This position assists the restaurant manager to supervise the overall operation and service standards of the outlet to meet and exceeds guest’s dining experience expectations.

Main responsibilities include, but are not limited to, assisting the Restaurant manager in creating a Food and Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Works closely with the manager to forecast sales, covers and payroll costs.
• Supervises the daily operation and ensures sufficient manning coverage for operations.
• Assigns the supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

• Is pro-actively engaged in guest service.
• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service team to personalise guest experience and in accordance with Hotel Standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style. Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.
• Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observe colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Assists in recruitment, inducts and trains the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.
• Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.
• Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour
• Submits monthly sales analysis with improvement action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a leader.
• Ensures NEA rules and regulations are met and achieve.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Degree/diploma in Food & Beverage/Hospitality Management or minimum of 4 years of relevant experience in the hotel and bar environment, minimum of 2 year in similar position.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Pre-opening experience preferred.

Competencies

• Extrovert, sociable, and avid ambassador of the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional and brand values.
• Visionary - able to lead the team to continuous improvement.
• Innovates and set trends.
• Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates actions together with Restaurant Manager.

Restaurant Profile

Reminiscent of extravagant parties that were once held in The Grand Lobby, the Raffles Afternoon Tea is perfect for chic celebrations or a light repast with friends. Indulge in a luxurious experience in the restored Grand Lobby of the iconic Raffles Singapore. The grandeur of floor-to-ceiling Victorian pillars, bathed in soft daylight streaming through the skylight.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Responsibilities:

• Managing service and profitability of the outlet
• Ensure consistent delivery of high service standards of the outlets
• Ensure that all products offered at the outlet are at the highest quality, following predetermined standards, measured through guest satisfaction reviews and competitive surveys, while enforcing strict compliance according to defined procedure.
• Ensure that the outlet is efficient and profitable
• Manpower planning and deployment together with the efficient use of operating equipment.
• Review feedbacks from guests and take proactive steps to improve event handling and customer’s dining experience.
• Monitor the quality and quantity of all food and beverage items served; ensure assets are accounted for with proper inventory management and audit checks.
• Ensure operational budgets and cost controls are adhered to.
• Ensure service excellence for guests.

Requirements

At least 3-years’ experience in a similar capacity

• Candidate must possess at least a Diploma / Advanced / Higher / Graduate Diploma / Professional Degree in Service Management or equivalent.
• Required Skill(s): food & beverage or marketing or sales or HR.
• Oral and written fluency in English
• Proficient safety, hygiene and sanitation knowledge
• Handles staff and guests well
• Commitment to professional values
• Team builder and leader
• Good PR skills and communication skills
• Willing to work extended hours when required

Job Description & Requirements

• Perform quality controls and monitor production KPIs
• Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
• Find ways to increase quality of customer service
• Developing new business relationships and maintaining existing ones with suppliers to ensure adequate supply of products
• Researching new product lines and developing new business opportunities for the company
• Negotiating contracts with vendors to ensure that terms are fair for both parties
• Monitoring inventory levels to ensure that products are available when needed
• Ensuring that products are stored properly to eliminate spoilage or damage
• Preparing bids and proposals for potential clients and customers
• Preparing budgets, cash flow forecasts, and other financial reports for management review
• Reviewing sales reports on a regular basis to identify opportunities for inventory turnover or markdowns
• Setting up computerized inventory tracking systems to monitor product sales and inventory levels
• Developing and implementing marketing strategies to promote products and increase sales volume
• Communicate all operating policies and/or issues at department meetings
• Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Able to do shift work

Responsibilities:

• First point of contact for walk-in customers in addressing their queries and managing the customer flow as service ambassador at Building Service Centre
• Hand over the System welcome pack and accessories to the residents
• Handling customer's enquiries and feedback and escalate to the relevant parties where needed
• Daily record and status update on residents' feedback
• Payment arrangement for CCS
• Any other duties as assigned

What You’ll Need:

• Prior experience in customer service roles.
• Possesses good communication and customer service skills
• Adaptable and independent to work in a dynamic environment with minimal supervision
• Good attitude and willing to take initiative to respond to customers needs

