- Brainstorm for monthly program event

- Ensure a good working enviroment between all management and staff

- Co-operate and assit in day scheduling and planning of daily work

- Co ordinate and ensure all staffs in making adaptions to their work

- Ensure all staffs performances and up to the standard of the company requirements.

- Provide regular progress reports and updates of the premise

- Maintain high level of communication and liasion with all departments level as required

- Ensure club policies and contractual agreement are understood and implemented

- Attend and participate in meetings as required.

Summary

As a Manager/Senior Manager in the Partners team, you play an important role in engaging business leaders with the aim to raise awareness and drive adoption of design, to empower innovation-led growth in businesses. To communicate the value of design to businesses, you will work closely with best-in-class design consultancies and industry thought leaders and advocates and you will also develop and curate programmes to help Singapore enterprises understand and make steps towards using design for strategy and organisational transformation.

About DesignSingapore Council

DesignSingapore Council’s (Dsg) vision is for Singapore to be an innovation-driven economy and a loveable city through design by 2025. As the national agency that promotes design, our mission is to develop the design sector, help Singapore use design for innovation and growth, and make life better in this UNESCO Creative City of Design. The Dsg is a subsidiary of the Singapore Economic Development Board.

About the Partners Unit

The Partners Unit works with both Singapore companies and MNCs to raise the awareness of, and facilitate the implementation of design for business strategy and organisation transformation, through establishing partnerships and connections.

Responsibilities

This role reports to the Assistant Director of the Partners Unit and your responsibilities include but are not limited to:

• Engaging business leaders in industry sectors and companies at all stages of growth to understand their business challenges, as well as identifying and facilitating the required connections, tools and support for them to drive business impact through design;
• Meeting leading local and global designers and design consultancies to learn about their capabilities and best practices, keeping your finger on the pulse of the industry, and learning how they can be best placed to bring value to Singapore.
• Working with partner organisations to conceptualise and organise outreach activities (eg. learning journeys, industry roundtables, networking sessions) targeted at business leaders and design/innovation leads in different industry sectors and across all stages of design awareness;
• Working with design consultancies and thought leaders to curate content that will help amplify the value of design among business communities;
• Structuring and implementing programmes and initiatives to support organisations to use design to grow their internal innovation capabilities.
• Regular reviewing of strategies, programmes and projects to identify areas for improvement and/or developing new initiatives to support existing or new business sectors adopt design.
• Developing annual workplan and budget requirements, and monitoring overall progress and achievements.
• Undertaking Dsg special projects, where relevant.

Requirements

To meet the challenges of this role, you must be/have:

• At least 3-8 years of experience in a business development, industry development or design management role; candidates with more experience will be considered for the senior role
• Have a background or degree preferably specialising in Business Management, Marketing or Design
• Client-management experience in a strategic design or creative agency and/or public sector experience in industry engagement programmes and strategies
• Experience in events and project management
• Familiarity with design innovation principles and process a bonus
• Strong written and verbal communication skills.
• Proficient in MS Word, Excel, PowerPoint and basic event planning tools/platforms.

In addition, we are looking for:

• A Business Development extraordinaire who is always looking for new ways to use design to transform businesses and organisations. You are someone who really enjoys helping organisations understand how design can be used to innovate and create great experiences. You love being creative and finding new companies from different industries that are on their innovation journey and working with them to make their ideas a reality.
• A people person who loves to connect with others and build strong relationships with colleagues, stakeholders, and clients. You're always looking for ways to spread the message of design and build partnerships both locally and internationally through exciting platforms like leadership roundtables and learning journeys.
• A curious and versatile person who loves learning and keeping up with diverse business trends and needs. You're great at analysing complex information and finding creative solutions to roadblocks in project implementation. You're a proactive and motivated individual who loves discovering new opportunities and bringing together different resources to make things happen.

As a member of our Solution Sales team you will have a major impact on our future success. Customer & Industry Workflows (Customer Service Management) is a rapidly growing focus area for ServiceNow. Members of this team will have an opportunity to drive the growth engine for ServiceNow, along with support from the business unit and executive team

ServiceNow is seeking a Solution Sales Executive – Customer Workflows that is a customer facing domain expert, that drives innovative business solutions with our customers

Role

Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by:

• Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
• Being the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow Customer Workflows platform
• Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with your Solution Consulting counterpart and extended team to deliver ‘art of the possible’ demonstrations showcasing ServiceNow’s Customer Workflows solution
• Sales process management and opportunity closure
• Ongoing account management to ensure customer satisfaction and drive additional revenue streams
• Support the regional ServiceNow partner channels to drive an effective customer experience

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Purpose

dnata is one of the world’s largest air and travel services providers; offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience.

