The Service Manager is accountable to ensure a seamless, efficient, and effective end-to-end implementation and execution of assigned ITIL processes.

Your key tasks

• Act as the single point of contact for one or more customers for IT Outsourcing (ITO) and Application Management Services (AMS) in the existing Avaloq SaaS Center, Platform operations and AMS L2, L3 Organizations
• Ensure the delivery of ITO & AMS services according to the Service Level Agreements (SLAs) contracted to our customers
• Regularly update, review or re-define SLAs with the customers
• Responsible of the external and internal communication in case of major incidents
• Coordination of internal departments in order to favour a quick solution and subsequent remediation actions
• Report regularly on the services’ status to the customers and to the Avaloq  Management Team
• Supervise the implementation of the Service Management processes and proactively initiate actions, required to maintain and/or improve the service level
• Keep an effective communication with the customer and the account managers, facilitating the communication flow between the customer and Avaloq
• Contribute to the increase of the customer satisfaction, through the internal “Voice of the Customer” portal
• Ensure tickets/requests raised contain the required documentation and follow defined SDLC processes
• Ensure clear representation and consistent communications internally and externally.
• Collate, prepare and submit/present defined KPIs and Statistics.

Job Description & Requirements

• Formulating, organizing and monitoring inter-connected projects
• Deciding on suitable strategies and objectives
• Coordinating cross-project activities
• Develop and control deadlines, budgets and activities
• Apply change, risk and resource management
• Assess program performance and aim to maximize ROI
• Resolve projects’ higher scope issues
• Work with other program managers to identify risks and opportunities across multiple projects within the department
• Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders
• Devising new programs that support the organization’s objectives
• Coming up with sustainable goals for the organization
• Developing an evaluation method to assess program strengths and identify areas for improvement.
• Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services

EA License: 17C8713

Xin Yuan Fei Edu Hub (Coeus International Holdings) runs a one -stop educational service providing consultation and support services to international students wishing to study in Singapore We are looking for Marketing Manager to lead and provide guidance to a team of marketing & sales supports. This position will also be responsible for developing & executing various strategies to create brand awareness and communicate the center’s message to target audiences.

Responsibilities :

• Lead a team of marketing supports and providing guidance to new hires for Sales & Marketing team
• Propose and executing Enrolment Growth & Marketing campaigns and initiatives
• Develop & execution of sales and marketing plan to achieve sale goals
• Develop & execution of campaigns to develop brand awareness
• Advisory discussions with students, parents & stakeholders
• Analyze statistics, identify market trends and prepare reports for top management
• Deliver market insights & forecasts using reports

Requirements :

• Degree in Marketing or equivalent
• Min 6 years of relevant Marketing experience and in leading teams
• Prior experience in the Education Sector will be high advantageous
• Mandarin proficiency will be advantageous as there will be frequent communications with counterparts in China as well as parents.

Role – Senior Procurement Manager (Marine Industry, Singapore)

About the job

We are looking for an experienced Procurement Manager for one of our global shipping clients. The Procurement manager will oversee and optimize their procurement processes for goods and services related to their fleet operations. The successful candidate will play a crucial role in ensuring the timely and cost-effective acquisition of materials, equipment, and services necessary for the smooth operation of their vessels.

Responsibilities

• Market Analysis: Conduct thorough market research to identify potential clients, industry trends, and competitive landscapes.
• Strategic Sourcing: Formulate and execute efficient procurement strategies aimed at achieving cost-effectiveness and enhancing the reliability of the organization's supply chain
• Supplier Relationship Management: Foster and sustain strong partnerships with suppliers, engage in contract negotiations, and oversee supplier performance to guarantee adherence to quality, delivery, and cost benchmarks.
• Risk Management: Recognize and address procurement risks by implementing robust risk management strategies and contingency plans.
• Compliance: Ensure strict compliance with relevant regulations, industry standards, and company policies in all procurement operations.
• Budget Oversight: Work closely with the technical and finance teams to develop and supervise budgets, regularly monitoring and reporting on procurement activities.

