Responsibilities:

1. Customer Support (Online & Walk-in):Handle customer inquiries through various channels (phone, email, live chat, and in-person).
   Provide accurate information about products, services, and company policies.
   Assist customers with product issues, general questions, and troubleshooting.
   
2. Returns and Refunds:Process customer returns and refunds efficiently, ensuring all necessary documentation is complete.
   Coordinate with the warehouse and logistics team to ensure smooth product return processes.
   Track returned items, check their condition, and update inventory records accordingly.
   
3. Supplier Claims:Maintain records of defective or damaged products returned by customers.
   Coordinate with suppliers to submit and follow up on claims for damaged or faulty goods.
   Ensure timely reimbursement or replacement of products from suppliers.
   
4. Record Keeping & Documentation:Keep accurate and detailed records of customer interactions, returns, and refunds.
   Maintain organized files for customer service-related documents (return slips, refund records, etc.).
   Update and manage customer records and order statuses in the company’s CRM system.
   
5. Problem Solving:Handle complaints in a calm and professional manner, providing suitable solutions.
   Investigate and resolve customer service issues by liaising with internal teams and suppliers.
   Proactively escalate unresolved issues or repetitive problems to the relevant departments.
   
6. Reporting:Generate reports on customer inquiries, complaints, and resolution times.
   Provide feedback on recurring issues to help improve customer service processes.
   
7. Team Collaboration:Work closely with the sales, operations, and warehouse teams to ensure seamless service.
   Participate in team meetings to discuss common customer issues and service improvement strategies.
   

Requirements:

• Proven experience in customer service, preferably in e-commerce or retail.
• Strong communication and interpersonal skills.
• Ability to manage time effectively and prioritize tasks.
• Detail-oriented with strong organizational skills.
• Proficiency in customer relationship management (CRM) software is an advantage.
• Knowledge of product returns and claims processes is a plus.
• Ability to work both independently and as part of a team.

Key Responsibilities:

Customer Interaction:

• Respond promptly and professionally to customer inquiries via email, chat, and phone.
• Resolve customer complaints, concerns, and issues efficiently, ensuring timely and satisfactory outcomes.
• Assist customers with order placement, tracking, cancellations, returns, and exchanges, ensuring a smooth and seamless shopping experience.

Product Knowledge:

• Develop and maintain a deep understanding of the company’s products, services, and ongoing promotions.
• Provide accurate product information and personalized recommendations based on customer needs and preferences.

Customer Experience Improvement:

• Gather and analyze customer feedback to identify trends and areas for improvement.
• Collaborate with the e-commerce and marketing teams to enhance the online shopping experience and drive customer satisfaction.
• Help refine and implement customer service policies and procedures to optimize service quality and consistency.

Administrative Tasks:

• Maintain accurate and detailed records of customer interactions, transactions, and resolutions.
• Support the creation and updating of FAQs, help guides, and self-service resources to empower customers with essential information.

Delivery Route Planning:

• Work with drivers to plan and optimize delivery routes for timely and efficient deliveries.
• Monitor delivery progress, communicate any delays to customers, and coordinate with drivers to quickly resolve logistical challenges.
• Continuously review delivery processes to minimize delays and improve overall customer satisfaction.

Requirements:

Educational Background:

• Minimum of a High School Diploma or equivalent.

Experience:

• 1-2 years of customer service experience, preferably in an e-commerce or retail environment.

Skills:

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and keen attention to detail.
• Proficiency with customer service software, e-commerce platforms, and Microsoft Office Suite.
• Ability to multitask and manage time effectively in a fast-paced environment.

Personal Attributes:

• Empathy, patience, and a positive attitude when engaging with customers.
• A proactive approach and a genuine desire to help and support customers.
• A collaborative team player with a cooperative mindset.
  

• The Human Resource Manager will lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.
• Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Provides support and guidance to HR Team, Management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Manages the talent acquisition process, which includes recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Build and maintain good and close working relationships with partner companies, client companies, institutions, and government bodies in representation of company in manpower and related collaborations.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Maintains complete, up-to-date and timely relevant reports for both internal and external stakeholders.
• Creates learning and development programs and initiatives that provide internal development opportunities for employees.
• Oversees employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Any other appropriate duties and responsibilities as assigned.

Job Requirements

• Degree in human resource or related discipline.
• At least 5 years of general human resource management experience.
• Strong communications, writing and interpersonal skills.
• Good analytical skills and meticulous in nature.
• Able to multi-task and work under pressure.
• An analytical, hands-on team player with positive and mature thinking.

Micron is committed to environmental, health, and safety excellence as we strive to be a global leader in memory and storage solutions. As the S&O Engineer, successful candidate will serve as key liaison person and partner strategically with relevant partners to ensure the successful implementation of key initiatives that advances the team's strategy, performance and compliance for Micron Technology, Inc., operations globally.

RESPONSIBILITIES AND DUTIES

• Collaborate and partner with global and local EHSS and other relevant partners (PMO, IT, systems owners and developers) to develop and deploy global reports, programs, and business processes to network and multi-cultural audiences.
• Serve as owner of Global EHSS systems and solutions (Sharepoint, EDC, SQL Servers, MT Groups, Web Interface Design), providing administrative support, professional guidance, and consultation advice.
• Provide relevant governance, alignment, and mentorship on project/program/portfolio management and other processes/systems/software to external and internal team partners, and re-pivoting priorities based on the changing business landscape.
• Build and maintain, collaborate with metrics owner and systems team, to periodically publish, measure, and supervise or routine and ad-hoc reports and dashboards.
• Drive accountability and continual improvement through clear communication, feedback, effective project management updates, and appropriate usage of metrics.
• Perform as coordinated member of the Global EHS & Sustainability Strategy and Operations Team and accept other tasks as vital to enable the success of the team and organization.

