Job description

• Sales and development of Novaya’s brand in the Asia Pacific Region
• Frequent travels to the markets to build up strong partnerships
• Develop and execute sales & marketing strategy
• responsible for supporting and building relationships with clients
• sales meetings and presentation
• strong written and oral communication skills
• handle customers' questions and enquiries

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

The company is hiring 2 restaurant managers, who are required to have more than 8 years of work experience, be familiar with the operating procedures of the mixed rice stall, be able to manage the stall independently, and be familiar with the business processes such as the selection of dishes, the selection of raw materials, and cooking. They must be conscientious and responsible in their work.

Job Description:

• Manage the daily operations of the restaurant
• Responsible for the business performance of the shop
• Ensure compliance to operations standards and procedures and upkeep of food quality standards
• Ensure excellent customer service
• Conduct interviews of walk-in candidates
• Create fun and motivating environment for staff to work in
• Training and development of service staff
• Ensure proper conduct of service staff
• Handle customer feedback professionally
• Upkeep cleanliness of outlet
• Administrative duties

Job Requirements:

• Minimum 3 years’ experience in a comparable capacity
• Fresh Graduates with some F&B experience are welcome to apply and will be considered for the Management Trainee position
• Self-motivated, people orientated and a team player
• Adaptable and enjoy working in a fast pace environment
• Excellent communication and interpersonal skills
• Able to work shifts, weekends and public holidays

Salary will be commensurate with experience.

We regret to inform you that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 450 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

BW Group is seeking an experienced SOX Compliance expert to lead our SOX Team. The SOX Team is responsible for ensuring compliance with the Sarbanes-Oxley Act and as such oversees governance for internal control over financial reporting (ICFR).

The General Manager position is responsible for the management and execution of the SOX programme for the entire BW LPG Group and Hafnia Group ( collectively Groups). This position reports to the respective Audit Committees and administratively to the EVP Compliance of BW Group. This highly visible role will work closely with senior management as well as cross-functional leaders throughout the Groups.

Key Responsibilities:

• Assist respective Management with evaluating design of controls, including acting as a liaison with Business Process Owners (BPOs) to ensure SOX documentation (key risks and related controls, policies and procedures and other internal control documentation) is complete and up to date
• Drive process and control changes by working with BPOs in order to gain controls effectiveness and to improve the control environment in general
• Review the annual SOX Scoping, Planning Materiality and Risk Assessment and proactively monitor changes that may impact the design and/or operating effectiveness of ICFR
• Oversee coordination between Internal and External Auditors, and BPOs to ensure cohesive and collaborative execution of the annual evaluation of ICFR and reporting to those charged with governance
• Ensure control preparer/reviewer/owner responsibilities are transitioned timely and appropriately, when needed, to ensure adequate segregation of duties, proper supervisory reviews and adequate skills with respect to ICFR
• Monitor on a quarterly basis and review the results of control deficiencies identified for management remediation
• Identify and communicate ICFR changes to respective Management, and the respective Audit Committees
• Oversee the execution of annual walkthroughs of scoped-in business processes and Information Technology General Controls (ITGC) to ensure effective evaluation of the design of ICFR and update all relevant SOX documentation in Risk Control Matrices and Flowcharts
• Assist IT manager with identification and documentation of ITGC, Information Technology Application Controls (ITAC), and business process controls, mapping them to the relevant process flows
• Oversee the design and deployment of audit procedures and techniques for technical / IT areas such as segregation of duties and critical access, ERP configuration controls and other related areas
• Assess the severity of Control Deficiencies
• Work with BPOs to develop remediation plans for Control Deficiencies and monitor the remediation status of such plans
• Coordinate and assist BPOs with the assessment of adequacy of ICFR of SOC-1 certifications to formally evaluate ICFR at third-party service organisations
• Stay informed of changes in legislation, accounting standards and regulatory guidance which impact ICFR, including reviews of PCAOB reports of External Auditors
• Attend key management committee meetings to stay informed of business changes that may impact the Group's ICFR, including meetings with the C-suite

