Job Purpose

The Digital Catalyst (Programmatic Ad Solutions) for Stellar Ace’s Digital Out-of-Home (DOOH) Assets plays a pivotal role in driving the success of our advertising initiatives by overseeing the programmatic ad operations for our digital out-of-home platforms. This position aims to optimize revenue generation, enhance ad delivery efficiency, and ensure seamless integration of programmatic strategies within our digital out-of-home advertising ecosystem.

Duties and Responsibilities

1. Programmatic Strategy Development:

• Formulate and execute programmatic advertising strategies for digital out-of-home assets to maximize revenue and enhance advertiser ROI.

2. Campaign Management:

• Oversee the end-to-end execution of programmatic ad campaigns, ensuring optimal targeting, delivery, and performance monitoring.

3. Collaboration with Stakeholders:

• Work closely with cross-functional teams including sales, marketing, and technology teams to align programmatic initiatives with overall business goals.

4. Platform Optimization:

• Continuously assess and optimize programmatic platforms, ensuring the adoption of industry best practices and emerging trends.

5. Data Analysis and Reporting:

• Utilize data analytics tools to extract insights, generate regular performance reports, and provide actionable recommendations for improvement.

6. Technical Troubleshooting:

• Address technical issues related to programmatic ad operations, collaborating with technical teams to ensure seamless functionality of digital out-of-home assets.

7. Industry Trends Monitoring:

• Stay abreast of industry trends, technological advancements, and regulatory changes related to programmatic advertising and digital out-of-home.

Qualifications and Work Experience

1. Qualifications:

• Preferably Bachelor's degree in Marketing, Advertising, Business, or a related field.

2. Work Experience:

• Preferably minimum of 5 years of experience in programmatic advertising, with a focus on digital out-of-home assets. Prior experience in a managerial or supervisory role is preferred.
• In-depth understanding of programmatic advertising, digital out-of-home landscape, and relevant technologies. Familiarity with industry standards and regulatory compliance is essential.
• Proficient in working with programmatic platforms, ad exchanges, and related technologies. Familiarity with ad-serving platforms and digital signage solutions is advantageous.
• Communication Skills: Strong verbal and written communication skills with the ability to convey complex concepts to both technical and non-technical stakeholders.
• Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret data, identify trends, and make data-driven decisions.

Skills and Competencies

1. Strategic Thinking:

• Ability to think strategically and develop creative solutions to address clients' needs.
• Communication Skills: Strong verbal and written communication skills, with the ability to articulate ideas effectively.

2. Relationship Building:

• Proven ability to build and maintain strong, long-lasting relationships with clients and partners.

3. Negotiation Skills:

• Strong negotiation skills to secure favorable terms in media sales partnerships.

4. Analytical Skills:

• Ability to analyze data, draw insights, and make data-driven decisions.

5. Team Collaboration:

• Collaborate effectively with internal teams to ensure seamless execution of creative and media solutions.

6. Adaptability:

• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

If you are a results-driven individual with a passion for creative business development and media sales partnerships, we invite you to join our team and contribute to the growth and success of our organization.

Essential Responsibilities:

• Ownership includes both quality assurance and quality control. Includes quality assurance of products, services, manufacturing processes. Includes conformance in manufacturing, incoming goods control, product inspection, witness points, etc.
• Typically a 1st line manager of professionals or a 2nd line manager of a professional department. Developing specialized knowledge in their discipline. Serves as best practice/quality resource. Has awareness of latest technical developments in own area. Contributes towards strategy and policy development, and ensure delivery within area of responsibility.
• Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the market
• Uses judgment to make decisions or solve moderately complex tasks or problems in areas of operational/product management, manufacturing, technology or engineering. Takes new perspective on existing solutions. Uses technical experience and expertise for data analysis to support recommendations. Uses multiple internal and limited external sources outside of own function to arrive at decisions.
• Acts as a resource for colleagues with less experience. May lead small projects with moderate risks and resource requirements. Explains difficult or sensitive information; works to build consensus. Developing persuasion skills required to influence others on topics within field.