Qualifications

• A strong global network & good experience in procurement and contracts within the maritime industry.
• Possess strong negotiation skills and the ability to build and maintain effective relationships with suppliers.
• Ability to present cost competence and analysis to influence management towards data-based decisions.
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal skills. Must be a team player.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• A degree in business, Supply Chain Management, or a related field.

Interested candidates may send latest CV thru email [email protected]

Job Responsibilities

1. Consolidates signed group arrangements from the Sales Managers and act as liaison between hotel and customer/meeting planner to ensure a successful event. This includes obtaining rooming lists, establishing billing, overseeing group room blocks, welcoming VIPs, overseeing amenity requests, handling on site event logistics, coordinating outside vendors, and enforcing the contract

2. Write resumes for each group giving the hotel's departments an overview and schedule of the conference and its objective, details of the meeting agenda and requirements for all Residential and Room only groups by conducting regular Resume meeting to ensure all external departments are updated on all future groups.

3. Communicate last minute changes in group functions to hotel staff, and ensure accurate and satisfactory follow up.

4. Conduct post conference review with clients including the presentation of banquet checks when applicable.

5. Coordinates with Sales, Revenue, Reservations and Catering sections to ensure that all requirements stipulated in contract are met.

6. Coordinates with clients/organizers including entertainment with the respective Sales Managers to ensure all the requirements in the contract are met.

Education and Work Experience

1. Possesses a relevant Diploma or Degree

2. Minimum 2 – 4 years’ relevant working experience in the hotel industry

3. Relevant meeting services experience in the hospitality industry

4. A mature, self-motivated, dynamic, meticulous and result oriented individual

• Assist in full range of tax services in compliance with laws and regulations
• Identifying and mitigating potential tax risks
• Managing tax provision and tax compliance process
• Ensure the Group's tax policy are complied with the updated international tax regulations
• Monitor local and international regulatory developments in transfer pricing
• Manage the relationships with local authorities and agencies

Requirements:

• Degree holder in Accounting / Professional tax qualification is highly preferred
• Minimum 3 years of relevant tax experience (Big 4 + corporate tax experience is preferred). Candidate from Big 4 are welcome to apply
• Good spoken and written skills in English and Mandarin as need to liaise with Mandarin speaking stakeholders
• Strong knowledge of tax accounting and tax compliance

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

Statement Of Purpose (Overall Purpose of Job)

Overall, in charge of horticultural maintenance of trees, shrubs, turf and landscape sites under the

purview of the clients such as Town Council. Liaise with Clients, Consultants, relevant authorities

and Residents as well as to manage and co-ordinate the landscape projects effectively.

Major Duties & Responsibilities

(A) Specific :

• To liaise, coordinate and updates, if any when liaising with Clients, Consultants and
• relevant authorities for the implementation of the landscape projects.
• To be lead contact point for all matters specific to the Clients for the landscape projects that
• you are in-charge of.
• To attend to feedbacks and complaints as well as to liaise with Client to resolve any Clients
• and / or resident complaints related to horticultural matter.
• To attend monthly site meeting or when required.
• To build and maintain strong, long-lasting client relationship and meet Client's satisfaction.
• To ensure planning for all landscape activities are adequate for Client, product and system
• conformance.
• To coordinate, work and oversee all landscapers and vendors as well as provide guidance, if
• applicable.
• To plan, implement and track the work progress periodically, address and follow-up to
• ensure that the landscape projects stay on time and within budget.
• To monitor landscape project cost including variation works, if any.

(B) General :

• To prepare and submit necessary report(s) as required by Clients.
• To maintain and document all the landscape projects.
• To coordinate and work with other departments.
• To engage, coordinate and oversee the landscape project work to ensure successful
• completion as well as hand over of landscape projects to the Clients.
• Other duties as assigned.

