The Field Account Manager will be responsible for the growth of revenue by proactive sales of the product portfolio in its territory and developing strong customer relations according to the organizational strategy for its assigned customer base.

Main Responsibilities & Tasks:

• Promote and sell the organization's products and services within an assigned geographic area, product range or key account to achieve sales and revenue target
• Assess and analyze customer needs, respond to customer enquiries and suggest products and services as appropriate
• Work closely with cross functional team to create higher market perception and successful strategies to gain business from an account
• Coordinate and participate in marketing activities in assigned territory
• Frequently assess the potential of each customer and plan to realize it into business
• Manage and build strong customer relationships for long term partnership

Qualifications & Skills:

• Bachelor degree or with relevant experience in biotechnology or pharmaceutical industry
• Good communication and negotiation skills
• Self-motivated, energetic, results oriented, hard working
• Good teamwork skills and proven ability to also work with cross-functional teams
• Willingness and ability to travel frequently
• Fluent oral and written communication in English
• PC Literate

Domain knowledge:

• Knowledge in SWIFT or Moody’s.
• Understanding of technical aspects of system integration in a mix technology environment.

Requirements

• Tertiary education required – University Degree in Computer Science or Equivalent.
• Over 7-10 years in project management in IT bank delivering projects
• Over 5 years in Program / Project Management
• Certification or formal training PMP, CSM, CPO, SAFe in project management is an advantage.
• Self-starting with strong leadership and team building skills
• Effective Communication and Presentation skills
• Ability to resolve complex problems creatively
• Experience in managing senior stakeholders
• Good financial literacy to be able to manage Project Budget effectively
• Effective Problem solving and Conflict Resolution capabilities

The Role:

We are seeking a highly motivated and experienced Cryptocurrency Swap & Payment Services Product Manager to join our growing team. You will be responsible for the strategic development and execution of our product roadmap, ensuring a seamless and user-friendly experience for our customers. You will work closely with our IT team, banking partners, and other stakeholders to drive product innovation and deliver a world-class cryptocurrency management and payment solution. You will also play a key role in collaborating with the marketing team to ensure alignment between product development and marketing initiatives.

Responsibilities:

• Product Strategy & Roadmap:
  • Define and articulate the vision, strategy, and roadmap for our cryptocurrency swap and payment services.
  • Conduct market research and competitor analysis to identify opportunities and trends.
  • Translate user needs and market insights into actionable product requirements.
• Product Development & Execution:
  • Collaborate with the IT team to define technical specifications and ensure successful product development and implementation.
  • Manage the product development lifecycle, from ideation to launch and post-launch optimization.
  • Work closely with banking partners to ensure seamless integration and compliance with relevant regulations.
• Cryptocurrency Swap & Payment Operations:
  • Deep understanding of cryptocurrency swap and payment operations, including transaction processing, settlement, and security.
  • Develop and optimize processes to ensure efficient and secure operations.
  • Stay abreast of industry best practices and emerging technologies in the cryptocurrency space.
• Banking Operations & Compliance:
  • Strong understanding of banking operations, including account management, KYC/AML compliance, and fraud prevention.
  • Collaborate with banking partners to ensure adherence to regulatory requirements and maintain a secure and compliant platform.
• User Experience & Feedback:
  • Prioritize user experience and gather feedback through user research, surveys, and analytics.
  • Continuously iterate and improve the product based on user feedback and market trends.
• Stakeholder Management:
  • Effectively communicate product vision and strategy to internal stakeholders, including IT, marketing, and sales teams.
  • Build strong relationships with banking partners and other external stakeholders.
  • Work closely with the marketing team to: Align product features and functionalities with marketing campaigns and messaging.
    • Provide insights and feedback on marketing materials and campaigns.
    • Collaborate on content development and user acquisition strategies.
  • Ensure a consistent brand experience across all touchpoints.

Qualifications:

• Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.
• 3+ years of experience in product management, preferably in the fintech or payments industry.
• Proven experience in developing and launching successful financial products.
• Deep understanding of cryptocurrencies, blockchain technology, and the cryptocurrency swap and payment ecosystem.
• Strong understanding of banking operations, compliance requirements, and fraud prevention measures.
• Excellent communication, interpersonal, and presentation skills.
• Ability to work independently and as part of a cross-functional team.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work in a fast-paced and dynamic environment.
• Be a part of a revolutionary company shaping the future of finance.
• Collaborative and supportive team culture.

