibilities:

• Report directly to the General Manager.
• Directly responsible for growth through supporting potential clients in selecting a Caregiver which is in line with their medical and social needs, and guiding them through all contractual requirements.
• Actively drive sales volume through quick follow-ups with potential clients.
• Provide accurate information to clients on policies, procedures and service.
• Pro-actively perform all necessary compliance tasks & paperwork to ensure that contracts are closed professionally.
• Represent the company’s services with confidence. Communicate clearly and appropriately with clients & business partners.
• Actively build professional relationships with doctors & nurses within local hospitals, clinics and medical centres.

Requirements:

• 2-3 years of experience in a sales or business development capacity.
• Diploma or Degree in Nursing or equivalent or experience in the ILTC sector would be a good to have but is not necessary. We are open to any profiles who are service-oriented and willing to learn in a fast-paced environment.
• 5-days work week. Some Saturdays required.
• Good command of English (Written & verbal).
• Able to work independently.
• CEI-certified would be good to have but not necessary.

Benefits:

• Attractive base salary and excellent sales commission.
• Great opportunity for career development in a growing market and company.
• Industry-specific training and coaching by a highly experienced team.
• Opportunity to learn more through our teams in China/Hong Kong/Myanmar/Sri Lanka/India
• 15 days annual leave.

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives. We’re DuoMed, a home-grown leader in the design and supply of medical solutions. More importantly, we put patient care first! We innovate to improve clinical outcomes and affordability for healthcare professionals and their patients.

As our high growth momentum continues, we're currently hiring for Junior Product Specialist to join our expanding Wound Care team in Singapore! The ideal candidate has at least 2 years of successful Medical Device or Medical Supply sales experience (Wound Care Solutions is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Identify and maximize sales opportunities in wound management to achieve agreed sales target and to grow the business in accordance to strategy.

· Develop and maintain the Account Plan in order to identify potential volume.

· Network Accounts, mapping and developing contacts with key decision makers and influencers beyond the standard sales call.

· Promote the full range of products to Accounts, to increase sales revenue and to achieve strategic supplier status in these accounts.

· Manage an agreed and balanced number of Key accounts. As projects are realized or become reprioritized, they should be replaced by new opportunities.

· Full consultation and liaison with Sales Managers to ensure that planned activities are in line with and support over all strategies and objectives.

· Support our in-market research, sales calls, training, launches of new products etc.

· Seek market information on competitor activities and products to help shape accurate strategies and marketing campaigns.

· Identify training needs to develop competencies required to improve performance and meet customer needs.

Qualifications & Requirements

· Minimum a Diploma in any field.

· Minimum of 2 years in Product Specialist (Sales) or equal experience in the GPs & Nursing Homes market will be an advantage.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

Interested candidates please send your resume to [email protected] or contact 94375522. We regret that only suitable candidates will be shortlisted for further discussion.

AT.SPACE STUDENT CARE is a student care centre that guides children to understand self-worth, independence, responsibility and mindfulness

We currently manage centres in both Bishan and Novena.

We are looking for teachers to join our aspiring team in Novena.

Responsibilities:

• Conduct lessons according to the center’s curriculum
• Manage care routine for primary school children
• Supervise homework, life-skills & recreational activities
• Conduct indoor & outdoor activities
• Assist with field trips, excursions or visits
• Provide a positive, nurturing, safe & secure learning environment for students
• Inform supervisor of any noteworthy incidents that occur while the students are under your supervision
• Perform other related duties as required
• Able to commit 5 days a week, Mon-Fri
• Applicants with Diploma & above are an advantage.
• Energetic, enthusiastic character with passion in the education environment
• Enjoy communicating with students.
• Basic interpersonal skills
• Able to teach and conduct lessons in English & Mandarin
• Student care centre experience preferred
• Positive work attitude & full of initiatives
• Able to work independently as well as in a team

Working Hours & Days:

Monday to Friday,

12.30pm - 8.00pm (School Term)

8am - 4.30pm or 12.30pm-8pm (School Holidays)

Salary: $2,000 - $2,200

Part time/ Full time position available.