(C) Safety :

• Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• Degree or Diploma in Landscaping / Civil Engineering or related field.
• Job holder without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• Strong in Persuasion, Service-oriented, Client relationship and People Management.
• Negotiation skills.
• Good working attitude, self-motivated and able to work independently.
• Good communication skills (verbal and written).
• PC literate and knowledge in MS Office.

(C) Experience :

• Preferably with minimum 3 years of relevant working experience.

Our client is a reputable board consultancy services company. We are currently sourcing on behalf of our client for an Events Registration Manager.

Responsibilities:

• Provide event registration consultancy, overall project registration and stakeholders’ management including event registration planning, management and execution
• Lead and guide assigned project team members to ensure smooth delivery of assigned projects/events including registration SOPs, training and documentations
• Provide event registration advice and solutions to stakeholders
• Manage the registration process to create a streamlined experience for invitees, including flights and hotel bookings
• Manage and provide timely registration reports, and Database management
• Work closely with project teams to collate, provide information, facilitate the planning and execution of the projects/events
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors and stakeholders
• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite
• Timeline management and updates
• Source, evaluate, negotiate and manage third party vendors
• Post event database cleaning, updating, event registration, attendee reports, analysis and event compilation of sustainability data report

Requirements:

• Min 5 years event management experience
• Able to handle multiple projects and tasks
• Good project management skills
• Digital/ Hybrid event support

How to Apply?

Either apply through the job website or email your resume to [email protected]

Thank you in advance for your applications. We regret to inform that only shortlistedcandidates will be notified.

John Ethans International Pte Ltd

www.johnethans.com

EA License 19C9951

Upon submitting your resume/CV and personal data in relation to the job application, you have given your consent for John Ethans International Pte Ltd to collect, use, disclose and retain your data to prospective employers for their deliberation.

We are growing! We are currently looking to hire an experienced Key Account Manager for our office in Singapore where you will be based.

Who we are

Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.

At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.

What you will be doing

You will join a dynamic and fast-paced environment and work closely with our global teams to develop strong and long-lasting relationships with our clients, coordinate with internal departments and deliver insightful, impactful client presentations to executive and board level stakeholders. Here, passion, integrity and “can-do” attitude are always top of mind. Your daily tasks will involve:

• Partnering with luxury and premium brands to help them transform and drive business impact through customer experience.
• Maintaining and nurturing your client portfolio by offering white glove service and added value.
• Collaborating with members of our international teams to design methodologies, develop new solutions and offer expert advice to our clients.
• Managing the entire account including stakeholders, internal departments, budget, and the quality of deliverables.
• Project Management- proposal, execution and delivery of projects.
• Delivering insightful and engaging face-to-face presentations to C-level executives.

What you will bring along

This role requires a passion about the luxury industry and customer experience. It also requires strong organization skills as well as past experience in a client-facing role. You should also have the below:

• Bachelor’s/ Master’s Degree in Administration, Business, Management or related field.
• 6-8 years of work experience preferably in retail and / or in a client-facing role (B2B).
• Verbal and written communication skills (persuasive, diplomatic communication skills with experience in presentations and proposal writing).
• Fluent in English (verbal and written).
• Analytical aptitude- ability to examine data to make meaningful inferences and analysis.
• Leadership skills (externally – ability to lead a meeting and internally – ability to take lead on a project).
• Consulting skills- ability to challenge a client brief and to ask meaningful questions.
• Excellent interpersonal skills.
• Time management- ability to manage time and resources effectively in a deadline-driven environment.
• Candidate must be Singaporean or holder of a PR

If you have what we are looking for, please make sure to attach your updated Resume with your contact details. Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps.

