Responsibilities

· Provide technical lead in system and network design, with implementation for application system

· Execute full software development life cycle (SDLC)

· Produce specifications and determine operational feasibility

· Responsible for quality assurance, maintenance and enhancement of existing software libraries

· Participate in system acceptance testing and on-site deployment

· Work with Vendor to resolve software issues both on site and off site

· Comply with project plans and industry standards

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 5 years of technical experience in software development

· Proficiency in C, C++, C#, or Java

· Knowledge of digital communications, Microsoft .NET, Scripting languages

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Knowledge of Communication Stack Layer and various communication protocols like SNMP, TCP/IP, UDP

· Knowledge of Firmware development will be an added advantage

· Working location is in Ang Mo Kio

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Brief:

We are seeking a skilled and proactive Project Executive / Senior Project Executive / Assistant Manager to join our team, which specializes in corporate training, business advisory, internationalization strategy, and related services. The ideal candidate will be self-motivated, able to manage administrative tasks, project management, and business development with minimal supervision. We offer on-the-job and specialized training, along with opportunities for career progression. The role may require occasional travel for short-term assignments, and candidates with significant experience may be considered for senior positions.

Responsibilities:

• Liaise with external stakeholders, including clients’ programme OIC, government officials, visiting organisations, and other stakeholders pertaining to administrative arrangements
• Search, connect and liaise with potential organisations to explore corporate visits and other collaborations
• Handle all administrative and operational matters pertaining to clients’ programme needs
• Conduct market research and analyze industry background information to support clients’ internationalization needs
• Engage in basic market development activities, such as sending promotional emails or making outreach calls to chambers of commerce and related organizations, both locally and overseas
• Create content and simple graphics for social media platforms (e.g., WeChat, Facebook)
• Capture and edit short video clips for marketing purposes (an added advantage)
• Potentially travel for business assignments as required

Requirements:

• Fresh graduates with no experience are welcome to apply for the entry level position
• Preferably 2-4 years of working experience in professional advisory, corporate training, conference, trade exhibition, project management, or related sectors.
• Minimum qualification of Polytechnic diploma or equivalent
• Experience in working with corporate organizations and government entities, both local and international, is an added advantage
• Strong communication skills in English and Mandarin, both written and spoken
• Proven ability to manage projects and programs independently and handle administrative tasks efficiently.
• Capable of multitasking and managing projects in a fast-paced environment.
• A strong team player with the initiative to complete assigned tasks proactively.
• Adaptable to diverse, cross-cultural work settings.
• Eager to learn and take on new challenges.
• Only Singapore Citizens or Permanent Residents are eligible for consideration.

About Singapore Economics and Management Institute (SEMI):

Singapore Economic and Management Institute (SEMI) is a registered training institution in Singapore that integrates global resources, drives business development, and nurtures emerging business leaders. SEMI is dedicated to delivering high-quality training and consulting services across the Asia-Pacific region and globally, empowering businesses to thrive in an increasingly dynamic international landscape.

SEMI leverages its professional expertise and extensive network to provide comprehensive consulting services to businesses embarking on their internationalization journey. Our core offerings include International Business Development Planning, Overseas Project Implementation and Management Solutions, International Market Expansion and Partnership Development, and Cross-Cultural Management and Training.

Key Responsibilities:

• Directly report to the Regional Franchise Director and be responsible for developing and implementing regional marketing strategies in line with our regional oncology business strategy. You will collaborate with cross-functional teams, engage with key opinion leaders, and provide market insights to support our core business activities. Your role will involve working with the sales team and driving the success of our products in the markets through enhancing awareness, demand and adoption within the territories
• Collaborate with the regional leadership team to develop comprehensive marketing strategies that align with our regional business objectives
• May be assigned as liaison with selected business partners to ensure alignment on product development, registration timelines and commercial development plans.
• Provide guidance and coordinate with local medical & marketing teams to drive brand strategies, launch readiness and tactics.
• Build and maintain relationships with Key Opinion Leaders (KOL), Payers, Healthcare Professionals in the region, leveraging their expertise to gain valuable insights into oncology therapeutic area. Plan and engage KOLs and medical societies in alignment with business strategies
• Deliver annual marketing plans and oversee the creation of marketing materials, including sales aids, presentations, product documentation, and digital content, coordinating with cross-functional teams to ensure message consistency and relevance to drive overall brand strategy, brand equity and architecture
• Monitor and analyse key marketing performance metrics, leveraging data to optimize marketing programs and adjust strategies as necessary
• Stay abreast of industry trends, best practices, and emerging treatments to continuously innovate and elevate marketing strategies
• Lead and/or guide market access strategies towards successful reimbursement and innovative access programs to drive optimal patient access
• Review and approve promotional materials to ensure accuracy and adherence to local/regional compliance
• Perform any other ad-hoc duties as and when assigned by the Company