As a Customer Services Agent, you will provide a consistent high-quality service to customers at any designated area (check-in counters, boarding gates, transfer desk, special handling). You will operate within the agreed Standard Operating Procedures while maintaining a safe working environment and compliance with all safety and security standards.

As a Customer Services Agent, you will a brand ambassador and always display professional behaviour. You will work in shifts to accommodate round-the-clock flight arrivals and departures.

In this role, you will:

• Display excellent customer service skills, teamwork and understanding to achieve customer satisfaction,
• Ensure excellent discipline and grooming standards are always displayed while on duty,
• Verify information on travel documents, passports and/or visas,
• Ensure that the handling requirements of the various categories of passengers (e.g. unaccompanied minors, young passengers, elderly and passengers with special needs etc.) have been met and that special services and facilities are provided,
• Assist customers with issues regarding to automated check-in systems,
• Ensure effective communication with the passengers and the senior management and update if any flight or service delays are anticipated,
• Follow the safety and security standards in the workplace,
• Identify and report breaches of safety and security standards in the workplace.

Qualifications & Experience

To be considered for the role, you must meet the below criteria:

• Minimum High School Diploma
• Previous customer service experience preferred

Job Responsibilities include, but not limited to:

• Source for all goods and services (both locally and overseas) and to ensure that all purchases made through Purchasing Department are bona fide, properly authorized and conforms to prices and quality specifications and standards.
• Conduct annual review of the procurement strategies and policies.
• Verify goods purchased and delivered are at competitive prices; qualities conform to specifications and standards; and are delivered on time.
• Advises user departments on economic order quantities, lead times, etc so that ordering and holding costs are minimized without jeopardizing material availability.
• Develops implements and maintains an efficient, effective and objective vendor evaluation and selection system.
• Continuously monitors and evaluates vendor performance and ensure that purchasing efficiency and effectiveness are at their highest possible levels and resolve dispute quickly and professionally.
• Stay updated with market changes, new products and services in order to continuously look for opportunities to reduce purchase costs without compromising on quality or delivery.
• Maintains accurate and comprehensive information on all purchases made, filing purchasing records.
• Ensures all tender-related matters such as Tender Notice Advertisement, Tender Closing, Opening Tender Witnessing and Contracts drawing are in accordance with the Contract Administration Unit.
• Regularly monitors stock supplies to ensure adequate supply at all times for a smooth operation.
• Check completion and authorization of all purchase requests and purchase orders and that the right expense code numbers are utilized.
• Ensures the smooth running of the Purchasing & Store Inventory modules of the BIRCHSTREET system.
• Supervise and provide guidance to Purchasing Executives and Storekeeper.
• Conduct staff assessment and provide recommendations to management.
• Adhere to good Corporate Governance and Ethics Practices in the day-to-day operations based on operational processes, policy, rules and regulations.
• Prepare Monthly Agenda for sub committee meeting.
• Oversees the store team and manage inventory.
• Perform other duties as may be assigned by Management.

Key Attributes:

• Diploma or equivalent in procurement field.
• Relevant experience (preferably in F&B industry), at least minimum 6 years of working experience in managing organisation procurement process; including managing quotation / tender document publication at various platform, quotation / tender evaluation, recommendation and award.
• Strong knowledge of procurement policies, procedures, and finance policy and manual.
• Good interpersonal and communication skills.
• Meticulous and attention to details.
• Lead a team of purchasing staff and storekeeper.

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com

Purpose and Scope

• Provide Retail Operations Billing, Customer Fulfilment and Collection Support for the Commercial Business.
• Develop, standardize, and optimize business processes for the Retail Operations team using digital systems.

Key Roles and Responsibilities

• Provide Billing, Customer Fulfilment and Collection operation support for the Commercial Business.
• Develop, standardize, and optimize business processes by analyzing and evaluating existing processes and challenges.
• Perform analysis of the business processes related to productivity, efficiency, quality, costs, and time management.
• Review and update procedures and policies to support billing, sales, and metering requirements. Prepare management progress reports, feedback, and suggestions to all stakeholders through meetings, workshops, and documentation.
• Manage and support new billing system projects to optimize business processes, including project implementation, post implementation, system stabilization and monitoring phase to ensure project objectives are met.
• Team leader for operational functions such as billing operations, customer support or collections.

