Responsibilities

As a User Experience Designer, you will be responsible for creating intuitive and seamless user interfaces that meet the unique needs and challenges of our clients in the financial industry. You will collaborate with cross-functional teams, including developers, product managers, and business analysts, to ensure the successful delivery of user-centric solutions.

Responsibilities

• Conduct user research to understand the needs, behaviors, and pain points of users.
• Lead Design Thinking workshops such as User Journey Mapping, “How Might We?” workshops and other user and client facing activities.
• Create detailed wireframes, user flows, and prototypes to communicate design concepts and interactions.
• Document and gather user requirement analysis for the design, definition, development, implementation and enhancement of new or existing IT projects/systems.
• Ensure that designs adhere to industry standards, notably the SGDS (Singapore Government Design Systems)
• Produce high-fidelity UI designs that align with brand guidelines and enhance the visual appeal of financial IT solutions.
• Plan and conduct usability testing sessions to gather insights and validate design decisions.

Profile

• Bachelor's degree in a relevant field (e.g., HCI, Interaction Design, Graphic Design or computer science)
• Strong analytical and problem-solving skills as well as the ability to work independently.
• Proven experience as a User Experience Designer with a focus on IT projects in the financial industry or with the Singapore Government. Understanding of financial industry regulations and compliance requirements.
• Excellent communication and collaboration skills.

Responsibilities:

• Support our group company PC Securities Financial Group with account lifecycle management processes from onboarding to maintenance of clients, follow through documentation up until handover to Operations
• Establish and manage relationship, build and preserve trusting bonds with clients
• Handle clients’ needs and enquiries to provide them with quality services
• Manage the total wealth of clients by matching our financial and investment product solutions to their needs
• Establish workflow processes and take part in automation of client onboarding project

Requirements:

• Minimum 1 year of relevant working experience in financial services organization
• MAS licensed representative, possession of CMFAS certification (M5, M6, M6A, M8, M8A, M9, M9A & HI) preferred
• Customer focused and able to provide a high standard of client service
• Ability to take ownership of client enquiries
• Team player, helpful and well organized
• Experience in covering HNWI in the Southeast Asia market will be given priority
• Good command of both English and Mandarin (oral and written, to handle both English and Mandarin speaking clients)
• Remuneration commensurate with experience

Job Responsibilities

• Responsible for all the commercial and technical scope for the Long Term Service Agreement with Customer
• Be responsible from a technical and commercial perspective for the management, planning and execution of projects assigned to your team.
• Collaborate with Customer and the company to define list of spare parts needed for the outage and be responsible for the logistic in collaboration with administration team assigned for the project
• Be responsible of creating work scope for the outages in collaboration with Field service and Engineering department.
• Support the operation and maintenance of rotating machines, steam valves and auxiliary systems
• Analyse operational data to investigate various operation problems on turbines and auxiliary systems
• Investigate problems that have occurred during maintenance works and capable of providing solutions on an urgent basis act as interface between commercial, service and repairs teams (in case will be required).
• To lead Customer internal negotiation and implementation meetings as required
• Prepare and demonstrate LTSA presentation to prospect customers.

Job Responsibilities

• Degree graduate in Mechanical Engineering or other relevant
• Previous Long Term Service Agreement execution experience in power plants or industrial plants equipment is preferable
• More than 10 years of working experience and preferably in Power Industry
• Diploma/Degree in a relevant engineering, technical or business field
• Experience in technical troubleshooting and resolving technical and commercial issues for customers
• Good negotiating skills
• Willing to go to Power Plant site and station at the Power Plant site during outages

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23880

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

What the day will look like

• IFRS 17 client projects and remediation
• Client finance and actuarial transformation including the software implementations and managed service arrangements.
• Mergers, Acquisition and Market Entry
• Steering IFRS 17 support managed service
• One-off IFRS 17 Captive set-up including technical accounting papers, policies and processes.

How this opportunity is different

The role will provide support to the Head of Finance Consulting STG APAC in relation to leading and developing the origination, sale and delivery of finance consulting services to new and existing Insurance clients in APAC. Services will be provided in cooperation with the Actuarial STG APAC team and will report to the Head of Finance Consulting STG APAC. The role will assist in the hiring, training and management of STG junior actuarial staff in ASEAN and the wider APAC region.