Clinical Care

• Assists the registered nurses in the delivery of nursing care to the residents in the Home.
• Assists the physiotherapist in the delivery of therapeutic activities to the residents in the Home
• Helps to maintain a clean, safe and neat environment for the residents in the nursing home.
• Accompanies residents to the hospital/polyclinic for follow-up appointments.

Training and Development

• Attend upgrading programs to keep abreast with clinical knowledge and to develop work-required skills.

Administration

• Assists in the admission and orientation of new residents

Ensure all documentation of residents’ case is maintained appropriately.

Locally Trained

• GCE N Level
• Attained Training in either one of the courses:
  WSQ Higher Certificate / Advanced Certificate / in Healthcare Support (Nursing Care)
  Institute of Technical Education (ITE) Approved Training Centre (ATC) Healthcare (Home Care) Programme

Successful applicants without the qualifications will be sent for Certificate in Community Care (Community Care Traineeship Programme) with all courses funded by the employer.

EMT Role

• Transport residents from the nursing home for their routine medical appointments and admission/discharge
• Coordinate with the Staff Nurses in the planning of the route and time of transport.
• Maintain cleanliness and working condition of the van.
• Attends to any other delivery requirements or errands when needed.

Care Assistant Role

• Assists the registered nurses in the delivery of nursing care to the residents in the Home.
• Assists the physiotherapist in the delivery of therapeutic activities to the residents in the Home
• Helps to maintain a clean, safe and neat environment for the residents in the nursing home.

Requirements:

• Relevant EMT course with SCDF/SAF
• AED/BCLS Certified
• Able to work under high pressure and fast pace environment

Successful applicants without the qualifications will be sent for Certificate in Community Care (Community Care Traineeship Programme) with all courses funded by the employer.

Responsibilities:

• Report directly to the General Manager.
• Directly responsible for growth through supporting potential clients in selecting a Caregiver which is in line with their medical and social needs, and guiding them through all contractual requirements.
• Actively drive sales volume through quick follow-ups with potential clients.
• Provide accurate information to clients on policies, procedures and service.
• Pro-actively perform all necessary compliance tasks & paperwork to ensure that contracts are closed professionally.
• Represent the company’s services with confidence. Communicate clearly and appropriately with clients & business partners.
• Actively build professional relationships with doctors & nurses within local hospitals, clinics and medical centres.

Requirements:

• 2-3 years of experience in a sales or business development capacity.
• Diploma or Degree in Nursing or equivalent or experience in the ILTC sector would be a good to have but is not necessary. We are open to any profiles who are service-oriented and willing to learn in a fast-paced environment.
• 5-days work week. Some Saturdays required.
• Good command of English (Written & verbal).
• Able to work independently.
• CEI-certified would be good to have but not necessary.

Benefits:

• Attractive base salary and excellent sales commission.
• Great opportunity for career development in a growing market and company.
• Industry-specific training and coaching by a highly experienced team.
• Opportunity to learn more through our teams in China/Hong Kong/Myanmar/Sri Lanka/India
• 15 days annual leave.

Job Purpose

The role involves with a respective group in MWS providing HR consulting, advise and guide to influence talent decisions, adding value to the Centre’s operations and its main point of contact between the Centres and HR. Besides being a Care Partner, you will also be responsible for MWS’ talent pipeline, ensuring the best candidate experience for both internal and external candidates whilst partnering stakeholders in managing the full recruitment life cycle.

In this role, you will establish the resources needs of stakeholders, understand external trends in the market, engage and evaluate talents for the roles and manage negotiations through to close the positions. At the same time, you align the interests among various stakeholders to promote a cooperative and collaborative work environment; adopt a service excellence mindset and is passionate about addressing centre-specific people issues, needs and challenges.

Responsibilities

1) Strategic Business Partnering and HR Advisory

• Build and develop a strong and trusted relationship with the HOCs/HODs, Managers and Staff of the assigned group to establish credibility and accountability
• Establish a strong understanding of the Centre’s goals, operations needs/challenges (current or future) and ground issues of the assigned group
• Be well-versed in the Expenditure of Manpower (EOM), manpower requirements, staff promotion and succession planning, etc. that are unique to the assigned group
• Provide HR advisory and guidance to influence talent decisions and adding value to the centre operations
• Work internally with Talent Development and Talent Rewards to put together the right resources to develop thoughtful solutions as well as recommendations to support the assigned groups in their issues/challenges
• Make regular visits to the assigned Centres and walk the ground to hear the voices of employees