Qualifications & Experience

• Min a Degree Holder.
• Preferably 5 years of relevant working experience in the energy or utilities industry, playing a crucial role in managing the billing and collection operations
• Minimum 2 years of experience in managing a team.
• In-depth knowledge and experience in business process improvement and project management and implementation preferred.

Preferred Skills & Characteristics

• High proficiency in Microsoft office (Excel, Word, PowerPoint, MS Dynamics), Power BI, process mapping and analysis tools.
• Strong analytical and problem-solving skills, attention to detail and comfort in working with numbers.
• Excellent communication and interpersonal skills.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

Description of Division/Branch

You will be part of the Regional Team under the Service Management Division (SMD) of KidSTART Singapore Limited (KSL), which oversees the effective implementation of KidSTART programmes in each regional cluster or across the regional cluster(s). The team oversees service management of funded partners which include KidSTART Agencies (KSAs) and hospitals and engagements with partners/stakeholders such as MSF Social Service Offices, Family Service Centres, Preschool Operators, Polyclinics, Hospitals, who are part of the KidSTART eco-system of delivery.

Key Responsibilities

1. Service Development

• Assist and support the Regional Head in the design, planning and delivery of service development initiatives (such as annual workplans and budgets, Service Standards Requirements, operational dashboard & data analysis).
• Review and enhance the Regional Implementation Framework between KSL and regional stakeholders.

2. Service Management (KSL and Funded Partners)

• Assist and support the Regional Head to carry out regular service management of KSL teams and KSAs to ensure compliance with Funding Agreement and drive achievement of programme deliverables. This includes:

1. Implementing Service Standards Requirements & conduct data verification exercises to ensure that KidSTART families receive quality and consistent services, in accordance with KidSTART’s Service Management Framework.
2. Monitoring manpower recruitment and training of KSPs and KSA staff to ensure capacity and capability in service delivery.
3. Providing guidance to KSAs for incident management and reporting, feedback and complaint management, and investigation to ensure appropriate resolution.

3. Regional Implementation of KidSTART

• Assist and support the Regional Head in the regional implementation of ComLink+ - KidSTART integration, in accordance with the policy, principles, and the agreed processes. This includes:

1. Conducting regular engagements with regional SSOs to monitor the progress of ComLink+ integration at the regional level.
2. Serving as the primary liaison officer to consolidate, troubleshoot, and address queries from internal (KidSTART practitioners) and external stakeholders (SSO FCs, FSC, preschools, etc.) on ComLink+ - KidSTART integration matters.

• Represent KidSTART at regional/local engagement platforms such as ComLink+ Alliance Working Group (CAWG).
• Partner KSAs, government, and community agencies in the region to support KidSTART families.
• Manage and attend to requests, queries, and feedback from other regional partners.

Competencies

• Strong administrative, facilitation & communication skills with a proven track record in programme management and building community partnerships
• At least 4-5 years working experience in the early childhood development, social service, non-profit or community sectors
• Familiarity with systems thinking, community development approaches and/or the early childhood landscape will be an advantage
• Strong planning and problem-solving skills; exercises initiative and displays innovation in coming up with solutions
• Adaptable and flexible in managing varied stakeholders and partners
• Able to work well with change as well as a fast-paced and dynamic environment
• Confident, effective and collaborative team-player with strong interpersonal skills
• Minimally, competent in MS Office Tools

KEY RESPONSIBILITIES

• Manage assurance engagements by defining the audit strategy in consultation with the director / partner and execute it in compliance with the firm’s policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement.
• Manage projects and engagements profitably by leading the team to perform efficiently.
• Monitor the assurance team's progress against the plan and alter it when needed.
• Cultivate and manage business development opportunities. Generate new business opportunities by understanding the services provided by our sister concerns and actively assess/present ways to apply knowledge and services.
• Conduct timely performance reviews and provide performance feedback/on-the-job training and attain experiences that cultivate technical competencies.
• Develop people by encouraging individuals to think for themselves and take responsibility for their contributions to the assurance team.
• Conduct timely performance reviews and provide performance feedback/on-the-job training.
• Maintain cooperative relationships with other assurance teams.
• Develop and maintain long-term productive client relationships and networks.

SKILLS AND ATTRIBUTES

• Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress.
• Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views.
• Demonstrate professionalism and competence in the audit client's environment.
• Cultivate and manage business development opportunities. Generate new businessopportunities by understanding the services provided by our sister concerns and actively assess/present ways to apply knowledge and services.
• Good project management skills.
• Integrity within a professional environment.