Skills and experience that will lead to success

• Candidates should be educated to degree level and be a qualified accountants with at least 10 years of experience. Similar degrees or qualifications will be considered
• Prior experience in a consulting role with a big four accounting firm.
• Prior experience should include leading workstreams of multi-million USD finance and actuarial transformation engagements.
• Prior experience of selling consulting services.

Our Company

Teradata is the connected multi-cloud data platform for enterprise analytics company. Our enterprise analytics solve business challenges from start to scale. Only Teradata gives you the flexibility to handle the massive and mixed data workloads of the future, today.

The Teradata Vantage architecture is cloud native, delivered as-a-service, and built on an open ecosystem. These design features make Vantage the ideal platform to optimize price performance in a multi-cloud environment.

What You’ll Do

· Our Account Executive is responsible for identifying and qualifying Enterprise Greenfield opportunities in Singapore. The role focuses on identifying business needs accordingly does information-gathering to help pre-qualify opportunities for the sales organization.

· You will be responsible for delivering Teradata’s unique portfolio of solution products and services to our potential customers and clients.

· If you’re driven to be the best, and want to join the best analytics and solutions provider, we’ll recognize and reward your skills.

Who You’ll Work With

• The Sales team are individually situation within the SEA region and focusing on different accounts and customers.
• You will be responsible for delivering Teradata’s unique portfolio of solution products and services to our potential customers and clients. Using your prospecting and account penetration skills, you’ll work to achieve and forecast goals as well as other defined objectives.
• The position reports to the VP for Southeast Asia region.

What Makes You a Qualified Candidate

• 7+ years’ experience selling Software as a Service, specifically in the analytics and data management space – with a demonstrated success sales record
• Success developing new account opportunities to C-Level executives
• This means working closely with your customer, both as a consultant and as a trusted advisor and the confidence to initiate business conversation with C Suites on our analytic solutions.

What You’ll Bring

• Broad industry knowledge and contacts to uncover new business opportunities for Teradata solutions
• Your communication skills must be such that you can identify and clearly explain solutions to potential customer, and that mYeans right up to the C- suite.
• Your direct solutions sales experience is as vital as your ability to seek out and capitalise opportunities for profitable growth.

Why We Think You’ll Love Teradata

We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

Our Culture and Values

At Amplify Health, we believe in fostering a culture that embodies the spirit of Courageous Entrepreneurs. We are passionate and innovative individuals who continuously strive to push boundaries and think outside the box. We understand that calculated risks are essential for driving progress, and we view failures as valuable opportunities to learn and grow.

As Outstanding People, collaboration, learning, and growth are at the core of our values. We trust and rely on each other, working together as a unified team to achieve our goals. When success comes our way, we celebrate it as a collective achievement, and we are committed to improving and excelling together.

We firmly believe in the mantra of Discuss, Decide, Do. Listening is fundamental in our decision-making process, and we act promptly, ensuring accountability in everything we do. Simplicity is the key to our efficiency, and we get things done quickly and effectively while being guided by facts and understanding.

At the heart of our pursuits lies a Lasting Impact. We prioritize the needs of our customers, and we are crystal clear about the problems we are solving for them. Progress is our north star, and while we strive for excellence, we acknowledge that perfection is a journey, and we remain focused on delivering excellent products that make a tangible difference.

If you are a passionate and innovative individual who thrives in a collaborative environment, where courage is celebrated, and customer focus is paramount, we invite you to join our team. Together, we will shape the future with our unwavering commitment to excellence and the determination to make a lasting impact in the industry.

Where you would add value

As Risk and Compliance Manager, you will report to and support the Head of Risk and Compliance to drive, execute and manage the end-to-end Risk Management Framework and its effective implementation across business and in accordance with the Board and regulatory requirements.

How you would make a difference

1. Risk and Compliance Governance:

• Support the Head of Risk and Compliance to drive implementation and continuously enhance Amplify Health’s Risk Management Framework as well as lead and embed Risk Management Framework by working as a second line of defence, for all categories of risk, in all parts of the business.
• Establish and assess the adequacy of internal risk controls and monitor that the Business is operating within limits and policies.

2. Strong Risk and Compliance Culture:

• Instill risk ownership amongst functional leaders to promote proactive, positive, risk culture, which is embedded and aligned with the business, and contributes to protecting company’s reputation and assets.
• Work closely with the Group Compliance and Functions to deliver Compliance and ethics training and awareness activities; facilitate ethics awareness; drive risk culture enhancement programmes to foster and embed a resilient risk-aware, culture of ethics and compliance.
• Develop and implement compliance training programs to educate employees and increase their awareness of the latest legal and ethical standards that apply.