QUALIFICATIONS AND SKILLS

• Master degree or equivalent experience in engineering or science (Computer, Electrical, Occupational Health and Safety) and/or related field. Additional IT-related qualifications (PowerBI, Tableau, Sharepoint, Microsoft Certified) are strongly desired.
• Strong teammate to effectively collaborate with multi-functional organizations and proven track record, interpersonal, and customer service skill to comfortably work across boundaries and geographies.
• Excellent oral and written communication skills in English. Ability to converse in multiple languages such as Chinese, Malay, and Japanese are an added advantage.
• Excellent and proficient digital literacy in reporting and dashboarding software (PowerBI) and Microsoft Office suite (Word, PowerPoint, Excel, Outlook, Project, Power Automate, PowerApps).
• Knowledge and experience with Micron systems (EDC, SharePoint, MT Groups, ECN, PDR) is preferred.

Key Responsibilities:

• Administer and support PeopleSoft applications, including PeopleSoft HCM, FSCM, or CRM modules.
• Monitor and optimize system performance, ensuring high availability and reliability.
• Implement upgrades, patches, and enhancements to the PeopleSoft environment.
• Collaborate with functional teams to troubleshoot and resolve issues.
• Perform system backups, disaster recovery, and security management.
• Manage PeopleSoft security roles and permissions.
• Develop and maintain technical documentation for system configurations and procedures.
• Provide technical support and training to end-users as needed.
• Stay current with PeopleSoft updates, best practices, and industry trends.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in PeopleSoft administration (3+ years preferred).
• Strong understanding of PeopleSoft architecture, tools, and technologies.
• Proficiency in PeopleTools, Application Designer, PeopleCode, SQL, and SQR.
• Experience with database management (Oracle, SQL Server).
• Familiarity with web technologies (e.g., HTML, JavaScript).
• Strong analytical and troubleshooting skills.
• Excellent communication and collaboration abilities.

Key Responsibilities:

• Design, develop, and implement web solutions using Sitefinity CMS.
• Customize Sitefinity modules, templates, and widgets to enhance user experience.
• Collaborate with designers and other developers to create responsive, user-friendly websites.
• Optimize site performance and implement best practices for SEO.
• Troubleshoot and resolve technical issues related to Sitefinity applications.
• Conduct code reviews and ensure adherence to coding standards.
• Integrate third-party APIs and services as needed.
• Provide technical support and training to team members and clients.
• Stay up-to-date with the latest Sitefinity features, updates, and industry trends.

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Certified Sitefinity Developer certification.
• Proven experience (3+ years) in Sitefinity development and implementation.
• Strong knowledge of .NET framework, C#, and ASP.NET.
• Proficiency in front-end technologies: HTML, CSS, JavaScript, and jQuery.
• Experience with SQL Server and database management.
• Familiarity with version control systems (e.g., Git, SVN).
• Excellent problem-solving skills and attention to detail.

Preferred Skills:

• Experience with Sitefinity eCommerce and marketing features.
• Knowledge of responsive design principles and frameworks (e.g., Bootstrap).
• Familiarity with cloud hosting platforms (e.g., Azure, AWS).

We are seeking a highly skilled Functional Consultant for Microsoft Dynamics Finance and Operations (F&O) to join our team. The ideal candidate will possess in-depth knowledge of business processes and demonstrate expertise in configuring, implementing, and optimizing the Dynamics 365 F&O platform to meet client needs. This role requires strong collaboration with stakeholders, end-users, and technical teams to deliver high-quality solutions that improve operational efficiency.

Key Responsibilities

• Business Analysis & Requirements GatheringEngage with business stakeholders to identify and document requirements.
  Analyze existing processes and recommend improvements aligned with Dynamics 365 F&O capabilities.
  Facilitate workshops and discovery sessions to understand functional requirements across departments (Finance, Supply Chain, Manufacturing, etc.).
  
• Solution Design & ImplementationTranslate business needs into functional designs and configure Dynamics 365 F&O accordingly.
  Collaborate with developers for customization and ensure technical specifications align with business goals.
  Define and implement system workflows, business processes, and data integration strategies.
  
• Project Management & Stakeholder CollaborationWork closely with project managers, developers, and business stakeholders to manage project timelines and deliverables.
  Ensure smooth communication between cross-functional teams throughout the project lifecycle.
  Conduct user acceptance testing (UAT) and troubleshoot issues in coordination with stakeholders.
  
• System Configuration & OptimizationConfigure core modules including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets, Procurement, and Sales.
  Optimize workflows, automate processes, and ensure smooth financial operations.
  Maintain data integrity, ensure compliance with company policies, and align with regulatory requirements.
  
• Training & DocumentationDevelop training materials and conduct workshops for end-users.
  Provide ongoing post-implementation support and produce detailed documentation for processes, procedures, and configurations.
  