Job Specification

• At least 8-10 years in pharmaceutical industry in marketing and brand management, preferably in oncology
• Bachelor’s degree in science/pharmacy/business management, or a related discipline
• Proven experience in marketing within the pharmaceutical industry, preferably in a regional or cross-functional role and recent product launches
• Strong understanding of oncology treatment landscape in the region, including regulations, competitive landscape, and market dynamics
• Excellent interpersonal and communication skills, with the ability to effectively engage and influence key stakeholders
• Demonstrated ability to develop and execute strategic plans
• Strong project management skills with the ability to prioritize and manage multiple tasks
• Strong leadership skills required. Strong communication skills required
• Proactive and adaptable mindset with a willingness to take on new challenges
• Fluent in English, both written and spoken

* Day to day project management, include liaison with all parties involved in the project (include the Architect, Designer, Consultant, Main & Sub Contractors, Supplier and other M&E Contractors,etc)

* Attend Site Meetings

* Preparation of work schedules and monitoring of project costing, work progress and coordination with all parties involved to ensure work progress smoothly & completed with target time and budget

* To manage project from inception to planning to completion

WHO ARE WE?

At Suntory Beverage and Food, we boldly move forward together to realize the dreams of becoming a world-leading next-generation global beverage company – you are an important part of this and here’s how your role helps us win.

This position plays an important role in shaping the Ribena and future brand’s future, driving innovation and strategy, and ensuring the brand portfolio meetings the ever-evolving demands of our Seikatsusha and market while aligning with organizational goal.

This role is critical in driving brand growth, profitability, and equity while ensuring successful execution of marketing initiatives across multiple markets. The ideal candidate will have a strong background in brand management, innovation, and stakeholder collaboration, with a proven ability to deliver results in a fast-paced environment.

HOW YOU CAN ADD VALUE?

• Brand Growth: Drive Ribena’s growth and profitability through strategic initiatives.
• Innovation: Oversee innovation pipeline and manage new products aligned with market trends.
• Project Leadership: Lead and execute brand strategies, ensuring on-time delivery and alignment with business objectives.
• Market Insights: Conduct Gemba to understand consumer needs and market trends, turning insights into actionable plans.
• Stakeholder Management: Liaise with Cluster Asia and BUs to align on key initiatives and strategic priorities.
• Creative Strategy: Develop and execute Ribena’s creative strategy with agencies.
• Budget Control: Manage the budget for Ribena’s development costs, A&M, and consumer research.
• Market Analysis: Conduct market analysis to identify growth opportunities and define brand positioning.

ARE YOU THE ONE?

• Minimum of 4+ years at Brand Manager level or equivalent, preferably with experience across different geographies.
• Strong strategic thinking, commercial acumen, and marketing skills.
• Good knowledge and experience in brand marketing and project management.
• Strong analytical, problem-solving, and critical thinking abilities.
• Excellent stakeholder management skills.
• Good communication and networking abilities.
• Demonstrated innovative and creative skills.
• Willingness to Travel

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Campus Infrastructure and Services (OCIS).
• Manage day-to-day operational matters of Facilities Management and Servies works.
• Act as Building Manager and liaison with FMS Trade Specialists to ensure understanding of operational procedures, to provide optimal functioning of the systems under his/her care.
• Work with respective FMS Trade Specialist to formulate operational and maintenance requirementsfor the range of building services/systems contracts for newly replaced or commissioned systems.
• Manage and operate the building to its most efficient and optimum conditions.
• Co-ordinate between management and project staff on the taking over and commissioning acceptanceof building/M&E/Fire & Security systems enhancement works.
• Work with FMS project team to operationalize the maintenance of new or replaced systems.
• Drive innovation, efficiency, sustainability and productivity efforts as well as technology adoption toenhance facilities operations and service delivery.
• Be the participating member of any Smart and Digital Transformation projects undertaken by FMS.
• Prepare tender documents and technical specifications for various facilities, building and engineeringservices.
• Perform any other additional or ad-hoc duties as assigned.

• Relevant Diploma/degree in Engineering/Facilities Management/Electrical Engineering/MechanicalEngineering/Building Services or equivalent.
• Demonstrated experience in managing Facilities and Building services and systems and strong withhands-on.
• Familiar with Singapore Codes and Practices, contract administration and procurement procedures.
• Proficiency in engineering tools such as AutoCAD and able to read engineering and technicaldrawings.
• Able to anticipate customer needs, change goals and direction quickly and multitask.
• Ability to maintain a budget on maintenance and projects.
• Proven comfort and experience to interact effectively with customers and associates, both inside and outside of the organization.
• Proficiency with general office PC applications (i.e. word processing, spreadsheets).
• Demonstrated sound coordinating, personal interface skills and communication skills.
• Good analytical and organizational skills with strong leadership skills, structured with strong workethics.
• Resourceful, good team player, result driven and able to work independently in a fast-pacedenvironment.
• Comfortable with ambiguity, enjoy challenges and problem solving.
• Keen and natural affinity for technology and innovation.
• Obvious safety mindset and displays good WSH behavior.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

At SASS (Singapore Aero Support Services Pte Ltd), we are looking for a highly motivated individual with strong expertise in operational management to join our expanding team.