Demonstrate professionalism and competence in the audit client's environment.

• Bachelor's degree in Accounting, Finance, or a related field.
• Obtained or in the final stages of obtaining CPA Singapore qualification.
• Working knowledge of Caseware audit software a strong advantage.
• At least 3 years of related work experience in a managerial role.

Performance of Duties

1.1 The Employee shall serve the Company as Customer Success Manager or such other role as the Company may require from time to time having regard to the needs of the business and the Employee’s skills, qualifications, and experience.

1.2 The Employee shall perform the following duties, including but not limited to:

• Manage a portfolio of enterprise accounts. Maintain overall responsibility for managing the customer relationship. Be responsible for product adoption, renewals, customer satisfaction, and references on those accounts.
• Develop success plans for customers that outline their critical success factors, metrics for success, potential issues, and provide recommendations
• Conduct regular meetings, including Executive Business Reviews, with the client stakeholders and make recommendations to ensure continued success with PROS Product Solutions
• Leverage internal PROS processes and protocols to resolve critical customer escalation issues and serve as the chief advocate for the customer internally at PROS
• Develop an account plan and recommendations for customers that outline their critical success factors and metrics for success
• Monitor and facilitate the customer’s adoption of PROS solution features and functionality while providing PROS with an understanding of their overall business needs as they relate to our products
• Conduct regular meetings with the client and make recommendations to ensure continued success and value realization with PROS Product Solutions
• Proactively identify key opportunities to expand and deepen the footprint of the offerings at our customer accounts – land and expand
• Establish and deepen C Level and business process owner relationships across the client
• Educate clients on self-service tools, release processes, and other programs to ensure a successful partnership
• Maintain working knowledge of each of the PROS product and service offerings
• Manage the invoicing, accounts receivable, and other commercial aspects of the customer relationship
• Identify and secure new sales opportunities of PROS products and services and ensure renewal of maintenance and subscription contracts

Required Qualifications - About You

• You have proven experience. You possess strong expertise in managing key account relationships in Customer Success, Professional Services, or Sales.
• You’re bright. A bachelor’s degree in computer science, engineering, math, or revenue management (or similar field) is required. A master’s in business administration is preferred.
• You are a superb communicator with a strong executive presence. You’re comfortable in various settings ranging from executive to project working teams. You are characterized by crisp, clear verbal and written communication.
• You are street-smart. You are the definition of a self-starter and a problem-solver. You are resourceful and ruthlessly pragmatic.
• You are an open book. You communicate crisply. You go out of your way to be transparent in your actions and your words.
• You manage down, around, and up with the same enthusiasm and without playing politics.
• You are well organized and confident to work independently but will be a strong team player.
• You are process-oriented and willing to follow and take ownership for enhancing organizational processes designed to ensure efficient, consistent customer relations.
• You are willing to and enjoy travel up to 50% of the time (domestic and international).
• To effectively communicate with management, proficiency in both spoken and written English is required.
• To build and maintain relationship with customers in Mainland China, spoken and written Chinese at a business level is required.
• Having an established network in the travel industry across APAC, with a particular focus on Mainland China, is highly desirable.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

COMPANY DESCRIPTION

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs. Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

RESPONSIBILITIES

Management Reporting and Financial Operations

• Lead and manage Finance team for full spectrum day-to-day financial operations and overall financial and accounting aspect of the assigned business units.
• Responsible for timely month/year end closing, review of monthly schedules.
• Assist in the preparation of monthly, and yearly and/or special reports and/or financial planning analysis as required.
• Assist with the development and refinement of the financial policies, systems and processes.

Annual Group Consolidation

• Lead the group consolidation process for audit purposes, including preparation of consolidated financial statements.
• Ensure compliance with relevant accounting standards and audit requirements.
• Liaise with internal stakeholders, external auditors and manage audit timelines.

Audit and Compliance Review

• Coordinate and lead the annual audit process for the Singapore entities, liaise with external auditors.
• Guide junior team members to complete the audit within the stipulated timeline.
• Assist with the annual review of the Finance and Accounting policies and procedures to evaluate the efficiency of controls, policies and procedures.

Other related duties

• Provide direction, guidance and mentoring to the Finance team, including critically evaluating existing work processes and performance with the aim of rationalization and improving efficiency.
• Any ad-hoc duties and projects as assigned from time to time.