To know more about us, please visit our website: https://www.cxg.com

• Permanent position with variable bonus
• Must with office leasing background
• Minimum with 7 years of related experience and ready network

Job Responsibilities

•  Formulate and implement strategies to maximise rental and occupancy of the group properties.
• Secure new tenancies, identifying market segments and prospects.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Responsible for preparing and checking annual rental budget and rental forecast.
• Providing regular updates to Management on market supply, demand, pricing, competition and market positioning for the asset.

Requirements

• Bachelor of Science in Real Estate, Property Management, Estate Management, Business Marketing.
• 7 years of relevant experiences in marketing and leasing including 3 or more years in a managerial capacity.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• MNC environment with a large portfolio
• Variable bonus

Job Description

• Report daily in the morning (weekdays except Public Holidays) to the SO
• Plan and ensure the smooth operation of the work
• Monitor compliance of work with the workplace safety and health regulations
• Ensure that the work carried out is according to the Contract Specifications
• Supervise daily site activities and oversee the project team
• Submit weekly progress report on Provisional Quantities, Planned Jobs, Provisional Sum and other duties as assigned by the SO

Job Requirements

• At least 5 years experience of relevant supervision experience in road and road structure construction
• Degree in Civil Engineering recognised by Professional Engineers (PE) Board or qualifications acceptable by the Commissioner of Building Control for the registration as Resident Engineer or as accepted by the SO

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Job Description

• 8-10 Yrs of experience in Operations transformation role preferably with Transfer Agency domain
• Experience of working on Target Operating Model , New platform Implementation.
• Welcome candidates with Middle Office Ops transformation in Capital Markets / Securities services (If Transfer Agency experience not there).

A member of the corporate team that manages the IT operations in a new start-up private limited company which coordinates the national effort to undertake the electrical infrastructure upgrades and deployment of electric vehicle charging points (EVCPs) primarily in Singapore’s residential carparks. The Deputy IT Manager will support the Senior IT Manager to manage the IT operations relating to the company’s overall computer infrastructure (including computer systems, servers, and data security systems) and maintain a reliable, safe and secured IT environment for smooth, effective and efficient operations for the company.

Responsibilities:

The incumbent will be responsible for the management of IT operations and environment, as part of ensuring adequate provision of a safe, secured, and reliable IT solutions/support to end users. This entails but is not limited to the following:

• Assist with onboarding & offboarding of staff, ensuring that hardware is available and staff accounts are properly set up for employees.
• Manage periodical upgrade and installation of new hardware and software, perform troubleshooting to resolve IT issues, and assess viruses and potential threats to a company’s network. This includes i) monitoring of the vendor SLA to ensure performance of the managed service level 1 support; ii) Providing Tier 1-2 IT technical support for staff, which includes notebook/system/email/wireless network/VPN & Internet connectivity; iii) Handling of escalation seamlessly to avoid any gaps that may arise to meet or exceed SLA.
  • Work with managed service team to develop guidelines, processes, and procedures, etc and continuously improve operation support, escalation management and monitoring support.
• Ensure IT Infrastructure availability and performance.
• Manage all IT infrastructure/systems according to company standards and aligned with standard practices.
• With regards to procedure, standards, and policy, i) perform yearly assessment of the existing related documents and perform necessary changes or escalation to conclude the findings if any; and ii) Handle Security Incident according to defined protocol and workflow, evaluate risk and impact, escalate to higher level if require.
• Monitor the use of anomaly emails, backup data and perform data recovery if needed.
• Enforce end user device’s policies and procedures to meet the IT legislative requirements.
• Assist with ad hoc projects management.
• Assist in promoting user awareness in security protection.

Requirements:

• Tertiary education in Information Technology, Computer Science or equivalent
• At least 5 years’ relevant experience in both cloud and on-premises infrastructure
• Possesses IT Infrastructure & Security management skills.
• Possesses IT Service Management experience.
• Solid understanding of Cloud & Azure Platforms
• Administration on full suite of Microsoft M365 & Intune.
• Possesses good communication skills in oral presentations and written documentation.
• Good knowledge in cloud technology, systems architecture, integration, and migration.
• Web Application Solutioning (good to have)
• Hands-on team player
• Good communication skills in oral presentations and written documentation.
• Good vendor & project management skills

Only shortlisted candidates will be notified.