Working alongside the management team, you will lead and direct a large team of 50 to 60 personnel as part of your daily scope, coupled with extensive reporting and KPI management.

You will be an integral part of the core operations team and it is paramount to cooperate across other operational divisions to achieve common objectives.

If you are a team player who is willing to take up challenges, perform under pressure and understands the complexities within the aviation operational, logistics and transportation management function, we look forward to receiving your application.

Job Responsibilities

• Oversee daily logistical operational function and ensure KPIs are met.
• To ensure business impact are identified, reported on, and managed at all times.
• To identify and deliver operational excellence across the logistics team.
• To lead and facilitate LEAN / process improvement through digitalisation for the logistics team.
• To support the delivery of better value and greater efficiency through identification and elimination of unnecessary complexity within business processes.
• To actively monitor operational risks to foresee/identify potential problems and provide solution to address it.
• Ensure compliance with safety and quality guidelines.
• Administration and supervision of staff under his charge.
• Perform Data Analysis, setting goals, and Reporting: Utilize data-driven insights to monitor key performance indicators (KPIs), develop strategies & roadmap, evaluate logistics and warehouse performance, and present regular reports to senior management.

Requirements

• Bachelor’s degree in logistic/supply chain management or equivalent work experience in logistics field.
• Min 3 years of working experience in logistic, preferably related to aviation industry.
• Prior experience in managing an operation size of 50-60 personnels will be added advantage.
• Good knowledge on warehouse management using SAP, inventory planning and transport management.
• Good presentation skills and experience in handling industrial relations matters.
• Possess strong leadership skills and driving performance.
• Effective communication and interpersonal skills to interact with diverse stakeholders.
• Problem-solving ability and proactive approach to identifying and resolving operational/supply chain issues.
• Comfortable working in a fast paced and matrix organisation.
• Good computer skills e.g. Microsoft Excel and power point.

Job Summary - HR Manager

The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR Manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.

Education and Experience

· High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.

OR

· 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

CORE WORK ACTIVITIES

Leading and Monitoring Recruitment and Hiring Activity

Administering and Providing Education Related to Employee Benefits

Managing Employee Development

Maintaining Employee Relations

Managing Legal and Compliance Practices

Job Summary - Assistant Director of Human Resources

Assists the Director of Human Resources in executing strategies that serve to attract, retain, and develop diverse premiere talent. Position directs and works with human resource employees to carry out the daily activities of the Human Resource Department, including recruitment, total compensation, employee relations, and training and development. Executes against objectives outlined in the Human Resources Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable regulations and Standard Operating Procedures.

Education and Experience

· High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.

OR

· 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing the Staffing and Recruiting Process

Managing Legal and Compliance Practices

Managing Benefits Education and Administration

Managing and Conducting Staff Development Activities

Managing Employee Relations and Human Resources Communication

We're seeking an experienced Business Development Manager to drive growth and expansion in the space and satellite industry. The ideal candidate will identify and capitalize on new business opportunities, build strategic partnerships, and foster relationships with key stakeholders.

Key Responsibilities:

1. Develop and execute business development strategies to expand our presence in the space and satellite market.

2. Identify and pursue new business opportunities, partnerships, and collaborations.

3. Build and maintain relationships with key stakeholders, including satellite operators, space agencies, governments, and industry leaders.

4. Conduct market research and analysis to stay informed on industry trends, competitors, and emerging technologies.

5. Collaborate with cross-functional teams (sales, marketing, product) to develop tailored solutions for customers.

6. Negotiate and close deals, ensuring revenue growth and profitability.

7. Represent the company at industry conferences, trade shows, and networking events.

Requirements:

1. 3 to 5 years of experience in business development, sales, or marketing within the space and satellite industry.

2. Strong network and connections within the industry.

3. Proven track record of successful business development and deal closure.

4. In-depth knowledge of space and satellite technologies, applications, and market trends.

5. Excellent communication, negotiation, and interpersonal skills.

6. Bachelor's degree in Business Administration, Engineering, or a related field.

Preferred Qualifications:

1. MBA or advanced degree.

2. Experience working with government agencies, space agencies, or international organizations.

3. Familiarity with satellite communications, Earth observation, navigation, or space exploration.

4. Certification in business development or sales (e.g., CBDO, CSO).

Skills:

1. Strategic thinking and planning.

2. Business development and sales.

3. Market research and analysis.

4. Partnership development and management.

5. Negotiation and conflict resolution.

6. Public speaking and presentation.

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The Non Financial Risk and Conduct team ensures that the business is fit for purpose by driving the execution of IB&M’s strategy, providing project governance, creating management tools, championing productivity, and supporting the International Leadership drive each region’s contribution to IB&M goals.