• Chartered Accountant or Certified Public/Practicing Accountant or Certified Internal Auditor with a Big 4 Public Accounting firm is strongly preferred
• Minimum 10+ years of relevant work experience
• Previous experience with developing and managing Audit Team members
• Experience with assessing the design of controls and executing SOX compliance programs for a multinational corporation
• Strong background in public company SOX compliance requirements, accounting standards and financial reporting processes, including a solid understanding of the concepts of control design and operational effectiveness
• Strong knowledge/experience with the Public Company Accounting Oversight Board (PCAOB) requirements, International Financial Reporting Standards (IFRS), and the Committee of Sponsoring Organisation of the Treadway Commission (COSO) Framework
• The ability to quickly develop strong working relationships with BPOs and Senior Management including those in international locations, Information Technology (IT) personnel and Internal and External Auditors and external consultants
• Ability to communicate effectively and influence, interact and partner with cross-functional and remote teams
• A willingness to challenge the status quo and drive continuous improvement through the Groups
• Self-motivated, able to manage change and ability to work under tight deadlines and thrive in a high-growth and challenging environment with strong multi-tasking, analytical and decision-making skills
• Critical thinking self-starter with strong leadership and project management capabilities

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

The Student Affairs and Services Manager reports to the Vice Principal(Administration) and supervises the department.

He/She is responsible for the management of student affairs matters such as:

· Overseas trips

· Admissions, withdrawals and leave of absence

· Insurance

· Student surveys

· Student finance matters

~ Bursaries, scholarships and Edusave

~ Government grants for students

~ Payment for school enrichment programmes, equipment and other purchases payable

· Communications with parents

· Student-related administrative matters

· Internal and external student services such as:

~ Uniform

~ Bookshop

~ Sickbay

~ Dental

We are looking for a competent Account Manager to find business opportunities and manage B2B customer relationships.

The ideal candidate will be experienced in sales and customer service. You should have excellent communication skills and feel comfortable reaching out to potential and existing customers to demonstrate our services and products.

Your overarching goal is to identify opportunities with new clients and build them into long-term profitable relationships.

Account Manager Responsibilities

• Manage key accounts as the main point of contact
• Build and promote strong, long-lasting customer relationships
• Identify and meet with potential clients to discuss their requirements and introduce our products
• Stay up to date with new products
• Execute strategies to meet sales targets
• Resolve problems and handle complaints in a timely manner
• Gather feedback from customers or prospects and share with internal teams
• Collaborate with team members to achieve better result
• Participate in procurement forecasting based on client needs
• Ensure timely repayment from clients for products purchased

Account Manager Requirements

• Proven experience as a Sales Executive or relevant role in F&B/Alcohol Sales
• Extensive work experience in lieu of paper qualifications can be considered
• Native Japanese language skills will be an advantage
• Sommelier Certification is a plus
• Committed to continuous education through events, trainings and certifications
• Fast learner and passion for sales
• Strong interpersonal and communication skills
• Self-motivated with a results-driven approach
• Ability to work independently

Do you have a flair for writing? Love meeting new people? Are you creative and can produce innovative strategies?

As a Community Engagement Manager, you will be responsible for developing and implementing strategies to enhance community participation, foster relationships, and facilitate dialogue within our various community spaces. You will work closely with cross-functional teams to ensure that our community initiatives align with our agency's values and objectives. This role requires a passion for community building, exceptional communication skills, and the ability to inspire and motivate others.

Key Responsibilities:

• Develop, manage and implement effective programmes and initiatives with partners and stakeholders to elevate agency's brand presence, support fundraising efforts and meet the needs of the community.
• Build rewarding connections and collaborations with partners and stakeholders to promote and strengthen buy-in and alignment of the agency's mission and programmes.
• Monitor and analyze community feedback, metrics, and trends to inform decision-making and continuously improve engagement strategies.
• Execute community engagement programmes with the aim to influence, involve, build and engage the community in raising awareness and knowledge of our Family Strengthening Programme to partners and stakeholders.
• Monitor and analyse engagement through multiple platforms.
• Evaluate the engagement efforts through quantitative and/or qualitative methods and data analysis of obtained results.
• To plan, develop and manage cross functional projects with stakeholders and team members.

Qualifications:

• Bachelor's degree in Communications, Marketing, or related field (or equivalent work experience).
• Proven experience in community management, engagement, or related roles.
• Ability to work independently and collaboratively in a fast-paced environment.
• Passion for community building and creating positive social impact.
• Working experience in the Social Service related sector would be advantageous.
• Able to work under pressure, in a fast-paced environment with multiple timelines and stakeholders.
• Analytical, resourceful and possess strong organisational, project management, administrative and documentation skills.
• A team player with strong interpersonal & communication skills (in both verbal and writing). Skilled with MS Office applications, Google Workspace

Why Join Us:

• Opportunity to make a meaningful impact by shaping vibrant and inclusive communities.
• Collaborative and supportive work environment where your ideas are valued.
• Work with a passionate team dedicated to driving positive change.