Job Description:

- Handle customer queries and reply professionally

- Prepare invoices and delivery documents for drivers and customers

- Assist in delivery schdule planning

- Handle customer service and provide first level of support

- Provide quality customer service to customers via email and phone chats

- Clarify and understand customer needs and requirements

- Follow-up on outstanding cases and communication to customers

- Any ad-hoc duties assigned

Job Requirements:

- Prefers individual with ability to multitask in fast paced environment

- Passionate working in Food Industry

- 5.5 days work week

- Working hours from 0730 to 1700 (Mon to Fri) and 0730 to 1300 (Sat), alternate Sat after job confirmation

- Bilingual and proficient in English (both written and spoken)

- Possess good communication skills and interpersonal skills

- Diploma or ITE graduates are welcome to apply

- No minimum experience needed

- Training is provided

Reporting to the Senior Area Manager, the successful candidate will be responsible for managing allocated outlets in the On-Trade Channel. They will be targeted at growing distribution and implementing brand activity to increase brand presence and achieve or exceed budget targets.

Responsibilities

• Develop new business while nurturing strong relationships with allocated existing account base ensuring customer satisfaction, loyalty and long-term partnerships
• Develop business plans for each customer which are strategically aligned with the company’s objectives
• Educate customers by growing brand awareness
• Develop a structured call cycle ensuring at least 5 Sales Calls in outlets per day on average
• Record CRM data on a daily basis to capture sales call, distribution and promotional activity data
• Collaborate with Trade marketing team to implement promotional activity that is line with brand guidelines and drives brand performance and awareness
• Be proactive to develop activity & programs with outlets outside of centrally produced activity
• Achieve targets for distribution and cocktail listings in allocated outlets
• Utilise depletion data to develop and manage allocated outlets and identify opportunities & weaknesses
• Keep watch on competitor activity and relay to marketing and sales direction.
• Prepare monthly reports on sales activity and pipeline planning for management

Qualifications

• Experience in sales in FMCG, preferably experience in Sales in the Alcohol industry
• Understanding of sales process dynamics
• Strong interpersonal skills including the ability to quickly build rapport with customers and instil trust
• Demonstrated ability to communicate effectively with customers, understand their needs and close deals
• Able to work comfortably in a fast paced environment and multi task
• Having previous management of HORECA channel and F&B experience including high level cocktail knowledge would be advantageous

If you have the qualities below and are excited by the description above, you are the talent we are looking for!

By submitting your application, you consent to the collection, use and disclosure, and retention of your personal data to the Rémy Cointreau Group and its subsidiaries and affiliates, for assessing your career application. Thank you.

Job Description

• Manage the end to end on-boarding of clients in accordance with the Project Governance, Methods, competencies and chance management frameworks.
• Project definition and business case development (scope, objectives, dependencies, costs, assumptions, acceptance criteria, issues and risks) and approvals.
• Provide a single 'change' point of contact and coordination point for key clients and internal stakeholders to achieve project outcomes.
• 8+ relevant experience in charge management or migration projects .

· Ensure efficient and smooth operation of Airfreight Department.

· Manage and develop the Airfreight Team

· Ensure smooth and timely coordination of shipments.

· Ensure Customers/ Overseas Partners are timely updated on shipment status.

· Ensure timely sending of pre-alerts for all shipments.

· Update shipments uplift report.

· Assist to ensure selling/cost job for each job.

· Ensure accurate and fast billing to customers.

· Ensure service standards are met with all vendors.

· Manage Airlines/Trucking/ Co-loader network and ensure best buying rates for the company.

· Response to RFQ/Rates Request.