We are accountable for providing comprehensive and integrated risk management service and advice, as well as coordinating and implementing effective risk management activities under the Groups’ Frameworks across IB&M International.

Our objective is to proactively drive and strengthen the risk management culture within IB&M’s Asia operations. Your role has a specific focus on the Singapore office.

Strength (Risk Management): Work within the Non Financial Risk & Conduct team to embed effective controls and strengthen the risk management culture across the business, in partnership with Line 2.

Customer Focus: Support and work co-operatively with all the teams in the branch to ensure the highest standards of customer experience.

People: The role will involve interaction across all business areas of IB&M and collaboration with Line 2 Risk Management, Line 3 audit and relevant external parties. Work with branch management to build a strong risk management culture across the business.

Key responsibilities:

Co-ordinate and implement effective risk management activities under the relevant Group’s Risk Management Frameworks across IB&M. This includes:

• Governance/reporting – assist with the preparation of reporting of risk activities including risk governance forums, attendance and participation, minute taking where required;
• Risk profiles – manage the development and maintenance of an effective operational risk program in the branches for IB&M, ensuring that risks are being managed on an ongoing basis;
• Issues/incident management – drive proactive identification, mitigation and monitoring of risk items ensuring risks are managed within appetite.
• Controls assurance support.
• Act as an effective member of the Non Financial Risk team in location and collaborate with teams in IB&M or Group on any IB&M or Group Wide risk and control enhancements.

To be considered we are seeking:

• Institutional banking and financial markets product and process experience preferred.
• Strong technical skills & knowledge base of operational risk/compliance/financial crime.
• Ability to analyse trends, identify critical threats and opportunities, diagnose problems and issues and recommend appropriate actions dealing with the underlying root causes.
• Strong stakeholder management skills, including an ability to clarify and work with resistance.
• Organised, self-starter with keen attention to detail.
• Experience of working with a risk management system (e.g. open pages) preferred.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Centre for Global Education & Opportunities (GEO).
• Stakeholder Management
  • Cultivate and maintain strong relationships with partner universities, recruitment agencies, and potential partners through consistent communication.
  • Lead the annual placement projections and negotiation exercise with partner universities.
  • Promote SMU's programmes to prospective students and overseas universities, both virtually and in person.
• Programme and Event Management
  • Plan and execute events such as SMU's Study Abroad Fair, Orientation, Farewell Party and other student outreach and programme publicity initiatives.
  • Provide ongoing support and guidance to outbound SMU students and inbound international students throughout the programme. This includes managing the team's role-based mailbox and responding to programme-related inquiries.
  • Conduct surveys to gather feedback, analyse results, and prepare reports on students' study abroad experiences, as well as their learning outcomes.
  • Contribute to the daily operations of the exchange programmes, including onboarding, outreach, logistics, and billing.
  • Work closely with other departments within SMU to ensure full compliance with academic policies and study abroad safety protocols.
• Special Projects
  • Collaborate with the team to identify and implement improvements in operational processes to enhance effectiveness and efficiency.
  • Lead and manage various programme-related projects, assembling teams to successfully deliver on project goals.

• Diploma or degree holder, preferably with programme delivery and event planning/management experience.
• Strong knowledge of global education and experience in managing international student programmes and events.
• 1 to 2 years of experience in developing and running student programmes, focusing on recruitment and engagement.
• Excellent communication skills, confident in cross-cultural settings; Mandarin fluency is a plus.
• Sales-driven, with a focus on building relationships and growing programmes.
• Proactive, analytical, and adaptable, with problem-solving skills to address challenges.
• A team player, adaptable, and able to thrive in fast-paced environments.
• Detail-oriented with strong planning and organizational skills.
• Able to manage multiple tasks and deadlines efficiently, with high accuracy.
• Tech-savvy, with strong IT and social media skills for programme promotion.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Develop, maintain and measure Expeditors' world-wide activity with your customer(s). Manage all aspects of our relationship to grow revenue and deliver exceptional customer service, including local and global alignment with our execution teams and the customer(s).