If you are passionate about community building and empowering others to connect, collaborate, and thrive, we would love to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you are interested in this role to [email protected]. We look forward to welcoming you to our team!

Able to start work from 1 July .Only selected candidates will be notified.

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

In this role, you have the opportunity to make life better

The Business Marketing Manager Cardiovascular Informatics is the owner of the long term success and overall business support for the APAC zone in the assigned business. This covers cardiovascular informatics solutions, as well as additional solutions within the portfolio in operational excellence, workforce enablement and more.

They have the accountability for deep understanding of APAC and the market opportunity and variation as it relates to the business focus, solution packaging, profitability and direct & indirect sales support. Working as part of a multidisciplinary team, this role creates own business and all-of-Philips customer value at scale.

They ensure flawless new product introductions and launches at market/country level. They enable performance of the portfolio in scope, including phase-in and phase-out management, as well as helping sales teams by ensuring sales enablers are in place.

The role includes support of customer engagement and quoting for major opportunities.

To succeed in this role, you should have the following skills and experience

• Bachelor’s Degree in related field
• Commercial experience and acumen with proven results in the APAC Region
• Experience within the informatics space and a working knowledge of both clinical and technical concepts
• Good understanding of the healthcare needs, dynamic market landscape and our portfolio’s value proposition
• Possess strategic thinking and planning skills

Job Responsibilities:

• Ensure good after-sales support to customers by rendering the highest level of customer service
• Attend to customers' requests for service bookings, inquiries, and complaints about their vehicles promptly
• Communicate with customers to establish the service or repair needs for their vehicles and translate these job requirements into comprehensive quotations for their agreement
• Promptly input daily transactions of vehicle service/repairs and where necessary generate reports for customers’ review
• Identify and assess customers' needs to achieve satisfaction
• Provide accurate and valid information with appropriate solutions and alternatives to handle customers' vehicle requirements and complaints
• Build sustainable relationships and trust with the customers and commit to increasing customers' engagement level
• Recommend suitable packages and add-ons for customers
• Follow up with the workshop on pending jobs to ensure adherence to completion timelines, and keep customers updated on the status of their vehicles
• Effectively handle multiple priorities, organise workload, meet deadlines, and perform detailed daily record-keeping and reporting
• Follow up on any outstanding payments
• Capture customers' feedback on the service levels, and present findings for Management's review
• Assist in evaluating and improving the current practices and processes and provide administrative support as part of workshop operation
• Any other ad-hoc duties assigned

Job Requirements:

• Minimum GCE ‘O’ Level or NITEC / Diploma in Automotive Technology or equivalent
• Experience in repair work scheduling and resource planning
• Good technical knowledge of car components and knowledge of repair estimates with the ability to identify and effectively solve problems
• Working knowledge of the motor insurance claim process would be an advantage
• Customer service-oriented, proactive and independent with a positive working attitude
• Strong attention to detail, organizational and time management skills
• Able to multi-task and prioritise, articulate issues, problem identification, evaluation, and provide resolution
• Team player with self–discipline and willingness to learn qualities
• Strong administrative and coordination qualities
• Good interpersonal and communication skills with the ability to build strong customer relationships
• Flexible, friendly, helpful nature, and a team player
• Computer literate and proficient in Microsoft Office applications (Excel and Word)
• Possess a valid Class 3 driving licence

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

To ensure content code compliance in all our locally produced and acquired Chinese programme broadcasts on FTA-TV Channels, mewatch and online/socials.

Responsibilities

• Vetting of Chinese content (from local and foreign studios) for Code compliance across different platforms.
• Assessment of pre-production scripts and highlighting of potential concerns in local content.
• Ability to make editorial amendments to mitigate content issues and sensitivities.
• Recommend appropriate consumer advisory ratings and scheduling suitability of programmes.
• Research on specific themes/subjects that may have sensitivities for local broadcast.
• Craft engaging synopses for acquired programmes for media / press release.
• Work closely with Programming / Marketing / Scheduling / Subtitling & Sales teams in achieving our Corporate goals.

