Do you enjoy interacting with people from all walks of life? Are you high-energy and get satisfaction giving someone a great memorable experience? Are you driven and looking to fast-track your career?

Motion Art Space is the original motion art experience in Singapore. We are a fast-growing startup that has been featured in numerous media outlets, including Vogue, Straits Times, Time Out, and 98.7FM. We have over 1,300 5-star reviews on Google; collaborated with brands including Rolls-Royce and Roger Dubuis; and have hosted teams from the Prime Minister's Office, Google, Hermes, and many more!

We are seeking a fun and driven individual to join our team with the following responsibilities:

• Amazing hospitality: Welcome and guide customers with high energy at our retail space
• Develop and implement standard operating procedures
• Maintain a visually appealing and well-stocked space
• Train and manage a team of part-time crew schedules and cultivate great team culture
• Work with the marketing and product team to implement campaigns and projects
• Mixing formulated paints and varnishing paintings (our space is a paint environment)
  

If you are:

• Fun and extroverted, and enjoys interacting with people and gets energy from events.
• Polite and patient to provide exceptional customer service.
• Passionate about art and creative experiences (no art background needed!).
• Able to manage your time responsibly and work on weekends and public holidays.
  

Here's what we provide:

• Salary: $2800-$3300
• Career growth opportunities. We are always looking for passionate individuals to join us long-term as we grow and expand.
• Friends & family discounts.

To apply, please submit your application or send your CV to [email protected].

Links

https://motionartspace.com/

https://www.instagram.com/motionartspace/

https://www.tiktok.com/@motionartspace/

https://www.linkedin.com/company/motionartspace/

Job description

Company Description

Singrass builds sustainable, green, and ecological indoor spaces to improve mental and physical well-being. We are committed to providing green and innovative technological solutions to construct a harmonious urban ecosystem and contribute towards the SG Green Plan 2030 and Singapore's "30 by 30" vision for food production.

Role Description

This is a full-time on-site role for a Customer Relations Manager in Singapore. The Customer Relations Manager will be responsible for the acquisition of new clients, developing and maintaining relationships with customers, ensuring customer satisfaction, and resolving customer complaints. They will be required to act as a representative of Singrass at industry trade shows, conferences and events, and be required to speak at such events when required. They will also be responsible for managing customer data and coordinating with other departments to provide optimal customer service.

Qualifications

· Minimum 3 year of customer service experience, preferably in the sustainability or agriculture industry

· Strong communication and interpersonal skills, ability to build connections and partnerships to deliver results

· Ability to thrive in a fast-paced and ambiguous start-up environment

· Ability to work independently and in a team environment

· Proficient in Microsoft Office

· Fluent in English and Mandarin to communicate with English and Chinese speaking customers

· Experience in project management is a plus

· Diploma in Business Administration or related field

EVe Charging Pte Ltd is Singapore’s leading EV charging solutions provider, a wholly owned subsidiary of Land Transport Authority (LTA), tasked with managing Electrical Vehicle (EV) charger deployment for HDB carparks and undertaking supporting electrical infrastructure upgrades.

As a Customer Experience and Marketing Intern at EVe, you will embark on a transformative journey to gain invaluable hands-on experience in elevating and streamlining the customer journey. Collaborating closely with our business development and operations teams, as well as our partners, you will engage in various facets of customer engagement. This internship is thoughtfully designed to immerse you in customer-centric strategies, process enhancement, and develop and execute digital marketing activities.

This would include:

1.Support the Customer Experience Research & Analysis to understand customers painpoints and provide datapoints to improve EVe’s CX initiatives.

• Support the development EVe’s CX strategy.
• Assist in orchestrating and executing customer engagement initiatives, including surveys and events
• Understand customers’ painpoints through regular service audits
• Support the mapping of customer journey design and delivery for all EVCOs

2. Marketing and Branding Support to enhance EVe’s visibility

• Support the execution of EVe’s communications strategy initiatives.
• Support EVe’s calendar of communication activities, including supporting EVe’s social media channels
• Support and produce content for EVe’s channels
• Track and assess EVe’s presence and engagement online

Job Requirements:

• Tertiary qualification in Business, Marketing, Communications, or a related field.
• Proficient in both written and verbal communication.
• Knowledge in UX is advantageous.
• Possesses an innate customer-centric mindset, driven by a genuine passion for elevating the customer experience.
• Willing to commit to a minimum four (4) months internship duration.
• Demonstrates adaptability to swiftly evolving circumstances and a flexible work approach.
• Embraces a positive attitude and an insatiable eagerness to learn.