Please submit your resume and a cover letter highlighting your relevant experience and passion for the crypto space to [email protected]

Company email: [email protected] [HR Dept]

We regret to inform that only shortlisted candidate will be contacted.

Candidate who sends us your personal data & resume is deemed to give consent to us, collect, use and disclose your personal data for our internal used and subsidiaries for this job application. As such, you have also given your consent, read, understand and agreed to allow for this job application process. Thank you.

Do you dream of working in a company that is driven by a meaningful purpose? An inclusive company that empowers you to do your best and be innovative?

We are looking for a Procurement Effectiveness Senior Manager to make a difference!

At Schneider Electric, we believe access to energy and digital is a basic human right. We empower all to do more with less, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability.

What will you do?

• Lead global procurement projects or large sized projects with high level complexity or risk (Projects involving/ Impacting several procurement streams).
• Own the design, lead the evaluation of activities in terms of value add to the customer and the company. Development implementation, change management, compliance and success measures.
• Drive and ensure project timelines, deliverables, budget, quality, critical activities and other important KPls (Key Performance Indicators) are within expectations and forecast. Integrate risk management, statistical methods, and advanced financial tools to improve project and organizational performance. Establish relations with key stakeholders and lead executive presentations with senior leadership and business unit teams
• Lead Engineering, Quality, Sourcing, Purchasing, Business Unit Partners and Manufacturing departments to drive and ensure that the project deadlines are met.
• Perform risk management to identify and minimize issues in project execution, lead discussions and tracking of action plans with proper individuals.
• Lead productivity workshops to increase the pipeline of new ideas and business cases for future projects opening
• Development of solid business cases to mature productivity ideas and convert them into projects

What qualifications will make you successful for this role?

• PMP Certification
• Scrum Master Certification
• 10+ years proven experience working in Project Management
• Proactive, dynamic, self-driven, able to achieve results via influence and great communications skills
• Seek solutions beyond own frame of reference
• Experience handling ambiguity and multiple conflicts to effectively prioritize tasks in a fast-paced work environment
• Promote solid networks and leverage widely on them to strengthen one's
• Influence and lobby a segment community of key decision makers.

What's in it for you?

• Global family leave
• Comprehensive medical coverage for employee and dependents
• Blue sky Friday
• Worldwide Employee Stock Ownership
• On-site gym

…and more!

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

We are looking for individual that can work independantly, skilled in logistic and warehouse operations, have min. 2 years of class 3 Singapore driving licenses and have fork light license. As we are mainly supplying fresh food and beverages (F&B) to our customers, some knowledge of F&B and it handling of food is desirable. Interested individual , please come for interview.

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Responsibilities:

• Implementing and managing HR policies and procedures
• Managing recruitment processes, including resume screening, scheduling interviews, and conducting background checks
• Maintaining employee records and updating HR databases
• Managing employee benefits and compensation packages
• Conducting performance evaluations and providing feedback to employees
• Addressing employee relations issues and resolving conflicts
• Ensuring compliance with labor laws and regulations
• Preparing and presenting HR-related reports to management
• Managing employee separation processes

Qualifications:

• Bachelor's degree in Human Resources Management or related field
• 2+ years of experience in HR or a related field
• Familiarity with HR-related laws and regulations
• Proficiency in Microsoft Office
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to maintain a high level of confidentiality
• Detail-oriented and able to prioritize tasks
• Info Tech skill will be in advance

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

What you will do:

• Responsible for managing Foam Agent and Foam Hardware demand creation and sales activities in South East Asia, reporting to the Territory Sales Manager, Asia.
• Based upon close assessment of ongoing projects, formulate and provide monthly order bookings and sales revenue forecasts. This will include analysis of potential risks and opportunities, to maximise forecast accuracy.
• Participate in weekly sales staff calls and update the Territory Sales Manager and the Product Sales Director on order bookings and sales revenue forecast achievement.
• Set pricing recommendations and discount structures and participate in Special Price Request (SPR) review calls with the Territory Sales Manager, Pricing Manager and Regional Sales Manager - Foam.
• Support existing distributors and systems integrators, driving demand creation and sales to achieve the required minimum expectation. Act as Account Manager, help resolving issues that may arise in supply chain and customer service. Collaboration with Inside Sales, Product Management, Customer Service, Technical Services, Quality Management and Logistics teams will also be required.