Qualifications and Skills

• Bachelor’s degree in Business, Finance, IT, or a related field.
• 3+ years of experience in implementing and supporting Microsoft Dynamics 365 Finance and Operations.
• Strong expertise in Finance, Supply Chain, or Manufacturing modules.
• Ability to map business requirements to system functionality.
• Experience with configuration, testing, troubleshooting, and delivering functional designs.
• Proficiency in data migration, integration with other systems, and customization handling.
• Excellent understanding of ERP systems, workflows, and business process management.
• Strong analytical and problem-solving skills with a solution-oriented mindset.
• Experience in managing UAT, gap analysis, and process documentation.
• Ability to communicate effectively with technical and non-technical stakeholders.

We are currently seeking a highly skilled and versatile Embedded C++ Developer with expertise in Linux/QNX, TCP/IP protocols, FTP client/server implementations, and integration with ActiveMQ. The successful candidate will play a key role in developing embedded systems with a focus on networking, secure file transfer, and messaging integration.

Responsibilities:

• Embedded Systems Development:
• Design and implement embedded software solutions using C++ for Linux-based systems/QNX.
• Develop applications that run on embedded platforms, ensuring efficiency, performance, and reliability.
• Networking Protocols:
• Implement and optimize TCP/IP protocols for communication within embedded systems.
• Develop and maintain networking functionalities, ensuring seamless connectivity and data exchange.
• FTP Client/Server Implementation:
• Design and implement FTP client and server functionalities for secure file transfer.
• Ensure compatibility and compliance with industry standards for FTP protocols.
• ActiveMQ Integration:
• Integrate C++ applications with ActiveMQ for reliable and asynchronous messaging.
• Develop message-driven systems and ensure proper communication between embedded devices.
• Code Review and Collaboration:
• Collaborate with cross-functional teams to review code and provide feedback on embedded system development.
• Work closely with hardware engineers to ensure software and hardware integration.
• Debugging and Troubleshooting:
• Identify and resolve software defects and issues related to embedded systems, networking, and messaging.
• Conduct thorough testing to ensure the stability and functionality of embedded solutions.
• Documentation:
• Create and maintain technical documentation for embedded software, networking protocols, FTP implementations, and ActiveMQ integration.
• Adherence to Best Practices:
• Follow coding standards, best practices, and industry guidelines for embedded systems development.
• Stay informed about advancements in embedded technologies and contribute to the continuous improvement of software development processes.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Proven experience in embedded C++ development for Linux-based systems.
• Expertise in TCP/IP protocols, socket programming, and networking.
• Experience with FTP client/server implementations and secure file transfer.
• Integration experience with ActiveMQ or other message brokers.
• Strong debugging and troubleshooting skills in embedded environments.
• Excellent collaboration and communication skills.

If you are a C++ Developer with a passion for developing innovative solutions for embedded systems, networking, and messaging integration, we encourage you to apply and contribute to the success of our cutting-edge projects and if you possess knowledge of Java and Spring Boot, it will be added point.

Job Summary:

As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving complex technical issues for clients. You will work closely with cross-functional teams including development, operations, and product teams to ensure prompt and efficient resolution of customer queries. The ideal candidate is proactive, communicative, and eager to help customers succeed.

Key Responsibilities:

• Provide Technical Support:Offer Tier 1 to Tier 3 support for software, hardware, and networking issues.
  Diagnose, troubleshoot, and resolve technical issues reported by customers via email, phone, or chat.
  
• Incident Management:Log and track issues using helpdesk or ticketing systems (e.g., Jira, Zendesk).
  Escalate unresolved issues to appropriate internal teams (e.g., Development, Operations).
  Maintain documentation for troubleshooting processes and resolutions.
  
• Customer Interaction:Communicate effectively with customers to understand their problems and provide clear, timely solutions.
  Build and maintain strong relationships with customers by ensuring satisfaction and follow-ups on open tickets.
  
• Collaboration:Work with cross-functional teams to address complex issues and suggest product or service improvements.
  Collaborate with engineering and development teams to resolve system bugs and performance issues.
  
• Knowledge Management:Develop and maintain knowledge base articles, FAQs, and user guides for internal and external use.
  Stay updated on new features, technologies, and product releases.
  
• Monitoring and Reporting:Monitor system performance, identify potential issues, and provide proactive solutions.
  Generate and present reports on support activities, metrics, and customer satisfaction.
  

Qualifications and Skills:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Experience: 3+ years of experience in a technical support or similar role.
  Hands-on experience with ticketing systems like Zendesk, Jira, or ServiceNow.
  
• Technical Skills:Proficiency in troubleshooting Windows, macOS, and Linux operating systems.
  Knowledge of networking concepts (TCP/IP, DNS, VPN, firewalls).
  Familiarity with cloud services (AWS, Azure, or Google Cloud).
  Experience with databases (SQL, MySQL, PostgreSQL) and APIs is a plus.
  Ability to read and understand logs and debug basic code issues.
  
• Soft Skills:Excellent communication and interpersonal skills.
  Strong analytical and problem-solving abilities.
  Ability to manage multiple priorities and work under pressure.
  Customer-focused mindset with the ability to empathize with users.

We are seeking a highly skilled Technical Consultant specializing in Microsoft Dynamics Commerce to join our team. In this role, you will be responsible for designing, implementing, and maintaining solutions on the Dynamics 365 Commerce platform, supporting our clients in their digital transformation journey. You will collaborate with business stakeholders, developers, and project managers to deliver seamless commerce solutions that enhance customer experience and operational efficiency.