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

Key Responsibilities

• Under direct supervision, forecasts and communicates engineering, materials, and manufacturing requirements to suppliers.  Provides input to outsourcing decisions by performing make versus buy analysis.  Coordinates demand signals through MRP to minimize inventory exposure.
• Participates in Materials Core Team and coordinates product development process deliverables with team members (buyers, planners, production control).
• Supports the creation, releases, and updates to new project materials strategy.
• Participates in commercialization (transition) materials plan. Participates in the material change control change process. Assists in supplier price and delivery negotiations; under direct supervision may negotiate contracts as necessary.  Utilizes the preferred supplier selection and assessment process when selecting suppliers.  Completes supplier risk assessment on critical and unique parts.  Monitors supplier performance (delivery, quality, cost).
• Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements.  Assists in developing supplier and commodity road maps to engineering.
• Meets cost objectives and resolves quality issues.  Generates and publishes Key Process Indicators (KPI).  Tracks total landed costs targets.
• Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements.  Assists in developing supplier and commodity road maps to engineering.  Utilizes value analysis on build-to-print components in support of Should Cost analysis.
• Under direct supervision, mediate and partner in the resolution of supplier quality issues for assigned product groups.

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents 

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Job scope:

- Admin duties

- Handle email communications

- Preparation of corporate documents

- City trips (government bodies, embassies, notary, banks)
- Sourcing for candidates for our Recruitment agency line

- Initial Interview with potential candidates

- ACRA filings

- Communications with goverment bodies of Singapore

6 hours per day from Monday to Friday

The nearest public transport stations:

Bus station Marshall Lane - 450m (bus 16)

Bus station Before Joo Chiat Place - 140m (bus 33)

Paya Lebar MRT Station - 1500m (green and orange lines)

Main Responsibilties

1. Develop all promotional materials for using internal resources and external agencies so that potential students, agents etc receive accurate and reliable information on courses

2. Develop and implement communications campaigns with appropriate media to attract enquiries from prospective students and agents. (Advertising, direct mailings, newsletters etc)

3. Develop a reliable and accurate marketing information system (statistics, target market info, competitor research etc) to facilitate strategic decision making for marketing & management purposes.

4. Develop and maintain a database of student, academic and agent contacts to facilitate customer relationship management & direct mailing to recruit prospective students.

5. Represent company at relevant conferences and events and visit overseas agents and clients to promote our courses and recruit students. (China)

6. Managing the marketing & promotions budget to meet the student targets in the most cost-effective manner.

7. Prepare an annual marketing report to facilitate strategic decision making by management.

Planning and Organising

1. Planning marketing and promotions strategies over a 1 – 3 year period and presenting these to management for discussion and agreement.

2. Planning and organising the production of promotional material (print & online) up to one year in advance to ensure that deadlines are met.

3. Planning and execution of communication campaigns for all courses (advertising, direct mailing, CRM) a year in advance to facilitate lead in times of prospective students.

4. Planning, organising and carrying out overseas trips up to a year in advance.

5. Planning the allocation of the annual marketing budget to cover all aspects of the marketing plan that year.

Problem Solving

1. Problem: low student numbers on specific courses. The job holder is responsible for advising other members of the management team of possible solutions and for then implementing them as appropriate.

2. Problem: lack of marketing infrastructure / materials eg information systems. The job holder seeks out possible solutions and implements inline with budget.

Decision Making

1. In general, the job holder identifies and implements key marketing activities as per the marketing strategy. Collaboration is generally sought from the director of the institute on larger projects eg redesign of website, overseas travel.

2. Decides on which publications to advertise in.

3. Decides on allocation of marketing budget inline with marketing strategy.

4. Determines own work load and prioritisation.

Knowledge, Skills and Experience Needed for the Job

- Appropriate first degree.

- Professional qualification in Marketing.

- Wide knowledge and experience of consumer and marketing (China and Singapore education system)

- Project management skills

- Strong communication skills (Chinese and English)

- Strong organisational skills

- Innovative & strong initiative

- Able to travel

- Able to work long hours including weekend.

Marketing Manager Job Responsibilities :

Builds market position by locating, developing, defining, and closing business relationships.

Identifies trendsetter ideas by researching industry and related events, publications, and announcements.

Tracks individual contributors and their accomplishments.

Locates or proposes potential business deals by contacting potential partners.

Discovers and explores business opportunities.

Screens potential business deals by analyzing market strategies, deal requirements, and financials.

Evaluates options and resolves internal priorities.

Recommends equity investments.

Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations.

Examines risks and potentials for the business opportunities.

Estimates partners’ needs and goals.

Closes new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations.

Protects organization’s value by keeping information confidential.

Enhances organization’s reputation by accepting ownership for accomplishing new and different requests.

Explores opportunities to add value to job accomplishments

Marketing Director Qualifications / Skills:

Closing skills

Accounting Knowledge

Motivation for sales

Prospecting skills

Sales planning

Selling to customer’s needs

Territory management

Marketing knowledge

Presentation skills

High energy level

Meeting sales goals

Professionalism

Able to read and write in Chinese

Willing to go on business trips

The position assists the Restaurant Manager in supervising the overall operation and service standards of the outlet to meet and exceeds guest’s dining experience expectations.