2) Recruitment

• Be accountable for the recruiting process across job levels and functions of the assigned group
• Responsible for the end-to-end recruitment process; from gathering requirements, advertising, sourcing, interviews, and negotiation to offer management
• Advise hiring managers on hiring process and ensures that recruitment follows corporate and local laws
• Build and maintain talent pipelines; provide excellent candidate experience and create a strong brand presence for the organisation
• Participate in recruitment and outreach events
• Be an advisor to the HOC/HOD in proactively researching, exploring and developing innovative recruitment strategies to attract talents
• Partner closely with MWS’ Communications Department to execute effective recruitment marketing and employer branding initiatives to potential candidates
• Develop an effective applicant tracking system to manage recruitment process and track all recruitment related activities data in a timely manner
• Responsible to provide an accurate & timely recruitment report by adapting a data driven approach to recruitment

3) HR Support Areas

a) Employee Experience

• Handle and prepare for new employee on-boarding and induction to ensure progressive assimilation to MWS, Centre and the job
• Discuss employee confirmation, transfer, conversion, renewal and re-employment with HOCs/HODs, managers and staff to ensure smooth transition to the next milestone, new position or employment phase/condition, etc.
• Coach managers on the Performance Appraisal process with Form completion and performance conversations with employees
• Prepare and handle employee off-boarding to ensure smooth and gracious exit experience, be it voluntary or involuntary exit

b) Employee Retention effort

• Propose retention options, initiatives and strategies to better retain talents and reduce staff turnover
• Conduct surveys and interviews to gather valuable feedback
• Compile and analyze data collected from employee surveys and interviews
• Identify specific areas of issues and/or concerns
• Propose and advise Action Pan to address or improve any issues and/or concerns identified
• Measure staff turnover

c) Employee Engagement & Activities

• Participate in rolling out organization-wide events and activities such as Staff Recognition Award, MWS Day, Recruitment Fairs, etc.

d) Employee Relations

• Manage employee poor work performance, including the process of PEP (Performance Enhancement Plan)
• Manage employee disciplinary issues
• Handle employee grievances
• Manage workplace conflict and dispute

e) Any other ad-hoc duties assigned by your supervisor

Job Requirements

• Degree in any discipline, preferably in Human Resources
• At least 6 years of HR work experience with business partnering exposure
• Knowledge of Singapore Employment Act
• IT savvy and familiar with MS Office suite
• Able to work independently as well as a team player
• Good communication skills
• Good problem-solving and analytical skills
• Positive attitude with initiative

Job Description:-

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer
• To follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement: -

• A ‘ready to serve’ mentality and a ‘willingness to serve’ heart
• 5 days’ work week (require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home
• Preferably two years of working experience in similar field
• Able to communicate / written with English and Mandarin in order to assist Mandarin speaking clients on their queries and concerns.
• Self-motivated, team player and able to work independently with minimum supervision

* The office will be relocated to Genting Road in April'24.

Job Description: -

Counter (Primary Responsibility)

• Attend to walk-in customers, be it
• General Enquiries
• Repairs (First-Level Check)
• Products(s) Viewing & Introduction
• Showroom Sales
• Shell Escape Redemption
• Receiving inbound and making outbound calls
• Showroom maintenance (house-cleaning etc.)
• Administrative works (paper works etc.) related to counter and showroom
• Follow-up on customers’ & dealers’ repair sets
• Assist Call Centre when called upon
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled

Call Centre (Secondary Responsibility)

• Receiving inbound and making outbound calls
• Administrative works (paper works etc.)
• Assist to handle enquires from our Business WhatsApp
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled

Requirement: -

• A ‘ready to serve’ mentality and a ‘willingness to serve’ heart
• 5 days’ work week (require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home
• Preferably two years of working experience in similar field
• Able to communicate / written with English and Mandarin in order to assist Mandarin speaking clients on their queries and concerns
• Self-motivated, team player and able to work independently with minimum supervision

* The office will be relocated to Genting Road in April'24.

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives. We’re DuoMed, a home-grown leader in the design and supply of medical solutions. More importantly, we put patient care first! We innovate to improve clinical outcomes and affordability for healthcare professionals and their patients.