Key Responsibilities:

• Solution Design & Implementation:Customize and extend Dynamics 365 Commerce modules to meet client requirements.
  Integrate Dynamics 365 with third-party applications such as ERP, CRM, payment gateways, and retail systems.
  Develop workflows, plugins, APIs, and custom components.
  
• Technical Consultancy & Client Engagement:Work closely with stakeholders to gather business requirements and translate them into technical specifications.
  Provide technical leadership and recommendations on best practices for Dynamics 365 Commerce deployment.
  Participate in client meetings, presentations, and workshops.
  
• Development & Support:Configure and troubleshoot Dynamics 365 Commerce (Retail) modules such as POS, e-commerce, and inventory.
  Collaborate with the development team to ensure high-quality coding standards.
  Provide post-implementation support and resolve technical issues within SLAs.
  
• Performance Optimization & Testing:Perform system performance tuning and ensure high availability.
  Conduct unit testing and support User Acceptance Testing (UAT).
  Monitor system health and proactively address potential issues.
  

Qualifications & Skills:

• Education:Bachelor’s degree in Computer Science, Information Technology, or a related field.
  
• Technical Skills:3+ years of experience working with Microsoft Dynamics 365 Commerce (or AX Retail).
  Strong knowledge of POS systems, e-commerce, and retail business processes.
  Proficiency in Microsoft Power Platform, SQL, Azure services, and APIs.
  Experience with integrating Dynamics 365 with other Microsoft solutions (e.g., Dynamics Finance & Operations, Power BI).
  Familiarity with C#, .NET, JavaScript, or TypeScript for custom development.
  Hands-on experience in configuration, workflows, and data migrations.
  Knowledge of cloud-based architecture and DevOps practices (CI/CD pipelines, Docker, Kubernetes) is a plus.
  
• Soft Skills:Excellent communication and interpersonal skills.
  Strong analytical and problem-solving abilities.
  Ability to work collaboratively in cross-functional teams.
  Experience in managing stakeholder expectations.

As Singapore’s leading homegrown manufacturer of halal certified ice cream, gelato and sorbets for over 21 years, we supply a diverse range of clients with our premium products. Selling both locally and internationally, we are committed to making sweet memories with food. From our 18,000 sq. ft. factory, we produce classic and create bespoke flavours for our clients. Our products are also available wholesale under our Oishi and Artisertz brands or as OEM. We offer a wide range of value added products (equipment, packaging, and ingredients) and services to complement what we manufacture.

Job Summary:

The Operations Manager in Food Manufacturing is responsible for overseeing day-to-day operations, ensuring production efficiency, product quality, compliance with food safety standards, and the achievement of business objectives. This role requires leadership in production planning, cross-department collaboration, and continuous improvement in manufacturing processes.

Key Responsibilities:

1. Operations Management:

• Plan, coordinate, and manage all production activities to meet targets for volume, quality, and cost.
• Develop and implement daily, weekly, and monthly production schedules aligned with sales forecasts and inventory requirements.
• Monitor performance metrics (KPIs) and drive continuous improvements in productivity, efficiency, and cost management.
• Collaborate with R&D, Quality, and Sales departments for new product launches and process adjustments.

2. Food Safety & Quality Compliance:

• Ensure that all operations adhere to regulatory and industry food safety standards (HACCP, ISO, FSSC).
• Collaborate with the Quality Assurance team to maintain product quality and meet customer specifications.
• Implement corrective actions for deviations and lead investigations into quality issues.

3. Warehouse & Inventory Management:

• Oversee the warehousing, inventory, and raw material management to ensure continuous production with minimal downtime.
• Monitor stock levels and coordinate with the procurement team for timely raw material replenishment.
• Manage storage conditions for raw materials and finished goods to meet regulatory standards.

4. Maintenance & Equipment Efficiency:

• Collaborate with the maintenance team to ensure machinery uptime and performance.
• Develop preventive maintenance schedules to avoid unplanned downtime.
• Evaluate equipment performance and recommend upgrades or replacements as needed.

5. Workforce Management & Leadership:

• Lead, coach, and mentor production supervisors and team members to foster a high-performance culture.
• Develop staffing plans, conduct performance appraisals, and identify training needs.
• Ensure compliance with health, safety, and labor regulations, creating a safe working environment.

6. Financial Management & Reporting:

• Prepare and manage the operations budget, ensuring cost efficiency across production, labor, and materials.
• Analyze operational data and provide regular reports to senior management on performance and improvements.
• Identify cost-saving opportunities without compromising quality or safety.

7. Continuous Improvement & Lean Manufacturing:

• Implement lean manufacturing principles to improve processes and eliminate waste.
• Identify and lead process improvement initiatives to increase efficiency and reduce costs.
• Stay updated on industry trends and best practices in food manufacturing.

Qualifications & Skills:

• Bachelor’s degree in Food Science, Engineering, Business Administration, or a related field.
• 10+ years of experience in food manufacturing, with at least 5 years in a managerial role.
• In-depth knowledge of HACCP, FSSC, and other food safety regulations.
• Proven leadership and team management skills.
• Experience with ERP systems for production and inventory management.
• Strong problem-solving, analytical, and decision-making abilities.
• Excellent communication and interpersonal skills.