• General Degree in any discipline.
• Experience in Broadcast / Media regulations and compliance will be beneficial.
• Ability to work independently and under pressure to meet broadcast deadlines.
• Keen awareness of local social/community sensitivities in programming for content broadcast on Ch8/ChU and mewatch.
• Knowledgeable of local and regional political and bi-lateral concerns of the day.
• Possess a general understanding of local laws & regulations.
• Ability to comprehend Chinese dialects is helpful.
• Possess good English writing skills for effective communications on compliance matters with internal and external stakeholders.

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The role requires the individual to oversee Customer Support Service (CSS) team to support 1-Net core business, operations and services with 24x7 service availability at multiple sites of Data Centre (DC), including management of DC network infrastructure, network operation/services and service delivery.

This role also requires the individual to be responsible for developing and implementing processes and procedures that interfaces with the sales process, various services provisioning and customer requirement support.

Responsibilities

• Lead and manage the team of network engineers for the operations and management of 1-Net DC Core Network infrastructure, including peering network, DC Hosting network, Cross Connect services, Data Center Corridor service and data center MMR management. Assign team resources to support daily network operations and ensuring fair distribution of assignment.
• Monitor and improve overall network performance, optimise network bandwidth utilisation and secure 1-Net Core network infrastructure from potential network security risks.
• Network capacity management to ensure adequate resources available to support business and operations needs for network services.
• Support network services for internal and external customers, response to incident escalation and coordinate team effort in determining root cause and resolving problem. To work on preventive measures such as revise SOPs, re-engineering of network architecture, upgrade/enhancement and tech refresh.
• Test and evaluate technologies for supporting new network service, contribute in planning, design and implementation of new network services.
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes, procedures, timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning
• Ensure contracted service level agreements and key performance indicators are met
• Negotiating solutions, resolving conflicts and anticipating/ handling critical situations to ensure successful delivery of service to customers.
• Manage pre-sales activities including, but not limited to RFI, RFQ & RFP preparation, solution design, technical clarification and discussion.
• Manage relationship with customers, internal stake-holders and functions. Ensure that the assigned project(s) complete & handover to customers on time.
• Develop and align network policies/process for consistent implementation across all 1-Net data centers, ensure network operations is in compliance to regulatory and certification requirement, such as IMDA regulation, ISO 22301, ISO 27001, PCI-DSS, OSPAR. Work towards continual improvement in operational efficiencies, enabling innovation, furthering productivity and delivering value.

• Minimum 6 years of relevant experience
• Extensive Knowledge and experiences in networking and network devices, capable of designing and implementation of network solutions to support business and operations needs.
• Understand and have similar experiences in IP Transit implementation and operations, Internet routing, DNS management.
• Manage network operations across multiple physical sites.
• Network protocols such as TCPIP, BGP, FTP, HTTP, DNS, etc
• Knowledge of cloud service network and service provider security best practices preferred
• Must possess Network and Security troubleshooting skills and experience with management of network devices (switches, routers, firewall)
• Deep understanding and experience on Data Center structured cabling system and MMR deployments, Cross Connect planning and implementation.
• Good understanding of IMDA regulations on SBO license, ISO 27001, ISO 22301, PCI-DSS and OSPAR requirement.
• Degree/Diploma in IT or relevant Discipline.
• Certification in CCNA, CCNP is highly preferred and ITIL will be a plus
• Good command of English, both written and spoken
• Customer-oriented, patient and a strong team player
• Working location: 1-Net East (Chai Chee) and 1-Net North (Woodlands)

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

This role is required to managed and support 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.

Responsibilities

• Providing 2nd/3rd level support to Network Services
• Problem resolution in customer network issues
• Plan, implement, review and project manage network infrastructure projects and operations
• Test, evaluate and recommend new networking products for customers
• Review and continuously enhance existing network services
• Improve network performance; optimize network usage and bandwidth usage and secure the core network
• Optimize routing policies and capacity management to ensure minimal network latencies and outages
• Secure network with relevant security policies
• Responsive to solve network issues, on standby 24x7
• Assist L1/L2 Engineers to handle customers' issues directly
• Recommend suitable and relevant solutions to solve customers' issues
• Provide maintenance support for all network infrastructure
• Provide monthly network infrastructure performance review report and capacity planning recommendations
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes and procedures.
• Ensure timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning.