• Degree in Accountancy or ACCA qualification with 5-8 years of relevant experience and at least 3 years of experience with an audit firm.
• Good knowledge of external audit, internal controls and corporate governance.
• Good knowledge of Microsoft Excel functions and ERP systems, preferably Dynamics 365 Business Central.
• Good understanding and application knowledge of SFRS, Tax and other regulatory frameworks.
• Proficient in speaking Mandarin and writing Chinese, preferably experienced in dealing with Chinese counterparts.
• Mature with good attention to details, able to work independently and meet reporting deadlines.
• A good team player, someone who is hands-on, meticulous and independent.
• Strong communication skills to drive business partnering and must be able to influence business stakeholders.

Job Descriptions:

• Develop and execute procurement strategies to optimize inventory levels across regional warehouses. The scope of the territories covered may expand depending on the company's decision regarding the centralization of the function.
• Analyze supplier performance, market trends, and forecasts to support effective decision-making.
• Ensuring competitive pricing, timely deliveries, and reliable partnerships.
• Monitor inventory levels and oversee replenishment processes to minimize shortages or overstock situations. Alert the sales team timely of the potential stock issues and always be capable to find a best solution with sales team when it happens for various reasons.
• Ensure accurate and timely order placement, shipment tracking, and delivery coordination.
• Lead and mentor the procurement team, fostering a high-performance culture and driving continuous improvement.
• Provide training and support to enhance team capabilities.
• Identify opportunities for process improvements and implement best practices in procurement and inventory management.
• Ensure compliance with company policies and regional regulations.
• Prepare and present procurement performance reports to senior management.
• Collaborate with cross-functional teams to align procurement activities with organizational goals.

Job Requirements:

• Degree in Business, Supply chain, or related field with at least 5 year of experience in similar roles in procurement
• Possess business acumen with strong analytical, communication, interpersonal, and negotiation skills
• Possess a proactive and strategic mindset with a hands-on attitude and uncompromised integrity and business ethics.
• Able to multi-task and respond quickly and effectively to the challenges faced in a fast-paced environment.
• Ability to work flexibly and accommodate meetings or tasks across different time zones, as needed, to support international operations.
• Understand SAP functions, ordering, shipment procedures, and key terms related to international trade and shipping to communicate effectively with various parties.

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

RESPONSIBILITIES

The Finance Manager will oversee the Accounts Department at Peacehaven, managing the full spectrum of financial matters for all units. This role involves driving financial efficiency, ensuring compliance with funding agreements, and delivering insightful financial analysis to support decision-making.

* Financial Operations & Policy Development:

• Oversee the day-to-day financial operations and processes.
• Develop, implement, and improve financial policies and procedures.

* Funding & Grants Management:

• Manage funding and grant agreements, including monitoring updates and expirations.
• Ensure accurate and timely submission of government funding claims.

* Financial Reporting & Budgeting:

• Prepare and submit monthly financial and management reports.
• Consolidate and prepare the annual budget for all units in Peacehaven.

* Financial Analysis & Recommendations:

• Perform financial analysis and identify trends for improvement.
• Assess areas of risk and provide actionable recommendations to enhance financial performance.

• Degree in Accountancy or equivalent.
• Minimum of 8 years of relevant managerial experience.
• Proven experience in financial management, accounting, or a similar role.
• Strong understanding of financial processes, budgeting, and reporting.
• Analytical mindset with excellent problem-solving skills.
• Familiarity with funding and grant management is an advantage.
• Strong communication, interpersonal and analytical skills.

Working Hours

44 hours per week (normal office hours):

8.00am to 5.15pm (Monday - Friday, 45 minutes lunch break inclusive)

or

8.30am to 5.45pm (Monday Friday, 45 minutes lunch break inclusive)

Working Location

The Salvation Army Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

Position Overview

The Human Resources (HR) Manager is responsible for overseeing all aspects of human resources practices and processes within the organization. The HR Manager will ensure the effective and efficient operation of HR functions including recruitment, employee relations, performance management, compliance, and administration.

Reports To: Director

About the company:

Headquartered in Singapore, Foodsta Kitchens is a rapidly growing restaurant company with both physical and digital operations in Singapore and India. Foodsta manages six fast-casual brands in Singapore: Bloom Cafe Pte Ltd (formerly known as Artisan Boulangerie Co. (ABC)), Alt. Pizza, Green Monster, Chi Ji, Fat Mario, and Now Pizza. At Foodsta, we believe that our people are the cornerstone of our success. We are dedicated to fostering a dynamic work environment and offering ample opportunities for rapid career growth.