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business. ]
• Create and communicate a global strategic business plan in alignment with the customers' and Expeditors' company goals.
• Penetrate customers' organization structure at all levels, developing relationships beyond the main point of contact at all locations.
• Focus on product & GEO diversification by owning, being accountable for, and management of your sales pipeline to ensure you deliver revenue growth for Expeditors.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Ensure global visibility and collaboration across Expeditors network (strategic updates, KPI's, service deliverables and initiatives).
• Follow our established bid process and engage key stakeholders so they are aware of, and actively supporting your efforts.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Ensure yields are managed and in line with company expectations with regular review either in SAS (CAM-GAM accounts), or through BI portal (LAM accounts).
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & customer account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related AM measurements including the engagement of corrective measures when applicable.
• Travel when necessary.
• Regular 1:1 meetings with CRDM with expectations review

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Institute of Innovation & Entrepreneurship (IIE).
• Programme Development and Management
  • Implement curriculum for innovation & entrepreneurship education programmes.
  • Develop and manage programme timelines, milestones, reporting and deliverables, including the GII Programme and OWSE, or equivalent.
  • Ensure effective operations in compliance with university policies.
• Programme Impact and Evaluation
  • Monitor and evaluate the performance of the programme and its impact on the startup ecosystem.
  • Implement continuous improvement strategies to enhance the uniqueness and effectiveness of the programme.
• Stakeholder Engagement and Partnership Building
  • Identify and organise collaborative initiatives with internal and external stakeholders, including but not limited to student leaders, faculty, investors, sponsors, corporate partners.
  • Identify strategic opportunities for IIE and SMU and build relationships with key stakeholders and networks that support the acceleration of student innovation and cultivate the entrepreneurial mindset.
• Student Club Management
  • Oversee and guide student leaders in the areas of club governance, workplans and finance to establish credible student-led clubs in SMU.
  • Provide institutional support and cultivate the entrepreneurial mindset among student leaders and clubs through experiential activities. & events
• Financial Oversight and Fundraising
  • Track the budget and utilisation of the club & programme(s).
  • Ensure optimal utilisation of programme-specific funds.
• Marketing and Brand Strategy Development
  • Support the development of marketing strategies to elevate respective programme's profile and awareness within SMU, locally and regionally.

• Degree in Business, Education or related disciplines.
• Recent graduates are welcome to apply. More qualified candidates can be considered for a more senior job title.
• Excellent project management and organizational skills.
• Effective communication, presentation and stakeholder management skills.
• Strong knowledge of budget, grant administration and financial management principles.
• Diligent and outcome-driven.
• A keen sense of ownership and accountability, acts with a sense of urgency to meet tight deadlines.
• Comfortable with minimal amount of direction, thrives in high pressure and high expectation situations.
• Detail-oriented and team-oriented with a strong desire to be successful.
• Up-to-date with industry trends in the innovation and entrepreneurship eco-system.
• Deep knowledge and network in the local & SE Asia innovation and entrepreneurship ecosystem will be viewed favorably.
• Experience in designing and delivering quality experiential learning educational programmes, and relevant experience. as an educator or mentor to the youth is a plus.

#LI-EH1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Key Highlights:

• Join an established leading Haircare & Beauty brand!
• Permanent role
• 6 off days per month  (Weekdays + Weekends)
• Convenient work locations island wide

Salary:

• Basic up to $6,000 + High commission + quarterly incentives + employment benefits
• Monthly Gross up to $8,000 - $20,000+

Responsibilities:

• Monitor branch performance metrics, analyze sales reports, and take action to improve business performance.
• Oversee daily branch operations, ensuring smooth service delivery and a welcoming environment.
• Monitor and drive sales, ensuring branch targets are consistently met or exceeded.
• Cultivate strong customer relationships, ensuring a positive and satisfying experience with every visit.
• Maintain high standards of customer-focused service at all times.
• Train, coach, and motivate the team to achieve excellence.
• Analyze branch performance metrics, review sales reports, and implement strategies to enhance business performance.

Requirements:

• Proven experience in a management role, preferably within the beauty, wellness, or hair care industry.
• Hands-on experience with hair and scalp treatments is a plus.
• Strong customer service skills and the ability to build good relationships with clients.
• Sales-oriented with a track record of meeting or exceeding targets.
• Leadership skills with the ability to motivate and manage a team.
• Excellent communication and problem-solving skills.

Interested applicants, please submit updated resume in MS format via the Apply button.

Position and remuneration will be commensurate with skills and experience.
We regret that only short-listed candidates will be contacted.

Careerally Pte Ltd | EA Licence: 24C2215
Josephine Xie | EA Registration No: R1874897

Job Desccription:

We are seeking a dedicated and customer-focused HelpDesk Customer Support Consultant to provide exceptional first-level support to users through calls, emails, and chat. This role involves managing public-facing inquiries, resolving issues, and liaising with internal teams to ensure timely resolution. The ideal candidate must possess excellent communication skills, a customer-centric approach, and the ability to handle high-pressure situations effectively.