Qualifications/ Requirements:

• Experience leading a team with 10-12 year of experience in Manufacturing & Production Quality.

Desired Characteristics:

• Humble: respectful, receptive, agile, eager to learn
• Transparent: shares critical information, speaks with candor, contributes constructively
• Focused: quick learner, strategically prioritizes work, committed
• Leadership ability: strong communicator, decision-maker, collaborative
• Problem solver: analytical-minded, challenges existing processes, critical thinker

As Sales Manager, you’ll manage all sales activities and events including direct sales, sales solicitation, sales administration, public relations, management of the sale team and monitor results to ensure they are achieved.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Interfaces with operations on a timely basis
• Maintain regular contact with IHG hotels in Singapore and regional reservation office
• Entertain clients and provide proper customer service
• Develop and maintain strong relationships with key clients, business generators, meeting and convention planners, corporate accounts and other producers closely allied to our hotel
• Plan and conduct familiarization tours and site inspections
• Drive sales target and achieve desired revenue for rooms

What we need from you

• A minimum qualification in Diploma in Hospitality Management
• At least 3 years of experience in a hotel sales & marketing department

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

- Responsible in all respects of corporate secretarial work with ACRA

- Strong knowledge with ACRA Statutory Reporting / Filing and Companies Act.

- Coach and review work of assistant/senior corporate secretarial team to enable them to carry out their roles effectively and efficiently

- Manage customer portfolio

- Preparation of resolutions, biz filing, updating of statutory registers and XBRL

- Maintain of Registers, Minutes Books and Lodgement with the ACRA

- Strong knowledge of CDD especially on-boarding new clients and on-going monitoring existing clients.

- Ability to liaise with and advice the client on matters on company formation, annual compliance and ongoing company administration matters

- Any other matters/projects the management may require from time to time

- Able to work with minimum supervision, a candidate that is organized, meticulous. Able to manage tight deadlines.

- Must be able to converse in both English & Mandarin. Have a good command of both written and verbal English & Mandarin (to liaise with Mandarin speaking clients and respective associates)

- Provides coordination and administrative supports to ensure efficiency & effectiveness was carried out in operations between departments

* Office near to Bugis MRT

* Annual Oversea Retreat

Job Description Summary

The incumbent will take on an active role in the overall management of the projects and serve as a single point of contact in co-ordination with and consultation with the Customer’s Representative

Key Job Accountabilities

• Overall management and co-ordination of the project
• Serve as a single point of contact in co-ordination with and consultation with the Customer’s Representative
• Deemed as the Contractor’s agent in all dealings with the Customer, including difficult customer.
• Be accountable to the Customer as the Contractor’s agent, for all aspects of the design, development, delivery, installation, integration, migration, testing, implementation, operations and maintenance services of the system
• Co-ordinate project activities with the Customer, existing vendors and other parties as indicated by the customer
• Highlight and resolve outstanding issues and problems
• Arrange for, co-ordinate and document project progress meetings and system change management meetings
• Prepare and submit progress reports
• Prepare and submit detailed development plans and schedules
• Manage changes within project constraints, e.g. scope, resource and schedule
• Plan and allocate resources proactively to ensure timely delivery of the System in accordance with the project schedule
• Set up procedures with the Customer to manage the deployment of tools and delivery of System and Services
• Take stock and track documentation, hardware and software supplied for the delivery of systems and services
• Involve in contract administration, monitoring of progress, technical personnel training, logistic support, documentation
• Lead and manage the Contractor’s Project Team, including the overseeing of all day-to-day project activities
• Manage project risks

Required Qualifications & Experience

• Degree in Computer Science, Computer Engineering or Information Technology
• Project Management certification (PMP), if any
• Minimum 4 years of software development experience and have gone through at least 2 cycles of SDLC
• Demonstrate leadership skills and have a strong team spirit with can-do attitude
• Possess strong leadership ability, good communication skills and excellent problem-solving skills in inter-organizational environment
• Familiar with the user requirements phase for IT projects
• Experience in projects with IBM MAXIMO or SharePoint will be advantageous.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

1) do import or export documentations

2) liaise with clients, agent n shipping lines

3) handling of bookings

4) computing monthly P&L

Qualifications

Diploma graduates with Diploma in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experieence. No experience is welcome

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

Strong understanding and communication skills

Customer requests are reported to manager in a timely manner

Assist manager to deal with documentation

Respond to inquiries from customers, suppliers, and team members promptly and professionally.