Main responsibilities include, but are not limited to, assisting the Restaurant manager in creating a Food and Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Works closely with the manager to forecast sales, covers and payroll costs.
• Supervises the daily operation and ensures sufficient manning coverage for operations.
• Assigns the supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

• Is pro-actively engaged in guest service.
• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service team to personalise guest experience and in accordance with Hotel Standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style. Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.
• Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Assists in recruitment, inducts and trains the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.
• Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.
• Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.
• Submits monthly sales analysis with improvement action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a leader.
• Ensures NEA rules and regulations are met and achieve.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Degree/diploma in Food & Beverage/Hospitality Management or minimum of 4 years of relevant experience in the hotel and bar environment, minimum of 2 year in similar position.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Pre-opening experience preferred.

Competencies

• Extrovert, sociable, and avid ambassador of the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional and brand values.
• Visionary - able to lead the team to continuous improvement.
• Innovates and set trends.
• Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates actions together with Restaurant Manager.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.

Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.

Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.

Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development.

Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.

Provides information by collecting, analyzing, and summarizing data and trends.

Protects organization's value by keeping information confidential.

Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Accomplishes marketing and organization mission by completing related results as needed.

Able to read, write and speak Chinese

Required often flying to China

Able to work long hours

C&B:

• Basic Salary + Monthly Allowances
• AWS
• Annual Salary Increment
• Annual External Training Budget with Paid Training Leave Given
• Excellent Welfare Benefits; Flexi Claims, Progressive Annual Leave & etc
• Permanent position with Long Service Award

Responsibilities:

• Perform daily order processing from customers' requests (from quotation to processing orders)
• Handle outbound processing (Schedule, Liaise Internally, Prepare, Manage and Resolve with any matters with customers' finished goods)
• At any point of times, you will be only perform either Order processing or Outbound processing duties.
• Coordinate with the various department to ensure smooth operation (required face to face communicate with the production staffs)
• Handle customers face to face regarding ordering or outbound matters.
• Beneficial to have basic accounting knowledge for processing of payment etc.
• Perform any administration duties assigned when required
• Responding to incoming email, phone, mobile platform enquiries
• Be responsible for all correspondences, filing, photocopying, recording, documentation
• Attending team meeting and sharing best practice with colleagues
• Prefer to have candidates with experiences working in Singapore

Requirements:

• Minimum GCE 'N'/'O' level with related working experiences
• Applicant with either similar job duties will have advantages
• Comfortable to work in different multicultural team
• Possess positive working attitude and willingness to learn
• Possess good communication skills (both written and oral) and interpersonal skills as required to handle customers enquiries daily
• Ability to maintain confidentiality
• Able to accept job flexibility and willingness to learn new duties
• Ability to start work with short notice preferred
• Applicants must be willing to work in Changi (Preferably for applicants to stay in East area)
• 5.5days work week with alternate Saturday
• Mon - Fri (8am to 5.30pm); Alternate Sat (8am to 4pm)

For interested candidates, please submit your application to us with your resume stating your contact details, experiences, current and expected salary via APPLY NOW button.

(Only shortlisted candidates will be notified)

Responsibilities

· Manage all aspects of the project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years relevant work experience, including at least 3 years’ experience in communications project management

· Experience in satellite communications network and equipment is preferred

· Strong project & people management skills

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Remuneration Package:

• Job Grade: Manager / Senior Manager
• Salary: $8,000 - $11,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Drive teams across company sites for the successful roll-out of new programs to high-volume manufacturing (HVM).
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs.
• Act as the first point of contact for technical inquiries, coordinate with the Sales, RnD and Engineering Operation teams to execute customer’s requests.
• Work as an integral part of the sales process, seek out new opportunities and provide technical feasibility feedback to the sales and executive management team.
• Initiate new package requirements through Design/Simulation process, and follow through to close designs with customer.
• Manage all new devices from Design to Qualification to Production Ramp.
• Review and evaluate customer's IC product packaging requirements. Provide package solutions within the packaging capability, package roadmap, process flow and design rules of the factories.
• Determine project technical specifications, coordinate Qualification builds and closure including production ramp of all Quals built. 
• Identify and articulate requirements of Qualification lots from customer to factory.
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs Implements change notices; resolves technical issues

Requirements:

• Masters or Bachelor Engineering Degree with 7+ years minimum work experience or equivalent in IC assembly related companies or semiconductor environment.
• Good knowledge of FOL (front-of-line) and EOL (end-of-line) assembly operations.
• Knowledge of DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools.
• Self-driven and has excellent problem-solving and organizational skills for daily customer support and managing ongoing and future programs.
• Communicate and present effectively in small and large groups.
• Work independently and as a team player with customers and worldwide cross-functional teams within the organization.
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint) and knowledge in CRM.
• Willing to travel when needed.
• Flexible to work within US, Europe and Asia business time zones.
• Must be a team player comfortable working with cross-functional teams. across geographic boundaries with experience in leading teams and managing projects.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Responsibilities

· Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years in technical project management work experience

· Experience in New Product Introduction management is preferred

· Strong project & people management skills.