· Maintain good relations with all customers and ensure good customer services.

· Develop Network Agents and attend to Networks agent enquiries.

· Ensure profitability for businesses secured by sales with regular review with management.

· Development of airfreight/oceanfreight/logistics businesses from existing customers/overseas partners assigned.

· Any other official duties assign by Senior management.

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

Job Description

- Lead in handling sales operations in the company.

- Develop new business leads, signing new corporate and business group contracts.

- Oversee performance of sales team; lead, mentor, and manage a team of sales representatives, providing guidance, training, and support to achieve individual and team goals.

- Establish sales plan and justify plans to superior management.

- Identify emerging markets to find new sales opportunities.

- Preparing sales budget, projections and approving expenditures.

- Handling and resolving customer complaints regarding product or service.

- Effective point of contact between customers and internal support teams.

- Maintains strong relationships with customers, resolving complaints and understanding needs.

Job Requirement

- Excellent skills in selling & building client relationships.

- Results driven individual who is capable of meeting personal sales targets and lead sales team.

- Possess good interpersonal skills, analytical skills, communication skills and leadership skills.

- Strong Business Acumen.

- Chef or Sales in Food Related Products (Meat Industry) is a plus.

- At least a Bachelor degree holder in relevant field.

- Able to work on Saturday, 5.5 days a week.

- Candidates with less experience will be considered for Senior Sales Executive position.

Asia Tech X Singapore (ATxSG) - home to established telecoms and tech events: CommunicAsia, BroadcastAsia, SatelliteAsia, and TXLR8 Asia - is a leading platform at the forefront of technological innovation and business excellence in the heart of Asia. As the epicenter for groundbreaking ideas, cutting-edge technologies, and influential thought leaders, ATxSG is committed to shaping the future of the tech industry. ATxSG's mission of "Tech for good," advocates that technology and innovation can be powerful agents of positive, sustainable change. We believe that by uniting people, sharing information, and fostering innovative ideas, we can catalyse transformative advancements that positively impact lives.

As we continue to grow and evolve, we're seeking a talented and driven Marketing Manager – Client to join our team. The Marketing Manager - Client is a motivated, resourceful and responsible individual who relishes in working in a fast-paced environment. We are looking for a proactive, highly organised, outgoing professional who is a real team player and has excellent communication skills.

Be part of an ambitious and highly committed team, who isn’t afraid to push boundaries and disrupt the status quo. Be ready to take on key challenges from day one, under the guidance of a supportive leadership team who will encourage your personal development and offer you new opportunities. 

In this role you will: 

• Develop integrated marketing campaigns and lead the post-sale engagement, retention, and growth of our customers, partnered closely with the sales team.
• Develop and monitor automation campaigns to attract new client prospects to engage with our brands.
• Drive sales prospects to our event websites and through the buying cycle from awareness to booth purchase.
• Support in uncovering and identifying upsell opportunities during the customer’s lifecycle.
• Conduct lead generation campaigns and identify new opportunities to grow the client database year on year.
• Measure and report on campaign performance to key internal and external stakeholders, highlighting revenue risks, opportunities and changing landscapes. 
• Work as part of a cross-functional team to deliver successful in-person and virtual events.
• Foster a test-and-learn mindset, constantly analysing and optimising campaigns. 