Key Performance Indicators (KPIs):

• Production output vs. target
• Product quality (defect rate, customer complaints)
• On-time delivery performance
• Cost per unit and waste reduction
• Equipment uptime and maintenance compliance
• Safety compliance (incidents and accidents)

Work Conditions:

• This role requires working on-site at the manufacturing plant.
• Will involve occasional extended hours, including weekends, during peak production periods.
• Physical demands include walking around the plant and monitoring production lines.

Job Title: Transport Operations Manager

Location: Yishun

Company Overview: At Octo Warehouse Pte Ltd, we are committed to excellence in logistics and transportation, ensuring that our products reach customers efficiently and on time. As we continue to grow, we are seeking an experienced Transport Operations Manager to lead and optimize our transportation network, manage our fleet, and streamline delivery processes.

Job Summary: The Transport Operations Manager will oversee daily transport operations, including route planning, fleet management, and performance tracking. This role involves leading the transport team, ensuring safety and regulatory compliance, and implementing strategies to improve efficiency and reduce costs. The ideal candidate is a highly organized, proactive leader with a deep understanding of logistics, transportation management, and team development.

Key Responsibilities:

Fleet and Route Management:

Oversee the scheduling, dispatch, and routing of the transportation fleet to optimize delivery times and reduce fuel costs.

Monitor fleet utilization and recommend adjustments to maximize efficiency.

Analyze routes and delivery patterns to identify opportunities for improvement.

Team Leadership & Development:

Lead and manage the transport team, including drivers and support staff, promoting a positive work environment and high performance.

Set performance expectations, conduct regular reviews, and provide training to improve skills and ensure adherence to safety and operational standards.

Recruit and onboard new team members as needed to support operational needs.

Safety & Compliance:

Ensure compliance with all transportation regulations, including vehicle maintenance, safety inspections, and driver hours.

Develop and implement safety protocols to reduce accidents and ensure driver well-being.

Conduct regular safety audits, provide training on best practices, and address any non-compliance issues.

Budgeting & Cost Management:

Manage the transportation budget, focusing on cost control and efficient use of resources.

Track and report on transportation expenses, including fuel, maintenance, and labor costs.

Identify and implement cost-saving initiatives without compromising service quality.

Performance Monitoring & Reporting:

Establish KPIs for transport operations, including delivery times, on-time performance, and fuel efficiency.

Monitor and analyze performance metrics, preparing regular reports for senior management.

Use data to identify areas for improvement and implement changes to drive better results.

Customer Service & Collaboration:

Collaborate with the customer service and logistics teams to address any delivery issues and ensure customer satisfaction.

Act as a point of contact for escalated customer inquiries regarding transportation and delivery.

Work closely with other departments to coordinate delivery schedules and resolve any logistical challenges.

Required Qualifications:

Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field. Advanced certifications in logistics or transport management are a plus.

5+ years of experience in transportation operations, logistics, or a similar role, with proven experience managing a team.

Strong understanding of fleet management, route optimization, and safety regulations.

Proficiency in transportation management software (e.g., TMS, GPS tracking) and Microsoft Office Suite.

Excellent leadership, problem-solving, and communication skills.

Preferred Qualifications:

Knowledge of lean management, Six Sigma, or other process improvement methodologies.

Experience with budgeting, cost control, and financial reporting in a transportation setting.

Familiarity with fleet maintenance and scheduling software.

Understanding of health and safety regulations specific to transportation.

Key Competencies:

Leadership: Ability to inspire and guide transport teams toward achieving operational goals.

Organizational Skills: Strong organizational and multitasking skills to manage various aspects of transport operations effectively.

Analytical Thinking: Analytical skills to interpret data, monitor KPIs, and identify areas for improvement.

Customer Focus: Commitment to providing a reliable and customer-centered transportation service.

Adaptability: Flexible and adaptable to evolving transportation challenges and customer demands.

What We Offer:

Competitive salary with performance-based bonuses.

Health, dental, and vision insurance.

Opportunities for career advancement in a growing logistics company.

Supportive work environment that values team members’ contributions.

Paid time off, holidays, and a commitment to work-life balance.

Application Process: If you are a results-driven transportation professional with a focus on efficiency, safety, and customer service, we encourage you to apply! Please submit your resume and cover letter outlining your experience and qualifications to [HR email or application portal link].

Octo Warehouse Pte Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The personnel responsible for managing and driving sales across various e-commerce platforms and B2B services. This role involves responding to customer inquiries, developing strong relationships with clients, securing business opportunities, and ensuring that all operational and sales objectives are met. Additionally, the role requires close collaboration with internal departments to ensure a seamless customer experience from order placement to fulfillment.

Key Responsibilities:

· Customer Inquiries Management: Promptly respond to all customer inquiries through e-commerce platforms, emails, or other channels. Provide professional and friendly support, addressing product and service-related questions.

· Client Relationship Development: Build and maintain positive relationships with both existing and prospective clients. Actively engage with clients to understand their needs and provide tailored solutions.

· Sales Leads and Business Opportunities: Identify and secure sales leads and business opportunities through various online channels. Engage in proactive outreach to potential clients and convert leads into sales.

· Client Assistance: Assist clients with any inquiries related to products, services, and order processes. Provide after-sales support and ensure customer satisfaction.

· Product Knowledge & Recommendations: Develop a deep understanding of all products and services offered by the company. Provide personalized product recommendations based on clients’ needs and preferences.

· Sales Quotation & Proposal Preparation: Prepare detailed sales quotations and proposals for clients in a timely manner. Ensure that all quotations are accurate and meet client expectations.