3. Risk and Compliance Management:

• Provide second line review and advice on new initiatives, key projects from risk and compliance perspectives. This includes, but is not limited to, providing information security and data controls review on major technology initiatives to ensure that the security and data protection standards and requirement are met, and risk mitigation are appropriately implemented.
• Perform the responsibilities of the organisation’s Data Privacy Officer and work closely with internal stakeholders to ensure adequate information security and protection of confidential data in accordance with Personal Data Privacy Act.
• Identify and proactively manage the key risks, with the corresponding controls embedded in the respective policies & standards. Work with business functions on risk treatment plans and monitor execution status.
• Assess the impact of new/revised regulatory and conduct impact and gap analysis on the changes. Partner with functional teams on the implementation.
• Embed technology risk framework and processes for governance, risk and control, and help establish a forward looking / proactive view on emerging technology risks and opportunities.
• Conduct annual risk & controls assessment and review Amplify Health’s key risks and controls within the business to ascertain their operating effectiveness. Continuously evaluate the effectiveness of the risk and compliance program by measuring and monitoring key risk and compliance activity and trends, participating in Risk and Compliance forums.
• Effective communication of risk and compliance matters including timely, complete, and accurate reporting and/or escalation in accordance with relevant protocols, including regular reporting to board and relevant management committees.
• Manage and support internal/external audit engagement. Oversee and guide business units in the development and management of action plans in response to audit findings.
• Provide oversight and support on general compliance matters/Group initiatives, including localisation of Group Compliance policies, standards and guidelines where required.
• Be involved in new initiatives/projects and provide compliance advisory to business units to address regulatory and Group requirements.
• Support Group Compliance in investigation of cases reported through “Ethics Hotline” till closure and manage any personal data protection-related queries and complaints.

What you need to be successful

• At least 8 years of relevant work experience in Technology Risk, Compliance and Data Privacy, preferably in Financial Institution or Health Care related area
• Good technology risk and compliance understanding on emerging and current standards and best practices regarding Data privacy, protection, security and technology platforms including enterprise technologies (Cloud, DevOps etc.).
• Strong knowledge of Technology Risk Standards and Industry Standards frameworks as well as relevant of regulatory requirements, e.g. Data privacy laws
• Ability to work independently as well as in a team
• Experience in a startup an advantage
• Substantial stakeholder management experience
• Relevant certifications an advantage, i.e. Certified information Privacy Professional (CIPP), Certified Information Privacy Manager (CPIM), Certified in Governance of Enterprise IT (CGEIT), Certified Information Systems Security Professional (CISSP), Certified in Risk and Information Systems Control (CRISC).

• Overall, responsible for project direction to ensure the safe, successful, cost efficient and timely delivery of a variable number of projects at any time, enabling and providing as necessary, effective risk management and problem resolution.
• Create and implement health & safety standards for all assigned projects to reduce safety risk.
• Manage risk, client and professional expectations through early identification of issues from project reporting, project meetings and other inputs.

Requirements:

• Degree and above
• At least 5 years of structural experience and handled multiple projects.
• Strong knowledge in all forms of contract and delivery of bid proposals and tender submissions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

Exciting opportunity to join a leading innovative Biotechnology MNC as a QC Manager!

Your new company

The company is a leading cell and gene therapy MNC that has launched innovative breakthrough technologies in this space.

Your new role

The company is looking for an experienced QC Manager to manage the quality control tests and ensure GMP compliance. You will be responsible for managing various projects and ensuring that the quality meets industry standards.

What you'll need to succeed

• Bachelor's in biotechnology, cell biology or related fields
• Experienced in qPCR, flow cytometry and ELISA
• Familiar with immune cell manufacturing

What you'll get in return

You'll be part of an organisation that values its employees and have a structured career growth with plenty of developmental opportunities. You will also be compensated with an attractive remuneration package.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email me at [email protected].

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

EA Licence number: 07C3924 EA Registration No: R22105568 Company’s Registration number: 200609504D

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The opportunity

The Payroll Manager, Asia Pacific & Japan will be responsible for end-to-end payroll processing of 10+ countries in Asia Pacific region, in partnership with external 3rd party payroll providers. They will partner closely with Adobe’s Human Resources, Equity, Tax, Legal and Technology teams to deliver world class payroll services and strategies.  The role will be focused on all aspects of regional payroll operations, Singapore, China, Australia, New Zealand, Japan, Korea, Hong Kong, Taiwan and Thailand as of 2024.