Purpose of the Role

Used specialized expertise to provide consultative customer support services to clients via multiple channels

Main Responsibilities

· Creates and completes travel arrangements (car, hotel, air, rail) for complex accounts

· Expert at selling products that are of commercial value to CWT and contribute to CWT’s profitability; sells “add on” attachments (hotel, other); upsells targeted areas of travel

· Acts as a trusted advisor by offering informed and insightful recommendations which provide the best traveler experience in each situation

· May coordinate and review the day-to-day work of others, but does not have formal supervisory responsibilities

· May function as a SME with specific client knowledge and/or serve as the customer point of contact in small implant/explants

· May manage first level customer complaints/escalation

· Resolves complex problems/escalations including non-standard and multi destinations, ticket exchanges and complex fares and potentially VIP service

· May assist other team members in resolving problems

· Assignments include both routine and non-routine work

Qualifications

Experience & Education:

· Experience

o High School diploma

o 5+ years of experience working in a customer service environment that includes 3+ year as a travel counselor

· Knowledge, skills and abilities (KSAs)

o Strong verbal and written communication skills

o Good travel industry knowledge

o Skilled in GDS and other booking tools used by CWT

o Has specialist skillset and/or subject matter expertise

User Experience Management Consultant

Requirements:

• Degree in IT, Management, Psychology, Data Analysis or equivalent
• Minimum 3-5 years of relevant experience
• Understanding of Experience Management concept (CX / DT background is a plus)
• Basic knowledge on XM tools (preferable Qualtrics)
• Research and need analysis capability
• Customer / Partner Journey mapping, Customer segmentation and personas creation
• Service blueprint design
• Collect and coordinate data (rules, survey standards, metrics selection)
• Analytical approaches, reporting and create dashboard
• Implement, roll out and communicate XM as per XM framework (from Nang)
• Candidates can be not fully IT background. Psychology and Data Analyst background are possible.
• Prefer candidates who are skilled in business case calculation, business analysts.
• Excellent communication and interpersonal skills

Interested applicants please forward your updated profile to [email protected]

We’re on a mission to make financial services accessible and effortless for SMEs. As one of Singapore’s latest digital wholesale banks fully regulated by MAS, we’re committed to continuous innovation to bring about simpler, safer and more rewarding financial services.

We are seeking a talented UI/UX Designer to join our team and play a pivotal role in crafting exceptional user experiences across our digital platforms. As a UI/UX Designer, you will be responsible for designing and maintaining our UI design system, ensuring consistency in design language across all touchpoints. You will possess a keen eye for detail and a deep understanding of user-centered design principles to craft user flows and address key UI/UX issues effectively.

Responsibilities:

• Design and maintain the UI design system, ensuring consistency in design language throughout all touchpoints.
• Identify, audit and troubleshoot key UI and UX issues, offering creative solutions to enhance user experiences.
• Develop and deliver assets for owned channels, touchpoints and campaigns, including ideation, stock image search and enhancement, and creative/graphic adaptations.
• Balance business requirements with a customer-centric design approach, creating user flows, wireframes, prototypes, and mock-ups.
• Collaborate effectively with product managers, engineers, and cross-functional stakeholders to understand requirements and propose simple solutions, particularly for complex problems.
• Work closely with tech/developers to align visual designs with website and app functionalities.
• Demonstrate a meticulous attention to detail and a strong aesthetic sense in all design work.
• Communicate ideas, designs, and suggestions clearly and effectively. Proficient in industry-standard tools such as Sketch, Figma, and Photoshop.
• Experience in planning and conducting user research, usability testing and discovery workshops, as well as synthesizing information to actionable insights.
• Keeping track of advancements in visual design technologies and applications, as well as industry trends through competitive review and reports.
• Possess a basic understanding of technology systems and B2B financial services.