• Assist the F&B Operations Manager in building and maintaining a strong and efficient team to provide the guests with the highest possible level of service
• Operate the department with positive financial results
• Supervise and oversee the administration of the Restaurant and Banquet to ensure smooth operations
• Evaluate the operations and procedures and suggest improvements to the F&B Operations Manager
• Check the work performance, and turnout of subordinates and assign responsibilities.
• Demonstrate thorough knowledge of products, menus, and equipment
• Liaise with Kitchen and Bar on daily Restaurant & Banquet Operations
• Attend weekly departmental meetings when the F&B Operations Manager is unavailable
• Conduct daily Restaurant & Banquet Operations briefings, in the absence of the F&B Operations Manager
• Anticipate the volume of business, considering the hotel's occupancy, the holidays, the weather, the activities in the Hotel, and the community in general
• Assist the F&B Operations Manager in casual labor & contract staff costings, daily revenue and cost reports
• Monitor the quality and quantity of all Restaurant & Banquet Operations items served timely
• Maintain good communication & relationship with all other Hotel departments
• Enquire guests’ satisfaction and handle guests’ complaints to establish good guest relations
• Regularly inspect equipment and ensure they are well maintained and in good working order
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values
• Have an excellent knowledge of the services offered by the hotel and ensure that all customers are aware of them

Asia Tech X Singapore (ATxSG) - home to established telecoms and tech events: CommunicAsia, BroadcastAsia, SatelliteAsia, and TXLR8 Asia - is a leading platform at the forefront of technological innovation and business excellence in the heart of Asia. As the epicenter for groundbreaking ideas, cutting-edge technologies, and influential thought leaders, ATxSG is committed to shaping the future of the tech industry. ATxSG's mission of "Tech for good," advocates that technology and innovation can be powerful agents of positive, sustainable change. We believe that by uniting people, sharing information, and fostering innovative ideas, we can catalyse transformative advancements that positively impact lives.

As we continue to grow and evolve, we're seeking a talented and driven VIP Relations Manager to join our team. The VIP Relations Manager is a motivated, resourceful and responsible individual who relishes in working in a fast-paced environment and being part of a small team. We are looking for a proactive, highly organised, outgoing professional who is a real team player and has excellent communication skills.

Be part of an ambitious and highly committed team, who isn’t afraid to push boundaries and disrupt the status quo. Be ready to take on key challenges from day one, under the guidance of a supportive leadership team who will encourage your personal development and offer you new opportunities. 

Key responsibilities:

• Coordination of VIP activities in liaison with the Head of VIP and Event Director.
• Work closely with the Marketing Leads to grow the VIP audience and adapt messaging for VIPs attending the event.
• Expand the offering and strategy for the VIP audience in conjunction with the Head of VIP and Event Director
• Invite targeted VIPs to attend Asia Tech x Singapore.
• Contact selected individuals by email to discuss attendance and securing their participation in various structured networking / social formats.
• Ensure VIPs are looked after and participate in the proposed networking/social programme.
• Ensure that VIPs have a superior customer experience throughout the campaign.
• Work with the event sponsors to maximise the participation of their clients in the event.
• Administration work in the lead up to the event, including registration system, calendar invites and excel lists for attendees of various networking functions within the event.
• Build strong relationships with these key VIPs to create brand commitment and loyalty.
• Help to organise VIP Dinners, Breakfast Briefings and Closed-Door Meetings and securing VIP attendance at these functions and formats.
• Support to deliver the One to One Meeting Service, (physical and digital) in conjunction with the sales team.
• Work closely with the team to validate the eligibility of incoming requests for VIP (and other key stakeholder) passes.
• Work alongside the sales team to identify where we can grow revenues relating to VIP activities

- Leadership, Development and Management of the French, African and assigned South Pacific territories sales, marketing, and administration teams. Setting a winning culture.

- Setting strategy for the direction of each region in association with Panamex leadership.

- Aligned with the strategic and financial goals of the company, setting, achieving approval and the consistent attainment of regional and customer sales, profit, and expense budgets

- Development and oversight of marketing plans and budgets for each customer and territory in alignment with the Panamex marketing team. Building functional and successful internal relationships.

- Senior representation of Panamex interests with key regional customers, development of key Panamex personnel to support the growth and success of trade partnerships.

- Identification, development and driving successful distribution and sales value/volumes into new customers and territories within regions of responsibility.

- Senior representation of Panamex interests in Business Development activities, including strategy, planning, sourcing, negotiation, and successful outcomes of selected existing and new suppliers to Panamex, regionally and globally.