Key Responsibilities:

1. HR Operations & Compliance:

• Payroll Management: Process monthly payroll accurately and on time, ensuring compliance with labour laws and company policies.
• CPF Submissions: Handle CPF contributions and timely submissions, ensuring accuracy and adherence to government regulations.
• IRAS Tax Clearance: Manage IRAS-related submissions, including annual income tax reporting, tax clearances for departing employees, and other statutory filings.
• Work Pass Applications: Administer work pass applications, renewals, and cancellations, ensuring compliance with MOM guidelines.
• Policy Compliance: Update and enforce the company HR policies in line with labour legislation and company standards.

2. HR System Management:

• Oversee the maintenance and continuous improvement of the HR management system (EHR).
• Ensure employee records, leave balances, and benefits information are accurately managed and updated.
• Collaborate with EHR to resolve system issues and implement upgrades.

3. Talent Acquisition & Development:

• Develop and implement recruitment strategies to attract top talent for various roles.
• Manage the end-to-end recruitment cycle, including job postings, screening, interviews, and onboarding.
• Partner with department heads to forecast hiring needs and create detailed job descriptions.
• Drive employee development initiatives, including training programs, career development, and succession planning.

4. Employee Relations & Performance Management:

• Lead employee engagement initiatives, including team-building activities and company events.
• Manage the performance appraisal process and provide career guidance and coaching.
• Address and resolve employee grievances and workplace disputes professionally and fairly.

Qualifications & Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 5 years of HR management experience, preferably in the F&B industry.
• Strong knowledge of labor laws, CPF submissions, payroll systems, and tax regulations (IRAS).
• Proficiency in EHR, payroll software, and Microsoft Office Suite.
• Excellent leadership, communication, and interpersonal skills.
• Ability to multitask and thrive in a fast-paced environment.

Reports To: CEO

Job Overview:

The HR Manager will play a strategic role in managing the full spectrum of human resources functions to support organizational growth and employee engagement. The individual will work closely with senior management to align HR policies with business objectives, foster a positive work culture, and ensure compliance with labour laws and best practices.

Key Responsibilities:

1. Strategic HR Planning

• Develop and implement HR strategies that align with the company’s goals and objectives.

• Forecast workforce requirements and develop talent acquisition strategies.

• Provide insights and recommendations on organizational structure and change management.

2. Recruitment & Talent Acquisition

• Oversee the recruitment process, from job postings to onboarding new hires.

• Partner with department heads to understand staffing needs and develop job descriptions.

• Build and maintain talent pipelines through networking, job fairs, and partnerships with educational institutions.

3. Employee Relations

• Serve as the primary point of contact for employee concerns and grievances.

• Promote a positive and inclusive work environment through engagement initiatives.

• Conduct regular check-ins and feedback sessions with employees and management.

4. Performance Management

• Implement and manage performance appraisal systems to drive employee development.

• Assist managers in setting performance goals and providing constructive feedback.

• Address underperformance and facilitate improvement plans when necessary.

5. Compensation & Benefits

• Manage payroll processes in coordination with finance teams.

• Evaluate and implement competitive compensation structures.

• Ensure compliance with statutory requirements, such as CPF contributions (in Singapore).

6. Training & Development

• Identify training needs across the organization and design relevant programs.

• Develop succession planning strategies and leadership development initiatives.

• Measure the effectiveness of training programs through feedback and ROI analysis.

7. Compliance & Policy Management

• Develop, update, and enforce HR policies and employee handbooks.

• Ensure compliance with local labor laws and regulations.

• Conduct periodic audits to assess HR-related risks.

8. HR Metrics & Reporting

• Track key HR metrics such as retention rates, recruitment metrics, and employee satisfaction.

• Present periodic reports and insights to senior management.

9. HR Technology Management

• Leverage HR systems and tools to streamline processes, such as recruitment and performance tracking.

• Explore and implement new technologies to enhance HR operations.

10. Team Leadership

• Lead and mentor HR staff, fostering a culture of continuous improvement.

• Delegate tasks effectively to ensure operational efficiency.

Skills & Requirements:

• Education:

Bachelor’s degree in Human Resources, Business Administration, or related field (HR certifications like SHRM or CIPD are a plus).

• Experience:

5+ years of relevant HR experience, including at least 2 years in a managerial role.

• Skills:

• Strong understanding of labor laws and HR practices.
• Excellent communication and interpersonal skills.
• Proficiency in HR software and Microsoft Office Suite.
• Ability to handle confidential matters with discretion.
• Strategic thinking and problem-solving abilities.

This role requires a proactive, adaptable, and empathetic professional ready to contribute to the growth of both employees and the organization.