As our high growth momentum continues, we're currently hiring for Junior Product Specialist to join our expanding Wound Care team in Singapore! The ideal candidate has at least 2 years of successful Medical Device or Medical Supply sales experience (Wound Care Solutions is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Identify and maximize sales opportunities in wound management to achieve agreed sales target and to grow the business in accordance to strategy.

· Develop and maintain the Account Plan in order to identify potential volume.

· Network Accounts, mapping and developing contacts with key decision makers and influencers beyond the standard sales call.

· Promote the full range of products to Accounts, to increase sales revenue and to achieve strategic supplier status in these accounts.

· Manage an agreed and balanced number of Key accounts. As projects are realized or become reprioritized, they should be replaced by new opportunities.

· Full consultation and liaison with Sales Managers to ensure that planned activities are in line with and support over all strategies and objectives.

· Support our in-market research, sales calls, training, launches of new products etc.

· Seek market information on competitor activities and products to help shape accurate strategies and marketing campaigns.

· Identify training needs to develop competencies required to improve performance and meet customer needs.

Qualifications & Requirements

· Minimum a Diploma in any field.

· Minimum of 2 years in Product Specialist (Sales) or equal experience in the GPs & Nursing Homes market will be an advantage.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

Interested candidates please send your resume to [email protected] or contact 94375522. We regret that only suitable candidates will be shortlisted for further discussion.

AT.SPACE STUDENT CARE is a student care centre that guides children to understand self-worth, independence, responsibility and mindfulness

We currently manage centres in both Bishan and Novena.

We are looking for teachers to join our aspiring team in Novena.

Responsibilities:

• Conduct lessons according to the center’s curriculum
• Manage care routine for primary school children
• Supervise homework, life-skills & recreational activities
• Conduct indoor & outdoor activities
• Assist with field trips, excursions or visits
• Provide a positive, nurturing, safe & secure learning environment for students
• Inform supervisor of any noteworthy incidents that occur while the students are under your supervision
• Perform other related duties as required
• Able to commit 5 days a week, Mon-Fri
• Applicants with Diploma & above are an advantage.
• Energetic, enthusiastic character with passion in the education environment
• Enjoy communicating with students.
• Basic interpersonal skills
• Able to teach and conduct lessons in English & Mandarin
• Student care centre experience preferred
• Positive work attitude & full of initiatives
• Able to work independently as well as in a team

Working Hours & Days:

Monday to Friday,

12.30pm - 8.00pm (School Term)

8am - 4.30pm or 1.00pm-8pm (School Holidays)

Salary: $1,600 - $2,000

Part time/ Full time position available.

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives. We’re DuoMed, a home-grown leader in the design and supply of medical solutions. More importantly, we put patient care first! We innovate to improve clinical outcomes and affordability for healthcare professionals and their patients.

As our high growth momentum continues, we're currently hiring for Junior Product Specialist to join our expanding Wound Care team in Singapore! The ideal candidate has at least 2 years of successful Medical Device or Medical Supply sales experience (Wound Care Solutions is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Identify and maximize sales opportunities in wound management to achieve agreed sales target and to grow the business in accordance to strategy.

· Develop and maintain the Account Plan in order to identify potential volume.

· Network Accounts, mapping and developing contacts with key decision makers and influencers beyond the standard sales call.

· Promote the full range of products to Accounts, to increase sales revenue and to achieve strategic supplier status in these accounts.

· Manage an agreed and balanced number of Key accounts. As projects are realized or become reprioritized, they should be replaced by new opportunities.

· Full consultation and liaison with Sales Managers to ensure that planned activities are in line with and support over all strategies and objectives.

· Support our in-market research, sales calls, training, launches of new products etc.

· Seek market information on competitor activities and products to help shape accurate strategies and marketing campaigns.

· Identify training needs to develop competencies required to improve performance and meet customer needs.

Qualifications & Requirements

· Minimum a Diploma in any field.

· Minimum of 2 years in Product Specialist (Sales) or equal experience in the GPs & Nursing Homes market will be an advantage.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

Interested candidates please send your resume to [email protected] or contact 94375522. We regret that only suitable candidates will be shortlisted for further discussion.