Requirements:

• Experience in creating hi-fi prototypes, animated graphics/creatives.
• Experience in technology systems, banking and financial services / products.
• Good to have UX toolsets (e.g Protopie, Useberry, Spline)
• Basic understanding of how front-end technologies work. (e.g HTML, CSS)
  

Job Desccription:

We are seeking a dedicated and customer-focused HelpDesk Customer Support Consultant to provide exceptional first-level support to users through calls, emails, and chat. This role involves managing public-facing inquiries, resolving issues, and liaising with internal teams to ensure timely resolution. The ideal candidate must possess excellent communication skills, a customer-centric approach, and the ability to handle high-pressure situations effectively.

Key Responsibilities:

• Serve as the first point of contact for users by responding to calls, emails, and chatbot queries.
• Provide first-call resolution for users calling into the public-facing hotline, offering advice and solutions to resolve their issues promptly.
• Liaise with other support or product teams to escalate and resolve user requests/issues in a timely and efficient manner.
• Ensure proper documentation, notification, escalation, tracking, and follow-up for all incidents.
• Make outbound calls to users who request callbacks, ensuring their concerns are addressed.
• Handle emails and other tasks as assigned by the team leader to ensure smooth operations.
• Monitor and respond to queries via the chatbot platform, maintaining professionalism and accuracy.
• Maintain composure and professionalism while managing calls and queries from members of the public, even during high-pressure situations.

Requirements:

• Proven experience in a helpdesk or customer support role.
• Excellent verbal and written communication skills with the ability to handle inquiries professionally and empathetically.
• Strong problem-solving skills and the ability to provide solutions promptly.
• Ability to manage stress effectively and maintain focus while handling a high volume of calls and inquiries.
• Familiarity with helpdesk tools and ticketing systems is a plus.
• Ability to work collaboratively with team members and other support teams.

Preferred Skills:

• Experience handling public-facing customer support inquiries.
• Knowledge of chatbots and email management systems.
• Ability to work in a fast-paced environment while maintaining attention to detail.

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders.

Our Guest Experience team is integral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalleled service and experiences to our guests.

You'll be in charge of:

Guest Experience Leadership

• Ensure that all guests receive a warm welcome and exceptional service through phone call, email, Whatsapp and other communication channels
• Recruiting, Interviewing and Training of all Guest Experience Team Members.
• Put together SOP’s to address and resolve any guest concerns or complaints promptly and professionally.
• Monitor and maintain the Behold Julien high standards of service quality and guest satisfaction

Team Leadership and Development

• Lead, mentor, and develop the guest services team, fostering a positive and collaborative work environment.
• Set clear performance expectations and provide regular feedback and coaching to team members.
• Conduct training sessions on service excellence, guest interaction, and operational procedures

Operations

• Coordinate with the Behold Julien venues and other departments to ensure seamless communication and service delivery.
• Oversee 7R Table Management System of reservations and seating arrangements to optimize the dining experience and manage guest flow.
• Oversee Zendesk, ticketing software system and ensure that all Guest Experience Agents are fully trained on said operating system.
• Ensure compliance with health and safety regulations and company policies

Service Improvement and Administration

• Continuously evaluate and improve guest service processes and standards.
• Collect and analyze guest feedback to identify areas for enhancement and implement action plans.
• Manage scheduling and staffing to ensure adequate coverage during peak times.
• Maintain accurate records of guest interactions, incidents, and feedback.

Qualifications:

• Minimum of 5 years of experience in guest services within the fine dining establishment.
• Minimum 1 year of experience with Seven Rooms Table Management system.
• Strong understanding of fine dining operation and service standards.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Proficiency in Microsoft Office Suite and restaurant management software.
• Availability to work flexible hours, including evenings, weekends, and holidays

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange for an interview.

Job description

• Excellent presentation, communication, writing and organization skills;

• Solid understanding of visual and interaction design theories, tools and best practices;

• Ensure high visual/interaction quality throughout design, implementation to release;

• Apply customer needs and business goals to design holistic thinking process;

• Work closely with design counterparts to align design strategies and maintain consistency across all platforms/screens Expertise in Adobe and Sketch’s design applications.

Job Requirement

• Educational background in HCI, Visual Communication, Interaction Design, Graphic Design or related fields;

• Proven track record of creating simple, useful and delightful experience for international digital products, preferably e-commerce;

• Extensive experience in designing for web and app;

• Attention to detail; hold high standard for craftsmanship;

• Strong design thinking and passionate about creating UX driven solutions;

• Ability to work across different cultures under tight deadlines.