• Work Location: Orchard

The Marketing Manager will coordinate and develop marketing policies, programs, and campaigns.

Supervisory Responsibilities:

• Recruits, interviews, hires, and trains new staff in the department.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

• Gathers and analyzes information to identify new markets and customers, demand for products and services, and efficacy of existing marketing campaigns and strategies.
• Conducts market research, sales forecasting, and strategic planning to assess and ensure the sale and profitability of products.
• Conducts pricing research and analysis to ensure competitive product and service pricing.
• Maintains knowledge of trends and developments in the market; identifies needs for new products and services and makes recommendations to leadership.
• Analyzes and evaluates financial aspects of product development.
• Collaborates in the development of new products.
• Composes, develops, evaluates, and conducts training on marketing activities, strategies, and policies.
• Collaborates, participates in, and coordinates promotional activities or trade shows.
• Negotiates contracts for services needed to execute a marketing strategy.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to create, implement, and monitor budgets.
• Thorough understanding of principles and methods used to promote, display, and sell products and services.
• Proficient with Microsoft Office Suite or related software.

• Conduct technical reviews to ensure compliance with project requirements.
• Coordinate activities with subcontractors in accordance of project schedules and contract requirements.
• Manage budget and expenditure of the project to ensure adherence to budgetary guidelines.
• Manage resources required on site.
• Manage workplace safety in accordance to safety and health regulations.
• Monitor quality of construction to ensure compliance with building control regulations.
• Monitor the progress of construction to ensure it adheres to the project timeline.
• Negotiate with relevant parties to ensure projects are completed on time and within budget.
• Plan work schedules to ensure project plans are carried out as planned.
• Prepare reports to track the progress and cost of the project.
• Prepare tenders and contract bids.
• Supervise site labour force to ensure project operations comply with standards and regulations.

Responsible for the management of all aspects of Concierge functions in accordance with hotel standards. Directs, implements and maintains a concierge service and management philosophy that serves as a guide to respective staff. Responsible for developing and maintaining the acknowledgment and service of all guests visiting the location. Ensures all departments are aware of all guests’ needs and information prior to arrival that will lead to a unique, memorable and personal stay.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 1 year experience in the guest services, front desk, or related professional area.

CORE WORK ACTIVITIES

Maintaining Concierge Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Keeps concierge team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

• Establishes an effective database to be used by all team members for restaurant and local attractions.

• Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences.

• Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).

• Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.

• Provides check-in and check-out services and handles reservations when needed.

• Maintains knowledge of rooms and their locations, services and facilities of the hotel.

• Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.

• Responds to emergency situations using appropriate procedures.

• Maintains awareness of daily operations and events at the hotel.

• Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements

• Complete and communicates employee schedules.

• Provides warm welcome and anticipation of guest needs throughout their stay.

• Inspects grooming and attire of staff and makes recommendations for immediate rectification of any deficiencies.

Managing Concierge Team

• Supervises all activities of concierge team.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and building mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Ensuring Exceptional Customer Service

• Ensures concierge team provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Responds to and handles guest problems and complaints.

• Sets a positive example for guest relations.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

• Ensures employees understand customer service expectations and parameters.

• Interacts with guests to obtain feedback on product quality and service levels.

Supporting Human Resource Activities

• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Participates in employee progressive discipline procedures.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!

But to create this magical experience, we need you.

EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today.

Roles & Responsibility:
• Assist Project Director and peers on site management.
• Managing day-to-day site coordination
• Liasing with sub-contractors in planning of manpower, materials and equipment
• Ensuring site works are executed accordingly based on approved detailed drawings, interpreted plans, and requirements of relevant authorities
• Ensuring Workplace Safety and Health compliance on site at all times. E.g Housekeeping and Safety
• To be able to lead a construction team in ensuring smooth execution of daily tasking.
• To be able to perform other ad-hoc tasking as and when required by the management.

Good to have:
• Experienced in Private/Landed Residential Construction Project in Singapore.
• Experienced in managing site coordination of a construction project regardless of scale.
• Highly motivated and independent with excellent team spirit and interpersonal skills.
• Have a strong mindset to learn and grow along with the company.
• Able to work in a fast-pace enviroment.

Summary:

AGI Freight is seeking for a skilled and detail-oriented Assistant Accounts Manager to assist Accounts Manager to manage the full set of accounts, including accounts payable and receivable, and ensure accurate financial reporting and compliance. The role also includessupervising and leading a junior staff member, ensuring efficient operations.