Key Responsibilities:

• Serve as the first point of contact for users by responding to calls, emails, and chatbot queries.
• Provide first-call resolution for users calling into the public-facing hotline, offering advice and solutions to resolve their issues promptly.
• Liaise with other support or product teams to escalate and resolve user requests/issues in a timely and efficient manner.
• Ensure proper documentation, notification, escalation, tracking, and follow-up for all incidents.
• Make outbound calls to users who request callbacks, ensuring their concerns are addressed.
• Handle emails and other tasks as assigned by the team leader to ensure smooth operations.
• Monitor and respond to queries via the chatbot platform, maintaining professionalism and accuracy.
• Maintain composure and professionalism while managing calls and queries from members of the public, even during high-pressure situations.

Requirements:

• Proven experience in a helpdesk or customer support role.
• Excellent verbal and written communication skills with the ability to handle inquiries professionally and empathetically.
• Strong problem-solving skills and the ability to provide solutions promptly.
• Ability to manage stress effectively and maintain focus while handling a high volume of calls and inquiries.
• Familiarity with helpdesk tools and ticketing systems is a plus.
• Ability to work collaboratively with team members and other support teams.

Preferred Skills:

• Experience handling public-facing customer support inquiries.
• Knowledge of chatbots and email management systems.
• Ability to work in a fast-paced environment while maintaining attention to detail.

Pan Pacific Hotels Group is a young and dynamic company comprising three well-established and trusted brands; Pan Pacific®, PARKROYAL COLLECTION® and PARKROYAL®. We have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create Service Excellence Culture, Pan Pacific Hotels Group is able to offer you great opportunities as we continue to strengthen our global footprint.

Based at our Corporate Office in Singapore, we are looking for a passionate and energetic individual to join us as IT Applications Manager.

Job Responsibilities:

The IT Application Manager is responsible for overseeing the development, implementation, and maintenance of software applications within the group. This corporate role focuses on managing application lifecycle, ensuring alignment with business requirements, and optimizing the utilization of technology solutions to enhance operational efficiency and guest experiences.

• Oversee the entire lifecycle of software applications within the hotel, from requirements gathering to deployment and ongoing support.
• Collaborate with stakeholders to understand business needs, define application requirements, and recommend appropriate solutions.
• Ensure applications are developed, tested, and implemented according to industry best practices and quality standards.
• Oversee the design, development, and customization of applications to meet the specific needs of the hotel.
• Coordinate with external development teams to ensure timely delivery of application enhancements, bug fixes, and new features.
• Conduct thorough testing and quality assurance processes to ensure application reliability, usability, and performance.
• Oversee the integration of various software applications, ensuring seamless data flow and functionality across systems.
• Collaborate with different departments to identify integration requirements and streamline business processes.
• Manage interfaces with third-party systems, such as property management systems (Opera) and point of sale (Infrasys POS) systems, to ensure data accuracy and consistency.
• Configure application settings and parameters to align with business requirements and optimize performance.
• Provide user support and training for software applications, ensuring effective utilization and user satisfaction.
• Address and resolve application-related issues promptly, coordinating with vendors when necessary.
• Implement and enforce application security measures, ensuring protection of sensitive data and adherence to industry regulations.
• Work with Cybersecurity team to monitor and mitigate application vulnerabilities. Ensure application perform regular security assessments and keep patches updated.
• Stay updated with emerging security threats and recommend measures to enhance application security.
• Assist Applications Lead to manage Opera Cloud, Infrasys POS Cloud, and other corporate/hotel applications.
• Foster a collaborative work environment, promoting knowledge sharing and cross-functional collaboration.
• Collaborate with other IT teams and departments to align application strategies with overall technology initiatives.

The Person:

• Degree / Diploma in Business Computing / Computer Science / Information Technology
• Minimum of 5 - 7 years of experience in application management
• Solid understanding of application security principles, encryption, and vulnerability management.
• Proficient in project management methodologies, with the ability to manage multiple projects and priorities simultaneously.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Familiarity with application integration techniques, APIs, and data exchange protocols.
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels. Pan Pacific Hotels Group is dedicated to providing equal employment opportunities, including individuals with disabilities.
• We regret that only shortlisted candidates will be notified.