Job description

Company Description

Singrass builds sustainable, green, and ecological indoor spaces to improve mental and physical well-being. We are committed to providing green and innovative technological solutions to construct a harmonious urban ecosystem and contribute towards the SG Green Plan 2030 and Singapore's "30 by 30" vision for food production.

Role Description

This is a full-time on-site role for a Customer Relations Executive in Singapore. The Customer Relations Executive will be responsible for the acquisition of new clients, developing and maintaining relationships with customers, ensuring customer satisfaction, and resolving customer complaints. They will be required to act as a representative of Singrass at industry trade shows, conferences and events, and be required to speak at such events when required. They will also be responsible for managing customer data and coordinating with other departments to provide optimal customer service.

Qualifications

· Minimum 1 year of customer service experience, preferably in the sustainability or agriculture industry

· Strong communication and interpersonal skills, ability to build connections and partnerships to deliver results

· Ability to thrive in a fast-paced and ambiguous start-up environment

· Ability to work independently and in a team environment

· Proficient in Microsoft Office

· Fluent in English and Mandarin to communicate with English and Chinese speaking customers

· Experience in project management is a plus

· Diploma in Business Administration or related field

We are looking for a dynamic Sales Engineer to drive sales growth across multiple industries, including construction, semiconductor, electronics, and chemicals. Fresh graduates with a passion for engineering and sales are encouraged to apply. Owning a car is preferred for this role.

Key Responsibilities:

• Identify and develop business opportunities by promoting engineering solutions to clients in construction, semiconductor, electronic, and chemical sectors.
• Build and maintain strong relationships with clients, consultants, and industry stakeholders.
• Provide technical consultation and solutions to meet customer requirements.
• Prepare and deliver presentations and proposals to prospective clients.
• Conduct market research to identify new opportunities and stay updated on industry trends.
• Collaborate with internal teams to ensure customer satisfaction and successful project execution.
• Achieve sales targets and report on key performance indicators.

Qualifications:

• Diploma or Degree in Engineering or a related field.
• Fresh graduates are welcome; prior sales experience is a plus.
• Excellent communication and interpersonal skills.
• Strong problem-solving and technical aptitude.
• Highly motivated, results-driven, and capable of working independently.
• Must own a car (preferred).

For interested applicant, kindly send your resume in Word/PDF format to include the following in your resume.

1. Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

License No: 23S1595

Registration No: R23116355

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

- conduct daily briefings to company staff

- arrange for monthly events

- in charge of roster deployment for staff

- rapport with existing and walk in customers

- provide the profit and loss report

- conduct trainings to in house staff

- ordering and purchasing of shop necessities

- sourcing for new artistes

Roles & Responsibilities

Restaurant Captains will be hired to provide the core service of the restaurant’s product. These individuals are responsible for delivering the guests’ experience on a day-to-day basis.

DUTIES & RESPONSIBILITIES

Duties

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

1. Hardworking, motivated, serious, team player and passionate about food, beverage and service

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical experience and education will be considered as an alternative

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Overview:

In this role, you will be responsible for co-developing, monitoring and evaluation of the strategic initiatives. Working closely with executive leadership, you will analyse trends, opportunities and develop plans to achieve long-term objectives. This role requires a deep understanding of business strategy of our agency, excellent analytical skills, and the ability to lead cross-functional teams to execute strategic plans.

As a Strategy Manager you will play a pivotal role in shaping THKMC's future and ensuring its long-term success. You should possess a combination of strategic thinking, leadership, and analytical skills, along with a keen understanding of the social service and community care sector environment in which the agency operates.

Key Responsibilities:

1. Enabling Growth:

• Lead development & execution of THKMC's strategic plans & initiatives to drive growth & enhance competitive advantage.
• Monitor & evaluate continuously the progress of strategic initiatives, adjusting as necessary.

2. Research:

• Conduct comprehensive Social Service and Community Care (SS&CC) sector research, competitor analysis, and sectoral trend assessments to identify opportunities & threats. Understand how this data could be relevant for THKMC services & operations.