How you will do it:

• Identify potential new distributors and systems integrators in market segments where gaps have been identified.
• Support the distribution network in marketing activities to promote awareness of Foam products, whether in conjunction with the Product Sales Director, Business Development and Marketing teams or separately in targeted events.
• Develop a close and trusted relationship with JCI operations teams throughout South East Asia.
• Work in close cooperation with the Regional Sales Manager - Foam and the Indonesia Sales Manager, Special Hazards.
• Understand and interpret technical specifications and inquiry documents.
• Support competitor product and price profiling to determine price positioning of JCI Foam products.
• Participate in analysis of key market segments; understand market structure with key end-users, EPC contractors and specifiers.
• Ensure that accurate records of sales activities are maintained in Salesforce.com and achievement of key sales performance metrics.

What we look for:

• Preferably based in Singapore
• Bachelor’s degree, preferably in Engineering and/or other related discipline
• At least 3-5 years sales experience in a channel sales / B2B market selling related products, with a proven track record in sales achievement
• Strong presentation skills
• Fluent English - spoken and written
• Ability to work independently with minimal direct supervision
• Willingness to travel throughout South-East Asia region
• Knowledge of oil, gas and aviation industries would be an advantage.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Stay & Play Coming Your Way

Join the vibrant team at Aloft Singapore Novena by Marriott International!

Are you ready to work in a supportive and engaging environment? We're proud to have received three prestigious #SHRI 17th Singapore HR Awards for our exceptional workplace culture, employee experience, and learning and development initiatives. Join our team and experience the difference!

Job Summary:

The Catering Sales Manager functions as the strategic business leader for the department and is responsible in developing and implementing departmental strategies to achieve budgeted revenue goals, guest satisfaction, and financial performance. Ensure a seamless turnover and event execution from sales to operations and back. Managing the team’s day-to-day sales activities with a focus on building long-term value-based partnerships, and working closely with the Banquet Operations team in delivering a high level of service.

Job Responsibilities:

1. Responsible for generating business for Corporate Meetings, Weddings and Social events to meet personal and the department financial goals

2. Manage sales activities such as enquiries, sales calls, site visits and cold calling to generate potential business leads

3. Maximize sales and upselling/cross-selling opportunities on every confirmed event.

4. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)

5. Collaborate and communicate with relevant departments to meet guests' requirements to ensure high level of customer satisfaction is achieved through professionalism in all aspects of event delivery

6. Timely and accuracy preparation of Group Resumes, Banquet Event Orders, Internal Reports and Billing

7. Drive Marriott Bonvoy membership to achieve the overall hotel goal

8. Participate in any trade events and projects being assigned on ad-hoc basis

Working Venue - Pasir Panjang

Operates between B2B and B2C

Account Servicing Manager work together with General Manager to maintain client relationships, to identify and open new opportunity to achieve profitable sales.

Besides handling cliental, Account Service Manager needs to work with and serve our corporate and franchise-run retail and/or F&B outlets as customers.

Job Scope

· Communicate with clients to meet their needs

· Build trust with clients

· Sales negotiations

· Sales analysis

· Work cross functionally with the relevant internal teams to ensure customer needs are being met

· Research and observe customer behaviour to make improvements

· Competitor analysis

· Business development and leads nurturing

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

ntegrated DNA Technologies (IDT) is the leading manufacturer of custom oligonucleotides and proprietary technologies for genomics applications. Our work is complex and cutting-edge, and our team members are curious, creative thinkers who understand that good data drives smart decisions. At IDT, we realize that although science may be uniform, people are unique. We promote a culture where engaged people are motivated and have opportunities to achieve their full potential, as part of one global team.

IDT is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

This position is part of the APAC Customer Care Team located in Singapore and will be hybrid. At IDT, we are one global team. We celebrate our differences, engage in healthy debate, and are inclusive. Together, we accomplish great things

In this role, you will have the opportunity to:

• Confirm the daily sales data in Japan Daily Order Report and complete orders transactions using the Japanese ordering system (Rakuraku)
• Provides pricing and/or account information upon request to ensure customers are able to make informed decisions regarding their purchase
• Fields and resolves customers' inquiries and complaints, e,g. pricing, account information, or product satisfaction, leading up to and after order placement to provide a positive customer experience
• Evaluates the customers issue and complaints and navigates between multiple systems and communication channels to accurately serve customers and provide informed responses

The essential requirements of the job include:

• Diploma or Bachelor's degree with 1 to 2 years of customer service experience
• Computer skills (including Microsoft Office applications and proficiency in typing) required
• Proficient in both spoken and written English and Japanese language ​

At IDT we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for IDT can provide.

