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Singapore / 2p Pte. Ltd.

Customer Service Oversight: Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints. Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty. Performance Metrics: Establish and monitor key performance indicator...

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Customer Engineer

Singapore / Applied Materials South East Asia Pte. Ltd.

Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications. Performs startup activities through Tier II with limited support. Able to complete qualifications with minimal assistance. Completes quality repairs. Actively responds to fab issues by communicating with engineers i...

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Customer Engineer

Singapore / Applied Materials South East Asia Pte. Ltd.

Job Description Key Responsibilities Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to fab issues by communicating with other engineers and participating in escalation...

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Customer Engineer

Singapore / Applied Materials South East Asia Pte. Ltd.

Job Description Key Responsibilities: Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to fab issues by communicating with other engineers and participating in escalat...

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Customer Engineer

Singapore / Applied Materials South East Asia Pte. Ltd.

Job Description Key Responsibilities Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to fab issues by communicating with other engineers and participating in escalation...

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Customer Engineer

Singapore / Applied Materials South East Asia Pte. Ltd.

Key Responsibilities Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to fab issues by communicating with other engineers and participating in escalation conference call...

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Customer Engineer

Singapore / Applied Materials South East Asia Pte. Ltd.

Job Description Key Responsibilities: Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to fab issues by communicating with other engineers and participating in escalat...

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Customer Engineer

Singapore / Applied Materials South East Asia Pte. Ltd.

Job Description Key Responsibilities Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to fab issues by communicating with other engineers and participating in escalation...

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Assistant/ Customer Service Manager - Seafreight

Singapore / CEVA Logistics

About the roleThe incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.What you will be doing Lead the Customer service team for Sea freight Liaise with customers on the standard operating procedures To meet up w...

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CUSTOMER SERVICE EXECUTIVE

Singapore / Mayor Express Freight Services Pte Ltd

TO ASSIST IN THE CS DEPT REPORTING TO TEAM MANAGER MUST BE SELF MOVITATED AND ABLE TO WORK INDEPENDENTLY MUST HAVE THE PASSION IN LEARNING AND TO ACCEPT THIS TASK SOME KNOWLEDGE IN AIR AND SEA LOGISTICS IS AN ADVANTAGE TO HANDLE ALL BOOKINGS FOR BOTH AIR AND SEA TO LIAISE WITH AIR AND SEA CARRIERS TO LIAISE WITH CUSTOMERS TO HANDLE ALL SEA DOCUMENT...

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Regional Customer Director

Singapore / Dhl Global Forwarding (singapore) Pte. Ltd.

Job Purpose -Manage and develop the overall customers engagement of assigned portfolio. -Develop and perform business development strategies/activities in accordance with company business objective and local business environment to deliver profitable growth. -Support global/regional sector initiatives and drive the engagement of both internal and...

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Head of Customer Services

Singapore / Dnata Singapore Pte. Ltd.

Summary The Head of Customer Services is responsible for leading and directing the Customer Services Department, ensuring that tactical and proactive plans are implemented to deliver the set objectives. Duties and Responsibilities ▪ Develop and deliver optimal standards of service delivery to all customer airlines and other departments. Ensure...

Full-time

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Operations/Customer Service

Singapore / Aero World Transport Pte Ltd

Working Hours: Monday-Friday 9am - 6pm Saturday-9am - 1pm Job Description Daily Operations for Air Freight Coordinate All Air Import/Export Freight Activities Quotations, Bookings, Documentation, Data Entry, Shipment Tracking and Tracing, and Billing. Issue Airwaybills and Invoice clients and agents, as well as o...

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Customer Service Executive/Officer

Singapore / Union Air Freight (singapore) Pte. Ltd.

· Quote and propose air freight solutions to customers · Coordinate with airlines on rates and bookings · Liaise with customers on export shipment instructions and booking updates · Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc · Prepare job sheets for Operations to follow up · Check shipments status / uplift · Job costin...