• Minimum Diploma or equivalent qualification.
• In depth practical experience in LAN/WAN implementation which include router & switches setup and configuration.
• Knowledge and experience with networking protocols, including BGP, VXLAN EVPN, OSPF, IOX-XR, NX-OS
• Structured Network Infrastructure for Layer 2 & 3 support.
• Certification in CCNA, CCNP is highly preferred
• Shift work required

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Position Summary

An expert in HR & C&B operational matters with excellent problem-solving skills and proactive approach in managing HR & C&B operations with abilities to streamline the processes and be a key contributor towards continuous improvement to contribute to Samsung overall strategic objectives in People team.

Roles & Responsibilities

· Working across multiple administration areas to established HR and rewards programs for Singapore Regional and local office.

· Manage full spectrum of HR & C&B operations, risk & compliance and lead HR projects and new initiatives.

· Recommend and streamline work processes improvements, including system enhancements, to enhance efficiency and effectiveness.

· Support in statistical reporting (employee demographics, absenteeism, and employee turnover) and manage external agencies (e.g., government agencies, insurance broker, insurance companies etc.)

· Manage C&B program implementation and administration (e.g., compensation administration, employee benefits administration, etc.)

· Manage HR employment issues (hiring and termination processes and labour law issues, contract renewals and dismissals, trainee programs, expatriates, control/process of retirement, etc.)

· Ensure HR & C&B documents and processes that are accessible by employees are updated and correct (e.g., employee handbook, insurance handbook and any other benefits related claim or application processes etc.)

· Ensure compliance with company policies and local employment regulations

· Ensure data integrity in HRIS and manage personnel records maintenance

· Responsible for smooth delivery of all benefits-related matters

· Manage payroll, tax and mobility administration and programs

· Manage C&B related benefits and vendor

· Support in C&B cost projection, budget and analysis

· Provide advisory and operation support to the stakeholders

· Lead and participate in ad-hoc projects, where necessary.

Act as an advisors on all HR & C&B operation related matters

Skills & Qualifications

• Degree in Human Resource Management or other relevant disciplines
• Minimum 8 years of HR or C&B operation experience
• Proficient in Singapore Employment Act and other MOM and TAFEP guidelines
• Proficient in Microsoft Office
• Strong interpersonal and communication skills
• Strong analytical ability, meticulous and detail-oriented
• Ability to work independently and navigate through ambiguity
• Ability to multi-task and respond to rapid changes in a fast moving dynamic business environment

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

To manage Admin, Compliance and Building Services of 1NN and 1NE.1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

Role Profile

The Assistant Engineer shall be responsible to provide timely response, escalation and resolution to all incidents, outages and performance alerts. This includes the monitoring of 1-Net's facilities and network infrastructure and systems performance.

Responsibilities

• To perform 24x7 rotating shift duty for NOC and Network Operations.
• Changing of backup tapes based on predetermined schedule
• Preparation and compilation of team and customer weekly and monthly reports
• Process internal and external service requests including physical access, DNS changes, MS, x-connect and etc.
• Inventory Management for physical network infrastructure, x-connect.
• Provide remote hands service and onsite support to internal and customers
• Liaising with end users and vendors/Telco providers on network implementation, requirements and maintenance support
• Manage vendors or contractors in Meet-Me-Room, Cabinets and Client premises when services are required
• Responsive to troubleshoot and solve L1 Data Center and customer network issues
• Perform physical network infrastructure deployment and cross connect provisioning for internal and customers requirement
• Report to Telco Helpdesk for suspected circuit problem.
• Maintain concise and up-to-date network documentation including: Network inventories, processes, policies and procedures
• Collect and manage the statistics collection and application from the network systems
• Generate accurate and informative network analysis reports such as traffic utilization and network uptime reports

• Minimum Diploma or equivalent qualification in IT related field of study
• Must be willing to learn- No experience required as job training will be provided
• Career growth opportunities
• Able to resonate with our culture of Respect, Teamwork, Drive
• Rotating shift duty
• Basic knowledge and experience with networking protocols, including TCIP, RIP, TRACERT & PING Command
• Basic knowledge and experience with Structured Network Infrastructure for network Layer 1 & 2 support
• Pro-active in anticipating and resolving issues in the work environment
• Customer service acumen and possess a strong sense of urgency
• Strong sense of responsibilities and accountability in the work performance
• Working location : 1-Net (East) at Chai Chee / 1-Net (North) Woodlands

Role Description:

Project Manager will be responsible for overseeing the planning, execution, and evaluation of assigned events, ensuring seamless delivery and exceptional client satisfaction. Reporting to the Director, you will collaborate closely with internal teams and external stakeholders to bring events to life, managing all aspects from conceptualization to post-event analysis.