- Direct management in association with relationship head of selected NZ and Australian based suppliers, particularly in consideration of the French, African and selected SP territory requirements for profitable growth. Of note, Kraft Heinz, Bluebird, and Tip Top Ice Cream.

- Direct management of Tip Top Ice cream into Singapore accounts.

- Partnering and building successful relationships with cross functional heads, particularly finance, marketing, and supply chain/customer services in driving winning strategies for the ongoing development of territories, brands, range extensions and suppliers to Panamex

- Development, monitoring, and reporting of the business and commercial activity of the territories and customer base. Production and presentation of monthly, quarterly and EOY sales and profit reports. Membership of and reporting territory activities and outcomes of brands, customers, and territories to regional Advisory Boards.

- Identification of the human resource required for future strategic and profitable growth withing the assigned territories. Selection, employment, development, retention, and succession of talented personnel to enhance the Panamex people capability and resource for the future.

- Management and approval of regional expenses and control of regional operational costs. Management and control of self and team travel requirements.

- Identifying training and development opportunities for self and of the regional teams to enhance skills and knowledge for the benefit of both Panamex personnel and Panamex. Discipline and HR management of personnel where appropriate.

- Involvement, understanding, researching, communicating, and representing the company with regards to French territorial legislation, regulation and legal aspects of trading and personnel management in French and French related territories.

QUALIFICATIONS and ATTRIBUTES

- Degree Qualified in a Business-related discipline.

- Experienced Sales and Marketer of 10 years+

- Experienced Sales Leadership 5 years+

- Multilingual, particularly fluent in French.

- Financially astute and experienced achiever in sales and cost budgeting.

- Relationship builder, proven team, internal and external functions, and partnership creator.

- Strong communicator, ability to communicate at all levels internally and externally.

- Strong negotiator, proven negotiation skills.

- Strategic thinker, proven ability to see the big picture. Creative. Seeks solutions.

- Tenacious and focussed on the task at hand. Leads from the front.

- Capable, experienced, and influential presenter to senior internal and external parties

- Ability to travel frequently, comfortable travelling alone.

- Ambitious and desire for improvement in self and seeks positional responsibility.

- Proven ability to thrive on challenge, strong mindset, determined.

- Experience in most or all the territories assigned, established relationships with key customers and suppliers.

- Exposure to and experience with French related trading regulations, legislation and legal requirements, relating to products and personnel.

Datadog is scaling our Customer Success team as our product gains more traction in the market. We’re looking for a Manager of Customer Success to hire, coach, and manage a team of Customer Success Associates (CSA’s). Your team is responsible for the customer relationship, renewals, and growth across our existing customer base. We were recently named in Forbes top 100 next leaders in cloud computing and on Deloitte’s Fast 500. This is an opportunity to join a company that’s a leader in the space, and early enough to contribute impactful work.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do:

• Manage, lead, mentor and train a team of Customer Success Associates
• Coach team to proactively work with customers to find expansion opportunities and increase loyalty and retention
• Identify and qualify growth opportunities for added value within smaller customers, assigned accounts and ensure high retention and renewal rates
• Serve as an escalation point between customers and internal Datadog teams to ensure customer success and adoption
• Act as an internal advocate for our customers putting their best interests first

Who You Are:

• Experienced in 5+ years in a Customer Success or Account Management role in the SaaS space with at least 2 of those years leading teams
• Confident in managing a high performing team of revenue focused Customer Success Associates/Managers
• Customer-first mindset and approach to all interactions both internal and external
• Able to complete and influence full cycle sales process
• Strong at multi-task management skills across a varied set of responsibilities, in a fast-paced environment
• Preferably knowledgeable about the B2B tech space or with subscription based software

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Sales training in MEDDIC and Command of the Message
• Intra-departmental mentor and buddy program for in-house networking
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive benefits package

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.