A successful candidate will bring relevant payroll experience in a fast-paced business environment with evidence of operational improvements.  They will also have the natural ability to build strong relationships, is a strong mentor and is a hands-on manager.

What you'll do

• Oversee and help to process monthly outsourced payroll function to ensure that all payroll related responsibilities are delivered
• Be the subject matter expert for payroll operations and point of contact for escalations
• Resolve escalated payroll queries and issues, work, and act as the main point of contact for all related 3rd parties.
• Develop and improve payroll procedures, processes, and systems.
• Aware of changes to current payroll legislation in order to advise the business on necessary changes.
• Point of contact for internal and external audits
• Project work related to payroll
• Collaborate on cross-functional initiatives (HR/Benefit/Equity/Compliance)
• Provide Leadership, mentorship, and professional development for the regional team
• Perform controls in accordance with SOX framework.

What you need to succeed

• Strong customer service orientation with excellent oral and written communication skills
• Experience working within a shared service environment and knowledge of outsourced services
• Proven track record in continuous improvements using data and tools to identify opportunities, proposing alternative solutions, and successfully realizing benefits of those solutions through implementation
• Passionate about improving service, compliance, and productivity.
• Proven ability and willingness to work in a dynamic and busy environment
• Strong leadership skills with a passion to develop and mentor team
• Experience in data integrity and security with an understanding of local requirements
• Substantial experience in APJ payroll processing

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Enterprise Services and Public Affairs (ESPA) aims to enhance how our stakeholders perceive and experience Citi.  We manage our reputation by engaging with our stakeholders and delivering great spaces and services to colleagues and clients.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Event Marketing Project Manager - Hybrid (Internal Job Title: Event Mkt Project Manager - C12) based in Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

The Event Marketing Project Manager provides full leadership and supervisory responsibility for the assigned project. Provides operational/service leadership and direction to the project team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Excellent communication and diplomacy skills are required.

Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility of the project team, ensuring motivation and development of team through professional leadership as well as direction of daily tasks and responsibilities.

Responsibilities:

• Manages day-to-day project logistics and event execution with internal partners, creating event marketing efficiencies for Citi across all business units.
• Collaborates with business unit managers on event strategies and special projects, solution oriented.
• Generates ideas to expand client perceptions to help drive results and capture cost savings.
• Manages all logistical details pertaining to event attendees and presenters.
• Ensures program branding (marketing materials, signage, and displays) at all events meet Citi requirements and marketing/branding goals.
• Develops and implements methods to evaluate overall event value to the business.
• Maintains accurate budgets for meetings that will generate ROI and manage metrics reporting details.
• Supports all CEMP (Citi Expense Management Policy) initiatives, event risk evaluation’s; reconcile program invoices and event final cost reporting.
• Partners with colleagues and vendors on details regarding venue logistics and execution, transportation details, audio visual equipment, etc.
• Reviews and negotiates contracts to receive the best possible rates.
• Partners with Citi technology and audio-visual services to ensure appropriate equipment is included for all programs. Work directly with dedicated technicians; secure video conferencing, video recording and all pertinent meeting related equipment. Partner with outside vendors for onsite audiovisual and technology support at non-Citi venues. Excellent negotiating skills a must.
• Initiates development of web registration sites with web developer; reviews content to ensure accuracy; responds to attendee inquiries noted on registration forms; provide reports to client on a consistent basis indicating changes or updates.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

Qualifications:

• 5-8 years of experience in Event Marketing or Hospitality Industry
• Ability to effectively manage multiple priorities simultaneously in a fast-paced environment
• Excellent time management skills to handle projects that have long and short lead times
• Excellent relationship management skills with proven success in being people-focused
• Excellent negotiation and communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Overview

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?

As a Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. You develop, maintain, and build upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships. You are guiding and leading conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. As a CSAM, you partner with top customer Executives to create a customer success plan and steer against the agreed outcomes specific to drive business transformation. You will lead the execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities. You will partner with your customers to proactively identify opportunities for growth, optimize usage, and drive adoption.

Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Relationship Management

• Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.
• Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels.
• Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and common to their industry.