UnThreats Pte Ltd is one of the leading Regional IT and Cyber Security system integrators headquartered in Singapore with offices in Malaysia & Philippines. We run SOC, a cyber security consultancy, and other cybersecurity professional services to support local and regional customers. We are hiring talented individuals with a positive attitude to join our commercial business unit to expand our business.

Responsibilities:

• Responsible for achieving the sales target required by the company
• Responsible for maintaining/developing relationships with the company’s partners, and growing the partnership through the various sales interactions.
• Responsible for identifying new channel accounts, developing new business opportunities for the company
• Responsible for providing quality customer service to the various partners, striving to exceed their expectations
• Responsible for developing a successful pipeline management program for the company, ensuring the fulfilment of these sales inquiries
• In charge of updating the company’s partners with the latest information (eg, latest products, marketing programs, etc.)
• In charge of monitoring the various partner’s performance through the necessary reviews, as well as managing their incentive programs
• In charge of analysing and forecasting the company’s business activities, reporting to the key management stakeholders when required
• All other ad-hoc duties as assigned

Requirements:

• Minimum Degree in Information Technology or other relevant fields of studies (Relevant working experience can be considered as well)
• Minimum 2 years of relevant sales experience in the IT/ICT/Cyber Security industry
• Relevant IT/ICT/Cybersecurity certification will be an advantage

Remuneration & career progression:

Attractive basic salary and sales target commission

Regional exposure

Contact: [email protected]

Responsibilities:

- Manage and oversee the administrative staff, including recruitment, training, and performance management.

- Ensure that all administrative tasks, such as data entry, filing, and correspondence, are completed accurately and efficiently.

- Managing overall administrative activities for the office.

- Ensure the smooth and adequate flow of information within the company to facilitate other business operations

- Ensure office tasks including scheduling, correspondence, and reporting are handled efficiently.

- Ensure compliance with the WSH Act, other relevant legislation, and contractual WSH requirements

- Conduct regular safety inspections to ensure work activities adhere to WSH standards

- Work closely with management on budget tracking and expense management.

- Monitor costs and expenses to assist in budget preparation

- Responsible for the archival management of the company's administrative documents and materials.

- Any other ad-hoc duties as assigned

Requirements:

- Bachelors degree in business administration or related field.

- Minimum 2-3 years of experience, with at least 2 years in a managerial role

- Proficiency in Microsoft Office (Word, Excel, PowerPoint).

- Able to work independently and as a team.

The Role

The Project Manager will oversee and manage the successful execution of large-scale projects from

inception through completion. This role requires strong leadership, strategic planning, and exceptional problem-solving skills. The Project Manager will work closely with various stakeholders to ensure projects are delivered on time, within scope, and within budget.

Key Responsibilities:

● Lead and direct multiple high-priority projects simultaneously.

● Develop comprehensive project plans, including scope, timelines, and resource allocation.

● Monitor and manage project budgets, ensuring cost-effectiveness and financial control.

● Identify and mitigate project risks, addressing issues proactively.

● Build, lead, and mentor project teams, ensuring clear roles and responsibilities.

● Foster a collaborative and productive team environment.

● Conduct regular performance reviews and provide constructive feedback.

● Serve as the primary point of contact for project stakeholders, including clients, senior

management, and external partners.

● Communicate project status, progress, and issues effectively to all relevant parties.

● Facilitate regular meetings and reports to ensure alignment and transparency.

● Develop and implement project strategies that align with organisational goals.

● Ensure projects adhere to company standards and best practices.

● Analyse project performance data and implement improvements as needed.

● Ensure that project deliverables meet quality standards and client expectations.

● Conduct post-project evaluations to assess outcomes and capture lessons learned.

Job Responsibilities:

• Experience candidates will be considered for project manager post.
• Assist the Project Manager to plan and execute projects.
• Prepare shop drawings and ensure that all submission documentation get approval from project stakeholder before conducting the work activities at job site.
• Attend project meeting as well as monitor site work progress, sub-contractor and workers attendance.
• Supervise, organize and prepare daily activities planning to ensure work in progress accordance to project schedule.
• Conduct end user training upon T&C completed for Audio Visual System.
• After sales support.

Job Requirements:

• At least 1 year experience or above in relevant field such as configure, troubleshooting and hands on for system integration in Audio Visual System (Q-SYS /Extron / Crestron /AMX /Biamp, etc).
• Software skills in Microsoft office, system programming or autocad will be added advantage.
• Work attitude with strong interest in learning and performing quality hands-on work for assigned task.
• Others: Fresh graduates are encouraged to apply. On job training will be provided.