- Maintaining a positive, empathetic, and professional attitude toward customers at all times

- Processing document, forms, applications, and requests

- Arrange transportation

- Data input into system

- Ensure customer satisfaction and provide professional customer support

Requirements:

- Able to read and write Mandarin (可以读写中文）

- Able to work during weekend (day shift)

- Able to communicate with Indonesian, Chinese and English speaking customer

- Able to work independently and remotely when required

- Excellent Communication Skills in english

- Proficiency in Microsoft Office

- Trustworthy and responsible person

- Bachelors Degree of any field

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 3-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

SENIOR MGR, PROCUREMENT & ADMIN

• Plan and manage all procurement activities conducted by the User Divisions to ensure timeliness of procurement and contract implementation
• Provide professional advice to Divisions on best practices in sourcing, contract management and supplier management practices and manage inquiries from users
• Develop and maintain the company's procurement governance framework, striking an optimal balance between governance and operations efficiency
• Lead and mentor the procurement team, promoting a culture of continuous improvement and innovation
• Lead the new procurement system implementation
• Manage the entire procurement process
• Review internal Corporate Services SOPs, templates to support digitalisation and streamline processes
• Establish and maintain a process and system of archival, organization, retrieval and disposal of records to support needs of HSG and compliance with internal policies
• Participate in ad hoc projects as assigned

Job requirements

• Tertiary degree in Business, Accountancy or Finance
• Minimum 5 years of procurement experience in statutory boards or ministries
• A good understanding of Government Procurement Policies will be advantageous.
• Familiar with Tenderboard system or Oracle.
• Committed with good working attitude and resilience to produce the desired results.
• Effective stakeholder management, independent, good communication and interpersonal skills.
• Has a growth mindset in seeking continual improvements and keeping up with digital transformation that leads to significantly better and cost-effective outcomes.
• Good team player and meticulous with numbers.
• Independent and self-driven with the ability to multi-task in a dynamic and fast-paced environment and perform under pressure.

Roles & Responsibilities

• Basic $5500 and above + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Central
• Working day: Monday to Fri
• Working hours: 9.30am to 6.30pm

Job Responsibilities:

• Assist the Managing Director in developing, implementing and monitoring the compliance of internal control policies and procedures
• Prepare Feasibility study for company prospective projects.
• Review consolidated financial statements, management reports and budget variance analysis of the Group
• Coordinate, participate and deliver insights into the financial reports in the management meeting and board meeting
• Manage relationship with external auditors for financial audits
• Lead the preparation of annual budgets, analysis and presentation to Management
• Oversee the costing function for the Built Industries activities in Singapore
• Supervision of local & overseas Accounts staff with full spectrum of accounting responsibilities
• Perform any other tasks as the need arises
• Lead the Company Admin, Finance and HR Departments.
• Assist the Group in debt and fund raising when required.

Job Requirements:

• Possess minimum Bachelor’s degree in Accounting, Finance, business, business administration or related field with at least 4 years of working experience, including experience in built industries costing, tender and supervisory experience.
• Familiar with Debts & Loans in singapore banking context.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Role:

• Manage the daily operations of the language centre
• Manage teachers schedules and plan courses based on demand, availability and other constraints
• Manage the direct reporting staff in charge of handling inquiries (walk-in, phone, email...)
• Issue invoices, record payment of fees
• Follow-up students and ensure quality of service
• Handle escalated clients inquiries or claims
• Resolve issues as required
• Order from suppliers (books, office supplies...)
• Ensure that the centre is cleaned properly
• Working hours: Mon to Fri 10.30am to 7.30pm

Requirements:

• 1st experience in a management role in a tuition center/school
• Basic knowledge of book keeping
• Good presentation and customer-oriented
• Comfortable with clients face to face and over the phone
• Dynamic, self-driven, professional and reliable
• Proficient with Office, email and IT applications

Investment Reporting is a critical function within the Finance department, supporting Income's multi-asset investment portfolios totaling over $40 billion.

We collaborate closely with various departments across the organization and external service providers to provide operational oversight and support for investment portfolios, financial reporting, and regulatory compliance.

As a member of our team, you will play a key role in supporting reporting functions essential for managing the assets of insurance funds.

You will be part of the team that is responsible for overseeing and supporting the operational and reporting requirements of Income's investment assets, including Investment-Linked Products (ILP)

• Oversee the review of daily and monthly Net Asset Value (NAV) calculations for ILP and insurance funds
• Review financial statements and fund reports in compliance with accounting standards and regulatory requirements
• Manage cashflows and fund expenses, including accruals, invoicing, and payment processing
• Ensure timely and accurate submission of regulatory reports
• Collaborate with auditors and regulators to address queries and ensure compliance
• Act as the primary contact for internal stakeholders, including investment teams and risk and compliance management to address investment-related matters.
• Liaise with external parties such as custodians, auditors, and regulatory bodies to ensure seamless operations
• Identify and implement process improvements to enhance efficiency, accuracy, and scalability
• Provide hands-on support in resolving complex or time-sensitive issues during financial closings or operational peaks
• Drive the automation of reporting and reconciliation processes using relevant tools and systems
• Lead and manage change initiatives, ensuring smooth transitions during process updates, system implementations, or structural shifts
• Participate in projects or ad-hoc tasks as allocated.