3. Data Analytics:

• Analyse data & perform quantitative analysis to glean insights about THKMC client, caregiver, volunteer & corporate partner populations.
• Use data to understand THKMC positioning in SS&CCA sector & recommend improvements.
• Analyse data (including financial statistics, budgets & forecasts), formulate & test hypotheses, and develop models to quantify feasibility of recommended strategic decisions.
• Identify THKMC strategic initiatives and key performance indicators (KPIs).

4. Cross-Functional Collaboration:

• Lead cross-functional teams, internal and external stakeholders to work cohesively towards achieving strategic objectives.

5. Reporting and Communication:

• Track performance of strategic initiatives. Construct & update THKMC Management dashboard for monitoring & reporting KPIs.
• Prepare Strategic Planning and Transformation (SPT) discussion & presentation papers. Partner Secretariat(s) to table SPT presentations & updates of THKMC Management dashboard
• Work with Head (SPRM) to achieve functional objectives & deadlines.

Requirements:

• Bachelor's degree in business or related field. Post-graduate degree or professional certification would be a plus.
• Minimum 12 years' experience in management consulting, strategic planning, change management and / or business development, with at least 5 years in leadership roles.
• Proficiency in project management principles to oversee execution of strategic initiatives.
• Conversant with Enterprise Design Thinking & Business Process Re-engineering.
• Good working knowledge of Data Science.
• Strong working knowledge of visualization & collaboration tools. Proficiency in Microsoft Office, Power BI & Tableau.
• Expertise in Change Management.
• Deep understanding of Singapore Social Service and Community Care sector.
• Analytical. Independent problem-solving skills.
• Precision, accuracy & high attention to detail in all aspects of work. Strong stakeholder management & interpersonal skills.
• Strong written & verbal communication skills.
• Able to work autonomously & deliver under tight deadlines.

In this role, you will be responsible for co-developing, monitoring and evaluation of the strategic initiatives. Working closely with executive leadership, you will analyse trends, opportunities and develop plans to achieve long-term objectives. This role requires a deep understanding of business strategy of our agency, excellent analytical skills, and the ability to lead cross-functional teams to execute strategic plans.

As a Strategy Manager you will play a pivotal role in shaping THKMC's future and ensuring its long-term success. You should possess a combination of strategic thinking, leadership, and analytical skills, along with a keen understanding of the social service and community care sector environment in which the agency operates.

Key Responsibilities

1. Enabling Growth:

• Lead development & execution of THKMC's strategic plans & initiatives to drive growth & enhance competitive advantage.
• Monitor & evaluate continuously the progress of strategic initiatives, adjusting as necessary.

2. Research:

• Conduct comprehensive Social Service and Community Care (SS&CC) sector research, competitor analysis, and sectoral trend assessments to identify opportunities & threats. Understand how this data could be relevant for THKMC services & operations.

3. Data Analytics:

• Analyse data & perform quantitative analysis to glean insights about THKMC client, caregiver, volunteer & corporate partner populations.
• Use data to understand THKMC positioning in SS&CCA sector & recommend improvements.
• Analyse data (including financial statistics, budgets & forecasts), formulate & test hypotheses, and develop models to quantify feasibility of recommended strategic decisions.
• Identify THKMC strategic initiatives and key performance indicators (KPIs).

4. Cross-Functional Collaboration:

• Lead cross-functional teams, internal and external stakeholders to work cohesively towards achieving strategic objectives.

5. Reporting and Communication:

• Track performance of strategic initiatives. Construct & update THKMC Management dashboard for monitoring & reporting KPIs.
• Prepare Strategic Planning and Transformation (SPT) discussion & presentation papers. Partner Secretariat(s) to table SPT presentations & updates of THKMC Management dashboard
• Work with Head (SPRM) to achieve functional objectives & deadlines.

Requirements:

• Bachelor's degree in business or related field. Post-graduate degree or professional certification would be a plus.
• Minimum 12 years' experience in management consulting, strategic planning, change management and / or business development, with at least 5 years in leadership roles.
• Proficiency in project management principles to oversee execution of strategic initiatives.
• Conversant with Enterprise Design Thinking & Business Process Re-engineering.
• Good working knowledge of Data Science.
• Strong working knowledge of visualization & collaboration tools. Proficiency in Microsoft Office, Power BI & Tableau.
• Expertise in Change Management.
• Deep understanding of Singapore Social Service and Community Care sector.
• Analytical. Independent problem-solving skills.
• Precision, accuracy & high attention to detail in all aspects of work. Strong stakeholder management & interpersonal skills.
• Strong written & verbal communication skills.
• Able to work autonomously & deliver under tight deadlines.