Assist in planning and executing special promotions and themed events.

Provide administrative support for events, including coordination of catering services, room setups, and guest lists.

Responsibilities

• Develop and execute digital marketing campaigns to enhance digital awareness and engagement of the museum and its offerings and help scale the museum towards mass-personalisation marketing.
• Manage the National Museum of Singapore, Changi Chapel and Museum as well as Reflections at Bukit Chandu websites, overseeing the design and development of any other new system requirements that may affect the websites, particularly integration of CMS (Sitecore) and CRM systems. 
• Lead in digital project management and work with external vendors and internal teams during project and content development, as well as the management of post project follow through such as maintenance and data analysis of results against agreed outcomes. This includes execution of the digital marketing projects for exhibitions and programmes, conducting UX design validation and performing User Acceptance Testing (UAT) to ensure a positive overall user experience.
• Manage media buying and creative agencies on delivering digital campaigns, and monitor effectiveness, finance management and develop contingency strategies when required.
• Manage digital marketing software, produce analytic reports on digital marketing performance across projects to evaluate campaign effectiveness and provide recommendations.

Requirements

• Preferably at least 3-5 years of relevant experience particularly in digital marketing and communications
• Excellent communication, analytical and organisational skills, able to multi-task, and has experience in project management and preferably in government procurement as well
• Strong understanding of digital marketing channels and social media platforms
• Basic knowledge of HTML & website content development, familiarity with SiteCore CMS, Adobe Experience Cloud, Matterport 3D and relevant 3D AR/VR tools a strong plus
• Experience in the implementation and maintenance of interactive and immersive technologies will be advantageous
• Ability to work independently and as part of a team
• Interest in the Arts and Heritage Sector

Applicants will be notified on whether they are shortlisted within 4 weeks of the closing date of this job posting.

We are looking for someone with a passion for data and marketing technology, with experience in marketing automation tool such as Salesforce Marketing Cloud or Eloqua. Experience working with large, complex data flows is a plus.

You will be responsible for the implementation, execution, and optimization of highly personalised automated marketing campaigns and programs using our suite of marketing technology platforms.

This role requires someone who is a team player, possessing technical knowledge and hands-on experience with marketing automation platforms. The candidate must be a self-starter and problem-solver, able to learn and adapt quickly in a fast-moving working environment.

Key Responsibilities:

• Implement and manage complex marketing automation campaigns in marketing automation tools, including customer journeys, segmentation, automation rules, and triggers.
• Work with agency partner to develop and execute targeted and personalized campaigns that align with marketing objectives, drive engagement and conversion.
• Collaborate with business units to develop strategies, plan, and execute tactics across customer digital touchpoints.
• Plan, manage, execute and optimize tactical and nurture campaigns to drive sales and leads on digital channels using marketing automation tools
• Continuously monitor and analyze platform performance across the marketing technology stack provide insights and recommendations for optimization and improvement.
• Stay up-to-date with the latest marketing automation trends, best practices, and technologies to ensure our campaigns remain competitive and effective.
• Develop and maintain documentation, including process flows, campaign briefs, and technical specifications.
• Work with acquisition team to conduct testing and optimization for segmentation activities to improve performance

Key Requirements:

• Bachelor’s Degree in IT/Business
• Working experience with marketing automation tools such as Salesforce Marketing Cloud or Eloqua and Google Analytics, possessing relevant certifications is a plus
• Experience with customer data platforms and marketing data is a plus
• Experience working with Asana, JIRA, MS Office, Visio, Lucid Charts and/or project management tools
• Excellent stakeholder management skills by providing clear communicating priorities, objectives/goals and deliverables
• Some knowledge and experience in data query and integration concepts such as SQL, Javascript, APIs and SFTP
• Understanding of analytical tools like Google Analytics, GTM and Customer Identity & Access Management is a plus
• Ability to work with cross functional teams to identify use cases to be implemented for platforms
• Self-starter, independent, motivated and result-oriented team player
• Detail oriented to ensure data and content compliance
• Strong in communications with the ability to engage with internal and external stakeholders
• Self-motivated operator who can work comfortably as an individual contributor and comfortable with navigating through the organisation to get things done.
• Strong in analytics and able to make decisions leveraging data. Strong negotiation skills. Creative with high emotional intelligence. An innovative collaborator. Most importantly, you must be savvy and love tech, and love to sell your ideas to everyone.

Team Profile:

Income was founded on the vision of making insurance accessible to all. This vision has played a key role in the development of products, initiatives and offerings to our customers. You will be working in the Growth Marketing team within the Digital Transformation division. This team is in-charge of driving all digital revenues, strategize and implement all eCommerce platforms, MarTech and AdTech solutions to drive incremental revenues by increasing relevancies.

The individual must be a hybrid professional that understanding marketing and business needs, while having a balanced interest and love for technology.

Technology has enabled us to make better decisions in real time that has substantial impact on all our digital acquisitions. The individual will be required to leverage on first-party data and digital insights to identify opportunities and derive decisions that will assist to achieve set targets and provide first class customer purchase experiences.

Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsible for arranging the show list and arranging the performers

Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

Represent the performing artistes to attend all management meetings.

Memorize lyrics and routines of song selection for optimal performance standards

Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

Foster and strengthen teamwork.

• Coordinating the order and delivery of materials to job sites
• Managing a team of 10 project managers
• Facilitating site planning meetings
• Tracking company resource usage
• Identifying project risks and proposing solutions
• Dispatching subcontractors and equipment
• Measuring and managing client satisfaction
• Facilitating weekly operations meetings
• Coordinating equipment maintenance
• Keeping track of vendor pricing

We are seeking a dynamic and experienced Retail Assistant Manager to join our team in the vibrant world of women's fashion. As the Retail Assistant Manager, you will play a pivotal role in ensuring the smooth operation of our store while delivering exceptional customer service and driving sales. This position requires a passion for fashion, strong leadership skills, and the ability to thrive in a fast-paced retail environment.

Responsibilities:

• Assist the Store Manager in overseeing daily operations and managing staff to ensure efficient and effective performance.
• Provide excellent customer service by greeting and assisting customers, addressing inquiries, and resolving complaints in a timely and professional manner.
• Monitor and maintain visual merchandising standards to enhance the overall appearance and appeal of the store.
• Drive sales by promoting products, upselling, and implementing effective sales strategies.
• Train, mentor, and motivate sales associates to achieve sales targets and deliver exceptional service.
• Manage inventory levels, conduct regular stock checks, and ensure accurate stock replenishment.
• Implement and enforce company policies and procedures to maintain a safe and secure working environment.
• Collaborate with the Store Manager to analyze sales reports, identify trends, and develop action plans to optimize performance.
• Maintain a thorough understanding of the latest fashion trends, product knowledge, and competitor offerings.

Requirements:

• Previous experience in retail management, preferably in the fashion industry.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills.
• Proven track record of driving sales and achieving targets.
• Ability to multitask, prioritize tasks, and work effectively under pressure.
• Flexibility to work evenings, weekends, and holidays as required.

Job Description:

• To oversee the planning, execution, and completion of Rail projects (Communications System).
• To ensure that projects are delivered on time, within budget, and according to specifications.
• Key Responsibilities include:
  • Project Planning
  • Team Leadership
  • Stakeholder Management
  • Risk Management
  • Budgeting and Resource Allocation
  • Quality Assurance
  • Documentation and
  • Reporting and Conflict Resolution

Job Requirement:

• Degree in Electrical & Electronics Engineering, Project Management or equivalent.
• Minimum 5 years of proven experience in Project Management (railway environment).
• Strong leadership and interpersonal communications skills.
• Self-motivated, driven and possess good analytical skill.
• Able to understand technical drawings, specifications, and requirement.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description

The person is responsible for communicating with the customers/distributors on the solution needs and after-sales needs.