Specific Responsiblities:

1. Lead the end-to-end management of assigned events.
2. Develop project timelines, schedules, and budgets.
3. Collaborate with clients to understand event objectives and requirements.
4. Coordinate with internal teams for cohesive event execution.
5. Manage vendor relationships and negotiate contracts.

Competencies to learn:

1. Develop a basic understanding of the events planning business.
2. Ability to initiate, plan, execute, monitor, and close projects effectively.
3. Ability to effectively communicate with clients, understand their needs, and provide suitable solutions.
4. Ability to advise clients on sound equipment selection and provide technical support as needed.
5. Enhanced ability to manage complex projects efficiently and deliver high-quality results.
6. Ability to secure favorable deals with vendors and maintain positive supplier relationships.
7. Ability to plan and execute seamless events with minimal logistical issues.
8. Become a subject matter expert in a specialized area relevant to the role.
9. Ability to lead and inspire teams to achieve project objectives efficiently.

Duration for attachment: 6 Months

PRODUCT AREA

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

JOB DESCRIPTION

As the Partner Technology Manager (PTM) on the Partner Technology Operations team, you will responsible for owning the technical relationship with YouTube's content partners. This involves working with and debugging technology-centric operational issues (such as automating manual processes to minimize human error) that partners have, identifying technology-driven strategies for these partners to achieve their business objectives, and also create internal tools and data pipelines (for Partnerships and cross-functional teams) to ensure product/business vertical operational efficiency.

Qualifications

JOB RESPONSIBILITIES

• Identify, drive, and optimize the business flow from existing and new business opportunities by leveraging YouTube technologies with our strategic partners.
• Perform implementation reviews, advocate new product features, and ensure the prompt and proper resolution of our partner’s technical challenges.
• Improve product feature offerings by providing partner feedback to internal cross-functional teams, including Product Management and Engineering.
• Guarantee the technical aspects of a partner’s integration (both new and ongoing) by providing necessary documentation and technical guidance.
• Manage and support partners and stakeholders in Indonesia.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
• Experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
• Experience coding with one or more programming languages (e.g., Java, C/C++, Python).
• Experience in technical troubleshooting, and managing internal/external partners or customers.

PREFERRED QUALIFICATIONS

• Master's degree, MBA, or other advanced degree.
• Experience with internet video technologies (e.g., Digital Rights Management [DRM] solutions, video or audio codecs, live streaming, SFTP delivery, etc.).
• Ability to engage effectively in customer-facing or partner-facing roles, and familiarity with the Indonesian internet and media ecosystems.
• Ability to understand complex technical concepts, and adapt to the level of communication to suit the audience’s understanding.
• Excellent project management skills and attention to detail, with the ability to work well in a cross-functional team environment.
• Ability to communicate in Bahasa Indonesia fluently to collaborate with colleagues and complete tasks and projects.

The Institute of Microelectronics (IME) is a research institute of the Agency for Science, Technology and Research (A*STAR). Positioned to bridge the R&D between academia and industry, IME"s mission is to create innovative microelectronics technologies. We want to add value to Singapore"s semiconductor industry by enabling enterprises to be technologically competitive through R&D. We are looking for you to help us grow our partnerships with the industry. If you are excited about microelectronics and believe you can make a difference, we want you!

Job Responsibilities:

- Candidate will be required to develop, secure and manage industry partnerships.

- Candidate will also be responsible for developing and executing marketing strategies to promote IME’s research capabilities to interested parties.

- Candidate will be required to work alongside the ‘Technology Development’ teams to develop their strong value propositions and assist with market intelligence to shape the Technology Development teams’ R&D strategies.

- Candidate will be required to carry out account management to strengthen customer relationships.

- Candidate will be required to coordinate and engage with internal stakeholders such as A*STAR’s Industry and Enterprise Group or various other public sector agencies.

Job Requirements:

- Degree in Science or Engineering.

- At least 8 years of relevant work experience.

- Able to structure and negotiate collaboration agreements.