JOB PURPOSE

Provides professional services on corporate secretarial matters for a portfolio of clients, including incorporating and managing corporate structures. This role may require managing a team, and assisting the Manager or Director to streamline processes, increase revenue & productivity and enhance staff morale.

KEY RESPONSIBILITIES

• Manage a portfolio of clients by providing full set of corporate secretarial services;

• Ensure compliance with the Companies Act, Listing Rules and other regulatory and statutory requirements; Maintain good relationship with clients;

• Build opportunities for additional services providing to existing clients;

• Assist in maintaining smooth operation of the team;

• Supervise and review subordinates’ work including performance review and progresses

• Assist to monitor & manage the productivity and effectiveness of the team;

• Oversee issuing of invoices and ensuring payments are made;

• Ensure filing deadlines are met;

• Prepares resolutions and correspondences to clients;

• Provide advices to clients on ad hoc matters;

• Reduce debtors’ days;

• Monitor completion of time sheets; Perform other duties as assigned.

JOB SPECIFIC REQUIREMENTS

• Degree holder; member of ICSA;

• Minimum 6 to 8 years’ relevant experience gained from professional firms/CPA firm/law firm ;

• Prior experience in client servicing environment is an advantage;

• Good knowledge of corporate secretarial practises and be familiar with Companies Act and regulations of regulatory bodies;

• Intermediate knowledge of Viewpoint is preferred.

• Excellent command of both spoken and written English.

Customer Service and Operations Coordinator (Full-Time)

Since 2013, Joy Music Studio is an established music school in Marine Parade offering a variety of instrument choices and professionally equipped studios, we are known for our enthusiastic teachers and customized approach for learners.

We are currently looking for a motivated and friendly Customer Service and Operations Coordinator (Full-Time) to join our joyful team at our Marine Parade location.

Why choose us? Our team is the heart of our music school so we work hard to create place where you will be proud to work here every day.

Below are some of the benefits we offer:

• Competitive Salary and Bonus Incentive Programs
• Paid Annual Leave and Medical Leave
• Medical Insurance Coverage
• Mentorship and training support
• Fun, energetic environment where the entire team often collaborate musically together
• Employer sponsorship of related certification/skills development
• Special rates for music lessons at our school
• Convenient location and good food next to Marine Parade MRT and Parkway Parade Mall

Commitment Requirement:

• Commitment levels: Full-Time 42 hours/week, on-site
• Available to work on weekends and weekday afternoons/evenings

Role & Responsibility:

Sales

• Respond effectively to enquiries (walk-in customers, online, email, phone)
• Proactively manage customer leads to encourage trial sign-ups
• Nurture lead funnels, arrange for trial lessons, and sign-up new students

Operations & Customer Service

• Oversee day-to-day operations and administration at the centre
• Maintain and organize software used for scheduling, customer management, invoicing
• Prepare and send student invoices accurately and on-time
• Coordinate communications between the school, parents, students, and teachers effectively

School Activities, Marketing & Promotions

• Support marketing/promotion activities when requested
• Help plan or coordinate school activities such as concerts, workshops, camps, programs

Help create a friendly, positive, and professional environment within the school

• Greet students/parents and create a warm, welcoming environment
• Build and maintain good relationships with parents and students
• Assist with training/orientation new team members

Here's what we are looking for:

• 1 year + in music or education/tuition related industry
• 1 year + in customer-facing or operations related roles
• Key skills: personal initiative, detail-oriented, team player, problem solving, multi-tasking
• You Smile ALOT; a bright and cheerful personality with confident communication skills
• Past experience working with parents, children and teens
• Past experience learning music, performance arts, or music production a BONUS

To apply, please send your CV and Cover Memo to [email protected]. We look forward to hearing from you!