Technical Relevance

• Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.

Customer Success Leadership

• Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.
• Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.
• Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers
• to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.

Other · Embody our culture and values

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR equivalent experience.

Additional or Preferred Qualifications

• 3+ years relevant work experience within customer industry.
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
• Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
• Project Management Institute (PMI) or equivalent Project Management certification.
• Prosci or equivalent certification.
• Possess or ability to attain a minimum Security Clearance for the Singapore Government

Meta’s Product Content Operations team is a global group of content experts whose remit is to refine content experiences across platforms and products. The team is looking for content managers to execute across a variety of projects across multiple languages. The main function of a content manager is to aid in surfacing the best content and conversations on Meta platforms. The typical content manager will have excellent editorial judgment, a strong command of social media and a good understanding of trending news and topics, as well as how they inform social conversations. Ideal candidates will show strong initiative and be able to execute across company priorities in a fast-paced environment.

RESPONSIBILITIES

• Ensure seamless handoff and continuation of projects from weekday staff
• Identify timely and high-value content or content attributes both on and off platform across a variety of media types
• Manage cross-functional relationships with high flexibility and strong collaboration
• Provide regular progress reports across assignments to team leads and organizational leadership
• Define and analyze metrics that inform project success
• Draft and edit guidelines that help review content at scale, maintaining commitment to accuracy and consistency
• Manage multiple products and priorities while maintaining quality output
• Ability to flex across atypical working hours as needed
• Willingness and proven ability to manage a small contingent workforce as needed

MINIMUM QUALIFICATIONS

• 5+ years of professional experience in content or social media management or journalism
• Critical thinking/analytical experience
• Experience in presenting and communicating to senior leadership

PREFERRED QUALIFICATIONS

• Fluency in a Southeast Asian language is preferred, as this role reviews regional content where usual business language is in a regional language
• SQL and query abilities are a plus

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

To develop new prospects and manage existing customers in the enterprise and carrier market segments with a strong focus on driving revenue growth across PLDT Group’s telecom services , data center solutions, Cloud, IOT and other available digital platforms.

At least 5 years experience of solution selling and strategic dealmaking in the B2B Telecommunications and / or Data Center Sectors.

JOB SPECIFICATIONS:

• Possesses in-depth working knowledge of all enterprise products and services.
• In-depth working knowledge of the telecom , data center and ICT business processes within the country of assignment and Philippines, particularly PGC and PLDT ; must have thorough knowledge of telecoms and data center processes related to solutions design, service provisioning, billing, dispute resolution, and internal performance monitoring and reporting.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Understanding the services provided by the industry; the trends, practices, laws, regulations; opportunities and threats confronting the industry.
• Knowledge and skills in choosing the market; analyzing financial statements and their implications; developing strategic solutions to the major business concerns of the organization; measuring and forecasting the impact of business decisions. Self-starter, proactive and committed to excellence and high standard.
• Able to communicate technical/non-technical ideas clearly in writing and orally; Able to make successful presentations to individual and/or groups at all levels of an organization.
• Excellent problem resolution, consultative sales skills, and interpersonal skills.
• Live up to company’s customer promise with services and innovations that delight, inspire, and excite; possess strong organizational skills, ability to manage priorities and workflow, and handle multiple projects and meet deadlines.
• Create a collaborative environment by harnessing the power of synergy, inclusion and respect of diversity.
• Stay grounded and listen to customers and colleagues to continuously transform our services and ways of working.

DUTIES and RESPONSIBILITIES:

• Enhances staff accomplishments and competence by planning delivery of solutions, answering technical and procedural questions for less experienced team members, teaching improved processes, mentoring team members.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry, researching and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects and recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance, researching and recommending new opportunities, recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

We are seeking a dedicated HR Manager to lead our human resources department and to contribute positively to our organisation's mission. The HR Manager will play a pivotal role in shaping the company's culture, provide strategic HR guidance to senior management and oversee the full spectrum of HR services and operations.

Key Responsibilities

- Work closely with senior management to identify and address HR needs and implement effective hiring and retention strategies.

- Lead the annual performance appraisal exercise and provide guidance and support to managers in performance evaluation and improvement process.

- Recommend and manage compensation and benefits programs that reflect sound market practices and prepare/oversee payroll and other HR administration functions.

- Develop and implement HR strategies and policies that comply with employment laws and align to organisational values and goals.