· Cross-Departmental Liaison: Collaborate with internal departments such as logistics, finance, and operations to ensure sales objectives are met. Ensure smooth and efficient processing of orders, from inquiry to delivery.

· Order Fulfillment Management: Oversee the fulfillment of all e-commerce orders and ensure timely delivery. Monitor order statuses and resolve any issues related to product availability or delivery timelines.

· Customer Satisfaction Monitoring: Regularly monitor customer satisfaction levels and gather feedback. Address and resolve any outstanding issues or complaints to maintain long-term business relationships.

· Business Development: Manages the development of new sales leads through various channels, projects, and product developments and management.

Qualifications and Skills:

• Strong communication and interpersonal skills.

• Experience with e-commerce platforms such as Shopee, Lazada, TikTok Shop, etc. (Added advantage)

• Excellent organizational skills and attention to detail.

• Ability to multitask and handle high-volume workloads.

• Familiarity with sales processes, CRM software, and order fulfillment.

• Analytical skills to monitor sales trends and customer satisfaction.

The Aftercare Case Manager (Assistant Manager) will support the KTPH PsyMed team by providing comprehensive support and guidance to clients with psychiatric disorders during their transition from hospital setting to community-based services.

DEPARTMENT FUNCTION(S)

The main duties and responsibilities of the ACM include:

• Practicing case management in line with the established inclusion/exclusion criteria.
• Co-developing clinical pathways, workflows, escalation protocols, and patient stratification with input from multidisciplinary teams.
• Applying clinical expertise and resource knowledge to identify and refer patients to appropriate support services.
• Ensuring effective information flow among stakeholders, serving as a point of contact between KTPH and community partners.
• Facilitating regular case discussions with stakeholders to co-create solutions with the aim of achieving optimal patient outcomes.

Case Management

• Screen and identify suitable patients for enrollment into the Aftercare program based on established criteria.
• Collaborate closely with patients to assess needs and preferences for aftercare, ensuring active involvement in care planning.
• Provide psychoeducation and support to patients and families regarding treatment options and community resources.
• Serve as a point of contact for consulting physicians regarding patient concerns or updates.
• Review care plans (including medication management and therapy referrals) to ensure transitional support. Monitor follow-up appointments to ensure continuity of care and address barriers to attendance, if any.
• Cultivate strong partnerships among stakeholders and harness their collective resources and expertise to address patients’ complex needs and facilitate comprehensive support services for transitioning patients.
• Guide patients’ seamless reintegration into the community by coordinating tailored care plans and facilitating access to stability and recovery services.
• Foster proactive collaboration with multidisciplinary teams and stakeholders to ensure effective patient care across healthcare settings, promoting long-term recovery and well-being.
• Conduct home visits and interact with patients’ family members/caregivers when needed.
• Empower patients to manage their mental health effectively and make informed decisions about their care.
• Participate in discussions and case conferences with community partners to share knowledge and best practices.

Data Management and Administrative Duties

• Maintain accurate and confidential records of assessments and screenings for patients in electronic health record systems (EPIC), ensuring completeness and compliance with privacy regulations.
• Utilize data management tools to analyze trends and patterns in patient outcomes and program effectiveness.
• Generate reports to communicate findings and guide quality improvement initiatives.
• Conduct regular audits to ensure data integrity and compliance with regulatory standards.
• Oversee intake and assignment of referrals from hospital clinicians to the Aftercare program.
• Coordinate with community partners to streamline the referral process and ensure smooth transitions for patients.
• Schedule and organize meetings, conferences, and case discussions.
• Ensure timely communication and collaboration among participants.

JOB REQUIREMENTS

(A) EDUCATION, TRAINING AND EXPERIENCE

a. Knowledge – Mental Health, Behavior science, suicide assessment and intervention, case management principles, familiarity with professional and technical emerging knowledge, community resources and governmental policies that impact the patients and basic counselling techniques.

b. Skills – good interpersonal communication, advocacy, problem solving and administrative duties.

c.

i. Communication skills: to be able to communicate effectively and listen actively. Case managers must also be aware of nonverbal communication cues and be able to read nonverbal cues with patients.

ii. Interviewing skills: to be able to evaluate the patients’ needs. Case managers need to be able to formulate questions, record client information and answer patients or family members’ questions promptly.

iii. Teaching skills: to be able to help patients develop skills and knowledge to improve their life situation. Case managers need to help patients develop social skills, regain independence, identify and build coping strategies etc.

iv. Advocacy Skills: case managers have to engage in advocacy on behalf of their patient. Case managers may attempt to resolve conflicts between patients and services providers and work towards protecting the best interests of the patients.

v. Organisational skills: Case managers have to be adept at planning and organisation to ensure service delivery to their patients in a timely manner.

vi. Aptitude for teamwork and ability to work well with diverse groups, from other professionals to patients’ family members. Case managers don’t work alone to help their patients improve their quality of life. Instead they help patient achieve their goals as part of a much larger team.

d. Personal characteristics

i. Desire to help others: case managers must have a strong desire to help others or the negative aspects of the job can quickly lead to burnout.

ii. Patience – case managers have to deal with a lot of red tape in the course of programs/ service implementation and in supporting patients.

iii. Empathy: to be able to identify with the struggles patients are having.

e. Education and Experience

i. Degree or equivalent experience – Degree in Psychology, Counselling, or Nursing

ii. Years of Experience: 3-4 years in a mental health, either in community or healthcare environment.