Job Description:

Moledao is looking for a dynamic and detail-oriented Operations Manager to join our team. This role is critical for driving the execution of Moledao’s annual strategic plan, ensuring seamless coordination between internal teams and external partners. The ideal candidate is proactive, highly organized, and capable of managing multiple responsibilities while maintaining strong communication channels across stakeholders.

Key Responsibilities:

Internal Operations:

• Oversee the implementation of Moledao’s annual initiatives, including Web3 education programs, hackathons, MoleHacker community development, and MoleCareer platform operations.
• Collaborate with the core team to track progress on key deliverables and provide regular updates.
• Maintain and optimize internal workflows to enhance operational efficiency.
• Coordinate with the Moledao Dev Team to ensure timely execution of product development and UI/UX updates.

External Liaison:

• Act as the primary point of contact for external partners, including Web3 ecosystem stakeholders, corporate sponsors, and educational institutions.
• Facilitate partnerships with service providers for initiatives such as third-party Web3 services, cloud solutions, and outsourced social media management.
• Represent Moledao in discussions with ecosystem partners to secure collaborations for hackathons, community events, and talent recruitment.

Event Coordination:

• Support the organization and execution of global events, including Web3 hackathons, developer summits, and community-building activities.
• Coordinate cross-functional teams to ensure successful event delivery, from planning to post-event analysis.
• Manage logistics for offline and online events, ensuring high-quality experiences for participants.

Reporting and Analytics:

• Maintain detailed records of activities, including partnership outcomes, event impact, and internal project milestones.
• Develop performance reports and propose actionable insights to improve future operations.

Qualifications:

Required Skills and Experience:

• Bachelor’s degree in business, communications, or a related field.
• 2–4 years of experience in operations, project management, or a similar role within the tech or Web3 industry.
• Strong organizational and multitasking abilities, with excellent attention to detail.
• Outstanding interpersonal and communication skills, both written and verbal.
• Familiarity with Web3 concepts, blockchain ecosystems, and decentralized applications.

Preferred Skills:

• Experience coordinating with external partners, including startups, corporates, and community organizations.
• Knowledge of social media analytics and engagement strategies.

Why Join Us?

• Be part of a forward-thinking team driving innovation in Web3 and blockchain technology.
• Work on impactful projects that connect developers, enterprises, and communities worldwide.
• Gain exposure to a rapidly evolving industry and expand your professional network within the blockchain ecosystem.

About Moledao

Moledao is a community of Web3 Builders that aims to help consolidate Web3 resources, help stakeholders learn, gather and foster collaboration to build the Web3 ecosystem together.

How to Apply:

Submit your resume and a cover letter detailing your relevant experience and interest in Moledao to [Telegram: @Axillesfang]. Applications will be reviewed on a rolling basis. Join us in shaping the future of Web3!

Key Responsibilities

• Review tender specifications, contract terms, and project requirements to develop comprehensive tender proposals.
• Coordinate with internal teams and stakeholders to gather required information and align submissions with company capabilities.
• Develop and maintain a detailed schedule to manage multiple tenders efficiently.
• Analyze and interpret technical and commercial requirements to ensure compliance.
• Conduct risk assessments and identify potential challenges for each tender.
• Prepare competitive cost estimates and support pricing strategies.
• Lead and oversee the preparation of tender documentation, ensuring accuracy and professionalism.
• Negotiate and liaise with clients, contractors, and suppliers as necessary.
• Provide regular updates and reports on tender progress to senior management.

Requirements

• Proven experience in tender management, specifically in the electrical trade.
• Strong understanding of electrical systems, technical specifications, and project requirements.
• Exceptional organizational skills, with the ability to manage multiple tenders simultaneously.
• Excellent attention to detail and the ability to meet tight deadlines.
• Strong communication and negotiation skills.
• Proficiency in MS Office and tender management tools.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Customer Sales Support Responsibilities:

- NDA/Agreement sign

- Support qualifying partners

- Assist in identifying potential people to engage and arrange the meetings

- Shipping & Logistics support

- PO/PL Netsuite work for customers and vendors

- Training provided for Netsuite

APAC Orders Desk (SG office)

- Manage regional consigned inventory with global operations team, ensuring optimal stock levels.

- Manage local inventory of products, improving traceability and reducing discrepancies.

- Collaborate with sales, marketing and operations teams to forecast inventory needs and plan accordingly.