Key Responsibilities

Accounting & Financial Management

• Assist accounts manager and manage the full set of accounts, including general ledger, accounts payable, accounts receivable, and bank reconciliations.
• Assist to prepare and analyze financial statements, including balance sheets, profit and loss statements, and cash flow statements.
• Assist to maintain accurate and timely records for monthly, quarterly, and annual closing.
• Assist to ensure compliance with tax regulations, filing requirements, and financial reporting standards.
• Assist to handle fixed assets management and depreciation schedules.
• Assist to develop and maintain effective internal financial controls.
• Assist in any other ad hoc duties as assigned by the Management.

Accounts Receivable (AR)

• Assist to oversee the accounts receivable process, including reviewing of invoices accuracy, tracking payments, and reconciling AR accounts.
• Assist to follow up with local and oversea clients on overdue payments and manage payment discrepancies.
• Assist to generate AR aging reports and provide insights to management.
• Able to liaise and work with local and oversea client as well as internal teams to resolve invoicing or payment-related issues promptly.

Accounts Payable (AP)

• Receive freight, handling charges and expenses from airline, coloaders and vendors.
• Check and tally monthly export/Import/General Expenses submitted by airlines, coloaders and vendors against tariffs and rates in Company’s system.
• Identify discrepancies or non-conformities and follow up with relevant stakeholders for resolution.
• Input and process all verified billings, expenses and claims to facilitate payment.
• Prepare daily, weekly and monthly reconciliation of payments and expenses within agreed credit period.
• Maintain organized and accurate records of all accounts payable transactions
• Assist in month-end and year-end closing procedures
• Generate accounts payable aging reports and other ad-hoc financial reports as needed
• Ad hoc tasks as and when required

Qualifications, Skills and Competencies

• Diploma or Degree in Accounting, Finance, or a related field.
• Proven experience managing a full set of accounts, with strong knowledge of Singapore accounting standards, GST regulations, and statutory requirements.
• Strong understanding of accounting principles, financial regulations, AP and AR processes.
• Knowledge of payroll is advantageous.
• Excellent organizational, multitasking, and time-management skills.
• Strong supervisory and leadership abilities.
• Effective communication and interpersonal skills such as excellent communication skills, with the ability to liaise effectively with external auditors, tax agents, banks, and regulatory bodie
• High level of integrity, confidentiality, and attention to detail.
• Ability to work both independently and as part of a team.

Your main duties are as follows:

• Adhere to hygiene and safety standards

• Take reservations and enquire purpose of visit.

• Present menu and share promotions, specials, and items to customers.

• Take food and beverage orders, repeat orders to guests, and inform guests of the estimated time to serve.

• Oversee a team of servers who are assigned to his/her shift.

• Key orders in the Point-of-Sale system efficiently.

• Process payment and check bills promptly.

• Assist the assistant general manager by getting involved in planning and organizing special events.

• Check food and beverage inventories and stocks in a consistent and accurate manner.

• Complete opening, operating, and closing procedures.

• Handle problems with cashier payments.

• Escalate guests' complaints to the duty manager if unable to conduct service recovery.

• Adhere to the company’s standard operating procedures

• Any other appropriate duties and responsibilities as assigned

Working Hours: 6 days work week, including weekends & PH.

We are seeking a talented and energetic managerial leader to join our team at a lively Pub in Singapore.

As a leader, you will be responsible for managing performance to enhance the nightlife experience of our patrons. The ideal candidate should have a strong passion for music and stage presence to create memorable and vibrant atmospheres for our guests.

Adcellence Services

EA License No: 24C2596

Desmund Wong I Registration No: R24126424

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

We are a paediatric clinic located in Tanglin (Napier MRT). We are seeking a dedicated and enthusiastic Clinic Manager to join our growing team. This position offers an exciting opportunity to be part of a dynamic team and contribute to the growth and success of our clinic.

Key Responsibilities:

• Oversee clinic operations and team of staff
• Assist with daily clinic operations, ensuring smooth and efficient workflow
• Greet and comfort children and their families

What We're Looking For:

• Comfortable and confident working with children
• Strong communication and interpersonal skills
• Hardworking, reliable, and detail-oriented
• Team player with a positive attitude
• Able to lead a team effectively
• Adaptable and open to change in a fast-paced environment
• Willingness to go the extra mile to ensure excellent patient care

This is an exciting opportunity to contribute to the well-being of children and make a meaningful impact in a dynamic, supportive work environment.

For any enquiries, drop our team an email at [email protected]