About the role – Customer Success Associate

Be part of an evolving team of customer-centric folks whose responsibilities include hospitality service support and other service-related hospitalities to the firm’s clients. In the Customer Success team, you ensure that the Customer achieves “Success” – and in this way, all of us do, too.

The Customer Success Associate shall:

· Be the point of contact for all non-retail communications with customers;

· Serve and receive all essential information about customers’ transactions;

· Consult with the Operations and Frontliner teams to serve client needs;

· Regularly update the ERP & CRM to keep the rest of the stakeholders apprised;

· Upkeep their knowledge in the various product specifications and maintain diligence with compliance requirements;

· Maintain the “non-retail façade” of the firm on the official website and other display media; and

· Output useful reports of Customer Success efforts on a periodic basis.

About the role’s requirements

The candidate is expected to, at minimum:

· Have completed secondary education or possess 1 year of equivalent professional experience in a customer service environment;

· Be proficient in the English language, both written and spoken, and be able to demonstrate excellent communication skills;

· Preferably also be conversationally proficient in Mandarin and/or Bahasa Indonesia (in line with our products’ target clientele);

· Possess competent skills in chat & email composition and CRM software usage;

· 5 day work week (weekdays off), must be able to work on weekends.

· Have competent knowledge of the nuances of being service support;

· Be able to problem-solve and negotiate without causing offence;and

· Must be Singaporean or PR

Responsibilities:

· Responsible for ensuring customers’ enquiries are attended to via corporate email

· Analyse and develop action plans from customer’s feedback

· Managing feedback system and ensuring operation/service departments are updated with developments

· Managing VVIP data base, including support marketing department with customer retention schemes

· In charge of the company’s customer hotline

· Tabulate scores to facilitate data analysis on complaints, complements and E-Platform

· Execute and document all interactions with customers, including correspondences

· Documenting and collating past cases for training purpose.

· Liaising and follow up with the operation department on all customer feedback cases

· Conduct internal customer service audit

Requirements:

• Candidate must possess at least a Diploma in a related discipline
• At least three years of working experience in a customer-service related role
• Attentive to details, organized and with excellent numerical skills
• Independent and able to work in a fast paced environment with effective time management ability
• Effectively bilingual in English and Mandarin to communicate with Chinese speaking customer-base

• Conduct comprehensive fire risk assessments for properties, identifying potential hazards, and evaluating fire safety measures in place.
• Develop and implement robust fire safety protocols, procedures, and evacuation plans tailored to each property.
• Ensure strict adherence to local, national, and industry-specific fire safety regulations, regularly reviewing and updating safety measures to maintain compliance.
• Conduct routine inspections, fire drills, and safety audits to identify and rectify safety deficiencies and ensure occupants are prepared for emergencies.
• Coordinate emergency responses in the event of a fire incident, including evacuations, alerting authorities, and ensuring the safety of occupants.
• Provide comprehensive fire safety training to property staff, tenants, and relevant personnel, educating them on safety protocols and procedures.
• Recommend and oversee fire prevention measures such as fire-resistant materials, alarms, and suppression systems.
• Maintain detailed records of fire risk assessments, safety protocols, inspections, and incident reports, and provide regular updates to property owners and management.

Strategy & Business Manager

Basic Salary Monthly $5000 -$6800

☑ Salary: $5000 - $6800
☑ Working Location: 27 New Industrial Road, #01-04 Singapore 536212
☑ Working Hours: Mon - Fri, 9am – 6pm

Roles & Responsibilities

Asiabuild is currently seeking a Strategy & Business Manager to be at the forefront of our business growth, supporting various high-impact strategic engagements across the regions and support the execution of sales and business development acceleration and transformation initiatives.

The Strategy & Business Operations Manager will have responsibility for creating project fundamentals, such as work planning, designing and executing analyses, build business cases, developing recommendations for action, supporting change management processes.

Partner with (sales & business development) leaders to define and implement strategic growth, acceleration and transformation initiative(s) to support long range business objectives.

Gathering and analyzing information, market research, social media marketing and overseeing financial accounts.

Skills and Qualifications

• Diploma and/or Degree in any discipline
• Business strategy and Management experience.
• Proficiency in MS Office applications, not limited to Teams, Zoom, Dropbox
• Proficiency in spoken and written English and Mandarin.
• Fast learner, good team player and possess strong interpersonal & communication skills
• Problem solver, positive mindset and willing to learn attitude
• Organised, resourceful and ability to multi-task and work under pressure
• High level of initiative and being proactive
• Discretion and confidentiality in handling sensitive information.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume. [email protected]