Yishun

Monday to Friday 9am to 6pm

Need to travel to China

Salary up $4000 (Salary commensurate with experience)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

As Singapore’s leading homegrown manufacturer of halal certified ice cream, gelato and sorbets for over 20 years, we supply a diverse range of clients with our premium products. Selling both locally and internationally, we are committed to making sweet memories with food. From our 18,000 sq. ft. factory, we produce classic and create bespoke flavours for our clients. Our products are also available wholesale under our brand Artisertz or as OEM. We offer a wide range of value added products (equipment, packaging, and ingredients) and services to complement what we manufacture. oishi.com.sg

Job Description: Product Research and Development Manager - Ice Cream

Position Title: Product Research and Development Manager - Ice Cream

Department: Research and Development

Job Summary: The Product Research and Development Manager for Ice Cream will be responsible for overseeing and leading the development of new ice cream products from conception through production. This role requires a deep understanding of food science, creativity in flavor and product development, and strong project management skills to bring innovative ice cream products to market.

Key Responsibilities:

1. Product Development:Lead the ideation and creation of new ice cream flavors and products.
   Develop formulations and recipes for new ice cream products, ensuring compliance with food safety and regulatory standards. Conduct sensory evaluations and product testing to refine and optimize product quality.
   
2. Project Management:Manage multiple projects simultaneously, ensuring timely completion and adherence to project timelines. Coordinate cross-functional teams, including marketing, production, and quality assurance, to ensure successful product launches. Develop and maintain project documentation, including formulations, specifications, and production processes.
   
3. Market Research:Conduct market research to identify consumer trends, preferences, and emerging flavors in the ice cream industry. Analyze competitor products and market data to identify opportunities for innovation and differentiation.
   
4. Collaboration:Work closely with suppliers to source high-quality ingredients and packaging materials.
   Collaborate with marketing teams to develop compelling product stories and marketing strategies.
   Partner with production teams to scale up recipes for mass production and ensure consistency in quality.
   
5. Quality Assurance:Implement and maintain quality control measures to ensure product safety and consistency. Troubleshoot and resolve any issues related to product quality or production processes.
   
6. Innovation:Stay current with industry trends and advancements in food science and technology.
   Experiment with new ingredients, techniques, and technologies to create unique and innovative ice cream products.
   

Qualifications:

• Bachelor's degree in Food Science, Food Technology, or a related field. A Master's degree is preferred.
• Minimum of 5 years of experience in food product development, with a focus on ice cream or frozen desserts.
• Strong knowledge of food safety regulations and quality assurance practices.
• Excellent project management and organizational skills.
• Creative mindset with a passion for innovation and product development.
• Strong communication and interpersonal skills to work effectively with cross-functional teams.
• Proficiency in using software tools for project management and data analysis.

Application Process:

Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are passionate about ice cream product development to [email protected]

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Overview

We are seeking a results-oriented and seasoned General Manager to drive our Group’s growth objectives in Singapore. Reporting to the CEO, the General Manager will oversee all aspects of the coffee business in Singapore.

Responsibilities

• Steer the organization towards its strategic goals, ensuring operational efficiency, maintaining financial health, and foster a positive culture.
• Develop and implement strategic plans to meet business objectives and revenue targets.
• Identify new market opportunities and create plans to penetrate and grow market share.
• Perform market analysis and stay informed about industry trends to guide strategic decision-making.
• Monitor market trends, competitor activities, and customer preferences to adapt strategies as needed.
• Collaborate with the Corporate Team and CEO to develop and implement effective sales strategies, pricing models, and promotional campaigns.
• Lead the sales team to drive revenue growth and enhance market presence.
• Build and nurture strong relationships with key customers and stakeholders.
• Develop and manage budgets, financial forecasts, and expense control measures to ensure the profitability of the coffee business.
• Oversee day-to-day business operations, including sales, logistics, distribution, aftersales, and quality control.
• Provide coaching, mentorship, and performance feedback to support the professional growth and development of team members.
• Foster a culture of continuous improvement, motivation, and professional development.

Key Requirements

• Bachlor’s degree equivalent in business or related field.
• At least 5 years of experience in a senior management role within the coffee industry.
• Proven track record of driving business growth and achieving sales targets.
• Strategic thinker with a deep understanding of coffee market and business intelligence for informed decision-making.
• Proactive problem solver, capable of analyzing issues, identifying solutions, and implementing recommendations.
• Strong leadership skills with the ability to effectively motivate and manage team.
• Excellent communication skills, with the ability to work collaboratively with diverse stakeholders.
• Proficient in PowerPoint and Excel for presentations and data analysis.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• · Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

The Hook-up Operations Manager is responsible for the coordination of the hook-up activities on projects during the project execution considering the preparatory engineering phase, procurement plan for equipment and tools, definition of procurement services and in charge of the coordination of the topside operations ( Offshore Substation)