- Strong communication (written and verbal), marketing and interpersonal skills.

- Strong analytical skills.

- Results oriented, pro-active, and a team player.

- Adaptable and comfortable working in a fast-paced and fast-changing environment.

- Passion to develop Singapore’s semiconductor industry.

Company Description

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour, and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to Know the Team

The Trust product team is a passionate and high-performing team, responsible for ensuring that transactions and users on our platform are safe, protected, and genuine. We make an impact by optimizing between user experience and financial losses. Our team is made up of cross-functional team members across product, engineering, design, data science, analytics, and business. We are looking for experienced individuals who are critical thinkers and data-driven, able to communicate well and are great team players. We like creative hustlers, people who can think outside the box, influence, and get stuff done even if it seems impossible. We work fast, push the boundaries, and try new things. Sometimes they don’t work, so we embrace learning from failures and a culture of lifelong learning.

Get to know the role

• Be the empowered teams leader for a group of engineers, designers, and analysts and be responsible for the team and its objectives
• Define and create the product strategy and roadmap for your problem space
• Collaboratively solve for high impact problem statements by identifying solutions and driving it from idea to development to rollout and experimentation
• Be the champion for excellence in user experiences and product quality
• Define and track against success that measures the impact of your work

Day-to-day activities

• Lead an empowered multidisciplinary team (Data scientists, engineers, business partners) to identify platform vulnerabilities, user pain points and brainstorm solutions to mitigate fraudulent activities within Grab's ecosystem
• Collaborating with engineering, data analytics and design to develop and maintain a prioritized product backlog, and execute on delivering innovative and user-centric fraud solutions
• Meticulously define and communicating product requirements and specifications by thinking creatively and rigorously about problem-solving
• Partnering with business counterparts and other stakeholders on well-defined go-to-market plans
• Defining success metrics and consistently measuring the impact of your work

The Must-Haves:

• 8+ years of experience as a product manager in technology or technology platforms.
• Demonstrated ability to independently operate in a complex and ambiguous environment, constructing clear strategies and roadmaps supported by analysis and data from loosely defined priorities and goals.
• Demonstrated success in creating and managing products through the full software product lifecycle.
• Unafraid to make challenging tradeoff decisions
• Degree in computer science, software engineering, information technology, business, or a related field.
• Excellent verbal and written communication skills and the ability to articulate complex concepts and strategies to all levels from executive leadership to engineering and operations.
• Passion for the tech industry and building delightful product experiences with an ownership mindset to learn, influence, and not shy away from hard stuff to meet objectives.
• Be a team player, live our values, and contribute to the broader objectives of Grab to achieve our mission to create economic empowerment for the people of Southeast Asia.

Additional information

Our team's culture is centred around trust and openness. Every team member has a voice.

Company Description

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know our Team:

We’re a high-performing team of passionate, fun-loving, and hardworking individuals with varied backgrounds who come together to support a common mission: enable Grab to deliver faster, better, and more efficiently with each and every roll out.

Largely based in Singapore, our team members are spread across various countries managing multiple initiatives to deliver features that touch the everyday lives of millions of customers across southeast asia through Grab.

As TPM for the APEX team, you will be working with dynamic engineering teams who are on a mission to build Services and Tools that will empower and scale across every engineering team at Grab.

The day-to-day activities:

• General project and program management - define and drive project timelines, milestones, track & report progress, resolve impediments.
• Quarterly roadmap planning and prioritization.
• Deliver programs that span across multiple cross-functional Engineering teams.
• Continuously find ways to help teams and the organization improve how it delivers.
• Facilitate Technical whiteboard sessions to troubleshoot project implementation details and remove blockers for the team.

The must haves:

• At least 8 years of expereince in Technical Program Management or a similar technical leadership role in the Tech Industry.
• Manage a variety of complex, cross-functional programs and lead all aspects of assigned program delivery.
• As a TPM, you will be working with a team focusing on building Infrastructure, platforms, and technologies for various Grab internal teams whose mission is to build products that impact the lives of millions of passengers, drivers, and merchants every day.
• Create and maintain the Delivery Roadmap for the teams you work closely with, along with the respective Tech Managers and Tech leaders.
• Define how to drive these programs and continuously find ways of improving this process in a data-driven manner.
• Embrace Grab’s culture and principles and promote an environment which embodies Grab’s Principle and Values.
• Project/Program delivery with a strong technical leadership background in various Cloud Product suites such as AWS/Azure/GCP etc.
• Strong organizational and interpersonal skills, which will enable you to succeed in Grab's fast-paced environment.
• An understanding of Agile is desirable but not essential; more important than your specific skill set is your ‘can do’ attitude and willingness not to be constrained by your job description.
• Effective communication skills to handle comms with senior management, cross-functional teams, and a proven track record of getting things done/shipping projects.
• Experience working in a dynamic, fast-moving environment where autonomy and self-decision making is needed (to an extent) and able to juggle between different projects/tasks.
• Experience in leading a team of technical program managers in fulfilling organization goals and objectives is desirable
• Experience advising on technical solutions whenever needed is advantageous but not essential.
• Experience in program managing complex Technology infrastructure projects.
• Experience in internal platform delivery.

Responsibilities

• Liaise with external agencies on all matters pertaining to NEL Power Supply system and equipment
• Meeting operational targets for availability and reliability of Power Supply
• Ensure all equipment is operated and maintained in accordance with manufacturer’s recommendations and in compliance with legislative requirements
• Procure all necessary tools, spares and services pertaining to the operation of the system
• Plan and implement a cost effective and comprehensive maintenance program
• Prepare and review maintenance contracts. Certify outsourced maintenance contractor’s work, invoices, purchase orders and variation orders
• Develop and maintain Work Instructions in accordance with approved documented procedures
• Ensure safe work and access for Mainline and Depot maintenance activities
• Lead in Failure Review and Corrective Action implementation
• Responsible for the management of staff including participation in selection, discipline and performance review processes
• Responsible for the formulation of asset management plans, preparation of associated budgets and asset performance
• Participate in testing and commission of equipment
• Implement and maintain Quality Management System
• Recruit, develop and supervise Engineers, Assistant Engineers and Technicians
• Undertake tasks and projects as assigned by the HOD

Requirements:

• Degree/Master in Electrical Engineering
• At least 5 years' working experience in HV and LV environment preferably within the rail transportation industry
• Electrical Power System background
• Preferably EMA Licensed Electrical Worker (Engineer/Technician grade)
• Possess a positive attitude, mature, highly initiative, with strong leadership qualities and able to relate well with individuals at all levels and function effectively
• Ability to identify colours

Job Summary:

• Salary Range: Up $7,000 + VB
• Working Location: Central
• 5 days working day

Job Responsibilities:

• Manage and mentor a team of account associates in providing quality accounting and taxation services.
• Manage and ensure the preparation of financial reports and tax by the team in accordance with accounting standards.
• Manage the preparation of full sets of accounts and partial sets of accounts for various companies across multiple industries, including reconciliation, cash flow, and closing.
• Handle tax structuring/planning, tax audit and dealing with tax authorities.
• Ensure timely submission of deliverables to clients.
• Supervise, mentor and provide guidance to a team of associates to achieve excellence in work.
• Constantly stay updated with new regulations and accounting standards and assist in staff training, such as conducting training sessions for staff.
• Identify and drive process improvement within the department.
• Work with Director in expanding client portfolio, including meeting potential clients, drafting proposals for new assignments and managing existing accounting client portfolio
• Other ad-hoc assignments from Director

Requirements:

• At least 5 years of experience in an outsourced accounting firm/corporate secretarial firm is a must
• Possess experience dealing with tax authorities and tax audits

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

The scope of the System Manager is as below:

• Coordinate and manage algorithms fine tuning from training environment including training

material collection, annotation, image containerization and algorithms onboarding to CVAS.

• Benchmark setup for algorithms accuracy testing and commissioning.

• Responsible to build data pipelines for transforming data from CVAS into a format that can

be analysed and supported in customer 's data-related analytics.

• Daily operation on CVAS.

Minimum Qualification of the System Manager:

1. Experience in VA system management or equivalent role.

2. Experience in deep learning/machine learning technologies, tools and development

frameworks in the field of video analytics, image processing, e.g. TensorFlow, Keras, Caffee,

Pytorch, Modeling etc.

3. Experience in video analytics algorithms developing. Knowledge and experience in

construction safety domain will be preferred.

4. Good understanding in software development and quick prototyping with C/C++/Java,

Docker, Kubernetes, or any AI language of choice.

5. Experience with source control such as GitHub.