- Handle employee relations, including conflict resolution and employee grievances matters.

- Implement employee engagement and welfare activities to foster a positive and inclusive working culture.

Key Requirements

- Bachelor’s degree in Human Resources, Business Administration or equivalent.

- Minimum of 5 years or more experience in a HR generalist role, with supervisory experience.

- Strong knowledge of HR best practices and employment laws.

- Good interpersonal, communication and empathy skills.

- Detailed-oriented, analytically inclined and possess good problem solving skills.

- Adaptable and resilient.

- Ability to start work within short notice will be an added advantage.

We regret that only shortlisted candidates will be notified.

Are you the Senior Account Manager we're looking for? Master of account management, and ready to bring dynamic leadership to navigate challenges, influence stakeholders, and drive unparalleled sales success?

Thredd is looking for a Senior Account manager to join us in our Singapore office! You will have previous account management experience, a solid understanding of payment processing, and knowledge of the complexities within the Tech and Payment landscape.

Embrace the role with exceptional organizational finesse, a self-driven attitude, and an unwavering focus on sales. Showcase your ability to navigate challenging situations and wield influence across both internal operations and external stakeholders.

Thredd is the trusted next-gen payments processing partner for innovators looking to modernise the way consumers and businesses pay for goods, services, and move money worldwide. Cross-departmental collaboration is key in this role, channelling feedback to elevate both product and management teams for an unparalleled customer experience. Be at the forefront of innovation by proactively tracking industry trends, driving process improvements, and engaging directly with clients on a daily basis.

If you are ready for a new and exciting challenge – apply today and help us weave payments magic!

What you’ll do

• Build and maintain trusted relationships with internal and external stakeholders, to ensure client satisfaction, adoption, and retention.

• Serve as the internal advocate for the client, adeptly managing client’s expectations while striking a balance between Thredd’s desired outcome and the client’s needs.

• Drive revenue and margin growth, aiming to meet individual sales quotas through identifying cross-sell and upsell opportunities.

• Conduct QBRs to keep client informed about platform enhancements, product, and service developments and identify potential opportunities.

• Gain a comprehensive understanding of clients’ product and geographical roadmap and collaborate with Thredd’s Solutions Design Consultants to expand the client’s proposition.

• Serve as the central contact for addressing clients’ commercial requirements.

• Understand and execute existing team processes to achieve high performance, including Account Development Plans, pipeline management, deal qualification, re-porting, and measurement.

• Collaborate effectively with the Customer Care team, who manage the client’s operational relationship with Thredd, enabling the team to manage responses and drive resolutions, while simultaneously maintaining oversight of all operational queries and issues raised.

• Support Thredd’s Credit Controller to ensure that your portfolio of clients remain current and any billing issues that do arise are dealt with swiftly.

• Provide support to the Marketing team by promoting participation in case studies, PR activities and Industry lead events.

• Collaborate with the Implementations team as client’s go-live and require support implementing additional products.

• Stay informed and up to date on the ever-changing payments sector through proactive reading and research, sharing insights with the AM team.

What you’ll need

• Drive revenue and meet sales targets with a sales-oriented mindset.

• Exhibit strong interpersonal skills, showcasing effective collaboration with colleagues

• Demonstrated proficiency in effectively managing competing priorities, showcasing the ability to prioritise workloads and consistently deliver satisfactory results

• Displaying a depth of acquired knowledge and its strategic application in specific situations

• Fluent in both Mandarin and English as to handle our China stakeholder

• Previous experience in mentoring and leading team members

• Demonstrate excellent verbal and written communication, along with adept presentation skills

• Proficient in Microsoft Office (Word, PowerPoint, Excel)

• Take initiative and approach problem-solving with critical thinking

• Possess effective time management and organizational abilities

• Maintain composure in stressful situations

• Pay meticulous attention to detail and uphold accuracy

• Quickly comprehend and adapt to new concepts with proficiency

A bit about us….

We are Thredd, formerly Global Processing Services. Thredd sits at the heart of the global payments revolution, processing billions of transactions annually across 44 countries for the world’s leading FinTechs, digital banks, and embedded finance providers. Thredd is certified by Mastercard and Visa to process and manage any credit, debit or pre-paid card transaction globally. We enable the emerging payments industry to deliver breakthrough innovations through a unique combination of proprietary technology, its people and partners.

Other

This role is a hybrid role with 50% of the time in the Singapore office.