The job will require providing the quotation, sales follow, sales forecast,and sales presentation.

Generate and review sales quotations,order processing and invoicing.

Review customer sales orders,proposals, purchase orders, andrelated information.

Preparation of documents for sales operations, customer-related reports to management, sales and customersas required.

Generate price list for sales team,based on information from principals.

Monitor & update sales team with relevant information from principals.

Effectively engage with externalcustomers, suppliers, financiers andinternal colleagues including shipping,finance, technical, service, sales andmarketing, as required.

Provide admin support where necessary. e.g. filing, data entry,retrieval of documents, or any other duties assigned.

Job Requirements

Two years of relevant working experience in a manufacturingenvironment.

Excellent communication andinterpersonal skills.

Able to multi-task and work withminimal supervision.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years in technical project management work experience

· Experience in New Product Introduction management is preferred

· Strong project & people management skills.

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Strong understanding and communication skills

Customer requests are reported to manager in a timely manner

Assist manager to deal with documentation

Respond to inquiries from customers, suppliers, and team members promptly and professionally.

Assist in planning and executing special promotions and themed events.

Provide administrative support for events, including coordination of catering services, room setups, and guest lists.

● Bilingual Speaker. Good at Chinese (native speaker) and English speaking and writing.

● Good Management Skills. Applying modern technical tools to better manage business marketing and growth, development.

● Statistics Analysis. Analyzing business revenue and offering operational suggestion for potential business growth and sales improvement.

● Employee Hiring and Management. Assisting with the Human Resources team on employee hiring and training matter as well as shift arrangement.

● Teamwork Building. Loving in encouraging employees and building a valuable team by making friends with the team and inspiring their potentials.

● Communication Skills. Good at communication with customers by showing them patience and professionalism.

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the Team Axis App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

- Responsible in all respects of corproate secretarial work with ACRA

- Experience in planning in work scope

- Manage customer portfolio

- Preparation of resolutions, biz filing, updating of statutory registeres and XBRL

- Maintain of Registers, Minutes Books and Lodgement with the ACRA

- Maintain record monitor routing of documentation

- Ability to liaise with and advice the client on matters on company formation, annual compliance and ongoing company administration matters

- Any other matters/projects the manegement may require from time to time

- To perform clericals and administrative duties includes filing, scanning, sorting of letter correspondences and ad hoc assignment as assigned

- Candicate must possess at least an "O" Level or equivalent

- Able to work with minimum supervision, a candidate that is organized, meticulous. Able to manage tight deadlines.

- Must be able to converse in both English & Mandarin. Have a good command of both written and verbal English & Mandarin (to liaise wuth Mandarin speaking clients and respective associates)

- Proficient in Microsoft applications

- Possess good communication and interpersonal skills

- Immediate availability will be advantageous

- Provides coordination and adminstrative supports to ensure efficiency & effectiveness was carried out in operations between departments

- Process payment and monitor receipts

Job Scope

• Function as main point-of-contact between the Team and client.

• Lead, manage and coordinate the performance and delivery of the scope indicated in the Contract.

• Ensure that the KPIs and Contractual SLAs are met.

• Oversee strategic deployment of manpower, where necessary, timely leadership support and commitment.

• Manage and ensure that any potential changes to scope of work are discussed, documented and agreed.

• Manage the daily operations of the project and performance of the team(s)

Job Requirements

• Degree in Business Administration, Accounting, Finance or equivalent

• At least 5 years of experience in operations, with at least 2 years of management experience

• Experience in public sector grants and claims processing would be an advantage

• A strong team player with good supervisory, people management and communications skills

• Strong problem solving and critical thinking skills

• Possess strong interpersonal and communication skills, business acumen, and high level of integrity to serve the stakeholders

• Proficient in Microsoft Word, Excel and PowerPoint

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.