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Customer Support Technician

Singapore / Applied Materials South East Asia Pte. Ltd.

Job Description Key Responsibilities Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance. Uses escalation policies as required to keep management informed of down situations. Verifies and approves the operational quality of system equipment. Performs daily, we...

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Senior/Officer, Customer Support Operations

Singapore / Sia Engineering Company Limited

Monitor customer spare requirement and liaise with various departments to activate, track, and expedite on the replenishment of on-site inventory upon usage. Act as customer account planner and point of contact for customer enquiries on material requirement. Initiate loan/exchange/purchase activities to support material shortages. Monitor...

Full-time

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Operations and Customer Quality Engineer

Singapore / Applied Materials South East Asia Pte. Ltd.

Job Description Key Responsibilities Develops and applies quality standards in accordance with company and customer requirements. Develops and conducts related tests. Designs and implements methods and procedures for inspecting, testing, and evaluating the precision and accuracy of products and/ or production equipment. Develops methods and...

Full-time

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Customer Service Officer / Supervisor

Singapore / Jml Singapore Pte. Ltd.

Role and Responsibilities Customer Service Supervisor Assist the manager in overseeing the team to ensure efficient operations. Support daily call center operations to enhance service quality. Manage team schedules to optimize workforce allocation. Proactively resolve customer issues to ensure satisfaction. Handle incoming phone calls, w...

Full-time

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Customer Support (Airfreight)

Singapore / Global Airfreight International Pte. Ltd.

Job Description & Requirements - Assigned to Business Development Manager as their Sales Support - Provide RFQ, source rate with airline and oversea agents - Daily shipping co-ordination of AIR/SEA/Cross Border /3RD PARTY shipments - To handle billing advise and recoveries - Administrative support (filing, circulation, preparation/generate repo...

Full-time

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Program Executive, Customer Relationship Management

Singapore / C & W Electronics Pte Ltd

Job Description: · Making sure that all customers deadlines are met; to ensure overall customer satisfaction · Coordinate customers requirement with internal teams · Able to handle our customers in various circumstances, even when they are being difficult · Follow up closely on tight deadlines and ensure our teams can meet them · Provide ideas and...

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Supply Chain Analyst [IT Equipment/ IT Warehousing Experience]

Singapore / Optimum Solutions (singapore) Pte Ltd

This is an 8 Month contract based in Singapore, Candidate with experience in Logistics/ Warehouse Management for IT Equipment/ IT Assets are highly preferred. Job responsibilities Engage and coordinate with internal and external stakeholders on network infrastructure projects. Lead continuous improvement projects. Review and update forward a...

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Agent- Air Export Customer Service

Singapore / Expeditors Singapore Pte Ltd

To provide exceptional customer service to both internal / external Customers and to achieve department’s objectives for timely freight booking, shipment pick up and related monitoring/coordination. Answer all incoming calls promptly and politely. Handle all air export shipment bookings via different channels of communication. Attend to cust...

Full-time

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Customer Service cum Operations Executive

Singapore / Soonest Express (s) Pte Ltd

Customer Service cum Operations Executive (Air & Sea) Responsibilities: Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals. Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis. Handle S...

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Senior / Customer Service Officer / Executive - Seafreight

Singapore / Bollore Logistics Singapore Pte. Ltd.

Job Summary: The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives. Job Responsibilities: Handle customer’s enquiries promptly Ensure compliance with customers’ Standard Operating Procedures Liaise with overseas agents on v...

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Engineering Specialist,Fresh/ No experience welcome

Singapore / Atomrecruit Pte. Ltd.

Fresh without experience-Starting basic is $2600, after 3 months confirmation is $2700 Industry: Engineering Located at Chai Chee Japanese MNC Have AWS + Bonus + Yearly increment Job Description Assist Supervisor in day-to-day operation lines. Planning & Co-coordinating the workflow on production lines to achieve production targets. Tro...

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Total 1,548 customer experience manager job vacancies in changi south east