Thredd operates in a secure environment and all candidates will be Credit and Background checked to the extent permitted by law.

Only direct applicants will be considered for this role, we do not accept applications from recruitment agencies.

Job Description

• Attend to the needs of internal/external customers professionally and timely such that the customers vehicle turnaround time is kept within guideline.
• Quality check and provide professional recommendations for appropriate repairs, body & paint works or servicing, ensure works are done according to manufacturer standard & guidelines.
• Supervising and managing the day-to-day operations within the workshop, ensuring efficiency and productivity in the tasks performed.
• Ensuring compliance with health and safety regulations within the workshop, providing a safe working environment for all employees and visitors.
• Assist Immediate Superior in handling 1st level of complaint cases, meet up with customers, generating and assist inventory management, backorder, tools and workshop equipment, WIP, MTD, Monthly Contribution reports for ASMs analysis and action plans.
• Handling customer inquiries, complaints, and ensuring a high level of service quality is maintained. This might involve interacting with clients to understand their needs and address any concerns or issues.
• Perform functional role to support QL customer service team during peak period or manpower shortage situation.
• Work closely with Immediate Superior to look into service gaps / areas for continuous improvement and assist in the implementation of counter measures and evaluation plans on service gaps.
• Working with other departments, such as sales, marketing, and product development, to ensure seamless service delivery and address any interdepartmental issues affecting service operations.
• Monitoring key performance indicators (KPIs) to assess the performance of workshop / service operations and making adjustments as needed to improve efficiency and effectiveness.
• Any ad-hoc tasks assigned by Immediate Superior e.g., liaising with vendors, contractors and discussion with Business Development to launch aftersales promotion activities etc.
• Prepare necessary reports when require.

Requirements

• Diploma in Mechanical Engineering or equivalent.
• Minimum 3 years relevant working experience in workshop environment / service operation in automotive industry is preferred.
• Proactive and independent with positive attitude.
• Strong customer service mindset
• Mon to Fri, 8am 5pm; Alternate Saturdays, 8am 12.30pm, Ubi
• Job Reference: L77VVY8X

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

about the company

A leading European bank with a strong presence in the APAC market.

about the job

Key duties include but are not limited to:

• Manage a diverse portfolio of NBFI clients and recommending products and services solutions to serve client business needs, selling and cross-selling to increase wallet share
• Developing strong understanding of regulatory requirements, market trends and knowledge of clients and their business
• Attending calls and client meetings
• Working to improve business strategy, improve touch points with clients, in collaboration with internal and external stakeholders
• Preparing and presenting decks on recommended services for new and current clients
• Handle loan agreements and documentation
• Handling credit reviews and credit monitoring, AML/CDD/KYC matters, in compliance with bank policy and regulations
• Improve workflow on operations and processes

about the manager/team

You’ll be part of a dynamic team with good teamwork and working culture

skills and experience required

• Degree in Accountancy, Business Management, Banking & Finance and Economics
• At least 3 years of credit and/or coverage relationship manager experience in banking
• Well-versed in banking products and financial market and debt capital markets
• Strong knowledge in credit analysis

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg or drop me a message on LinkedIn at https://www.linkedin.com/in/judy-low-bb09619a

(EA: 94C3609/ R22110790)

Front Desk (Pet Shop)

• Working hours: 9am - 7pm
• Working days: 5 Days work (Off days will be on weekday)
• Locations: River Valley Rd
• Salary: Basic $2500 - $3200 + Commission + AWS + VB

Job Description

• Greeting and welcoming guests, answering all calls and directing as needed and Talking with customers to select a grooming package
• Ensure all grooming appointments are properly scheduled
• Ensure workplace safety, hygiene level and cleanliness of the entire grooming centre
• Resolving customer problems as needed
• Assist Groomer Team on the day-to-day business operations
• Assist Daycare Team on the day-to-day business operations
• Assist in selling retail products & packages
• Handle and take care of dogs and cats
• Any other duties / tasks / projects as assigned

Requirements

• Not afraid to handle and take care of dogs and cats
• Prior experience in customer service
• 5 Day Work Week (have to work on weekends & some PH)

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Scope

• You will assist with the People Policy operation work
• Personnel Infor Creation/ Data Management on Cumulus (Workday System)
• Create Payroll Instructions to Vital Shared Services
• Collation and preparation of data for reports
• Assist with the digitalisation project (digitalisation of physical p-files)
• Posting and Maintenance of the HR announcement on the Intranet
• Creation and Maintenance of E-Personnel Files through E-Registry
• Completion of Surveys
• Other Ad-hoc work that is assigned