Qualifications

• University Degree in the Accounting or equivalent
• Minimum 7 years relevant experience in financial industry and regulatory reporting
• Prior experience in audit firm or insurance sector will be an added advantage
• Strong fund accounting knowledge, skills and experience in various investment asset classes and related processes
• Strong communication, writing and interpersonal skills
• Proven leadership and team management skills
• Ability to work under pressure and meet tight deadlines
• Strong analytical skills and meticulous with eye for details
• Adaptable to change and open to innovation.
• Commitment to fostering a positive team environment

Responsibilities

• To follow-up with the main contractor and relevant consultants on the outstanding building defect list and bring it to a closure;
• Manage and oversee all service providers and contractors on all maintenance, operations and renovation works, and to ensure that all works comply with statutory requirements and code of practice;
• Handle and oversee the day-to-day house-keeping, operations and maintenance of the Chamber’s properties and booking of conference facilities through either direct management and/or a 3rd party managing agent;
• Draft work specifications & invite for quotations and tender (if necessary);
• Source quotations and put up approval for repair, replacement, improvement works;
• Devise and implement maintenance programmes to ensure proper upkeep of properties;
• Ensure proper and updated file records of all term contracts’ service reports, inspection reports, documentations, and related correspondences;
• Work closely with internal stakeholders and the Managing Agent team;
• Assist in the preparation of property annual budgets and forecast;
• Liaise and attend MCST meeting when necessary;
• Assist to co-ordinate with team members and site staff when there are events;
• Advise and follow-up with tenants on reinstatement works, handover of office premises and refund of security deposit;
• Promote good landlord & tenant relationship; and
• Any other duties assigned from time to time.

Requirements

• Diploma or Degree holder in Real Estate or its equivalent.
• Minimum 5 - 8 years of relevant working experience in Building and Facility Management and/or Mechanical & Electrical.
• Knowledgeable in building operations, AV/IT system and maintenance works, as well as relevant authorities’ requirements and current code of practices.
• Certification with ‘Fire Safety Manager’ will be an advantage.
• Possess a vehicle will be an advantage.
• Would be required to travel between sites.
• Team player with good interpersonal skills and ability to communicate effectively at all levels.
• Able to start work immediately will be an advantage.

The Naumi Group is a global hospitality entity overseeing Naumi Hotels and managing property assets. Known for their vivid and luxurious boutique hotels, Naumi Hotels offers personalized luxury experiences and prime localities. The group's ethos promotes creativity and individuality among its team members, ensuring a unique and family-like work environment.

The Cluster Revenue Manager is responsible for optimizing the company's revenue and ensuring that its pricing and inventory management strategies are aligned with market demand, business goals, and customer expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Revenue Strategy Development:

• Develop and implement pricing strategies to maximize revenue.
• Analyze market trends, competitor pricing, and customer behaviour to set competitive rates.
• Forecast future demand to ensure optimal pricing and inventory management.

2. Pricing and Inventory Management:

• Monitor room rates (or product prices) and adjust according to demand, competition, and business objectives.
• Work closely with sales and marketing teams to ensure effective distribution of inventory and pricing.
• Develop and maintain pricing models to improve business profitability.

3. Performance Analysis and Reporting:

• Analyze financial data, sales trends, and market performance to measure revenue performance.
• Provide regular reports and insights on revenue metrics, such as RevPAR (Revenue per Available Room) for hospitality or similar key performance indicators (KPIs) in other industries.
• Identify areas for improvement and recommend strategic actions to optimize revenue.

4. Collaboration and Communication:

• Collaborate with the sales, marketing, and operations teams to align pricing strategies with company goals.
• Communicate pricing adjustments, promotions, and other relevant updates to relevant departments.
• Engage in cross-functional teamwork to improve overall business performance and customer satisfaction.

5. Demand Forecasting and Trend Analysis:

• Use historical data and market analysis tools to forecast future demand and sales
• Adjust pricing and inventory strategies based on shifts in demand, seasonality, and other market factors.

6. Revenue Optimization Tools and Technology:

• Use revenue management software and tools (e.g., RMS, PMS systems) to track and analyze performance data.
• Continuously evaluate and upgrade the technology stack to improve revenue forecasting and optimization.

EDUCATION and/or EXPERIENCE

• Bachelor’s degree in business, finance, hospitality management, economics, or a related field.
• 3-5 years of experience in revenue management, pricing analysis, or related roles in the hotel industry.

SKILLS, ABILITIES & ATTRIBUTES

• Strong ability to interpret data, identify trends, and make data-driven decisions.
• Excellent communication and presentation skills for reporting findings and strategies to senior management and cross-functional teams.
• Familiarity with revenue management software, Microsoft Excel, and other data analysis tools.
• Problem-Solving: Ability to think critically and solve complex business problems.
• Strong attention to detail and accuracy.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Leadership and collaborative team skills.
• Strategic thinking and decision-making.