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Looking for real estate commercial leasing experience with Marketing, communication function expoure and Resonsible for the end-to-end lease transactions.
• Propose Business Plan, Brand Positioning, Tenant-mix Positioning, Marketing Strategy and Tactics.
• Budgeting and forecasting.
• Overseas mixed-used commercial properties.
• Excellent interpersonal and communication skills

Job Description & Requirements

• Lead a team of 4

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

Job Requirements:

• Degree in any discipline from a recognized institution would be preferred

• To possess at least three years’ experience in event/programme management

• Good negotiation and leadership skills

• Proven stakeholder management skills

• Proven experience managing a team

• Proven problem solving skills

• Candidates who can start immediately or within short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Requirements:

· Diploma or Degree in Marketing, Business Management or a related field

· Minimum 5 years of relevant experience preferably in the F&B, consumer lifestyle or hospitality industry

· Strong leadership, analytical and project management skills and is able to mentor junior members

· Good organisational and prioritisation skills and is able to multi-task under time constraints and within established deadlines

· Excellent communication and interpersonal skills, both written and verbal

Key Task:

• Plan and execute the creation of new menu items and marketing campaigns –

Including menu research, food tasting sessions, photoshoots, creation of marketing material and post mortem analysis

• Develop and execute comprehensive marketing campaigns across various channels, including:

• In-store (plan and create marketing collaterals like posters, flyers, menus, inserts, etc.)

• Social Media platforms (plan content for the brand’s social media platforms)

• Digital advertising (plan content for GDAs, FB/IG posts, SEO)

Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Zone IT Solutions, a leading provider of resourcing services in the Information Technology and Services industry, is seeking a passionate and dedicated Account Manager (Recruitment Services) to join our team. As an Account Manager, you will play a fundamental role in driving business growth by providing exceptional recruitment services to our clients.

Responsibilities

• Build and maintain strong relationships with clients in order to understand their recruitment needs and effectively fulfill their requirements.
• Source, screen, and select candidates through various channels to build a pool of qualified candidates for current and future job openings.
• Conduct thorough interviews and assessments of candidates to determine their suitability for specific roles.
• Coordinate with clients and candidates to schedule interviews, negotiate offers, and facilitate the hiring process.
• Provide regular updates and reports to clients regarding the status of recruitment efforts.
• Stay updated on market trends, industry developments, and emerging technologies to effectively advise clients on recruitment strategies.
• Collaborate with internal teams, such as recruitment consultants and account executives, to ensure a seamless and efficient recruitment process.

• Experience in account management or recruitment within the Information Technology and Services industry.
• Proven track record of success in meeting and exceeding recruitment targets and KPIs.
• Strong understanding of recruitment best practices, sourcing strategies, and candidate assessment methodologies.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish relationships with clients and candidates.
• Exceptional organizational and time management skills to effectively prioritize and manage multiple recruitment projects.
• Familiarity with applicant tracking systems (ATS) and other recruitment software.
• A self-motivated and result-oriented mindset with the ability to thrive in a fast-paced and dynamic environment.

Zone IT Solutions is an Australia-based Recruitment company. We specialize in ERP and larger IT Services. We offer flexible, efficient, and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney, Singapore, and India. If you are looking for new opportunities your profile at [email protected] or contact us.

Also, follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

Job responsibilities are as follows:

• Developing custom marketing and advertising strategies
• Creating designs and layouts for media outlets
• Writing pitches, blog posts, and articles
• Building relationships with influencers, journalists, and media outlets
• Overseeing social media accounts and ensuring brand consistency
• Conducting meetings with clients
• Standardization of brand collaterals used in the outlet
• Management of emails and customers’ inquiry

Working Hours: 5 days work week

• Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
• Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.
• Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development.
• Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.
• Provides information by collecting, analyzing, and summarizing data and trends.
• Protects organization's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Accomplishes marketing and organization mission by completing related results as needed.
• Able to read, write and speak Chinese
• Required often flying to China
• Able to work long hours