Requirements

• Diploma in Business Management/ Degree in Business (HR) - Fresh graduates are welcome
• At least 1-2 years of relevant working experience in a Human Resource role
• Familiarity with HR practices, process and data management in the public sector will be an advantage
• Good command of spoken and written English communication skills
• A hands-on who is independent, self-motivated, positive and a team player who contributes to a colloborative working environment
• Meticulous attention to details is necessary as well as the ability to multi-task and work under tight deadlines
• Have a mindset of continuous improvement, recommend, and explore fresh ideas that may not have been tried and tested

• Lead and oversee a team of business analysts and developers throughout the entire project development life cycle.
• Oversee every stage of the development life cycle, ensuring the fulfillment of all tasks and objectives within each phase.
• Effectively handle and align the expectations of stakeholders and clients.

Requirements:

• CSM, PMP or CITPM certified.
• Diploma in IT or equivalent.
• At least 5 years of experience in project management in an SI environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Highlights:

• Abundant personal growth and progression opportunities
• Start-up environment

Job Duties:

• Perform general personal & secretarial duties
• Attend to queries via calls and handling courier services and mails
• Oversee all administrative tasks such as office maintenance, stationary requisition and managing office assets list
• Provide administrative support to the sales team and other relevant departments
• Coordinate office activities and operations to secure efficiency in company activities
• Main point of contact for various vendors such as service providers and office management
• Be updated of regulatory developments within or outside of the company as well as evolving best practices in compliance control
• Ensure that the company's objectives and sales targets are met

Requirements:

• Pursuing a Diploma or Bachelor’s degree in Business or equivalent
• No need experience
• A proactive team player with the ability to work independently
• Resourceful with strong organisational and co-ordination skills
• Proficient in Microsoft Office such as Excel and Word preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Why GFC?:

- Training & Support Provided – We ensure that you’re given opportunities to succeed

- Expected on target earnings: S$80,000 ++

- Career Advancement Opportunities

- Quarterly Team-Building Initiatives

- Close-Knit Environment

- Located at CBD, minutes away from Raffles Place & Telok Ayer MRT

- Opportunity to work with a diverse team

Global Financial Consultants (GFC) is one of Singapore’s most venerable and longest established wealth management and financial advisory businesses. Based in the heart of the financial district of Singapore, GFC is focused on providing a tailored and client-centric approach to help safeguard our clients’ financial future whilst guiding them on the path to achieve their personal financial goals and objectives. Our MAS regulated Financial Advisors pride themselves on providing professional and unbiased financial advice that helps our clients create and protect their wealth.

Role Overview:

You will be working as part of our successful and growing Business Development Team to help in our sales efforts and finding new clients for our financial advisory services. This is a sales role that will require a hungry and focused individual who is able to seek out new opportunities, network at expat events in Singapore and assist our Financial Advisors in linking up with potential new leads. To succeed in this role, you will need the drive for personal excellence and success plus the great ambition to achieve.

Job Responsibilities:

· Developing new business opportunities to enable access to a greater customer base

· Arrange appointment for the prospect to meet with one of our qualified financial advisors

· Attending events to find potential leads

· Following up on leads to make advisor / client appointments

· Working closely with the financial advisors to understand the company’s products and promote their services

· Work closely with the admin team to ensure client records are up to date

Job Requirements:

· Bachelor's Degree in any field, preferably in Finance and Banking

· 2+ years of industry-related business development experience preferable

· Proficient in English

· Excellent communication and presentation skills

· Results driven persistent and good time management skills

· Hunger for success and to exceed targets

· Excellent interpersonal management skills

· Capital Markets and Financial Advisory Services experience is preferred, but training and courses will be provided if required

GFC is an equal opportunity employer and we value diversity at our company. We do not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information.

We regret to inform that only shortlisted candidates will be contacted.

Responsibilities:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in business oriented matters
• Perform vendor negotiation activities for business needs
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Take charge of the Accounts Receivable procedure, dealing with outstanding accounts.
• Manage employee claims and manage the cash book.
• Oversee ISO management and handle internal and external audit concerns.

Requirements:

• Diploma and above.
• At least 2 years of experience in using SAP system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604