CPS India Orders Desk (SG Office)

- Manage shipping and handling of goods going in and out of APAC office.

- Process orders and invoices.

- Collaborate with CPS operations and logistics to ensure smooth order processing and delivery.

- Conduct inventory checks against physical inventory.

Office Admin Responsibilities:

· Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands

· Organize and schedule meetings and appointments

· Maintain office policies as necessary

· Organize office operations and procedures

· Manage company inventory and office equipment assets

· Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time

· Manage contract and price negotiations with office vendors, service providers, and office lease

· Participate actively in the planning and execution of company events

· Organize orientation and training of new staff members

· Manage Leave balances of the Staff with Financial controller

· Manage petty cash/Corporate Bank account

· Ensure security, integrity, and confidentiality of data

· Provide general support to visitors and Adhoc activities

· Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved

· Monitor and maintain office supplies inventory

· Maintain a safe, secure, and pleasant work environment

Business manager requirements:

- Proven office management, administrative, or assistant experience

- Knowledge of office management responsibilities, systems, and procedures

- Excellent time management skills and ability to multitask and prioritize work

- Attention to detail and problem solving skills

- Excellent written and verbal communication skills

- Strong organizational and planning skills

- Proficient in Microsoft Office

- Knowledge of accounting, data, and administrative management practices and procedures is a plus

- Knowledge of clerical practices and procedures is a plus

- Knowledge of human resources management practices and procedures is a plus

The Outlet Manager is responsible to lead F&B team, identify customers’ needs and respond proactively to all their concerns & manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.

Specific Responsibilities

Individual to be involved in:

1. Oversee day to day restaurant operations.

2. Manage and maintain inventory, sales and staff as well as monitoring, evaluation sales performances.

3. Ability to keeps track of the food available in the kitchen and the food that needs to be ordered.

4. Ability to source, identify and interact with vendors to help get the best quality food for the most competitive price.

5. Employee safety, welfare, wellness and health reporting.

6. Comply with all company policies, relevant laws and regulations, ensuring that the restaurants adhere to pertinent health and safety regulations.

Technical Skills and Competencies

1. Skilled communicator with excellent problem solving skills and interpersonal skills

2. Ability to diffuse tense situation between patrons or staffs

3. Have business management knowledge to handle the operations aspects of the restauant

4. Effective management skills and leadership skills

Roles & Responsibilities

• Conduct daily check and regular inspection with management teams and term contractors to improve and maintain the common property.
• Prepare for council meetings and annual general meetings including agenda, minutes and follow up on the instruction given by the meeting.
• Administrative work a) including update any change of authorized signatories for proper financial operation of Clients’ current and fixed deposit accounts based on the mandate to be determined by the Clients. b) execute renewal and/or new contract, agreements & insurance. c) ensure passing or amending by-law is lodged with authority within the required frame. d) attending to submission on approval of renovation work by individual unit.
• Receive and attend complaints by residents and owners on the common property.
• Assist project work including asking tender, inviting contractors, site show around and collecting quotation with proper specifications and scopes of works.
• Supervise the project work in common area and schedule the testing work for relevant building certificates & licence renewal.
• Manage & supervise the management team and recommend & motivate team’s work performance.
• Manage and maintain all upkeeping activities of the site / estate.
• Carry out full administrative, financial and maintenance functions.
• Lead and manage client-relationship.
• Fully responsible for day to day operation of building / condominium.
• Supervise and coordinate all maintain and administrate staff assigned to the building / condominium.
• Carry out maintenance function to the highest standard expect for the client and the subsidiary proprietor.
• Lead a team of personal providing maintenance, security, administrative and car park management.
• Ensure all contract work / routine service are carried out according as specified in their contract agreement.
• Review all contract, agreement and insurance before their expiry and recommend renewal or call for quotation/tender.
• Co-ordinate council meeting and annual general meeting.

Job Requirements

• 3 to 5 years of relevant working experience.
• Higher NITEC in Facilities Management and/or Diploma in Integrated Facility Management, Real Estate Business, Hotel & Leisure Facilities Management and its equivalent qualifications.
• Knowledge of Building Maintenance & Strata Management Act will be an added advantage.
• Demonstrated oral and written communications skills.
• Mature and outgoing personality.
• Ability to work independently and as part of a team.