• Supply hook-up technical expertise for the project.
• Supports and cordon the offshore execution phase, considering assistance during the preparatory engineering phase as well.
• Participates in the recruitment of hook-up staff as per project requirement and aCuvity workload
• Prepares hook-up procedures, work sequences, man-hours estimate, planning development. MOB/DEMOB plans of project.
• Defines and follow Mobilization / Demobilization plan of personnel ,Materials, Equipment's required for project.
• Defines Procurement plan for project reiative to equipment, materials, consumables, subcontractors needs.
• Follow-up procurement, utilization, maintenance, storage of the hook up couipment and tools during project execution.
• Follows hook-up consumables on the project.
• Performs Hook-up site visits as required
• Interaces - Coordination with Engineering Department: Constructability review, Review of book up procedures, man power planning, schedule planning preparation, hook up staff recruitment and mobilization.
• Coordinates with HR Department: staff and manpower recruitment, mobilization.
• Coordinates with Client on the offshore vessel operations
• With Offshore HUC Contractor on: procurement of equipment, tools and consumables, assistance to sub-contracting.
• Externally Coordination with Client regarding the scope of work, planning, procedures and overall! organization for project
• Externally Coordination with suppliers or subcontractors when required as per project and Operations requirements.has context menu

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd.

Admiralty Yard

60 Admiralty Road West, Singapore 759947

(Transport provided from Sembawang MRT)

Mon - Thu: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Key Responsibilities

• Analyse the Authority’s data needs and document the requirements.

• Refine data collection/consumption by migrating data collection to more efficient channels.

• Plan, design and implement data engineering jobs and reporting solutions to meet the analytical needs.

• Develop test plan and scripts for system testing, support user acceptance testing.

• Work with the Authority’s technical teams to ensure smooth deployment and adoption of new solution.

• Ensure the smooth operations and service level of IT solutions.

• Support production issues.

What we are looking for

• Good understanding and completion of projects using waterfall/Agile methodology.

• Hands-on experience in DevOps deployment and data virtualisation tools like Denodo will be preferred.

• Understanding of reporting or visualization tool like SAP BO and Tableau is important.

• Track record in implementing systems using Hive, Impala and Cloudera Data Platform will be preferred.

• Hands-on experience in big data engineering jobs using Python, Pyspark, Linux, and ETL tools like Informatica.

• Strong SQL and data modelling and data analysis skills.

• Good understanding of analytics and data warehouse implementations.

• Ability to troubleshoot complex issues ranging from system resource to application stack traces.

• Track record in implementing systems with high availability, high performance, high security hosted at various data centres or hybrid cloud environments will be an added advantage

Developer:

• Design the solution and develop the software using waterfall/Agile methodology.

• Perform investigation, troubleshoot issues by developing scripts, SQL queries.

• Work closely and collaborate with the Business Analysts and Quality Engineers/application testers for user stories elaboration, test automation, bug fixes etc.

• Work with deployment team/DevOps team on setting up continuous integration, build and release automation.

• Provide estimates for stories during sprint planning for Agile project.

• Convert acceptance criteria into automated unit tests cases.

• Support production issues and duty rotation for after-office-hours support

• Champion Agile technical practices such as test-driven development, pair programming and refactoring

• Involve in application deployment to the various environments.

Tester:

• Understand the requirements from internal and external stakeholders’ groups and work with the development team to define and improve the build system quality.

• Review stories or requirement specs to ensure that requirements stated are correct, unambiguous and verifiable.

• Discuss, analyse and recommend design improvements or corrections to developers throughout the development process.

• Collaborate closely with stakeholders and project team to identify needs and requirements for estimation of testing scope and time frame.

• Develop and establish quality assurance deliverables and testing framework, including create and maintain test plans and test cases in accordance with changing requirements, throughout development.

• Create and manage automated test framework whenever possible, such as prepare test environment, maintain functional testing script in accordance with changing requirements.

• Conduct system integration tests with other parties, validate the output and expected outcome e.g. data to and from other parties’ systems and feedback on improvement requirement.

• Conduct extensive manual functional /exploratory testing, including browser testing.

• Conduct performance and load tests, validate the output and expected outcomes and feedback on improvement required.

• Conduct application performance and security testing to ensure we have a robust and secured system in place.

• Conduct impact analysis of defect fixes discovered during manual or automated tests, validate completed stories pass the acceptance criteria, raising defects as needed and work with development team to improve the expected behaviour and test cases.

• Demonstrate the tested stories during Sprint Review and prepare production show case to show the completed stories tested.

• Preferably to have passed the ICT Assessment Certification for Software Developer conducted by NUS-ISS.

What we are looking for

• Good understanding and completion of projects using waterfall/Agile methodology.

• Demonstrable skills in Java, Dot Net, Python, Dynamics CRM, SharePoint, Mobile, Cloud or SSIS development

• Demonstrate knowledge of automated software testing methodologies such as unit testing, integration testing, functional testing, test driven development (TDD) and behaviour driven development (BDD).

• Ability to troubleshoot complex issues ranging from system resource to application stack traces.

• Hands-on experience in DevOps deployment and data virtualisation tools like Denodo will be preferred.

• Hands-on experience in big data engineering jobs using e.g. Python, Pyspark, Linux or ETL tools like Informatica.

• Strong SQL and data modelling and data analysis skills.

• Good understanding of analytics and data warehouse implementations.

• Demonstrate knowledge of creating packaging / build scripts with Docker etc.

• Track record in implementing systems with high availability, high performance, high security hosted at various data centres or hybrid cloud environments will be an added advantage.

• Relevant software development certifications, e.g. Microsoft Certified Solution Developer for Dynamics or equivalent will be a good to have.

• Certified Software Testing Professional and/or Certified Software Quality Analyst or an equivalent certification will

be an added advantage